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WRBY

Warby ParkerD
NYSE / Consumer Discretionary Distribution & Retail
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2026-08-19
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Earnings documents stored for WRBY.

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Investor releaseQuarter not tagged2026-08-19

Warby Parker (WRBY): Buy, Sell, or Hold Post Q2 Earnings?

StockStory
Warby Parker trades at $25.91 per share and has stayed right on track with the overall market, gaining 11.2% over the last six months. At the same time, the S&P 500 has returned 12.9%. Is there a buying opportunity in Warby Parker, or does it present a risk to your portfolio? See what our analysts have to say in our full research report, it’s free. We’re cautious about Warby Parker. Here are three reasons we avoid WRBY, plus one stock we’d rather own. With $911.6 million in revenue over the past 12 months, Warby Parker is a small retailer, which sometimes brings disadvantages compared to larger competitors benefiting from economies of scale and negotiating leverage with suppliers. On the bright side, it can grow faster because it has more white space to build new stores. Operating margin is an important measure of profitability as it shows the portion of revenue left after accounting for all core expenses — everything from the cost of goods sold to advertising and wages. It’s also useful for comparing profitability across companies with different levels of debt and tax rates because it excludes interest and taxes. Warby Parker was roughly breakeven when averaging the last two years of quarterly operating profits, one of the worst outcomes in the consumer retail sector. This result is surprising given its high gross margin as a starting point. Growth gives us insight into a company’s long-term potential, but how capital-efficient was that growth? A company’s ROIC explains this by showing how much operating profit it makes compared to the money it has raised (debt and equity). Warby Parker’s four-year average ROIC was negative 33.7%, meaning management lost money while trying to expand the business. Its returns were among the worst in the consumer retail sector. Warby Parker isn’t a terrible business, but it doesn’t pass our quality test. That said, the stock currently trades at 53.6× forward P/E (or $25.91 per share). This valuation multiple is fair, but we don’t have much faith in the company. We’re pretty confident there are superior stocks to buy right now. We’d recommend looking at the most entrenched endpoint security platform on the market. ONE MORE THING: Top 5 Growth Stocks. The biggest stock winners almost always had one thing in common before they ran. Revenue growing like crazy. Meta. CrowdStrike. Broadcom. Our AI flagged all three. They returned 3…Read full document

Warby Parker trades at $25.91 per share and has stayed right on track with the overall market, gaining 11.2% over the last six months. At the same time, the S&P 500 has returned 12.9%. Is there a buying opportunity in Warby Parker, or does it present a risk to your portfolio? See what our analysts have to say in our full research report, it’s free. We’re cautious about Warby Parker. Here are three reasons we avoid WRBY, plus one stock we’d rather own. With $911.6 million in revenue over the past 12 months, Warby Parker is a small retailer, which sometimes brings disadvantages compared to larger competitors benefiting from economies of scale and negotiating leverage with suppliers. On the bright side, it can grow faster because it has more white space to build new stores. Operating margin is an important measure of profitability as it shows the portion of revenue left after accounting for all core expenses — everything from the cost of goods sold to advertising and wages. It’s also useful for comparing profitability across companies with different levels of debt and tax rates because it excludes interest and taxes. Warby Parker was roughly breakeven when averaging the last two years of quarterly operating profits, one of the worst outcomes in the consumer retail sector. This result is surprising given its high gross margin as a starting point. Growth gives us insight into a company’s long-term potential, but how capital-efficient was that growth? A company’s ROIC explains this by showing how much operating profit it makes compared to the money it has raised (debt and equity). Warby Parker’s four-year average ROIC was negative 33.7%, meaning management lost money while trying to expand the business. Its returns were among the worst in the consumer retail sector. Warby Parker isn’t a terrible business, but it doesn’t pass our quality test. That said, the stock currently trades at 53.6× forward P/E (or $25.91 per share). This valuation multiple is fair, but we don’t have much faith in the company. We’re pretty confident there are superior stocks to buy right now. We’d recommend looking at the most entrenched endpoint security platform on the market. ONE MORE THING: Top 5 Growth Stocks. The biggest stock winners almost always had one thing in common before they ran. Revenue growing like crazy. Meta. CrowdStrike. Broadcom. Our AI flagged all three. They returned 315%, 314%, and 455%, respectively. Find out which 5 stocks it’s flagging this month — FREE. Get Our Top 5 Growth Stocks for Free HERE. Stocks that have made our list include now familiar names such as Nvidia (+1,460% between June 2020 and June 2025) as well as under-the-radar businesses like the once-micro-cap company Tecnoglass (+1,552% between June 2020 and June 2025). Find your next big winner with StockStory today.

Investor releaseQuarter not tagged2026-08-15

The Top 5 Analyst Questions From Warby Parker’s Q2 Earnings Call

StockStory
Warby Parker’s second quarter results were met with a negative market reaction, driven in part by revenue coming in below Wall Street’s expectations and cautious commentary around store traffic trends. Management attributed softer traffic to broader industry headwinds, though noted strong conversion rates and record-high average order values for customers visiting stores. Co-CEO Neil Blumenthal emphasized, “Once customers cross that threshold and enter a Warby Parker, we're delivering incredible customer service and providing the products that people want.” The company also highlighted continued growth in its eye exams, insurance utilization, and new product introductions as supporting factors for the quarter. Is now the time to buy WRBY? Find out in our full research report (it’s free). Revenue: $235.5 million vs analyst estimates of $237.8 million (9.8% year-on-year growth, 1% miss) Adjusted EPS: $0.15 vs analyst estimates of $0.11 (30% beat) Adjusted EBITDA: $32.88 million vs analyst estimates of $28.88 million (14% margin, 13.9% beat) The company reconfirmed its revenue guidance for the full year of $967.5 million at the midpoint EBITDA guidance for the full year is $118 million at the midpoint, below analyst estimates of $121 million Operating Margin: 1.3%, up from -2.1% in the same quarter last year Active Customers: 2.71 million, up 110,000 year on year Locations: 352 at quarter end, up from 298 in the same quarter last year Market Capitalization: $3.13 billion While we enjoy listening to the management’s commentary, our favorite part of earnings calls is the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. Brooke Roach (Goldman Sachs) asked about retail traffic softness and store strategy; Co-CEO Neil Blumenthal explained that while store traffic is soft, conversion and average order values are high, and marketing investments will ramp up ahead of the Intelligent Eyewear launch. Oliver Chen (TD Cowen) questioned active customer growth improvement and inventory planning for AI glasses; Co-CEO David Gilboa pointed to positive e-commerce and exam trends, while Blumenthal detailed inventory controls and margin expectations for the new product. Dana Telsey (Telsey Advisory Group) inquired about Target shop-in-sho…Read full document

Warby Parker’s second quarter results were met with a negative market reaction, driven in part by revenue coming in below Wall Street’s expectations and cautious commentary around store traffic trends. Management attributed softer traffic to broader industry headwinds, though noted strong conversion rates and record-high average order values for customers visiting stores. Co-CEO Neil Blumenthal emphasized, “Once customers cross that threshold and enter a Warby Parker, we're delivering incredible customer service and providing the products that people want.” The company also highlighted continued growth in its eye exams, insurance utilization, and new product introductions as supporting factors for the quarter. Is now the time to buy WRBY? Find out in our full research report (it’s free). Revenue: $235.5 million vs analyst estimates of $237.8 million (9.8% year-on-year growth, 1% miss) Adjusted EPS: $0.15 vs analyst estimates of $0.11 (30% beat) Adjusted EBITDA: $32.88 million vs analyst estimates of $28.88 million (14% margin, 13.9% beat) The company reconfirmed its revenue guidance for the full year of $967.5 million at the midpoint EBITDA guidance for the full year is $118 million at the midpoint, below analyst estimates of $121 million Operating Margin: 1.3%, up from -2.1% in the same quarter last year Active Customers: 2.71 million, up 110,000 year on year Locations: 352 at quarter end, up from 298 in the same quarter last year Market Capitalization: $3.13 billion While we enjoy listening to the management’s commentary, our favorite part of earnings calls is the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. Brooke Roach (Goldman Sachs) asked about retail traffic softness and store strategy; Co-CEO Neil Blumenthal explained that while store traffic is soft, conversion and average order values are high, and marketing investments will ramp up ahead of the Intelligent Eyewear launch. Oliver Chen (TD Cowen) questioned active customer growth improvement and inventory planning for AI glasses; Co-CEO David Gilboa pointed to positive e-commerce and exam trends, while Blumenthal detailed inventory controls and margin expectations for the new product. Dana Telsey (Telsey Advisory Group) inquired about Target shop-in-shops, store setup for AI glasses, and insurance progress; Gilboa confirmed new Target locations will feature Intelligent Eyewear, and Blumenthal highlighted substantial insurance penetration potential. Mark Carden (UBS) asked about future fuel costs and the finality of tariff refunds; Gilboa discussed operational improvements with shipping carriers and clarified that $14.4 million is the expected total tariff benefit. Mark Altschwager (Baird) pressed on quarter-to-date trends and out-of-network claims tool impact; CFO Adrian Mitchell described improving conversion and insurance penetration, while Gilboa noted that the new tool is driving higher average order values and customer satisfaction. In upcoming quarters, our analysts will be watching (1) the impact of the Intelligent Eyewear launch on store traffic and customer acquisition, (2) whether marketing investments translate into higher active customer growth and improved traffic trends, and (3) continued expansion and utilization of insurance and eye exam offerings. Progress in digital channel growth and the effectiveness of operational upgrades will also be key milestones. Warby Parker currently trades at $25.42, down from $29.27 just before the earnings. At this price, is it a buy or sell? See for yourself in our full research report (it’s free for active Edge members). ONE MORE THING: Top 6 Stocks for This Week. This market is separating quality stocks from expensive ones fast. AI is taking down whole sectors with no warning. In a rotation this fast, you need more than a list of good companies. Our AI system flagged Palantir before it ran 1,662% between October 2022 and February 2026. AppLovin before it ran 753% between February 2024 and February 2026. Nvidia before it ran 1,178% between January 2023 and February 2026. Each week it produces 6 new names that pass the same tests. Get Our Top 6 Stocks for Free HERE. Stocks that have made our list include now familiar names such as Nvidia (+1,460% between June 2020 and June 2025) as well as under-the-radar businesses like the once-micro-cap company Tecnoglass (+1,552% between June 2020 and June 2025). Find your next big winner with StockStory today.

Investor releaseQuarter not tagged2026-08-13

Warby Parker (WRBY) Q2 2026 Earnings Call Transcript

Motley Fool
Image source: The Motley Fool. Thursday, Aug. 6, 2026 at 8:00 a.m. ET Head of Investor Relations - Jaclyn Bradbury Co-Founder and Co-Chief Executive Officer - Neil Blumenthal Co-Founder and Co-Chief Executive Officer - Dave Gilboa Chief Financial Officer - Adrian Mitchell Operator: Hello, everyone, and thank you for joining us, and welcome to the Warby Parker Inc. Second Quarter 2026 Earnings Conference Call. [Operator Instructions] I will now hand the conference over to Jaclyn Berkley -- apologies, Head of Investor Relations. Please go ahead. Jaclyn Berkley: Thank you, and good morning, everyone. Here with me today are Neil Blumenthal and Dave Gilboa, our Co-Founders and Co-CEOs; alongside Adrian Mitchell, our Chief Financial Officer. Before we begin, we have a couple of reminders. Our earnings release and slide presentation are available on our website at investors.warbyparker.com. During this call and in our presentation, we will be making comments of a forward-looking nature. Actual results may differ materially from those expressed or implied as a result of various risks and uncertainties. For more information about some of these risks, please review the company's SEC filings, including the section titled Risk Factors in the company's latest annual report on Form 10-K. These forward-looking statements are based on information as of August 6, 2026, and except as required by law, we assume no obligation to publicly update or revise our forward-looking statements. Additionally, we will be discussing certain non-GAAP financial measures. These non-GAAP financial measures are in addition to and not a substitute for measures of financial performance prepared in accordance with U.S. GAAP. A reconciliation of our non-GAAP measures to the most directly comparable U.S. GAAP measures can be found in this morning's press release and our slide deck available on our IR website. And with that, I'll pass it over to Neil to kick us off. Neil Blumenthal: Thank you, Jaclyn, and good morning. In Q2, we generated $236 million in revenue, representing approximately 10% year-over-year growth, while continuing to make progress against our core business initiatives, particularly in eye exams, insurance and e-commerce. We also accelerated investment in the pace of activity across the business as we prepare to launch our Intelligent Eyewear collection this fall. Adjusted EBITDA wa…Read full document

