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TIM ParticipacoesC
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2026-07-28
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Investor releaseQuarter not tagged2026-07-28

TIM SA (TIMB) Q2 2026 Earnings Call Highlights: Strong Revenue Growth Amid Competitive Challenges

GuruFocus.com
This article first appeared on GuruFocus. Service Revenue Growth: Increased around 6% in the first half of the year. EBITDA Growth: Grew around 7% in the first half. EBITDA After Lease: Increased close to 8%. Net Income: Surpassed BRL1 billion in the quarter, increasing around 6% year-over-year in the first half. Operating Cash Flow: Surpassed BRL3 billion in the first half, growing at a double-digit pace. Mobile Service Revenue: Postpaid expansion represents close to 70% of mobile service revenues. B2B Revenue: Now represents around 7% of service revenues. Warning! GuruFocus has detected 9 Warning Signs with BRX. Is TIMB fairly valued? Test your thesis with our free DCF calculator. Release Date: July 28, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. TIM SA (NYSE:TIMB) reported a 6% increase in service revenue for the first half of 2026, demonstrating solid revenue growth. EBITDA grew by approximately 7% in the first half, with EBITDA after lease increasing close to 8%, supported by operational efficiency and cost discipline. Operating cash flow surpassed BRL3 billion in the first half, growing at a double-digit pace, reinforcing strong cash generation. The company launched new offerings such as TIM Ultra Combo and TIM Pay, which are expected to enhance customer engagement and create new monetization opportunities. TIM SA (NYSE:TIMB) continues to expand its B2B segment, with revenue now representing around 7% of service revenues, and is advancing in areas like IoT and digital solutions. The mobile subscriber base contracted in the quarter, with a decline in market share, attributed to competitive pressures and pricing strategies. Revenue growth excluding M&A was slightly below inflation, with core client-generated business growing at only 3.1% year-over-year. There was an increase in bad debt expenses, partly due to a nonrecurring effect from a specific B2B client, indicating potential macroeconomic pressures. The company faces challenges in balancing capital allocation for shareholder distributions and investments in fiber and convergence, especially after the iSystems acquisition. International roaming expenses showed volatility, complicating the assessment of EBITDA margins and indicating potential mismatches between revenue and costs. Q: How has the acquisition of iSystems impacted your FTTH bui…Read full document

This article first appeared on GuruFocus. Service Revenue Growth: Increased around 6% in the first half of the year. EBITDA Growth: Grew around 7% in the first half. EBITDA After Lease: Increased close to 8%. Net Income: Surpassed BRL1 billion in the quarter, increasing around 6% year-over-year in the first half. Operating Cash Flow: Surpassed BRL3 billion in the first half, growing at a double-digit pace. Mobile Service Revenue: Postpaid expansion represents close to 70% of mobile service revenues. B2B Revenue: Now represents around 7% of service revenues. Warning! GuruFocus has detected 9 Warning Signs with BRX. Is TIMB fairly valued? Test your thesis with our free DCF calculator. Release Date: July 28, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. TIM SA (NYSE:TIMB) reported a 6% increase in service revenue for the first half of 2026, demonstrating solid revenue growth. EBITDA grew by approximately 7% in the first half, with EBITDA after lease increasing close to 8%, supported by operational efficiency and cost discipline. Operating cash flow surpassed BRL3 billion in the first half, growing at a double-digit pace, reinforcing strong cash generation. The company launched new offerings such as TIM Ultra Combo and TIM Pay, which are expected to enhance customer engagement and create new monetization opportunities. TIM SA (NYSE:TIMB) continues to expand its B2B segment, with revenue now representing around 7% of service revenues, and is advancing in areas like IoT and digital solutions. The mobile subscriber base contracted in the quarter, with a decline in market share, attributed to competitive pressures and pricing strategies. Revenue growth excluding M&A was slightly below inflation, with core client-generated business growing at only 3.1% year-over-year. There was an increase in bad debt expenses, partly due to a nonrecurring effect from a specific B2B client, indicating potential macroeconomic pressures. The company faces challenges in balancing capital allocation for shareholder distributions and investments in fiber and convergence, especially after the iSystems acquisition. International roaming expenses showed volatility, complicating the assessment of EBITDA margins and indicating potential mismatches between revenue and costs. Q: How has the acquisition of iSystems impacted your FTTH build economics and what are the incremental CapEx commitments? Also, can you elaborate on the mobile base contraction this quarter? A: The acquisition of iSystems accelerates our broadband strategy by allowing us to control the network and client experience, which enhances our financial profile. We don't foresee a significant impact on CapEx as we are optimizing our CapEx base. Regarding the mobile base, the contraction is due to a strategic focus on value over volume, and the competitive market dynamics have also influenced gross additions. Q: Revenue growth excluding M&A was slightly below inflation. Are there plans to reaccelerate growth in the core mobile line? A: We have restructured our offerings to boost customer base dynamics, including launching new convergent projects and control plans payable via credit card. The competitive environment has seen more below-the-line offerings, and we are adapting our portfolio to remain competitive. Q: What is the risk of cannibalization with the new hybrid plans, and what is your M&A strategy for broadband growth? A: Cannibalization risks are mitigated through strategic remuneration of our commercial networks. Our M&A strategy involves analyzing potential targets for broadband growth, but we are not in a rush as we focus on organic growth and optimizing our current assets. Q: Can you provide insights into the margin dynamics and capital allocation strategy post-iSystems acquisition? A: Margin expansion is supported by productivity initiatives across different business lines. The acquisition of iSystems does not change our capital allocation strategy, which focuses on maximizing shareholder returns while maintaining investment in growth areas. Q: How are bad debt expenses trending, and is the macro environment affecting your B2B growth plans? A: Bad debt expenses have been impacted by a one-off B2B client issue, but we expect stabilization moving forward. The macro environment has not slowed our B2B growth, as we continue to see strong demand in our strategic verticals. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-07-28

TIM Q2 Earnings Call Highlights

MarketBeat
Interested in TIM S.A. Sponsored ADR? Here are five stocks we like better. Strong financial performance: TIM’s second-quarter revenue approached BRL 7 billion, while first-half service revenue rose about 6%, EBITDA increased roughly 7%, and net income exceeded BRL 1 billion. Operating cash flow surpassed BRL 3 billion, supported by efficiency gains and cost discipline. Growth strategy is broadening: Mobile revenue growth slowed to about 4.7% amid pricing-related churn and stronger competition, prompting new offerings such as TIM Play, TIM Ultracombo and a PicPay partnership. TIM is also using the I-Systems acquisition to strengthen broadband and remains focused on expanding B2B, IoT and AI services. Capital allocation remains shareholder-friendly: Management said I-Systems will not increase stated CapEx guidance and that the company has sufficient cash to fund investment and dividends. Bad debt was affected by a one-time B2B issue but is expected to stabilize through credit scoring, segmentation and AI-supported collections. TIM (NYSE:TIMB) reported second-quarter results marked by revenue growth, expanding profitability and strong cash generation, while executives outlined initiatives aimed at diversifying the company’s revenue base through broadband, business services, content and financial-services partnerships. Chief Executive Officer Alberto Griselli said quarterly revenue approached BRL 7 billion, while service revenue increased about 6% in the first half of 2026. EBITDA rose about 7% during the first six months, and EBITDA after leases increased close to 8%, supported by operational efficiency, cost discipline and margin expansion. → Volatility Is Back and These 3 Market Tollbooths Are Best Positioned to Profit Quarterly net income surpassed BRL 1 billion and increased about 6% year over year, Griselli said. Operating cash flow exceeded BRL 3 billion in the first half, posting double-digit growth. Mobile remained the company’s foundation, with postpaid customers accounting for nearly 70% of mobile service revenue. However, Griselli said mobile revenue growth slowed to roughly 4.7%, reflecting the dilution of prior price increases and softer customer-base dynamics during the first half. → This Tiny AI Supplier Could Be More Important Than the Chipmakers The company implemented a price increase during the first quarter, which contributed to elevated chu…Read full document

Interested in TIM S.A. Sponsored ADR? Here are five stocks we like better. Strong financial performance: TIM’s second-quarter revenue approached BRL 7 billion, while first-half service revenue rose about 6%, EBITDA increased roughly 7%, and net income exceeded BRL 1 billion. Operating cash flow surpassed BRL 3 billion, supported by efficiency gains and cost discipline. Growth strategy is broadening: Mobile revenue growth slowed to about 4.7% amid pricing-related churn and stronger competition, prompting new offerings such as TIM Play, TIM Ultracombo and a PicPay partnership. TIM is also using the I-Systems acquisition to strengthen broadband and remains focused on expanding B2B, IoT and AI services. Capital allocation remains shareholder-friendly: Management said I-Systems will not increase stated CapEx guidance and that the company has sufficient cash to fund investment and dividends. Bad debt was affected by a one-time B2B issue but is expected to stabilize through credit scoring, segmentation and AI-supported collections. TIM (NYSE:TIMB) reported second-quarter results marked by revenue growth, expanding profitability and strong cash generation, while executives outlined initiatives aimed at diversifying the company’s revenue base through broadband, business services, content and financial-services partnerships. Chief Executive Officer Alberto Griselli said quarterly revenue approached BRL 7 billion, while service revenue increased about 6% in the first half of 2026. EBITDA rose about 7% during the first six months, and EBITDA after leases increased close to 8%, supported by operational efficiency, cost discipline and margin expansion. → Volatility Is Back and These 3 Market Tollbooths Are Best Positioned to Profit Quarterly net income surpassed BRL 1 billion and increased about 6% year over year, Griselli said. Operating cash flow exceeded BRL 3 billion in the first half, posting double-digit growth. Mobile remained the company’s foundation, with postpaid customers accounting for nearly 70% of mobile service revenue. However, Griselli said mobile revenue growth slowed to roughly 4.7%, reflecting the dilution of prior price increases and softer customer-base dynamics during the first half. → This Tiny AI Supplier Could Be More Important Than the Chipmakers The company implemented a price increase during the first quarter, which contributed to elevated churn in the first and second quarters, according to Griselli. He said churn improved in June compared with April. To support mobile revenue and customer growth, TIM has revised its portfolio across several areas: TIM Controle Fit: A credit-card-paid offering intended to facilitate migration from prepaid service to Controle plans with lower credit risk. TIM Play: A paid content aggregation platform designed to create additional monetization opportunities and increase customer retention. PicPay partnership: A new distribution channel intended to expand TIM’s digital ecosystem and provide another platform for customer acquisition. TIM Ultracombo: A converged offer combining fiber broadband, mobile service and content. → 2 Stocks Built to Thrive If Inflation Refuses to Fade Griselli said the newer offerings serve complementary goals, including ARPU growth, customer migrations and broader market appeal. The company acknowledged a risk that lower-tier plans could cannibalize higher-end Controle offers, but said it seeks to mitigate that risk through product design and commercial-network compensation structures. On competition, Griselli said the market has become more promotional as below-the-line, or BTL, offers have become more widely available. He said TIM intends to raise front-book Controle pricing but will monitor competitors with larger postpaid market shares before moving. Griselli described the acquisition of I-Systems as an accelerator for TIM’s broadband strategy. He said owning the network gives the company greater control over customer experience, profitability and commercial execution, alongside its existing agreement with V.tal. The CEO said the acquisition should not have a material effect on TIM’s capital expenditure profile because the company expects to absorb related spending through CapEx optimization measures already underway. Chief Financial Officer Andrea Viegas said the company is not increasing its stated CapEx guidance because of I-Systems and instead plans to monetize the acquired assets by increasing take-up. TIM Ultracombo was launched nationwide across the company’s footprint and is available through TIM’s network and its V.tal partnership in major Brazilian cities, Griselli said. Commercial terms may vary by region because broadband competition is regional. He said early results from the launch have been positive, even before a wider advertising campaign. Griselli said TIM is also evaluating other organic ways to add technologies to its portfolio and continues to assess possible broadband acquisitions. The company has profiled potential targets and does not see urgency for additional transactions following the I-Systems acquisition, he said. B2B revenue is gaining importance and represents about 7% of TIM’s service revenue, according to Griselli. The company is expanding beyond connectivity through internet-of-things, private-network and digital-solution offerings. The company said it has not seen a slowdown in its B2B activity despite macroeconomic uncertainty. Griselli said TIM recorded its strongest second quarter in IoT solutions and that the pipeline for V8’s digital and artificial-intelligence services remains strong. TIM is working with V8 to cross-sell digital and AI offerings into selected verticals, including agribusiness, logistics, utilities and mining. Griselli cautioned that sales cycles for more complex projects may take time because the solutions are business-critical for customers. Artificial intelligence is also being used internally to support productivity initiatives in network operations, IT, customer care, collections and legal functions. Griselli said AI-driven collection efforts have engaged more than 2 million customers and produced a meaningful improvement in recovery rates. The company is also working to automate more complex call-center interactions, including customer questions related to bills. Viegas said TIM’s approach to capital allocation remains unchanged following the I-Systems transaction: invest in projects with attractive returns while maximizing shareholder remuneration. She said the company has sufficient cash to support dividends and I-Systems-related CapEx, and noted that TIM recently announced a capital increase at I-Systems to address its debt. On bad debt, Viegas said second-quarter results were affected by a one-time issue involving a B2B customer partnership. She also cited a slight increase associated with expansion of the postpaid customer base, but said management believes bad debt has reached a plateau and expects gradual stabilization. TIM is using credit-score models, customer segmentation and AI-supported collections to mitigate the impact. Griselli concluded that TIM is pursuing growth opportunities across mobile, broadband and B2B while seeking to maintain productivity gains and broaden the company’s sources of revenue. TIM SA, a telecommunications company, provides mobile voice, data, and broadband services in Brazil. The company offers in mobile, landline, long-distance, and data transmission services. It also offers fixed ultra-broadband, fixed ultraband broadband, and digital content services. The company serves individuals and corporates, as well as small, medium, and large companies. TIM S.A is based in Rio de Janeiro, Brazil. The company operates as a subsidiary of TIM Brasil Serviços e Participações SA This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. The article "TIM Q2 Earnings Call Highlights" was originally published by MarketBeat. View MarketBeat's top stocks for July 2026.

TranscriptFY2026 Q22026-07-28

FY2026 Q2 earnings call transcript

Earnings source - 87 paragraphs
Operator

Good morning, ladies and gentlemen. Welcome to TIM S.A. 2026 Second Quarter Results Video Conference Call. We would like to inform you that this event is being recorded, and all the participants will be in listen-only mode during the company's presentation. There will be a replay for this call on the company's website. After TIM S.A. remarks are completed, there will be a question and answer session for participants. At that time, further instructions will be given.

Luiza Macedo

Welcome to TIM's second quarter 2026 results presentation. Following today's presentation, Alberto Griselli, CEO, Andrea Viegas, CFO, and the investor relations team will be available for the live Q&A session. Before we begin, please note that this presentation may contain forward-looking statements, which are subject to risks and uncertainties. Now I'll hand it over to Alberto.

Alberto Griselli

Hello, everyone. The second quarter was marked by solid execution. We deliver revenue growth, profitability expansion, and cash generation in a balanced way while continuing to diversify our revenue profile and strengthen our operation. As our growth avenues diversify, we increase the resilience of the business and develop a sustainable path for value creation to our shareholder. Let me walk you through the main highlights. Revenue continued to show a consistent dynamic, approaching BRL 7 billion in the quarter, with service revenues maintaining a solid pace. The first half of the year, service revenue increased around 6%, reflecting broader contribution across the business. This performance was accompanied by further profitability gains. EBITDA grew around 7% in the first half, while EBITA after lease increased close to 8%, supported by operational efficiency, cost discipline, and continued margin expansion.

Alberto Griselli

Net income surpassed BRL 1 billion in the quarter, increasing around 6% year-over-year. In the first half, net income also grew despite a more challenging comparison base for the lines below EBITDA. Cash generation remained strong. Operating cash flow surpassed BRL 3 billion in the first half, growing at a double-digit pace and reinforcing the consistency of our cash generation. Looking to the different areas of the business, we saw solid performance from our key growth platform, with mobile and remaining course as the foundation of our performance, while Ultrafibra and B2B playing an increasingly more important role in our business evolution. In mobile, results were supported by continued postpaid expansion, which now represent close to 70% of mobile service revenues. This reinforces a higher value and more resilient customer base.

Alberto Griselli

During the first half, we focused on building a more dynamic and segmented portfolio, allowing us to better address customer needs while creating additional monetization opportunities. This includes expanding the usage of credit card as a payment method in annual and monthly options materialized in TIM Controle Fit. This launch expands our addressable market through more flexible propositions, strengthening value perception and engagement. Our streaming proposition is also evolving following the launch of TIM Play, a content aggregation platform, creating new opportunities for monetization while increasing customer stickiness. In financial services, the partnership with PicPay represents another step in expanding our digital ecosystem and creating cross-selling opportunities through an integrated customer journey. In broadband, Ultrafibra maintained positive momentum with customer expansion and consistent revenue growth, strengthening its relevance within our portfolio.

Alberto Griselli

To propel this further, we just launched TIM Ultracombo, our first truly convergent offer. It combines fiber, mobile, and content to strengthen its value proposition in selected markets, enabling TIM to target new pockets of growth while supporting LTV-oriented actions. In B2B, we continue to build a strategic growth platform. Revenue is expanding and gaining relevance, now representing around 7% of our service revenues. At the same time, we are advancing beyond connectivity with progress in IoT, private networks, and digital solutions. At the same time, artificial intelligence remains an important enabler of our transformation journey and a key lever for efficiency gains. One example is collections, where artificial intelligence supports more proactive and personalized interactions with customers in debt collection and negotiating processes.

Alberto Griselli

Early results are encouraging. With more than 2 million customers engaged in a meaningful improvement in recovery rates through the artificial intelligence agents. Together, these initiatives reinforce the evolution of TIM business, supported by disciplined growth, a broader set of revenue drivers, and consistent execution. We also continue to strengthen the foundation of the company through our culture, recognized by a great place to work, and through solid governance practices.

Alberto Griselli

Thank you. Now let's move to the live Q&A session.

Operator

Thank you, Mr. Alberto. To make your questions, please press the raise hand button. The first question comes from Luis Chagas from XP.

Luis Chagas

Hi, Alberto, Andrea, Vicente, and Luiza. Good morning, and thank you for the opportunity of making questions. I have two questions from my side. The first one is about I-Systems and FTTH. How does the I-Systems acquisition change your FTTH build economics and homes passed ambition, and what incremental CapEx commitment should we expected? The second question is about the mobile base, which contracted in this quarter while the market share fell. Is this a deliberate value over volume decision, or has the competitive response, including the intermediate price offers now in the market, started to cost you gross adds? Thank you.

Alberto Griselli

Hi, Luis. Good morning. Let me go quickly through the two questions. When it comes to I-Systems, I-Systems for us, it's some kind of accelerator of our broadband strategy, because now we control the network, the experience of the client, and to a better extent, the financial profile of broadband. Therefore, once we acquired and we own back our network, this is one of the growth vectors of our company going forward on our own network, besides the agreement that we have with V.tal. When it comes to the additional CapEx, basically, we already discussed in previous quarters that we saw some kind of upside risks on our CapEx profile, meaning that we are optimizing our CapEx base through a number of different mechanisms. There shouldn't be any material impact of I-Systems CapEx in our CapEx profile.

Alberto Griselli

We are able to absorb it, basically. When it comes to the revenue growth and the mobile revenue growth, it is important to say that we look at the revenue growth in a portfolio way. We've got two business lines growing double digit, and we have mobile growing at middle single digit at around 4.7%. This slowdown was somewhat expected because if you look at our revenue evolution quarter by quarter, once we do the price up, then it tends to slow down. That was also accompanied by a slower or softer customer base dynamics in the first half. The net additions results of a mixture of gross and churn has been softer in this first half versus last year and the second half last year. That's the reason why we put together on the ground a number of evolution of our value proposition.

Alberto Griselli

The new offerings that we've been launched to give more dynamism to the customer base dynamics. When you look at the customer base dynamics, also remember that we executed a price up in the first quarter. Our churn is a big pressure in the first quarter and second quarter. This also impacted our net addition dynamics. Was it clear, Luis?

Luis Chagas

Yes, very clear. Thank you, Alberto.

Operator

Thank you for your question. The next question comes from Mr. Rogério Araujo from Bank of America.

