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XBP GlobalC
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2026-08-14
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Earnings documents stored for XBP.

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Investor releaseQuarter not tagged2026-08-14

XBP Global Holdings Inc (XBP) (Q2 2026) Earnings Call Highlights: Record Margins and AI-Driven ...

GuruFocus.com
This article first appeared on GuruFocus. Release Date: August 13, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Adjusted gross margin expanded for the fourth consecutive quarter to 24.9%, the highest level to date, reflecting successful AI-first automation and favorable revenue mix. Normalized EBITDA increased 8.4% year-over-year and 40.6% sequentially to $21.9 million, with margins expanding to 11.5%. Bookings momentum was strong, with total contract value up 51.6% year-over-year to $121.3 million and new ACV bookings up 57% to $36 million. Revenue per employee grew to approximately $89,000, up from $82,000 last quarter, and is projected to approach $100,000 by year-end, significantly exceeding the peer group average of $60,000. The company raised its annualized operational efficiency target to $65-$75 million, up from $55-$60 million, driven by additional non-payroll savings initiatives. Total revenue declined 14% year-over-year to $191.3 million, reflecting expected legacy contract exits and volume reductions from restructuring. The applied workflow automation segment saw revenue fall 16.7% year-over-year due to lower volumes and completion of one-time projects. The company projects an approximate 20% workforce reduction by the end of 2026, which may impact morale and operational capacity. Public sector contract timing remains volatile due to geopolitical uncertainty, creating unpredictability in revenue streams. The strategic alternatives process, including the engagement of a financial advisor, introduces uncertainty regarding the company's future direction and ownership. Warning! GuruFocus has detected 3 Warning Signs with XBP. Is XBP fairly valued? Test your thesis with our free DCF calculator. Q: What drove the significant improvement in profitability during Q2 2026, and what are the updated efficiency targets? A: CEO Andrej Yonovich reported that Q2 2026 marked a clear step-up in profitability, with normalized EBITDA reaching $21.9 million and adjusted gross margin hitting a record 24.9%. The company raised its targeted annualized operational efficiency range to $65 million to $75 million, up from $55 million to $60 million, driven by additional opportunities including non-payroll initiatives and third-party vendor savings. The expected 2026 in-year benefit is approximately $35 million. Q:…Read full document

This article first appeared on GuruFocus. Release Date: August 13, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Adjusted gross margin expanded for the fourth consecutive quarter to 24.9%, the highest level to date, reflecting successful AI-first automation and favorable revenue mix. Normalized EBITDA increased 8.4% year-over-year and 40.6% sequentially to $21.9 million, with margins expanding to 11.5%. Bookings momentum was strong, with total contract value up 51.6% year-over-year to $121.3 million and new ACV bookings up 57% to $36 million. Revenue per employee grew to approximately $89,000, up from $82,000 last quarter, and is projected to approach $100,000 by year-end, significantly exceeding the peer group average of $60,000. The company raised its annualized operational efficiency target to $65-$75 million, up from $55-$60 million, driven by additional non-payroll savings initiatives. Total revenue declined 14% year-over-year to $191.3 million, reflecting expected legacy contract exits and volume reductions from restructuring. The applied workflow automation segment saw revenue fall 16.7% year-over-year due to lower volumes and completion of one-time projects. The company projects an approximate 20% workforce reduction by the end of 2026, which may impact morale and operational capacity. Public sector contract timing remains volatile due to geopolitical uncertainty, creating unpredictability in revenue streams. The strategic alternatives process, including the engagement of a financial advisor, introduces uncertainty regarding the company's future direction and ownership. Warning! GuruFocus has detected 3 Warning Signs with XBP. Is XBP fairly valued? Test your thesis with our free DCF calculator. Q: What drove the significant improvement in profitability during Q2 2026, and what are the updated efficiency targets? A: CEO Andrej Yonovich reported that Q2 2026 marked a clear step-up in profitability, with normalized EBITDA reaching $21.9 million and adjusted gross margin hitting a record 24.9%. The company raised its targeted annualized operational efficiency range to $65 million to $75 million, up from $55 million to $60 million, driven by additional opportunities including non-payroll initiatives and third-party vendor savings. The expected 2026 in-year benefit is approximately $35 million. Q: How is the company's AI transformation impacting its operational model and labor productivity? A: CEO Andrej Yonovich explained that XBP is converting legacy workflow platforms into high-margin Agentic AI pipelines, combining deterministic rules engines with intelligent AI models. When the AI pipeline encounters exceptions, it routes transactions to subject matter experts who adjudicate and feed judgments back into the model for continuous retraining. This has driven revenue per employee to approximately $89,000, up from $82,000 last quarter, with a projection to approach $100,000 by year-end, significantly exceeding the peer group average of roughly $60,000. Q: What were the key booking and pipeline metrics for Q2 2026? A: The company closed $121.3 million in total contract value, representing a 51.6% increase year-over-year and up 12.2% sequentially. New ACV bookings reached $36 million, up 57% year-over-year and 32.1% sequentially. The total pipeline stands at $2.5 billion as of June 30, roughly flat versus Q1 and up 17.2% year-over-year. Q: Can you provide details on the revenue performance and segment breakdown for Q2 2026? A: CFO Dan Abramovich reported total revenue of $191.3 million, down 14% year-over-year on a pro forma basis, consistent with expected client exits and volume reductions from legacy contract restructuring. The applied workflow automation segment generated $166.8 million in revenue, down 16.7% year-over-year, with adjusted gross margin of 19.2%. The technology segment grew 9.8% year-over-year to $24.5 million, with adjusted gross margin expanding to 64.2%, up 690 basis points. Q: What is the company's outlook for revenue and EBITDA in the second half of 2026? A: CFO Dan Abramovich stated that the company expects an inflection in revenue in the second half of the year. Combined with continued gross margin expansion and SG&A savings, this positions XBP to further grow normalized EBITDA into the second half of 2026 and into 2027. Q: How is the company addressing the demand for AI solutions in healthcare and public sector markets? A: CEO Andrej Yonovich noted significant AI interest in healthcare and public sector practice groups, with clients actively seeking secure, on-premise hyper-automation with strict data sovereignty guardrails and human-in-the-loop oversight. However, the timing of overall public sector contracts remains volatile primarily due to geopolitical uncertainty. Q: Can you provide an example of how AI interest translates into enterprise deals? A: CEO Andrej Yonovich highlighted a recent win deploying agentic AI infrastructure to manage the maintenance lifecycle for a global airline fleet. Every maintenance item is vectorized and stored in a private vector database inside the client's private cloud, allowing seamless reproduction of records when aircraft go off lease or are sold. This model can be replicated across the airline industry. Q: What is the status of the strategic alternatives process announced last quarter? A: CEO Andrej Yonovich confirmed that the company has engaged a financial advisor for the strategic alternatives process and will provide updates as appropriate. Q: How is the company managing client concentration and diversification? A: CEO Andrej Yonovich emphasized that the top 10 clients represent only 34% of revenues, and the company is diversified across client verticals, which serves as a natural hedge. The average client tenure among the top 25 clients is around 15 years. Q: What is the expected workforce reduction and its impact on efficiency? A: CFO Dan Abramovich stated that the company continues to project an approximate 20% workforce reduction by the end of the year relative to year-end 2025. The updated efficiency target stands at $65 million to $75 million in annualized run rate efficiencies, with the increase versus last quarter primarily driven by non-payroll initiatives including third-party vendor savings. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-08-13

XBP Global Holdings, Inc. Reports Second Quarter 2026 Financial Results

GlobeNewswire
IRVING, Texas, Aug. 13, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, today announced its financial results for the quarter ended June 30, 2026. Second Quarter 2026 Highlights Revenue totaled $191.3 million, a decline of 14.0% year-over-year on a pro forma basis1 Gross margin of 21.5%, an 80 basis point increase year-over-year on a pro forma basis Record adjusted gross margin2 of 24.9%, a 290 basis point increase year-over-year on a pro forma basis1 Net loss of $16.7 million Normalized EBITDA2 of $21.9 million, representing an 8.4% increase year-over-year on a pro forma basis1 Closed $121.3 million of total TCV, representing a 51.6% increase year-over-year and 41.9% above the trailing four-quarter average1,3 Closed $36.0 million of new ACV, representing a 57.0% increase year-over-year and 39.3% above the trailing four-quarter average1,3 The Company now expects to achieve $65 to $75 million in annualized operational efficiencies resulting from Company-wide AI led automation efforts, an increase from the previous target of $55 to $60 million, with an expected 2026 in-year benefit of approximately $35 million. "Our second quarter results reflect a clear step-up in profitability, with Normalized EBITDA of $21.9 million and adjusted gross margin of 24.9%, our highest level to date," said Andrej Jonovic, Chief Executive Officer of XBP Global. “The improvement reflects both a favorable revenue mix in the quarter and the impact of our AI-first automation strategy. The latter is particularly important because automation-driven efficiencies compound over time, and the progress we have made allows us to raise our annualized efficiency target to $65 to $75 million, up from our prior target of $55 to $60 million, with approximately $35 million expected to be realized during calendar year 2026." "On the commercial side, we closed $121.3 million of total contract value in the quarter, split fairly evenly between new and renewal revenue. New bookings increased year-over-year and sequentially, and our late-stage pipeline continues to strengthen. Demand remains strongest where organizations require secure, on-premise automation solutions with strict data sovereignty and human oversig…Read full document