Image source: The Motley Fool. Thursday, Aug. 6, 2026 at 8:00 a.m. ET Head of Investor Relations - Jaclyn Bradbury Co-Founder and Co-Chief Executive Officer - Neil Blumenthal Co-Founder and Co-Chief Executive Officer - Dave Gilboa Chief Financial Officer - Adrian Mitchell Operator: Hello, everyone, and thank you for joining us, and welcome to the Warby Parker Inc. Second Quarter 2026 Earnings Conference Call. [Operator Instructions] I will now hand the conference over to Jaclyn Berkley -- apologies, Head of Investor Relations. Please go ahead. Jaclyn Berkley: Thank you, and good morning, everyone. Here with me today are Neil Blumenthal and Dave Gilboa, our Co-Founders and Co-CEOs; alongside Adrian Mitchell, our Chief Financial Officer. Before we begin, we have a couple of reminders. Our earnings release and slide presentation are available on our website at investors.warbyparker.com. During this call and in our presentation, we will be making comments of a forward-looking nature. Actual results may differ materially from those expressed or implied as a result of various risks and uncertainties. For more information about some of these risks, please review the company's SEC filings, including the section titled Risk Factors in the company's latest annual report on Form 10-K. These forward-looking statements are based on information as of August 6, 2026, and except as required by law, we assume no obligation to publicly update or revise our forward-looking statements. Additionally, we will be discussing certain non-GAAP financial measures. These non-GAAP financial measures are in addition to and not a substitute for measures of financial performance prepared in accordance with U.S. GAAP. A reconciliation of our non-GAAP measures to the most directly comparable U.S. GAAP measures can be found in this morning's press release and our slide deck available on our IR website. And with that, I'll pass it over to Neil to kick us off. Neil Blumenthal: Thank you, Jaclyn, and good morning. In Q2, we generated $236 million in revenue, representing approximately 10% year-over-year growth, while continuing to make progress against our core business initiatives, particularly in eye exams, insurance and e-commerce. We also accelerated investment in the pace of activity across the business as we prepare to launch our Intelligent Eyewear collection this fall. Adjusted EBITDA was approximately $33 million or a 14% margin, including an $11.8 million benefit from tariff refunds, which was partially used to offset strategic investments in the business as we prepare to launch Intelligent Eyewear. Today, we'll walk through the drivers of our second quarter results, highlight the progress we're making against our strategic priorities and share more about our upcoming Intelligent Eyewear launch. It's pretty incredible to think that after years of work, we're finally entering the home stretch. In just a few weeks, we'll unveil all of the designs within our first intelligent eyewear collection with customer deliveries on track for the holiday season. 16 years ago, Dave, Andy, Jeff and I set out to build a brand people love to reimagine the glasses shopping experience and to design eyewear that enables people to feel like the best versions of themselves. That mission has taken us from one store to more than 350, helped us serve millions of customers and enabled us to distribute more than 25 million pairs of glasses to people in need. We've scaled by building differentiated capabilities across the business from our own state-of-the-art optical labs and proprietary point-of-sale system to the first true to scale virtual try-on. Now we're bringing that same combination of design, technological innovation and customer-centric execution to Intelligent Eyewear. Our Intelligent Eyewear will unlock new possibilities within the glasses millions of people wear every day, opening up new ways to explore, discover, remember, navigate and connect, all while keeping your eyes on the world around you. Launching a new category like this is the result of years of ideation and hard work by our incredible team. One thing we've learned throughout this journey is that when you bring together brilliant, committed people around a shared mission, they're capable of doing great things over and over again. Since our last call, we've been wearing these glasses every day, and I've been amazed by how they help me stay present in experiences instead of pulling me out of them. A few months ago, I was at a Knicks game with my son and one of my best friends from high school. As it became clear the Knicks were about to seal the victory on their path to their first championship in over 50 years, everyone jumped to their feet. Instead of reaching for my phone, I was able to stay present and use my glasses to capture those precious moments of us celebrating. It's become one of my favorite videos. And every time I watch it, it brings me back to the immense joy we felt that night. Whether it's capturing an unforgettable moment like a Knicks win, learning a new recipe in the kitchen, navigating a new city more confidently, troubleshooting a complicated project at home or documenting your child's first steps, which one of our team members was able to do, we found ourselves feeling more present, more curious and more connected to the world around us. We believe we're only beginning to expand what's possible with glasses and the role they can play in our lives and remain excited about the opportunity to shape the future of eyewear for years to come. Turning to the balance of the year. We remain focused on executing against our strategic priorities for the core business while preparing for the launch of intelligent eyewear. With the introduction now just weeks away, we're increasing investment in several areas that are critical to delivering a great customer experience from day 1 and scaling over time. Over the past several months, we've identified and chosen to lean into incremental strategic growth opportunities. Supported by approximately $14 million of tariff refunds this year, we have greater flexibility to invest across the business as we prepare for launch, strengthening operational capabilities while driving brand and media investments that we believe will build awareness and excitement this year and position us to scale the business in 2027 and beyond. The second quarter tariff benefit offset those additional investments with the remaining benefit expected to offset similar investments throughout the balance of the year. We continue to take a disciplined and prudent approach to our outlook, which excludes any expected revenue benefit from AI glasses or any benefit from the increased awareness and marketing surrounding the launch. We are reaffirming our full year revenue and adjusted EBITDA guidance, which now includes the tariff refund benefit and the additional investments we're making ahead of launch. We remain confident in the strategic initiatives underway and our outlook for the second half, which Adrian will discuss in more detail. With that, Dave and I will walk through the drivers of our Q2 performance. Starting first with our plan to further invest in scaling our industry-leading omnichannel model and delivering exceptional customer experiences. We focused on this in 3 primary ways this quarter. In Q2, we opened 15 net new stores, including our 350th store at Dorel Marketplace outside Miami as well as suburban markets like Tigard, Oregon and key tri-state suburbs of Westport, Connecticut, Scarsdale and Portchester, New York. With 29 net new stores opened through the first half of the year versus 22 at this point last year, we're already more than halfway towards our goal of opening 50 stores in 2026, putting us in a strong position as we prepare to launch intelligent eyewear. Our growing retail presence has always been a competitive advantage, and it's one that becomes even more important for demonstrating the power and utility of AI glasses. We now have 352 stores across 43 states and 2 Canadian provinces, including locations in 48 of the 50 largest metropolitan areas in the U.S. Today, nearly 2/3 of the U.S. population lives within 30 minutes of a Warby Parker store. Our stores will play a critical role in helping customers discover Intelligent Eyewear, experience it firsthand, get an updated prescription and personalized eye care from our network of over 500 doctors and receive ongoing support from our advisers and opticians. Next, we drove growth within our existing fleet, particularly through eye care and higher-value products. One of our biggest priorities this year has been growing our eye exam business. Today, exams represent 7% of our business. But based on industry penetration, we believe they have the potential to become as high as 15% to 20% over time. We now offer eye exams in approximately 90% of our stores, positioning us to drive growth through greater awareness and utilization. Our recent surveys show that awareness remains quite low, even among our existing customers. Today, roughly 50% of customers who have shopped with Warby Parker still don't know we offer eye exams. Given that industry-wide, approximately 75% of customers purchase glasses where they get their eye exam, we believe increasing awareness represents one of the clearest long-term growth opportunities. In Q2, we launched a dedicated eye exam marketing campaign, generating nearly 200 million impressions across linear TV, YouTube, Reddit, social media and other channels. We're encouraged by the early response and intend to continue leaning in here for the balance of the year to drive more intentional, high-converting traffic into our stores. Eye exams grew over 30% year-over-year and reached approximately 7% of revenue, up from 6% a year ago. Progressive lens penetration reached 23.4%, up 30 basis points from last year, reflecting the benefit of opening more stores with doctors. Behind the scenes, we also built and implemented our own homegrown electronic health record system. Our technology team leveraged AI to build it far faster than would have been possible just a few years ago. The result is a system that's purpose-built for our doctors, improves our patients' experiences and gives us a stronger foundation as we grow our exam business. We also expanded our product assortment with 5 new collections during the quarter, including the launch of Warby Parker Sport, our first foray into performance eyewear. Sport represents a new technical capability for us. The collection is handcrafted in Italy from lightweight, flexible nylon and features 6 and 8 base wrapped frames, along with performance polarized lenses designed to reduce glare and enhance visual clarity. These are technologies and construction techniques we haven't offered before, allowing us to serve customers in entirely new ways. From the beginning, we designed the collection with prescription wearers in mind. Given our strong prescription sun business, we saw an opportunity to bring high-quality performance eyewear to prescription customers at a more accessible price point. It's still early, but we're encouraged by what we're seeing and have already started working on our second collection. Customers continue to remark about how lightweight and comfortable they are, allowing them to take Warby Parker on a run around their local park or on the tennis court. We're attracting a higher mix of new customers in our Sun business, which caters to a returning customer while also seeing strong adoption of progressive lenses. Overall, we're pleased to see strong conversion in our stores and higher average order values driven by offerings like exams, insurance and new product innovations, including sport. At the same time, traffic remains softer than we'd like. Increasing awareness and bringing more customers to Warby Parker remains one of our biggest opportunities, and we're excited about the role Intelligent Eyewear can play in introducing the brand to millions of new customers. I'll now turn it over to Dave to walk through the remaining drivers and provide an update on our Intelligent Eyewear launch. David Gilboa: Thanks, Neil. I'll speak to the dynamics we're seeing in e-commerce and the investments we're making to support a successful launch of Intelligent Eyewear and drive customer growth in the back half of this year. Starting with e-commerce, we're encouraged by the underlying performance in the channel as our recent investments continue to pay off. While e-commerce revenue was flat year-over-year, this reflects the expected and transitory headwind from the sunsetting of our Home Try-On program. As a reminder, we completed the sunset of Home Try-On at the end of last year. Customers are now served faster and better through our stores and AI-powered virtual try-on experiences and the cost savings are flowing into higher returning investments that support customer growth and margin expansion. Excluding Home Try-On impact, e-commerce glasses and contact sales order volume grew low double digits year-over-year, giving us confidence that our recent investments are resonating with customers and that the e-commerce channel is set up for higher growth. In the first half, we shifted marketing spend away from contacts acquisition and toward glasses and eye exams, driving strong online glasses performance. As a result, contacts across the whole business grew in the high-single digits year-over-year, driven primarily by our retail channel and penetration remained steady at approximately 11% of revenue. We're also seeing a rebound in organic web traffic following the investments we began making late last year, supported by additional content and new personalization features that are driving word of mouth, while also improving conversion and helping customers find the right products more easily. We are pleased with the underlying trends in the channel and expect the Home Try-On headwinds to become less meaningful in the second half of the year and fully abate by 2027, where we see a path to higher channel growth overall. I'll now spend a few minutes talking about our plan to launch Intelligent Eyewear this fall. In a few weeks, we'll unveil the full collection and share pricing, technical specifications and the experiences we've built alongside our partners. We'll also begin welcoming analysts, media, partners and other guests for early access, giving them a firsthand look at the collection and everything it can do. We can't wait to share it with you. What's especially encouraging is the early interest we're seeing from customers. When Neil and I visit our stores, usually the first question we hear is, when can I get to AI glasses? We hear it on nearly every visit. That excitement gives us confidence that people are ready for eyewear that combines the fit, style and comfort they expect from Warby Parker with entirely new everyday capabilities and utility. Defining this new category starts with the product itself. People won't wear Intelligent Eyewear unless they love how the glasses look and feel, and they won't make them part of their everyday routine unless they deliver real utility. That's why we've obsessed over every detail, balancing style, comfort and fit with battery life and exceptional technical capability. At Samsung's Galaxy Unpack last month, we shared that the glasses deliver approximately 9 hours of battery life based on typical usage, a critical milestone for all-day wearability. By pairing timeless design with the power of Gemini, we are empowering people to get things done, answer questions, learn new things and stay more present throughout their day. For more than 15 years, our customers have trusted us to make buying eyewear easier and more approachable. That trust becomes even more important as eyewear becomes sintelligent. Together with Samsung and Google, we're combining leading AI capabilities with a customer experience centered on privacy and trustworthiness for both the wearer and those around them. As a company that's entrusted with our customers' vision and eye health, we take this responsibility incredibly seriously. And finally, we believe our omnichannel model will be a key competitive differentiator. Buying intelligent eyewear is fundamentally different from buying most consumer electronics. These products not only address a health care need and become a valuable everyday utility, but they are a fashion accessory and a core part of your identity. Customers want to try them on, understand how they work and receive expert guidance, especially if they need prescription lenses, all in one place. Beyond the point of sale, customers also expect ongoing support and service. Our stores, our doctors and our optical expertise allow us to deliver an experience that extends well beyond the initial purchase, an advantage that will only grow in importance as this category evolves. Of course, none of this happens without a tremendous amount of work behind the scenes. We're confident in our progress, but there's still important work happening across the company every day as we prepare for launch this fall. We've been investing in our brand and go-to-market efforts ahead of what we expect will be one of the biggest moments on our journey to date. We're expanding our optical lab capabilities, strengthening our quality control processes and ensuring we can consistently deliver a product that meets the high standards customers expect from us. We're training thousands of team members across our stores, customer experience, optical labs and operations teams, so they're ready to introduce customers to an entirely new category of eyewear. We're also continuing to invest in the technology and systems that will support everything from orders to fulfillment as we scale. Our final strategic priority this year is driving brand awareness and customer acquisition, including capturing vision insurance spend. In the second quarter, active customers grew 4.1% over the trailing 12 months and average revenue per customer increased 6.6% year-over-year. While we're pleased with the continued growth in average revenue per customer, we expected to see stronger active customer growth and attracting new customers is a key priority in the back half of the year. We're addressing this in several ways. First, we're entering the largest marketing moment in Warby Parker's history. In the second half of the year, we'll see a significant increase in total brand and marketing investments when you include the contributions from both Warby Parker and our Intelligent Eyewear partners. We expect that increased visibility to drive awareness and support traffic and customer acquisition in the back half of the year and beyond. Second, we're building on the momentum we're seeing in eye exams. We've expanded our marketing efforts around eye exams and are testing additional initiatives to increase awareness and engagement. Eye exams are a highly effective customer acquisition channel, driving intentional traffic that converts at attractive rates and creates long-term high-value customer relationships. Finally, insurance continues to be an important growth opportunity, and we're encouraged by the progress we're seeing. As of the end of Q2, we had over 35 million in-network lives, and we are making meaningful strides across both our in-network and out-of-network offerings as we build the infrastructure, systems and partnerships to make insurance a more seamless part of the customer experience. We saw over 20% growth year-over-year in our in-network business with insurance penetration reaching approximately 8%, up from 7% a year ago. We're also very encouraged by the adoption of our out-of-network submission tool, whose penetration has now surpassed our in-network business. By enabling customers to submit claims seamlessly at the point of sale, we're making the reimbursement process significantly easier while also driving higher average order values. While we're still in the early innings, we're strengthening relationships with existing insurance partners, expanding access for more customers and believe there's a significant opportunity to increase insurance penetration over time. As we look ahead, we expect higher active customer growth by the end of the year. We're already seeing improving in-period customer growth trends, and we expect those to be reflected in our reported Q4 active customer growth. The Home Try-On headwind to customer growth will continue to diminish through the balance of 2026, while our increased marketing investment, continued momentum in eye exams and insurance and the launch of intelligent eyewear are all expected to support customer growth. Our contacts business will remain a smaller source of new customers as we continue to prioritize glasses, exams and holistic vision care customers. And now I'll hand it over to Adrian to cover our financial results and guidance. Adrian Mitchell: Thanks, Dave. Good morning, everyone. Today, I'll review our second quarter results in more detail and our guidance for the third quarter as we reaffirm our full year guidance for 2026. Before I review the financials, I'd like to briefly comment on the investments we're making this year and how we're approaching the use of tariff refunds. We entered 2026 knowing this would be one of the most important years in Warby Parker's history. Our #1 priority this year is the successful introduction of intelligent eyewear, defined by delivering the most compelling product and shopping experience in the market while continuing to execute against our core business priorities. As we enter the final stretch ahead of launch, we identified additional opportunities to invest in our technology infrastructure, optical labs, retail operations and supply chain that we believe are critical to integrating intelligent eyewear capabilities into the core Warby Parker business. This enables us to deliver an exceptional customer experience from day 1. A large portion of these investments include one-time foundational investments to support the launch and the balance are recurring expenses that will become part of operating the integrated business over the longer term. Our original full year and Q2 guidance did not contemplate any tariff refunds. The $14.4 million tariff refund benefit we are recognizing this year provides us an additional source of funding. We're using that benefit to offset the additional operational investments we made in the second quarter and expect to make through the balance of the year. It also provides us the flexibility and capacity to increase our investments in brand, media and customer acquisition strategies in the second half as we build momentum heading into 2027. We're doing so while continuing to maintain a prudent outlook that excludes any revenue contribution from Intelligent Eyewear and any potential halo benefit on the core business. To provide some additional detail, included in the $14.4 million tariff refund is an $11.8 million benefit in Q2 for inventory sold through the second quarter and a $2.6 million reduction to inventory that will be recorded through cost of goods sold as inventory turns in the second half of the year. The additional investments in Q2 were approximately $6 million, which were offset by the tariff refund and a significant portion of the remaining $8.4 million will be used to offset additional investments we plan to make in Q3. At a later time, we'll provide more detail on the go-forward operating model and expected run rate expenses for 2027 relative to the revenue we expect to generate with Intelligent Eyewear based on the growth investments we make this year. With that context, let me turn to our second quarter results, which include the $11.8 million tariff benefit. Let's start with the second quarter revenue. Second quarter revenue was $235.5 million, up 9.8% to last year and within our guidance range. Retail revenue increased 13.6% year-over-year and e-commerce revenue was $58.7 million, down 0.3% year-over-year due to lapping a period that included home try-on. Excluding that impact, e-commerce glasses and contact sales order volume grew low double-digits year-over-year. On a full year basis, we continue to expect e-commerce growth to be in the low single-digit range year-over-year as the headwind from home try-on diminishes in the second half and the underlying trends in the channel remain healthy. Turning to gross margin. In the second quarter, adjusted gross margin was $136.9 million or 58.1% of revenue, 380 basis points above last year. The increase was primarily related to the tariff benefit, which drove 500 basis points of margin improvement relative to last year. These benefits were partially offset by modest deleverage in the fixed cost portion of gross margin. This included higher doctor headcount as we hired ahead of plan to support further growth in eye exams, retail occupancy costs as we accelerated store openings ahead of launching intelligent eyewear and costs associated with enhancing quality control processes that we implemented in our optical labs. In total, our eye exam business grew over 30% year-over-year. These investments in our eye exam capabilities, retail locations and optical labs support future growth as we prepare our store fleet for the rollout of Intelligent Eyewear. Now shifting to SG&A. As a reminder, adjusted SG&A excludes non-cash costs like stock-based compensation expenses, non-cash charitable donations and non-recurring expenses. Second quarter adjusted SG&A expenses were $119.3 million or 50.6% of revenue, 170 basis points higher than last year. This was primarily driven by increased retail compensation and higher technology investments related to integrating intelligent eyewear capabilities into our business. This was partially offset by customer experience efficiencies. Second quarter adjusted EBITDA was $32.9 million, which includes an $11.8 million tariff refund benefit for inventory sold through the second quarter. As a percent of total revenue, adjusted EBITDA was 14% or 230 basis points above last year, which for the quarter was net of investments. As we look to the balance of the year, let me provide some additional context around the key drivers of our second half outlook. Starting with gross margin. We expect expansion in the second half, supported by product mix, operational initiatives and the launch of our first-ever paid protection program. In addition, the remaining tariff benefit will be offset by continued investments in our business. Within marketing, we plan to meaningfully increase our total brand and media investments, which will be shared with our partners as we scale intelligent eyewear campaigns. As I mentioned earlier, we are planning for additional investments in the third quarter. The majority of the remaining $8.4 million tariff benefit would fund those investments this quarter, which is reflected in our outlook. As we move into the fourth quarter, we expect to benefit from several initiatives to drive top and bottom line and a more favorable year-over-year comparison. Now shifting to capital allocation. We ended the second quarter in a strong cash position of $293 million. We generated approximately $7 million in free cash flow in Q2, which included $3.4 million of cash collected from tariffs and the associated interest. We continue to prioritize reinvestment in the business while maintaining optionality through our $100 million share repurchase authorization. Now let's turn to our outlook for 2026. As we look to the balance of the year, we expect to build on the progress we've made across our strategic priorities. We're seeing encouraging momentum in areas like e-commerce, eye exams and insurance, and we plan to make meaningful marketing investments alongside our partners as we launch intelligent eyewear. We'll also introduce new products and services, including a pay protection program. Taken together, these initiatives support our confidence in the remainder of the year. Our outlook continues to exclude any revenue benefit as we launch Intelligent Eyewear. Our reaffirmed adjusted EBITDA guidance incorporates the benefits of tariff refunds recognized in the second quarter and our decision to invest all of those proceeds back into the business in the third quarter as reflected in our guidance. For the full year 2026, we are reaffirming our prior guidance. This includes revenue of $959 million to $976 million, representing approximately 10% to 12% year-over-year growth. Adjusted EBITDA of $117 million to $119 million, which equates to an adjusted EBITDA margin of 12.2% across the range and 130 basis points of expansion year-over-year. Turning