Rogério Araujo

Hi, Alberto, Andrea, Vicente, and Luiza. Thanks a lot for the opportunity. I have a couple here. The first one on revenue growth. Excluding M&A, revenue grew just slightly below inflation, mainly as the core client-generated business is growing at 3.1% year-over-year. My question is: Is there any plan to address growth in the core mobile line and re-accelerate its pace? If you could please share with us your thoughts on that. The second question, a follow-up from the first one, could you please walk through the competitive environment if there is any unusual discount from other players? If TIM is planning to increase TIM Controle plans front booking prices this year? Thank you so much.

Alberto Griselli

Let's go through the revenue growth slowdown, building up on the previous answers to Luis. The main driver behind the slowdown is the dilution effect of the price ups plus the customer base dynamics. Do we have plan to give more dynamism to the mobile revenue growth? Yes. As a matter of fact, we restructured a number of our offerings just this quarter or at the end of the previous quarter. There is a wide portfolio review and the objective is to give a push or a boost to the customer base dynamics in a number of different ways. If you look, we have four main areas of interest. The first one is, the Ultracombo, which is the convergent offering that we just launched.

Alberto Griselli

This would help primarily the broadband, this also has a positive effect on the churn of our customer base. We launched the TIM Play portfolio. It is an evolution of the way we go to market with the streaming products. It's a paid product, and therefore, this will support, monetize our own customer base. It's an ARPU driver. Of course, this also support the optimization of the cost related to the acquisition of this content. We have the third one, which is TIM Fit, which is a new Controle plans that is payable via credit card. This is a double objective. The first one is to feed our prepaid to Controle migration with a lower credit risk.

Alberto Griselli

The other one is to fill a gap that we have in our portfolio related to the, let's say, digital or BTL offering that our competitors already had. The last one is a new go to market, which is the one related to the partnership with PicPay. That is basically, it's a go to market whereby we will have another lake or another platform to grow our customer base. These different value proposition have complementary business objectives, both in terms of ARPU growth, internal migrations on our customer base, and more attractiveness on the market itself. When you go to your second question, which is related to the competitive dynamics. I think that it's important to step back for a while and just recap what is been going on in these last quarters.

Alberto Griselli

Let me go directly to the end. The end is that there is more predominancy of what we call a BTL offering or pricing. You know that in the market, we have what we call ATL above the line offering. That is our general pure postpaid and prepaid pricing, the front book offering that you see in shops, in the e-commerce. Then you have a number of offering that we label below the line offering, that are generally used to migrate the customer from prepaid to Controle. One of our competitor at the end of last year made one of this offer available through an MVNO agreement. Something that is, let's say, more contained became a bit more widespread. If you look at the way the market responded, we saw the other competitor that launch this BTL offering they'd already had in a more widespread fashion.

Alberto Griselli

That's the reason why we also had to adopt our portfolio, we launched this TIM Fit proposition that basically complement this one as well, the partnership with PicPay. It is also important to say that when you go to the market rationality, let's put it this way, you always have up and downs. In the past already, we had moments where one of our competitors increased price afterwards decreased price. It's a sort of cycle. There is a good moment, there is a moment that is not that good. Nowadays, the market is more competitive or it looks more promotional because these BTL offerings are more available and visible. That doesn't mean that after this period, we go back to a better period.

Alberto Griselli

When it comes to the front book adjustment of our control price, we certainly want to do it. In order for us to do it, we have two competitors with a higher postpaid market share. Let's see what they do, then we will move accordingly.

Rogério Araujo

Okay. Thanks a lot for the clarifications. Very helpful.

Operator

Thank you. The next questions come from Mr. Marcelo Santos from J.P. Morgan.

Marcelo Santos

Hi. Good morning. Thanks for taking my questions. The first question I wanted to double-click on these new plans that you launched on the hybrid. What is the risk of cannibalization of the higher-end control plans? How do you control for that? The second question is an update on M&A. How are you seeing the prospects? What is the current view of TIM in going to broadband? If you could expand a bit on that would be great. Thank you very much.

Alberto Griselli

Sure. I understood correctly your second question. Let me go to the first one. The risk of cannibalization, it of course exists. Generally we mitigate this risk of cannibalization with a number of strategy, including the remuneration of our commercial networks. When you look, for example, to a TIM Fit, TIM Fit is a product that is available primarily for people that do not pass the credit score for a Controle plans. They won't be able to buy a Controle plan because they don't have the credit profile. Therefore, they pay by credit card, the credit profile passes, and the customer is converted. If you design the process and the remuneration in the right way, you mitigate the risk of cannibalization. That's the first question.

Alberto Griselli

Marcelo, can you repeat your second one in terms of the prospect of broadband?

Marcelo Santos

M&A. I was asking about mergers and acquisitions, like what's your appetite for M&A? How you see this as a strategy to growing broadband? Just wanted a refresher on your M&A plans and fixed strategy. Thank you.

Alberto Griselli

Okay. Right. When it comes to the fixed strategy, we already bought I-Systems back, and that was the first driver of faster growth in broadband that is related to the fact that we control the network, we can manage profitability and commercial push in a more controlled way besides the customer experience. That's one of the reasons why we launched this TIM Ultracombo plan. We launched a couple of weeks ago. The results are quite positive so far, so we're happy with what we are seeing, and this is before we even go to the wider communication. We didn't launch any commercial advertising campaign yet.

Alberto Griselli

When it comes to the M&A, I think that the answer is similar to the answer of the previous quarters. Basically we profile, we analyze almost all targets. We know its pros and cons. We know the way that they contribute commercially or industrially to our strategy. We also think that given the overall environment, the pricing aspect is also important. The outlook ahead in terms of inflation and interest rate can create good conditions for us going forward. We don't have any rush at this point in time because we just launched an upgrade on our strategy after the acquisition with I-Systems.

Alberto Griselli

We think that we got significant and material opportunities in front of us related to what we are doing, and therefore that on this one, as when on the B2B one, we can grow revenues at a faster pace while clearly we'll work on putting more dynamism on the mobile side.

Marcelo Santos

Perfect. Thank you very much.

Operator

Thank you. The next question comes from Mr. Gustavo Farias from UBS.

Gustavo Farias

Hi, everyone. Thanks for taking my questions. Two questions. First one on the margin dynamics. We've seen a deceleration in client-generated revenue, but margins continue to expand. If you could provide color on the margins of the part of revenue that is not client-generated, and if it is what currently allows the consolidated margin to hold up, or this expansion is explained by other drivers. My second question is on capital allocation. How do you balance the distribution to shareholders considering the investments required to scale fiber and convergence, and especially following the increase in net debt after the I-Systems transaction? Thank you.

Alberto Griselli

Okay. Let me go on the margin dynamics. I think that you have a different business line with different margins. Broadband has a high margin, B2B has a lower margin, mobile has a higher margin. We have quite a wide set of initiatives to increase the productivity of our operations, and that it's the opportunity that lies ahead and the opportunity that is underpinning our margin expansion going forward. If you look at the cost performance, you will see that there are some costs that are increasing, like the debt is increasing a bit while we are comfortable that we can manage this. There are a number of costs that are going down.

Alberto Griselli

You will see HR and G&A increasing a bit because we are consolidating V.tal and I-Systems. At the end of the day, we have a wide set of initiatives to keep on increasing marginality going forward. That is underpinning the expansion that we are seeing and that we will keep seeing. When it comes to the capital allocation, then I will hand over the word to Andrea. The acquisition of I-Systems, as I was saying, basically I-Systems has a positive impact on OpEx and potentially a negative impact on CapEx. When it comes to the CapEx, we share with you guys that we have been optimizing our CapEx profile in terms of we acquire especially network systems, the swap and all these sort of things.

Alberto Griselli

Therefore, we are able to absorb this within our CapEx profile, maintaining the plan that we have in place for mobile.

Andrea Viegas

Hi, Gustavo. Related to the capital allocation, the way we think about capital allocation didn't change with the acquisition of I-Systems. As Alberto mentioned, we have some opportunity with I-Systems. They have an important asset that we have room to monetize, increase take-up. We are not considering increase our CapEx, the CapEx we already declare in our guidance because of I-Systems. What we will do is monetize the assets. Our capital allocation will continue with the same goal to Invest in attractive returns and maximize the shareholders' remuneration. We consider that we have enough cash for this, even with the increase of debt of I-Systems that we will work on. We just announced an increase of capital of I-Systems exactly to deal with this debt. We have enough cash to support our dividends and the CapEx of the I-Systems.

Gustavo Farias

Very clear. Thank you very much.

Operator

Thank you for your question. The next question comes from Mr. Gustavo Miele from Goldman Sachs.

Gustavo Miele

Good morning, Alberto, Andrea, Vicente, Luiza. Thanks for the opportunity. I also have two questions. The first one is related to bad debt expenses. We once again saw a small volatility in this line. You mentioned the release that this has some relation with a non-recurring effect of a specific client in the B2B market. Just want to make sure whether if we were to adjust for this non-recurring event, if you would still see some pressure on bad debt expenses, and if that's the case, if it does reflect maybe a tougher macro environment for your client base. This would be my first question. The second one, also related to macro, if you believe that maybe some volatility in the macro environment could lead to some revision in your plans on growing on the B2B market, which may be a bit more sensitive to those dynamics.

Gustavo Miele

Just want to test this hypothesis with you guys. Thank you very much.

Alberto Griselli

Sorry. Let me go with the second one, then I will leave the bad debt to Andrea. When it comes to B2B, we are not seeing, so far, a slowdown in our activity. I would say, Gustavo, that one of the reasons also that you see we disclose in this report that our B2B revenues is 6.6% of our overall revenue. Basically, we are a small player and attacker in this space through, let's say, a very specific business model that is related to the IoT solution and services and with V8, the digital and artificial intelligence solution. We didn't see, or we are not experiencing a slowdown in the verticals where we operate. As a matter of fact, we have the best second quarter in the IoT solutions in our history. When you look at V8 prospects and pipeline, it's quite rich.

Alberto Griselli

We are not seeing a deceleration yet. Of course, there is a number of things that are happening in Brazil and outside of Brazil. The impact of the macro environment, it's volatile, but we are not seeing a slowdown in the B2B line. For the bad debt, Andrea.

Andrea Viegas

Hi, Gustavo. As I mentioned in the first quarter, we have this situation with our B2B customer partnership that also impact the second quarter. This is a one-off situation. Of course, we have expansion in our postpaid customer base that came with a slight increase in the bad debt. We consider that we are achieving a plateau. We have this increase from the past two quarters, the first and the second quarter. We consider that we have achieved a plateau and we expect a gradual stabilization in bad debt moving forward. We are working hard in mitigate this impact besides the one-off, of course, working with our credit score models and customer segmentation. We are doing collection initiatives now with AI that we expect to improve this line in the coming future.

Gustavo Miele

That's very clear. Thanks, Andrea. Thanks, Alberto.

Operator

Thank you for your question. The next question comes from Mrs. Maria Clara from Itaú BBA.

Maria Clara

Hi everyone, thanks for this opportunity. My first question comes on the B2B. After the two first months of the incorporation of V8, can you please provide us how you feel about the asset? What is your B2B strategy going forward? What should be the low-hanging fruits in terms of revenue growth ahead? The second question comes on top of profitability. Andrea, you just mentioned about AI. Could this be a lever in terms of operating efficiencies, especially when it comes to call center expenses already in the short term? Thank you.

Alberto Griselli

Maria Clara, let me go with the B2B. We are already working very closely with the V8 guys. The low-hanging fruits are basically the cross and upselling of our strategic verticals with V8 product portfolio. If you look at our strategy, basically on B2B, especially in IoT, is where V8 provides value. We selected some verticals. These verticals are the agri business, the logistic business, the utility business, and the mining business. We have important core customers that we've been serving for a while now, and successfully. The idea is to identify the opportunities of cross-upselling our sort of coverage-as-a-service portfolio with the V8 digital and AI services. A number of discussions are already in place.

Alberto Griselli

The cycles for selling these more complex projects, we know that they are not short because they are business critical, they got business impact. The low-hanging fruits, basically, it's upselling our strategic customers with a wider set of portfolio. When it comes to profitability, I will leave to Andrea to address this.

Andrea Viegas

Hi, Maria Clara. Related to AI, we are continuing work with AI. We mentioned several times we work with in several fronts, network, of course, customer care. Now I just mentioned the collection, and we have in legal areas also, we are introducing AI. We consider that it's not a structure change, but we have several fronts where we work and increase the productivity. We believe this is a combination. These AI fronts, but also maintain our operational discipline, our focus in efficiency. This combination will continue to increase our productivity, but not just AI program. I don't know if you want to complete.

Alberto Griselli

I will put some additional color, Maria Clara, on. If you look at the last page of our presentation today, you will see on the right a number of use case categories that we are working on. Some of them are already in the implementation and material impact. I would say that network is one of them, and IT is another one of them. What does it mean? That the impact is already there, is material, and by the way, it's not completed. We implemented the first wave, where basically we achieved some kind of reduction in increasing productivity and increasing the quality of output. There are others where basically we still need to get to the material impact, but we are getting there. When it comes to the call center, for example, that you mentioned, a number of activities are already fully digitalized.

Alberto Griselli

Now we are working on the complex one. One of the complex one is, for example, the guest with the human operators, and they are related to the questions or complaints or explication related to the bills. Since there is a trade-off between the revenue that you trade off versus the customer satisfaction, this is a difficult one that is still managed and handled by the human attendees. Now we are working on the complex part, and the idea clearly is get to the point whereby the system can handle this 100%, almost 100%, via artificial intelligence. We are doing good progress. The first wave has been done on the easiest part, and now we're getting to the complex one. It takes some time.

Alberto Griselli

We have quite a wide set of portfolio of initiatives that will support us to increase productivity for a number of years ahead.

Maria Clara

Very clear. Thank you.

Operator

Thank you. Our next question comes from Phani Kanumuri from HSBC.

Phani Kanumuri

Hi. Thank you for taking my questions. The first one is on TIM Ultracombo. What percentage of your mobile subscriber base is covered by TIM Ultracombo? Do you have plans to expand it? If you have plans, how do you plan to expand the coverage? Is it by your M&A strategy, or do you have intentions of partnering with other fixed-broadband operators to offer a converged product? Thank you.

Alberto Griselli

Phani, let me try to rephrase it just to make sure that I understood it correctly. Did you ask what our plan in terms of an expansion of TIM Ultracombo?

Phani Kanumuri

Yes. Basically, your fiber base is pretty low compared to other operators, some other big operators. What percentage of your mobile subscriber base is currently covered by TIM Ultracombo?

Alberto Griselli

Okay. Right.

Phani Kanumuri

And then, do you have plans to expand it? Do you have plans to expand it by either going for a different M&A in fixed or doing product collaboration with other fixed broadband operators?

Alberto Griselli

Okay. Phani, let me go to the first one and then to the plan to expand it. On the first one, the product itself is already available nationwide. We basically operate via a formalized system that is our network, and our partner, V.tal, in the main capitals of Brazil. The Ultracombo has been launched across the board, so it's already available on the entire footprint. Clearly, the business model is a bit different, and this reflects, or may reflect, in some way, in the commercial value proposition, which is the price tag that we're putting in one region versus the others. Remembering that the competition in broadband is regional, we can adapt our offering regionally. Basically, the product is available nationwide, and the only things that may change is the commercial terms in one region versus the other region.

Alberto Griselli

Therefore, the footprint is already our footprint. The idea is to leverage our own customer base and our brand to accelerate broadband take-up. This is basically what we are going to see in the coming quarters, and with a positive fallback also on a longer term on churn on mobile services. This will appear over time. This is the organic. Let's put it this way, at this point is this organic plan. There is other organic plan where we can add to our portfolio additional technologies. We are looking into that also. That would be organic also. There is another plan that is related to potential M&A, whereby basically we buy somebody and with their fiber and complement our footprint also through an acquisition.

Alberto Griselli

This plan, it's a plan whereby I commented before, we profile all the players. We know pros and cons, we know what they add to our strategy and where clearly, we're just waiting for the right condition to materialize, and within the better condition can materialize going forward.

Phani Kanumuri

Great, thank you. Maybe one quick follow-up. In the comments, you said that price increases have led to some increased churn in 1Q and 2Q. As you look through 2Q into different months, are you seeing better churn trends in June compared to April?

Alberto Griselli

If I understood correctly, finally, you're asking if I commented that we saw some kind of churn increase in quarter one and quarter two. The answer is yes. This is normal in generally when we do price up, that would be back-book price up. The content was a bit more challenging because there was a bit more of ATL offering around. That's all. We didn't move like last year with front-book prices in the first and second quarter. Having said that, when you look at our churn level, it goes up and then goes down. If you ask if June is better than April in terms of churn level, the answer is yes. June is better than April.

Phani Kanumuri

Okay. Yeah. Thank you. Thanks.

Operator

Thank you. Our next question comes from Mr. Daniel Federle from Bradesco BBI.

Daniel Federle

Good morning, everyone. Thank you very much for taking my questions. The first one related to the platform revenue that more than doubled in the second quarter. I would like to hear if you expect any kind of volatility in this line, or we should see this as a trend going forward, very high growth going forward. Second question related to international roaming expenses that seem to be very volatile, making much more difficult to read if the margin was good or not, if there's any mismatch between roaming revenue and costs. Any color here would be welcome. Thank you.

Alberto Griselli

Let me address the first one, then I will leave the second one with Andrea. We have in our revenue profile different types of revenues. We got the mobile core revenues. We got the platform revenues within. We got the advertising revenues. We got the B2B revenues. Some of them are slightly more volatile versus the others. Therefore, these are part of our strategy now for. They've been part of our strategy many, many years. Therefore, once we close one deal with mobile advertisement, can be big or can be small. Overall, if you look in the year-end results, the numbers have been growing year after year. When you look at the platform strategy, we got some partnership that work better, some that do not scale up. So they present some volatility.

Alberto Griselli

Generally, the trend, since these are parts of our strategy, that if you look not on a quarterly basis, but on an an annual basis, these are accretive. The larger the scale, the less the volatility. If, for example, take B2B also, or the IoT within the B2B, is a smaller one, but is growing over time. Every now and then we close a big deal like the ones that have been closing in the last quarter, like CNH and CPFL, you see clearly a spike. If you take this year versus last year, it's growing. Some of the revenues, even because of their size, they are more volatile.

Alberto Griselli

The general trends, it's positive, and it's part of our revenue portfolio growth, whereby until some years ago, we just had mobile. Now we got mobile. We got broadband. We got B2B. We got platform strategy, and all contribute to a better resilience of our top line.

Andrea Viegas

Hi, Daniel. Related to the roaming costs, we have these agreements with the big carriers. We close amount for a year. They send us the data. We send for them the data. This is the difference between the revenue and the cost. Each quarter, they are not aligned. The first quarter, we have a higher, the peak of our cost of the international roaming, was one of the impacts that we had in our OpEx. In the second quarter, as we mentioned in the previous quarter, we were expecting a decrease and we are expecting this for the rest of the year. The revenue will occur during the year.

Andrea Viegas

Only when you see the full year you can see the combination between the revenue and the cost. I don't know if I addressed your question.

Daniel Federle

Yes. Just one follow-up. The roaming costs, the bottom happens in the second quarter. Is that correct?

Andrea Viegas

The revenue occurred during the quarters.

Daniel Federle

The costs?

Andrea Viegas

The costs, in this year, the major part occurring in the first quarter. In the next quarters, we'll see not a peak like we saw in the first quarter. If you remember, if you see our results in the first quarter, we had a very high interconnection roaming. This quarter is normalized.

Alberto Griselli

To make it simple, Daniel, generally, the cost tends to be higher in the first half and the revenues tends to be higher in the second half.

Andrea Viegas

Second, yes.

Daniel Federle

Okay. Thank you very much.

Alberto Griselli

It is every year. Every year is the same.

Andrea Viegas

Yes, every year is the same.

Daniel Federle

Okay. Thank you.

Operator

Thank you for your question. If you have another question, please press the Raise Hand button. Ladies and gentlemen, without any more questions, I'm returning to Mr. Alberto Griselli for his final remarks. Please, Mr. Alberto, you may proceed.

Alberto Griselli

Thank you all for joining today's video call. The market continues to evolve, and we have been driving our strategy to capture the opportunities in broadband, B2B, and, obviously, mobile. Our team is working relentlessly. I want to thank them for the effort and results, and I look forward to meeting you in the coming days. Ciao.

Operator

Thus, we conclude the second quarter of 2026 conference call of TIM S.A. For further information and details of the company, please access our website, tim.com./ir. You can disconnect from now on. Thank you, and once again.