IRVING, Texas, Aug. 13, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, today announced its financial results for the quarter ended June 30, 2026. Second Quarter 2026 Highlights Revenue totaled $191.3 million, a decline of 14.0% year-over-year on a pro forma basis1 Gross margin of 21.5%, an 80 basis point increase year-over-year on a pro forma basis Record adjusted gross margin2 of 24.9%, a 290 basis point increase year-over-year on a pro forma basis1 Net loss of $16.7 million Normalized EBITDA2 of $21.9 million, representing an 8.4% increase year-over-year on a pro forma basis1 Closed $121.3 million of total TCV, representing a 51.6% increase year-over-year and 41.9% above the trailing four-quarter average1,3 Closed $36.0 million of new ACV, representing a 57.0% increase year-over-year and 39.3% above the trailing four-quarter average1,3 The Company now expects to achieve $65 to $75 million in annualized operational efficiencies resulting from Company-wide AI led automation efforts, an increase from the previous target of $55 to $60 million, with an expected 2026 in-year benefit of approximately $35 million. "Our second quarter results reflect a clear step-up in profitability, with Normalized EBITDA of $21.9 million and adjusted gross margin of 24.9%, our highest level to date," said Andrej Jonovic, Chief Executive Officer of XBP Global. “The improvement reflects both a favorable revenue mix in the quarter and the impact of our AI-first automation strategy. The latter is particularly important because automation-driven efficiencies compound over time, and the progress we have made allows us to raise our annualized efficiency target to $65 to $75 million, up from our prior target of $55 to $60 million, with approximately $35 million expected to be realized during calendar year 2026." "On the commercial side, we closed $121.3 million of total contract value in the quarter, split fairly evenly between new and renewal revenue. New bookings increased year-over-year and sequentially, and our late-stage pipeline continues to strengthen. Demand remains strongest where organizations require secure, on-premise automation solutions with strict data sovereignty and human oversight requirements, particularly in healthcare, though timing on public sector contracts remains volatile. Our priorities for the balance of the year remain unchanged: continue strengthening and converting the pipeline while advancing our AI-driven automation initiatives and structural margin improvement efforts. The Company has engaged a financial advisor in connection with the previously announced strategic alternatives." Below are the notes referenced above: Earnings Call and Supplemental Investor Presentation The Company will host a live conference call at 5:00 pm Eastern Time on August 13, 2026, accompanied by a live webcast. Hosting the call will be Andrej Jonovic, Chief Executive Officer and Dejan Avramovic, Chief Financial Officer. Participant Call-In Registration: Participants who wish to join the conference by telephone must register using the following dial-in registration link to receive the dial-in number and a personalized PIN code that will be required to access the call: https://register-conf.media-server.com/register/BI96e42402195a4ebaa3e543bd987a20f0. Participant Live Webcast Registration: To access the live webcast, please visit https://edge.media-server.com/mmc/p/qzjqc7fx or XBP Global’s Investor Relations website at https://investors.xbpglobal.com/. Rebroadcast: Following the live webcast, a replay will be available on XBP Global’s Investor Relations website. An investor presentation relating to our second quarter 2026 performance will be available at https://investors.xbpglobal.com.    About Pro Forma Financial InformationThis press release includes certain pro forma financial information, which is presented for informational purposes only and is not prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). Pro forma results are presented on an unaudited basis as if the acquisition of BPA had been consummated on January 1, 2025, regardless of the actual closing date. For financial reporting purposes, BPA is treated as the accounting acquirer, and results exclude XBP Europe until July 31, 2025. As a result, reported results for periods prior to July 31, 2025 are not comparable to previous annual earnings results presented by the Company. Pro forma financial information is intended to provide investors with a clearer understanding of the underlying performance and trends of the combined business by illustrating the impact of the acquisition on historical results. These results are designed to facilitate period-to-period comparisons and enhance transparency into ongoing operations. Pro forma information is based on certain assumptions and adjustments, including the elimination of intercompany transactions, acquisition-related costs, and the alignment of accounting policies, as described in the accompanying tables and footnotes. This information is unaudited and does not purport to represent what actual results would have been had the acquisition occurred at the dates indicated, nor does it project future results. Pro forma financial information should be read in conjunction with historical financial statements, related notes, and the pro forma adjustments and explanatory notes included in this release. About Non-GAAP Financial MeasuresThis press release also includes certain non-GAAP financial measures, including EBITDA, Normalized EBITDA, Pro Forma Normalized EBITDA, and Adjusted Gross Margin which are not prepared in accordance with GAAP. Management believes these non-GAAP measures are useful supplemental measures; however, investors are encouraged to review the Company’s GAAP results and not rely on any single financial measure. These measures provide investors with additional insight into financial performance, results of operations, and liquidity, and help facilitate comparisons of underlying business trends across periods. Management uses these measures to evaluate performance consistently by excluding the effects of capital structure (such as varying debt levels, interest expense, and transaction costs from acquisitions). We define EBITDA as net income (loss), plus taxes, interest expense, and depreciation and amortization. We define Normalized EBITDA as EBITDA plus non-recurring transaction costs, non-cash equity compensation, restructuring and related expenses, loss/(gain) on sale of assets, impairment of goodwill and other non-recurring items such as reorganization items. We define Pro Forma Normalized EBITDA as Normalized EBITDA plus management’s estimates of the impact of the accounting acquisition of XBP Europe and reorganization of BPA, had such transactions occurred at the beginning of the earliest period presented. We define Adjusted Gross Margin as GAAP gross profit, adjusted to exclude severance, restructuring and related expenses, and discontinued operations, expressed as a percentage of total revenue. Management believes that Adjusted Gross Margin provides useful supplemental information to investors regarding the underlying operational performance of our business, facilitates period-over-period comparisons of core operating efficiency, and aligns with the metrics management uses to evaluate performance and allocate resources. Non-GAAP financial measures should not be considered in isolation or as alternatives to liquidity or financial measures determined in accordance with GAAP. A limitation of these measures is that they exclude significant expenses and income required by GAAP to be recorded in the financial statements. In addition, the determination of which items to exclude or include requires the application of management judgement, and these measures may not be comparable to similarly titled measures reported by other companies. These measures are not required to be uniformly applied, are unaudited, and should not be considered in isolation or as substitutes for results prepared in accordance with GAAP, and their presentation may not be comparable to similar measures used by other companies. Net loss is the GAAP measure most directly comparable to the non-GAAP measures presented here. For a reconciliation of the comparable GAAP measures to these non-GAAP financial measures, see the schedules attached to this release. Forward-Looking Statements This press release contains “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These statements include financial forecasts, projections, and other statements about future operations, financial position, business strategy, market opportunities, and trends. Forward-looking statements can often be identified by terms such as “may,” “should,” “expect,” “intend,” “will,” “estimate,” “anticipate,” “believe,” “predict,” “plan,” “targets,” “projects,” “could,” “would,” “continue,” “forecast,” or similar expressions. All forward-looking statements are based on estimates, forecasts, and assumptions that are inherently uncertain and subject to risks and factors that could cause actual results to differ materially. These include, but are not limited to: (1) risks related to the acquisition and related restructuring, including the inability to realize anticipated benefits, disruptions to operations, and costs associated with the acquisition; (2) legal proceedings; (3) failure to maintain compliance with Nasdaq listing standards; (4) competition and market conditions; (5) economic, geopolitical, and regulatory changes; (6) challenges in retaining clients, employees, and suppliers; and (7) other risks detailed in the Company’s filings with the SEC, including the “Risk Factors” section of its Annual Report on Form 10-K for 2025. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date made. XBP Global undertakes no obligation to update these statements, except as required by law. There is no assurance that XBP Global or its subsidiaries will achieve the results projected in these statements. About XBP Global XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 9,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation. Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value. For more news, commentary, and industry perspectives, visit: https://www.xbpglobal.com/ And please follow us on social: X: https://X.com/XBPglobal LinkedIn: https://www.linkedin.com/company/xbpglobal/ The information posted on XBP Global’s website and/or via its social media accounts may be deemed material to investors. Accordingly, investors, media and others interested in XBP Global should monitor XBP Global’s website and its social media accounts in addition to XBP Global’s press releases, SEC filings and public conference calls and webcasts. Source: XBP Global Holdings, Inc. CONTACT: Investor Relations: [email protected] | Media Queries: [email protected]

TranscriptFY2026 Q22026-08-13

FY2026 Q2 earnings call transcript

Earnings source - 17 paragraphs
Operator

Good day, and thank you for standing by. Welcome to the XBP Global second quarter 2026 financial results. At this time, all participants are in listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one one on your telephone. You will then hear automated messaging letting you know your hand is raised. To withdraw your question, please press star one one again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, David Shamus, Head of Investor Relations.

David Shamus

Thank you, and good afternoon, everyone. Welcome to XBP Global's second quarter 2026 earnings call. Joining me are Chief Executive Officer, Andrej Jonovic, and Chief Financial Officer, Dejan Avramovic. Before we begin, please note that today's remarks may contain forward-looking statements, including statements regarding our future performance, outlook, and strategy. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially from those described. For a detailed discussion of these risks and uncertainties, please refer to our filings with the Securities and Exchange Commission, including our most recent annual report on Form 10-K and our proxy statement and other filings with the SEC, copies of which are available on our investor relations website at investors.xbglobal.com. During this call, we will also reference certain pro forma and non-GAAP financial measures.

David Shamus

Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are included in our earnings release and the appendix to our investor presentation, which are available on our investor relations website. With that, I'll turn the call over to Andrej.

Andrej Jonovic

Good afternoon, everyone, and thank you for joining us today. When we spoke last quarter, I highlighted our deliberate evolution, converting our legacy workflow platforms into high-margin agentic AI pipelines, executing our self-disruption, and making targeted go-to-market investments. Today, I'm pleased to report that our second quarter performance represents a clear step up in profitability and operational momentum with normalized EBITDA of $21.9 million and adjusted gross margin of 24.9%, our highest level to date. Our profitability trajectory and our pipeline quality give us reason for optimism. At XBP, we orchestrate essential mission-critical workflows in heavily regulated end markets such as healthcare, public sector, and BFSI, where processing precision, regulatory compliance, and auditability are non-negotiable. Our client base is rapidly moving past simple AI experimentation and aggressive ROI promises that clients naturally discount. Clients want production-grade partners who deliver real-world execution.

Andrej Jonovic

Rather than falling into the common software trap or abandoning our operational DNA, we anchor our strategy in deep domain expertise. We leverage adaptive process orchestration in combining deterministic rules engines with intelligent AI models to guarantee precision and compliance in high-consequence environments. When our AI pipeline encounters a complex exception, it doesn't fail. It routes the transaction to our subject matter experts. In mature deployments, this is approximately 50% of edge cases, which our specialists adjudicate, resolve, and feed that judgment back into the model to continuously retrain it. We aren't replacing our people. We are elevating them into high-value adjudicators. By converting manual volume-heavy workflows into high-margin intelligent AI pipelines under this model, we are building a more durable, repeatable, and profitable growth engine. Underpinning this operational shift is our ability to capture breakthroughs in the broader AI ecosystem. The era of open weight models is upon us.

Andrej Jonovic

With multiple enterprise-grade open weight models launching recently, our expedited training protocols allow us to rapidly integrate these models into our deployed agentic pipelines. This delivers significantly higher value to our clients while guaranteeing that data remains strictly within the enterprise boundary in compliance with advanced directives like the EU AI Act. Now, let's turn to slide four of our investor deck, where you can see how this operational transformation is translating into tangible financial results. We're raising our targeted annualized operational efficiency range to $65 million-$75 million, up from $55 million-$60 million, as a result of identifying additional opportunities for efficiencies throughout the organization. We have an expected 2026 in-year benefit of approximately $35 million. This transformation is correlated with our financial results this quarter. Adjusted gross margin expanded for the fourth consecutive quarter to 24.9%, marking our highest level to date.

Andrej Jonovic

Normalized EBITDA stepped up to $21.9 million, and consequently, the normalized EBITDA margin increased to 11.5%. The improvement reflects both a favorable revenue mix in the quarter and our AI-first automation efforts delivering structural margin expansion. The second part is what should compound over time. Skipping ahead to slide seven, I'd like to acknowledge that revenue remains down year-over-year and sequentially, and that is expected. It reflects the legacy contract exits and volume reductions largely tied to last year's restructuring. Our forward-looking metrics are improving across multiple parameters, especially sales. During the second quarter, we achieved a meaningful growth in bookings and pipeline quality. We closed $121.3 million in total contract value, representing a 51.6% increase year-over-year and up 12.2% sequentially. Our new ACV bookings reached $36 million, up 57% year-over-year and 32.1% sequentially.

Andrej Jonovic

Our total pipeline stands at $2.5 billion as of June 30th, roughly flat with Q1 and a 17.2% increase year-over-year. With respect to our pipeline, we're seeing significant AI interest in the healthcare and public sector practice groups, which centers around our healthcare payer and provider solutions. Demand from healthcare and public sector healthcare has been strengthening as clients are actively seeking secure, on-premise hyperautomation with strict data sovereignty guardrails and human-in-the-loop oversight. Despite strengthening public sector healthcare demand, the timing of overall public sector contracts is volatile, primarily as a result of geopolitical uncertainty. To highlight how AI interest translates to enterprise deals, we recently won a deal that will deploy agentic AI infrastructure to manage the maintenance life cycle for a global airline fleet. Every maintenance item will be vectorized and stored in a private vector database inside the client's private cloud.

Andrej Jonovic

Our agentic solution will manage data access, allowing seamless reproduction of records when aircraft go off lease or are sold. This is an example of turning data into a private secure cloud with strict enterprise controls, which can be replicated across the airline industry. In short, we feel that our current trajectory strategy is working. We are building a high-quality, repeatable growth engine and applying automation into the way we operate, which should positively reflect in our results in the coming quarters. With that, I will now turn the call over to Dejan Avramovic, our CFO.

Dejan Avramovic

Thank you, Andrej, and good afternoon, everyone. As in previous quarters, my comments will primarily focus on pro forma results to evaluate our operational performance on a comparable apples-to-apples basis. Starting on slide nine, total revenue for the quarter was $191.3 million, down 14% year-over-year on a pro forma basis. This decline remains consistent with expected client exits and volume reductions associated with legacy contract restructuring. On a consolidated basis, our reported gross margin was 21.5%, which was up 80 basis points from a year ago. We introduced a new metric this quarter, adjusted gross margin, which normalizes for one-time charges such as severance and non-recurring restructuring related costs, which can materially impact our cost of revenue. We believe that using adjusted gross margin provides a clean apples-to-apples comparison of our profitability across the reported periods.

Dejan Avramovic

In Q2, our adjusted gross margin expanded to 24.9%, up 290 basis points from a year ago and 140 basis points from the first quarter, reflecting our highest gross margin to date. Normalized EBITDA reached $21.9 million, reflecting an 8.4% increase year-over-year and 40.6% increase sequentially, with normalized EBITDA margins expanding to 11.5%. Turning to our segment breakdown on slide 10. In the applied workflow automation segment, revenue was $166.8 million, down 16.7% year-over-year, driven by lower volumes and completion of certain one-time projects along with expected exits. Adjusted gross margin for this segment reached 19.2%, up 120 basis points year-over-year. Our technology segment revenue was $24.5 million, an increase of 9.8% year-over-year, driven primarily by higher one-time projects in the quarter. Our adjusted gross margin expanded to 64.2%, growth of 690 basis points year-over-year. Turning to the next slide, where we illustrate our recent quarterly performance.