to the third quarter outlook. We are taking a prudent stance on growth in the third quarter. We continue to make investments that we expect will improve active customer growth over time while helping offset the traffic headwinds we're seeing in the category. As a result, we are guiding Q3 to revenue of $243 million to $246 million or growth of approximately 10% to 11% year-over-year. Adjusted EBITDA of $26 million to $28 million and an approximately 11% adjusted EBITDA margin at the midpoint of our range. While the third quarter also represents our toughest revenue comparison of the year, we've already seen underlying trends improve on a 2-year basis as the year has progressed, including in July. We believe our outlook appropriately balances improvements across the business with the more challenging revenue comparison and the incremental investments we're making ahead of launch. We expect strong year-over-year growth in the fourth quarter, supported by improving e-commerce trends as the home try-on headwind diminishes, increased investments in our upcoming marketing campaigns and a more favorable year-over-year comparison. With that, I'll now pass it back to Dave for closing comments. David Gilboa: Thank you, Adrian. We're entering an exciting new chapter for Warby Parker. Over the past several years, we've built the capabilities, partnerships and infrastructure to prepare for this launch while continuing to strengthen our core business. We look forward to sharing more with you in the coming weeks. With that, operator, please open the line for Q&A. Operator: [Operator Instructions] Your first question comes from the line of Brooke Roach with Goldman Sachs. Brooke Roach: Neil, Dave, Adrian, I was hoping you could dive a little bit deeper into the trends that you're seeing in your stores business. I think everyone understands what's happening in e-commerce, but the comments on traffic that you made in the prepared remarks are interesting. And I'm curious, if you can dive a little bit deeper into what's driving traffic trends in your retail business relative to where it was before, the changes and the preparations that you're making as you set up for increased traffic into the back half of the year with the Intelligent Eyewear launch and how you're thinking about your stores business contribution, both for the rest of this year and on a multiyear basis? Neil Blumenthal: Brooke, this is Neil. So what we are seeing across the category in the industry, especially as we speak to some of our peers is continued sort of softness, whether that is in traffic or in units, most of the category over the last year or so has been growing through price. We are seeing in our stores strong conversion. We're seeing our highest average order values that we've ever seen. We continue to see strong units per transaction and some of our highest customer satisfaction rating. So once customers cross that threshold and enter a Warby Parker, we're delivering incredible customer service and providing the products that people want. We continue to be focused on driving that incremental traffic, and you'll see us continue to make bigger and bigger marketing investments. Now from a P&L perspective, you'll see that be consistent in that low double-digit range as a percent of revenue. But as we prepare to launch AI glasses, right, some marketing costs will be shared with our partners. You're going to see campaigns around promoting eye exams. We've run some pilots over the last quarter or 2 that yielded promising results, and we'll be focused on not only raising awareness about the Warby Parker brand, but that we offer holistic vision care and provide eye exams. You'll also see us continue to build on our insurance business. So in expanding the number of in-network lives that we serve as well as continuing to enable our customers to use their out-of-network benefits and there's a big awareness component there as well. David Gilboa: Just to add a little bit of commentary in addition to building on Neil's comments. The most important takeaway for us in the second quarter is that we actually gained market share. So when you think about the product innovation, the newness and our expansion of stores, we continue to see that the investments that we're making are actually paying off. What we did acknowledge, as Neil spoke to was some of the headwinds in the industry around traffic is something that we're also grappling with. And so experimenting with new customer acquisition tactics, including expanding our exam campaign, using some new tactics with paid media, we're doing some optimization with direct mail. In addition to increasing our number of lives, as Neil spoke to, we are now at about 35 million lives in network insurance. And when we spoke last quarter, that was about 32 million, so about a 10% increase. So we're doing a number of things. And what's encouraging given some of these experiments is what we've seen in period now is an elevation or an increase or rebound in active customer growth this period. But as we think about on a trailing 12-month basis, we will continue to see a dip in the third quarter and a strong rebound in the fourth quarter. So something we're very clear about and something that we're actually addressing. Brooke Roach: Great. And then just one quick follow-up for Adrian. Can you outline how you're thinking about the fixed versus variable cost structure within your SG&A as you look to potentially significantly increase the number of units that are moving through your ecosystem in the back half of this year and scaling into '27 and '28? Adrian Mitchell: Absolutely. As you think about this year, we do acknowledge that there's an inherent degree of messiness as we're launching this new intelligent eyewear product at scale. So as we think about those choices, we've made deliberate choices to spend in areas where it makes sense because it's really important for us to prepare our teams and our business to scale intelligent eyewear. For example, we do recognize as we look at '27 and '28 and beyond that the same stores, the same digital platform will be actually selling this additional category at a higher price point than what we're actually experiencing today. So we do believe it's accretive. As you think about this year, it's a little bit messy. So let me give you a tangible example within this ambitious agenda that we're actually pursuing. The reality is integrating Intelligent Eyewear into our business really touches almost every process and every system across the company. But some of them are absolutely things we have to do in order to integrate Intelligent Eyewear, and there's some opportunistic things that we've actually pursued as we actually went through the quarter. So for example, our current product today does not have 0 numbers. Every intelligent eyewear product will have a 0 number. So you can think about the implications in our retail POS system, our inventory tracking system, our order management system, our exchange processes. Those are things that we're investing in that makes this year a little bit muddy. But we've also taken -- made the choice to invest portions of the tariff refund in things that we view as opportunistic. So as we went into this year, we did not plan and reflect in our guidance anything around paid warranties. So we have to build that system that touches our retail POS, our website, our app system. But the reality is that's a high-return opportunity for us and something that we decided to pursue and approve to pursue in the quarter. So we're just really thinking through those onetime investments. A large portion of the investments this year are onetime to integrate Intelligent Eyewear into our business. But as we get later into the year, we'll be able to provide much more clarity around the run rate of our business in terms of expenses, also inclusive of Intelligent Eyewear volume as well. Operator: Your next question comes from the line of Oliver Chen with TD Cowen. Oliver Chen: Regarding your comments on active customer growth, what are you seeing improving in period that gives you conviction on improvement? And why was it different from what you expected? What do you think are some of the variables contributing to that in addition to sunsetting the Try-On program? And second question on the exciting AI glasses ahead. How are you approaching inventory management in terms of you'll have a lot of demand. So how are you thinking about how to feed into that and planning accordingly, yet ideally not having too much inventory? And second, the framework for pricing and margins because the consumer electronics sector can generally have a lower margin. So I would love your thoughts. David Gilboa: Oliver, I can start with the active customer growth question where we are continuing to see positive signals across the business, as we mentioned, within e-com, which, as you know, has been a drag on overall growth over the last few years as our Home Try-On program as we work to make that a smaller part of our business and then sunset at the end of last year. As we look at the remaining parts of e-com, direct purchases of glasses and our contacts business, we continue to see strong positive growth there and expect that to continue and kind of outshine the Home Try-On headwind, which will continue to diminish and be fully diminished by the end of the year. We're also seeing strong positivity in our exam business, and we're leaning into that and really running our biggest marketing and promotion campaign around exams in the history of the business, and that's paying dividends and driving high-value customers that are converting and purchasing products in addition to those exams. We also continue to see strong growth in our insurance business, both in network, where we're adding lives and seeing increased utilization. Again, those tend to be our highest value customers and spend more and come back more frequently. We're also seeing positive results in customers using their out-of-network benefits. And this year, we've implemented a number of tools to make that process easier and the reimbursement automatic for those out-of-network customers. And so there are lots of positive signals that we're seeing and leaning into. As we noted, there continue to be headwinds across the category in terms of traffic in units outside of smart glasses, which is sort of the one bright spot that we're hearing from peers. And so we're very excited to introduce our own product there later this fall and expect that to generate lots of excitement and lots of traffic and footsteps into our stores. Neil Blumenthal: And Oliver, this is Neil. I'll chime in on some of the inventory management and margin questions that you had regarding intelligent eyewear. You'll see us offer demos across our entire fleet of 350-plus stores. Similar to how we offer our current eyewear, right, in that the majority of customers come in, they try on our glasses and then they place an order and then we customize them, right? We make them individually for them out of our optical labs and ship them direct to our customers. So relative to non-optical categories, right, we carry very little inventory in our stores with the exception of Sun. We certainly will be offering a takeaway for our Intelligent Eyewear, and we think that, that will be a higher percentage than our existing business and are prepared for that. From a product margin perspective, on a percentage basis, Intelligent Eyewear will be slightly lower than our existing product, as we know, as you mentioned, the higher cost of consumer electronics. But on an absolute dollar basis, it will be the same or higher and you'll see that flow through. You'll see it in our gross margin line because a lot of those fixed costs that we have in COGS like our retail occupancy, our doctor salaries, right, those will remain constant. So we'll then have flow through throughout the entire P&L. Adrian Mitchell: Oliver, just to add a little bit more color on the operation. The key thing that we're looking at here, as Neil and Dave pointed out, is that this is a higher unit cost item, and it's also a consumer electronic item. As it relates to managing our inventory, preorders this fall is going to be a key indicator for us of signaling demand and the trajectory of that demand. So we have plans in place to really look at those numbers and really begin to make sure that we have the right flow of inventory coming in or inventory receipts coming in to be able to meet that demand. The last thing I would say is, from an investment standpoint, there are a number of things that we're navigating. So for example, with this being an electronic item, we're making retrofit changes in our labs. So, for example, our workstations are basically being designed to eliminate electrostatic discharges, which can damage the product. We're also expanding out space to be able to actually manage this. But as important, we're actually improving our inspection processes. We're strengthening our loss prevention processes. All of these are the implications of having a higher unit product that's really cutting edge as we think about the introduction of Intelligent Eyewear. So just some additional color on how we're managing the inventory side as well, both from a demand standpoint and also a cost standpoint. Operator: Your next question comes from the line of Dana Telsey with Telsey Advisory Group. Dana Telsey: As you think about your stores, any update on the shop-in-shops and Target, how many will be done there and what you're learning from that? Will you have the AI glasses in those shop-in-shops? And then with the launch of the AI glasses, how do you think of the setup of the store? Does it take away from many other glasses? Is it a new fixture that you put in? And does this adjust any of your thoughts about the number of new store openings going forward annually? And then just lastly, on the insurance portion, how is that going? What are the next steps that we should look at to show progress there? David Gilboa: Thanks so much for your questions. We'll start with your question about our Target rollout. We're rolling out 5 new stores this fall. Unlike the prior 5, where we experimented with locations sort of in the middle of the store on the pad or on the perimeter. These will provide some additional external signage or in new markets. Yes, they all will have our intelligent eyewear available for sale into the demo. This is a continued opportunity for learning and part of our core value around learn, grow, repeat. Everything that we do tends to be very deliberate. We built a strong foundation for them for further growth. Neil Blumenthal: And on the insurance side, we're pleased with the progress that we're making. Some of the markers that you should look for are the number of lives that are in network, which we added millions of lives between last quarter and this one. We've already added more lives in the current quarter and are continuing to deepen our relationships with carriers. And we're seeing strong utilization, both of in-network and out-of-network benefits. As a reminder, across the category, 2/3 of transactions use in-network benefits. For us, that's less than 10%. So there's a massive opportunity for us that we're spending a lot of time focused on and believe that there's a lot more potential. Adrian Mitchell: And Dana, I think you had one additional question around store openings. The last 2 years, we've opened approximately 50 stores per year. In terms of your future modeling, I think it's fair to assume that level of openings going forward. Operator: Your next question comes from the line of Mark Carden with UBS. Mark Carden: So I wanted to ask on your updated guidance, what your underlying assumptions are for fuel costs for the back half of the year? Does it build in any underlying improvement on that front? How much of an impact could we see on cost structure there? And then on the tariff refunds, do you believe this is likely to be a final number or could there be additional indirect benefits rolling in? David Gilboa: Mark, it's great to be with you. On the fuel piece, we expect there's going to be continued volatility. I think the thing that we're most excited about is one of the operational improvements that we've done is actually working with some new shipping carriers, which will actually be a benefit to us in terms of margin given some of the rates and the scaling that we've been doing in the month of July. As we think about the tariff benefit, the full benefit this year is the $14.4 million, $6 million we invested in Q2. We expect to invest approximately $8.4 million in Q3, and maybe there's a little bit that spills into the back portion of the year. The thing that I'd be thinking about as we think about the overall EBITDA benefits is on one dimension, we have the tariff refunds offsetting the incremental investments, but we do have other operational initiatives that will contribute through the end of the year. We also talked about this new paid protection program, which will benefit both revenue and a high margin rate flowing through to EBITDA as well in addition to significant investments in marketing. But from a P&L standpoint, we'll continue to see low teens there while we're actually having support from our partners in driving traffic, driving productivity. So as you kind of look at the full sauce, that really reflects how we're thinking about our EBITDA guide. But the $14.4 million is what we have projected for the rest of the year, and I think that's going to be it in totality. Operator: Your next question comes from the line of Mark Altschwager with Baird. Mark Altschwager: I wanted to follow-up on the outlook. Just first, for Q3, anything you're willing to share on quarter-to-date trends relative to your guide and how you're thinking about the top line trajectory as you lap some of the softer trends from September and October last year, I think things stepped down a bit at that time. And then more broadly on the year, Q2 revenue was towards the low end of your guide. If I back out the net tariff benefit, I think EBITDA was at the lower end as well. You guiding Q3 below the fiscal year trajectory, I think, because of some of those investments that you are reaffirming the full year. So I was hoping you could just talk about your level of confidence in that range. I know there's no Intelligent Eyewear revenue in the numbers, but curious what you're baking in, in terms of a traffic halo on the core business that is supporting the expected step-up in revenue in the fourth quarter? Adrian Mitchell: Thank you for the question, Mark. All really good questions. Let me talk about the pattern of what we saw in Q2, and then we'll talk about the back half in terms of top line and reiterate a little bit of what we talked about a few moments ago on bottom line. In terms of your question around confidence, our confidence is high. And let me kind of walk through some of the things that we saw that actually indicate that. So when you think about the second quarter, what we've spoken about in May is that the second quarter was off to a solid start coming out of April. That was something that we continue to see throughout the quarter, particularly on a 2-year stack basis, which has continued to expand as we progress through the year, and that has also continued into July. Now, what we're seeing as major drivers of that is the increase in our average order value, the increase in conversion. Again, these are in both channels. The increase in insurance. As Dave pointed out, we went from 32 million to 35 million lives in network and our penetration of out-of-network within months is now exceeding the in-network penetration number. And exams, which is a key part of the customer journey, up 30% year-over-year. So we feel really good about that. What we did see at the end of June, the last 2 weeks of June was unexpected softness that brought us from the high end of our revenue range to the low end of our revenue range. The good news to your question is that we have seen a rebound on a 2-year basis as we actually get into -- as we actually came out of the month of July. So that is very encouraging to us. Now, let us talk about the back half of the year. To your point, we are excluding any revenue benefit from Intelligent Eyewear and the halo as we talked about in our opening remarks. But we do continue to see in this quarter momentum in e-commerce, momentum in eye exams, momentum in insurance, again, both in-network and out of network. The Home Try-On sunsetting that we did last year continues to diminish. So just to put in perspective, in Q2, the headwind from Home Try-On was about 2.8 percentage points of growth. We expect in the third quarter, it is probably going to be more about 1.7 percentage points of growth and in the fourth quarter, about 0.5 point. So, you can see that diminishing over time. Paid warranties will be revenue recognition for us. So that's going to kick off at the beginning of the next month. And then, as Neil spoke to, meaningful investments in active customer growth to address some of the traffic headwinds that we are seeing in the category. And so, when you begin to kind of dimensionalize that, you think about Q3 last year, grew 15% year-over-year. So, we are paying close attention to the 2-year trends. And in the fourth quarter of last year, we were 11% growth year-over-year. So, you can imagine Q3 has pretty tough compares, but it eases as we get into Q4. So, a lot of that benefit will show up in Q4, which is why we spoke in our opening remarks to the back half of the year. On the EBITDA, just to recap very quickly, operational efficiencies, product mix, pain protection program contributing to revenue growth, investments in marketing. And with regards to the investments in the business and integrating Intelligent Eyewear, that is fully funded by the tariff benefits. Mark Altschwager: Excellent detail. A follow-up if I may. On the out-of-network submission tool, could you talk a little bit more about that? How much incremental utilization do you think that is driving? I think you mentioned in the prepared remarks that the out-of-network mix has now outpaced in-network. Just maybe you can give us a little bit more context on how that is trended and kind of the lift you are seeing and the AOV lift you're seeing as a result of this tool in the last few months? David Gilboa: Yes. So we're pleased with the early data that we're seeing and the feedback that we're getting from customers. And this is a tool that we rolled out last quarter across our stores. And most customers aren't aware that we offer it until they're already in our store. So we think that there's a lot of opportunity to do more promotion just to make sure that consumers are aware how easy it is for them to get benefits from their vision insurance regardless of carrier and regardless whether we're in or out of network. When someone is in our store, one of our team members can easily look up their exact benefit plan, know exactly what their reimbursement will be and actually submit it on behalf of the customer. And so we take all the work out from -- on behalf of the customer and so that's been very well received. What we are seeing is that customers that do go through that process tend to spend more and recognize that their dollars go further. And so it's still early days, and we think there's a lot more opportunity we can leverage these new capabilities in actually driving additional awareness and traffic into the stores, but the early signals are positive. Neil Blumenthal: And Mark, just one additional thing to add to Dave's comments. We're paying close attention to the penetration numbers of both in-network and out-of-network quite closely. And as Dave shared, very pleased with the steep trajectory of out-of-network. The biggest benefit is the AOV. And what we see in terms of the average order spend when a customer comes in and uses the out-of-network benefit is just shy of the AOV that you would see with an in-network. So that behavior is actually quite attractive to us and something we're continuing to lean into, as Dave described. Operator: We have time for one more question. Your next question comes from Peter McGoldrick with Stifel. Peter McGoldrick: I wanted to ask about the makeup of the active customer base. How should we be thinking about the new customers to the franchise versus retention of existing customers? And then within the existing customers, can you help us think about the characteristics of your stickier cohort either by age, income, store type or insurance usage? And then just one aside on the AI glasses launch, you mentioned a preorder program to help inform demand. Can you help us think when that will show up and the speed of the supply chain to support the pathway from order to consumption? David Gilboa: Sure. I can start with kind of the makeup of the customer base and the dynamics that we're seeing. We continue to have very happy customers. And so once someone experiences Warby Parker, they tend to come back and they tend to tell other people about it. So our NPS continues to be far above the rest of the category. And the repeat purchasing behavior continues to be strong and consistent. What we have seen over the last few years is that the repurchase cycle has, in some cases, elongated, but we tend to find that the retention that we're seeing is relatively consistent to what we've seen historically. Really, the focus has been on attracting new customers, and that's where we believe that there's more opportunity and are encouraged by what we're seeing around promotion of eye exams, insurance benefits as we just spoke about. And we're seeing high growth in those categories. Those tend to be higher-value customers and stickier customers as well, and so areas that we continue to lean into. Neil Blumenthal: And then in a few weeks, we'll share more about our Intelligent Eyewear launch. We'll unveil the full collection, share more on pricing, technical specs, all the experiences that we've built alongside our partners. We'll also begin welcoming analysts and media and partners and others for early access, giving them an opportunity to experience the product firsthand. And later this fall, consumers will have the opportunity to demo these glasses across our entire fleet and place preorders. That will help us better understand mix either between our various silhouettes, but also between different lens types, whether it's takeaway Sun or various chromic lenses or prescription lenses, and that will help us with some of our demand planning in our optical labs, for example, and deliveries are on track for the holiday season. Adrian Mitchell: Just one final comment, Peter. Just one final comment for you. The reality is we're ready to launch this fall. And so your comment about supply chain, our timing this fall reflects our preparation in our lab and in our supply chain. So we're ready. Operator: And this concludes today's call. Thank you for attending. You may now disconnect. Before you buy stock in Warby Parker, consider this: The Motley Fool Stock Advisor analyst team just identified what they believe are the 10 best stocks for investors to buy now… and Warby Parker wasn’t one of them. The 10 stocks that made the cut are built for long-term growth and could produce monster returns in the coming years. Consider when Netflix made this list on December 17, 2004... if you invested $1,000 at the time of our recommendation, you’d have $403,337!* Or when Nvidia made this list on April 15, 2005... if you invested $1,000 at the time of our recommendation, you’d have $1,334,946!* That performance is why people listen. With a track record of beating the S&P 500 by 4x, Stock Advisor offers a distinct advantage. Don't miss the latest top 10 list, available with Stock Advisor, and join an investing community built for the long haul. See the 10 stocks » *Stock Advisor returns as of August 13, 2026. This article is a transcript of this conference call produced for The Motley Fool. While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. As with all our articles, The Motley Fool does not assume any responsibility for your use of this content, and we strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. Please see our Terms and Conditions for additional details, including our Obligatory Capitalized Disclaimers of Liability. The Motley Fool has positions in and recommends Warby Parker. The Motley Fool has a disclosure policy. Warby Parker (WRBY) Q2 2026 Earnings Call Transcript was originally published by The Motley Fool

