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Aurora MobileC
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2026-08-20
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Investor releaseQuarter not tagged2026-08-20

Aurora Mobile Ltd (JG) (Q2 2026) Earnings Call Highlights: SaaS Revenue Surpasses RMB100 ...

GuruFocus.com
This article first appeared on GuruFocus. Total Revenue: RMB101.2 million, up 13% year-over-year. Developer Services Revenue: RMB79.9 million, up 24% year-over-year. Developer Subscription Services Revenue: RMB70.7 million, up 32% year-over-year and 9% quarter-over-quarter. Value-Added Services Revenue: RMB9.2 million, up 36% quarter-over-quarter but down 15% year-over-year. Vertical Applications Revenue: Decreased 16% year-over-year. Financial Risk Management Revenue: Decreased 17% year-over-year, flat quarter-over-quarter. Market Intelligence Revenue: Decreased 11% quarter-over-quarter and 12% year-over-year. EngageLab ARR: USD14.6 million as of June 2026, up 170% year-over-year. EngageLab Recognized Revenue: RMB27.5 million, up 186% year-over-year. EngageLab New Contracts: RMB27.4 million signed in Q2 2026. Gross Profit: RMB69.2 million, up 16% year-over-year. Gross Margin: Improved by 197 basis points year-over-year. Operating Expenses: RMB67.6 million, up 2% quarter-over-quarter and 11% year-over-year. R&D Expenses: RMB29.3 million, up 13% year-over-year. Selling and Marketing Expenses: RMB28.3 million, up 25% year-over-year. G&A Expenses: RMB10 million, down 18% year-over-year. Net Dollar Retention Rate: 106% for core Developer Subscription Services for trailing 12 months ended June 2026. Total Deferred Revenue: RMB181.9 million as of June 30, 2026. Net Operating Cash Inflow: RMB23.3 million for Q2 2026. Net Profit: Fifth consecutive quarter of US GAAP net profit. Share Repurchase: Repurchased 44,000 ADS in Q2 2026; cumulative 485,000 ADS since program start. Warning! GuruFocus has detected 4 Warning Signs with JG. Is JG fairly valued? Test your thesis with our free DCF calculator. Release Date: August 20, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Aurora Mobile Ltd (NASDAQ:JG) achieved its third-ever quarter with SaaS business revenue exceeding RMB100 million, reaching RMB101.2 million, a 13% year-over-year increase. EngageLab, the global flagship product, saw its ARR surge to USD14.6 million as of June 2026, representing a 170% year-over-year growth, and cumulative signed contract value surpassed RMB200 million. Gross profit grew by 16% year-over-year, with gross margin improving by 197 basis points, reflecting better product mix and operational efficiency. The company recorded its fifth…Read full document