Dejan Avramovic

Our margins have increased for four consecutive quarters, and this is driven by our shift to higher margin, higher automation business, combined with expanded utilization of automation tools along with some favorable mix in the quarter. Our normalized EBITDA growth this quarter is a validation of this shift, showing a material step-up from Q1, both in terms of dollar amount and as a percent of revenue. We expect an inflection in our revenue in the second half of the year. Combined with continued expansion of our gross margins, along with SG&A savings, this positions us to further grow normalized EBITDA into the second half of 2026 and into 2027. Moving to slide 12.

Dejan Avramovic

We continue to project an approximate 20% workforce reduction by the end of the year relative to the year-end 2025, and our updated efficiency target currently stands at $65 million to $75 million in annualized run rate efficiencies. The increase versus last quarter was primarily driven by non-payroll initiatives, including third-party vendor savings. I will now hand the call back to Andrej for closing remarks.

Andrej Jonovic

Thanks, Dejan. Turning to slide 13, I want to emphasize the long-term impact of our AI operating model on labor productivity. As I talked about it last quarter, legacy business process services operated under a headcount-dependent framework. Today, XBP Global is leading the peer group in labor efficiency. Driven by our AI-first transformation, our revenue per employee grew to approximately $89,000, up from $82,000 last quarter. We continue to project that our revenue per employee will approach $100,000 by year-end, which meaningfully exceeds our peer group average of roughly $60,000 per employee, proving that our transition to high margin automated execution is taking firm hold. On slide 14, one thing I really want to emphasize is our low client concentration. Our top 10 clients represent only 34% of our revenues.

Andrej Jonovic

Additionally, we're diversified across client verticals, which is a natural hedge for us, and our average client tenure among the top 25 clients is around 15 years. Skipping ahead to slides 15 and 16, as I mentioned earlier, we've seen positive momentum in our bookings and the overall pipeline health. Our new and total bookings continue to tick higher, and the breadth of our opportunities remains diversified across industries. In closing, our profitability trajectory has inflected positively, driven by expanded use of AI and automation tools, which have led to our highest adjusted gross margins to date. Our commercial momentum is solidifying, backed by a stable $2.5 billion pipeline and strengthening in the late-stage pipeline. Our focus remains firmly on value over volume, building upon relationships with our clients to deliver the outcomes they need while ensuring we deliver the expected margin profile to our shareholders.

Andrej Jonovic

Finally, with respect to our strategic alternatives process, which we announced last quarter, we have engaged a financial advisor. We will provide updates on this as appropriate. I'd like to thank our dedicated team for their continued efforts. With that, I'll turn it over to the operator to open up Q&A. Operator?

Operator

Thank you. At this time, we'll conduct a question and answer session. As a reminder, to ask a question, you will need to press star one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. Please stand by while we compile the queuing roster. I'm showing no questions at this time. Thank you for your participation in today's conference. This concludes the program. You may disconnect.

Investor releaseQuarter not tagged2026-08-12

Earnings To Watch: XBP Global Holdings Inc (XBP) Reports Q2 2026 Result

GuruFocus.com

This article first appeared on GuruFocus. XBP Global Holdings Inc (NASDAQ:XBP) is set to release its Q2 2026 earnings on Aug 13, 2026. The consensus estimate for Q2 2026 revenue is 197.70 million, and the earnings are expected to come in at -1.04 per share. The full year 2026's revenue is expected to be $810.60 million and the earnings are expected to be $-4.51 per share. More detailed estimate data can be found on the Forecast page Warning! GuruFocus has detected 3 Warning Signs with XBP. Is XBP fairly valued? Test your thesis with our free DCF calculator. Revenue estimates for XBP Global Holdings Inc (NASDAQ:XBP) have increased from $803.50 million to $810.60 million for the full year 2026 and increased from $849.70 million to $898.60 million for 2027 over the past 90 days. Earnings estimates for XBP Global Holdings Inc (NASDAQ:XBP) have declined from $0.42 per share to $-4.51 per share for the full year 2026 and declined from $2.17 per share to $-1.51 per share for 2027 over the past 90 days. In the previous quarter of 2026-03-31, XBP Global Holdings Inc's (NASDAQ:XBP) actual revenue was $197.09 million, which missed analysts' revenue expectations of $199.10 million by -1.01%. XBP Global Holdings Inc's (NASDAQ:XBP) actual earnings were $-2.28 per share, which missed analysts' earnings expectations of $-0.18 per share by -1166.67%. After releasing the results, XBP Global Holdings Inc (NASDAQ:XBP) was down by -9.4% in one day. Based on the one-year price targets offered by 1 analysts, the average target price for XBP Global Holdings Inc (NASDAQ:XBP) is $5.00 with a high estimate of $5.00 and a low estimate of $5.00. The average target implies an upside of 71.53% from the current price of $2.92. Based on the consensus recommendation from 1 brokerage firms, XBP Global Holdings Inc's (NASDAQ:XBP) average brokerage recommendation is currently 2.0, indicating an "Outperform" status. The rating scale ranges from 1 to 5, where 1 signifies Strong Buy, and 5 denotes Sell.

Investor releaseQuarter not tagged2026-07-30

XBP Global Schedules Conference Call for Second Quarter 2026 Financial Results

GlobeNewswire
IRVING, Texas, July 30, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, announced today that it will host a live conference call with the financial community on August 13, 2026 at 5:00 pm Eastern Time to discuss its second quarter 2026 financial results, accompanied by a live webcast. The press release announcing second quarter 2026 results will be issued after market close on August 13, 2026. Participant Call-In Registration: Participants who wish to join the conference by telephone must register using the following dial-in registration link to receive the dial-in number and a personalized PIN code that will be required to access the call: https://register-conf.media-server.com/register/BI96e42402195a4ebaa3e543bd987a20f0. Participant Live Webcast Registration: To access the live webcast, please visit https://edge.media-server.com/mmc/p/qzjqc7fx or XBP Global’s Investor Relations website at https://investors.xbpglobal.com/. Rebroadcast: Following the live webcast, a replay will be available on the XBP Global Investor Relations website. To automatically receive XBP Global financial news by e-mail, please visit the XBP Global Investor Relations website, https://investors.xbpglobal.com/, and subscribe to E-mail Alerts. About XBP Global XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 10,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation. Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value. For more news, commentary, and industry perspectives, visit: https://www.xbpglobal.com/ And please follow us on social: X: https://X.com/XBPglobal LinkedIn: https://www.linkedin.com/company/xbpglobal/ The information posted on XBP Global’s website…Read full document

IRVING, Texas, July 30, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, announced today that it will host a live conference call with the financial community on August 13, 2026 at 5:00 pm Eastern Time to discuss its second quarter 2026 financial results, accompanied by a live webcast. The press release announcing second quarter 2026 results will be issued after market close on August 13, 2026. Participant Call-In Registration: Participants who wish to join the conference by telephone must register using the following dial-in registration link to receive the dial-in number and a personalized PIN code that will be required to access the call: https://register-conf.media-server.com/register/BI96e42402195a4ebaa3e543bd987a20f0. Participant Live Webcast Registration: To access the live webcast, please visit https://edge.media-server.com/mmc/p/qzjqc7fx or XBP Global’s Investor Relations website at https://investors.xbpglobal.com/. Rebroadcast: Following the live webcast, a replay will be available on the XBP Global Investor Relations website. To automatically receive XBP Global financial news by e-mail, please visit the XBP Global Investor Relations website, https://investors.xbpglobal.com/, and subscribe to E-mail Alerts. About XBP Global XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 10,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation. Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value. For more news, commentary, and industry perspectives, visit: https://www.xbpglobal.com/ And please follow us on social: X: https://X.com/XBPglobal LinkedIn: https://www.linkedin.com/company/xbpglobal/ The information posted on XBP Global’s website and/or via its social media accounts may be deemed material to investors. Accordingly, investors, media and others interested in XBP Global should monitor XBP Global’s website and its social media accounts in addition to XBP Global’s press releases, SEC filings and public conference calls and webcasts. CONTACT: Investor Relations: [email protected] | Media Queries: [email protected]

Investor releaseQuarter not tagged2026-05-15

XBP Global Holdings Inc (XBP) Q1 2026 Earnings Call Highlights: AI Transition Fuels Growth Amid ...

GuruFocus.com
This article first appeared on GuruFocus. Release Date: May 14, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. XBP Global Holdings Inc (NASDAQ:XBP) is transitioning to an AI-led company, enhancing its competitive edge with AI pipelines and agentic AI technology. The company has seen a substantial acceleration in its sales pipeline, with a 17% growth from a year ago and a 10% growth from the last quarter. XBP's public sector operations are gaining momentum, with significant wins such as a major French health insurance institution contract. The company's gross margin increased by 70 basis points year-over-year to 22.9%, driven by margin expansion in the applied workflow automation segment. XBP is exploring strategic alternatives to unlock shareholder value, potentially including divestitures, to focus on core growth engines. XBP Global Holdings Inc (NASDAQ:XBP) reported a 14.2% year-over-year decline in total revenue for the first quarter of 2026. Normalized EBITDA declined by 39.9% year-over-year, primarily due to restructuring-related exits and lower volumes. The technology segment experienced a 26.4% year-over-year revenue decline, attributed to lower one-time projects and customer exits. The company is undergoing a 20% reduction in its global workforce by the end of the year due to AI-driven productivity and efficiency. XBP's new ACV bookings were down 3.7% from a year ago, indicating challenges in securing new contracts. Warning! GuruFocus has detected 3 Warning Signs with XBP. Is XBP fairly valued? Test your thesis with our free DCF calculator. Q: Can you discuss the factors driving the significant increase in Total Contract Value (TCV) this quarter, and how do you expect this momentum to trend in the coming quarters? A: Mike Shufeld, Chief Revenue Officer: The increase in TCV is a mix of new bookings and renewals. We expect this momentum to continue, not just in the public sector but across other areas as well, maintaining a healthy mix of both new and renewal contracts. Q: What progress have you seen with AI automation, and how does your AI offering stand out compared to clients doing it in-house or competitors? A: Andrei Yonovich, CEO: We have decades of experience and deep domain knowledge, which gives us a baseline automation level. Our new stack achieves higher automation…Read full document

This article first appeared on GuruFocus. Release Date: May 14, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. XBP Global Holdings Inc (NASDAQ:XBP) is transitioning to an AI-led company, enhancing its competitive edge with AI pipelines and agentic AI technology. The company has seen a substantial acceleration in its sales pipeline, with a 17% growth from a year ago and a 10% growth from the last quarter. XBP's public sector operations are gaining momentum, with significant wins such as a major French health insurance institution contract. The company's gross margin increased by 70 basis points year-over-year to 22.9%, driven by margin expansion in the applied workflow automation segment. XBP is exploring strategic alternatives to unlock shareholder value, potentially including divestitures, to focus on core growth engines. XBP Global Holdings Inc (NASDAQ:XBP) reported a 14.2% year-over-year decline in total revenue for the first quarter of 2026. Normalized EBITDA declined by 39.9% year-over-year, primarily due to restructuring-related exits and lower volumes. The technology segment experienced a 26.4% year-over-year revenue decline, attributed to lower one-time projects and customer exits. The company is undergoing a 20% reduction in its global workforce by the end of the year due to AI-driven productivity and efficiency. XBP's new ACV bookings were down 3.7% from a year ago, indicating challenges in securing new contracts. Warning! GuruFocus has detected 3 Warning Signs with XBP. Is XBP fairly valued? Test your thesis with our free DCF calculator. Q: Can you discuss the factors driving the significant increase in Total Contract Value (TCV) this quarter, and how do you expect this momentum to trend in the coming quarters? A: Mike Shufeld, Chief Revenue Officer: The increase in TCV is a mix of new bookings and renewals. We expect this momentum to continue, not just in the public sector but across other areas as well, maintaining a healthy mix of both new and renewal contracts. Q: What progress have you seen with AI automation, and how does your AI offering stand out compared to clients doing it in-house or competitors? A: Andrei Yonovich, CEO: We have decades of experience and deep domain knowledge, which gives us a baseline automation level. Our new stack achieves higher automation rates upfront. Clients value our approach, and we've won clients who attempted in-house solutions but were unsuccessful. Q: Could you elaborate on the strategic alternatives review and what the board considers core versus non-core within XBP's portfolio? A: Andrei Yonovich, CEO: We are a substantial enterprise with intrinsic value in our businesses. We believe the market undervalues us, and we are working with advisors to explore options. The process is open-ended, and no conclusions have been made yet. Q: How is the transition from legacy workflows to AI pipelines progressing, and what are the initial results? A: Andrei Yonovich, CEO: We are transitioning workflows into AI pipelines with a 40% to 60% initial auto-resolution rate, improving to 85% over time. This approach is already effective in our healthcare sector and is expanding into the public sector. Q: What are the financial expectations for the rest of the year, considering the current pipeline and market conditions? A: Dan Abramovich, CFO: We expect stable quarterly revenue in the near term and growth in the second half of 2026. Gross margin increases will accelerate as our sales pipeline converts, focusing on agentic workflows and automation. We anticipate a meaningful performance improvement throughout the year. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-05-14