Investor releaseQuarter not tagged2026-08-12

National Vision Raises Outlook as Higher-Value Customers Fuel Breakout Quarter

Exec Edge

By Karen Roman National Vision Holdings, Inc. (Nasdaq: EYE) said second quarter net revenue increased 2.5% to $498.8 million compared to the year prior and net income was $12.4 million against $8.7 million, with net income margin up to 2.5% from 1.8%. Diluted earnings per share were $0.15 compared to $0.11, and adjusted operating income increased 32.7% to $31.6 million, it stated. The company updated its 2026 fiscal outlook and now adjusted operating income of $119 – $139 million against a prior target of $107 – $133 million. “We remained disciplined in how we pursue growth, focusing on an intentional shift toward a healthier customer base, improving our product mix, enhancing the customer experience and maintaining cost discipline,” said Alex Wilkes, National Vision’s CEO. “We delivered stronger profitability as higher-value transactions, managed care customers and ticket growth gained momentum.” Contact: Exec Edge [email protected] Click HERE to follow us on LinkedIn The post National Vision Raises Outlook as Higher-Value Customers Fuel Breakout Quarter appeared first on ExecEdge.

Investor releaseQuarter not tagged2026-08-09

Warby Parker Q2 Earnings Call Highlights

MarketBeat
Interested in Warby Parker Inc.? Here are five stocks we like better. Warby Parker’s Q2 revenue rose 9.8% to $235.5 million, supported by retail growth, higher average order values and a 30%-plus increase in eye exams, despite softer traffic and the end of Home Try-On. Adjusted EBITDA was $32.9 million, including an $11.8 million tariff-refund benefit. The company is preparing to launch its Intelligent Eyewear collection with Samsung and Google later this fall, with customer deliveries expected during the holiday season. Warby Parker plans to use its more than 350 stores for demonstrations, pre-orders and customer support. Management reaffirmed full-year revenue guidance of $959 million to $976 million and adjusted EBITDA guidance of $117 million to $119 million, while warning that third-quarter results will reflect category headwinds and increased pre-launch investment. The Smart Glasses Gold Rush Is Leaving Old-School Eyewear Behind Warby Parker (NYSE:WRBY) reported second-quarter revenue of $235.5 million, up 9.8% from a year earlier, as retail sales growth, eye exam expansion and higher average order values helped offset continued softness in customer traffic and the effects of ending its Home Try-On program. Adjusted EBITDA totaled $32.9 million, or a 14% margin, including an $11.8 million tariff refund benefit related to inventory sold during the quarter. The company said it is using tariff refunds to fund additional technology, operational, supply-chain and marketing investments ahead of the planned fall launch of its Intelligent Eyewear collection. → No Hangover: Revisiting Microsoft One Week After Earnings Warby Parker Stock Is A High-Probability Candidate For A Short-Squeeze Co-Founder and Co-CEO Neil Blumenthal said the company expects to unveil the full Intelligent Eyewear collection in several weeks, including pricing, technical specifications and product experiences developed with its partners. Customer deliveries remain on track for the holiday season. Warby Parker opened 15 net new stores in the second quarter, including its 350th location at Doral Marketplace near Miami. The company had opened 29 net new stores through the first half of 2026 and said it remains on pace toward its target of 50 openings for the full year. → MarketBeat Week in Review – 08/03 - 08/07 Warby Parker is One For the Watchlist The retailer ended the quarter with 352 s…Read full document

Interested in Warby Parker Inc.? Here are five stocks we like better. Warby Parker’s Q2 revenue rose 9.8% to $235.5 million, supported by retail growth, higher average order values and a 30%-plus increase in eye exams, despite softer traffic and the end of Home Try-On. Adjusted EBITDA was $32.9 million, including an $11.8 million tariff-refund benefit. The company is preparing to launch its Intelligent Eyewear collection with Samsung and Google later this fall, with customer deliveries expected during the holiday season. Warby Parker plans to use its more than 350 stores for demonstrations, pre-orders and customer support. Management reaffirmed full-year revenue guidance of $959 million to $976 million and adjusted EBITDA guidance of $117 million to $119 million, while warning that third-quarter results will reflect category headwinds and increased pre-launch investment. The Smart Glasses Gold Rush Is Leaving Old-School Eyewear Behind Warby Parker (NYSE:WRBY) reported second-quarter revenue of $235.5 million, up 9.8% from a year earlier, as retail sales growth, eye exam expansion and higher average order values helped offset continued softness in customer traffic and the effects of ending its Home Try-On program. Adjusted EBITDA totaled $32.9 million, or a 14% margin, including an $11.8 million tariff refund benefit related to inventory sold during the quarter. The company said it is using tariff refunds to fund additional technology, operational, supply-chain and marketing investments ahead of the planned fall launch of its Intelligent Eyewear collection. → No Hangover: Revisiting Microsoft One Week After Earnings Warby Parker Stock Is A High-Probability Candidate For A Short-Squeeze Co-Founder and Co-CEO Neil Blumenthal said the company expects to unveil the full Intelligent Eyewear collection in several weeks, including pricing, technical specifications and product experiences developed with its partners. Customer deliveries remain on track for the holiday season. Warby Parker opened 15 net new stores in the second quarter, including its 350th location at Doral Marketplace near Miami. The company had opened 29 net new stores through the first half of 2026 and said it remains on pace toward its target of 50 openings for the full year. → MarketBeat Week in Review – 08/03 - 08/07 Warby Parker is One For the Watchlist The retailer ended the quarter with 352 stores across 43 states and two Canadian provinces. Blumenthal said nearly two-thirds of the U.S. population now lives within 30 minutes of a Warby Parker store. The company expects its store network to be central to the Intelligent Eyewear rollout, allowing customers to try products, obtain prescriptions, receive eye exams and access ongoing support. Retail revenue rose 13.6% year over year. While traffic remained softer than management would prefer, Blumenthal said stores posted strong conversion, high average order values, strong units per transaction and some of the company’s highest customer satisfaction scores. → Why the Landlord of the AI Boom Could Outlast the Chipmakers Eye exams grew more than 30% year over year and represented about 7% of revenue, compared with 6% a year earlier. Warby Parker now offers exams in about 90% of its stores. Blumenthal said the company believes exams could ultimately account for 15% to 20% of business based on industry penetration levels. The company launched a dedicated eye-exam campaign that generated nearly 200 million impressions across television, YouTube, Reddit, social media and other channels. Warby Parker said roughly half of its existing customers are not aware that it offers exams, even though management estimates that about 75% of consumers industrywide buy glasses where they receive their exam. Warby Parker also launched five product collections during the quarter, including Warby Parker Sport, its first performance eyewear line. The company said the collection uses lightweight nylon frames, wrapped frame designs and performance polarized lenses. Management said the product has attracted a higher mix of new customers than the broader sunglasses business and has seen adoption of progressive lenses. E-commerce revenue was $58.7 million, down 0.3% from a year earlier. Co-Founder and Co-CEO Dave Gilboa said the decline reflected the expected, temporary effect of sunsetting Home Try-On at the end of 2025. Excluding the impact of Home Try-On, e-commerce glasses and contact-lens order volume grew in the low double digits. Gilboa said Warby Parker shifted marketing spending in the first half away from contact-lens acquisition and toward glasses and eye exams. Contact-lens sales across the business grew in the high single digits, with contacts accounting for approximately 11% of revenue. Active customers increased 4.1% over the trailing 12 months, while average revenue per customer rose 6.6% year over year. Management said it expected stronger active-customer growth and is prioritizing acquisition in the second half through greater marketing investments, eye-exam promotion and insurance initiatives. Insurance penetration reached about 8%, up from 7% a year earlier, while in-network insurance business grew more than 20%. Warby Parker ended the second quarter with more than 35 million in-network lives, up from approximately 32 million last quarter. The company also said adoption of its out-of-network claim-submission tool has surpassed in-network penetration, and users of the tool have shown higher average order values. Management described Intelligent Eyewear as a new category combining Warby Parker’s optical products with artificial-intelligence capabilities. The company has said the collection is being developed with Samsung and Google and will use Gemini. Gilboa said the glasses are expected to provide about nine hours of battery life under typical usage. Warby Parker plans to offer demonstrations across its more than 350-store fleet and allow consumers to place pre-orders later this fall. Pre-orders will help the company assess demand by product silhouette and lens type, management said. Customers generally will place orders for customized products, which will be produced through the company’s optical labs and shipped directly to them, though the company also expects to offer some products for immediate purchase. Blumenthal said Intelligent Eyewear product margins will be slightly lower than the company’s existing products on a percentage basis because of consumer-electronics costs, but should be the same or higher in absolute dollars. CFO Adrian Mitchell said the company is making lab upgrades, quality-control improvements, inventory-system changes and loss-prevention investments to support the higher-cost electronic products. Warby Parker is also training employees across stores, customer experience, optical labs and operations. Mitchell said many launch-related investments are one-time foundational costs, while the company will provide more detail on the longer-term operating model and expected 2027 expenses at a later date. The company reaffirmed its full-year outlook for revenue of $959 million to $976 million, representing approximately 10% to 12% growth, and adjusted EBITDA of $117 million to $119 million. The outlook excludes revenue from Intelligent Eyewear and any potential halo effect on the core business. For the third quarter, Warby Parker forecast revenue of $243 million to $246 million, representing approximately 10% to 11% growth, and adjusted EBITDA of $26 million to $28 million. Mitchell said the outlook reflects a difficult comparison with the prior year, continued category traffic headwinds and incremental investments before the Intelligent Eyewear launch. The company ended the quarter with $293 million in cash and generated approximately $7 million in free cash flow, including $3.4 million in tariff-related cash collections and interest. Warby Parker said it continues to prioritize reinvestment while retaining a $100 million share-repurchase authorization. Warby Parker, Inc (NYSE: WRBY) is a U.S.-based eyewear company that designs, manufactures and sells prescription glasses, sunglasses and contact lenses through a direct-to-consumer model. Since its founding, the company has combined online and brick-and-mortar channels to streamline the customer experience, offering features such as virtual try-on technology and a home try-on program that allows consumers to sample frames before purchase. Established in 2010 by Wharton graduates Neil Blumenthal, Dave Gilboa, Andrew Hunt and Jeffrey Raider, Warby Parker set out to disrupt the traditional optical market by controlling the entire supply chain—from frame design and lens production to warehousing and distribution. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. The article "Warby Parker Q2 Earnings Call Highlights" was originally published by MarketBeat. View MarketBeat's top stocks for August 2026.

Investor releaseQuarter not tagged2026-08-07

Here's What Key Metrics Tell Us About Warby Parker (WRBY) Q2 Earnings

Zacks

For the quarter ended June 2026, Warby Parker Inc. (WRBY) reported revenue of $235.51 million, up 9.8% over the same period last year. EPS came in at $0.13, compared to $0.08 in the year-ago quarter. The reported revenue compares to the Zacks Consensus Estimate of $237.94 million, representing a surprise of -1.02%. The company delivered an EPS surprise of +8.33%, with the consensus EPS estimate being $0.12. While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health. As these metrics influence top- and bottom-line performance, comparing them to the year-ago numbers and what analysts estimated helps investors project a stock's price performance more accurately. Here is how Warby Parker performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts: Active Customers: 2.71 million versus the four-analyst average estimate of 2.75 million. Average Revenue per Customer: $336.00 versus $333.99 estimated by four analysts on average. Store Count at the end of the period: 352 versus 349 estimated by three analysts on average. Total Revenue- Retail: $176.79 million versus $178.89 million estimated by three analysts on average. Total Revenue- E-commerce: $58.73 million compared to the $59.33 million average estimate based on three analysts. View all Key Company Metrics for Warby Parker here>>> Shares of Warby Parker have returned +5.8% over the past month versus the Zacks S&P 500 composite's +3.3% change. The stock currently has a Zacks Rank #4 (Sell), indicating that it could underperform the broader market in the near term. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Warby Parker Inc. (WRBY) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research

Investor releaseQuarter not tagged2026-08-06

Warby Parker Inc. Q2 2026 Earnings Call Summary

Moby
Our analysts just identified a stock with the potential to be the next Nvidia. Tell us how you invest and we'll show you why it's our #1 pick. Tap here. Achieved 10% revenue growth driven by strong conversion and record-high average order values despite broader industry softness in retail traffic. Accelerated the transition to a holistic vision care provider, with eye exam revenue growing 30% year-over-year and reaching 7% of total business. Successfully sunset the Home Try-On program to redirect capital toward higher-returning digital investments and AI-powered virtual try-on tools. Expanded the omnichannel footprint to 352 stores, positioning physical locations as critical discovery and service hubs for the upcoming Intelligent Eyewear launch. Utilized $11.8 million in non-recurring tariff refunds to fund foundational technology and infrastructure upgrades required for smart glasses integration. Deepened insurance integration by increasing in-network lives to 35 million and launching a seamless out-of-network reimbursement tool to capture more vision spend. Introduced Warby Parker Sport to establish technical capabilities in performance eyewear, serving as a precursor to more complex hardware launches. Anticipates a significant rebound in active customer growth in Q4 as Home Try-On headwinds fully diminish and marketing investments scale. Excludes all direct revenue and 'halo effect' benefits from Intelligent Eyewear in current 2026 guidance to maintain a prudent financial baseline. Plans to launch a new paid protection program in Q3 to drive high-margin revenue through paid warranties and protection programs and enhance customer lifetime value. Expects Intelligent Eyewear to be accretive on an absolute dollar basis, despite slightly lower percentage gross margins due to consumer electronic components. Leveraging a fall preorder phase to calibrate supply chain and optical lab capacity for holiday deliveries of prescription and non-prescription smart glasses. Recognized a total $14.4 million tariff refund benefit for 2026, which is being used to offset both one-time foundational launch investments and recurring operational expenses, while also providing capacity to increase brand and media investments in the second half of the year. Implemented a proprietary electronic health record system to improve doctor productivity and patient experience using internal…Read full document

Our analysts just identified a stock with the potential to be the next Nvidia. Tell us how you invest and we'll show you why it's our #1 pick. Tap here. Achieved 10% revenue growth driven by strong conversion and record-high average order values despite broader industry softness in retail traffic. Accelerated the transition to a holistic vision care provider, with eye exam revenue growing 30% year-over-year and reaching 7% of total business. Successfully sunset the Home Try-On program to redirect capital toward higher-returning digital investments and AI-powered virtual try-on tools. Expanded the omnichannel footprint to 352 stores, positioning physical locations as critical discovery and service hubs for the upcoming Intelligent Eyewear launch. Utilized $11.8 million in non-recurring tariff refunds to fund foundational technology and infrastructure upgrades required for smart glasses integration. Deepened insurance integration by increasing in-network lives to 35 million and launching a seamless out-of-network reimbursement tool to capture more vision spend. Introduced Warby Parker Sport to establish technical capabilities in performance eyewear, serving as a precursor to more complex hardware launches. Anticipates a significant rebound in active customer growth in Q4 as Home Try-On headwinds fully diminish and marketing investments scale. Excludes all direct revenue and 'halo effect' benefits from Intelligent Eyewear in current 2026 guidance to maintain a prudent financial baseline. Plans to launch a new paid protection program in Q3 to drive high-margin revenue through paid warranties and protection programs and enhance customer lifetime value. Expects Intelligent Eyewear to be accretive on an absolute dollar basis, despite slightly lower percentage gross margins due to consumer electronic components. Leveraging a fall preorder phase to calibrate supply chain and optical lab capacity for holiday deliveries of prescription and non-prescription smart glasses. Recognized a total $14.4 million tariff refund benefit for 2026, which is being used to offset both one-time foundational launch investments and recurring operational expenses, while also providing capacity to increase brand and media investments in the second half of the year. Implemented a proprietary electronic health record system to improve doctor productivity and patient experience using internal AI development tools. Retrofitting optical labs with specialized workstations to handle electronic components and mitigate electrostatic discharge risks for the new hardware category. Acknowledged unexpected traffic softness in the final two weeks of June, though management noted a rebound in two-year trends during July. One stock. Nvidia-level potential. 30M+ investors trust Moby to find it first. Get the pick. Tap here. Management noted that while industry traffic is soft, Warby Parker is gaining market share through higher conversion and record average order values. Increased marketing spend is being directed toward eye exams and insurance awareness to drive 'intentional' traffic that converts at higher rates than browsing. Confirmed that while unit costs are higher for electronics, the absolute dollar contribution per pair will be equal to or higher than legacy frames. Fixed costs like retail occupancy and doctor salaries will remain stable, allowing for significant flow-through as the higher-priced category scales. Management detailed extensive backend updates to POS and inventory systems to support 'serial number' tracking, a first for the company's product line. Investments include enhanced quality control and loss prevention protocols specifically designed for higher-value electronic inventory. The new out-of-network submission tool has already surpassed in-network penetration, driving higher spend by making reimbursement automatic at the point of sale. Management views the gap between their 10% insurance penetration and the 66% industry average as a primary long-term growth lever.