This article first appeared on GuruFocus. Total Revenue: RMB101.2 million, up 13% year-over-year. Developer Services Revenue: RMB79.9 million, up 24% year-over-year. Developer Subscription Services Revenue: RMB70.7 million, up 32% year-over-year and 9% quarter-over-quarter. Value-Added Services Revenue: RMB9.2 million, up 36% quarter-over-quarter but down 15% year-over-year. Vertical Applications Revenue: Decreased 16% year-over-year. Financial Risk Management Revenue: Decreased 17% year-over-year, flat quarter-over-quarter. Market Intelligence Revenue: Decreased 11% quarter-over-quarter and 12% year-over-year. EngageLab ARR: USD14.6 million as of June 2026, up 170% year-over-year. EngageLab Recognized Revenue: RMB27.5 million, up 186% year-over-year. EngageLab New Contracts: RMB27.4 million signed in Q2 2026. Gross Profit: RMB69.2 million, up 16% year-over-year. Gross Margin: Improved by 197 basis points year-over-year. Operating Expenses: RMB67.6 million, up 2% quarter-over-quarter and 11% year-over-year. R&D Expenses: RMB29.3 million, up 13% year-over-year. Selling and Marketing Expenses: RMB28.3 million, up 25% year-over-year. G&A Expenses: RMB10 million, down 18% year-over-year. Net Dollar Retention Rate: 106% for core Developer Subscription Services for trailing 12 months ended June 2026. Total Deferred Revenue: RMB181.9 million as of June 30, 2026. Net Operating Cash Inflow: RMB23.3 million for Q2 2026. Net Profit: Fifth consecutive quarter of US GAAP net profit. Share Repurchase: Repurchased 44,000 ADS in Q2 2026; cumulative 485,000 ADS since program start. Warning! GuruFocus has detected 4 Warning Signs with JG. Is JG fairly valued? Test your thesis with our free DCF calculator. Release Date: August 20, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Aurora Mobile Ltd (NASDAQ:JG) achieved its third-ever quarter with SaaS business revenue exceeding RMB100 million, reaching RMB101.2 million, a 13% year-over-year increase. EngageLab, the global flagship product, saw its ARR surge to USD14.6 million as of June 2026, representing a 170% year-over-year growth, and cumulative signed contract value surpassed RMB200 million. Gross profit grew by 16% year-over-year, with gross margin improving by 197 basis points, reflecting better product mix and operational efficiency. The company recorded its fifth consecutive quarter of US GAAP net profit, demonstrating sustained profitability and financial stability. Net dollar retention rate for core Developer Subscription Services hit a historic high of 106%, indicating strong customer stickiness and upselling success. Operating cash inflow was robust at RMB23.3 million for the quarter, validating earnings quality and supporting liquidity. Vertical application revenue decreased 16% year-over-year, with Financial Risk Management revenue down 17% and Market Intelligence down 12%, reflecting tough market conditions. Value-Added Services revenue declined 15% year-over-year, despite a quarter-over-quarter increase, indicating ongoing volatility in this segment. Selling and marketing expenses increased 25% year-over-year due to overseas expansion, which could pressure margins if growth slows. R&D expenses rose 13% year-over-year, driven by higher staff costs and technical service fees, potentially impacting near-term profitability. The company faces continued weak demand for Chinese APP data in the Market Intelligence segment, which is expected to persist. Despite overall growth, the Financial Risk Management business remains in a tough environment, requiring strategic adjustments to improve performance. Q: Can management shed some light on the Q2 quarter and perhaps give some hints on how Q3 and Q4 will fare for 2026?A: Bong Shan-Nen, CFO, highlighted three key milestones for Q2 2026: quarterly revenue exceeded the RMB100 million mark, the company recorded its fifth consecutive quarter of US GAAP profit, and operating activities brought in a net cash inflow of RMB23.3 million. Looking ahead to the rest of 2026, management remains cautiously optimistic, encouraged by the strong growth trajectory of the global EngageLab business. They will continue to exercise strict cost discipline while allocating resources selectively to high-priority initiatives for long-term sustainable growth. Q: Are the new services such as Silent Auth and Modellix, along with the upgrades to GPTBots, necessary, and how do they benefit the company as a whole?A: Bong Shan-Nen, CFO, explained that these are purpose-built upgrades tied directly to the company's core business, not disconnected new ventures. Silent Auth expands EngageLab's value proposition beyond messaging, reducing login drop-off and strengthening fraud defense. Modellix acts as a unified AI model gateway, cutting integration overheads and simplifying billing. The GPTBots upgrades advance the enterprise AI agent offering with multi-agent orchestration and no-code tooling. Collectively, these reinforce the integrated platform strategy, deepen stickiness within existing accounts, increase average contract value, and create new revenue streams while leveraging the existing global sales and compliance infrastructure. Q: What were the key financial and operational highlights for the second quarter of 2026?A: Weidong Luo, Chairman and CEO, reported that total Q2 group revenue reached RMB101.2 million, a 13% year-over-year increase, marking the third time SaaS business revenue exceeded RMB100 million in a single quarter. Developer Services revenue grew 24% year-over-year, with core Developer Subscription Services hitting a historic high of RMB70.7 million, up 32% year-over-year. Gross profit grew 16% year-over-year, and gross margin improved by 197 basis points. The company also delivered its fifth consecutive quarter of US GAAP net profit and generated RMB23.3 million in net operating cash inflow. Q: What were the key performance metrics for EngageLab in Q2 2026?A: Weidong Luo, Chairman and CEO, highlighted that EngageLab's ARR reached a record USD14.6 million as of June 2026, representing 170% year-over-year growth. The cumulative signed contract value exceeded RMB200 million by the end of Q2, with more than RMB27.4 million in new contracts signed during the quarter alone. The customer base exceeded 2,100 global customers, and recognized revenue for EngageLab reached RMB27.5 million, an outstanding 186% year-over-year growth. The company also officially launched Silent Auth, a password-less authentication solution, during the quarter. Q: What is the status of the vertical applications business, including Financial Risk Management and Market Intelligence?A: Bong Shan-Nen, CFO, reported that vertical application revenue decreased year-over-year and quarter-over-quarter. Financial Risk Management revenue decreased 17% year-over-year but remained flat quarter-over-quarter, operating in a tough business environment. Market Intelligence revenue decreased 11% quarter-over-quarter and 12% year-over-year due to continued weak market demand for Chinese APP data, which was in line with expectations. The company is making necessary adjustments to go-to-market and various strategies for these segments. Q: What were the key drivers behind the operating expense changes in Q2 2026?A: Bong Shan-Nen, CFO, noted that total Q2 OpEx was RMB67.6 million, up 2% quarter-over-quarter and 11% year-over-year. R&D expenses increased 13% year-over-year to RMB29.3 million due to higher staff costs and technical service fees. Selling and marketing expenses increased 25% year-over-year to RMB28.3 million, driven by higher staff costs from overseas business expansion. G&A expenses decreased 18% year-over-year to RMB10 million, mainly due to decreased bad debt provisions from improved collection efficiency and no loss on disposal of property and equipment. Q: What were the key SaaS KPIs reported for the quarter?A: Bong Shan-Nen, CFO, reported that the net dollar retention rate for the core Developer Subscription Services business stood at 106% for the trailing 12-month period ended June 2026, the highest recorded to date. Total deferred revenue reached RMB181.9 million as of June 30, 2026, also a historic high balance, providing good visibility into near-term revenue streams. The company maintained a healthy AR turnover days of 37, ensuring strong cash liquidity while mitigating bad debt risks. Q: What progress has been made on the share repurchase program?A: Bong Shan-Nen, CFO, reported that in the quarter ended June 30, 2026, the company repurchased 44,000 ADS. Cumulatively, Aurora Mobile has repurchased a total of 485,000 ADS since the start of the repurchase program. Q: What is the significance of achieving the RMB100 million quarterly revenue milestone?A: Weidong Luo, Chairman and CEO, explained that the RMB100 million quarterly revenue milestone signifies a landmark validation of Aurora Mobile's pure SaaS strategic transformation, forming a durable, larger revenue foundation. It demonstrates that top-line expansion is anchored by high-margin recurring subscription revenue, dual growth engines of domestic and global EngageLab businesses drive scalable cross-market expansion, and greater revenue scale improves operating leverage, underpinning consistent profitability and long-term sustainable shareholder returns. Q: What upgrades were made to the GPTBots.ai platform, and how do they support global expansion?A: Weidong Luo, Chairman and CEO, detailed that GPTBots.ai received a major production-grade upgrade addressing key industrial limitations. The upgrade centers on three pillars: a graph-enhanced knowledge base for context-aware business analysis, autonomous workflow automation across 14 communication channels via agent collaboration, and robust enterprise governance with audit trails and mandatory human validation. This supports global expansion by transforming the platform into a production-ready solution, providing native compatibility with global channels like WhatsApp, Slack, and Microsoft Teams, strengthening governance for international data compliance, and optimizing knowledge processing to reduce customization costs for global clients. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-08-20

Aurora Mobile Limited Announces Second Quarter 2026 Unaudited Financial Results

GlobeNewswire
SHENZHEN, China, Aug. 20, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (“Aurora Mobile” or the “Company”) (NASDAQ: JG), a leading provider of customer engagement and marketing technology services, today announced its unaudited financial results for the second quarter ended June 30, 2026. Second Quarter 2026 Financial Highlights Revenues were RMB101.2 million (US$14.9 million), an increase of 13% year-over-year. Cost of revenues was RMB32.0 million (US$4.7 million), an increase of 6% year-over-year. Gross profit was RMB69.2 million (US$10.2 million), an increase of 16% year-over-year. Total operating expenses were RMB67.6 million (US$10.0 million), an increase of 11% year-over-year. Net income was RMB2.1 million (US$0.3 million), compared with RMB0.5 million in the same quarter last year. Net income attributable to Aurora Mobile Limited’s shareholders was RMB1.9 million (US$0.3 million), compared with a net loss attributable to Aurora Mobile Limited’s shareholders of RMB21 thousand in the same quarter last year. Adjusted net income (non-GAAP) was RMB2.4 million (US$0.4 million), compared with RMB0.8 million in the same quarter last year. Adjusted EBITDA (non-GAAP) was RMB3.8 million (US$0.6 million), compared with RMB1.2 million in the same quarter last year. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “We delivered great second quarter results. Our achievements for the quarter are as follows: For the third time in our history, we recorded SAAS business revenue in excess of RMB100 million in a single quarter. Developer Service Revenue recorded its highest quarterly revenue in history, at approximately RMB79.9 million. Our global flagship product, EngageLab, had its best quarter yet. EngageLab’s Annual Recurring Revenue (“ARR”) as of June 2026 reached a record high of US$14.6 million, representing 170% year-over-year growth. Gross profit grew by 16% year-over-year. Gross margin improved by 197 basis points year-over-year. This quarter, we delivered our fifth consecutive quarter of US GAAP net profit. Net Dollar Retention Rate (“NDR”) for Core Developer Subscription Services stood strongly at 106%, a historic high. Last but not least, operationally, we generated net cash inflow of RMB23.3 million this quarter.” Mr. Shan-Nen Bong, Chief Financial Officer of Aurora Mobile, added, “The momentum we built in the second quarte…Read full document