XBP Global Holdings, Inc. Reports First Quarter 2026 Financial Results

GlobeNewswire
IRVING, Texas, May 14, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, today announced its financial results for the quarter ended March 31, 2026. First Quarter 2026 Highlights Revenue totaled $197.1 million, a decline of 14.2% year-over-year on a pro forma basis1 Gross margin was 22.9%, a 70 basis point increase year-over-year on a pro forma basis1 Net loss of $26.8 million Normalized EBITDA2 of $15.6 million, a decrease of 39.9% year-over-year on a pro forma basis1 Closed $108.1 million of total TCV, a 68.8% increase year-over-year and 45.1% above the trailing four quarter average1,3 Closed $27.3 million of new ACV, a 3.7% decrease year-over-year and 4.4% above the trailing four quarter average1,3 The Company expects to achieve $55 to $60 million in annualized operational efficiencies resulting from Company-wide automation efforts, with a significant portion of the underlying actions implemented during the first half of 2026 The Company expects an approximate 20% reduction in global headcount by the end of 2026, subject to the timing and execution of its automation initiatives compared to year-end 2025, as the Company transitions to a high-productivity, AI-first operating model Announced approval by XBP’s Board of Directors to initiate a formal process to explore strategic alternatives to enhance value for all stakeholders Results reflect an ongoing transition in the Company’s operating model, with revenue and earnings trends impacted by legacy contract dynamics, while bookings and pipeline growth are expected to support future performance “Disciplined management and increased automation have resulted in our third consecutive quarter of margin expansion, and we believe these efforts will support a more substantial uplift in the coming quarters,” said Andrej Jonovic, CEO of XBP Global. “Our sales pipeline is gaining momentum, we are fundamentally altering our operating model through ambitious use of automation, and we expect this to translate to improved margin profile and materially higher revenue per employee in the second half of the year.” “Separately, we announced today that our Board has approved an exploration of strategic alternatives. We…Read full document

IRVING, Texas, May 14, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, today announced its financial results for the quarter ended March 31, 2026. First Quarter 2026 Highlights Revenue totaled $197.1 million, a decline of 14.2% year-over-year on a pro forma basis1 Gross margin was 22.9%, a 70 basis point increase year-over-year on a pro forma basis1 Net loss of $26.8 million Normalized EBITDA2 of $15.6 million, a decrease of 39.9% year-over-year on a pro forma basis1 Closed $108.1 million of total TCV, a 68.8% increase year-over-year and 45.1% above the trailing four quarter average1,3 Closed $27.3 million of new ACV, a 3.7% decrease year-over-year and 4.4% above the trailing four quarter average1,3 The Company expects to achieve $55 to $60 million in annualized operational efficiencies resulting from Company-wide automation efforts, with a significant portion of the underlying actions implemented during the first half of 2026 The Company expects an approximate 20% reduction in global headcount by the end of 2026, subject to the timing and execution of its automation initiatives compared to year-end 2025, as the Company transitions to a high-productivity, AI-first operating model Announced approval by XBP’s Board of Directors to initiate a formal process to explore strategic alternatives to enhance value for all stakeholders Results reflect an ongoing transition in the Company’s operating model, with revenue and earnings trends impacted by legacy contract dynamics, while bookings and pipeline growth are expected to support future performance “Disciplined management and increased automation have resulted in our third consecutive quarter of margin expansion, and we believe these efforts will support a more substantial uplift in the coming quarters,” said Andrej Jonovic, CEO of XBP Global. “Our sales pipeline is gaining momentum, we are fundamentally altering our operating model through ambitious use of automation, and we expect this to translate to improved margin profile and materially higher revenue per employee in the second half of the year.” “Separately, we announced today that our Board has approved an exploration of strategic alternatives. We believe this is a necessary step to evaluate opportunities to enhance value for XBP stakeholders, position XBP Global for long-term growth, and create financial flexibility to invest in our core growth engines and AI-first initiatives.” There can be no assurance that the exploration of strategic alternatives will result in any transaction or other strategic outcome, and the Company has not set a timetable for the completion of this process. First Quarter 2026 Segment Results4: Earnings Call and Supplemental Investor Presentation  The Company will host a live conference call at 5:00 pm Eastern Time on May 14, 2026, accompanied by a live webcast. Hosting the call will be Andrej Jonovic, Chief Executive Officer, Dejan Avramovic, Chief Financial Officer, and Mike Shufeldt, Chief Revenue Officer. Participant Call-In Registration: Participants who wish to join the conference by telephone must register using the following dial-in registration link to receive the dial-in number and a personalized PIN code that will be required to access the call: https://register-conf.media-server.com/register/BIf2fe6a6b62164945946dae9bd02995a5. Participant Live Webcast Registration: To access the live webcast, please visit https://edge.media-server.com/mmc/p/svpo92yg or XBP Global’s Investor Relations website at https://investors.xbpglobal.com/. Rebroadcast: Following the live webcast, a replay will be available on XBP Global’s Investor Relations website. An investor presentation relating to our first quarter 2026 performance will be available at https://investors.xbpglobal.com. About Pro Forma Financial Information This press release includes certain pro forma financial information, which is presented for informational purposes only and is not prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). Pro forma results are presented on an unaudited basis as if the acquisition of BPA had been consummated on January 1, 2024, regardless of the actual closing date. For financial reporting purposes, BPA is treated as the accounting acquirer, and results exclude XBP Europe until July 31, 2025. As a result, reported results for periods prior to July 31, 2025 are not comparable to previous annual earnings results presented by the Company. Pro forma financial information is intended to provide investors with a clearer understanding of the underlying performance and trends of the combined business by illustrating the impact of the acquisition on historical results. These results are designed to facilitate period-to-period comparisons and enhance transparency into ongoing operations. Pro forma information is based on certain assumptions and adjustments, including the elimination of intercompany transactions, acquisition-related costs, and the alignment of accounting policies, as described in the accompanying tables and footnotes. This information is unaudited and does not purport to represent what actual results would have been had the acquisition occurred at the dates indicated, nor does it project future results. Pro forma financial information should be read in conjunction with historical financial statements, related notes, and the pro forma adjustments and explanatory notes included in this release. About Non-GAAP Financial Measures This press release also includes certain non-GAAP financial measures, including EBITDA, Normalized EBITDA, and Pro Forma Normalized EBITDA, which are not prepared in accordance with GAAP. Management believes these non-GAAP measures are useful supplemental measures; however, investors are encouraged to review the Company’s GAAP results and not rely on any single financial measure. These measures provide investors with additional insight into financial performance, results of operations, and liquidity, and help facilitate comparisons of underlying business trends across periods. Management uses these measures to evaluate performance consistently by excluding the effects of capital structure (such as varying debt levels, interest expense, and transaction costs from acquisitions). We define EBITDA as net income (loss), plus taxes, interest expense, and depreciation and amortization. We define Normalized EBITDA as EBITDA plus non-recurring transaction costs, non-cash equity compensation, restructuring and related expenses, loss/(gain) on sale of assets, impairment of goodwill and other non-recurring items such as reorganization items. We define Pro Forma Normalized EBITDA as Normalized EBITDA plus management’s estimates of the impact of the accounting acquisition of XBP Europe and reorganization of BPA, had such transactions occurred at the beginning of the earliest period presented. Non-GAAP financial measures should not be considered in isolation or as alternatives to liquidity or financial measures determined in accordance with GAAP. A limitation of these measures is that they exclude significant expenses and income required by GAAP to be recorded in the financial statements. In addition, the determination of which items to exclude or include requires the application of management judgement, and these measures may not be comparable to similarly titled measures reported by other companies. These measures are not required to be uniformly applied, are unaudited, and should not be considered in isolation or as substitutes for results prepared in accordance with GAAP, and their presentation may not be comparable to similar measures used by other companies. Net loss is the GAAP measure most directly comparable to the non-GAAP measures presented here. For a reconciliation of the comparable GAAP measures to these non-GAAP financial measures, see the schedules attached to this release. Forward-Looking Statements This press release contains “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These statements include financial forecasts, projections, and other statements about future operations, financial position, business strategy, market opportunities, and trends. Forward-looking statements can often be identified by terms such as “may,” “should,” “expect,” “intend,” “will,” “estimate,” “anticipate,” “believe,” “predict,” “plan,” “targets,” “projects,” “could,” “would,” “continue,” “forecast,” or similar expressions. All forward-looking statements are based on estimates, forecasts, and assumptions that are inherently uncertain and subject to risks and factors that could cause actual results to differ materially. These include, but are not limited to: (1) risks related to the acquisition and related restructuring, including the inability to realize anticipated benefits, disruptions to operations, and costs associated with the acquisition; (2) legal proceedings; (3) failure to maintain compliance with Nasdaq listing standards; (4) competition and market conditions; (5) economic, geopolitical, and regulatory changes; (6) challenges in retaining clients, employees, and suppliers; and (7) other risks detailed in the Company’s filings with the SEC, including the “Risk Factors” section of its Annual Report on Form 10-K for 2025. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date made. XBP Global undertakes no obligation to update these statements, except as required by law. There is no assurance that XBP Global or its subsidiaries will achieve the results projected in these statements. About XBP Global XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 10,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation. Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value. For more news, commentary, and industry perspectives, visit: https://www.xbpglobal.com/ And please follow us on social: X: https://X.com/XBPglobal LinkedIn: https://www.linkedin.com/company/xbpglobal/ The information posted on XBP Global’s website and/or via its social media accounts may be deemed material to investors. Accordingly, investors, media and others interested in XBP Global should monitor XBP Global’s website and its social media accounts in addition to XBP Global’s press releases, SEC filings and public conference calls and webcasts. Source: XBP Global Holdings, Inc. CONTACT: Investor Relations: David Shamis, CFA, [email protected] | Media Queries: Srushti Rao, [email protected]

TranscriptFY2026 Q12026-05-14

FY2026 Q1 earnings call transcript

Earnings source - 35 paragraphs
Operator

Today, welcome to the XBP Global first quarter 2026 financial results. At this time all participants are in a listen-only mode. After the speakers' presentation there will be a question and answer session. To ask a question you will need to press star one one on your touchstone telephone. Please note this call is being recorded. I'd like to turn the call over to David Shamis, Head of Investor Relations. Please go ahead.

David Shamis

Thank you and good afternoon, everyone. Welcome to XBP Global's First Quarter 2026 Earnings Call. Joining me are CEO, Andrej Jonovic, CFO, Dejan Avramovic, and our Chief Revenue Officer, Mike Shufeldt. Before we begin, please note that today's remarks may contain forward-looking statements, including statements regarding our future performance, outlook, and strategy. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially from those described. For a detailed discussion of these risks and uncertainties, please refer to our filings with the Securities and Exchange Commission, including our most recent annual report on Form 10-K and our proxy statement and other filings with the SEC, copies of which are available on our investor relations website at investors.xbpglobal.com. We will also reference certain pro forma and non-GAAP financial measures.

David Shamis

Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are included in our earnings release and the appendix to our investor presentation, which are available on our investor relations website. With that, I'll turn the call over to Andrej.

Andrej Jonovic

Good afternoon, everyone, and thank you for joining us. Please allow me to sum up the journey that we're on. At the prior call in late March, covering Q4 and full year 2025, I talked about the integration of the two platforms which came together in mid-2025, the voluntary disruption of ourselves to become an AI-led company, and the investments we're making in growth, primarily focusing on the expanded sales team. It's only been about six weeks since that earnings call, we're further along on our journey. I would like to spend a little bit of time updating you with a greater focus on the how we intend to become an AI-led company. We're converting the workflows that defined our business process as a solution business into AI pipelines, and we're doing it on our own timeline rather than the market's.