TranscriptFY2026 Q12026-05-06

FY2026 Q1 earnings call transcript

Earnings source - 131 paragraphs
Operator

Good morning, ladies and gentlemen. Welcome to TIM S.A. 2026 first quarter results video conference call. We would like to inform you that this event is being recorded and all participants will be in a listen-only mode during the company's presentation. There will be a replay for this call on the company's website. After TIM S.A. remarks are completed, there will be a question and answer session for participants. At that time, further instructions will be given.

Vicente Ferreira

Hello, I'm Vicente Ferreira, Investor Relations Officer of TIM Brasil. Welcome to our earnings call. We will review our recent results and the evolution of our strategic plan, then open the floor for Q&A with CEO Alberto Griselli and CFO Andrea Viegas. Before we begin, please note that management may make forward-looking statements, so please refer to the disclaimer on the screen and on our investor relations website. Now, let's review our results.

Alberto Griselli

Hello, everyone. I'm Alberto Griselli, CEO of TIM Brasil. In early 2026, we prioritized execution amid rising external volatility and increasingly unpredictable conditions in Brazilian telecom. The year began with relevant M&A activity, preparation for a spectrum auction, and the new below-the-line offers, among other minor news. Despite that, mobile remains rational in broad terms, so much so that operators were able to recover inflation during these first months of the year. For TIM, clearly outlining our priorities has been essential. We aim for disciplined growth and cash flow generation as we advance our strategic initiatives. To summarize, in first quarter 2026, we finalized the agreement with V8, are close to completing the I-Systems deal, rolled out our annual mobile offer updates, enhanced our new B2B approach, and consolidated our broadband recovery.

Alberto Griselli

On top of that, the first quarter confirms our consistency of our financial performance and strengthened TIM's long-term foundations. From first quarter 2026 financials, I want to highlight service revenue growth of 6.5% year-over-year, driven mainly by mobile and supported by continued improvement in fixed. Mobile service revenues grew 5.6%, confirming the resilience of our core business. Profitability also evolved positively. EBITDA grew at a solid pace, and the EBITDA after lease increased 7.8%, reflecting efficiency initiatives and disciplined cost management. At the same time, operational cash flow grew 16.8%, reinforcing the strength of our cash generation. These results reflect consistent choices around commercial discipline, cost control, and capital allocation. To provide further insight, let's discuss our recent mobile performance. Postpaid remains the main contributor to growth.

Alberto Griselli

In the quarter, postpaid revenues increased 7.5% year-over-year, supported by customer base expansion and disciplined monetization. We continually adjust our go-to-market strategy to achieve balanced growth and profitability, attract suitable customers, manage churn, and offer sustainable propositions. In prepaid, revenues are still contracting year-over-year, since a part of this loss is self-inflicted by pre to post migrations, we see, for now, stabilization in the pace of decline as a good news. We continue to work on prepaid offers to better monetize them while improving the customer journey. Our 3B strategy, best network, best offer, and best service, continues to drive our consistent performance in mobile. In best network, we are advancing network swaps in Brasilia and Belo Horizonte, modernizing over 1,400 sites, and benefiting 3 million customers with the upgraded 5G.

Alberto Griselli

These upgrades improve capacity, quality, operational efficiency, and strengthening the foundation of our mobile business under an AI-supported network. Under best offer, our Big Brother Brasil sponsorship supported brand engagement and commercial traction during the quarter, translating visibility into tangible business impact. In best service, the MyTIM app remains central to our digital strategy. The app reached 18.4 million monthly unique user and expanded its role in customer interaction, sales, and recharges, contributing to a more efficient service model. Our three B strategy will continue to be developed to deliver results in the mobile core, while we also seek new revenue opportunities through partnerships. At the end of the quarter, we closed a partnership with PicPay. The third largest digital bank in Brazil, marking our return to financial services through an ecosystem-based model.

Alberto Griselli

This partnership brings together two strong brands and massive, rich platforms to build a unique value proposition for clients with the potential to create significant value for both companies. PicPay brings scale with 67 million accounts, BRL 550 billion in consolidated TPV, and strong engagement in digital payments. By joining forces, we aim to enhance customer engagement, increase interaction frequency, and create cross-selling opportunities through simple, fully digital journeys, ultimately delivering a more complete and integrated experience. Next, I like to turn to broadband and share recent developments. In first quarter 2026, the fixed business continued to show operational improvements. Revenues were up for the second consecutive quarter, supported by ARPU growth and by fourth consecutive quarter of positive net additions. These results reflect better execution, improved sales quality, and a more disciplined commercial approach in selected markets.

Alberto Griselli

If broadband is a game of consolidating our recovery, B2B is about acceleration and delivery. As you all know, B2B has become a key pillar of our strategy to diversify revenues and expand beyond traditional connectivity. Our focus continue to be on connectivity-led solutions, particularly network as a services and IoT across verticals such as agribusiness, utilities, logistics, and industry. In the quarter, contracted revenues reached approximately BRL 1.1 billion, representing 30% year-over-year growth. This performance reflects both new projects and the scaling of existing contracts, supporting by our capillarity, technical expertise, and disciplined execution. A relevant milestone this quarter was our partnership with Axia. Together, we will implement the first hydro-powered plant in Brazil with 5G connectivity. This project illustrates how advanced connectivity can support safer operations, higher efficiency, and new digital use cases in critical infrastructure, reinforcing our position in utilities and energy.

Alberto Griselli

Another strategic step was the acquisition of V8. This transaction adds capabilities in cloud, data, analytics, and digital solution, along with strong relationship across corporate accounts. By combining V8 expertise with TIM Scale and Connectivity's assets, we expand our ability to deliver more integrated solution and accelerate cross-selling opportunities. Since we are talking about technology, I want to give you an update on our artificial intelligence initiatives. Our AI program is becoming increasingly more transformative for the company, changing the way we do our daily activities, the way we hire and manage our people, and the way we plan and roll out our products. We are adopting agentic AI and other AI-based solution across the organization to run a range of tasks with varying levels of complexity. Productivity gains are becoming more pronounced. Early results in areas such IT shows gains of above 20% in software development.

Alberto Griselli

Faster cycles, lower IT costs, and improved system performance are supporting the first phase of a long-term transformation. Additionally, we are expanding our partnership with Google and Microsoft to deploy AI solution across the entire organization while managing token usage through FinOps approach. Looking ahead, our priorities remain clear. We will continue to strengthen our mobile business by improving network quality, evolving our offers, enhancing service, while expanding our ecosystem through partnership. We will sustain operational improvements in broadband, and in B2B, we will continue scaling capabilities through connectivity, digital solutions, and V8 integration. The first quarter of 2026 demonstrate our unwavering commitment to progress, innovation, and disciplined execution. We are building sustainable value step by step, and we are well-positioned to seize future growth opportunities. Thank you for your continued trust and support. Now, let's move to the live Q&A session.

Operator

Thank you, Mr. Alberto. We are now going to start the Q&A session. To ask a question, please click on the Raise Hand button. If your question has already been answered, you can leave the queue by clicking on the Put Hand Down button. Our first question comes from Gustavo Farias with UBS. You can open your microphone.

Gustavo Farias

Hi, everyone. Thanks for taking my questions too, on my side. The first one about V8.Tech and B2B in general. What could we expect on this line in terms of growth going forward? Just a consultation. Is this line already embedded in the guidance for the year? Well, in general, how you're thinking about B2B, both organically or inorganically going forward? The second question, if you could comment on about margins, okay? How you're seeing the pace of margin expansion going forward. In the quarter, we've seen some headwinds on OpEx.

Gustavo Farias

If you could help us separate what are the recurrent effects from the seasonal or one-off effects, maybe roaming costs, maybe renegotiation of contracts with tower companies, it would be very helpful. Thank you.

Alberto Griselli

Hi, Gustavo. Thanks for the question. Let me address the first one and then I will hand it over to Andrea for the margin expansion. When it comes to our revenue growth, as we outlined in our strategic planning at the beginning of February, we got 3 vectors to support our revenue growth going forward. We got clearly the mobile core business, the broadband expansion, and the B2B expansion. The B2B expansion, the B2B vertical has been growing overall over the last years at a double-digit rate. Clearly, our base is relatively small within our total revenues, but the growth has been going forward at a double-digit rate. We expect this to continue in the coming quarters.

Alberto Griselli

Clearly, this year we have, we finalized the closing of V8 in January and therefore, we have the V8 contribution starting in February. We have around BRL 40 million already in our numbers for February and March this quarter. V8 is also on a growth trajectory, and we expect to contribute to the double-digit growth, but on a larger base. To your question, if this is included in our guidance, yes. The answer is yes. It is. Okay, Gustavo, if it's clear, then Andrea can address the margins for you.

Gustavo Farias

Yeah, it's very clear. Thank you.

Andrea Viegas

Hi, Gustavo. Related to the margin, this quarter we have some pressure in OpEx, as you see. We have two major impacts. One is in the interconnection. In interconnection, we have two impacts. International roaming, that is a seasonal impact. We always have this in the first quarter, in our interconnection costs. This quarter is the higher one. The second is in providers. Providers, we mentioned before, we launch the control plans with the stream the beginning of the last year and the cost is a result of the growing of this plan. The second impact is in bad debt. Bad debt we have a higher level than the previous quarter. We have more pressure in the bad debt.

Andrea Viegas

This is related, even to B2C also, and to B2B, a consequence of our macro environment. For the second quarter, we expect to continue the pressure, especially because we have a price up in the first quarter. Related to the towers, ATC, as we announced in the last quarter, we have this renegotiation with American Tower. The renegotiation impact several lines. Was a structure negotiation. We're talking about more than 8,000 towers and more than 40 contracts. One of the impact, we have impact in the reduction of our debt, reduction of the lease. We also have reduction, change of the rate. We have several impacts.

Andrea Viegas

One of them is one-off in this quarter is related to the deferred deferred revenue but is in other expense. When we sold our towers to American Tower, around 4,000 towers, we received BRL 900 million. This gain was deferred during the period of the contract, around 20 years. When we renegotiation with American Tower, this contract related to this sold also was included. This period was reduced in about 2 years. In an average of 2 years. With 2 years less, we have the positive impact of less time to defer this gain. This is the impact that we have in this line, other income. We have another impact in the lease, another positive impact in the lease, referred to incentives.

Andrea Viegas

As I mentioned, we have several impacts to relate, several positive impacts related to American Tower. I'm sorry that was a long explanation, but I don't know it was clear.

Gustavo Farias

Yeah, very clear.

Alberto Griselli

Gustavo, I can add one point in terms of margin expansion. Clearly we are going to expand our margins in the coming quarters. You have, as Andrea said, something seasonal, something that is more related to the macro environment or the price up like bad debt. At the same time, there are a number of initiatives that we are working on leases and on cost to keep optimizing the productivity of our company.

Gustavo Farias

Thanks for the answer. Just a follow-up, if I may, related to how we could think about margins, or margin impact coming from this consolidation of V8.Tech. I'm assuming a different margin profile, potentially more dilutive, than the overall connectivity business. Is that correct to assume?

Alberto Griselli

Yes, it's correct to assume. V8 is dilutive in terms of, it's not coming with an EBITDA margin like the mobile business, but it's accretive on the bottom line. At the end of the day, on the EBITDA margin, you have a dilutive effect, which is specific of the business. Your assumption is correct.

Gustavo Farias

All right. Perfect. Thank you all.

Operator

Our next question comes from Luis Chagas with XP. You can open your microphone.

Luis Chagas

Hi, guys. Thank you, thank you for taking my question. From my side, I have two questions. The first one is, how do you perceive the current competitive landscape in mobile? The second question regards fiber. Your fiber results have been improving sequentially. Would you consider M&A or JVs to accelerate growth in this segment? How do you see the current environment in terms of M&A deal opportunities? Thank you

Alberto Griselli

Let me start with the competitive landscape. The competitive, Luis, landscape, it's constructive and on a above the line, broadly, rational. Of course, there are a number of discussion because, you know, this rationality, it goes up and down. There was some, let's say noise, in the in this first few months of the year. Overall, it's remain rational. I think that there are a couple of milestones that happened already and some that needs to happen. The first one that I think it's a good development is the price up in pure postpaid in the front book.

Alberto Griselli

just to remember everybody, the pure postpaid remain roughly unchanged during the course of 2025, with the exception of some 1 competitor increase it, and 2 of us didn't do it. It's good news that this year, a few weeks ago, we increased our entry price and clearly all the other plans of around BRL 10. We moved from BRL 120 to BRL 130. 1 of our competitors already implemented the front book adjustment I think in February. The third one moved along a few weeks ago, also moving the entry point from BRL 120 to BRL 125.

Alberto Griselli

This, I think it's a good message in terms of market rationality. It's above inflation in general. When it comes to the next milestones to look for is the control, so the hybrid plan. The hybrid plan is something that we did last year at around June, and we are assessing to implement this again this year for the third quarter, let's say, in a safe mode in terms of a hybrid plan. We would expect that it's something that everybody's considering. I got a positive outlook in my mind related to this.

Alberto Griselli

On prepaid, I think that we are considering a number of options to make it balanced, because if you move up control, then there is something to be considered to be done in prepaid. Something is already being implemented on our side below the line, and we are looking at opportunities to do this in a More for More approach on the ATL front as well. This is for the competitive landscape. If it's okay, Luis, I will move to the other one.

Luis Chagas

Yeah. It's okay.

Alberto Griselli

And you-

Luis Chagas

Thank you.

Alberto Griselli

Okay.

Luis Chagas

Thank you.

Alberto Griselli

When you move to the fiber, I think that our priority now is to come to the closing of I-Systems. That is pretty close. The integration of I-Systems in our operation. This will further support our organic plan because we're gonna have control of the network in some key markets, like Rio de Janeiro and São Paulo. This is the short-term priority related to the fiber. The incorporation of the I-Systems deal is going to close pretty soon. In terms of non-organic, I think that here the question is, we have been analyzing opportunities, we are analyzing opportunities.

Alberto Griselli

It's a mixture between strategic value, commercial value, and the impact on our role, P&L and the cash flow projections. We are looking for an accretive deal if this needs to happen. We are assessing, but there is nothing defined yet. I don't know if, Andre, you want to add something on the broadband. No, it's okay? Luis, good for you?

Luis Chagas

Yes. Thank you. Very clear.

Operator

Our next question comes from Maria Clara Infantozzi with Itaú BBA. You can open your microphone.

Maria Clara Infantozzi

Hi, everyone. Thanks for the opportunity. I have two questions from my side. The first one is related to AI. It called our attention, the focus of your speech and the potential profitability expansion coming from AI and the opportunities in terms of growth in the report. Can you please elaborate more how we should think about the opportunities coming from AI going forward? The second question is related to the PicPay partnership announcement. Can you please elaborate more on how should we think about this partnership? What is the opportunity here and the potential going forward? Thank you.

Alberto Griselli

With the PicPay, we'll hand it over to Andrea for the artificial intelligence in general productivity. PicPay is a partnership that fill a spot in our customer platform strategy related to the combination of telco and fintech. As you guys all recall, we already had an initiative that has been running for years with the previous digital bank. We consider that as accretive to our revenue and cash flow generation. That was an equity partners. The PicPay differs in the fact that we are in a different phase of the market and the partnership is commercial. The idea is pretty simple.

Alberto Griselli

We want to create a value proposition for our customers and PicPay customers that is better than the standalone value proposition. The cross-upsell our customer bases, generating revenue growth or commission payments. Loyalty, because we know that when we cross-upsell different packages to our customers, they tend to be more loyal. This is proved. At the same time, to develop lower customer acquisition cost channels for PicPay to cross-upsell on our customer base and vice versa. This is the idea behind the partnership. We're going to work with the two different brands. We associated the brands in the value proposition to our customers. We are looking for a commercial launch in the third quarter of this year.

Andrea Viegas

Hi, Maria Clara. Related to AI opportunity, as you know, we are working for the past two years. Now we are expanding the adoption of AI, rolling out to agents in the key verticals. We define two priorities, call center and network operation. Network operation, especially in the past part of maintaining. Also we are using agents to help some staff parts like legal areas, human resource, the, also the physical area. We are now starting to use agents also to collect. We are seeing the benefits. It's not a game change, but it's showing we are seeing positive impacts. The, our expectation is this continues to improve and improving our productivity.

Andrea Viegas

We are doing with very careful because all these initiatives needs CapEx, and we only start the initiatives when the accounts proves positive. That's why I mentioned it's not a game change, but it's a continuous improvement in our productivity. I don't know, Alberto, if you want to.

Alberto Griselli

I think it's okay. Unless Maria Clara has some follow-up questions.

Andrea Viegas

Yes.

Maria Clara Infantozzi

Very clear. Thank you so much.

Operator

Our next question comes from Rogerio Araujo with Bank of America. You can open your microphone.

Rogerio Araujo

Hello, Alberto, Andrea, Vicente, Luisa. Thanks, all for the opportunity. I have a couple here. First one, inside the other operating expenses and revenue line where you recognized the gains with American Tower. There is also higher legal provisions of BRL 115 million this quarter versus an average of 55 in the past couple of years. If you could, please talk about the potential recurrency of these incremental provisions and the reason for that. Second question is regarding leases. Is there a strong potential for further lease renegotiations going forward, or most of that has been done? If you could also say, like, for example, American Tower, have you done already all the contracts have been renegotiated? Same for IHS. If you could talk about that.

Rogerio Araujo

Also on leases, there is an incentive included in lease payments of BRL 66 million this quarter. Will that amount remain over upcoming quarters, maintaining the level of lease payments, or is this one-off and linked to quarterly renegotiations? If you could also talk a little bit about this recurrency. Thank you so much.

Alberto Griselli

Rogerio, let me start with the leases with a general view, then we'll pass to Andrea for incremental information on the leases and the other question. When you look at the leases, basically we are working with 3 main approaches to keep optimizing our cost. Remembering that the cost they suffer an increased pressure that is coming from network expansion and inflation. In order to control this driver of cost increases, basically we are working on 3 different approaches. The first one is the negotiational approach, like the American Tower one. The deal that we closed with them, the renegotiation that we finalized with them.

Alberto Griselli

The second one is the IHS that you mentioned, whereby basically we go on a make versus lease approach. The third one is sharing with other competitors. What is the status on each one of them? When it comes to the negotiation approach, we finalized the negotiation last year, and the benefits are appearing from this year onwards. We still have a couple of negotiation ongoing with other partners, and this will be information that we'll release in the coming quarters if we manage to finalize the negotiation. The impact is gonna be similar in logic to the American Tower one.

Alberto Griselli

The make versus lease approach is going to be implemented over time, and therefore we substitute leases with CapEx and the overall economic analysis, it is positive for the CapEx one. This primarily is going through the objective of towers in area where a tower company have less interest because there is less ability to have two tenants, like for example, some of the regulatory coverage and the B2B segment. We also develop an ultra-cost solution that optimize our CapEx investment. The third one is the more medium term approach that is related to the sharing, that you know we are discussing with one of our competitor.

Alberto Griselli

We did some progress, but we can enlarge the scope of this agreement, both in terms of number of competitors and the scope within the competitor we are working with. I would say that this is going to kick off more in the medium term because it needs time to be executed. Because basically you need to optimize and move electronics from one tower to another, so it takes a bit more time. This is for the general approach in terms of lease control management.

Andrea Viegas

Hi, Rogerio. Complement to the lease information that Alberto said, we have a one-off of BRL 65 million payment in lease. This is also a reflect of ATC agreement. As I mentioned before, we have several impacts. This is a one-off and was in this quarter. What we have with ATC that is recurring is the downsize in the lease that we have with them. This will be a recurring impact. Considering the other income that you ask, we have a positive one-off that was ATC also, that I explained was the fair revenue. We have some impact, also impact in the provision. A provision increase is a normal course what the event of analysis that we have, and it also is a one-off.

Andrea Viegas

You can expect that in the second quarter, this line will be, will return to the path that we normal have.

Rogerio Araujo

Well, that's very clear. Thank you so much all.

Operator

Our next question comes from Phani Kanumuri with HSBC. You can open your microphone.

Phani Kanumuri

Hello. Thank you for taking my questions. The 1st one is on what is the reaction from the customers after you had increased your prices this quarter? Are you seeing an increase in churn? The 2nd one is regarding the recent 700 MHz auction. How does that change your competitive scenario in mobile? Thank you.

Alberto Griselli

Let's start with the churn one, Phani. As we mentioned in the previous call, we executed back book prices in between the first quarter, second quarter. The impact on churn, it's expected. Basically this year, we noticed a smaller increase in the voluntary churn that is it's slightly higher versus the previous quarter but is still in the range of 0.8. That is the number that we share with you guys in previous earning calls. There was an increase in involuntary churn that then is reflecting also a bit in the context of the macroeconomic in the bad debt.