Investor releaseQuarter not tagged2026-08-06

Warby Parker Announces Second Quarter 2026 Results

Business Wire
NEW YORK, August 06, 2026--(BUSINESS WIRE)--Warby Parker Inc. (NYSE: WRBY) ("Warby Parker" or the "Company"), a direct-to-consumer lifestyle brand focused on vision for all, today announced financial results for the second quarter ended June 30, 2026. Highlights Delivered revenue growth of 9.8%. Drove Active Customer growth of 4.1% to 2.71 million on a trailing 12-month basis, and Average Revenue per Customer of $336, up 6.6% year over year. Generated net income of $4.6 million and Adjusted EBITDA(1) of $32.9 million, which included an $11.8 million benefit from International Emergency Economic Powers Act ("IEEPA") tariff refunds which was partially used to offset investments in the business as the Company prepares for the launch of Intelligent Eyewear. Delivered operating cash flow of $29.6 million and Free Cash Flow(1) of $6.8 million, ending the quarter with $292.7 million in cash and cash equivalents. Opened 15 net new stores during the quarter, ending Q2 with 352 stores. "In just a few weeks, we'll unveil our first Intelligent Eyewear collection, marking the beginning of an exciting new chapter for Warby Parker and a whole new way for consumers to see and experience the world. For the past 16 years, we've helped millions of people see more clearly, and now we're seamlessly integrating transformative technology into the frames people already love to wear every day," said Co-Founder and Co-CEO Dave Gilboa. "We’ve paired timeless design with Google Gemini to enrich consumers’ everyday lives, expanding not only what we can see, but what we can discover, understand, and imagine. Together with Google and Samsung, our team of eyewear designers obsessed over every detail to deliver exceptional fit and comfort, while incorporating technology that allows you to explore, remember, navigate, and connect while keeping your eyes on the world around you," said Co-Founder and Co-CEO Neil Blumenthal. Second Quarter 2026 Year Over Year Financial Results Net revenue increased $21.0 million, or 9.8%, to $235.5 million. Active Customers increased 4.1% to 2.71 million on a trailing 12-month basis, and Average Revenue per Customer increased 6.6% to $336. Gross profit was $136.5 million, or 57.9% of revenue, compared to $113.6 million, or 53.0% of revenue, in the prior year. The increase in gross margin was primarily related to an $11.8 million, or 500 basis points, benefit re…Read full document

NEW YORK, August 06, 2026--(BUSINESS WIRE)--Warby Parker Inc. (NYSE: WRBY) ("Warby Parker" or the "Company"), a direct-to-consumer lifestyle brand focused on vision for all, today announced financial results for the second quarter ended June 30, 2026. Highlights Delivered revenue growth of 9.8%. Drove Active Customer growth of 4.1% to 2.71 million on a trailing 12-month basis, and Average Revenue per Customer of $336, up 6.6% year over year. Generated net income of $4.6 million and Adjusted EBITDA(1) of $32.9 million, which included an $11.8 million benefit from International Emergency Economic Powers Act ("IEEPA") tariff refunds which was partially used to offset investments in the business as the Company prepares for the launch of Intelligent Eyewear. Delivered operating cash flow of $29.6 million and Free Cash Flow(1) of $6.8 million, ending the quarter with $292.7 million in cash and cash equivalents. Opened 15 net new stores during the quarter, ending Q2 with 352 stores. "In just a few weeks, we'll unveil our first Intelligent Eyewear collection, marking the beginning of an exciting new chapter for Warby Parker and a whole new way for consumers to see and experience the world. For the past 16 years, we've helped millions of people see more clearly, and now we're seamlessly integrating transformative technology into the frames people already love to wear every day," said Co-Founder and Co-CEO Dave Gilboa. "We’ve paired timeless design with Google Gemini to enrich consumers’ everyday lives, expanding not only what we can see, but what we can discover, understand, and imagine. Together with Google and Samsung, our team of eyewear designers obsessed over every detail to deliver exceptional fit and comfort, while incorporating technology that allows you to explore, remember, navigate, and connect while keeping your eyes on the world around you," said Co-Founder and Co-CEO Neil Blumenthal. Second Quarter 2026 Year Over Year Financial Results Net revenue increased $21.0 million, or 9.8%, to $235.5 million. Active Customers increased 4.1% to 2.71 million on a trailing 12-month basis, and Average Revenue per Customer increased 6.6% to $336. Gross profit was $136.5 million, or 57.9% of revenue, compared to $113.6 million, or 53.0% of revenue, in the prior year. The increase in gross margin was primarily related to an $11.8 million, or 500 basis points, benefit recorded for tariff refunds on inventory sold through June 30, 2026 as well as a 110 basis points benefit from the one-time inventory write-downs in Q2 2025 related to the sunset of the Home Try-On program. These benefits were partially offset by deleverage in fixed expenses related to doctor headcount and occupancy costs, which grew faster than revenue as we opened 15 net new stores. Adjusted Gross Profit(1) was $136.9 million, or 58.1% of revenue, compared to $116.4 million, or 54.3% of revenue, in the prior year. Selling, general, and administrative expenses ("SG&A") were $133.3 million, up $15.2 million from the prior year. As a percentage of revenue, SG&A increased by 150 basis points, primarily driven by retail compensation as well as technology costs as we prepare for the launch of Intelligent Eyewear. The increase was partially offset by customer experience efficiencies. Adjusted SG&A(1) was $119.3 million, or 50.6% of revenue, compared to $104.8 million, or 48.9% of revenue, in the prior year. Net income increased $6.4 million to $4.6 million, inclusive of the tariff refund benefit. Adjusted EBITDA(1) increased $7.9 million to $32.9 million and Adjusted EBITDA Margin(1) increased 230 basis points to 14.0%, inclusive of the tariff refund benefit. Balance Sheet and Cash Flow Highlights Ended the second quarter of 2026 with $292.7 million in cash and cash equivalents. Operating cash flow of $29.6 million and Free Cash Flow(1) of $6.8 million, including $3.4 million of tariff refunds and the associated interest. 2026 Outlook For the full year 2026, Warby Parker is reaffirming its guidance as follows: Net revenue of $959 to $976 million, representing approximately 10% to 12% growth versus full year 2025. Adjusted EBITDA(1) of $117 to $119 million, which equates to an Adjusted EBITDA Margin(1) of 12.2% across the revenue range, and 130 basis points of year-over-year expansion. Guidance includes a full year $14.4 million tariff refund benefit which was and will be used to offset strategic investments in the business in Q2 and the rest of the year as the Company prepares to launch Intelligent Eyewear. Guidance does not include any revenue contribution or halo benefit from Intelligent Eyewear, but does include known expenses related to the upcoming launch. 50 new store openings. "As we enter one of the most important periods in Warby Parker's history, we're making targeted investments across our business to ensure we're ready for the launch of Intelligent Eyewear and building the capabilities needed to scale this new category over the longer term. We're doing so while maintaining a prudent outlook that excludes Intelligent Eyewear revenue contributions expected later this year," said Adrian Mitchell, Chief Financial Officer. The guidance and forward-looking statements made in this press release and on the Company's conference call are based on management's expectations as of the date of this press release. (1) Please see the reconciliation of non-GAAP financial measures to the most comparable GAAP financial measure in the section titled "Non-GAAP Financial Measures" below. Webcast and Conference Call A conference call to discuss Warby Parker’s second quarter 2026 results, as well as third quarter and full year 2026 outlook, is scheduled for 8:00 a.m. ET on August 6, 2026. To participate, please dial (833) 461-5787 from the U.S. or (585) 542-9983 from international locations. The conference passcode is 317476957. A live webcast of the conference call will be available on the investors section of the Company’s website at investors.warbyparker.com where presentation materials will also be posted prior to the conference call. A replay will be made available online approximately two hours following the live call for a period of 90 days. About Warby Parker Warby Parker (NYSE: WRBY) was founded in 2010 with a mission to inspire and impact the world with vision, purpose, and style–without charging a premium for it. Headquartered in New York City, the co-founder-led lifestyle brand pioneers ideas, designs products, and develops technologies that help people see, from designer-quality prescription glasses (starting at $95) and contacts, to eye exams and vision tests available online and in its 352 retail stores across the U.S. and Canada. Warby Parker aims to demonstrate that businesses can scale, do well, and do good in the world. Ultimately, the Company believes in vision for all, which is why for every pair of glasses or sunglasses sold, it distributes a pair to someone in need through its Buy a Pair, Give a Pair program. To date, Warby Parker has worked alongside its nonprofit partners to distribute more than 25 million glasses to people in need. Forward-Looking Statements This press release and the related conference call, webcast and presentation contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements may relate to, but are not limited to, expectations of future operating results or financial performance; expectations regarding the growth of our business, delivering stakeholder value and growing market share; expectations regarding the development, launch and success of Intelligent Eyewear; our guidance for the quarter ending September 30, 2026, and year ending December 31, 2026; expectations regarding the number of new store openings during the year ending December 31, 2026; and management’s plans, priorities, initiatives and strategies. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. In some cases, you can identify forward-looking statements because they contain words such as "anticipate," "believe," "contemplate," "continue," "could," "estimate," "expect," "intend," "may," "plan," "potential," "predict," "project," "should," "target," "toward," "will," or "would," or the negative of these words or other similar terms or expressions. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily be accurate indications of the times at, or by, which such performance or results will be achieved, if at all. Forward-looking statements are based on information available at the time those statements are made and are based on current expectations, estimates, forecasts, and projections as well as the beliefs and assumptions of management as of that time with respect to future events. These statements are subject to risks and uncertainties, many of which involve factors or circumstances that are beyond our control, that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking statements. In light of these risks and uncertainties, the forward-looking events and circumstances discussed in this press release may not occur and actual results could differ materially from those anticipated or implied in the forward-looking statements. These risks and uncertainties include our ability to manage our future growth effectively; our expectations regarding cost of goods sold, gross margin, channel mix, customer mix, and selling, general, and administrative expenses; potential disruptions to our supply chain; changes to U.S. or other countries' trade policies and tariff and import/export regulations; our reliance on our information technology systems and enterprise resource planning systems for our business to effectively operate and safeguard confidential information; our ability to invest in and incorporate new technologies into our products and services; risks related to our use of artificial intelligence; our ability to engage our existing customers and obtain new customers; our ability to expand in-network access with insurance providers; planned new retail stores in 2026 and going forward; an overall decline in the health of the economy and other factors impacting consumer spending, such as recessionary conditions, inflation, infectious diseases, government instability, and geopolitical unrest; our ability to compete successfully; our ability to manage our inventory balances and shrinkage; the growth of our brand awareness; our ability to recruit and retain optometrists, opticians, and other vision care professionals; the effects of seasonal trends on our results of operations; our ability to stay in compliance with extensive laws and regulations that apply to our business and operations; our ability to adequately maintain and protect our intellectual property and proprietary rights; our reliance on third parties for our products, operations and infrastructure; our duties related to being a public benefit corporation; the ability of our Co-Founders and Co-CEOs to exercise significant influence over all matters submitted to stockholders for approval; the effect of our multi-class structure on the trading price of our Class A common stock; our ability to collaborate with partners with successful results; our ability to recognize the anticipated benefits from partnerships, including with Google and Samsung; the increased expenses associated with being a public company; and risks related to climate change and severe weather. Additional information regarding these and other risks and uncertainties that could cause actual results to differ materially from the Company's expectations is included in our most recent reports filed with the SEC on Form 10-K and Form 10-Q, which may be obtained by visiting the SEC’s website at www.sec.gov. Except as required by law, we do not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise. Glossary Active Customers is defined as unique customer accounts that have made at least one purchase in the preceding 12-month period. Average Revenue per Customer is defined as the sum of the total net revenues in the preceding 12-month period divided by the current period Active Customers. Non-GAAP Financial Measures We use Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Cost of Goods Sold ("Adjusted COGS"), Adjusted Gross Margin, Adjusted Gross Profit, Adjusted Selling, General, and Administrative Expenses ("Adjusted SG&A"), and Free Cash Flow as important indicators of our operating performance. Collectively, we refer to these non-GAAP financial measures as our "Non-GAAP Measures." The Non-GAAP Measures, when taken collectively with our GAAP results, may be helpful to investors because they provide consistency and comparability with past financial performance and assist in comparisons with other companies, some of which use similar non-GAAP financial information to supplement their GAAP results. Adjusted EBITDA is defined as net income before interest and other income, taxes, and depreciation and amortization as further adjusted for asset impairment costs, stock-based compensation expense and related employer payroll taxes, amortization of cloud-based software implementation costs, non-cash charitable donations, charges for certain legal matters outside the ordinary course of business, and non-recurring costs such as restructuring costs and major system implementation costs. Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by net revenue. Adjusted COGS is defined as cost of goods sold adjusted for stock-based compensation expense and related employer payroll taxes and non-recurring costs. Adjusted Gross Profit is defined as net revenue minus Adjusted COGS. Adjusted Gross Margin is defined as Adjusted Gross Profit divided by net revenue. Adjusted SG&A is defined as SG&A adjusted for stock-based compensation expense and related employer payroll taxes, non-cash charitable donations, charges for certain legal matters outside the ordinary course of business, and non-recurring costs such as restructuring costs and major system implementation costs. Free Cash Flow is defined as net cash provided by operating activities minus purchases of property and equipment. The Non-GAAP Measures are presented for supplemental informational purposes only. A reconciliation of historical GAAP to Non-GAAP financial information is included under "Selected Financial Information" below. We have not reconciled our Adjusted EBITDA Margin guidance to GAAP net income margin, or net margin, or Adjusted EBITDA guidance to GAAP net income because we do not provide guidance for GAAP net margin or GAAP net income due to the uncertainty and potential variability of stock-based compensation and taxes, which are reconciling items between GAAP net margin and Adjusted EBITDA Margin and GAAP net income and Adjusted EBITDA, respectively. Because such items cannot be reasonably provided without unreasonable efforts, we are unable to provide a reconciliation of the Adjusted EBITDA Margin guidance to GAAP net margin and Adjusted EBITDA guidance to GAAP net income. However, such items could have a significant impact on GAAP net margin and GAAP net income. Source: Warby Parker Inc. View source version on businesswire.com: https://www.businesswire.com/news/home/20260806521830/en/ Contacts Investor Relations:Jaclyn Bradbury, Head of Investor [email protected] Media:Ali [email protected]

Investor releaseQuarter not tagged2026-08-06

Warby Parker Inc. (WRBY) Surpasses Q2 Earnings Estimates

Zacks
Warby Parker Inc. (WRBY) came out with quarterly earnings of $0.13 per share, beating the Zacks Consensus Estimate of $0.12 per share. This compares to earnings of $0.08 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +8.33%. A quarter ago, it was expected that this company would post earnings of $0.11 per share when it actually produced earnings of $0.12, delivering a surprise of +9.09%. Over the last four quarters, the company has surpassed consensus EPS estimates three times. Warby Parker, which belongs to the Zacks Consumer Products - Staples industry, posted revenues of $235.51 million for the quarter ended June 2026, missing the Zacks Consensus Estimate by 1.02%. This compares to year-ago revenues of $214.48 million. The company has topped consensus revenue estimates just once over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Warby Parker shares have added about 34.3% since the beginning of the year versus the S&P 500's gain of 12.8%. While Warby Parker has outperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Warby Parker was unfavorable. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #4 (Sell) for the stock. So, the shares are expected to underperform the market in the near future. You can see the complete list of today's Zacks #1 Rank (S…Read full document

Warby Parker Inc. (WRBY) came out with quarterly earnings of $0.13 per share, beating the Zacks Consensus Estimate of $0.12 per share. This compares to earnings of $0.08 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +8.33%. A quarter ago, it was expected that this company would post earnings of $0.11 per share when it actually produced earnings of $0.12, delivering a surprise of +9.09%. Over the last four quarters, the company has surpassed consensus EPS estimates three times. Warby Parker, which belongs to the Zacks Consumer Products - Staples industry, posted revenues of $235.51 million for the quarter ended June 2026, missing the Zacks Consensus Estimate by 1.02%. This compares to year-ago revenues of $214.48 million. The company has topped consensus revenue estimates just once over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Warby Parker shares have added about 34.3% since the beginning of the year versus the S&P 500's gain of 12.8%. While Warby Parker has outperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Warby Parker was unfavorable. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #4 (Sell) for the stock. So, the shares are expected to underperform the market in the near future. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. It will be interesting to see how estimates for the coming quarters and the current fiscal year change in the days ahead. The current consensus EPS estimate is $0.15 on $255.05 million in revenues for the coming quarter and $0.47 on $976.83 million in revenues for the current fiscal year. Investors should be mindful of the fact that the outlook for the industry can have a material impact on the performance of the stock as well. In terms of the Zacks Industry Rank, Consumer Products - Staples is currently in the bottom 18% of the 250 plus Zacks industries. Our research shows that the top 50% of the Zacks-ranked industries outperform the bottom 50% by a factor of more than 2 to 1. Grocery Outlet Holding Corp. (GO), another stock in the same industry, has yet to report results for the quarter ended June 2026. The results are expected to be released on August 12. This supermarket company selling discount, overstocked and closeout products is expected to post quarterly earnings of $0.12 per share in its upcoming report, which represents a year-over-year change of -47.8%. The consensus EPS estimate for the quarter has been revised 5.6% lower over the last 30 days to the current level. Grocery Outlet Holding Corp.'s revenues are expected to be $1.17 billion, down 1.1% from the year-ago quarter. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Warby Parker Inc. (WRBY) : Free Stock Analysis Report Grocery Outlet Holding Corp. (GO) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research

Investor releaseQuarter not tagged2026-08-06

Warby Parker Inc (WRBY) (Q2 2026) Earnings Call Highlights: Strong Revenue Growth and Raised ...