Andrej Jonovic

This is a deliberate shift in how mission-critical workflows are delivered. Let me give you some context before we walk through the investor deck. Historically, the business process as a solution or a BPaaS model existed to manage the exceptions and complexities that legacy platforms could not address. This is where our domain expertise resides, in the rules, workarounds, and institutional knowledge required to deliver outcomes, especially for heavily regulated industries like healthcare, banking, financial services, and the public sector. Our differentiation is regulatory-grade precision delivered through a unified execution layer, a combination which we believe resonates well with the ongoing needs of our clients. Our regulatory depth means we're able to navigate the rigorous security and oversight requirements of highly complex and regulated clients where pure-play AI lacks the necessary accountability to operate. We're operationalizing our agentic AI at scale.

Andrej Jonovic

This means that we are providing the last mile of oversight using human-in-the-loop processes and bridging data gaps within unstructured and physical datasets. We then seamlessly integrate everything into our modular cloud-native execution layer. Together, these capabilities create a formidable competitive moat that is difficult for competitors to replicate. I'd like us to turn to the investor deck and slide five. We're now transitioning these proven workflows into AI pipelines. A cornerstone of this shift is our patented Komodo Rule Engine, which has long used binary Boolean logic to automate workflows. We have begun migrating these rules into inference-based models powered by LLMs. Our process is unique. Our subject matter experts or SMEs create logic diagrams and standard operating procedures, SOPs, for edge cases. To remain cost-effective and highly precise, we distill these into smaller domain-specific models tuned for each area of expertise.

Andrej Jonovic

This allows us to deploy secure private models powered by a proprietary SME knowledge, unified software platform, and intelligent engines. This approach ensures we uphold the highest ethical AI standards and complete data privacy for our clients. A key element of our strategy is value over volume. Our goal is broad adoption of these AI pipelines to capture a larger wallet share of our trusted clients. Today, at the inception of a deployment, we're achieving approximately 40%-60% first pass auto resolution rate. This continuously improves to about 85% or more over time. The remaining 15% becomes our new version of BPaaS, a highly focused human-in-the-loop function where our SMEs resolve the final exceptions and continuously train the AI to reduce that 15% even further. Let me help you contextualize this better.

Andrej Jonovic

Traditional industry automation tools typically have auto resolution rates which are somewhere between 20%-35%. This rises to a higher percentage once workflows are matured over multi-year horizons. The workflows we're migrating start at a higher auto-resolution percentage and build our way higher up than the industry. In some cases, the remaining 15% can be reduced to a fraction. We're already seeing this model work at scale in our healthcare business, which is effectively a $200 million+ business for us. This is our most advanced sector for AI deployment, and we're also making significant progress forward in the public sector using the same approach. Slide six walks through an example of how our healthcare AI pipeline operates.

Andrej Jonovic

What was once a legacy process burdened by management overhead, training time, quality control, rework, and various other hidden operational costs and burdens can be transitioned to an agentic workflow, taking paper, unresolved claims, and converting them into a high-quality digital payload that can be processed into paid claims, thereby improving efficiencies in the healthcare industry. By automating the routine work, this new workflow significantly reduces processing time, lowers manual effort, cuts down handoffs, improves consistency, and helps providers get paid faster. While there is still human-in-the-loop element, this is reserved for cases that truly require judgment, expertise or simply put, human accountability. It is also important to note that we are just getting started with this journey.

Andrej Jonovic

While we've seen margin expansion in the last few quarters, we expect this expansion to accelerate, and for this to drive a positive inflection in our EBITDA trajectory in the second half of the year. Finally, as we announced earlier today, our board of directors has authorized a formal process to explore strategic alternatives. Given the deep discount at which our stock trades relative to our intrinsic value and the desire to be more focused on core growth engines, we believe this is the right step to unlock value for all stakeholders. The company will consider a variety of potential options, which could also include divestitures. We've been investing in talent that we believe will help us along on this journey.

Andrej Jonovic

We recently announced the hiring of a CHRO, Acquelia Colaco, and we've decided to invite our other recent joiner, Mike Shufeldt, who is our Chief Revenue Officer, to this call. I will hand over to Mike, who will walk you through our sales strategy and pipeline. Mike.

Mike Shufeldt

Thanks, Andrej. Let's turn to slide seven, where we'll walk through our revenue and pipeline momentum. With respect to our sales performance, we are currently seeing a tale of two timelines. While our top-line revenue for the quarter reflects the tail end of our legacy restructuring, our forward-looking indicators have never been stronger. Short-term revenue remains measured as we transition away from manual volume-based processing toward our agentic AI-powered platforms. We are intentionally building a pipeline that is more durable and higher margin, even if the revenue recognition cycles are longer than the legacy business we've replaced. Turning to our pipeline. In the past two months, we have seen a substantial acceleration in our pipeline with 17% growth from a year ago, 10% growth from last quarter.

Mike Shufeldt

Specifically, our total contract value, or TCV, in the mid to late-stage funnel has expanded by nearly 45% compared to a year ago. What's even more encouraging is the velocity. These aren't just leads, these are enterprise-wide transformation programs where XBP is being integrated as the focal point for workflow. We are seeing customers move from AI curiosity to AI production, and our acceleration of specific agentic AI technology ensures that we can scale as these contracts come online. If there's one area that truly defines our current strength, it is the public sector. In February, Everest Group, a leading global research and advisory firm, released a report that recognized our AI-driven document processing capabilities as foundational to public sector automation, underscoring the importance of governance, auditability, and regulatory alignment. Following the validation from Everest, we have seen an influx of high demand for highly secure on-premise automation.

Mike Shufeldt

Government entities are no longer looking for simple scanning. They need agentic AI that can handle sensitive healthcare and citizen data with human-in-the-loop oversight. We see tremendous momentum in the U.S. public sector, and our recent win in a major French health insurance institution is another prime example. It started as a EUR 1 million pilot and is already showing signs of expanding into a multi-year, multi-departmental program. Across Europe and the Americas, the public sector is becoming the backbone of our midterm growth. To sum up, our short-term numbers were a snapshot of what we were, but our pipeline is a roadmap to where we are going. We are choosing to build a high-quality, repeatable growth engine. The demand for hyperautomation is at a generational peak, and XBP is now positioned to capture the largest, most complex deals in our history.

Mike Shufeldt

I look forward to updating you as these pipeline wins convert into recognized revenue throughout the second half of the year. With that, I will now turn the call over to Dejan Avramovic, our CFO.

Dejan Avramovic

Thank you, Mike, and good afternoon, everyone. I will now walk you through our financial and operating results for the quarter. Similar to prior quarters, my comments will primarily focus on pro forma results to reflect the combined operations of BPA and XBP Europe on an apples-to-apples basis as it relates to any comparisons versus prior periods. Starting on slide nine, for the first quarter of 2026, we had total revenue of $197.1 million, a decline of 14.2% year-over-year, and our gross margin increased by 70 basis points year-over-year to 22.9%, driven by margin expansion in our Applied Workflow Automation segment.

Dejan Avramovic

Our normalized EBITDA was $15.6 million, a decline of 39.9% year-over-year. As I have discussed previously, these revenue and EBITDA declines can largely be attributed to the expected restructuring related exits. As a reminder, pipeline creation in the Americas business, formerly BPA, was significantly impacted over the course of the company's bankruptcy process, which lasted several quarters. Since onboarding Mike and investing in an expanded sales force over the last two quarters, we're seeing positive momentum on the sales funnel. Like Mike alluded to in his prepared remarks, we have seen a substantial increase in our pipeline in the last few months alone, and this helped drive 68.8% increase in our total TCV bookings in the quarter versus a year ago. Our total TCV bookings in this quarter were also 45% above the previous four-quarter average.

Dejan Avramovic

Our new ACV bookings were down 3.7% from a year ago, but up 4.4% over the last four-quarter average. Moving to slide 10, which reviews our segment breakdown. In the first quarter, the Applied Workflow Automation segment had a revenue decline of 12.6% year-over-year on a pro forma basis. Sequentially, revenue in this segment was down 3.7%. Gross margins, however, increased by 260 basis points year-over-year and 190 basis points sequentially to 19.9%. This represents our highest gross margin for this segment to date. Our Technology revenue declined by 26.4% year-over-year and 14% sequentially.

Dejan Avramovic

As a reminder, the Technology segment includes the sale of software licenses along with hardware solutions and maintenance, and results in this segment tend to be lumpier. The reason for the decrease in Technology revenue and margin this quarter was due to lower one-time projects, delays in a handful of larger deals, and expected customer exits. Going forward, we would expect a gross margin of approximately 55%-60% for this segment in line with previous periods. Turning to slide 10. While our revenue declined this quarter, which again was primarily driven by revenue attrition as a result of BPA's restructuring, we continue to see an uptick in gross margin with three straight quarters of margin expansion in a row. As we look forward throughout the year, there are a few things I'd like to point out.

Dejan Avramovic

First, given the growth in our pipeline and recent TCV wins, we have increased confidence that our quarterly revenue will be stable in the near term, and that we will experience revenue growth in the second half of 2026. Secondly, we expect gross margin increases to accelerate as our sales pipeline converts in the second half of the year with a greater focus on agentic workflows and higher use of automation. With respect to the normalized EBITDA decline in the quarter, this was primarily driven by lower volumes, a handful of expected customer exits, and further investments in people which drove higher SG&A in the quarter. In addition, as we highlight on slide 12, we expect an approximate 20% reduction in our global workforce by the end of the year compared to the end of 2025 as a result of AI-driven productivity and efficiency.

Dejan Avramovic

Combined with over 80 non-payroll initiatives, we're expecting approximately $55 million-$60 million in annual operational efficiencies, with nearly half of these underlying actions implemented to date but not yet reflected in our financials. Combined with stabilizing revenue and increasing gross margin, we believe that we've reached an inflection point and expect to see a meaningful step-up in our performance throughout the year as a result of these actions, starting with an increase in normalized EBITDA next quarter. With that, I'll turn it back to Andrej.

Andrej Jonovic

Thanks, Dejan. We've seen a steady decrease in our headcount over the last several quarters, as you can see on slide 13. Given the workforce rationalization that automation is generating, we expect further significant change to the way we operate, creating a leaner, more nimble and more effective enterprise. With respect to the revenue per employee metric, which I've talked about in the past, we currently stack near the top of our publicly traded peer group at approximately $82,000. Based on our projected year-end headcount, we expect our revenue per employee on a pro forma basis to lead these peers by a wide margin, putting us somewhere around $100,000 per employee versus the peer average of approximately $60,000.

Andrej Jonovic

We expect to continue to separate ourselves from the legacy business process automation pack with a focus on lean, efficient, high margin growth with ever-increasing use of automation. Skipping ahead to slide 16. As Mike mentioned earlier, we've seen positive momentum in our TCV signings and the overall pipeline growth. We're still in the early stages, it would not be prudent of me to state when exactly we expect the revenue growth inflection point. On the right side, we show our new ACV signings by industry, the key takeaway here is that our bookings are diversified and not overly focused in any one industry. In the first quarter, we closed $27.3 million of new ACV from over 460 separate transactions. The public sector was an area of success for us this quarter.

Andrej Jonovic

Like Mike mentioned in his comments, we think the public sector is a growing area of opportunity for us as governments around the world embrace AI in order to create higher efficiencies. I'd now like to thank our dedicated team for their continued efforts. Turn it over to the operator to open up for questions and answers. Operator?

Operator

Thank you. As a reminder, to ask a question, please press star one one. Our first question comes from Anand Balaji with Cantor Fitzgerald. Your line is open.

Anand Balaji

Hey, guys. Congrats on the quarter and all the progress, thanks for taking our questions. I just wanted to start by touching on the TCV momentum. You know, you closed with over $100 million in TCV in the quarter, up by a lot. I was wondering if you would talk to us about what drove the step up this quarter, whether it's momentum coming from more renewals, win backs, or new enterprise mandates, maybe how do you expect that TCV momentum to trend over the next few quarters as your sales pipeline, especially in North America, is back on? Thank you.

Mike Shufeldt

Hi, this is Mike. Thanks for the question. I do think it's a great mix of new bookings and renewal. We expect to see more of that momentum that we talked about, not just in the public sector, but in other aspects as well. We expect a healthy mix of those two things.

Anand Balaji

Gotcha. Appreciate the color. I wanted to touch on AI as well as a follow-up. You guys highlighted a transition from, you know, legacy rules-based workflows into agentic AI pipelines, 40%-60% initial auto resolution today. I was wondering maybe can you discuss where you're seeing the most tangible progress from AI automation so far, and can you talk about what gives your AI applications an edge versus your clients doing it themselves in-house or potentially what competitors are doing? Thank you.