SHENZHEN, China, Aug. 20, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (“Aurora Mobile” or the “Company”) (NASDAQ: JG), a leading provider of customer engagement and marketing technology services, today announced its unaudited financial results for the second quarter ended June 30, 2026. Second Quarter 2026 Financial Highlights Revenues were RMB101.2 million (US$14.9 million), an increase of 13% year-over-year. Cost of revenues was RMB32.0 million (US$4.7 million), an increase of 6% year-over-year. Gross profit was RMB69.2 million (US$10.2 million), an increase of 16% year-over-year. Total operating expenses were RMB67.6 million (US$10.0 million), an increase of 11% year-over-year. Net income was RMB2.1 million (US$0.3 million), compared with RMB0.5 million in the same quarter last year. Net income attributable to Aurora Mobile Limited’s shareholders was RMB1.9 million (US$0.3 million), compared with a net loss attributable to Aurora Mobile Limited’s shareholders of RMB21 thousand in the same quarter last year. Adjusted net income (non-GAAP) was RMB2.4 million (US$0.4 million), compared with RMB0.8 million in the same quarter last year. Adjusted EBITDA (non-GAAP) was RMB3.8 million (US$0.6 million), compared with RMB1.2 million in the same quarter last year. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “We delivered great second quarter results. Our achievements for the quarter are as follows: For the third time in our history, we recorded SAAS business revenue in excess of RMB100 million in a single quarter. Developer Service Revenue recorded its highest quarterly revenue in history, at approximately RMB79.9 million. Our global flagship product, EngageLab, had its best quarter yet. EngageLab’s Annual Recurring Revenue (“ARR”) as of June 2026 reached a record high of US$14.6 million, representing 170% year-over-year growth. Gross profit grew by 16% year-over-year. Gross margin improved by 197 basis points year-over-year. This quarter, we delivered our fifth consecutive quarter of US GAAP net profit. Net Dollar Retention Rate (“NDR”) for Core Developer Subscription Services stood strongly at 106%, a historic high. Last but not least, operationally, we generated net cash inflow of RMB23.3 million this quarter.” Mr. Shan-Nen Bong, Chief Financial Officer of Aurora Mobile, added, “The momentum we built in the second quarter of 2026 was truly phenomenal. The quarterly operational and financial results we are releasing today reflect considerable strength across our business. We will continue to execute against our established strategic priorities. As we deliver on our execution roadmap, we are confident these operational wins will translate into sustained improvements in our financial statements.” Second Quarter 2026 Financial Results Revenues were RMB101.2 million (US$14.9 million), an increase of 13% from RMB89.9 million in the same quarter of last year, attributable to a 24% increase in revenue from Developer Services and partially offset by a 16% decrease in revenue from Vertical Applications. Cost of revenues was RMB32.0 million (US$4.7 million), an increase of 6% from RMB30.2 million in the same quarter of last year. The increase was mainly due to a RMB5.9 million increase in direct costs related to overseas business including One-Time Password (“OTP”), WhatsApp push and GPTBots.ai. The impact is partially offset by a RMB1.4 million decrease in media cost and a RMB2.5 million decrease in message channel costs. Gross profit was RMB69.2 million (US$10.2 million), an increase of 16% from RMB59.6 million in the same quarter of last year. Total operating expenses were RMB67.6 million (US$10.0 million), an increase of 11% from RMB60.8 million in the same quarter of last year. Research and development expenses were RMB29.3 million (US$4.3 million), an increase of 13% from RMB26.0 million in the same quarter of last year, mainly due to a RMB1.4 million increase in personnel costs and a RMB1.3 million increase in technical service expense. Sales and marketing expenses were RMB28.3 million (US$4.2 million), an increase of 25% from RMB22.7 million in the same quarter of last year, mainly due to a RMB5.7 million increase in personnel costs. General and administrative expenses were RMB10.0 million (US$1.5 million), a decrease of 18% from RMB12.2 million in the same quarter of last year, mainly due to a RMB1.5 million decrease in bad debt provision and a RMB0.7 million decrease in loss on disposal of property and equipment. Income from operations was RMB1.6 million (US$0.2 million), compared with a loss from operations of RMB0.9 million in the same quarter of last year. Net income was RMB2.1 million (US$0.3 million), compared with RMB0.5 million in the same quarter of last year. Adjusted net income (non-GAAP) was RMB2.4 million (US$0.4 million), compared with RMB0.8 million in the same quarter of last year. Adjusted EBITDA (non-GAAP) was RMB3.8 million (US$0.6 million), compared with RMB1.2 million for the same quarter of last year. The cash and cash equivalents, restricted cash and short-term investment were RMB166.8 million (US$24.6 million) as of June 30, 2026, compared with RMB173.4 million as of December 31, 2025. Update on Share Repurchase As of June 30, 2026, the Company had repurchased a total of 485,173 ADSs, of which 43,808 ADSs, or around US$252.2 thousand were repurchased during the second quarter in 2026. ADS refers to American Depositary Shares, each 3 ADS representing 40 Class A common shares. Conference Call The Company will host an earnings conference call on Thursday, August 20, 2026 at 7:30 a.m. U.S. Eastern Time (7:30 p.m. Beijing time on the same day). All participants must register in advance to join the conference using the link provided below. Please dial in 15 minutes before the call is scheduled to begin. Conference access information will be provided upon registration. Participant Online Registration: https://register-conf.media-server.com/register/BIecf8a1d878f04ef4b77c4bbb85510978 A live and archived webcast of the conference call will be available on the Investor Relations section of Aurora Mobile’s website at https://ir.aurora-mobile.com/. Use of Non-GAAP Financial Measures In evaluating the business, the Company considers and uses two non-GAAP measures, adjusted net income/(loss) and adjusted EBITDA, as a supplemental measure to review and assess its operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with U.S. GAAP. The Company defines adjusted net income/(loss) as net income/(loss) excluding share-based compensation. The Company defines adjusted EBITDA as net income/(loss) excluding interest expense, depreciation of property and equipment, amortization of intangible assets, income tax expenses/(benefits) and share-based compensation. The Company believes that adjusted net income/(loss) and adjusted EBITDA help identify underlying trends in its business that could otherwise be distorted by the effect of certain expenses that it includes in income/(loss) from operations and net income/(loss). The Company believes that adjusted net income/(loss) and adjusted EBITDA provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by the management in their financial and operational decision-making. The non-GAAP financial measures are not defined under U.S. GAAP and are not presented in accordance with U.S. GAAP. The non-GAAP financial measures have limitations as analytical tools. One of the key limitations of using adjusted net income/(loss) and adjusted EBITDA is that they do not reflect all items of income and expense that affect the Company’s operations. Further, the non-GAAP financial measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating the Company’s performance. The Company encourages you to review its financial information in its entirety and not rely on a single financial measure. Reconciliations of the non-GAAP financial measures to the most comparable U.S. GAAP measure are included at the end of this press release. Net Dollar Retention Rate Net Dollar Retention Rate is calculated for a trailing 12-month period by first identifying all Developer Subscription customers (excluding private cloud business) in the prior 12-month period, and then calculating the quotient from dividing the revenue generated from such customers in the trailing 12-month period by the revenue generated from the same group of customers in the prior 12-month period. Annual Recurring Revenue We define Annual Recurring Revenue (“ARR”) as the annualized revenue run rate of subscription agreements from all customers at a point in time. We calculate ARR by taking the monthly recurring revenue (“MRR”) and multiplying it by 12. MRR is defined as the recurring revenue run-rate of subscription agreements from all customers for the relevant month. Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile’s strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile’s strategies; Aurora Mobile’s future business development, financial condition and results of operations; Aurora Mobile’s ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company’s filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide. For more information, please visit https://ir.aurora-mobile.com/. For investor and media inquiries, please contact: Aurora Mobile LimitedE-mail: [email protected] Christensen AdvisoryMs. Xiaoyan SuE-mail: [email protected] Footnote: This announcement contains translations of certain RMB amounts into U.S. dollars at specified rates solely for the convenience of the reader. Unless otherwise noted, all translations from RMB to U.S. dollars are made at a rate of RMB6.7851 to US$1.00, the exchange rate set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve System as of June 30, 2026.