Alberto Griselli

Generally speaking, this impact is higher in the first quarter and then tends to phase down in the second quarter. This is what we are going to expect going forward, and the end of April is already showing some sign of this trend happening. At the same time, you see that the effect is more pronounced in our postpay net additions. In January, there was a lower number. It was 30K, then it moved up to 50. In March, it's moving up to 80. We close April is going to be higher than 80. Basically, we are ramping up back to post price up impact. This is for the first question, Phani.

Alberto Griselli

When it comes to the 700 MHz frequencies, these frequencies sort of crystallized a situation whereby some of our competitors are. This frequency, I don't know if you guys remember, that has already been assigned in secondary use to the small ISP in last year. Some of them are already using this frequency to provide voice services or extend 5G services to their customer base. From a practical perspective, these frequencies are already being used, and therefore, the auction crystallized the use from a secondary use to a primary use.

Alberto Griselli

As the press has been reported, Conexis, this is the association of the mobile operators, and TelComp, which is the association of the ISP, have a number of objections related to the way the auction is being carried out. There are legal proceedings happening related to the overall auction mechanisms and clear results.

Phani Kanumuri

Thank you.

Alberto Griselli

To you, Phani.

Operator

Our next question comes from Mathieu Robillard with Barclays. You can open your microphone.

Mathieu Robillard

Hello. Good morning. Thank you for the presentation. I had a few questions. The first one was on energy costs. Now, I understand you do not disclose your energy costs, but obviously there's quite a bit of volatility in some of the prices, at least globally. I also understand that you have long-term agreement, but maybe if you could give us a bit of color in terms of what potential impact we could see if the situation stays as it is at the tier rates. Are you hedged? Are you in long-term contracts? That would be helpful. The second question was on tower, just to follow up. Can you clarify if you have caps on inflation for your leases? The third one was a bit broad, on D2D.

Mathieu Robillard

Obviously, we're seeing a lot of the players launching D2D services across different countries. I think you guys also have an agreement with one of the potential providers. Just wanted to see how interesting you thought this vertical could be in Brazil. Thank you.

Alberto Griselli

Mathieu, do you want to address the energy and?

Mathieu Robillard

On inflation.

Alberto Griselli

inflation, yes. sorry, Mathieu, I didn't get your last question.

Mathieu Robillard

Yeah. Okay. D2D as in direct to device. direct to cell.

Alberto Griselli

Sorry, satellite.

Mathieu Robillard

Satellite.

Alberto Griselli

Okay, cool.

Mathieu Robillard

Yeah, yeah.

Alberto Griselli

Understood. Yes.

Mathieu Robillard

Sorry.

Alberto Griselli

Okay.

Mathieu Robillard

Not B2C.

Alberto Griselli

Okay.

Andrea Viegas

Hi, Mathieu. Let's just start with energy. We don't disclose very much the energy cost, but we work with three lines of energy. We have the normal contracts, the open market. Then we have what we call Mercado Livre, that's when you buy a package, and we have the third one that is, how do you say? Farms of energy plant for renewable generation. With these energy plants, we have long-term contracts, and this also is including in our lease costs. And these energy plants give us a very good gain and protect us to the energy with the open market.

Andrea Viegas

In Brazil, we have a lot of impact related to rains and what we call red flag here, because the government that consider this tariffs. The energy plants protect us to this kind of a lack of predictability. We are starting invest in the energy plant in the, 3 years ago. I think 3 years ago. Now we have half of our costs are managed in this kind of plant that is also one of pressure that we have in leasing. We have a positive impact between in the general cost of energy. Relation to-

Alberto Griselli

Andrea, just to complement Mathieu, there is an important issue that we launched last year, which is called auto generation, whereby we will extend this predictability, this control in a wholesale agreement to a larger proportion of our overall energy consumption. This project, it's in the process of being implemented. The expectation is gonna be live by the end of basically in the 4 quarters this year. We're gonna be farther edged versus price, potential price increases.

Mathieu Robillard

Okay.

Alberto Griselli

Yes. There is, sorry, on this, there is this gasoline that it runs on generators as a backup solution. We made sure that we provided some, let's put it this way, safety buffer for months to come.

Mathieu Robillard

Okay. If I got it right, about 50% of your volume consumption, I don't know if it's the cost, but it's basically under the energy plan scheme, and that will increase throughout the year.

Andrea Viegas

Yes

Mathieu Robillard

above 50%. Okay.

Andrea Viegas

Yes. Yes. Related to the tower inflation, we have all the contract is have inflation rates. We have the impact. What we work very hard and our goal is always have to least increase the inflation. Putting in other words, we observe the impact of the volume 'cause we have more towers related to the expansion of our network. We our goal is to increase leases at the maximum the inflation of the year. We observe the volume driven.

Mathieu Robillard

Okay. Thank you.

Alberto Griselli

As for the D2D solutions, this is clearly something, Mathieu, that we see as interesting in a continental country like Brazil. Because clearly as operators, we provide coverage to a limited surface area within the country. Therefore, it's something that is potentially interesting. Now the point is that while from a fixed broadband the product is up and running, and it's something that it's already gaining share in Brazil, for the same reason of continental coverage. The D2D solution, we understand that in the current format, it's a niche value proposition.

Alberto Griselli

Therefore, here I think that the big question is, the cost of this sort of agreement versus the benefits that we deliver to the value proposition. This is something that we are looking at. Today it's basically, and if you look at the launches in many markets, it's something that is very specific or very segments in remote areas with text-like sort of capabilities. This is going to change in the years to come, so it will become more appealing. Therefore, I would guess that the cost-benefit analysis are likely to change over time.

Mathieu Robillard

Makes sense. Thank you very much.

Operator

Our next question comes from Marcelo Santos with JP Morgan. You can open your microphone.

Marcelo Santos

Hi. Good morning to all. Thanks for taking my questions. The first question is regarding the higher delinquency. You said that you expect this to continue in the next quarter. Would that prompt a more cautious credit analysis and potentially a slowdown in postpaid adds as you seek to control this? Because we saw the bad debt, we also saw the NPLs, the 1 to 30 days NPLs that had a big increase. Just wanted to say how to understand how you're going to react to this. The second question is a bit more technical. It's about the deferred revenue regarding a renegotiation with ATC. When you look at that line, like in the past, you always had a certain revenue on that line.

Marcelo Santos

Is just a part of the BRL 83 million debt that is known, kind of one-off-ish? You're going to continue to have a level but below? Just wanted to understand how this BRL 83 million are going to go forward given that you had this in the past.

Andrea Viegas

Hi, Marcelo. related to the bad debt, as I mentioned, yes, we are seeing a more pressure of bad debt in this quarter. A consequence of a deterioration of payment of our customers, B2B and also B2C, more B2C. I mentioned that we expect the pressure continue because we have the price up in the first quarter. As a consequence, as always, we have the price up, a consequence we have bad debts continues. You mentioned another thing about the debt.

Alberto Griselli

Yes. No, but the debt, let me just put another piece of information. Marcelo, basically how we deal with it. Basically, because it's a credit. He was talking about the credit. You have a number of different mechanisms to control it, and clearly, the credit analysis is one of them. Then there are also some offer construct you can think of, like relying more on clients on credit cards, for example, on prepayment. There are a number of things that we are implementing already and assessing to cope with the current scenario.

Marcelo Santos

Okay

Alberto Griselli

finalize on this.

Andrea Viegas

Related to the other income. When we sold the towers for American Tower, this gain was around BRL 900 million, was deferred during the period. Each month since 2018, we have around BRL 4.5 million in this line. This was for 20 years, beginning in 2018. When we make the agreement with ATC, this part of the contract that relates to the towers sold, was reduced in around 2 years. This reduction of 2 years is the impact that we have now. Once that we have 2 years less, we recognize this around BRL 80 million related to the 24 months that because our contract will end it sooner than we expect. We recognize this in this one-off operation.

Andrea Viegas

I don't know if I addressed your question.

Marcelo Santos

going forward it should go back to the 40-.

Andrea Viegas

We will continue for 4.2 because we also decommission some towers, so as will not be any more 4.5, it will be around between 4 and 4.2.

Marcelo Santos

Okay

Andrea Viegas

This will continue from as always. We always have this BRL 13 million impact each quarter related to this line, but this quarter we have BRL 13 million plus around BRL 87.7.

Marcelo Santos

Okay. Look, crystal clear on the ATC. On the higher delinquency impact on growth. Alberto, I understand that you have some options that you don't need to tough and crystallize, is it reasonable to say you'll be a bit more cautious in adding, like could we expect some pressure on adds or we cannot say that?

Alberto Griselli

No. I wouldn't say, no, we couldn't say that. I say we're going to try to be more intelligent and selective. I mean, that I would say is rather than cautious. If you look at our net additions, as a matter of fact, it's performing well. There are a number of initiatives always in place because it's always a fine-tuning. Marcelo, when you go to the migration or acquisition in terms of you explore different segments, you explore different payment mechanisms, different offer construct. Basically this is something that is going on and we're gonna keep optimizing.

Alberto Griselli

Of course, the macro, it's unknown, it's uncertain. We need to readjust our approach to the evolution of the macro environment. For example, this enroll plan, at the end of the day, can have a positive impact because it can release a bit of pressure on the level of debt of families. In general terms, what is happening is acquisition is improving bit by bit, as we move month-over-month. This is something that has been, and we highlight in the presentation.

Alberto Griselli

When you look at the big broader impact, our acquisition has been improving, and this has been driving the net additions up in the first quarter and the churn has been dragging down a bit. Over time, the churn increase due to price up is going to slow down, involuntary, and the acquisition are likely to level off. The acquisition side is improving bit by bit.

Marcelo Santos

Okay. Thank you. Thank you very much.

Operator

Our next question comes from Silvio Doria with Safra. You can open your microphone.

Silvio Dória

Thanks for taking my question. I have a question about FISTEL. FISTEL is going to be discussed at the STF this week. What's the company expectation regarding the outcome?

Alberto Griselli

Well, Silvio, we believe that we have, as we always say, a strong legal case. It's good news that FISTEL is now to be treated, starting next week, the 8th. It's going to start. We think that the discussion will take some months to articulate and move forward. What we think as a sector, we have a solid legal case in terms of the moderation of these tariffs related to their objective.

Alberto Griselli

Let's see what it comes out, the 8th, where the Alexandre Moraes will put forward his point of view, and then there will be a discussion that will involve all the ministers there. We believe that it's gonna take some months yet to be addressed, hopefully by the end of this year.

Silvio Dória

Got it. Thank you.

Operator

Our next question comes from Daniel Federle with Bradesco BBI. You can open your microphone.

Daniel Federle

Hi. Good morning, everyone. Thank you very much for taking my questions. The 1st 1 is a follow-up on the competitive landscape, but more focused on the hybrid, the control segment that I understand is more relevant for revenue dynamics than the pure per postpaid. By the same time last year, 2 of the 3 operators had already increased prices, 1 in February, the other 1 in the beginning of April. Far this year, no 1 has increased price. I would like to hear your thoughts on why that's happening. That's a very important development for the sector. There seems to be some rationality, but so far, no price increase. hear your thoughts here. The 2nd 1 related to clients generated revenue that decelerated from 6.3% growth to 5%.

Daniel Federle

I would like to understand it if we should understand this as a deceleration trend or that's more volatility and should rebound going forward. Thank you.

Alberto Griselli

Daniel, let me go on the first one. I would say that for the. Let's say the price up, you are right. They're quite important, especially for control. Not a lot in terms of the revenue they generate for that year. Basically the alignment between front book and back book is something important for the sustainability of the More for More strategy. This is therefore an important point. As for us, and then I will give you my reading for the others. As for us, we executed our adjustment last year, roughly in, I think it was June, after Mother's Day.

Alberto Griselli

It now we are in a promotional period. It's Mother's Day. This sort of More for More strategy is going, is likely to happen afterwards. My view is that in our scenario, current scenario, we are seeing this happening in the third quarter across the board. As for the reason, in terms of why the other competitors didn't do it in February, that was something that I mentioned at the beginning. You know, this market repair, the More for More strategy and this constructive approach, and it's already happened, by the way, in the past. They got ups and down, right? We already saw ups and down in the past.

Alberto Griselli

Daniel Federle, you follow the sector very closely, so you might remember that one of our competitors at a certain point implemented a More for More strategy in control, and then it went back again. It depends on each company targets strategy. It's not like a linear thing. I still think that as a whole, my outlook in terms of this happening in the third quarter is positive. The, I think, if you ask the same question to the other guys, you're gonna have a more complete answer. This is my view in terms of the overall process. It's never been linear in the past, and it's always ups and down.

Alberto Griselli

My outlook is that This will unfold positively in the following months. At least this is the intention on our side. When it comes to the client-generated revenues, I would say that when you look at our revenue portfolio, you see that we have mobile. Now, we said in February that we wanted to complement with the growth from broadband and the B2B. This is happening. We always say that mobile is hinged upon postpaid growth in terms of ARPU and customer base and to a less extent a lower deceleration of prepay. Let's put it this way.

Alberto Griselli

Nothing of this is changed. What is changed in this quarter, and you see that everything is accretive, mobile product, B2B, and broadband. When it comes to mobile in specific, we always say that the almost double digit would have come down to a higher middle digit, and this is basically what is happening. The mechanics in the engine remain the same with a slightly different intensity.

Daniel Federle

Very clear. Thank you very much, Alberto.

Alberto Griselli

Yeah, I got it too, right? Okay.

Operator

Ladies and gentlemen, without any more questions, I am returning to Mr. Alberto Griselli for his final remarks. Please, Mr. Alberto, you may proceed.

Alberto Griselli

Guys, thank you all for joining today's video call. I want to thank the tireless efforts of our team for the consistent results and solid start of 2026. The environment is a bit more volatile, we focus on execution as a critical element to our strategy. I look forward to meeting all of you in the coming days on the one-to-one and group meetings. Thank you, everybody.

Operator

Thus, we conclude the first quarter of 2026 conference call of TIM S.A. For further informations and details of the company, please access our website, ri.tim.com.br. You can disconnect from now on. Thank you once again.

Investor releaseQuarter not tagged2026-04-14

Taiwan Semiconductor, ASML Face Earnings Test; Telecom Stock Also On Deck

Investor's Business Daily

Three global leaders, Taiwan Semiconductor, ASML and ADRs of TIM near buy points ahead of earnings report in Monday's stock market.

Investor releaseQuarter not tagged2026-02-13

TIM SA (TIMB) Q4 2025 Earnings Call Highlights: Strong Growth in Service Revenue and 5G Leadership

GuruFocus.com
This article first appeared on GuruFocus. Release Date: February 11, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Service revenue grew above inflation with a year-on-year expansion of 5.2%. EBITDA margin expanded to 51% with a 7.5% increase in EBITDA. Operating cash flow grew at double digits, expanding by 16% year-on-year. TIM SA (NYSE:TIMB) maintained its leadership in 5G coverage in Brazil, covering over 1,000 cities. The company achieved significant milestones in B2B, surpassing 1 billion BRL in total contracted value. The prepaid segment showed signs of revenue decline, although it is starting to stabilize. There are challenges in the broadband sector, particularly with the neutral model not achieving expected scale benefits. The company faces competitive pressures in mobile portability, affecting churn levels. There is uncertainty regarding the impact of Brazil's tax reform from 2027 onwards. CapEx demands remain high, with pressure from FX and network expansion requirements. Warning! GuruFocus has detected 9 Warning Signs with TIMB. Is TIMB fairly valued? Test your thesis with our free DCF calculator. Q: You delivered strong margin expansion this quarter with EBITDA growing much faster than revenues. How much of this efficiency is structural and how much was more temporary or specific to this quarter? A: (Andrea Viegas, CFO) The margin efficiency is largely structural, resulting from our ongoing cost optimization efforts. This quarter, specific effects such as a decrease in interconnection costs and a reduction in overtime pay taxation contributed to the results. However, these are not the main drivers, as our efficiency program is the core reason for the sustained margin expansion. Q: With the consolidation of the broadband company, how should we interpret this strategic move? Does it suggest a stronger long-term commitment to the asset and a lower probability of a potential sale of the fiber business? A: (Alberto Griselli, COO) The acquisition of full control of our broadband system allows us to improve operational efficiency and customer experience. This move is strategic for future growth, and while we are exploring various opportunities, a sale of the broadband operation has never been on the table. Our focus is on enhancing value generation. Q: We've seen less positive figures on mobil…Read full document

This article first appeared on GuruFocus. Release Date: February 11, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Service revenue grew above inflation with a year-on-year expansion of 5.2%. EBITDA margin expanded to 51% with a 7.5% increase in EBITDA. Operating cash flow grew at double digits, expanding by 16% year-on-year. TIM SA (NYSE:TIMB) maintained its leadership in 5G coverage in Brazil, covering over 1,000 cities. The company achieved significant milestones in B2B, surpassing 1 billion BRL in total contracted value. The prepaid segment showed signs of revenue decline, although it is starting to stabilize. There are challenges in the broadband sector, particularly with the neutral model not achieving expected scale benefits. The company faces competitive pressures in mobile portability, affecting churn levels. There is uncertainty regarding the impact of Brazil's tax reform from 2027 onwards. CapEx demands remain high, with pressure from FX and network expansion requirements. Warning! GuruFocus has detected 9 Warning Signs with TIMB. Is TIMB fairly valued? Test your thesis with our free DCF calculator. Q: You delivered strong margin expansion this quarter with EBITDA growing much faster than revenues. How much of this efficiency is structural and how much was more temporary or specific to this quarter? A: (Andrea Viegas, CFO) The margin efficiency is largely structural, resulting from our ongoing cost optimization efforts. This quarter, specific effects such as a decrease in interconnection costs and a reduction in overtime pay taxation contributed to the results. However, these are not the main drivers, as our efficiency program is the core reason for the sustained margin expansion. Q: With the consolidation of the broadband company, how should we interpret this strategic move? Does it suggest a stronger long-term commitment to the asset and a lower probability of a potential sale of the fiber business? A: (Alberto Griselli, COO) The acquisition of full control of our broadband system allows us to improve operational efficiency and customer experience. This move is strategic for future growth, and while we are exploring various opportunities, a sale of the broadband operation has never been on the table. Our focus is on enhancing value generation. Q: We've seen less positive figures on mobile portability in Q4. How do you view competition, especially given these mobile portability numbers? A: (Alberto Griselli, COO) Our churn level remains stable, and the increase in portability is largely due to competitors' commercial practices. We are executing price adjustments, which may temporarily increase churn, but overall, the market remains rational, and our ability to attract customers is unchanged. Q: Can you provide more details on the price increases in the first quarter? Is it affecting both front book and back book, and what is the magnitude? A: (Alberto Griselli, COO) We are implementing price increases for both back book and front book customers. The back book price adjustments are currently underway, similar in magnitude to last year. These adjustments occur in phases throughout the year, and we are also planning front book price adjustments for control and postpaid segments. Q: Regarding the tax reform in Brazil, do you have any early estimates on the impact of the effective sales tax from 2027 onwards? A: (Andrea Viegas, CFO) For 2026, there is no impact from the tax reform. We have included the potential impact in our guidance for 2027, but we have not announced any estimates beyond that year. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-02-12

TIM Q4 Earnings Call Highlights

MarketBeat
TIM reported 2025 results with service revenue up 5.2% YoY and EBITDA up 7.5%, delivering a 51% EBITDA margin; operating cash flow rose roughly 16% and the company returned BRL 4 billion in cash plus BRL 750 million in buybacks (a 139% payout ratio). Mobile was the core growth driver—mobile services revenue +5.4%, led by postpaid (Q4 postpaid revenues +9.5% and base +8.4%)—and TIM emphasized its 5G leadership (coverage in 1,000+ cities) alongside a São Paulo network modernization and a plan to swap ~6,500 sites through 2027. Fixed broadband turned to growth with 850,000 customers and FTTH ARPU ≈ BRL 95, and TIM acquired full control of I‑Systems to improve broadband efficiency and support margin expansion, though the deal may be slightly dilutive to CapEx. Interested in TIM S.A. Sponsored ADR? Here are five stocks we like better. TIM (NYSE:TIMB) used its fourth-quarter earnings call to highlight what management described as a year of consistent execution in 2025, marked by service revenue growth above inflation, margin expansion and disciplined capital allocation. Chief Executive Officer Alberto Griselli said service revenue rose 5.2% year-over-year in 2025, while EBITDA increased 7.5% and the EBITDA margin reached 51%. CapEx was “essentially flat” versus 2024, and operating cash flow grew 15.7% to 16% for the year, depending on the metric cited on the call, with the CFO noting a 22.7% operating cash flow margin. TIM also closed 2025 with BRL 4 billion in cash shareholder remuneration, plus BRL 750 million in share buybacks, which CFO Andréa Viegas said represented a 139% payout ratio. → Once Upon A Farm: Buy the $1B Growth Story? Management pointed to mobile as the core contributor to results. Griselli said mobile services revenue increased 5.4% in 2025, with postpaid again described as the “central engine.” Postpaid revenues grew 9.5% in the fourth quarter, while the postpaid base expanded 8.4% with another year of positive net additions. Postpaid ARPU, excluding machine-to-machine, was “almost BRL 55,” up 3.1% year-over-year, which the CEO attributed to migrating customers to higher-value offers while keeping churn under control. He added that the prepaid segment showed more encouraging signs, with the revenue decline decelerating for a third consecutive quarter, as targeted offers, segmentation and customer experience initiatives began to gain traction.…Read full document