Andrej Jonovic

Sure. This is Andrej. Thanks for the question, Anand. I mean, there's sort of a multi-pronged answer to this. We have, as we said many times, you know, decades of experience, a lot of deep domain knowledge. We also have built rules along the way that have expanded over time to give us a certain baseline automation level. We're supplementing that with a, you know, an entirely new stack that's able to achieve higher automation rates up front and then work its way higher up thereafter. I don't know, you know, it's not always possible to say we're definitely better than so and so. What I can tell you is that when we interact with clients, we can see that the client's reactions are suggesting that this is highly valuable to them.

Andrej Jonovic

I think these discussions that we're having are giving us a lot of encouragement. I think to some extent, you know, competitors will do what they do, and even clients will attempt to do some of these things themselves. I can also tell you that we've won clients who have attempted to do this themselves and haven't been successful. When they reached out to us and when we've socialized with them our approach, those have yielded, you know, beneficial outcomes for us and the clients.

Anand Balaji

Gotcha. Appreciate all the color. Maybe if I could sneak one last one in. You guys announced a formal review of strategic alternatives. Can you help frame for us what the board considers core versus non-core within XBP's current portfolio, and how does this process help simplify the business while preserving that AI-first workflow automation strategy? Thank you.

Andrej Jonovic

Thanks, Anand. Again, it's a great question, very pertinent. You know, we're reasonably large substantial enterprise with a lot of different businesses within it. These carry a lot of intrinsic value on their own, and we don't think that our company as a whole is getting the right kind of valuation from the public markets. We are interacting with advisors. We expect to select one advisor in the near term, and the board will take cue and advice from the advisors in deciding, you know, how to proceed. I think this remains very much an open-ended and open-minded process, and we haven't made any conclusions yet pending the advice from advisors.

Anand Balaji

Gotcha. Thanks again for all the color, and congrats again on the quarter and all the progress. I'll pass it on.

Andrej Jonovic

Thank you. Appreciate it.

Operator

Thank you. This concludes the question and answer session. Thank you for your participation, and you may now disconnect. Everyone, enjoy the rest of your day.

Investor releaseQuarter not tagged2026-05-12

XBP Global Schedules Conference Call for First Quarter 2026 Financial Results

GlobeNewswire
IRVING, Texas, May 12, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, announced today that it will host a live conference call with the financial community on May 14, 2026 at 5:00 pm Eastern Time to discuss its first quarter 2026 financial results, accompanied by a live webcast. The press release announcing first quarter 2026 results will be issued after market close on May 14, 2026. Hosting the call will be Andrej Jonovic, Chief Executive Officer, Dejan Avramovic, Chief Financial Officer, and Mike Shufeldt, Chief Revenue Officer. Participant Call-In Registration: Participants who wish to join the conference by telephone must register using the following dial-in registration link to receive the dial-in number and a personalized PIN code that will be required to access the call: https://register-conf.media-server.com/register/BIf2fe6a6b62164945946dae9bd02995a5. Participant Live Webcast Registration: To access the live webcast, please visit https://edge.media-server.com/mmc/p/svpo92yg or XBP Global’s Investor Relations website at https://investors.xbpglobal.com/. Rebroadcast: Following the live webcast, a replay will be available on the XBP Global Investor Relations website. To automatically receive XBP Global financial news by e-mail, please visit the XBP Global Investor Relations website, https://investors.xbpglobal.com/, and subscribe to E-mail Alerts. About XBP Global XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 10,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation. Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value. For more news, commentary, and industry perspectives, visit: https://www.xbpglobal.com/ And please follow…Read full document

IRVING, Texas, May 12, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company orchestrating mission-critical systems that enable hyper-automation and digital transformation, announced today that it will host a live conference call with the financial community on May 14, 2026 at 5:00 pm Eastern Time to discuss its first quarter 2026 financial results, accompanied by a live webcast. The press release announcing first quarter 2026 results will be issued after market close on May 14, 2026. Hosting the call will be Andrej Jonovic, Chief Executive Officer, Dejan Avramovic, Chief Financial Officer, and Mike Shufeldt, Chief Revenue Officer. Participant Call-In Registration: Participants who wish to join the conference by telephone must register using the following dial-in registration link to receive the dial-in number and a personalized PIN code that will be required to access the call: https://register-conf.media-server.com/register/BIf2fe6a6b62164945946dae9bd02995a5. Participant Live Webcast Registration: To access the live webcast, please visit https://edge.media-server.com/mmc/p/svpo92yg or XBP Global’s Investor Relations website at https://investors.xbpglobal.com/. Rebroadcast: Following the live webcast, a replay will be available on the XBP Global Investor Relations website. To automatically receive XBP Global financial news by e-mail, please visit the XBP Global Investor Relations website, https://investors.xbpglobal.com/, and subscribe to E-mail Alerts. About XBP Global XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 10,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation. Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value. For more news, commentary, and industry perspectives, visit: https://www.xbpglobal.com/ And please follow us on social: X: https://X.com/XBPglobal LinkedIn: https://www.linkedin.com/company/xbpglobal/ The information posted on XBP Global’s website and/or via its social media accounts may be deemed material to investors. Accordingly, investors, media and others interested in XBP Global should monitor XBP Global’s website and its social media accounts in addition to XBP Global’s press releases, SEC filings and public conference calls and webcasts. CONTACT: Investor Relations: David Shamis, CFA, [email protected] | Media Queries: Srushti Rao, [email protected]

Investor releaseQuarter not tagged2026-04-01

XBP Global Q4 Earnings Call Highlights

MarketBeat
XBP Global called 2025 a “transition” year after acquiring Exela BPA, prioritizing platform integration, an AI‑led operating model, a rebuilt sales organization (new CRO hired), and positioning its services for highly regulated, private‑cloud deployments. On a pro forma basis, full‑year 2025 revenue fell to $879.6M (down 13.6% YoY) while gross margin rose to 21.9%; normalized EBITDA was $90.2M (down 13.7%) and post‑transaction cash outflows exceeded $21M. Management highlighted a strong sales rebound — Q4 new TCV bookings up 53.2% YoY and new ACV up 37.7% — creating a $1.4B pipeline and nearly $300M closed TCV in 2025, though revenue gains are delayed by implementation lags. Interested in XBP Global Holdings, Inc.? Here are five stocks we like better. XBP Global (NASDAQ:XBP) used its fourth-quarter 2025 earnings call to frame 2025 as a transition year following its late-July acquisition of Exela Technologies BPA, with management emphasizing platform integration, an AI-led operating model, and renewed investment in sales. CEO Andrej Jonovic and CFO Dejan Avramovic focused their prepared remarks on pro forma results intended to reflect the combined company, as well as early sales “green shoots” that have not yet flowed through to reported revenue. Jonovic said 2025 was “a defining year” for the company after the acquisition, describing three areas of focus: integrating the two platforms “into one XBP Global,” “voluntarily disrupting ourselves to become an AI-led company,” and investing for growth beginning with the hiring of a new Chief Revenue Officer, Mike Shufeldt, along with an expanded sales team. → The "Spotify of China" Just Got a Whole Lot Cheaper According to Jonovic, the combined organization has focused on “streamlin[ing] and simplify[ing]” operations and making talent changes to “future-proof” the culture. He said the company has “moved beyond the initial repositioning towards a focus on growth,” with an emphasis on “mission-critical outcomes” and incorporating AI “responsibly.” Jonovic highlighted two principles he said guide the approach: “human accountability” and “governance.” He also described a shift from traditional software development life cycle processes toward “AI-driven SDLC,” adding that the disruption is “function agnostic” and that employees are expected to use AI to improve output. Jonovic said the goal is “meaningful margin uplift…Read full document

XBP Global called 2025 a “transition” year after acquiring Exela BPA, prioritizing platform integration, an AI‑led operating model, a rebuilt sales organization (new CRO hired), and positioning its services for highly regulated, private‑cloud deployments. On a pro forma basis, full‑year 2025 revenue fell to $879.6M (down 13.6% YoY) while gross margin rose to 21.9%; normalized EBITDA was $90.2M (down 13.7%) and post‑transaction cash outflows exceeded $21M. Management highlighted a strong sales rebound — Q4 new TCV bookings up 53.2% YoY and new ACV up 37.7% — creating a $1.4B pipeline and nearly $300M closed TCV in 2025, though revenue gains are delayed by implementation lags. Interested in XBP Global Holdings, Inc.? Here are five stocks we like better. XBP Global (NASDAQ:XBP) used its fourth-quarter 2025 earnings call to frame 2025 as a transition year following its late-July acquisition of Exela Technologies BPA, with management emphasizing platform integration, an AI-led operating model, and renewed investment in sales. CEO Andrej Jonovic and CFO Dejan Avramovic focused their prepared remarks on pro forma results intended to reflect the combined company, as well as early sales “green shoots” that have not yet flowed through to reported revenue. Jonovic said 2025 was “a defining year” for the company after the acquisition, describing three areas of focus: integrating the two platforms “into one XBP Global,” “voluntarily disrupting ourselves to become an AI-led company,” and investing for growth beginning with the hiring of a new Chief Revenue Officer, Mike Shufeldt, along with an expanded sales team. → The "Spotify of China" Just Got a Whole Lot Cheaper According to Jonovic, the combined organization has focused on “streamlin[ing] and simplify[ing]” operations and making talent changes to “future-proof” the culture. He said the company has “moved beyond the initial repositioning towards a focus on growth,” with an emphasis on “mission-critical outcomes” and incorporating AI “responsibly.” Jonovic highlighted two principles he said guide the approach: “human accountability” and “governance.” He also described a shift from traditional software development life cycle processes toward “AI-driven SDLC,” adding that the disruption is “function agnostic” and that employees are expected to use AI to improve output. Jonovic said the goal is “meaningful margin uplift over the coming period.” → Why Meta's "Bellwether" Legal Loss Could Open up a Can of Worms Jonovic argued XBP Global’s positioning benefits from its presence in “highly regulated environments,” citing sectors including healthcare, banking, financial services, and the public sector. He said these settings create “natural barriers to entry,” contending that “general AI simply cannot replace” the compliance, governance, and security demands tied to “mission-critical mandates.” He emphasized the company’s view that AI cannot fully replace domain expertise and oversight in complex decisions, describing XBP Global’s model as “anchoring” automation solutions with “human-in-the-loop or human-on-top processes.” → 3 Magnificent 7 Stocks at Make-or-Break Moments for AI Investors As an example of its approach to privacy and scale, Jonovic said the company “recently deployed a state-of-the-art large language model to a private cloud belonging to a major French insurance company” to support “a plethora of high-value agentic AI use cases.” He said the private-cloud approach was intended to protect privacy and avoid “escalating token costs or token maxing,” and that document processing custom neural networks can work “in tandem with agentic AI” to deliver value. Jonovic also cited the company’s role in handling “analog data and digital outcomes,” describing a need among many clients for support in processing “large, unstructured, and often physical datasets” into digital workflows. Avramovic said his financial comments would “primarily focus on pro forma results” given what he called “continued complexity in the GAAP results.” On a pro forma basis, XBP Global reported full-year 2025 revenue of $879.6 million, down 13.6% year-over-year. Avramovic attributed the decline primarily to “project completions and client exits,” partially offset by new client additions. He said the restructuring of BPA led to “expected restructuring related exits,” as customers were “effectively forced to diversify some of their business away from us.” He added that for much of the year the company “did not have a functioning sales funnel,” which weighed on retention and new business, but said that post-acquisition the company has “turned our sales engines back on” and is focused on ROI. For 2025, the company posted a pro forma gross margin of 21.9%, up 30 basis points year-over-year, which Avramovic said was driven by “a favorable sales mix” with the higher-margin technology segment lifting results. Pro forma normalized EBITDA was $90.2 million, down 13.7%, with normalized EBITDA margin flat year-over-year at 10.3%. Avramovic noted operating cash flows in the post-transaction period were negatively impacted by “expected cash outflows related to the transaction and pre-petition liabilities,” which he said exceeded $21 million. In the fourth quarter, XBP Global reported total revenue of $207 million, down 15.1% year-over-year on a pro forma basis. Pro forma gross margin increased 110 basis points to 22.7%, driven by margin expansion in the Applied Workflow Automation segment, while normalized EBITDA was $19.2 million, down 35% year-over-year. Avramovic said the revenue and EBITDA declines were largely attributable to “expected restructuring-related exits,” along with difficult comparisons to the prior year. Despite the revenue pressure, management highlighted a rebound in sales activity during the quarter. Avramovic said new TCV bookings in Q4 were up 53.2% year-over-year, more than double the third quarter and 68% above the prior four-quarter average. New ACV bookings rose 37.7% year-over-year, up 89% from Q3 and 47% above the previous four-quarter average. Avramovic said the improved sales velocity has not yet appeared in revenue because the company is “currently in an air pocket,” as legacy projects roll off while newly signed work remains in an “implementation lag” that can last “anywhere from a few weeks to several months.” He added that the company has seen “a small uptick in our gross margins,” which he attributed to “AI-enabled outcomes.” Avramovic said Applied Workflow Automation represents approximately 90% of revenue and includes bills and payments, healthcare industry solutions, on-site enterprise solutions, integrated communications, and enterprise legal management. The technology segment, at roughly 10% of revenue, contributes about 30% of gross profit, with gross margin “in the range of 55%-65%.” In Q4, Applied Workflow Automation revenue declined 15.1% year-over-year on a pro forma basis, while segment gross margin increased 140 basis points year-over-year and 110 basis points sequentially to 18.4%. Technology revenue declined 14.6% year-over-year but increased 1% sequentially to $21.7 million, which Avramovic tied to completion of one-time projects and some client exits. For the full year, Avramovic said the European region delivered revenue growth of 4.7% year-over-year, with gross margin increasing 130 basis points to 28.1%. He described Europe’s performance as driven by “large-scale deals with high levels of automation,” calling it “a blueprint” for expanding margins across the combined company. He also pointed to consolidated gross margins rising 200 basis points over the last two quarters due to “deliberate application of automation and focus on cost efficiency.” Jonovic provided additional operating metrics, saying the company has seen about a 70% uplift in speed of output within technology teams as AI-based SDLC is adopted. He also highlighted revenue per full-time employee, stating that XBP Global’s revenue per FTE is about $80,000, compared with an average of about $60,000 for a peer group he referenced, and said this reflects efforts to “decouple growth from headcount.” On customer concentration, Jonovic said XBP Global has a “diversified base of 2,500+ clients,” with no single client above 7.5% of revenue. He added that the top three clients account for about 17% of annual revenue and the top ten about 32%, and said more than 140 clients have annual contract value of $1 million or more. Jonovic also cited the Department of Veterans Affairs as a long-standing major client, saying the company has delivered AI-enabled services that support veterans’ care. From a sales standpoint, Jonovic said the company created about $1.4 billion of new pipeline in 2025, up 8% over 2024, and closed nearly $300 million of total contract value for the year, including about $100 million in the fourth quarter. He cautioned that sales cycles remain long and that macroeconomic headwinds persist. In Q4, Jonovic said the company closed about $34.8 million of new ACV across more than 560 separate deals, with successes including BFSI and manufacturing activity, a “win-back” with a large property and casualty insurance company, a contract with an aerospace and defense contractor, and several banking-related deals, as well as federal and local government contracts across the Americas and Europe. Looking ahead, Jonovic called 2026 “a pivotal year,” saying the company expects further margin improvement and continued progress toward becoming an “AI-led provider of mission-critical workflows.” XBP Europe Holdings, Inc provides bills, payments, and related solutions and services in France, Germany, the United Kingdom, Sweden, and internationally. The company operates through two segments, Bills & Payments and Technology. The Bills & Payments segment focuses on optimizing how bills and payments are processed by businesses of all sizes and industries. This segment also offers automation of accounts payable and accounts receivables processes and seeks to integrate buyers and suppliers, as well as engages in digital transformation business. The article "XBP Global Q4 Earnings Call Highlights" was originally published by MarketBeat.