TranscriptFY2026 Q22026-08-20

FY2026 Q2 earnings call transcript

Earnings source - 35 paragraphs
Operator

Ladies and gentlemen, thank you for standing by. Welcome to the Aurora Mobile second quarter 2026 earnings call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you would need to press star one one on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star one one again. Please be advised that today's conference is being recorded. I would like now to hand the conference over to your host today, Christian Arnell. Please go ahead.

Christian Arnell

Thank you. Hello, everyone, and thank you for joining us today. Aurora Mobile's earnings release was distributed early today and is available on its IR website at ir.aurora-mobile.com. On the call today are Mr. Weidong Luo, Chairman and Chief Executive Officer, Mr. Shan-Nen Bong, Chief Financial Officer, and Mr. Guangyan Chen, General Manager. Following their prepared remarks, they will be available to answer your questions during the Q&A session that follows. Before we begin, I'd like to remind you that this conference call contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995.

Christian Arnell

These forward-looking statements are based upon management's current expectations and current market and operating conditions, which are difficult to predict and may cause the company's actual results, performance, or achievements to differ materially from those in the forward-looking statements. Further information regarding these and other risks, uncertainties, and factors are included in the company's filings with the U.S. SEC. The company does not undertake any obligation to update any forward-looking statement as a result of new information, future events, or otherwise, except as required under applicable law. With that, I'd now like to turn the conference call over to Mr. Luo. Please go ahead.

Weidong Luo

Thanks, Christian. Hi, everyone. Welcome to Aurora Mobile's 2026 second quarter earnings call. Before I comment on our Q2 results, I would like to remind everyone that we have uploaded the quarterly earnings deck on our IR website. You may refer to the deck as we proceed with the call today. As we've done in the past, the suitable description that I would give to the second quarter of 2026 is our RMB 100 million revenue quarter. The reason for this narrative is obvious. Our achievements in the second quarter of 2026 are as follows. Firstly, for the third time in our history, we recorded SaaS business revenue in excess of RMB 100 million in a single quarter. This was fueled by the highest Developer Services revenue in history of RMB 79.9 million in this quarter. Secondly, our global flagship product, EngageLab, has its best quarter yet.

Weidong Luo

The EngageLab's ARR for June 2026 has scaled to a record high of $14.6 million, representing 170% year-over-year growth. Thirdly, gross profit grew by 16% year-over-year. Gross margin improved by 197 basis points between the years. Having top-line growth alone is not enough. In this quarter, we delivered the fifth consecutive quarters of U.S. GAAP net profit. Last but not least, operationally, we brought in net cash inflow of RMB 23.3 million this quarter. This marks a strong second quarter performance building on our Q1 results released in May. Taken together, the first two quarters of 2026 validate our robust growth momentum, and we remain on track to deliver against our target for a highly promising full year 2026. Let me now share more on the business aspects. RMB 100 million revenue a quarter. Yes, we made it again. This milestone came one quarter earlier than what we previously anticipated.

Weidong Luo

We are very pleased with this early pleasant surprise. Our total Q2 group revenue reached RMB 101.2 million, representing a strong 13% year-over-year growth. This RMB 100 million of quarter revenue is a very important milestone for us. It signifies a few key messages that I think are important that I share with you all today. Firstly, the RMB 100 million quarterly revenue milestone marks a landmark validation of Aurora Mobile's pure SaaS strategic transformation, forming a durable, larger revenue foundation. Secondly, top-line expansion is anchored by high-margin recurring Developer Subscription Services revenue supported by solid customer retention and rising enterprise demand. Thirdly, dual growth engines, domestic developer ecosystem, and fast-growing global EngageLab business jointly drive scalable cross-market revenue expansion. Fourthly, greater revenue scale improves operating leverage, underpinning our consistent profitability trend and long-term path of sustainable shareholder returns.

Weidong Luo

In this quarter, Developer Services recorded a great 24% revenue growth year-over-year, but vertical applications revenue decreased 16% year-over-year. Developer Services revenues, which consist of subscription service and Value-Added Services, delivered excellent performance in this quarter. Our core business, Developer Subscription Services, delivered another historic high quarterly revenue number of RMB 70.7 million, representing growth of 32% year-over-year and 9% quarter-over-quarter. The year-over-year and quarter-over-quarter revenue growth was mainly driven by increases in both customer number and ARPU. In short, the momentum of this business is very strong, and I do have high hope of the continued growth in many more quarters to come. Now, let's move on to the update on our global flagship product, EngageLab. EngageLab, being the jewel of Aurora Mobile's growth engine, has again brought in excellent numbers every quarter since its launch.

Weidong Luo

In this quarter, the highlights include, firstly, EngageLab recorded another quarter of tremendous growth where the ARR reached a new milestone of $14.6 million as of June 2026. This represents a 170% year-over-year growth. Secondly, EngageLab broke another record where the cumulative signed contract value has exceeded RMB 200 million by the end of Q2 of 2026. This speaks volume in terms of the market acceptance and total addressable market for this product. For sure, we are very pleased with this achievement. Nevertheless, we will continue to work hard and smart to conquer more markets and winning more contracts. In Q2 alone, we inked more than RMB 27.4 million worth of new contracts. Certainly, more and more new global customers are being converted and switched to EngageLab. The EngageLab customer number has exceeded 2,100 as of the 30th of June 2026.

Weidong Luo

The expansion of EngageLab across the globe has been very successful. Fourthly, the recognized revenue for EngageLab in Q2 of 2026 reached RMB 27.5 million, representing an outstanding 186% growth year-over-year. Also, in this quarter, there was a new addition to the EngageLab family where we officially launched Silent Auth, an advanced password-less authentication solution designed to complement existing SMS OTP services and elevate identity verification for the global market. Silent Auth provides a more dependable approach to phone-based authentication across three key use cases, namely firstly, faster registration and login. Secondly, secure verification for high-risk operations. And thirdly, marketing fraud prevention. We view the launch of Silent Auth not only enriches EngageLab's omni-channel customer engagement portfolio, but also reinforces Aurora Mobile's commitment to providing global enterprises with stable, efficient, and intelligent solutions.