TIM reported 2025 results with service revenue up 5.2% YoY and EBITDA up 7.5%, delivering a 51% EBITDA margin; operating cash flow rose roughly 16% and the company returned BRL 4 billion in cash plus BRL 750 million in buybacks (a 139% payout ratio). Mobile was the core growth driver—mobile services revenue +5.4%, led by postpaid (Q4 postpaid revenues +9.5% and base +8.4%)—and TIM emphasized its 5G leadership (coverage in 1,000+ cities) alongside a São Paulo network modernization and a plan to swap ~6,500 sites through 2027. Fixed broadband turned to growth with 850,000 customers and FTTH ARPU ≈ BRL 95, and TIM acquired full control of I‑Systems to improve broadband efficiency and support margin expansion, though the deal may be slightly dilutive to CapEx. Interested in TIM S.A. Sponsored ADR? Here are five stocks we like better. TIM (NYSE:TIMB) used its fourth-quarter earnings call to highlight what management described as a year of consistent execution in 2025, marked by service revenue growth above inflation, margin expansion and disciplined capital allocation. Chief Executive Officer Alberto Griselli said service revenue rose 5.2% year-over-year in 2025, while EBITDA increased 7.5% and the EBITDA margin reached 51%. CapEx was “essentially flat” versus 2024, and operating cash flow grew 15.7% to 16% for the year, depending on the metric cited on the call, with the CFO noting a 22.7% operating cash flow margin. TIM also closed 2025 with BRL 4 billion in cash shareholder remuneration, plus BRL 750 million in share buybacks, which CFO Andréa Viegas said represented a 139% payout ratio. → Once Upon A Farm: Buy the $1B Growth Story? Management pointed to mobile as the core contributor to results. Griselli said mobile services revenue increased 5.4% in 2025, with postpaid again described as the “central engine.” Postpaid revenues grew 9.5% in the fourth quarter, while the postpaid base expanded 8.4% with another year of positive net additions. Postpaid ARPU, excluding machine-to-machine, was “almost BRL 55,” up 3.1% year-over-year, which the CEO attributed to migrating customers to higher-value offers while keeping churn under control. He added that the prepaid segment showed more encouraging signs, with the revenue decline decelerating for a third consecutive quarter, as targeted offers, segmentation and customer experience initiatives began to gain traction. → No Rally? Coca-Cola’s Results Still Look Like a Sweet Deal Griselli reiterated TIM’s network leadership claims, saying the company remained Brazil’s 5G leader with coverage in more than 1,000 cities—52% more than the second player. He also referenced TIM’s performance in Opensignal’s latest report, noting six national awards and wins in categories such as consistent quality and reliability. A major milestone cited during the call was the completion of a network modernization project in São Paulo, which management said improved 4G and 5G coverage, capacity and overall quality in Brazil’s largest market. Griselli said the modernization approach is being extended to other cities, with a plan to swap around 6,500 sites in major capitals through 2027. → AI Power Crunch: Why Bloom Energy Is the Hidden Winner In fixed services, Griselli characterized 2025 as a turning point for TIM UltraFibra after “adjustment and portfolio optimization.” He said broadband revenues returned to growth in the fourth quarter, with nearly complete migration from FTTC to fiber. By year-end, TIM had 850,000 broadband customers and FTTH ARPU of roughly BRL 95. UltraFibra revenues grew 6.2% year-over-year in the fourth quarter, supported by improved net additions, according to management. Griselli also announced during the call that TIM acquired full control of I-Systems, describing it as a step designed to improve the efficiency of the broadband operation, enhance end-to-end customer experience and “position ourselves for future movements.” In the Q&A, he said the move would provide more operational control and is expected to be accretive to margin expansion but “a bit dilutive on CapEx,” while overall neutral for free cash flow generation. Responding to a question about whether the transaction signaled a lower probability of selling the fiber business, Griselli said a sale “has never been actually on the table,” adding that the company continues to assess opportunities intended to increase value generation. TIM’s B2B business was framed as an established growth engine. Griselli said the company surpassed BRL 1 billion in total contracted value across all verticals. He cited progress in several areas, including agribusiness coverage surpassing 26 million hectares, logistics expansion to more than 10,000 kilometers of highways, and the sale of nearly 470,000 smart lighting points in utilities. He also referenced connectivity projects in mining spanning 4G, 5G and IoT. Looking to 2026, Griselli said TIM plans to drive value creation through mobile, B2B and broadband, supported by artificial intelligence, efficiency and ESG. He noted that the acquisition of V8 was an “important step” to enhance B2B capabilities, without providing further financial detail on the call. Viegas said OpEx increased 1.8% year-over-year in 2025, which she framed as evidence that TIM’s efficiency program is structural. She also pointed to lease-related initiatives, with EBITDA after lease up 8.3% year-over-year. In Q&A, Viegas said some fourth-quarter margin strength included specific items, including quarterly swings in visitor interconnection costs and a reduction in taxation related to overtime pay. On the overtime tax item, she said the fourth quarter concentrated impacts related to prior years, implying smaller benefits going forward and that the overall gains were not sizable within total OpEx. On network and interconnection expenses, Viegas said some components decreased (including visitor-related items), while others increased, such as content providers tied to offers that include streamers, as well as costs related to 5G expansion. Addressing mobile portability trends, Griselli said overall churn was “almost stable” across quarters, but the share of portability within churn increased, influenced in part by competitors’ commercial practices. He added that first-quarter price adjustments tend to pressure churn and could lead to softer net additions, noting customer communications started in December. On NuCel, he said TIM’s internal indicators suggest the impact is not material so far, while noting the regulator stopped sharing NuCel subscriber numbers. On tower leases, management said it continues to work on efficiencies and expects lease costs to grow at most with inflation and slower than revenues, which would imply a stable to slightly declining lease-to-revenue ratio even as 5G expansion continues. Griselli referenced a completed negotiation with American Tower last year and said additional negotiations are ongoing, alongside network-sharing discussions. On Brazil’s tax reform, Viegas said there is no impact expected in 2026 and that 2027 is expected to be neutral on free cash flow, while declining to provide estimates beyond that timeframe. TIM SA, a telecommunications company, provides mobile voice, data, and broadband services in Brazil. The company offers in mobile, landline, long-distance, and data transmission services. It also offers fixed ultra-broadband, fixed ultraband broadband, and digital content services. The company serves individuals and corporates, as well as small, medium, and large companies. TIM S.A is based in Rio de Janeiro, Brazil. The company operates as a subsidiary of TIM Brasil Serviços e Participações SA The article "TIM Q4 Earnings Call Highlights" was originally published by MarketBeat.

TranscriptFY2025 Q42026-02-11

FY2025 Q4 earnings call transcript

Earnings source - 39 paragraphs
Operator

Good morning, ladies and gentlemen, and welcome to TIM S.A. 2025 Fourth Quarter Results Video Conference Call. We would like to inform you that this event is being recorded. [Operator Instructions] There will be a replay for this call on the company's website. [Operator Instructions]

Vicente Ferreira

Hello, everyone. I'm Vicente Ferreira, Investor Relations Officer of TIM Brazil. Welcome to our earnings conference for the fourth quarter of 2025. Today, joining me to discuss the highlights of our results, I have the CEO, Alberto Griselli and the CFO, Andrea Viegas. As usual, we close our call with a live Q&A session. So let's get started. Alberto, great to have you here. What can you tell us about the main highlights of the 2025 results?

Alberto Griselli

Thank you, Vicente. Hello, everybody. It's a pleasure to share results that represent more than another solid quarter. They depict a consistent execution of our strategy and full delivery of our promises confirming the track record of TIM Brazil in meeting its target. From a financial standpoint, service revenue grew above inflation with a year-on-year expansion of 5.2%, check. EBITDA margin expansion, reaching 51% as EBITDA increased 7.5%, check, as well. CapEx was essentially flat versus 2024, check. Operating cash flow grew at double digit, closing the year expanding at 16%, check. And with the dividend anticipation, we closed the shareholder remuneration at BRL 4 billion in cash, plus BRL 750 million in share buyback, check. In all, guidance was delivered with a combination of strong cash generation and disciplined capital allocation.

Vicente Ferreira

Really impressive financial performance of Alberto. But beyond the numbers, what can you tell us in terms of operational results and other achievements that the company made during 2025?

Alberto Griselli

Sure, Vicente. You're right. We had many deliveries that go beyond financials. In 2025, we continue to reinforce our strategic position. TIM remains the leader in 5G in Brazil with coverage of more than 1,000 cities, 52% more cities than our second player. And we, once again, the most awarded operator in Opensignal latest report, winning in key categories such as consistent quality and reliability. In B2B, we surpassed BRL 1 billion in total contracted value across all verticals and for the third consecutive year, TIM was featured on the CDP A list, confirming our leadership in climate and ESG practices. On top of that, we continue to capture productivity gains, applying digitalization, artificial intelligence and strict discipline in capital allocation.

Vicente Ferreira

Great list of achievements. But Alberto, what can you tell us in terms of the contribution of each area of the company and the support that those different areas were able to deliver for our results as a whole.

Alberto Griselli

Okay, Vicente. When we look inside the business line, 2025 tells a coherent story. In mobile, we strengthened the pillars that have been driving our performance in recent years. Net service revenues grew at a solid pace, supported mainly by mobile services, which increased 5.4% in the year. Postpaid was again the central engine. Postpaid revenues grew 9.5% in the fourth quarter, and our base expanded by 8.4% with another year of positive net additions. ARPU in postpaid, excluding machine-to-machine, reached almost BRL 55, growing 3.1% year-on-year, which reflects our ability to combine volume and value strengthening value capture across our customers, migrating them to higher value offers while keeping churn under control. At the same time, the prepaid segment began to show more encouraging signs. The revenue decline has accelerated for the third consecutive quarter, indicating that our actions to stabilize this space through more targeted offer, better segmentation and improved customer experience are starting to gain traction. The combination of robust postpaid expansion and more stable dynamic in prepaid, supports a healthier, more balanced growth profile of our mobile business. None of these achievements would have been possible without the strength of our network. Throughout 2025, we further consolidated what has become a structural advantage for TIM, our leadership in coverage and technical quality. We maintain the broadest 4G and 5G footprint in Brazil and delivered tangible benefits for our customers. TIM's excellence was recognized in the latest Opensignal report, where we took home 6 national awards demonstrated that our investments are not just expanding coverage, but actively enhancing customer experience. One of the year's more significant milestones was the completion of our network modernization project in Sao Paulo, which has transformed the experience in the country's largest market by modernizing every site in the state, we expanded 5G and 4G coverage, increase capacity and improve overall quality performance. We are now extending this modernization to other cities with a plan that includes around 6,500 sites to be swapped in major capitals until 2027, establishing new standards of holiday and experience of our customers across Brazil. In fixed services, 2025 was a turning point for our broadband operations team, Ultrafibra. After a period of adjustment and portfolio optimization, broadband revenues returned to growth in the fourth quarter, supported by an improvement in net additions and nearly complete migration from FTTC to fiber. By the end of the year, we reached 850,000 customers and FTTH ARPU of roughly BRL 95. TIM Ultrafibra revenues grew 6.2% year-on-year in the fourth quarter. This shows that our strategy of focusing on quality, rationality and operating efficiency is working. And we are building a more sustainable broadband business for the future. Another significant milestone in 2025 is our progress in B2B our solution have achieved meaningful impact across key industries. In Agribusiness, TIM coverage surpassed 26 million hectares enabling precision agriculture, automation and greater productivity across vast rural areas. In logistics, we expanded to more than 10,000 kilometers of highways connecting major corridors and enabling monitoring, safety and operational intelligence. In Utilities, we sold nearly 470,000 smart lighting points, helping cities modernize infrastructure at scale with efficiency and control. And in mining, our advanced connectivity spanning 4G, 5G and IoT support safer and more automated operators. These verticals combined allow us to surpass our important milestones of BRL 1 billion in total contracted revenues since the beginning of this journey, confirming B2B as a structural growth engine for TIM, not a future possibility. It is already real, scaled and part of our core. Vicente, in sum, we saw relevant contribution and strong support from every single line at TIM Brazil.

Vicente Ferreira

Thank you, Alberto. We'll come back to you for your final remarks later on. Now our CFO, Andrea will walk us through the details of our financial performance. Andrea, thank you for joining us.

Andrea Palma Marques

Thank you, Vicente. Hello, everyone. We closed the year with another strong set of financial results reflecting the disciplined execution of our strategy in 2025. This quarter reinforced a story that has been present all year long, cost optimization, expanding profitability and a clear focus on sustainable value creation. Over the last 12 months, our efficiency program has continued to reshape our cost structure. Operation costs again grew well below inflation with OpEx rising just 1.8% year-on-year in 2025. This reflects the structural initiatives underway across the company, showing that this approach is not a temporary effort for a core part of how we operate. This strongest execution contributes to another year of high level improvement in productivity with EBITDA increasing by 7.5% and our margin achieved 51%, making an important milestone. We also advanced a lease-related efficiency initiatives already contribution to a strong result in 2025. EBITDA after lease grew 8.3% year-on-year, supported by continued optimization of our industrial cost structure and margin sustainability. This operation year-on-year. In total, we delivered what we committed, BRL 4 billion in dividends and IoC plus BRL 750 million in buybacks reaching 139% payout ratio. This demonstrated not only our strong financial performance, but also delivered another quarter of double-digit expansion in operation cash flow, grew 15.7% year-on-year in 2025 and lifting the margin to 22.7%. Throughout the entire year, we maintained a solid cash conversion, supported by margin expansion and well management CapEx. Finally, our balance sheet remains a source of stability and resilience. Our leverage remains highly comfortable giving us the flexibility to continue investing with discipline while sustaining attractive shareholder returns. These results give us confidence as we enter 2026. We've seen well positioned to continue creating value for all stakeholders. Back to you, Alberto.

Alberto Griselli

Thank you, Andrea. So as we step back and look at 2025, the conclusion is clear. It was a year of execution, consistency and evolution. We delivered exactly what we promised and build the foundation for advancing our strategy in 2026. Our direction is that we will drive value creation through mobile, B2B and broadband, supported by 3 key enablers that run across the entire company. Artificial intelligence, efficiency and ESG. In mobile, our focus remains on strengthening profitability through a customer-first approach, continuously improving the experience and reinforcing the values of our offerings. In B2B, we are ready to capture a new wave of opportunities with a wider and more scalable portfolio that integrates connectivity, infrastructure and digital services. The acquisition of V8 was an important step to enhance our capabilities. And in broadband, we entered 2026 with a more efficient operation, a more reliable service and portfolio aligned with sustainable expansion. Supporting all this, artificial intelligence becomes a transformational layer in our operating model helping us automate, simplify and accelerate decisions across every area. Our efficiency agenda remains a hallmark of execution ensuring discipline in capital allocation and allow us to explore new growth avenues while protecting margins. And ESG continues to be a structural component of who we are shaping our culture and guiding long-term value creation. Confirming this long-term deal in 2025 after many years, we finally reached an important milestone for our shareholders and the financial community. Our return on capital is higher than the consensus cost of capital. Now let's move to the live Q&A session, Vicente.

Vicente Ferreira

Thank you, Alberto. See you a bit, guys.

Operator

Before proceeding to the Q&A session, I will pass the floor to Alberto Griselli. Please, Mr. Alberto, the floor is yours.

Alberto Griselli

Introductory note, -- good morning, everybody. Today, we took an important step in our broadband strategy by acquiring full control of I-Systems. This will allow us to improve the efficiency of our broadband operation to deliver a better end-to-end customer experience and position ourselves for future movements. Now we can actually proceed to the live Q&A session.

Operator

[Operator Instructions] Our first question comes from Bernardo Guttmann from XP.

Bernardo Guttmann

Congrats on the solid results. again. Actually, I have 2 questions here. The first one on margins and efficiency. You delivered strong margin expansion this quarter with EBITDA growing much faster than revenues. How much of this efficiency is structural and how much was more temporary or specific to this quarter. And if I may, the second one on I-Systems. With the consolidation of the company, how should we read this strategic move? Does this suggest a stronger long-term commitment to the asset and a lower probability of a potential sale of the fiber business. And looking ahead, what would be natural next step? Does it make sense to revisit M&A opportunities, maybe looking at regional fiber players? Or is the focus now fully on organic growth?

Alberto Griselli

Bernardo, let me go with the second one, and then I will pass to Andrea for the margin expansion. So the -- when you look at our broadband operation, I think that this quarter has been marked by a positive news on the industrial performance because after the fine-tuning, we managed to get to a revenue growth. So we are back on track on something that has been underperforming in the previous quarters for last year. So in the last quarter, we managed to return to a growth pattern and consolidate and optimize our model. At the same time, we need to recognize that the neutral model that we wanted to implement face a number of challenges. And so the benefits of scale that were supposed to happen as a matter of fact, that didn't happen. So the acquisition of control of a system provides us a number of benefits. The first one is that we get control of the end-to-end operation of our customers that support one key indicator that is churn management and customer level of service. The second one is that we will be able to increase our efficiency of operations. So this measure is going to be accretive on the margin expansion and a bit dilutive on CapEx, but overall, it's going to be to be neutral on free cash flow generation. And the third and most strategic one is that we position ourselves for our next step. So the question is what is our next step is and we addressed this in previous calls, whereby we said that we are looking at a number of different options. And as a matter of fact, the sale of our -- the sale of our broadband operation has never been actually on the table, right? So we say that we have extreme opportunities. We are assessing them but all of these opportunities have the intention to increase the value generation of our business. Sale was not there as an option since you mentioned, we just want to clarify this.

Andrea Palma Marques

Bernardo. Refer to the margin efficiency. This is the consequence of the cost optimization that we are working for the past years. This year, we mentioned several times. We have an efficiency program that's in place and the result is the structure, the major parts. This quarter, we have some effects that first one is the visitor, the interconnection cost for visitors. This is effect in this quarter. If you look in the first quarter, we have increase in the visitor interconnection. And in this quarter, we have a decrease. Remembering that the cost of interconnection refers to the full year. So we have this balance between quarters. Another effect in this quarter was in the reduction of our taxation in the overtime pay. But again, these 2 effects affect this quarter, specifically the fourth quarter, but the results is the efficiency that we have in the structural way and as a consequence, we are delivering what our commitment to expand the margin.

Operator

Our next question comes from Gustavo Farias from UBS.

Gustavo Farias

First of all, congrats on the results. So my first question regarding margins. We saw a decrease in the network and interconnection expense, which was really a highlight to us. If you could comment on the main drivers behind that. You mentioned in the release a cost optimization of digital content providers? And how to think about this line going forward? My second question is on mobile competition. We've been seeing some less positive figures on mobile portability in Q4 based on data from the regulator compared to past periods for TIM. How do you see this competition, especially given this mobile portability numbers we have been seeing lately? And if this -- you think this comes from any new cell impacts?

Alberto Griselli

Okay, Gustavo. So let me take, again, the second, and then I will pass the word to Andrea for the first one. So when it comes to the dynamics of portability, the -- when you look at our report, you see that our churn level is almost stable over the quarters. And therefore, the increase of portability means as a matter of fact, that the share of portability within our churn is increasing. And this depends on a number of things. One of them being the commercial practices of our competitors. But our churn level is fairly stable during the quarters of last year. When we are looking for order, you will see that in the first quarter, we are executing our price adjustments, and this tends to pressure a bit the churn level as normal. So we are executing it as a matter of -- we started with messaging and informing our customers in December. And as a consequence, churn is going to be a bit higher in the first quarter, resulting in softer net additions. When you go to the new cell impact in market dynamics. I would say that if you look from a general perspective, I believe that the market is pretty rational and keep on being rational. And that our ability to attract customers remain as it was as a matter of fact. Unfortunately, Anatel stopped sharing the number of new cell subscribers. And therefore, we cannot rely on an independent source to measure the growth of the numbers. So what we see, it's our internal view and our internal view is based on a number of KPIs that we use and the impact is not material at this stage.