Investor releaseQuarter not tagged2026-04-01

XBP Global Holdings Inc (XBP) Q4 2025 Earnings Call Highlights: Navigating Challenges with ...

GuruFocus.com
This article first appeared on GuruFocus. Pro Forma Revenue (Full Year 2025): $879.6 million, down 13.6% year over year. Pro Forma Gross Margin (Full Year 2025): 21.9%, an increase of 30 basis points year over year. Pro Forma Normalized EBITDA (Full Year 2025): $90.2 million, a decrease of 13.7% year over year. Normalized EBITDA Margin (Full Year 2025): 10.3%, flat versus last year. Operating Cash Flows: Negatively impacted by cash outflows related to the transaction and pre-petition liabilities, exceeding $21 million. Revenue (Q4 2025): $207 million, a decline of 15.1% year over year. Gross Margin (Q4 2025): 22.7%, an increase of 110 basis points year over year. Normalized EBITDA (Q4 2025): $19.2 million, a decline of 35% year over year. New TCV Bookings (Q4 2025): Up 53.2% year over year. New ACV Bookings (Q4 2025): Up 37.7% year over year. Applied Workflow Automation Segment Revenue (Q4 2025): Decline of 15.1% year over year. Technology Segment Revenue (Q4 2025): Decline of 14.6% year over year, increased 1% sequentially to $21.7 million. European Region Revenue Growth (Full Year 2025): 4.7% year over year. European Region Gross Margin (Full Year 2025): 28.1%, an increase of 130 basis points year over year. Revenue per FTE: Approximately $80,000, exceeding the peer group average of approximately $60,000. Top 3 Clients Revenue Contribution: Approximately 17% of annual revenue. Top 10 Clients Revenue Contribution: 32% of annual revenue. Warning! GuruFocus has detected 6 Warning Signs with XBP. Is XBP fairly valued? Test your thesis with our free DCF calculator. Release Date: March 31, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. XBP Global Holdings Inc (NASDAQ:XBP) successfully completed the transformative acquisition of Exela Technologies BPA, integrating European and Americas/Asia businesses into one platform. The company is focusing on becoming an AI-led organization, which is expected to expand margins and improve operational efficiency. XBP Global Holdings Inc (NASDAQ:XBP) has a diversified client base with over 2,500 clients, and no single client accounts for more than 7.5% of revenue, reducing dependency on any single client. The company reported a significant increase in new TCV bookings, up 53.2% year over year in the fourth quarter, indicating strong sales momentum. Gross margins have im…Read full document

This article first appeared on GuruFocus. Pro Forma Revenue (Full Year 2025): $879.6 million, down 13.6% year over year. Pro Forma Gross Margin (Full Year 2025): 21.9%, an increase of 30 basis points year over year. Pro Forma Normalized EBITDA (Full Year 2025): $90.2 million, a decrease of 13.7% year over year. Normalized EBITDA Margin (Full Year 2025): 10.3%, flat versus last year. Operating Cash Flows: Negatively impacted by cash outflows related to the transaction and pre-petition liabilities, exceeding $21 million. Revenue (Q4 2025): $207 million, a decline of 15.1% year over year. Gross Margin (Q4 2025): 22.7%, an increase of 110 basis points year over year. Normalized EBITDA (Q4 2025): $19.2 million, a decline of 35% year over year. New TCV Bookings (Q4 2025): Up 53.2% year over year. New ACV Bookings (Q4 2025): Up 37.7% year over year. Applied Workflow Automation Segment Revenue (Q4 2025): Decline of 15.1% year over year. Technology Segment Revenue (Q4 2025): Decline of 14.6% year over year, increased 1% sequentially to $21.7 million. European Region Revenue Growth (Full Year 2025): 4.7% year over year. European Region Gross Margin (Full Year 2025): 28.1%, an increase of 130 basis points year over year. Revenue per FTE: Approximately $80,000, exceeding the peer group average of approximately $60,000. Top 3 Clients Revenue Contribution: Approximately 17% of annual revenue. Top 10 Clients Revenue Contribution: 32% of annual revenue. Warning! GuruFocus has detected 6 Warning Signs with XBP. Is XBP fairly valued? Test your thesis with our free DCF calculator. Release Date: March 31, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. XBP Global Holdings Inc (NASDAQ:XBP) successfully completed the transformative acquisition of Exela Technologies BPA, integrating European and Americas/Asia businesses into one platform. The company is focusing on becoming an AI-led organization, which is expected to expand margins and improve operational efficiency. XBP Global Holdings Inc (NASDAQ:XBP) has a diversified client base with over 2,500 clients, and no single client accounts for more than 7.5% of revenue, reducing dependency on any single client. The company reported a significant increase in new TCV bookings, up 53.2% year over year in the fourth quarter, indicating strong sales momentum. Gross margins have improved, with a 200 basis point increase over the last two quarters, driven by automation and cost efficiency efforts. Pro forma revenue for the full year 2025 was down 13.6% year over year, primarily due to project completions and client exits. Normalized EBITDA decreased by 13.7% year over year, with a flat EBITDA margin of 10.3%, indicating challenges in maintaining profitability. The company experienced a 15.1% year-over-year decline in fourth-quarter revenue, attributed to restructuring-related client exits. Operating cash flows were negatively impacted by transaction-related cash outflows and pre-petition liabilities exceeding $21 million. Sales cycles remain long, and macroeconomic headwinds are creating challenges in converting sales momentum into immediate revenue growth. Q: Can you elaborate on the integration process following the acquisition of Exela Technologies BPA? A: Andrej Jonovic, CEO: The integration focused on streamlining and simplifying the organization, hiring new talent, and promoting from within to future-proof our culture. We've moved beyond initial repositioning to focus on growth and building a sustainable long-term enterprise embedded with clients' evolving needs. Q: How is XBP Global leveraging AI in its operations? A: Andrej Jonovic, CEO: We're disrupting legacy workflows by transitioning to AI-driven SDLC, expecting meaningful margin uplift. AI is used to augment human capabilities, ensuring mission-critical outcomes without compromising human accountability. Q: What are the financial highlights for the full year 2025? A: Dejan Avramovic, CFO: Pro forma revenue was $879.6 million, down 13.6% year over year, primarily due to project completions and client exits. Pro forma gross margin increased by 30 basis points to 21.9%, driven by a favorable sales mix in our technology segment. Q: Can you discuss the sales momentum and pipeline development? A: Dejan Avramovic, CFO: We created approximately $1.4 billion of new pipeline in 2025, up 8% over 2024. In Q4, new TCV bookings were up 53.2% year over year, indicating strong sales momentum despite long sales cycles and macroeconomic headwinds. Q: What is the company's strategy for maintaining client relationships and expanding its client base? A: Andrej Jonovic, CEO: We focus on mission-critical mandates in regulated environments, ensuring compliance and security. Our top 25 clients have been with us for over 15 years on average. We aim to offer disruptive outcomes and deeper integration with agentic AI solutions. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

TranscriptFY2025 Q42026-03-31

FY2025 Q4 earnings call transcript

Earnings source - 25 paragraphs
Operator

Hello, and welcome to the XBP Global fourth quarter 2025 financial results conference call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. To ask a question during the session, you will need to press star one one on your telephone. You will then hear an automated message advising your hand has been raised. To withdraw your question, please press star one one again. Please be advised that today's conference is being recorded. It is now my pleasure to introduce Head of Investor Relations, David Shamis.

David Shamis

Thank you and good afternoon, everyone. Welcome to XBP Global's fourth quarter and full year 2025 earnings call. Joining me are CEO Andrej Jonovic and CFO Dejan Avramovic. Before we begin, please note that today's remarks may contain forward-looking statements, including statements regarding our future performance, outlook, and strategy. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially from those described. For a detailed discussion on these risks and uncertainties, please refer to our filings with the Securities and Exchange Commission, including our most recent annual report on Form 10-K and our proxy statement and other filings with the SEC, copies of which are available on our investor relations website at investors.xbpglobal.com. In addition, during this call, we will reference certain pro forma and non-GAAP financial measures.

David Shamis

Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are included in our earnings release in the appendix to our investor presentation, which are available on our investor relations website. With that, I'll turn the call over to Andrej.

Andrej Jonovic

Good afternoon, everyone. 2025 was a defining year for us at XBP Global. Following our transformative acquisition of Exela Technologies BPA at the end of July, we focused on three key areas. One, integrating two platforms into one XBP Global and benefiting from resulting synergies. Two, voluntarily disrupting ourselves to become an AI-led company and benefiting from expanding margins. Three, making investments in growth, starting with the hiring of Mike Shufeldt, our new Chief Revenue Officer, and an expanded sales team. Let's talk about these in a bit more detail. As I mentioned, in late July 2025, we completed the acquisition of Exela Technologies BPA, thereby combining a European business on one hand and an Americas and Asia business on the other into one platform, renamed XBP Global. Our initial focus has been to streamline and simplify the organization.