Weidong Luo

Going forward, it is my goal that EngageLab will continue to leverage advanced technologies to help businesses build stronger trust-based customer relationships and accelerate global growth. Within subscription revenue, some of the notable wins in this quarter include, but are not limited to, Bank of China (Hong Kong), CXMT, DeepSeek, Mingshun Zhenzhen, and HashKey. Value-Added Services revenues were RMB 9.2 million, up 36% quarter-over-quarter, but down 15% year-over-year. The quarter-over-quarter spike was mainly attributable to the traditional quarterly online shopping of 618 in Q2. I think it is also time for me to provide an update on the progress and updates we have on our enterprise AI agent platform, GPTBots.ai. Recently, we released a major production-grade upgrade to GPTBots.ai, tackling the key industrial limitations whereby conventional AI agents only support conversations and demos, lacking deep business system integrations and end-to-end task execution.

Weidong Luo

The upgrade centers on three pillars. A graph-enhanced knowledge base for context-aware business analysis, autonomous workflow automation across 14 communication channels via agent collaboration, and robust enterprise governance with audit trails, runtime safeguards, and mandatory human validation for live deployments. This product advancement supports GPTBots global expansion through the following. Firstly, transforms the platform into a production-ready solution to improve overseas sales conversion. Secondly, native compatibility with global channels, including WhatsApp, Slack, and Microsoft Teams, extends market reach across North America, Europe, and Southeast Asia. Thirdly, strengthened governance satisfies international data compliance requirements, enabling deals with multinationals and regulated sectors. Fourthly, optimized knowledge processing reduces customization and onboarding costs for global clients and improves project gross margins. We believe the upgrade puts Aurora Mobile in a strong position to capture market share as enterprises worldwide transition from AI testing to large-scale deployment of agentic AI.

Weidong Luo

As you can see, besides growing the business globally, we have been busy on the R&D fronts. Our team has not taken our eyes off the need to continue to upgrade and create new products and services to supplement our entire suite of service to our customers. This is important because we will not rest on our laurels amidst our achievements to date. We must remain attuned to the latest developments across global markets and implement necessary product upgrades, adjustments, and innovations as circumstances demand. Only by doing so can we stay relevant and meet the evolving needs of our global customer base. Collectively, these efforts form critical building blocks to sustain ongoing revenue growth and advance our path toward improved profitability. Now, let me pass the call over to Shan-Nen, who will take you through the metrics on vertical applications and financial performance for this quarter.

Shan-Nen Bong

Okay. Thanks, Chris. For vertical application, that includes Financial Risk Management and Market Intelligence. Overall, vertical application revenue decreased year-over-year and quarter-over-quarter. Within vertical application, Financial Risk Management revenue decreased 17% year-over-year and pretty much remained flat quarter-over-quarter. We are still operating in a tough business environment, and we are making the necessary adjustment on go-to-market and various strategies. The customers that we sign up or renew in Q2 include, but not limited to, [Non-English content], and many more licensed credit or financial institutions throughout China. Market Intelligence revenue decreased 11% quarter-over-quarter and 12% year-over-year due to the continued weak market demand for Chinese APP data. This result is in line with our expectation. Coming to the other P&L items.

Shan-Nen Bong

Our gross profit recorded another strong Q2 quarter with 16% year-over-year growth to RMB 69.2 million. Our gross margin has also recorded significant improvement by 197 basis points year-over-year. This improvement reflects better product mix and tighter operating control discipline. Higher gross profit give us greater flexibility to invest in growth while absorbing external cost pressures. Most importantly, it proves that we can convert business scale into sustainable profit generation, which is critical to driving shareholders' return over time. On net profit. Following the great momentum we had in Q1 of 2026, we recorded yet another GAAP net profit quarter, making it fifth consecutive quarter of GAAP net profit. We are well pleased with how this quarter has played out financially, from top-line growth to bottom-line profitability. On to operating expenses. Q2 OpEx was at RMB 67.6 million, up 2% quarter-over-quarter and up 11% year-over-year.

Shan-Nen Bong

The OpEx is within our forecast, and we are happy at the level where they are. I will now dive deeper into the individual OpEx category. R&D expenses increased by 13% year-over-year to RMB 29.3 million, mainly due to the higher staff cost and associated expenses. Technical service fees also contributed to the year-over-year increase. Selling and marketing expenses increased by 25% year-over-year to RMB 28.3 million, mainly due to the higher staff costs driven by overseas business expansion. G&A expenses decreased by 18% year-over-year to RMB 10 million, mainly due to the decrease in bad debt provision resulting from improved collection efficiency. Besides, there was no loss on disposal on property and equipment in Q2 of 2026, while such a loss was incurred in the same quarter last year. Next, I will share four other very important KPI that we closely monitor.

Shan-Nen Bong

Our net dollar retention rate, a commonly used KPI for SaaS company, stood at 106% for our core Developer Subscription Services business for the trailing 12-month period ended June 2026. This is the highest NDR number that we have recorded to date. This is an important signal of existing customer health. This record NDR speaks to strong product stickiness, expanded usage from our install base, and a success up-sell and cross-selling activity within our current client. While NDR can fluctuate quarter-over-quarter, given customer-specific renewal dynamics, but we are very encouraged by this peak result, and we are focused on sustaining healthy retention trends ahead. Secondly, another financial KPI for tracking the performance of SaaS company is total deferred revenue. This represent cash collected in advance from customers for future contract performance, and it stood at RMB 181.9 million as of June 30th, 2026. This is also a historic high balance.

Shan-Nen Bong

This balance acts as a high-quality leading indicator. It gives us good visibility into the near-term revenue stream and strengthens our operating cash flow profile by bringing cash collection forward relative to the income statement recognition. Thirdly, we continue to maintain a healthy level of AR turnover days of 37. This low AR turnover days ensure we have great cash liquidity while mitigating the risk of bad and doubtful debts. On to cash flow, another important financial KPI for us to manage the business. For the quarter ended June 30, 2026, we recorded net operating cash inflow of RMB 23.3 million. Having operating net cash inflow is very important, as it validates our earning quality and gives investors and shareholders greater confidence in the sustainability of the reported profit. Let us now recap on Chris' comment on our RMB 100 million revenue quarter.

Shan-Nen Bong

In the second quarter of 2026, we achieved another quarter of GAAP net profit in 2026. This marks our fifth consecutive quarters of net profit, a great trend for healthy, profitable, and sustainable business. Two, our core Developer Subscription Services business has outdone itself again by recording another historical high of RMB 70.7 million revenue in this quarter. The jewel of Aurora Mobile, EngageLab, continues to scale rapidly across the globe. Our EngageLab business exceeded its past record in this quarter. The ARR in June 2026 reached $14.6 million. This represents a stunning 170% year-over-year growth. Fourth, our gross margin grew by 197 basis points year-over-year, and gross profit grew by 16% year-over-year.

Shan-Nen Bong

Number five, our net dollar retention for core Developer Services stood strongly at 106%, another historic high. Number six, equally important was the net cash inflow that I mentioned of RMB 23.3 million we brought in from operating activities.