Andrea Palma Marques

Gustavo. Related to the network and interconnection. We have some items that are increasing and others that are decreasing. Once that is decreasing is the visitors that I just mentioned. What is increasing -- for example, the content provides that is related to the offers that we launched last year where we put a stream for our customers. So we have an increase in this item and we also have an increase in the network related to the expansion of the 5G.

Operator

Our next question comes from Marcelo Santos from JPMorgan.

Marcelo Santos

I just wanted to zoom in a bit more on the personnel expense, the tax the overtime hours. Was there any retroactive recognition of this gain? I just wanted to understand better this understanding, like, is this something that's going to change going forward? And did the fourth quarter include changes that were, let's say, retroactive to previous periods. Just to understand the sustainability of these gains over time or how enough is they are. I think that's the first question we have. The second question is there was an improvement in broadband ARPU. Does this sign away more rational market in your view? Or is it more like TIM-specific effect?

Alberto Griselli

So I'll start, Marcelo with the second one. The ARPU dynamics. I think this is as a matter of fact, in our numbers a bit more our doing in terms of ARPU expansion. So we optimize throughout 2025, a number of things in order to serve better our customers and increase the efficiency of our operations. As we discussed in previous quarters, one of the things that we did was to evolve our commercial distribution in a way that is today more pull and less push. And the results of this is beneficial in a number of ways because at the end of the day, but at the end of the day, the quality of the customer that we are getting in is better. So it is one driver. Then there is a second benefit that the pull channels tend to be less expensive than the push channels. So this is one driver. The other driver is more related to the, what we call below the marketing activities, whereby we manage our customer base and move it as mobile from one plant to another plan or when they call to renegotiate. So it's a number of commercial activities related to customer management and we have been tweaking things in the right direction. And this result, it's a positive effect on the ARPU. So it's more how we're doing than the overall market dynamics that remains competitive.

Andrea Palma Marques

Marcelo, the impact of the overtime pay is affect the past and the future. But in the fourth quarter, the impact is higher because concentrate the past -- of the past few years. So in the future, we will continue with this impact, but will be a small amount considered the fourth quarter. But bear in mind, these gains are not that sizable in our overall OpEx.

Operator

[Operator Instructions] Our next question comes from Rog�rio Ara�jo from Bank of America.

Rogério Araújo

I have a couple here. First, on tower leases, if you could mention how the negotiations are evolving with lessors? And are you renegotiating terms ahead of maturities or mailing upon renewals? Also, incentives stepped up in the 4Q. What has driven that? And how should we think about incentive trajectory in the upcoming quarters? And last on tower leases, what is our latest view on lease expenses as a percentage of revenue over the next 2, 3 years? And can ongoing renegotiations offset incremental 5G and tower needs? This is the first one. And the second on Brazil's tax reform. Do you have any early estimates to share with us about the impact of the effective sales tax from 2027 onwards. And also, if an increase is expected, how much of that do you believe is passed through to consumers versus absorbed by the company?

Andrea Palma Marques

Rog�rio, let's talk about -- first about the tower lease. The tower lease is at the end, reflects is what the results reflect what we are doing in the past years. We are working very hard in several efficiency levels in the lease. We -- this year was a challenge because we have the impact in the increased towers and also impact inflation and saying that we delivered an expansion of margin in EBITDA after lease. So moving -- this continues -- this efficiency continues. We have a lot of agreements doing with the TowerCo. We announced one of them a few weeks ago. What we expect about the ratio between the lease and revenues is main things with a slight decreasing considering that we are continuously expanding our network related to 5G. Moving to the tax.

Alberto Griselli

Andrea, just a few complement, Rog�rio, on the tower. So when you look at our lease costs, there are a number of things inside. So you have -- the big chunk is clearly is the network cost. But there are other elements. Complementing Andrea, we finalized the negotiation with American Tower in the last year. When we look forward, and so challenges and objectives for this year. We have another ongoing negotiation that is in our -- on the table that is quite important. And there is -- this is part of our plan. And there is -- as you know, the network sharing discussion that are proceeding where I see that there is opportunity in the future to do more. So this initiative is a part of the overall portfolio besides the buy initiatives that we put together. So when you look at our guidance and what we shared with the market is that besides the network deployment that is a pressure on our cost besides the inflation, there is a pressure on our cost, we're going to manage to keep these leases growing a maximum with inflation and so slower than revenues. So when it comes to the share of this cost versus revenues, this is the answer, looking forward. That's what we have been sharing and implementing over the last years, and we plan to do this in 2026 as well. For the tax, I will hand it back to Andrea again.

Andrea Palma Marques

Regarding the tax reform, what we can say now is 2026 has no impact and 2027, that's the year that we already put in our guidance is neutral on free cash flow.

Rogério Araújo

Okay. And can you share maybe after all the transition period by 2033, if there is any early estimates on the impact?

Andrea Palma Marques

Rog�rio, we didn't announce yet our guidance. So we are talking only about the numbers -- the years that we already announced and that's '25 to '27.

Operator

Our next question comes from Daniel Federle from Bradesco BBI.

Daniel Federle

Congrats for the strong results. The first one is just if you could provide more color on the price increases in the first Q. If it's front book, back book and the magnitude, if possible. The second question regarding CapEx. CapEx end up a little bit closer to the top of the range. So any update in terms of CapEx demands, requirement pressure from FX, I think it's helpful.

Alberto Griselli

Okay. Daniel, let me go to the price increase first, and then we'll hand it over to Andrea for the CapEx one. So when you look at the more for more strategy, just recapping generally what we do, we upgrade our back book prices and front book prices. The back book prices for postpaid is happening as we speak. So it's the -- it's the one that I mentioned in the previous answer. So it's underway as it was last year, so we're executing it. And the magnitude is fairly similar to the one that we had last year. The -- of course, it's not 100% of the customer base we discussed we -- it happens in a couple of phases throughout the year. But the mechanics in the first is fairly similar to the amount that we executed last year. We are also discussing the -- internally, the front book prices adjustment in control, we executed this June last year. So we are planning to follow a similar pattern this year. And we are pretty confident that we can do something on postpaid as well this year. For the CapEx, Andrea.

Andrea Palma Marques

Daniel, we are on track in CapEx. We maintain the CapEx that we announced in the guidance. The point here is when we see an opportunity to anticipate CapEx, we have -- if we generate some efficiency and we have an opportunity to anticipate CapEx, we are going to. But again, 2025 was exactly what we expect in the investments. I don't know if I answer your question. And we also -- we are always controlling CapEx. We focus on the free cash flow. I don't know if I answer your...

Operator

[Operator Instructions] Since there are no further questions, I will now turn the floor back to Mr. Alberto Griselli for any final remarks. Please, Mr. Alberto, the floor is yours.

Alberto Griselli

Thank you all for joining today's video call. I would like to share a big thank to the effort to our entire team for the great results that we achieved together 2025...

Operator

This does conclude the fourth quarter of 2025 conference call of TIM S.A. For further information and details of the company, please access our website at tim.com.br/ir. You can disconnect from now on. Thank you once again and have a wonderful day.

Investor releaseQuarter not tagged2025-11-11

TIM SA (TIMB) Q3 2025 Earnings Call Highlights: Strong Net Income Growth and Strategic Network ...

GuruFocus.com
This article first appeared on GuruFocus. Service Revenue Growth: 5.2% year-over-year increase for the first 9 months of 2025. EBITDA: Rose 6.7% year-over-year with a 50.3% margin. Net Income: Increased by 42.2% year-over-year, reaching BRL 1.2 billion for the quarter. Operational Cash Flow: BRL 4.5 billion year-to-date. Interest on Capital: BRL 1.8 billion announced. Share Repurchase: BRL 369 million in shares repurchased. Mobile Service Revenue: Increased 5.6% annually over 9 months and 5.2% in the third quarter. Postpaid Lines Addition: 415,000 postpaid lines added in the quarter. Postpaid Monthly Churn: Low at 0.8%. Broadband ARPU: BRL 94 in the third quarter. EBITDA Margin: Reached 51.7%. Operational Cash Flow (Quarter): BRL 1.7 billion, up 8.1% year-over-year. Warning! GuruFocus has detected 9 Warning Signs with TIMB. Is TIMB fairly valued? Test your thesis with our free DCF calculator. Release Date: November 04, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. TIM SA (NYSE:TIMB) achieved a 5.2% year-over-year increase in service revenues for the first nine months of 2025, indicating sustainable growth. EBITDA rose 6.7% year-over-year with a 50.3% margin, showcasing strong operational performance. The company announced BRL 1.8 billion in interest on capital and repurchased BRL 369 million in shares, reinforcing its commitment to shareholder remuneration. TIM SA (NYSE:TIMB) reached the top 10 of the FTSE Russell Diversity and Inclusion Index, highlighting its strong ESG practices. The company expanded its 5G network to 1,000 cities across Brazil, maintaining leadership in network coverage and quality. There was a slight deceleration in mobile service revenues this quarter, attributed to natural normalization of growth. The broadband segment posted negative revenue growth this quarter, although there are signs of operational improvement. The competitive environment remains challenging, with smaller players being more aggressive in the market. Prepaid ARPU is still under pressure, affecting overall revenue growth in the broadband segment. B2B offerings, while accretive to cash flow, tend to be dilutive to EBITDA margins. Q: We noticed a slight deceleration in mobile service revenues this quarter. How much of this is due to competition versus natural growth normalization? Also, how do you view the M&…Read full document

This article first appeared on GuruFocus. Service Revenue Growth: 5.2% year-over-year increase for the first 9 months of 2025. EBITDA: Rose 6.7% year-over-year with a 50.3% margin. Net Income: Increased by 42.2% year-over-year, reaching BRL 1.2 billion for the quarter. Operational Cash Flow: BRL 4.5 billion year-to-date. Interest on Capital: BRL 1.8 billion announced. Share Repurchase: BRL 369 million in shares repurchased. Mobile Service Revenue: Increased 5.6% annually over 9 months and 5.2% in the third quarter. Postpaid Lines Addition: 415,000 postpaid lines added in the quarter. Postpaid Monthly Churn: Low at 0.8%. Broadband ARPU: BRL 94 in the third quarter. EBITDA Margin: Reached 51.7%. Operational Cash Flow (Quarter): BRL 1.7 billion, up 8.1% year-over-year. Warning! GuruFocus has detected 9 Warning Signs with TIMB. Is TIMB fairly valued? Test your thesis with our free DCF calculator. Release Date: November 04, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. TIM SA (NYSE:TIMB) achieved a 5.2% year-over-year increase in service revenues for the first nine months of 2025, indicating sustainable growth. EBITDA rose 6.7% year-over-year with a 50.3% margin, showcasing strong operational performance. The company announced BRL 1.8 billion in interest on capital and repurchased BRL 369 million in shares, reinforcing its commitment to shareholder remuneration. TIM SA (NYSE:TIMB) reached the top 10 of the FTSE Russell Diversity and Inclusion Index, highlighting its strong ESG practices. The company expanded its 5G network to 1,000 cities across Brazil, maintaining leadership in network coverage and quality. There was a slight deceleration in mobile service revenues this quarter, attributed to natural normalization of growth. The broadband segment posted negative revenue growth this quarter, although there are signs of operational improvement. The competitive environment remains challenging, with smaller players being more aggressive in the market. Prepaid ARPU is still under pressure, affecting overall revenue growth in the broadband segment. B2B offerings, while accretive to cash flow, tend to be dilutive to EBITDA margins. Q: We noticed a slight deceleration in mobile service revenues this quarter. How much of this is due to competition versus natural growth normalization? Also, how do you view the M&A environment in the fiber space? A: The deceleration in mobile service revenues is consistent with seasonal patterns and our strategy rather than competitive dynamics. We expect postpaid growth to continue while working to reduce prepaid deceleration. Regarding M&A in the fiber space, the market remains fragmented, and our strategy remains unchanged, focusing on organic and inorganic growth opportunities. Q: Can you describe the competitive environment in mobile, and is there room to increase postpaid prices next year? A: The competitive environment remains positive, with rational pricing dynamics. We are considering postpaid price adjustments, but due to current promotional campaigns, any changes are likely to occur early next year. Q: Could you provide more details on the lease efficiency plan and its expected impacts? A: We are in ongoing discussions with partners to optimize lease costs. Our agreement with IHS involves constructing sites for specific customers, and our goal is to keep lease growth aligned with inflation despite increased site numbers for 5G coverage. Q: What is driving the improved net additions in the fiber business, and how do you view the impact of new MVNOs on the competitive landscape? A: Improvements in fiber net additions are due to better customer acquisition quality and churn management. While new MVNOs have increased allowances, we have not seen a need to respond aggressively as our network capacity remains robust. Q: How do you see growth opportunities in B2B and IoT, and what are your long-term goals? A: Our B2B strategy focuses on verticals like agribusiness, infrastructure, utilities, and mining, leveraging our technological strengths. We aim to expand our service portfolio and customer relationships, with a mix of organic and inorganic growth expected in the medium term. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

TranscriptFY2025 Q32025-11-04

FY2025 Q3 earnings call transcript

Earnings source - 41 paragraphs
Operator

Good morning, ladies and gentlemen, and welcome to TIM S.A. 2025 Third Quarter Results Video Conference Call. We would like to inform you that this event is being recorded. [Operator Instructions] There will be a replay for this call on the company's website. [Operator Instructions].

Vicente Ferreira

Hello, everyone, and welcome to our earnings conference for the third quarter of 2025. I'm Vicente Ferreira, Investor Relations Officer of TIM Brasil. This video highlights our recent financial and operational performance as well as the initiatives that support our strategic plan. Following the highlights, we will have a live Q&A with our CEO, Alberto Griselli; and CFO, Andrea Viegas. Please note that management may make forward-looking statements, and this presentation may contain them. Refer to the disclaimer on the screen on our Investor Relations website. Now let's review our results.

Alberto Griselli

Hello, everyone. I'm Alberto Griselli, CEO of TIM Brasil. Today, we'll explore how our commitment to innovation, customer experience and operational excellence is driving sustainable growth and value creation. Let's dive into the highlights and key achievements that are shaping our journey this year. We've achieved a 5.2% year-over-year increase in service revenues for the first 9 months of 2025, a sustainable growth pace that combined with our robust cash conversion machine is fueling solid value creation. We keep evolving our B2B to expand new revenue streams. The TIM Smart Mining solution is gaining traction with a new partnership with Vale, the mining company. Additionally, EBITDA rose 6.7% year-over-year with a 50.3% margin and net income up 42.2% year-over-year. Our disciplined approach to CapEx has kept investment efficiency and operational cash flow reached BRL 4.5 billion. Notably, we announced BRL 1.8 billion in interest on capital and repurchased BRL 369 million in shares, reinforcing our commitment to shareholder remuneration. Once more, we stood out in ESG practices. TIM reached the top 10 of the FTSE Russell Diversity and Inclusion Index, being the only Brazilian company and the only telco to appear on the list. As I pointed out, our net service revenues continues to grow at a solid pace, driven by the mobile segment. Postpaid expansion remains a key contributor, supporting overall growth. The more-for-more strategy is helping ARPU evolution and mobile service revenues increased 5.6% annually over 9 months and 5.2% in the third quarter. This quarter, we added 415,000 postpaid lines, with prepaid to postpaid migrations up by double digits. Postpaid monthly churn remains low at 0.8%, reflecting efficient customer base management. Our more-for-more approach optimizes the cost benefit equation by balancing offer attractiveness and revenue growth. Exclusive Black Friday offers, including iPhone 16E and PlayStation 5 are enhancing our value proposition, and we expect them to help maintaining a solid trend in postpaid. In prepaid, we are seeing first sign of stabilization, supported by targeted offers and improved customer experience. TIM ULTRAFIBRA is also showing operational improvements with broadband ARPU at BRL 94 in the third quarter. Stable ARPU and the client base resuming growth at 3.7% year-over-year marking 8 consecutive months of positive net adds should reduce the negative dilution for broadband to our numbers. TIM is reinforcing its leadership in network with 5G now available in 1,000 cities across Brazil. We have the broadest 4G and 5G coverage in the country. Sao Paulo's network modernization case is setting the base for next-generation connectivity. The project reached its completion with 100% of sites upgraded this November. We are now leaders in download speed in all rankings that measure throughput. We expanded our leadership in consistent quality indicator, leaving the second player even further down the scale. On top of that, we are seeing the first sign of operational improvement with churn linked to network reasons reducing by 1 quarter. All in all, our modernization efforts are successfully supporting customer base management and delivering superior network quality, and we are expanding this project to other cities. Completing our 3Bs approach, let's talk about service. Providing excellent service is at the heart of our strategy. The revamped MyTIM app is transforming the customer experience and selling journey. With over 17.7 million unique users and 33% penetration, the app is driving digital engagement and e-commerce growth. We are the first telco to integrate with Apple Pay and Google Pay, enabling secure direct recharges for prepaid customer, simplifying the journey and encouraging recurring transactions. Digital service Net Promoter Score for postpaid and prepaid are on the rise, signaling that we are on the right path to elevating the experience with our service. Our more than 60 million customers are TIM's most valuable asset. Having this thing in mind, we are always trying to improve our relationship with clients and better monetize this asset. TIM Mais is our enhanced loyalty program, offering more benefits, experiences and convenience. Since its launch at the beginning of the year, we have seen over 2 million monthly active users enjoy the program's benefits. We have distributed 120,000 movie tickets and 20,000 Uber Rides gift cards. The program NPS is over 80 points and reflects strong customer satisfaction. In parallel, we are accelerating base monetization with mobile ads. We reached over 1,000 campaigns and 270 advertisers by September. Through the combination of our own inventory with Google and Meta, we are boosting digital engagement and expanding revenue streams beyond connectivity. Mobile ads revenues closed the quarter growing in double digits versus last year. B2B is a key aspect of our strategic plan and another way to diversify our revenue base. Since we have little legacy, the evolution of connectivity through coverage as a service is the main driver for expanding our presence. B2B IT solutions now cover with 4G and NB-IoT, 23.5 million hectares, over 7,600 kilometers of highways, and we have sold almost 400,000 smart lighting spots, generating BRL 435 million in contracted revenues since first quarter '24. The mining vertical is gaining traction, and now we have another anchor customer. Vale is joining our portfolio of clients and will be able to enjoy the benefits of TIM Smart Mining solution. We offer 5G, 4G, IoT and artificial intelligence solutions to create safer, more efficient and more sustainable environment for our customers. TIM Smart Mining can be a key enabler of automation and reduce environmental impact in the mining industry. With that, I'll hand it over to Andrea Viegas, our CFO, who will walk you through the financials.

Andrea Palma Marques

Hello, everyone. I'm Andrea Viegas, CFO of TIM. This quarter, we delivered another chapter of consistent and disciplined execution. We've stayed focused on what matters most: sustainable growth, productivity gains and creating value for our shareholders. Our efficiency program remains one of the basis of our strategy. Thanks to effort across all areas, we kept cost growth at just 1.8%, well below inflation. This discipline translated into a 7.2% increase in EBITDA with margin reaching 51.7%. EBITDA after lease also advanced 8.3% year-over-year with robust margin expansion, a direct result of our industrial cost optimization strategy, which we've been executing across 3 fronts: our make model, contract renegotiations and network sharing agreements. Also, CADE approved the expansion of our own sharing agreement with Vivo 2 weeks ago. These initiatives are helping us to keep lease costs stable and margin expanding even in a challenging environment. Our net income rose by a solid double digit in the quarter, reaching BRL 1.2 billion and bringing the year-to-date figure to almost BRL 3 billion. This performance enabled us to distribute BRL 1.8 billion in interest on capital and repurchased BRL 369 million in shares, reaffirming our commitment to create value for our shareholders. Building on this momentum, our operational cash flow measured as EBITDA after lease minus CapEx reached BRL 1.7 billion in the quarter, up 8.1% year-over-year, supported by a resilient financial structure. In 9 months, this metric is up by double digits, reaching BRL 4.5 billion. With a strong balance sheet, we are well positioned to sustain growth and deliver long-term value. Now back to Alberto.