Andrej Jonovic

We've also hired new talent and promoted from within to ensure our culture is future-proofed. We feel good about the amount of progress we've made to date to operate as one unified organization. We've officially moved beyond the initial repositioning towards a focus on growth and building a sustainable long-term enterprise that is deeply embedded with our clients' evolving needs. We're focusing on mission-critical outcomes and incorporating AI responsibly. There are two key points I would like to make with respect to AI as we see it. One is human accountability, and the other is governance, and I will address this in more detail over the course of the call. We're spending a considerable amount of time disrupting our legacy workflows. A lot of the disruption is impacting our technology teams and their way of operating as we move from traditional SDLC to AI-driven SDLC.

Andrej Jonovic

At the same time, I would like to say that disruption is ultimately function agnostic. Everyone in our company is expected to augment AI to deliver more of themselves. The simplest way to look at outcomes here is that we're expecting to see meaningful margin uplift over the coming period. We've been laying the groundwork for a return to growth. We've onboarded a Chief Revenue Officer and invested in an expanded sales team. We've been reaching out to our trusted clients to reintroduce ourselves and to listen to their needs. The bottom line here is that we believe we have a suite of agentic AI-driven solutions which will enable more clients to transition from labor-intensive reactive workflows to fully orchestrated exception-driven workflows without compromising on their standards or our value of human accountability.

Andrej Jonovic

Another thing to note as it relates to our interaction with AI is that legacy metrics are changing rapidly. While they might tell the story of today, they might not tell the story of tomorrow. Take new sales, for example. Winning the trust of clients through large contract wins is exciting and tends to be viewed as indicative of momentum. I do think we need to take a more balanced approach and focus on ROI and the sustainability of contracts. We're looking to offer our clients disruptive outcomes and deeper integration than before. Let me give you an example. With agentic AI, privacy is not afforded by using public models. We recently deployed a state-of-the-art large language model to a private cloud belonging to a major French insurance company in order to facilitate a plethora of high-value agentic AI use cases.

Andrej Jonovic

This approach ensures that agentic AI can scale securely on a private cloud while simultaneously protecting privacy to the maximum possible extent and avoiding escalating token costs or token maxing. We think this is an industry benchmark where our document processing custom neural networks can work in tandem with agentic AI to deliver best-in-class value to our clients. We think that longer term, this will result in structurally higher margins. Let's start with the deck and slide three in particular, which essentially highlights our strategic positioning as a company. First, our presence in mission-critical mandates and in highly regulated environments creates significant natural barriers to entry. In sectors like healthcare, BFSI, and the public sector, there are complex and rigorous regulatory compliance governance and security standards that general AI simply cannot replace at the moment. These are more than just tasks.

Andrej Jonovic

They're mission-critical mandates where the cost of error for our clients is significant. Our entrenchment means that we aren't just a service provider, but a part of the client's overall compliance infrastructure. This is one of the key reasons why our top 25 clients have been with us for over 15 years on average. Furthermore, our competitive mode is defined by human accountability and domain expertise. While AI is great at automating tasks, it cannot independently manage the last mile of complex decision-making. Our clients depend on the institutional knowledge we possess to provide oversight and protection. With decades of experience, and by anchoring our hyper-automation solutions with human-in-the-loop or human-on-top processes, we ensure that human accountability and judgment is paramount to everything we do. Domain expertise is what makes our business model resilient in today's shifting landscape.

Andrej Jonovic

Lastly, it's worth noting that we often sit at the crossroads of analog data and digital outcomes. For many of our clients, digital transformation is more than just software. It requires a partner capable of processing large, unstructured, and often physical datasets into fully digital, actionable workflows. This physical element of our business makes us an essential partner in enabling the very digital transformations that AI models rely upon. I'd like to skip to slide five. As I mentioned earlier, XBP Global is deeply embedded in the operations that underpin our economy and government, especially in the United States. Our data management and automation solutions are vital for sectors like healthcare, banking, and finance. We handle vast amounts of sensitive data and decisioning here. One example is the Department of Veterans Affairs, which has for years been one of our largest clients.

Andrej Jonovic

We've delivered essential AI-enabled services for many years to the VA, and it ultimately helps our veterans obtain better and more timely care. I'm gonna skip ahead to slide nine, which talks about our diversified base of 2,500+ clients, with no single client accounting for more than 7.5% of our revenue. If we break this down a little further, over 140 of these clients have ACV of $1 million or more. We're in a position now to increase our penetration with these clients and win back some of the business that BPA has lost over the last couple of years. From a new sales perspective, we think we're starting to see good momentum in the few months since becoming XBP Global.

Andrej Jonovic

We created approximately $1.4 billion of new pipeline in 2025, up 8% over 2024, and in the full year, we closed nearly $300 million of TCV, with approximately $100 million of that coming in just the fourth quarter. That said, the sales cycles do remain long. Headwinds from the broader macroeconomic environment are not making things easier for anyone. To summarize, 2026 will be a pivotal year for us. We expect to see further improvement in our margin and substantial progression towards being an AI-led provider of mission-critical workflows, and we'll do our best to ensure we remain relevant for our clients and prospects. With that, I will now turn the call over to Dejan Avramovic, our CFO.

Dejan Avramovic

Thank you, Andrej, and good afternoon, everyone. I will now walk you through our financial and operating results for the fourth quarter and full year 2025. My comments will primarily focus on pro forma results to reflect the combined operations of BPA and XBP Europe on an apples-to-apples basis, given continued complexity in the GAAP results, especially for full year numbers and any comparisons versus prior periods. Starting on slide 11. For the full year 2025, we had pro forma revenue of $879.6 million, which was down 13.6% year-over-year. The decline was primarily due to project completions and client exits, partially offset by new client additions.

Dejan Avramovic

Like I talked about on our last quarterly call, the restructuring of BPA resulted in expected restructuring related exits as customers were effectively forced to diversify some of their business away from us. Additionally, it means that for a large portion of the year, the company did not have a functioning sales funnel, which further impacted our ability to retain and win new clients. Post-acquisition, however, we have turned our sales engines back on and have been very focused on ROI in everything we do, which ultimately we think will be beneficial for us. Our pro forma gross margin was 21.9% for the year, which was an increase of 30 basis points year-over-year. This was primarily driven by a favorable sales mix with our higher margin technology segment driving the overall gross margin lift.

Dejan Avramovic

Our pro forma normalized EBITDA was $90.2 million, a decrease of 13.7% year-over-year, and our normalized EBITDA margin was flat versus last year at 10.3%. With regards to the operating cash flows, the post-transaction period was negatively impacted by the expected cash outflows related to the transaction and pre-petition liabilities, which were in excess of $21 million. Turning to slide 12. In the fourth quarter of 2025, we had total revenue of $207 million, a decline of 15.1% year-over-year, and our gross margin increased by 110 basis points year-over-year to 22.7%, driven by margin expansion in our Applied Workflow Automation segment. Our normalized EBITDA was $19.2 million, a decline of 35% year-over-year.

Dejan Avramovic

Again, the fourth quarter revenue and EBITDA declines can largely be attributed to the expected restructuring-related exits I just talked about and were especially challenging on tougher comps from a year ago. Like Andrej talked about in his opening remarks, we're starting to see some green shoots from a sales perspective, and this was evident in our bookings numbers in the fourth quarter. Let's start with our new TCV bookings. In the fourth quarter, this metric was up 53.2% year-over-year, more than double our new TCV bookings in the third quarter and 68% above our new TCV bookings from the previous four-quarter average. With respect to our new ACV bookings, these were up 37.7% year-over-year, up 89% from the third quarter, and 47% above the previous four-quarter average.

Dejan Avramovic

Now as to why this sales velocity is not being reflected in our revenue performance, the direct answer is that we're currently in an air pocket. We're burning off legacy projects while new higher value signings are still in the implementation lag, which can last anywhere from a few weeks to several months until that revenue and margin are recognized. That being said, we've seen a small uptick in our gross margins, which is a direct result of AI-enabled outcomes, but there is more work to do. Moving to slide 13, which reviews our segment breakdown. As a reminder, Applied Workflow Automation is our largest segment and contributes approximately 90% of our revenues.

Dejan Avramovic

This segment includes the company's bills and payments, healthcare industry solutions, on-site enterprise solutions, integrated communications, and enterprise legal management business units, which serve leading banks, payers and providers, utilities as well as federal, regional, and local government entities. The technology segment focuses on the sale of recurring and perpetual software licenses, software maintenance and professional services, as well as hardware solutions and maintenance. While this segment only makes up about 10% of our revenues, it contributes approximately 30% of our gross profits since the gross margin of this segment tends to be in the range of 55%-65%. In the fourth quarter, the Applied Workflow Automation segment had a year-over-year revenue decline of 15.1% on a pro forma basis.

Dejan Avramovic

Gross margins, however, increased by 140 basis points year-over-year, and 110 basis points sequentially to 18.4%. Our technology revenue declined by 14.6% year-over-year, but increased 1% sequentially to $21.7 million. This decrease was primarily driven by the expected completion of several one-time projects and, to a lesser extent, the exit of certain clients. For the full year, our European region saw revenue growth of 4.7% year-over-year, driven by many of the initiatives and sales wins we experienced earlier in the year, offset somewhat by the completion of some projects and client exits. Our gross margins in Europe increased 130 basis points year-over-year to 28.1%, which is well above our consolidated gross margins of 21.9%.

Dejan Avramovic

This gross margin expansion was driven by execution of large-scale deals with high levels of automation, something we're working on executing across the combined company. This should serve as a blueprint for the direction we plan to take gross margins for XBP Global. With respect to margins on slide 14, I'd like to point out the expansion of our gross margin despite the decline in revenue over the last few quarters. Our gross margins are up 200 basis points in the last two quarters as a result of a deliberate application of automation and focus on cost efficiency. Now I'll turn it back to Andrej, who will give you some additional color on some of our automation and sales efforts.

Andrej Jonovic

Thanks, Dejan. I'd like to cover a few more slides, and I would like to ask that we turn to slide 15, where we're seeing a natural evolution of our workforce composition driven by the dual impact of the AI disruption that we are embracing. On one hand, it changes the way we operate internally, and on the other, how we operate in serving our clients. Among our tech teams, the shift towards AI-based SDLC creates an uplift primarily in product development, change requests, and increasingly in tech support. We see approximately 70% uplift in speed in output, meaning new features, and we think this has further room for improvement. I want to draw your attention to a metric that separates us from the legacy BPA model, which is revenue per FTE.

Andrej Jonovic

When contextualized, as shown on the right-hand side of the slide, our revenue per FTE is approximately $80,000 and exceeds the peer group average of approximately $60,000. We still see this as a relevant indicator for how we're decoupling growth from headcount, something that distinguishes us from legacy BPA models, including many companies that are significantly larger than us. Next, I'd like to talk about some of our client metrics on slide 16. As you can see, we have a broadly diversified industry vertical and client size, which provides a natural hedge. Our top three clients contribute approximately 17% of our annual revenue, with the top ten making up just 32%, which goes to show we aren't overly concentrated. Moving to slide 17, with respect to sales.

Andrej Jonovic

Overall, we've seen an expansion of our pipeline and a healthy rebound in bookings in Q4. We're investing in sales efforts, and we're watching this space closely. The chart on the left shows our quarterly TCV signings, and while it's true that we're still far off from the pre-merger levels, we have seen in Q4 the highest results in all of 2025. On the right-hand side, we show our new ACV signings by industry, and the key takeaway here is that our bookings are diversified and not overly focused in any one industry. In total, the fourth quarter, we closed around $34.8 million of new ACV from over 560 separate deals.

Andrej Jonovic

We've had some success this quarter, particularly from BFSI manufacturing, which included a win-back with a large property and casualty insurance company, which is the result of our win-back campaign, and a large contract with a well-known aerospace and defense contractor and several banking-related deals. Additionally, we closed several federal and local government-related contracts across the Americas and Europe. I'd like to close by thanking our dedicated team for their continued efforts in growing our sales and moving us in the right direction. With that, I'll turn it over to the operator to open up for Q&A. Operator, please.

Operator

Thank you. As a reminder to ask a question, please press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. One moment, please. Ladies and gentlemen, this does conclude today's conference. Thank you for participating, and you may now disconnect.

As of 2026-08-15 • Updated weeklySource: Earnings sourceIngestion runbook