Shan-Nen Bong

As I have alluded in the last quarter's earnings call, Q1 numbers we have recorded paved the way for a great financial year of 2026, and this momentum we built in Q2 of 2026 was truly phenomenal. The quarterly operating and financial results that Chris and I shared during the call today reflect the considerable strength across our business. We will continue to execute against our established strategic priorities. As we deliver on our execution roadmap, we are confident these operational wins will translate into sustained improvement in our financial statement. Lastly, before I conclude, I will give a quick update on the share repurchase plan. In the quarter ended June 30, 2026, we repurchased 44,000 ADS. Cumulatively, we have repurchased a total of 485,000 ADS since the start of our repurchase program. This concludes our prepared remarks. We are happy to take your question now. Operator, please proceed.

Operator

Thank you. As a reminder, to ask a question, please press star one one on your telephone and wait for your name to be announced, and to withdraw your question, please press star one one again. The first question comes from Calvin Wong with Spica Capital. Your line is now open.

Calvin Wong

Good evening, management. Thank you for taking my question. Based on the numbers released today, we note that you have a very strong Q2 quarter. Can I get the management to shed some light on the Q2 quarter and perhaps maybe some hints on how Q3 and Q4 will fare for 2026?

Shan-Nen Bong

Hi, Calvin. Thanks for your question. Let me take your question today. You are right. The Q2 numbers that we just had was a good quarter for us. If I may take a few minutes or just probably just one minute to summarize here, the three key highlights for Q2 of 2026 would be, number one, our quarterly revenue exceeded RMB 100 million mark. Number two, we recorded the fifth consecutive quarters of U.S. GAAP profit. And number three, operating activities brought in net cash inflow of RMB 23.3 million. Hitting all these three milestones in one quarter is significant. It reflects a thriving business where revenue is at a high level. We are delivering GAAP profitability while we also generate net cash inflow, which is very important. Chris and I are very pleased with how this quarter has unfolded.

Shan-Nen Bong

As we look into the rest of 2026, our stance remains cautiously optimistic. We are encouraged by the business growth trajectory with the global EngageLab business delivering standout momentum. Meanwhile, we will continue to exercise strict cost discipline. Even so, we will still allocate resources selectively to high-priority initiatives that we believe are critical to driving durable and long-term sustainable growth. Hope this answered your question, Calvin.

Calvin Wong

Very clear. Thank you.

Operator

Thank you. Our next question is going to come from Jack Sun with Gelonghui Research. Your line is open.

Jack Sun

Thanks management for taking my question. I am Jack Sun from Gelonghui Research. I noticed from the press release by the company and the commentary made by Chris during the call, we are launching various new services such as Silent Auth and Modellix, together with some upgrades to GPTBots. My question is, are they necessary? How do they benefit the company as a whole?

Shan-Nen Bong

Hi, Jack. Good to hear from you. Let me take this question. Those services and upgrades that you mentioned are purpose-built upgrades built upon our existing customers' engagement and AI platforms. They are not disconnected new ventures. This is an important differentiator when compared to others in the space. We are not building all these new tools or services just to follow the flavor of the month trend. Instead, every single new capability ties back to our core business. Take, for example, Silent Auth. They expand EngageLab value proposition beyond traditional messaging. It reduces user login drop-off, it strengthens the fraud defense, and gives us high-value authentication revenue from our existing global enterprise client. For Modellix that you mentioned also, it addressed the fragmentation enterprise face juggling different AI model vendors.

Shan-Nen Bong

It acts as our unified AI model gateway, cutting integration overheads for customers, and it simplifies billing and operation and feeding multi-model capability directly into the GPTBots to make our AI agent more powerful for end user. Just to share, even our own internal IR team, we use Modellix to prepare the Q2 ER deck that we uploaded to the IR website today. It is simply because Modellix has so many different large language model that we can pick and choose from within one single platform. There is no need to switch between different large language model accounts for different companies. It is also very easy to use. So I will sincerely encourage everyone on this call to try out Modellix too. As for our GPTBots platform upgrades, it advances our enterprise AI agent offering. It expands multi-agent orchestration, multi-model workflow, and no-code tooling.

Shan-Nen Bong

This drive upsell among our large existing customer base and attract new clients seeking production-ready AI automation, and not just AI prototypes. If I may summarize, collectively, I believe these upgrades or new product that you mentioned, they reinforce our integrated platform strategy where deeper stickiness within our current account, it helps higher our average contract value, and also this represent a new venture, a new revenue stream, while leveraging our existing global sales compliance and infrastructure footprint. Hope this answer your question, Jack.

Jack Sun

Yeah. That's very clear. Thanks a lot. Operator, I have no more question.

Shan-Nen Bong

Thank you.

Operator

Thank you. As a reminder to ask a question, please press star one one on your telephone. I am showing no further questions at this time. I will now turn the call back over to Christian for closing remarks.

Christian Arnell

Thank you everyone for joining the call tonight. If you have any further questions or comments, please don't hesitate to reach out to the IR team. This concludes the call. Have a good evening. Thank you very much.

Operator

Thank you. This does conclude today's conference call. Thank you for participating, and you may now disconnect.

Investor releaseQuarter not tagged2026-08-06

Aurora Mobile to Report Second Quarter 2026 Financial Results on August 20, 2026

GlobeNewswire

SHENZHEN, China, Aug. 06, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services, today announced that it will release its unaudited financial results for the second quarter ended June 30, 2026 before the open of U.S. markets on Thursday, August 20, 2026. Aurora Mobile’s management will host an earnings conference call on Thursday, August 20, 2026 at 7:30 a.m. U.S. Eastern Time (7:30 p.m. Beijing time on the same day). All participants must register in advance to join the conference using the link provided below. Please dial in 15 minutes before the call is scheduled to begin. Conference access information will be provided upon registration. Participant Online Registration: https://register-conf.media-server.com/register/BIecf8a1d878f04ef4b77c4bbb85510978 A live and archived webcast of the conference call will be available on the Investor Relations section of Aurora Mobile’s website at https://ir.aurora-mobile.com/. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide. For more information, please visit https://ir.aurora-mobile.com/ For more information, please contact: Aurora Mobile LimitedE-mail:[email protected] Christensen AdvisoryMs. Xiaoyan SuPhone: +86-10-5900-1548E-mail: [email protected]

Investor releaseQuarter not tagged2026-05-26

Aurora Mobile Ltd (JG) Q1 2026 Earnings Call Highlights: Strong Revenue Growth and Global Expansion