Alberto Griselli

Thank you, Andrea. As we close, I want to reinforce that in Brasil is on track to achieve its 2025 goals and set the stage for 2026 of continuous evolution. We are delivering on our full year guidance across service revenue, EBITDA, CapEx and shareholder remuneration. With results on the right track, we are confident we can finish the year successfully and continue delivering value through the following drivers: one, our mobile postpaid and B2B segments to keep performing strongly; two, prepaid and broadband to continue recovering; three, efficiency are keeping costs and leases under control; and lastly, the buyback program is accelerating, and we are maintaining strong momentum in shareholder returns. Thank you for your attention. Now let's move to the live Q&A session.

Operator

[Operator Instructions] Our first question comes from Bernardo Guttmann from XP.

Bernardo Guttmann

Congrats on the solid results again. My question is about mobile service revenues. We saw a slight deceleration this quarter. How much of that comes from competition versus the natural normalization of growth after the strong cycle we had over the last years? And if I may, I have a second one. There has been a lot of market talk around potential moves and M&As in the fiber space. How do you see this environment? Could this wave of consolidation change your strategy or timing around your fiber business?

Alberto Griselli

Bernardo, thank you for the question. So let's start with the first one. So when you look at the mobile service revenues, I think that we anticipated in the previous quarter, this sort of dynamics, and it's pretty consistent with what you see in other years as well. So we have a curve whereby we are at a higher growth at the beginning of the year when we do our price adjustment, and then it tends to decelerate going forward. I think that in this quarter, looking at the revenue dynamics on our side, we have pretty favorable outcome in terms of maintaining our postpaid engine growth, double digit, whereby reducing the deceleration of prepaid. And this is a trend that we are going to expect in the coming quarters, whereby we are likely to balance a bit the growth with postpaid maintaining the growth momentum and prepaid, we are working to decelerate less year-over-year. So I would say that it's less dependent on the competitive dynamics that remain rational and more related to our own strategy and seasonal patterns. This is for the revenues, okay? And when we look at the M&A, I think that the -- we always say that he Brazilian market being hyper fragmented is a market that is not attractive at this point in time because of the pressure that we have on ARPU and churn. And therefore, we are looking to optimize our capital allocation in terms of how we allocate capital to broadband. So we got our specific strategy that is dependent on our specific situation whereby broadband for us is a limited revenue line. So the broadband is something that the market has been expected for many years. Given the number of players, it is going to be a process that will take some time. And we have our own strategy, organic and inorganic towards this space, and it is unchanged versus what we discussed in the previous calls. What has changed a bit is the results that we are having on broadband because as you see now, we have a quite better operating momentum in terms of net additions. ARPU is still under pressure. We posted still a negative revenue growth this quarter on broadband. But given the fact that on the net additions, we are on a positive territory or we have been on a positive territory for 8 months now. We are likely to see improvements on the top line as well as we move forward. That's okay, Bernardo?

Bernardo Guttmann

Yes, it's very clear, Alberto.

Operator

Our next question comes from Marcelo Santos from JPMorgan.

Marcelo Santos

The first is, if you could just paint a bit what's the competitive environment on mobile? And the second, do you see room to increase pure postpaid prices maybe this year or maybe the next. This year maybe already over, so maybe in the next.

Alberto Griselli

Okay. Yes, Marcelo. So when you look at the competitive environment, I would say that the competitive environment on mobile remains positive in our view. So of course, there are promotions here and there. But overall, I think that the price adjustment this year went through quite nicely. And we are coding in our systems as we speak, the price adjustment that we're planning to execute the back book prices for next year. The -- as for -- so the market dynamics remain favorable. Of course, you have the smaller players that are a bit more aggressive. But all in all, they're not disrupting the national market dynamics in terms of pricing. And when you look at pure postpaid, I think we have an opportunity to adjust it. Now we are on a promotional campaign because we just launched the Black Friday promotions. So it's -- from now to the end of the year, it's unlikely that we are considering an adjustment, but it's something that we are certainly assessing for the beginning of next year.

Operator

Our next question comes from Leonardo Olmos from UBS.

Leonardo Olmos

Can you give us more color on the lease efficiency plan, especially in terms of timing of the expected impacts coming from the partnership with IHS and rent sharing agreement and leasing contract renegotiations?

Andrea Palma Marques

Leonardo, related to the -- our lease efficiency, as we mentioned, we are in a continual discussions with all the partners that we have. Specific about the agreement that we made with IHS was we wanted the [ operation ] to make sites. And we made this agreement with someone who have the acknowledgment and the people to construct sites for us. So this kind of site is for some specific customers like agrobusiness or mining. And we will fund a financial and they will build for us these sites. What we expect in the leases is -- or our goal for this year, as we mentioned before, is to have the leases growing related to the inflation, although we have an increase in the number of sites for our increasing in coverage of 5G. But our goal is to increase just the inflation tax this year. I don't know if I answer your question.

Leonardo Olmos

Yes. Yes. Your mentioned about IHS and the overall goal. I was just wondering if -- I don't know, maybe you could talk a little bit about the RAN sharing and maybe if it's not so delicate about the renegotiations.

Andrea Palma Marques

Yes. Sorry, you mentioned about RAN sharing. RAN share cards just allowed us to continue. We changed a little bit the series that we have before with Vivo. So we will continue our plan to make the RAN shares especially for the 3G and 4G. And we are continuing to discuss -- we are continuing to renegotiate our partners on the towers company to achieve our plan that is to not reduce the lease because we can, but growing the lease only related to inflation. We have another agreement, but we are not -- now we can't disclose it. But as soon as we achieve our new agreements, we will disclose for you.

Leonardo Olmos

Okay. Okay. Sounds great. And you have been delivering quite excellent development on that front. Congratulations.

Operator

Our next question comes from Vitor Tomita from Goldman Sachs.

Vitor Tomita

Two main questions from my side. One is a quick follow-up on the fiber business. Just if you have an update on the organic side on what has been supporting those improving net additions, if it's the same initiatives that you had in place before, such as focusing more on higher-end customers, higher value customers [indiscernible] churn or if there is anything new that's interesting on the strategy there? The other question is a bit of a follow-up on what people are asking about the competitive environment. Very specifically, there has been some noise in markets in October due to new banks, new sell MVNO, increasing commercial outreach in some areas, promotions to some extent. Was that noticeable at all from the standpoint of our commercial teams or very -- or something in my mind or just noise?

Alberto Griselli

Sorry, Vitor, I had my mic switched off. So going to the fiber business. So what happens -- what happened on the fiber business are primarily a number of things. primarily related to the quality of the acquisitions and the management of the customer life cycle. So when you go into the quality of the acquisitions, it's primarily related to optimization on our credit scoring of the customer base and local targeting and the commercial channel footprint. So there are some channels that are naturally -- that provides naturally more quality, whereby other channels provide less quality. And so we changed over time the mix of our acquisition, and we targeted better high-value segments within the footprint. So this is for the entrance of customers. On the other side, there has been a lot of improvements on the churn management side. And this is partly related to the first question because if you get more quality at the beginning, you lose less customers because of bad debt and delinquency rates. And at the same time, we improved the quality of the service as a whole. So these are the 2 main areas when we had some relevant progress that moved us into net growth. When you go to the competitive environment, you're right that over the last quarter since the launch, [indiscernible] has been increasing progressively the allowances to their customers. So they started with 3 plants with a specific allowance. And then over time, this is, I think, the third time where they're increasing their allowance, so more gigabyte per price. And to some extent, I think they reduced the price in some plants on some BTL offer to our knowledge. I would say that the -- playing the gigabyte per revenue side is something that we can respond quickly because it's our network. It's -- we are deploying 5G. We've got [ 4 ] of spare capacity. We didn't do so yet because so far, the -- what we see, it doesn't request an answer on our side. And so we keep monitoring the progress in terms of losing customers or potentially losing customers to them. So far, no need to respond.

Operator

Our next question comes from Maria Clara Infantozzi from Itaú BBA.

Maria Infantozzi

I would like to [indiscernible], please, how do you see the growth opportunities coming from B2B and IoT? You have been vocal about the monetization coming from the market. So just wanted to ask you about how do you see the size of the opportunity, your long-term goals and how you see the evolution of revenues in the short term?

Alberto Griselli

I'm not sure that, Maria, understood correctly your question. I will try to rephrase it. And basically, if I understood correctly, is how we are going to maintain the growth in the BIoT segment? What is the question?

Maria Infantozzi

Yes. Actually, I asked you to please explore more how you see the long-term growth coming from B2B as you have been vocal about the monetization opportunities. And if you could please comment how short-term and long-term goals are perceived by you, and where are the opportunities would be great.

Alberto Griselli

Okay. So -- and Maria, just to be clear, it's just B2B or it's in general?

Maria Infantozzi

B2B and IoT, which is...

Alberto Griselli

B2B and IoT, okay. Got you. So, Maria, it's basically, the way we're -- as you know, our legacy on B2B is pretty small. So if you compare us to other players in the market, we don't have a legacy. And therefore, we put together a strategy that is specific to our DNA. So we selected some verticals and the verticals we selected, for the time being, are agribusiness. It is the first one that we launched. Infrastructure was the second one. We got utilities that it's quite promising in Brazil and mining. And we selected these verticals because we think they got a larger fit with our technological, let's say, DNA, let's put it this way. And the way we look at this is that we started organically now, and we got quite a traction on these 4 verticals on a concept that we call coverage as a service, primarily. And this has been driving in the -- as we speak, the growth in these verticals. When you look more at the medium term, we have the ambition to increase our portfolio of solutions to include security, to include cloud that we can cross upsell to our services and possibly to expand the number of verticals we are servicing. As an example, the one that we are working is manufacturing. And these competencies and capabilities, we can grow them internally, and we are working on that already. We've been working on that already. But we are also looking at ICT inorganic moves that will provide us the ability at a faster pace to win a larger share of wallet of our customers. So this is not something that -- so we moved -- it's something new within our strategy. It's been launched a few years ago. We almost reached BRL 1 billion of contracted revenues over these years. We are recognizing as a leading partner in the verticals where we operate. If you look at the clients we have there, we've been successful commercially. And now we have, in the coming years, the objective is to consolidate our positioning and expand the portfolio of services and the relationship with our customers. And therefore, if you look more on the medium term, it's going to be a mix of organic and inorganic growth.

Operator

Our next question comes from Phani Kanumuri from Santander.

Unknown Analyst

So I have a couple of questions here. The first one is on your operating cash flow after lease. In the first 9 months, it has a growth rate of 11.8%, but it's trending slightly lower than the 14% to 16% for this year. So what is driving that? And the second one is looking at the competitive situation now, how do you -- how confident are you on your 3-year plan in terms of revenue guidance and results?

Alberto Griselli

Let me take the first one, and I will pass the second one to Andrea. I will repeat it just to be sure that we understand it correctly. So the first one in terms of competitive environment, we -- as I mentioned, I think, to Bernardo in the first question, we -- the overall -- at least on mobile and not on broadband, but on mobile, the competitive environment remains rational. And therefore, we are in the position basically to keep growing the top line according to the guidance that we shared with you last year. Of course, as every year, in February next year, we're going to upgrade it. And therefore, when you look at the overall mobile environment, I would say that it didn't change versus the picture that we presented when we shared our guidance in February. And therefore, everything is confirmed. Of course, there are nuances whereby we see postpaid in mobile driving the growth. and a potentially improving situation in the prepaid environment. When you look -- and the second question, if I understood correctly, is the operating free cash flow dynamics, 11.8% versus our guidance of 14%, 16%. Was that the question, Phani?

Unknown Analyst

That's the question, Alberto.

Alberto Griselli

Yes, that's the question. Basically, if you look at our dynamics, we are confirming our guidance. And we believe that when you look at how revenue growth, EBITDA expansion, EBITDA after lease expansion and CapEx will combine in the next quarter. This will put our operating free cash flow expansion within the range of our guidance. Now since we are at the end of the year, basically, you can easily do the calculation and see what this will imply in our numbers, but I'll leave this to you, but we are confirming our guidance for the full year.

Operator

Next question comes from David Lopes from New Street Research.

David-Mickael Lopes

Just a couple of follow-ups. On the price increase you did in Q3, I was wondering if you could give a bit more color like maybe the magnitude and what's the percentage of the base affected? And now that prepaid trends are easing, I was wondering if next year, do you have a possibility to do a price increase next year on prepaid? Or is it still too early? And the second question is on B2B. I was wondering if you could give any maybe color on margins you're getting from B2B? Is it dilutive to your margins or not?

Alberto Griselli

Okay. David, I got the last 2 questions. I will address. I lost the first one. So on the second one, this is a prepaid price increase. Just an overall comment. Basically, the -- when you look at the more-for-more strategy, this is the way we implement it. So generally, it's a price adjustment that always comes with some extra benefits for our customer base. And on prepaid, given the construct of the offer, it's a bit trickier to change the price -- as today, we're basically marketing BRL 1 per day. So it's deeply linked in the offer construct as a sort of easy to deconstruct. I would say that we are exploring as a way to monetize our customer base, the prepaid to control migration. And that's a way that we found very effective to monetize our customer base. We'll keep doing it. And the other thing we are looking at is the way we balance the benefits between prepaid and control to make sure that the migration makes sense as we increase prices. And so therefore, not entering into a lot of details into how we're going to do this, we can explore this in the one-to-one section, where we got some plans there as well. When you look at the marginality of B2B, so the marginality of B2B, generally speaking, when you look, we got 50-plus EBITDA margin, the B2B offering goes below typically this number. But when you look at what really matters, which is cash flow generation, they are accretive. So they generally tends to be dilutive on the EBITDA margin, but that tends to be accretive on the bottom line. And that's it. The first question, I'm not sure I got it. There was a first question or was these 2 questions, David?

David-Mickael Lopes

It was just on the -- if you could comment on the magnitude of the price increase you did and what percentage of the base? Did you do the price increase just to hybrid or some pure postpaid customers?

Alberto Griselli

This year, we did -- there are 2 types of price adjustments. We classify front book and back book adjustment. On the back book adjustment, we impacted both control and pure postpaid. We did it already. And it's not 100% of the customer base because we personalize this depending on a number of things in order to minimize attrition and churn management. But we did the back book price adjustment at the beginning of the year for both control and pure postpaid. When you go to the front book price adjustment, we did those adjustments in midyear for control, and we didn't do it for pure postpaid. And I think that was the question from a colleague of yours before. And basically, what we are looking at is to make this adjustment. We are assessing. We didn't decide yet, but we think that there is space to adjust them, not now because we are in a promotional -- in a seasonal period of the year with the Black Friday and the Christmas campaign. So it's something that is probably going to happen in the first quarter of next year.

Operator

[Operator Instructions] Ladies and gentlemen, without any more questions, I will return the floor back to Mr. Alberto Griselli for his final remarks. Please, Mr. Alberto, you may proceed.

Alberto Griselli

So thank you all for joining today's video call. We are arriving at the end of the year with strong momentum. We are executing our strategy with discipline and consistency. Despite being just 2 months away from 2026, we still have a lot to accomplish in '25. This year-end will be very exciting, and we expect to deliver on the promises we made to the market. I really want to thank the entire team for their commitment and relentless drive. Thank you. And I look forward to catching up with you guys in the one-to-one session. Lastly, a final message to our sales team. We put together a special Black Friday offer for our customers. Let's go for it.

Operator

We conclude the third quarter of 2025 conference call of TIM S.A. For further information and details of the company, please access our website, tim.com.br/ir. You can disconnect from now on, and thank you once again.

Investor releaseQuarter not tagged2025-08-01

TIM SA (TIMB) Q2 2025 Earnings Call Highlights: Strong Mobile Growth and 5G Leadership

GuruFocus.com
Service Revenue Growth: 5.4% year-over-year increase, driven by mobile services. EBITDA Growth: 6.5% increase with a 49.5% margin. Mobile ARPU: Highest in the industry at close to BRL33 per month, expanding at mid-single digits. Postpaid Revenue Growth: 12.2% year-over-year growth. New Postpaid Customers: Over 450,000 added in the second quarter. 5G Network Traffic: 30% of traffic flows via 5G network. 5G Coverage: Covers 70% of the urban population, leading in cities with 5G. New Store Openings: 13 new stores in 2025, including one flagship location. Operational Cash Flow: Posted double-digit growth. Warning! GuruFocus has detected 6 Warning Signs with TIMB. Release Date: July 31, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Service revenues grew by 5.4% year-over-year, driven by mobile services. EBITDA increased by 6.5%, with a 49.5% margin, reflecting improved profitability. TIM SA (NYSE:TIMB) leads in 5G technology, with 30% of traffic now flowing through the 5G network. The company was recognized as the most sustainable Brazilian company, topping the B3 Sustainability Index. Postpaid services have shown 12.2% year-over-year growth, with a penetration rate close to 70% of mobile service revenues. Global volatility has increased, posing challenges to strategic initiatives. The fixed business remains competitive, with no significant inorganic progress reported. Negotiations with some tower companies are challenging, impacting lease costs. Network and interconnection costs have increased due to higher international roaming and provider costs. Regional competitors are aggressive on pricing, particularly in the Northeast, posing a threat to market share. Q: What is the outlook for lease lines for the remainder of the year, especially with new tower projects? A: Alberto Mario Griselli, CEO, stated that there is no significant change in the fixed business strategy since the last call. The focus remains on optimizing operations organically, with no new inorganic developments to report. Andrea Marques, CFO, added that negotiations with tower companies are ongoing to keep lease increases aligned with inflation, and they are exploring alternatives to manage costs effectively. Q: Can you provide more details on CapEx and leasing efficiency measures, and the outlook for CapEx intensity in the second half of…Read full document

Service Revenue Growth: 5.4% year-over-year increase, driven by mobile services. EBITDA Growth: 6.5% increase with a 49.5% margin. Mobile ARPU: Highest in the industry at close to BRL33 per month, expanding at mid-single digits. Postpaid Revenue Growth: 12.2% year-over-year growth. New Postpaid Customers: Over 450,000 added in the second quarter. 5G Network Traffic: 30% of traffic flows via 5G network. 5G Coverage: Covers 70% of the urban population, leading in cities with 5G. New Store Openings: 13 new stores in 2025, including one flagship location. Operational Cash Flow: Posted double-digit growth. Warning! GuruFocus has detected 6 Warning Signs with TIMB. Release Date: July 31, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Service revenues grew by 5.4% year-over-year, driven by mobile services. EBITDA increased by 6.5%, with a 49.5% margin, reflecting improved profitability. TIM SA (NYSE:TIMB) leads in 5G technology, with 30% of traffic now flowing through the 5G network. The company was recognized as the most sustainable Brazilian company, topping the B3 Sustainability Index. Postpaid services have shown 12.2% year-over-year growth, with a penetration rate close to 70% of mobile service revenues. Global volatility has increased, posing challenges to strategic initiatives. The fixed business remains competitive, with no significant inorganic progress reported. Negotiations with some tower companies are challenging, impacting lease costs. Network and interconnection costs have increased due to higher international roaming and provider costs. Regional competitors are aggressive on pricing, particularly in the Northeast, posing a threat to market share. Q: What is the outlook for lease lines for the remainder of the year, especially with new tower projects? A: Alberto Mario Griselli, CEO, stated that there is no significant change in the fixed business strategy since the last call. The focus remains on optimizing operations organically, with no new inorganic developments to report. Andrea Marques, CFO, added that negotiations with tower companies are ongoing to keep lease increases aligned with inflation, and they are exploring alternatives to manage costs effectively. Q: Can you provide more details on CapEx and leasing efficiency measures, and the outlook for CapEx intensity in the second half of the year? A: Alberto Mario Griselli, CEO, explained that the modernization of infrastructure in Sao Paulo is delivering expected improvements in network performance and cost efficiency. The benefits of these projects are materializing, and similar expansions are planned for other regions. Andrea Marques, CFO, noted that while the first half had good performance, the second half will see more marketing campaigns due to seasonality. Q: Could you elaborate on the growth in mobile revenue, particularly regarding roaming revenues and interoperate agreements? A: Alberto Mario Griselli, CEO, mentioned that growth in mobile revenue is driven by user-generated revenues, postpaid services, and B2B IoT progress. Roaming agreements and mobile advertising are contributing positively, aligning with the strategy to diversify revenue streams. Q: What are the main drivers behind the increase in network and interconnection costs, and will these pressures persist? A: Andrea Marques, CFO, attributed the increase to higher international roaming costs and provider costs due to new portfolio launches. These costs are linked to increased customer usage and revenue, and they are expected to have a positive margin impact. Q: How is TIM SA responding to competitive pressures from new entrants in regions like the Northeast? A: Alberto Mario Griselli, CEO, stated that the market remains rational, with competition focused on quality. TIM is not reacting to price competition but is enhancing service quality to retain customers. The threat from regional competitors is currently limited. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus.