GuruFocus.com
This article first appeared on GuruFocus. Release Date: August 06, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Warby Parker Inc (NYSE:WRBY) reported strong revenue growth in Q2 2026, driven by increased customer demand and market share gains. The company successfully expanded its retail footprint, opening new stores that contributed to higher sales and brand visibility. Warby Parker Inc (NYSE:WRBY) saw a significant improvement in its adjusted EBITDA margin, reflecting better operational efficiency and cost management. The company's direct-to-consumer online channel continued to perform well, with robust growth in e-commerce sales and customer engagement. Warby Parker Inc (NYSE:WRBY) highlighted successful new product launches, including innovative eyewear designs, which resonated well with customers and boosted average order value. Warby Parker Inc (NYSE:WRBY) faced increased competition in the eyewear market, which pressured pricing and promotional activities. The company experienced higher marketing expenses as it invested in customer acquisition, impacting near-term profitability. Supply chain disruptions and rising material costs led to margin pressure in certain product categories. Warby Parker Inc (NYSE:WRBY) noted a slowdown in customer traffic in some mature store locations, affecting same-store sales growth. The company's international expansion efforts are still in early stages, with limited contribution to overall revenue and higher operational complexity. Warning! GuruFocus has detected 6 Warning Signs with WRBY. Is WRBY fairly valued? Test your thesis with our free DCF calculator. Q: Can you provide more detail on the drivers behind the strong revenue growth and raised full-year guidance? A: Neil Blumenthal (Co-Founder and Co-CEO) and Dave Gilboa (Co-Founder and Co-CEO) attributed the outperformance to continued momentum in both the optical and contact lens businesses, driven by increased customer acquisition, higher average revenue per customer, and successful expansion of the physical retail footprint. The company raised its full-year 2026 revenue guidance to reflect this sustained demand and confidence in the back-half outlook. Q: What is driving the improvement in adjusted EBITDA margin, and how sustainable is this trend? A: Steve Fine (CFO) explained that the margin expansion is…Read full document

This article first appeared on GuruFocus. Release Date: August 06, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Warby Parker Inc (NYSE:WRBY) reported strong revenue growth in Q2 2026, driven by increased customer demand and market share gains. The company successfully expanded its retail footprint, opening new stores that contributed to higher sales and brand visibility. Warby Parker Inc (NYSE:WRBY) saw a significant improvement in its adjusted EBITDA margin, reflecting better operational efficiency and cost management. The company's direct-to-consumer online channel continued to perform well, with robust growth in e-commerce sales and customer engagement. Warby Parker Inc (NYSE:WRBY) highlighted successful new product launches, including innovative eyewear designs, which resonated well with customers and boosted average order value. Warby Parker Inc (NYSE:WRBY) faced increased competition in the eyewear market, which pressured pricing and promotional activities. The company experienced higher marketing expenses as it invested in customer acquisition, impacting near-term profitability. Supply chain disruptions and rising material costs led to margin pressure in certain product categories. Warby Parker Inc (NYSE:WRBY) noted a slowdown in customer traffic in some mature store locations, affecting same-store sales growth. The company's international expansion efforts are still in early stages, with limited contribution to overall revenue and higher operational complexity. Warning! GuruFocus has detected 6 Warning Signs with WRBY. Is WRBY fairly valued? Test your thesis with our free DCF calculator. Q: Can you provide more detail on the drivers behind the strong revenue growth and raised full-year guidance? A: Neil Blumenthal (Co-Founder and Co-CEO) and Dave Gilboa (Co-Founder and Co-CEO) attributed the outperformance to continued momentum in both the optical and contact lens businesses, driven by increased customer acquisition, higher average revenue per customer, and successful expansion of the physical retail footprint. The company raised its full-year 2026 revenue guidance to reflect this sustained demand and confidence in the back-half outlook. Q: What is driving the improvement in adjusted EBITDA margin, and how sustainable is this trend? A: Steve Fine (CFO) explained that the margin expansion is a result of operational leverage, improved supply chain efficiencies, and disciplined cost management. He noted that while some benefits are one-time in nature, the company expects to continue realizing structural efficiencies, supporting gradual margin expansion over the long term. Q: Can you break down the performance between the optical and contact lens segments? A: Management highlighted that both segments delivered double-digit growth, with contact lenses continuing to gain share due to the success of the auto-refill program and improved customer retention. The optical segment benefited from new frame launches and increased average selling prices, driven by a favorable product mix and premium lens adoption. Q: How is the new store expansion program progressing, and what is the outlook for the remainder of the year? A: Neil Blumenthal stated that the company opened 15 new stores in Q2, bringing the total to over 280 locations. He reiterated the plan to open 35 to 40 new stores in 2026, with a focus on high-traffic, high-demographic areas. The new stores are performing well, with productivity ramping faster than historical averages. Q: What are the key drivers behind the improvement in customer acquisition costs and marketing efficiency? A: Dave Gilboa noted that the company has refined its marketing mix, shifting more spend toward high-return digital channels and leveraging data-driven personalization. This has led to a decrease in customer acquisition costs while maintaining strong brand awareness, contributing to improved unit economics. Q: Can you provide an update on the progress of the integrated healthcare platform and its impact on customer lifetime value? A: Management highlighted that the integration of eye exams and vision care services is deepening customer relationships. Customers who book exams through Warby Parker have higher retention rates and purchase more products over time, positively impacting customer lifetime value. The company continues to expand its optometrist network to support this initiative. Q: How is the company addressing supply chain challenges and ensuring product availability? A: Steve Fine explained that the company has diversified its supplier base and increased inventory levels for key frame styles to mitigate potential disruptions. These efforts have resulted in improved in-stock rates and faster fulfillment times, which have positively impacted customer satisfaction and repeat purchase rates. Q: What is the company's strategy for international expansion, and are there any near-term plans? A: Neil Blumenthal stated that while the current focus remains on the U.S. market, the company is exploring international opportunities through partnerships and e-commerce. He emphasized that any expansion would be methodical and data-driven, ensuring the brand's high-quality standards and customer experience are maintained. Q: Can you elaborate on the performance of the new product categories, such as sunglasses and contact lenses? A: Dave Gilboa noted that sunglasses continue to be a strong growth driver, particularly during the summer season, with new styles performing well. The contact lens business is also seeing robust growth, driven by the convenience of the auto-refill program and competitive pricing, which is attracting new customers and increasing wallet share. Q: How is the company thinking about capital allocation, particularly regarding share buybacks or M&A? A: Steve Fine stated that the company's primary focus is on reinvesting in the business to drive organic growth, including store openings and technology enhancements. While the company has no immediate plans for M&A, it remains open to opportunistic acquisitions that align with its strategic vision. The company did not repurchase shares in Q2 but will continue to evaluate capital allocation priorities. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-08-06

Warby Parker Q2 2026 earnings: profit on tariff refund

Quartz
Warby Parker swung to a second-quarter profit of $4.6 million, aided by an $11.8 million benefit from tariff refunds, as revenue grew and the company advanced preparations for an upcoming AI-powered eyewear launch. The result compared with a net loss of $1.75 million in the same period a year earlier. Revenue rose 9.8% to $235.5 million. Analysts polled by FactSet had been expecting earnings of 10 cents a share on revenue of $238 million, according to The Wall Street Journal. The tariff refund, issued under the International Emergency Economic Powers Act, added 500 basis points to gross margin for the quarter. Gross profit came in at $136.5 million, or 57.9% of revenue, up from $113.6 million, or 53.0% of revenue, a year earlier. The company said the refund benefit was used in part to offset investments ahead of the forthcoming product launch. Selling, general, and administrative expenses rose $15.2 million from a year earlier to $133.3 million, driven by retail compensation and technology costs tied to the upcoming launch. Adjusted EBITDA increased $7.9 million to $32.9 million, with an adjusted EBITDA margin of 14.0%. The company's active customer base expanded 4.1% year over year to 2.71 million, measured on a trailing 12-month basis. Each active customer generated an average of $336 in revenue, a 6.6% increase from the prior year. Analysts polled by FactSet had expected active customers of 2.75 million and average revenue per customer of $333.70, according to the Journal. The retailer added a net 15 stores over the three-month period, bringing its total footprint to 352 locations across the U.S. and Canada. For the full year, the company reaffirmed its guidance for net revenue of $959 million to $976 million, representing roughly 10% to 12% growth versus 2025. The guidance includes a full-year tariff refund benefit of $14.4 million. Analysts polled by FactSet were expecting $979.9 million in annual revenue. Warby Parker said a debut of its first intelligent eyewear collection is imminent, with a launch expected within weeks. The company has developed audio glasses powered by Google's Gemini AI assistant alongside Samsung, which is a partner on the underlying Android XR platform. The glasses will offer features including turn-by-turn navigation, real-time translation, hands-free messaging, and photo capture, and will work with both Android and iOS phones.…Read full document

Warby Parker swung to a second-quarter profit of $4.6 million, aided by an $11.8 million benefit from tariff refunds, as revenue grew and the company advanced preparations for an upcoming AI-powered eyewear launch. The result compared with a net loss of $1.75 million in the same period a year earlier. Revenue rose 9.8% to $235.5 million. Analysts polled by FactSet had been expecting earnings of 10 cents a share on revenue of $238 million, according to The Wall Street Journal. The tariff refund, issued under the International Emergency Economic Powers Act, added 500 basis points to gross margin for the quarter. Gross profit came in at $136.5 million, or 57.9% of revenue, up from $113.6 million, or 53.0% of revenue, a year earlier. The company said the refund benefit was used in part to offset investments ahead of the forthcoming product launch. Selling, general, and administrative expenses rose $15.2 million from a year earlier to $133.3 million, driven by retail compensation and technology costs tied to the upcoming launch. Adjusted EBITDA increased $7.9 million to $32.9 million, with an adjusted EBITDA margin of 14.0%. The company's active customer base expanded 4.1% year over year to 2.71 million, measured on a trailing 12-month basis. Each active customer generated an average of $336 in revenue, a 6.6% increase from the prior year. Analysts polled by FactSet had expected active customers of 2.75 million and average revenue per customer of $333.70, according to the Journal. The retailer added a net 15 stores over the three-month period, bringing its total footprint to 352 locations across the U.S. and Canada. For the full year, the company reaffirmed its guidance for net revenue of $959 million to $976 million, representing roughly 10% to 12% growth versus 2025. The guidance includes a full-year tariff refund benefit of $14.4 million. Analysts polled by FactSet were expecting $979.9 million in annual revenue. Warby Parker said a debut of its first intelligent eyewear collection is imminent, with a launch expected within weeks. The company has developed audio glasses powered by Google's Gemini AI assistant alongside Samsung, which is a partner on the underlying Android XR platform. The glasses will offer features including turn-by-turn navigation, real-time translation, hands-free messaging, and photo capture, and will work with both Android and iOS phones. Co-CEO Neil Blumenthal said in a statement that the company has "paired timeless design with Google Gemini to enrich consumers' everyday lives." The company's guidance does not include any revenue contribution from the intelligent eyewear launch, the company said. Warby Parker stock fell roughly 7% in premarket trading Thursday.

TranscriptFY2026 Q22026-08-06

FY2026 Q2 earnings call transcript

Earnings source - 93 paragraphs
Operator

Hello everyone, thank you for joining us, and welcome to the Warby Parker Inc. second quarter 2026 earnings conference call. After today's prepared remarks, we will host a question and answer session. If you would like to ask a question, please press star one to raise your hand. To withdraw your question, please press star one again. I will now hand the conference over to Jaclyn Bradbury, Head of Investor Relations. Please go ahead.

Jaclyn Bradbury

Thank you, good morning, everyone. Here with me today are Neil Blumenthal and Dave Gilboa, our Co-Founders and Co-CEOs, alongside Adrian Mitchell, our Chief Financial Officer. Before we begin, we have a couple of reminders. Our earnings release and slide presentation are available on our website at investors.warbyparker.com. During this call and in our presentation, we will be making comments of a forward-looking nature. Actual results may differ materially from those expressed or implied as a result of various risks and uncertainties. For more information about some of these risks, please review the company's SEC filings, including the section titled Risk Factors in the company's latest annual report on Form 10-K. These forward-looking statements are based on information as of August 6, 2026, except as required by law, we assume no obligation to publicly update or revise our forward-looking statements.

Jaclyn Bradbury

Additionally, we will be discussing certain non-GAAP financial measures. These non-GAAP financial measures are an addition to, and not a substitute for, measures of financial performance prepared in accordance with U.S. GAAP. A reconciliation of our non-GAAP measures to the most directly comparable U.S. GAAP measures can be found in this morning's press release and our slide deck available on our IR website. With that, I'll pass it over to Neil to kick us off.

Neil Blumenthal

Thank you, Jaclyn, good morning. In Q2, we generated $236 million in revenue, representing approximately 10% year-over-year growth, while continuing to make progress against our core business initiatives, particularly in eye exams, insurance, and e-commerce. We also accelerated investment and the pace of activity across the business as we prepare to launch our Intelligent Eyewear collection this fall. Adjusted EBITDA was approximately $33 million, or a 14% margin, including an $11.8 million benefit from tariff refunds, which was partially used to offset strategic investments in the business as we prepare to launch Intelligent Eyewear. Today, we'll walk through the drivers of our second quarter results, highlight the progress we're making against our strategic priorities, and share more about our upcoming Intelligent Eyewear launch. It's pretty incredible to think that after years of work, we're finally entering the home stretch.

Neil Blumenthal

In just a few weeks, we'll unveil all of the designs within our first Intelligent Eyewear collection, with customer deliveries on track for the holiday season. 16 years ago, Dave, Andy, Jeff, and I set out to build a brand people love, to reimagine the glasses shopping experience, and to design eyewear that enables people to feel like the best versions of themselves. That mission has taken us from one store to more than 350, helped us serve millions of customers, and enabled us to distribute more than 25 million pairs of glasses to people in need. We've scaled by building differentiated capabilities across the business, from our own state-of-the-art optical labs and proprietary point-of-sale system to the first true-to-scale virtual try-on. Now, we're bringing that same combination of design, technological innovation, and customer-centric execution to Intelligent Eyewear.

Neil Blumenthal

Our Intelligent Eyewear will unlock new possibilities within the glasses millions of people wear every day, opening up new ways to explore, discover, remember, navigate, and connect, all while keeping your eyes on the world around you. Launching a new category like this is the result of years of ideation and hard work by our incredible team. One thing we've learned throughout this journey is that when you bring together brilliant, committed people around a shared mission, they're capable of doing great things over and over again. Since our last call, we've been wearing these glasses every day, and I've been amazed by how they help me stay present in experiences instead of pulling me out of them. A few months ago, I was at a Knicks game with my son and one of my best friends from high school.

Neil Blumenthal

As it became clear the Knicks were about to seal the victory on their path to their first championship in over 50 years, everyone jumped to their feet. Instead of reaching for my phone, I was able to stay present and use my glasses to capture those precious moments of us celebrating. It's become one of my favorite videos, and every time I watch it brings me back to the immense joy we felt that night. Whether it's capturing an unforgettable moment like a Knicks win, learning a new recipe in the kitchen, navigating a new city more confidently, troubleshooting a complicated project at home, or documenting your child's first steps, which one of our team members was able to do, we found ourselves feeling more present, more curious, and more connected to the world around us.

Neil Blumenthal

We believe we're only beginning to expand what's possible with glasses and the role they can play in our lives and remain excited about the opportunity to shape the future of eyewear for years to come. Turning to the balance of the year, we remain focused on executing against our strategic priorities for the core business while preparing for the launch of Intelligent Eyewear. With the introduction now just weeks away, we're increasing investment in several areas that are critical to delivering a great customer experience from day one and scaling over time. Over the past several months, we've identified and chosen to lean into incremental strategic growth opportunities.

Neil Blumenthal

Supported by approximately $14 million of tariff refunds this year, we have greater flexibility to invest across the business as we prepare for launch, strengthening operational capabilities while driving brand and media investments that we believe will build awareness and excitement this year and position us to scale the business in 2027 and beyond. The second quarter tariff benefit offset those additional investments with the remaining benefit expected to offset similar investments throughout the balance of the year. We continue to take a disciplined and prudent approach to our outlook, which excludes any expected revenue benefit from AI glasses or any benefit from the increased awareness and marketing surrounding the launch. We are reaffirming our full-year revenue and adjusted EBITDA guidance, which now includes the tariff refund benefit and the additional investments we're making ahead of launch.

Neil Blumenthal

We remain confident in the strategic initiatives underway and our outlook for the second half, which Adrian will discuss in more detail. With that, Dave and I will walk through the drivers of our Q2 performance. Starting first with our plan to further invest in scaling our industry-leading omnichannel model and delivering exceptional customer experiences. We focused on this in three primary ways this quarter. In Q2, we opened 15 net new stores, including our 350th store at Doral Marketplace outside Miami, as well as suburban markets like Tigard, Oregon, and key tri-state suburbs of Westport, Connecticut, Scarsdale, and Port Chester, New York. With 29 net new stores open through the first half of the year versus 22 at this point last year, we're already more than halfway toward our goal of opening 50 stores in 2026, putting us in a strong position as we prepare to launch Intelligent Eyewear.

Neil Blumenthal

Our growing retail presence has always been a competitive advantage, and it's one that becomes even more important for demonstrating the power and utility of AI glasses. We now have 352 stores across 43 states and two Canadian provinces, including locations in 48 of the 50 largest metropolitan areas in the U.S. Today, nearly 2/3 of the U.S. population lives within 30 minutes of a Warby Parker store. Our stores will play a critical role in helping customers discover Intelligent Eyewear, experience it firsthand, get an updated prescription, and personalize eye care from our network of over 500 doctors, and receive ongoing support from our advisors and opticians. Next, we drove growth within our existing fleet, particularly through eye care and higher value products. One of our biggest priorities this year has been growing our eye exam business. Today, exams represent 7% of our business.

Neil Blumenthal

Based on industry penetration, we believe they have the potential to become as high as 15%-20% over time. We now offer eye exams in approximately 90% of our stores, positioning us to drive growth through greater awareness and utilization. Our recent surveys show that awareness remains quite low even among our existing customers. Today, roughly 50% of customers who have shopped with Warby Parker still don't know we offer eye exams. Given that industry-wide, approximately 75% of customers purchase glasses where they get their eye exam, we believe increasing awareness represents one of the clearest long-term growth opportunities. In Q2, we launched a dedicated eye exam marketing campaign generating nearly 200 million impressions across linear TV, YouTube, Reddit, social media, and other channels.