GuruFocus.com
This article first appeared on GuruFocus. Revenue: RMB93.3 million, 5% year-over-year growth. Gross Profit: Grew by 13% year-over-year. Gross Margin: Improved by 490 basis points year-over-year. Net Profit: Achieved US GAAP net profit for the fourth consecutive quarter. Developer Subscription Revenue: RMB64.9 million, 21% year-over-year growth. EngageLab ARR: $11.7 million, 172% year-over-year growth. EngageLab Revenue: RMB24 million, 210% year-over-year growth. Operating Expenses: RMB66.1 million, down 3% quarter-over-quarter, up 9% year-over-year. R&D Expenses: RMB28.7 million, 17% year-over-year increase. Selling and Marketing Expenses: RMB25.9 million, 11% year-over-year increase. G&A Expenses: Decreased by 9% year-over-year to $11.5 million. Net Dollar Retention Rate: 103% for core developer subscription business. Deferred Revenue: RMB173.9 million as of March 31, 2026. Accounts Receivable Turnover Days: 42 days. Share Repurchase: 42,000 ADS repurchased in Q1 2026, totaling 441,000 ADS since program start. Warning! GuruFocus has detected 4 Warning Signs with JG. Is JG fairly valued? Test your thesis with our free DCF calculator. Release Date: May 26, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Aurora Mobile Ltd (NASDAQ:JG) reported a solid 5% year-over-year revenue growth in Q1 2026, reaching RMB93.3 million. The company's global flagship product, EngageLab, achieved a record high ARR of $11.7 million, marking a 172% year-over-year growth. Gross profit increased by 13% year-over-year, with gross margin improving by 490 basis points. Aurora Mobile Ltd (NASDAQ:JG) delivered its fourth consecutive quarter of US GAAP net profit. The company successfully expanded its global reach, signing up 223 new customers and nine new overseas partners in Q1 2026. Vertical applications revenue decreased by 19% year-over-year, with financial risk management revenue dropping 18% year-over-year. Value-added services revenues fell by 53% quarter-over-quarter due to the absence of traditional quarterly online shopping festivals. Operating expenses increased by 9% year-over-year, driven by higher R&D and selling and marketing expenses. The financial risk management segment faced headwinds due to recent regulatory updates within the financial industry. Market Intelligence revenue decreased by 25% year-over-year, refl…Read full document

This article first appeared on GuruFocus. Revenue: RMB93.3 million, 5% year-over-year growth. Gross Profit: Grew by 13% year-over-year. Gross Margin: Improved by 490 basis points year-over-year. Net Profit: Achieved US GAAP net profit for the fourth consecutive quarter. Developer Subscription Revenue: RMB64.9 million, 21% year-over-year growth. EngageLab ARR: $11.7 million, 172% year-over-year growth. EngageLab Revenue: RMB24 million, 210% year-over-year growth. Operating Expenses: RMB66.1 million, down 3% quarter-over-quarter, up 9% year-over-year. R&D Expenses: RMB28.7 million, 17% year-over-year increase. Selling and Marketing Expenses: RMB25.9 million, 11% year-over-year increase. G&A Expenses: Decreased by 9% year-over-year to $11.5 million. Net Dollar Retention Rate: 103% for core developer subscription business. Deferred Revenue: RMB173.9 million as of March 31, 2026. Accounts Receivable Turnover Days: 42 days. Share Repurchase: 42,000 ADS repurchased in Q1 2026, totaling 441,000 ADS since program start. Warning! GuruFocus has detected 4 Warning Signs with JG. Is JG fairly valued? Test your thesis with our free DCF calculator. Release Date: May 26, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Aurora Mobile Ltd (NASDAQ:JG) reported a solid 5% year-over-year revenue growth in Q1 2026, reaching RMB93.3 million. The company's global flagship product, EngageLab, achieved a record high ARR of $11.7 million, marking a 172% year-over-year growth. Gross profit increased by 13% year-over-year, with gross margin improving by 490 basis points. Aurora Mobile Ltd (NASDAQ:JG) delivered its fourth consecutive quarter of US GAAP net profit. The company successfully expanded its global reach, signing up 223 new customers and nine new overseas partners in Q1 2026. Vertical applications revenue decreased by 19% year-over-year, with financial risk management revenue dropping 18% year-over-year. Value-added services revenues fell by 53% quarter-over-quarter due to the absence of traditional quarterly online shopping festivals. Operating expenses increased by 9% year-over-year, driven by higher R&D and selling and marketing expenses. The financial risk management segment faced headwinds due to recent regulatory updates within the financial industry. Market Intelligence revenue decreased by 25% year-over-year, reflecting weak market conditions and demand for Chinese APP data. Q: Based on the Q1 numbers you have released earlier today, it is a really good set of financial statements. How should we look at Aurora Mobile for the financial year 2026? A: Bong Shan-Nen, Chief Financial Officer: We are pleased with the Q1 results and have consistently delivered solid financial numbers. Our business model and execution capabilities are proving effective. We have competitive advantages that continue to fuel growth. It's time to re-evaluate our valuation, considering our solid domestic business, global SaaS expansion, and AI integration. Aurora Mobile should be valued for its platform synergy, global growth, and AI potential. Q: EngageLab has been showing great growth momentum. How long can this growth be sustained? A: Bong Shan-Nen, Chief Financial Officer: EngageLab still has significant growth potential. We are only capturing a fraction of the global market. The user engagement market is vast, with opportunities in Southeast Asia, Asia Pacific, Middle East, and Europe. All industries need user engagement solutions, and we are well-positioned to capture this demand. Q: Both revenue and gross profit growth rates seem to have fallen compared to the fourth quarter. Can you explain the reasons behind this? A: Bong Shan-Nen, Chief Financial Officer: Q1 is traditionally a slow quarter. Our core developer subscription business achieved solid growth, but value-added services and vertical applications were impacted by seasonality and macroeconomic headwinds. We expect substantial growth in the remaining quarters of 2026, particularly from our overseas business, EngageLab. Q: What are the key competitive advantages of Aurora Mobile that support its growth? A: Weidong Luo, CEO: Our competitive advantages include a mature infrastructure for massive data processing, global market presence, exclusive capabilities in user data management, AI technology integration, compliance with global data regulations, and a lightweight architecture for easy integration. These factors solidify our position in the global user engagement market. Q: Can you provide an update on the share repurchase plan? A: Bong Shan-Nen, Chief Financial Officer: In Q1 2026, we repurchased 42,000 ADS, bringing the total to 441,000 ADS since the start of our repurchase program. This reflects our commitment to enhancing shareholder value. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-05-26

Aurora Mobile Limited Announces First Quarter 2026 Unaudited Financial Results

GlobeNewswire
SHENZHEN, China, May 26, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (“Aurora Mobile” or the “Company”) (NASDAQ: JG), a leading provider of customer engagement and marketing technology services, today announced its unaudited financial results for the first quarter ended March 31, 2026. First Quarter 2026 Financial Highlights Revenues were RMB93.3 million (US$13.5 million), an increase of 5% year-over-year. Cost of revenues was RMB27.0 million (US$3.9 million), a decrease of 10% year-over-year. Gross profit was RMB66.3 million (US$9.6 million), an increase of 13% year-over-year. Total operating expenses were RMB66.1 million (US$9.6 million), an increase of 9% year-over-year. Net income was RMB1.2 million (US$0.2 million), compared with a net loss of RMB1.6 million in the same quarter last year. Net income attributable to Aurora Mobile Limited’s shareholders was RMB1.0 million (US$0.1 million), compared with a net loss attributable to Aurora Mobile Limited’s shareholders of RMB2.6 million in the same quarter last year. Adjusted net income (non-GAAP) was RMB1.6 million (US$0.2 million), compared with a RMB1.2 million adjusted net loss in the same quarter last year. Adjusted EBITDA (non-GAAP) was RMB2.9 million (US$0.4 million), compared with RMB0.5 million in the same quarter last year. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “We had a great start to financial year 2026. In Q1 of 2026, we: Achieved another GAAP net profit quarter, marking our fourth consecutive profitable quarter; Delivered 5% year-over-year revenue growth; Grew Core Developer Subscription Service revenue to a record high of RMB64.9 million; Increased EngageLab’s Annual Recurring Revenue (“ARR”) for March 2026 to US$11.7 million, representing a stunning 172% year-over-year growth; Achieved year-over-year growth in gross profit and gross margin; and Posted Net Dollar Retention Rate for our core Developer Subscription business, a key SAAS performance indicator, of 103%.” Mr. Shan-Nen Bong, Chief Financial Officer of Aurora Mobile, added, “Q1 was a tough quarter, but we remained resilient and managed to navigate through these rough waters. Our Q1’2026 results speak for themselves: we delivered revenue growth, and our EngageLab business continues to scale new highs. This momentum provides a solid foundation for the rest of 2026. We remain committed to e…Read full document