TranscriptFY2025 Q22025-08-01

FY2025 Q2 earnings call transcript

Earnings source - 33 paragraphs
Operator

Good morning, ladies and gentlemen. Welcome to TIM S.A. 2025 Second Quarter Results Video Conference Call. We would like to inform you that this event is being recorded. [Operator Instructions]

Vicente Ferreira

Hello, and welcome to our earnings conference for the second quarter of 2025. I'm Vicente Ferreira, Investor Relations Officer of TIM Brazil. This video highlights our recent performance and how we see the market evolving in the first half of the year. After that, we have a live Q&A with our CEO, Alberto Griselli; and our CFO, Andrea Viegas. Please note that management may make forward- looking statements in this presentation may contain them. refer to the disclaimer on the screen and on our Investor Relations website. Now let's review our results.

Alberto Mario Griselli

Hello, everyone. I'm Alberto Griselli, CEO of TIM Brazil. The first half of 2025 has been marked by strong execution and clear strategic vision, driving solid financial and operational results. Service revenues grew by 5.4% year-over-year, supported by mobile services, while EBITDA increased by 6.5%, reflecting improved profitability with a 49.5% margin. Operating cash flow expanded significantly, while we maintain our commitment ramping up distribution to shareholders. We continue to lead in 5G technology, which allow us to offload traffic from 4G. Today, 30% of traffic flows via our 5G network. Additionally, TIM was recognized as the most sustainable Brazilian company, topping the B3 Sustainability Index. Global volatility has increased by end of the semester, but we march forward implementing our strategic initiatives. Network modernization accelerates with new regions, partnerships expand and new revenue opportunities are developed. We are on track to meet our 2025 targets. As I mentioned, our service revenues evolution is driven by mobile. In quarter 2, total service revenue grew 5.1% year-on-year, while mobile sustaining a faster pace at 5.6%. TIM's strategy to combine volume and value initiatives to offer innovation and rational commercial approach is working as the company posted the highest mobile ARPU in the industry at close to BRL 33 per month, expanding at mid-single digits. At the same time, we added more than 450,000 new postpaid customers in the second quarter. Postpaid services have increased in importance with a penetration rate close to 70% of mobile service revenues, confirming the shift towards more stable and higher value customer segments. It's been 14 consecutive quarters of rapid postpaid revenue expansion. In quarter 2, we maintained the double-digit pace closing the first half with 12.2% year-over-year growth. Again, a combination of solid ARPU dynamics, held by control to pure postpaid upselling, and healthy customer base trends with low churn levels and pre to post migrations. In the first quarter, we introduced the concept of 360 degrees presence in specific markets. Sao Paulo was the first and now we are expanding this approach to other regions of the country. Under this project, we work with a tripled network, brand and channels, aiming to translate our network leadership into changes in customer experience and perception. In Sao Paulo, we have completed the modernization of half of the sites we committed to already benefiting nearly 250 cities and approximately 10 million people. The network swap improves coverage, capacity and reduce energy consumption. Following this implementation, we expanded our overall download leadership versus our peers. And for the first time, we became leaders in 5G as well. Speed with our coverage is not enough. That's why our coverage leadership comes first, followed by capacity to improve throughput. Minas is next there, we doubled the number of cities with 5G, benefiting around 10 million people as well. Commercial presence is expanded with 13 new stores in 2025, including 1 flagship location. Changing gears to new revenue streams. Our B2B IoT strategy is performing well. We have seen substantial growth in contracted revenues, particularly in agribusiness utilities and logistics, specifically in the last vertical, we are consolidating our leadership amid an increasing interest from our peers in these projects. We expect that the sector can maintain a rational approach as we have seen in traditional mobile. As pioneers in bringing digital connectivity to Brazilian highways, we have reached about 7,000 kilometers of roads covered, almost half of those are in partnership with large logistics players such as [indiscernible] and EcoRodovias. It's worth highlighting that we are starting to move up in the value chain, adding solution to our connectivity. Video monitoring and specialized road lighting are now part of our portfolio. TIM is committed to provide the integrated solution that enhance operational efficiency for clients in various sectors. Further developing the B2B IoT opportunity, we will expand our addressable market and open new avenues for growth. with similar goals, our digital ecosystem continues to expand. Our collaboration with Eletrobras is materializing as we launched the first 2 markets with energy sales to corporate clients. Nationwide expansion is expected by September. Under this partnership, we are offering to high-voltage clients up to 30% discounts on the energy bills, targeting approximately 2 million customers. Sales, we leveraged TIM's existing SME engines. Additionally, our 5G fund is bearing fruit. This technology-driven investment is performing well as investee grow their business and improve their valuation contributing positively to the fund's performance. A new investment is on the way, a financial service company named [ Kat ] Investimentos. They are developing and delivering financial solution through a credit as a service model, facilitating access to capital and reducing the dependence of traditional banks. Moving ahead to infrastructure, I would like to recap how TIM is leading the way in 5G development in the country. It's been 3 years since we began rolling out the technology that will change the way we view investments in the telecom sector. Today, we cover 70% of the urban population, and we are #1 in cities with 5G. The rapid expansion of our coverage has helped the number of 5G devices to grow fivefold since 2022. And now it represents 28% of total devices. This pairing, availability plus adoption, is playing a major role in enabling traffic to shift from 4G to 5G. In state capitals, 5G accounts for 30% of data traffic. And in Sao Paulo, offload is at 36%. Customers spend over half of their time on 5G networks, reflecting strong adoption. Thanks to this scenario and 5G lower cost per gigabyte, just 30% of 4G, TIM is using its resources more efficiently. Another technology is also a key driver of operational efficiency and cost savings. Artificial intelligence is at the center of present and future opportunities to improve productivity. The company has mapped 100 use cases, prioritize 56 for strategic feeding value, piloted 24, and executed 7 projects focused on operational improvements. Most pilots target cost efficiency with some addressing commercial opportunities. 6 new projects are scheduled for development in the second half of 2025. This structural II pipeline demonstrate team's commitment to leverage advanced technology and innovation to optimize operation, enhance business performance. Now let's move on the financial details with our CFO, Andrea.

Andrea Palma Viegas Marques

Hello, everyone. I'm Andrea Viegas, CFO of TIM. I'm pleased to share that we've delivered another quarter of consistent performance, reinforcing our ability to stay on track with our guidance dynamic environment. Once again, we are seeing the benefits of the disciplined cost control. Our efficiency program is running at full speed, helping us keep cost growth below inflation. It's important to note that this multidisciplinary initiative impacts all expense lines and enable us to continue investing in key areas of our business. This strategy has consistently driven improvement across all major operating metrics. We have sustained positive momentum in both EBITDA and EBITDA after lease, showing another quarter of margin expansion. On the lease strong, as I mentioned last quarter, we have several initiatives underway to optimize our industrial costs and lease like tower contract negotiation, evolution of our rail sharing and also new partnerships tower development. Our bottom line continues to expand as a healthy pace, marking at another quarter of strong earnings growth and reinforcing the consistency of our financial delivery. As Alberto mentioned, we've now completed 3 years of 5G operations. Since then, we have been bearing fruit from the efficiency brought by this technology, which has become one of the key levers in our CapEx management strategy. All of this supported our operational cash flow, which once again posted double digit growth. This performance highlights our strong first half results and confirms our commitment to our strategy. Now back to Alberto.

Alberto Mario Griselli

Thank you, Andrea. Before we conclude, I would like to highlight our ESG achievements. We disclosed our annual report with significant strides in our commitments, among other, use of renewable energy, promotion of diversity and inclusion policies, prioritization of accessibility for people with disabilities. These efforts have earned TIM recognition across multiple sustainability indexes and awards, reinforcing our leadership in corporate responsibility. Looking ahead to the second half of 2025, TIM is focused on executing its strategic initiatives to meet its targets. Key areas include: first, developing new partnership with a special focus on financial services. We expect to announce new initiatives in the coming months, filling the space left by C6 Bank expanding our presence within the financial service sector. Second, advancing B2B IoT solution with the expansion of our portfolio and services and reinforces the presence in selected verticals. Third, accelerating implementation of efficiency initiatives under our program, supporting our ability to expand margins. Fourth, securing the implementation of a new approach to leases, renegotiation with reduced prices, tower company switch is a key lever, share infrastructure and reduce exposure and building is now an option. Fifth, improving broadband operation while proactively monitoring market movements. I want to emphasize our consistent trajectory of progress the company's commitment to innovation, operational excellence and sustainable growth as it drives forward into the remainder of the year. Thank you all for your attention. And now let's move to the live Q&A session.

Operator

[Operator Instructions] Our first question comes from Marcelo Santos from JPMorgan.

Marcelo Peev dos Santos

I have 2 questions on my side. The first is -- the first question is the outlook for lease lines in the remainder of the year. So I think the first couple of quarters, the line didn't increase that much. So just wanted to see how we should expect to progress, especially now that you have these new tower projects. So an update would be great. And the second I would like to see if there's an evolution on management thought about the fixed business. So I think in the previous call, you have discussed that you're considering a full spectrum of possibilities for what to do, what team wants to be on this business? I just want to see if something has evolved from the last call to this call.

Alberto Mario Griselli

Marcelo. So let me take the second one, and then I will pass to Andrea for the first one on the tower. So when it comes to the fixed business, in terms of inorganic progress, there is no additional news to be shared at this stage. So we are on the organic side, focus to optimize the businesses. So you see that for us, it's more, the scenario remains competitive. And we are tweaking our operations. So you will see that basically, we are losing less and increasing our customer base. And so we're doing some small adjustments and progress there. In terms of nonorganic opportunities, we are at the same stage like last quarter. So basically, we got from one extreme divestment of the asset, whereby we will lose our strategic optionality on the other extreme some kind of largest deal that are, by definition, more complex. And in the middle, some more balanced opportunities that are the ones where we are focusing. And as soon as we are going to have some update, we're going to share with the market, nothing to date. And will pass tower to Andrea.

Andrea Palma Viegas Marques

Marcelo, related to the towers, as we mentioned before, this year is a very challenging to the lease, especially for inflation and also of our rollouts. We are keeping negotiations with our partners, that our company is a very hard negotiation, very tough, but we are positive that we will achieve our goal in this year that is the increased lease in the path of the inflation rate. We also are studying some alternatives as I mentioned. And as soon, we have news about this, we will show you. But we are constantly keeping the negotiations with our partners.

Alberto Mario Griselli

If I can add on the negotiation a few points, Marcelo, basically, what we've found over the last months is that some of the main players are more willing to negotiate than in the past, whereby other one are less willing to negotiate in the past. What we are literally looking is some win-win situation whereby we got towers that are above market price of what we consider to be a fair market price to a fair market price, and we got some negotiation, let's put this way, counter positive things to be put on the table like extension of the contracts and this sort of time. Then there is some -- in the case of the tower companies, and this is specifically one that is less inclined to negotiate with us. We already communicated that we are going to decommission all towers that are above what we consider to be fair market prices. Of course, it's not something going to happen in the super short term because we need to wait for contract leases to expire. And so there is a pattern there and not to pay fees or fines related to the early termination but we are committed to the commission towers that are not in line with market prices. And we're already doing it.

Operator

Our next question comes from Gustavo Farias from UBS.

Gustavo Farias

Congrats on the results. Two from my end. The first one, if you could give a little bit more color on CapEx and leasing efficiency measures and the outlook for CapEx intensity for the second semester and especially in the light of this whole network modernization in Sao Paulo, and the 5G expansion in Mina Gerais. And the second one, if you could comment on the sales and marketing expenses and how to think about this line going forward, and also considering the ongoing commercial efforts in Sao Paulo at the opening of new stores and so on and so forth.

Alberto Mario Griselli

Okay. Let me go with the first round of answers here. When it comes to the CapEx efficiency, as we said, we -- the -- these are related to a modernization of our infrastructure, basically that has been negotiated last year. And basically, the good news is that what we were expecting in terms of improvement in TCO are materializing. We are in the middle -- let's put this way, in the total swap of Sao Paulo capital. So the swap is performing well in terms of network performance. So if you look at the benefits of what we are doing for the customers, you will see that we reached the #1 position in -- we already had in coverage and average speed, meaning 4G and 5G. Now we are best-in-class in both 4G and 5G and, of course, in the average. And so you see that from that perspective, the modernization project is delivering what was expected to deliver in terms of increased coverage capacity, better service to our customers. At the same time, when you look at the efficiency, what we are measuring now is that what we were expecting, it's also materializing. So some of this is more negotiating like the unit pricing, this sort of stuff. Some is related to TCO and that this includes other costs like wind space, like energy consumption. And all these benefits are materializing. So what we designed in our plan and is reflected in our guidance is being delivered in Sao Paulo and therefore, now the expansion in our big capital, same approach to capture the same benefits. And of course, this is then coupled with increased commercial penetration in those regions. As we say, the 206 approach that is made up of -- is built on network robustness and to deliver in the midterm, increased commercial performance, and this comes also with new point of sales and increased communication. So we are putting all the levers. When it comes to the second question, which is related to marketing and sales, in there, you've got a lot of cost categories, each one with different dynamics. So you've got some structural project like -- I will mention a few. So in that category, you have carrying costs and you know that we are implementing a number of initiatives to increase the level of efficiency there, like the artificial intelligence project that are reported in the presentation. Then you have commercial costs. And if you look at what is happening, we are shifting a bit more of our sales to e-commerce, for example, and e-commerce is more efficient for us versus other channels. And at the same time, I don't know if you remember, we internalized the e-commerce migration 1.5 years ago, gross addition more recently, when you internalize, basically, you put CapEx to internalize, but then you don't pay commissions. And also the...

Andrea Palma Viegas Marques

E-billing -- also the e-billing and fixed peak payments that we have a reduction in our costs related to this. But if you look forward second half, we have more campaigns than the first half. So in this first half of the year, we have a very good performance related to the last year. But in the second half, we have more campaigns, Father's Day, Black Friday and Christmas Day. So there is a seasonality first half of the year.

Alberto Mario Griselli

It's okay? Did we answer your questions?

Gustavo Farias

Yes. Super clear.

Operator

Our next question comes from Vitor Tomita from Goldman Sachs.

Vitor Tomita

Two questions from my side. The first one is more on the mobile revenue side, the release sites that there was growth on the on customer-generated revenues driven by the customers, but also driven by roaming revenues and some interoperator agreements. Could you give a bit more color on this and whether this was due to any major new agreements since I remember that's the initial booming roaming was more related to a change in our plans to include the more international roaming. And my second question would be a bit of a follow-up on the tower efficiency point that other questions raised. If you could give a bit more color on that initiative of a new RFQ partnership for 1,000 new towers and on how that differs from the way you typically negotiate or think about start construction. You also cited that building towers is more of an option now. So I just wanted to dig a bit more on that.

Alberto Mario Griselli

Okay, Vitor. So let me go with the first one, and will pass to Andrea for the second one. If -- when you look at the revenue generation drivers, basically got user generated in our report, you see different lines. So all of them are improving. And basically, when you look at this set of drivers, you have the user generated revenues and the postpaid we said is driving it. And when you look at the other categories, you will see a number of different things. What is there? You have a combination of a roaming agreement that is related to what we commented on the previous calls. Then you have the B2B IoT progress that is also inside these numbers. And then you have -- when you look at the customer platform level revenues, you will see that you have a different mix of drivers. So if you look overall, you see a flattish number. But remember that you have something that we had last year, like C6 that we don't have this year. And so we have some line of business like mobile advertising, and t data that are growing double digit. This is all related to our core strategy that is mobile and incremental revenues that we are working -- and roaming would be in that category because it's part of the evolution of our main offerings. And then you have new revenue streams like the B2B IoT or mobile advertising and t data that are growing faster and contribute to the overall growth, exactly in line with our strategy to diversify our revenue portfolio.

Andrea Palma Viegas Marques

Vitor, the negotiation that we made with our -- with the tower companies is more related to extend time of the contract and get discounts with this. When we are talking about AFT and another opportunity that we are studying is plus -- for example, as Alberto mentioned, we have some partners that we are not achieving an agreement with them and have very high monthly fee with this tower company. So the alternative will be to build a tower. Another thing is in the contract of B2B sometimes, we are in place that it's only us and the tower company is not interested in building a tower in this agro business or road. So this also is alternative for us. So -- but until now, we already negotiated 30% of our tower contracts, and we believe that we still have room to negotiate a lot more. I don't know if there was...

Alberto Mario Griselli

If I may add, look at this way. It's like we have a cost line that we really want to dominate. And so we are putting in place all the levers and alternatives that we have to drive the cost where we want, as Andrea said. So you have the negotiation, you got the RAN- sharing agreement, you got a make versus buy option. So we are putting all the options in place because we think that we've got more flexibility and more levers to get this cost line where we want to go.

Operator

Our next question comes from [ Luis Shagas ] [indiscernible]

Unidentified Analyst

From my side, I have to 2. So the first one is regarding OpEx. What are the main drivers behind the increase in network and interconnection costs? Are these pressures likely to persist? Or do you expect normalization in the coming quarter? And the second question is regarding competition. What's your view on the competitive pressure from new entrants in regions like the Northeast. How are you responding to protect market share there?

Alberto Mario Griselli

So Luis, let me go on the first one and then I will pass the OpEx question to Andrea. So if you look at the overall market, it's our view that we are in a rational market with competition focus on quality by our main players and our peers, let's put this way. And you see some positive movements in the last quarter, whereby the -- some of the more for more from book price adjustment has been executed. I believe, and we're starting some potential adjustment in -- according to more strategy front book prices for pure postpaid also. And so overall, the -- am I reading on the competitive dynamics is that it's rational. Of course, there are some regional competitors that tends to be a bit more aggressive and they're playing more on the price levers as we commented on the first quarter, we are looking at it very closely. We are not reacting on prices at this point in time, we're more focusing on our levers in terms of quality of services to make these customers more happy and less sensible to the price movement or the regional competitors. So far, my take is that the threat is limited, but we look at this and we'll respond as things will evolve over time.

Andrea Palma Viegas Marques

Luis, the increase of the network interconnection is related to the increase in the International roaming costs and also in provider costs. International roaming, we increased the customers that actually are using the service. And the provider cost increased because we launched a new portfolio with streams on board and also because more customers are acquiring this kind of plan. For us, it's a positive view, I can't say this because all these have a good margin for us probably if we have an increase in our provider cost because we have more revenue related to this. And in the roaming international, as we mentioned in the past time, we have an adjustment between cost and revenue that in the year, this is also a positive margin. So the increase of this expenses is related to more customers and more revenue.

Alberto Mario Griselli

Okay. Luis, did we answer your question?

Unidentified Analyst

Yes.

Operator

[Operator Instructions] Our next question comes from Gustavo Farias from UBS.

Gustavo Farias

One additional question. I'd like to take a look on prepaid. We've seen sequential growth in ARPU versus the first quarter. Just wanted to have an outlook for the how you're seeing the segment perspectives ahead and especially in the light of numbers from AMX last week, which also showed some improvements.

Alberto Mario Griselli

Okay, Gustavo, now when you look at prepaid, one or the main driver of our dynamics, I would feel our competitive dynamics also is related to the prepaid to control migration. So this is something that we will keep doing. We have been doing is accretive to our revenue growth and it's one of the drivers of the revenue performance of prepaid. As we commented that we saw in the previous calls, we are also working on opportunities of improvement in the frequency of recharges and we have employees a number of initiatives on the offer side, channel side that will increase capillarity and communication that we're putting in place. And this basically, if you look forward, should allow us to soften the decline of prepaid revenues from one side while sustaining the postpaid revenues with prepaid to control migration. It's a general trend, I would say. I don't comment on others. On our peers' performance, I would say that a lot of what you see is strongly related to the prepaid to control migration strategies of each operator and each one of us has its own.

Operator

[Operator Instructions] Without any more questions from analysts, I'm turning the floor to Mr. Alberto Griselli for his final remarks. Please Mr. Alberto, you may proceed.

Alberto Mario Griselli

So thank you all for joining today's video call. I think we wrapped up the first half with strong momentum. And despite external challenges, we are staying true to our strategy and consistently delivering solid results. Looking into the second half, I'm generally excited for what the second half holds for us. We've got a robust plan in place and the confidence to make it happen. I would like also to provide my heartfelt thanks to our entire team for their commitment and drive. And I look forward to catching up with some of you in the upcoming one-to-one meetings. [Foreign Language]

Operator

This will conclude the second quarter of 2025 conference call of TIM S.A. For further information and details of the company, please access our website at tim.com.br/ir. You can disconnect from now on, and thank you once again, and have a wonderful day.

As of 2026-08-01 • Updated weeklySource: Earnings sourceIngestion runbook