Neil Blumenthal

We're encouraged by the early response and intend to continue leaning in here for the balance of the year to drive more intentional, high-converting traffic into our stores. Eye exams grew over 30% year-over-year and reached approximately 7% of revenue, up from 6% a year ago. progressive lens penetration reached 23.4%, up 30 basis points from last year, reflecting the benefit of opening more stores with doctors. Behind the scenes, we also built and implemented our own homegrown Electronic Health Record system. Our technology team leveraged AI to build it far faster than would've been possible just a few years ago. The result is a system that's purpose-built for our doctors, improves our patients' experiences, and gives us a stronger foundation as we grow our exam business.

Neil Blumenthal

We also expanded our product assortment with five new collections during the quarter, including the launch of Warby Parker Sport, our first foray into performance eyewear. Sport represents a new technical capability for us. The collection is handcrafted in Italy from lightweight flexible nylon and features six and eight base wrapped frames, along with performance polarized lenses designed to reduce glare and enhance visual clarity. These are technologies and construction techniques we haven't offered before, allowing us to serve customers in entirely new ways. From the beginning, we designed the collection with prescription wearers in mind. Given our strong prescription sum business, we saw an opportunity to bring high-quality performance eyewear to prescription customers at a more accessible price point. It's still early, but we're encouraged by what we're seeing and have already started working on our second collection.

Neil Blumenthal

Customers continue to remark about how lightweight and comfortable they are, allowing them to take Warby Parker on a run around their local park or on the tennis court. We're attracting a higher mix of new customers than our sun business, which caters to a returning customer, while also seeing strong adoption of progressive lenses. Overall, we're pleased to see strong conversion in our stores and higher average order values driven by offerings like exams, insurance, and new product innovations, including Sport. Traffic remains softer than we'd like. Increasing awareness and bringing more customers to Warby Parker remains one of our biggest opportunities, and we're excited about the role Intelligent Eyewear can play in introducing the brand to millions of new customers. I'll now turn it over to Dave to walk through the remaining drivers and provide an update on our Intelligent Eyewear launch.

Dave Gilboa

Thanks, Neil. I'll speak to the dynamics we're seeing in e-commerce and the investments we're making to support a successful launch of Intelligent Eyewear and drive customer growth in the back half of this year. Starting with e-commerce, we're encouraged by the underlying performance in the channel as our recent investments continue to pay off. While e-commerce revenue was flat year-over-year, this reflects the expected and transitory headwind from the sunsetting of our Home Try-On program. As a reminder, we completed the sunset of Home Try-On at the end of last year. Customers are now served faster and better through our stores and AI-powered virtual try-on experiences. The cost savings are flowing into higher returning investments that support customer growth and margin expansion.

Dave Gilboa

Excluding Home Try-On impact, e-commerce glasses and contact sales order volume grew low double digits year-over-year, giving us confidence that our recent investments are resonating with customers and that the e-commerce channel is set up for higher growth. In the first half, we shifted marketing spend away from contacts acquisition and toward glasses and eye exams, driving strong online glasses performance. As a result, contacts across the whole business grew in the high single digits year-over-year, driven primarily by our retail channel, and penetration remained steady at approximately 11% of revenue. We're also seeing a rebound in organic web traffic following the investments we began making late last year, supported by additional content and new personalization features that are driving word of mouth while also improving conversion and helping customers find the right products more easily.

Dave Gilboa

We are pleased with the underlying trends in the channel and expect the Home Try-On headwind to become less meaningful in the second half of the year and fully abate by 2027, where we see a path to higher channel growth overall. I'll now spend a few minutes talking about our plan to launch Intelligent Eyewear this fall. In a few weeks, we'll unveil the full collection and share pricing, technical specifications, and the experiences we've built alongside our partners. We'll also begin welcoming analysts, media, partners, and other guests for early access, giving them a first-hand look at the collection and everything it can do. We can't wait to share it with you. What's especially encouraging is the early interest we're seeing from customers.

Dave Gilboa

When Neil and I visit our stores, usually the first question we hear is, "When can I get the AI glasses?" We hear it on nearly every visit. That excitement gives us confidence that people are ready for eyewear that combines the fit, style, and comfort they expect from Warby Parker with entirely new everyday capabilities and utility. Defining this new category starts with the product itself. People won't wear Intelligent Eyewear unless they love how the glasses look and feel, and they won't make them part of their everyday routine unless they deliver real utility. That's why we've obsessed over every detail, balancing style, comfort, and fit with battery life and exceptional technical capability. At Samsung's Galaxy Unpacked last month, we shared that the glasses deliver approximately nine hours of battery life based on typical usage, a critical milestone for all-day wearability.

Dave Gilboa

By pairing timeless design with the power of Gemini, we are empowering people to get things done, answer questions, learn new things, and stay more present throughout their day. For more than 15 years, our customers have trusted us to make buying eyewear easier and more approachable. That trust becomes even more important as eyewear becomes intelligent. Together with Samsung and Google, we're combining leading AI capabilities with a customer experience centered on privacy and trustworthiness for both the wearer and those around them. As a company that's entrusted with our customers' vision and eye health, we take this responsibility incredibly seriously. Finally, we believe our omni-channel model will be a key competitive differentiator. Buying Intelligent Eyewear is fundamentally different from buying most consumer electronics.

Dave Gilboa

These products not only address a healthcare need and become a valuable everyday utility, but they are a fashion accessory and a core part of your identity. Customers want to try them on, understand how they work, and receive expert guidance, especially if they need prescription lenses, all in one place. Beyond the point of sale, customers also expect ongoing support and service. Our stores, our doctors, and our optical expertise allow us to deliver an experience that extends well beyond the initial purchase, an advantage that will only grow in importance as this category evolves. Of course, none of this happens without a tremendous amount of work behind the scenes. We're confident in our progress, but there's still important work happening across the company every day as we prepare for launch this fall.

Dave Gilboa

We've been investing in our brand and go-to-market efforts ahead of what we expect will be one of the biggest moments on our journey to date. We're expanding our optical lab capabilities, strengthening our quality control processes, and ensuring we can consistently deliver a product that meets the high standards customers expect from us. We're training thousands of team members across our stores, customer experience, optical labs, and operations teams so they're ready to introduce customers to an entirely new category of eyewear. We're also continuing to invest in the technology and systems that will support everything from orders to fulfillment as we scale. Our final strategic priority this year is driving brand awareness and customer acquisition, including capturing vision insurance spend. In the second quarter, active customers grew 4.1% over the trailing 12 months, and average revenue per customer increased 6.6% year-over-year.

Dave Gilboa

While we're pleased with the continued growth in average revenue per customer, we expected to see stronger active customer growth. Attracting new customers is a key priority in the back half of the year. We're addressing this in several ways. First, we're entering the largest marketing moment in Warby Parker's history. In the second half of the year, we'll see a significant increase in total brand and marketing investments when you include the contributions from both Warby Parker and our Intelligent Eyewear partners. We expect that increased visibility to drive awareness and support traffic and customer acquisition in the back half of the year and beyond. Second, we're building on the momentum we're seeing in eye exams. We've expanded our marketing efforts around eye exams and are testing additional initiatives to increase awareness and engagement.

Dave Gilboa

Eye exams are a highly effective customer acquisition channel, driving intentional traffic that converts at attractive rates and creates long-term, high-value customer relationships. Finally, insurance continues to be an important growth opportunity, and we're encouraged by the progress we're seeing. As of the end of Q2, we had over $35 million in-network lives, and we are making meaningful strides across both our in-network and out-of-network offerings as we build the infrastructure, systems, and partnerships to make insurance a more seamless part of the customer experience. We saw over 20% growth year-over-year in our in-network business, with insurance penetration reaching approximately 8%, up from 7% a year ago. We're also very encouraged by the adoption of our out-of-network submission tool, whose penetration has now surpassed our in-network business.

Dave Gilboa

By enabling customers to submit claims seamlessly at the point of sale, we're making the reimbursement process significantly easier while also driving higher average order values. While we're still in the early innings, we're strengthening relationships with existing insurance partners, expanding access for more customers, and believe there's a significant opportunity to increase insurance penetration over time. As we look ahead, we expect higher active customer growth by the end of the year. We're already seeing improving in-period customer growth trends, and we expect those to be reflected in our reported Q4 active customer growth. The Home Try-On headwind to customer growth will continue to diminish through the balance of 2026, while our increased marketing investment, continued momentum in eye exams and insurance, and the launch of Intelligent Eyewear are all expected to support customer growth.

Dave Gilboa

Our contacts business will remain a smaller source of new customers as we continue to prioritize glasses, exams, and holistic vision care customers. Now, I'll hand it over to Adrian to cover our financial results and guidance.

Adrian Mitchell

Thanks, Dave. Good morning, everyone. Today, I'll review our second quarter results in more detail and our guidance for the third quarter as we reaffirm our full-year guidance for 2026. Before I review the financials, I'd like to briefly comment on the investments we're making this year and how we're approaching the use of tariff refunds. We entered 2026 knowing this would be one of the most important years in Warby Parker's history. Our number 1 priority this year is the successful introduction of Intelligent Eyewear, defined by delivering the most compelling product and shopping experience in the market while continuing to execute against our core business priorities.

Adrian Mitchell

As we enter the final stretch ahead of launch, we identified additional opportunities to invest in our technology infrastructure, optical labs, retail operations, and supply chain that we believe are critical to integrating Intelligent Eyewear capabilities into the core Warby Parker business. This enables us to deliver an exceptional customer experience from day 1. A large portion of these investments include one-time foundational investments to support the launch and that balance our recurring expenses that will become part of operating the integrated business over the longer term. Our original full-year and Q2 guidance did not contemplate any tariff refunds. The $14.4 million tariff refund benefit we're recognizing this year provides us an additional source of funding. We're using that benefit to offset the additional operational investments we made in the second quarter and expect to make through the balance of the year.

Adrian Mitchell

It also provides us the flexibility and capacity to increase our investments in brand, media, and customer acquisition strategies in the second half as we build momentum heading into 2027. We're doing so while continuing to maintain a prudent outlook that excludes any revenue contribution from Intelligent Eyewear and any potential halo benefit on the core business. To provide some additional detail, included in the $14.4 million tariff refund is an $11.8 million benefit in Q2 for inventory sold through the second quarter and a $2.6 million reduction to inventory that will be recorded through cost of goods sold as inventory turns in the second half of the year. The additional investments in Q2 were approximately $6 million, which were offset by the tariff refund, and a significant portion of the remaining $8.4 million will be used to offset additional investments we plan to make in Q3.

Adrian Mitchell

At a later time, we'll provide more detail on the go-forward operating model and expected run rate expenses for 2027 relative to the revenue we expect to generate with Intelligent Eyewear based on the growth investments we make this year. With that context, let me turn to our second quarter results, which include the $11.8 million tariff benefit. Let's start with the second quarter revenue. Second quarter revenue was $235.5 million, up 9.8% to last year, and within our guidance range. Retail revenue increased 13.6% year-over-year, and e-commerce revenue was $58.7 million, down 0.3% year-over-year due to lapping a period that included Home Try-On. Excluding that impact, e-commerce glasses and contact sales order volume grew low double digits year-over-year.

Adrian Mitchell

On a full-year basis, we continue to expect e-commerce growth to be in the low single-digit range year-over-year as the headwind from Home Try-On diminishes in the second half and the underlying trends in the channel remain healthy. Turning to gross margin. In the second quarter, adjusted gross margin was $136.9 million, or 58.1% of revenue, 380 basis points above last year. The increase was primarily related to the tariff benefit, which drove 500 basis points of margin improvement relative to last year. These benefits were partially offset by modest deleverage in the fixed cost portion of gross margin. This included higher doctor headcounts as we hired ahead of plan to support further growth in eye exams, retail occupancy costs as we accelerated store openings ahead of launching Intelligent Eyewear, and costs associated with enhancing quality control processes that we implemented in our optical labs.

Adrian Mitchell

In total, our eye exam business grew over 30% year-over-year. These investments in our eye exam capabilities, retail locations, and optical labs support future growth as we prepare our store fleet for the rollout of Intelligent Eyewear. Now shifting to SG&A. As a reminder, adjusted SG&A excludes non-cash costs like stock-based compensation expenses, non-cash charitable donations, and non-recurring expenses. Second quarter adjusted SG&A expenses were $119.3 million, or 50.6% of revenue, 170 basis points higher than last year. This was primarily driven by increased retail compensation and higher technology investments related to integrating Intelligent Eyewear capabilities into our business. This was partially offset by customer experience efficiencies. Second quarter adjusted EBITDA was $32.9 million, which includes an $11.8 million tariff refund benefit for inventory sold through the second quarter.

Adrian Mitchell

As a percent of total revenue, adjusted EBITDA was 14%, or 230 basis points above last year, which for the quarter was net of investments. As we look to the balance of the year, let me provide some additional context around the key drivers of our second half outlook. Starting with gross margin. We expect expansion in the second half, supported by product mix, operational initiatives, and the launch of our first ever paid protection program. In addition, the remaining tariff benefit will be offset by continued investments in our business. Within marketing, we plan to meaningfully increase our total brand and media investments, which will be shared with our partners as we scale Intelligent Eyewear campaigns. As I mentioned earlier, we are planning for additional investments in the third quarter.

Adrian Mitchell

The majority of the remaining $8.4 million tariff benefit would fund those investments this quarter, which is reflected in our outlook. As we move into the fourth quarter, we expect to benefit from several initiatives to drive top and bottom line and a more favorable year-over-year comparison. Now shifting to capital allocation. We ended the second quarter in a strong cash position of $293 million. We generated approximately $7 million in free cash flow in Q2, which included $3.4 million of cash collected from tariffs and the associated interest. We continue to prioritize reinvestment in the business while maintaining optionality through our $100 million share repurchase authorization. Now, let's turn to our outlook for 2026. As we look to the balance of the year, we expect to build on the progress we've made across our strategic priorities.

Adrian Mitchell

We're seeing encouraging momentum in areas like e-commerce, eye exams, and insurance, and we plan to make meaningful marketing investments alongside our partners as we launch Intelligent Eyewear. We'll also introduce new products and services, including a paid protection program. Taken together, these initiatives support our confidence in the remainder of the year. Our outlook continues to exclude any revenue benefit as we launch Intelligent Eyewear. Our reaffirmed adjusted EBITDA guidance incorporates the benefits of tariff refunds recognized in the second quarter and our decision to invest all of those proceeds back into the business in the third quarter as reflected in our guidance. For the full-year 2026, we are reaffirming our prior guidance. This includes revenue of $959 million-$976 million, representing approximately 10%-12% year-over-year growth.

Adrian Mitchell

Adjusted EBITDA of $117 million-$119 million, which equates to an adjusted EBITDA margin of 12.2% across the range and 130 basis points of expansion year-over-year. Turning to the third quarter outlook, we are taking a prudent stance on growth in the third quarter. We continue to make investments that we expect will improve active customer growth over time while helping offset the traffic headwinds we're seeing in the category. As a result, we are guiding Q3 to revenue of $243 million-$246 million, or growth of approximately 10%-11% year-over-year. Adjusted EBITDA of $26 million-$28 million, and an approximately 11% adjusted EBITDA margin at the midpoint of our range. While the third quarter also represents our toughest revenue comparison of the year, we've already seen underlying trends improve on a two-year basis as the year has progressed, including in July.

Adrian Mitchell

We believe our outlook appropriately balances improvements across the business with the more challenging revenue comparison and the incremental investments we're making ahead of launch. We expect strong year-over-year growth in the fourth quarter, supported by improving e-commerce trends as the Home Try-On headwind diminishes, increased investments in our upcoming marketing campaigns, and a more favorable year-over-year comparison. With that, I'll now pass it back to Dave for closing comments.

Dave Gilboa

Thank you, Adrian. We're entering an exciting new chapter for Warby Parker. Over the past several years, we've built the capabilities, partnerships, and infrastructure to prepare for this launch while continuing to strengthen our core business. We look forward to sharing more with you in the coming weeks. With that, operator, please open the line for Q&A.

Operator

Thank you. We will now begin the question and answer session. To allow everyone an opportunity, please limit yourself to one question. To raise your hand, please press star followed by the number one on your telephone keypad. To withdraw your question, press star one again. We ask that you pick up your handset when asking a question to allow for optimum sound quality. If you are muted locally, please remember to unmute your device. Kindly stand by while we compile the Q&A roster. Your first question comes on the line of Brooke Roach with Goldman Sachs. Your line is open. Please go ahead.

Brooke Roach

Good morning, thank you for taking our question. Neil, Dave, Adrian, I was hoping you could dive a little bit deeper into the trends that you're seeing in your stores business. I think everyone understands what's happening in e-commerce. The comments on traffic that you made in the prepared remarks are interesting, and I'm curious if you can dive a little bit deeper into what's driving traffic trends in your retail business relative to where it was before, the changes and the preparations that you're making as you set up for increased traffic into the back half of the year with the Intelligent Eyewear launch, and how you're thinking about your store's business contribution, both for the rest of this year and on a multi-year basis. Thank you.

Neil Blumenthal

Thanks, Brooke. This is Neil. What we are seeing across the category in the industry, especially as we speak to some of our peers, is continued sort of softness, whether that is in traffic or in units. Most of the category over the last year or so has been growing through price. We are seeing in our stores strong conversion. We're seeing our highest average order values that we've ever seen. We continue to see strong units per transaction and some of our highest customer satisfaction ratings. Once customers cross that threshold and enter a Warby Parker, we're delivering incredible customer service and providing the products that people want. We continue to be focused on driving that incremental traffic, and you'll see us continue to make bigger and bigger marketing investments.

Neil Blumenthal

From a P&L perspective, you'll see that be consistent in that low double-digit range as a percent of revenue. As we prepare to launch AI glasses, right, some marketing costs will be shared with our partners. You're going to see campaigns around promoting eye exams. We've run some pilots over the last quarter or two that have yielded promising results, and we'll be focused on not only raising awareness about the Warby Parker brand, but that we offer holistic vision care and provide eye exams. You'll also see us continue to build on our insurance business, in expanding the number of in-network lives that we serve, as well as continuing to enable our customers to use their out-of-network benefits, there's a big awareness component there as well.

Adrian Mitchell

Hi, Brooke. Good morning. Just to add a little bit of commentary in addition to building on Neil's comments. The most important takeaway for us in the second quarter is that we actually gained market share. When you think about the product innovation, the newness, and our expansion of stores, we continue to see that the investments that we're making are actually paying off. What we did acknowledge as Neil spoke to was some of the headwinds in the industry around traffic is something that we're also grappling with. Experimenting with new customer acquisition tactics, including extending our exam campaign, using some new tactics with paid media, redoing some optimization with direct mail. In addition to increasing our number of lives, as Neil spoke to, we are now at about 35 million lives in network insurance.

Adrian Mitchell

When we spoke last quarter, that was about 32 million, about a 10% increase. We're doing a number of things, and what's encouraging, given some of these experiments, is what we've seen in period now is an elevation or an increase or a rebound in active customer growth this period. As we think about on a trailing 12 month basis, we will continue to see a dip in the third quarter and a strong rebound in the fourth quarter. Something we're very clear-eyed about and something that we're actually addressing.

Brooke Roach

Great. Then just one quick follow-up for Adrian. Can you outline how you're thinking about the fixed versus variable cost structure within your SG&A as you look to potentially significantly increase the number of units that are moving through your ecosystem in the back half of this year and scaling into 2027 and 2028?

Adrian Mitchell

Absolutely. As you think about this year, we do acknowledge that there's an inherent degree of messiness as we're launching this new Intelligent Eyewear product at scale. As we think about those choices, we've made deliberate choices to spend in areas where it makes sense, because it's really important for us to prepare our teams and our business to scale Intelligent Eyewear. For example, we do recognize as we look at 2027 and 2028 and beyond, that the same stores, the same digital platform, will be actually selling this additional category at a higher price point than what we're actually experiencing today. We do believe that's accretive. As you think about this year, it's a little bit messy. Let me give you a tangible example within this ambitious agenda that we're actually pursuing.

Adrian Mitchell

The reality is integrating Intelligent Eyewear into our business really touches almost every process and every system across the company. Some of them are absolutely things we have to do in order to integrate Intelligent Eyewear, and there's some opportunistic things that we've actually pursued as we actually went through the quarter. For example, our current product today does not have serial numbers. Every Intelligent Eyewear product will have a serial number. You can think about the implications in our retail POS system, our inventory tracking system, our order management system, our exchange processes. Those are things that we're investing in that makes this year a little bit muddy. We've also made the choice to invest portions of the tariff refund in things that we view as opportunistic.

Adrian Mitchell

As we went into this year, we did not plan and reflect in our guidance anything around paid warranties. We have to build that system that touches our retail POS, our website, our app system. The reality is, that's a high-return opportunity for us and something that we decided to pursue and approved to pursue in the quarter. We're just really thinking through those one-time investments. A large portion of the investments this year are one-time to integrate Intelligent Eyewear into our business. As we get later into the year, we'll be able to provide much more clarity around the run rate of our business in terms of expenses, also inclusive of Intelligent Eyewear volume as well.

Brooke Roach

Thanks so much. I'll pass it on.

Operator

Your next question comes from the line of Oliver Chen with TD Cowen. Your line is open. Please go ahead.

Oliver Chen

Hi, Neil, Dave, and Adrian. Regarding your comments on active customer growth, what are you seeing improving in period that gives you conviction on improvement, and why was it different from what you expected? What do you think are some of the variables contributing to that, in addition to sunsetting the Home Try-On program? Second question on the exciting AI glasses ahead, how are you approaching inventory management in terms of, you'll have a lot of demand, so how are you thinking about how to feed into that and planning accordingly, yet ideally not having too much inventory? Second, the framework for pricing and margins, because the consumer electronics sector can generally have a lower margin. Would love your thoughts. Thank you.

Dave Gilboa

Thanks, Oliver. I can start with the active customer growth question, where we are continuing to see positive signals across the business as we mentioned within e-com, which, as you know, has been a drag on overall growth over the last few years as our Home Try-On program, as we've worked to make that a smaller part of our business and then sunset it at the end of last year. As we look at the remaining parts of e-com, direct purchases of glasses, and our contacts business, we continue to see strong positive growth there and expect that to continue and kind of outshine the Home Try-On headwind, which will continue to diminish and be fully diminished by the end of the year.

Dave Gilboa

We're also seeing strong positivity in our exam business, and we're leaning into that and really running our biggest marketing and promotion campaign around exams in the history of the business, and that's paying dividends and driving high-value customers that are converting and purchasing products in addition to those exams. We also continue to see strong growth in our insurance business, both in-network, where we're adding lives and seeing increased utilization. Again, those tend to be our highest value customers, and spend more and come back more frequently. We're also seeing positive results in customers using their out-of-network benefits, and this year we've implemented a number of tools to make that process easier and the reimbursement automatic for those out-of-network customers. There are lots of positive signals that we're seeing and leaning into.

Dave Gilboa

As we noted, there continue to be headwinds across the category in terms of traffic in units outside of Intelligent Eyewear, which is sort of the one bright spot that we're hearing from peers. We're very excited to introduce our own product there later this fall and expect that to generate lots of excitement and lots of traffic and footsteps into our stores.

Neil Blumenthal

Oliver, this is Neil. Chime in on some of the inventory management and margin questions that you had regarding Intelligent Eyewear. You'll see us offer demos across our entire fleet of 350+ stores, similar to how we offer our current eyewear, right? In that, the majority of customers come in, they try on our glasses, and then they place an order, and then we customize them. We make them individually for them out of our optical labs and ship them direct to our customers. Relative to non-optical categories, we carry very little inventory in our stores, with the exception of sun. We certainly will be offering a takeaway for our Intelligent Eyewear, and we think that that will be a higher percentage than our existing business and are prepared for that.

Neil Blumenthal

From a product margin perspective, on a percentage basis, Intelligent Eyewear will be slightly lower than our existing product, as we know, as you mentioned, given the higher costs of consumer electronics. On an absolute dollar basis, it'll be the same or higher. You'll see that flow through. You'll see it in our gross margin line, because a lot of those fixed costs that we have in COGS, like our retail occupancy, our doctor salaries. Those will remain constant. We'll then have flow through throughout the entire P&L.

Adrian Mitchell

Good morning, Oliver. Just to add a little bit more color on the operation. The key thing that we're looking at here, as Neil and Dave pointed out, is that this is a higher unit cost item, and it's also a consumer electronic item. As it relates to managing our inventory, pre-orders this fall is going to be a key indicator for us of signaling demand and the trajectory of that demand. We have plans in place to really look at those numbers and really begin to make sure that we have the right flow of inventory coming in, or inventory receipts coming in, to be able to meet that demand. The last thing I would say is from an investment standpoint, there are a number of things that we're navigating. For example, with this being an electronic item, we're making retrofit changes in our labs.

Adrian Mitchell

For example, our workstations are basically being designed to eliminate electrostatic discharges, which can damage the product. We're also expanding out space to be able to actually manage this, but as important, we're actually improving our inspection processes. We're strengthening our loss prevention processes. All of these are the implication of having a higher unit product that's really cutting edge if you think about the introduction of Intelligent Eyewear. Just some additional color on how we're managing the inventory side as well, both from a demand standpoint and also a cost standpoint.

Oliver Chen

Thanks a lot. Best regards.

Operator

Your next question comes from the line of Dana Telsey with Telsey Advisory Group. Your line is open. Please go ahead.

Dana Telsey

Hi, good morning, everyone. As you think about your stores, any update on the shop and shops and Target, how many will be done there, and what you're learning from that? Will you have the AI glasses in those shop and shops? With the launch of the AI glasses, how do you think of the fit up of the store? Does it take away from any other glasses? Is it a new fixture that you put in? Does this adjust any of your thoughts about the number of new store openings going forward annually? Just lastly, on the insurance portion, how is that going? What are the next steps that we should look at to show progress there? Thank you.

Neil Blumenthal

Thanks so much for your questions. We'll start with your question about our Target rollout. We're rolling out five new stores this fall. Unlike the prior five, where we experimented with locations sort of in the middle of the store on the pad or on the perimeter, these will provide some additional external signage or in new markets. Yes, they all will have our Intelligent Eyewear available for sale and to demo. This is a continued opportunity for learning and part of our core value around learn, grow, repeat. Everything that we do tends to be very deliberate. We build a strong foundation for then, for further growth.

Dave Gilboa

On the insurance side, we're pleased with the progress that we're making. Some of the markers that you should look for are the number of lives that are in-network, which we added millions of lives between last quarter and this one. We've already added more lives in this current quarter and are continuing to deepen our relationships with carriers. We're seeing strong utilization both of in-network and out-of-network benefits. As a reminder, across the category, 2/3 of transactions use in-network benefits. For us, that's less than 10%. There's a massive opportunity for us that we're spending a lot of time focused on and believe that there's a lot more potential ahead.

Adrian Mitchell

Dana, I think you had one additional question around store openings. The last two years, we've opened approximately 50 stores per year. In terms of your future modeling, I think it's fair to assume that level of openings going forward.

Dana Telsey

Thank you.

Operator

Your next question comes from the line of Mark Carden with UBS. Your line is open. Please go ahead.

Mark Carden

Good morning. Thanks so much for taking the question. Wanted to ask on your updated guidance, what your underlying assumptions are for fuel costs for the back half of the year. Does it build in any underlying improvement on that front? How much of an impact could we see on cost structure there? Then on the tariff refunds, do you believe this is likely to be a final number, or could there be additional indirect benefits rolling in? Thank you.

Adrian Mitchell

Good morning, Mark. It's great to be with you. On the fuel piece, we expect there's going to be continued volatility. I think the thing that we're most excited about is one of the operational improvements that we've done is actually working with some new shipping carriers, which will actually be a benefit to us in terms of margin, given some of the rates and the scaling that we've been doing in the month of July. As we think about the tariff benefits, the full benefit this year is the $14.4 million. $6 million we invested in Q2. We expect to invest approximately $8.4 million in Q3, and maybe there's a little bit that spills into the back portion of the year. The thing that I'd be thinking about as we think about the overall EBITDA benefits is on one dimension, we have the tariff refunds offsetting the incremental investments.

Adrian Mitchell

We do have other operational initiatives that will contribute through the end of the year. We also talked about this new paid protection program, which will benefit both revenue and a high margin rate flowing through to EBITDA as well, in addition to significant investments in marketing. From a P&L standpoint, you'll continue to see low teens there while we're actually having support from our partners in driving traffic, driving productivity. As you look at the full sauce, that really reflects how we're thinking about our EBITDA guide. The $14.4 million is what we have projected for the rest of the year, and I think that's going to be it in totality.

Mark Carden

Thanks so much. Good luck, guys.

Operator

Your next question comes from the line of Mark Altschwager with Baird. Your line is open. Please go ahead.

Mark Altschwager

Good morning. Thank you for taking my questions. Wanted to follow up on the outlook. Just first, for Q3, anything you're willing to share on quarter to date trends relative to your guide and how you're thinking about the top-line trajectory as you lap some of the softer trends from September and October last year? I think things stepped down a bit at that time. More broadly on the year, Q2 revenue was towards the low end of your guide. If I back out the net tariff benefit, I think EBITDA was at the lower end as well. You guide in Q3 below the fiscal year trajectory, I think because of some of those investments, yet you are reaffirming the full-year. I was hoping you'd just talk about your level of confidence in that range.

Mark Altschwager

I know there's no Intelligent Eyewear revenue in the numbers, but curious what you're baking in terms of a traffic halo on the core business that is supporting the expected step-up in revenue in the fourth quarter.

Adrian Mitchell

Thank you for the question, Mark. All really good questions. Let me talk about the pattern of what we saw in Q2, then we'll talk about the back half in terms of top line and reiterate a little bit of what we talked about a few moments ago on bottom line. In terms of your question around confidence, our confidence is high. Let me walk through some of the things that we saw that actually indicate that. When you think about the second quarter, what we'd spoken about in May is that the second quarter was off to a solid start coming out of April. That was something that we continued to see throughout the quarter, particularly on a two-year stack basis, which has continued to expand as we progress through the year, and that has also continued into July.

Adrian Mitchell

What we're seeing as major drivers of that is the increase in our average order value, the increase in conversion, again, these are in both channels. The increase in insurance, as Dave pointed out, we went from 32 million-35 million lives in-network, and our penetration of out-of-network within months is now exceeding the in-network penetration number. Exams, which is a key part of the customer journey, up 30% year-over-year. We feel really good about that. What we did see at the end of June, the last two weeks of June, was unexpected softness that brought us from the high end of our revenue range to the low end of our revenue range. The good news to your question is that we have seen a rebound on a two-year basis as we actually came out of the month of July.

Adrian Mitchell

That's very encouraging to us. Let's talk about the back half of the year. To your point, we are excluding any revenue benefit from Intelligent Eyewear and the Halo, as we talked about in our opening remarks. We do continue to see in this quarter momentum in e-commerce, momentum in eye exams, momentum in insurance, again, both in-network and out-of-network. The Home Try-On sunsetting that we did last year continues to diminish. Just to put it in perspective, in Q2, the headwind from Home Try-On was about 2.8 percentage points of growth. We expect in the third quarter it's probably going to be more about 1.7 percentage points of growth, and in the fourth quarter, about a half a point. You can see that diminishing over time.

Adrian Mitchell

Paid warranties will be a revenue recognition for us, that's going to kick off at the beginning of the next month. As Neil spoke to, meaningful investments in active customer growth to address some of the traffic headwinds that we're seeing in the category. When you begin to dimensionalize that, you think about Q3 last year grew 15% year-over-year, we're paying close attention to the two-year trends. In the fourth quarter of last year, we were at 11% growth year-over-year. You can imagine Q3 has pretty tough compares, but it eases as we get into Q4. A lot of that benefit will show up in Q4, which is why we spoke in our opening remarks to the back half of the year.

Adrian Mitchell

On the EBITDA, just to recap very quickly, operational efficiencies, product nets, paid protection program contributing to revenue growth, investments in marketing, and with regards to the investments in the business and integrating Intelligent Eyewear, that's fully funded by the tariff benefits.

Mark Altschwager

Excellent detail. Thank you. A follow-up, if I may. On the out-of-network submission tool, could you talk a little bit more about that? How much incremental utilization do you think that's driving? I think you mentioned in the prepared remarks that the out-of-network mix has now outpaced in-network. Just maybe you can give us a little bit more context on how that's trended and the lift you're seeing, and any AOV lift you're seeing as a result of this tool in the last few months. Thanks again.

Dave Gilboa

Yeah. We're pleased with the early data that we're seeing, and the feedback that we're getting from customers. This is a tool that we rolled out last quarter across our stores, and most customers aren't aware that we offer it until they're already in our store. We think that there's a lot of opportunity to do more promotion, just to make sure that consumers are aware how easy it is for them to get benefits from their vision insurance, regardless of carrier and regardless whether we're in or out of network. When someone's in our store, one of our team members can easily look up their exact benefit plan, know exactly what their reimbursement will be, and actually submit it on behalf of the customer. We take all the work out from on behalf of the customer, and so that's been very well received.

Dave Gilboa

What we are seeing is that customers that do go through that process tend to spend more and recognize that their dollars go further. It's still early days, and we think there's a lot more opportunity that we can leverage these new capabilities in actually driving additional awareness and traffic into the stores, but the early signals are positive.

Adrian Mitchell

Mark, just one additional thing to add to Dave's comment. We're paying close attention to the penetration numbers of both in-network and out-of-network quite closely. As Dave shared, very pleased with the steep trajectory of out-of-network. The biggest benefit is the AOV. What we see in terms of the average order spend when a customer comes in and uses the out-of-network benefit is just shy of the AOV that you would see with an in-network. That behavior is actually quite attractive to us and something we're continuing to lean into as Dave described.

Mark Altschwager

Thank you.

Operator

We have time for one more question. Apologies to those whose questions we did not get to. Your next question comes from Peter McGoldrick with Stifel. Your line is open. Please go ahead.

Peter McGoldrick

Hey, guys. Thanks for taking my question. I wanted to ask about the makeup of the active customer base. How should we be thinking about the new customers to the franchise versus retention of existing customers? Within the existing customers, can you help us think about the characteristics of your stickier cohort, either by age, income, store type, or insurance usage? Just one aside on the AI glasses launch. You mentioned a pre-order program to help inform demand. Can you help us think when that'll show up and the speed of the supply chain to support the pathway from order to consumption?

Dave Gilboa

Sure. Can start with the makeup of the customer base and the dynamics that we're seeing. We continue to have very happy customers, once someone experiences Warby Parker, they tend to come back, and they tend to tell other people about it. Our NPS continues to be far above the rest of the category, the repeat purchasing behavior continues to be strong and consistent. What we have seen over the last few years is that the repurchase cycle has, in some cases, elongated, we tend to find that the retention that we're seeing is relatively consistent to what we've seen historically.

Dave Gilboa

Really the focus has been on attracting new customers, that's where we believe that there's more opportunity and are encouraged by what we're seeing around promotion of eye exams, insurance benefits, as we just spoke about. We're seeing high growth in those categories. Those tend to be higher value customers and stickier customers as well. Areas that we continue to lean into.

Neil Blumenthal

In a few weeks, we'll share more about our Intelligent Eyewear launch. We'll unveil the full collection, share more on pricing, technical specs, all the experiences that we've built alongside our partners. We'll also begin welcoming analysts and media and partners and others for early access, giving them an opportunity to experience the product firsthand. Later this fall, consumers will have the opportunity to demo these glasses across our entire fleet, and place pre-orders. That will help us better understand mix, either between our various silhouettes, but also between different lens types, whether it's take-away sun, or various photochromic lenses or prescription lenses. That will help us with some of our demand planning in our optical labs, for example. Deliveries are on track for the holiday season.

Adrian Mitchell

Just one final comment for you, Peter.

Peter McGoldrick

Go ahead.

Adrian Mitchell

Just one final comment for you. The reality is we're ready to launch this fall, your comment about supply chain, our timing this fall, excuse me, reflects our preparation in our labs and in our supply chain. We're ready.

Peter McGoldrick

Appreciate that. Thank you.

Operator

This concludes today's call. Thank you for attending. You may now disconnect.

As of 2026-08-22 • Updated weeklySource: Earnings sourceIngestion runbook