SHENZHEN, China, May 26, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (“Aurora Mobile” or the “Company”) (NASDAQ: JG), a leading provider of customer engagement and marketing technology services, today announced its unaudited financial results for the first quarter ended March 31, 2026. First Quarter 2026 Financial Highlights Revenues were RMB93.3 million (US$13.5 million), an increase of 5% year-over-year. Cost of revenues was RMB27.0 million (US$3.9 million), a decrease of 10% year-over-year. Gross profit was RMB66.3 million (US$9.6 million), an increase of 13% year-over-year. Total operating expenses were RMB66.1 million (US$9.6 million), an increase of 9% year-over-year. Net income was RMB1.2 million (US$0.2 million), compared with a net loss of RMB1.6 million in the same quarter last year. Net income attributable to Aurora Mobile Limited’s shareholders was RMB1.0 million (US$0.1 million), compared with a net loss attributable to Aurora Mobile Limited’s shareholders of RMB2.6 million in the same quarter last year. Adjusted net income (non-GAAP) was RMB1.6 million (US$0.2 million), compared with a RMB1.2 million adjusted net loss in the same quarter last year. Adjusted EBITDA (non-GAAP) was RMB2.9 million (US$0.4 million), compared with RMB0.5 million in the same quarter last year. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “We had a great start to financial year 2026. In Q1 of 2026, we: Achieved another GAAP net profit quarter, marking our fourth consecutive profitable quarter; Delivered 5% year-over-year revenue growth; Grew Core Developer Subscription Service revenue to a record high of RMB64.9 million; Increased EngageLab’s Annual Recurring Revenue (“ARR”) for March 2026 to US$11.7 million, representing a stunning 172% year-over-year growth; Achieved year-over-year growth in gross profit and gross margin; and Posted Net Dollar Retention Rate for our core Developer Subscription business, a key SAAS performance indicator, of 103%.” Mr. Shan-Nen Bong, Chief Financial Officer of Aurora Mobile, added, “Q1 was a tough quarter, but we remained resilient and managed to navigate through these rough waters. Our Q1’2026 results speak for themselves: we delivered revenue growth, and our EngageLab business continues to scale new highs. This momentum provides a solid foundation for the rest of 2026. We remain committed to expanding the business on a global level, while maintaining strong spending discipline. We believe this combination is the right strategy to move the business forward.” First Quarter 2026 Financial Results Revenues were RMB93.3 million (US$13.5 million), an increase of 5% from RMB89.0 million in the same quarter of last year, attributable to a 15% increase in revenue from Developer Services and partially offset by a 19% decrease in revenue from Vertical Applications. Cost of revenues was RMB27.0 million (US$3.9 million), a decrease of 10% from RMB30.1 million in the same quarter of last year. The decrease was mainly due to a RMB2.1 million decrease in media cost and a RMB3.0 million decrease in other direct costs. The impact is partially offset by a RMB1.1 million increase in cloud cost and a RMB1.0 million increase in message channel costs. Gross profit was RMB66.3 million (US$9.6 million), an increase of 13% from RMB58.8 million in the same quarter of last year. Total operating expenses were RMB66.1 million (US$9.6 million), an increase of 9% from RMB60.6 million in the same quarter of last year. Research and development expenses were RMB28.7 million (US$4.2 million), an increase of 17% from RMB24.6 million in the same quarter of last year, mainly due to a RMB1.4 million increase in personnel costs and a RMB2.2 million increase in technical service expense. Sales and marketing expenses were RMB25.9 million (US$3.8 million), an increase of 11% from RMB23.3 million in the same quarter of last year, mainly due to a RMB2.4 million increase in personnel costs and travelling expenses. General and administrative expenses were RMB11.5 million (US$1.7 million), a decrease of 9% from RMB12.7 million in the same quarter of last year, mainly due to a RMB1.8 million decrease in bad debt provision. Income from operations was RMB0.5 million (US$68 thousand), compared with a loss from operations of RMB1.5 million in the same quarter of last year. Net income was RMB1.2 million (US$0.2 million), compared with a net loss of RMB1.6 million in the same quarter of last year. Adjusted net income (non-GAAP) was RMB1.6 million (US$0.2 million), compared with a RMB1.2 million adjusted net loss in the same quarter of last year. Adjusted EBITDA (non-GAAP) was RMB2.9 million (US$0.4 million), compared with RMB0.5 million for the same quarter of last year. The cash and cash equivalents, restricted cash and short-term investment were RMB142.2 million (US$20.6 million) as of March 31, 2026, compared with RMB173.4 million as of December 31, 2025. Update on Share Repurchase As of March 31, 2026, the Company had repurchased a total of 441,365 ADSs, of which 41,683 ADSs, or around US$316.1 thousand were repurchased during the first quarter in 2026. ADS refers to American Depositary Shares, each 3 ADS representing 40 Class A common shares. Conference Call The Company will host an earnings conference call on Tuesday, May 26, 2026 at 7:30 a.m. U.S. Eastern Time (7:30 p.m. Beijing time on the same day). All participants must register in advance to join the conference using the link provided below. Please dial in 15 minutes before the call is scheduled to begin. Conference access information will be provided upon registration. Participant Online Registration: https://register-conf.media-server.com/register/BI1e348d0587ca40d88837f3c15b435b90 A live and archived webcast of the conference call will be available on the Investor Relations section of Aurora Mobile’s website at https://ir.aurora-mobile.com/. Use of Non-GAAP Financial Measures In evaluating the business, the Company considers and uses two non-GAAP measures, adjusted net (loss)/income and adjusted EBITDA, as a supplemental measure to review and assess its operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with U.S. GAAP. The Company defines adjusted net (loss)/income as net (loss)/income excluding share-based compensation. The Company defines adjusted EBITDA as net (loss)/income excluding interest expense, depreciation of property and equipment, amortization of intangible assets, income tax expenses/(benefits) and share-based compensation. The Company believes that adjusted net (loss)/income and adjusted EBITDA help identify underlying trends in its business that could otherwise be distorted by the effect of certain expenses that it includes in loss from operations and net (loss)/income. The Company believes that adjusted net (loss)/income and adjusted EBITDA provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by the management in their financial and operational decision-making. The non-GAAP financial measures are not defined under U.S. GAAP and are not presented in accordance with U.S. GAAP. The non-GAAP financial measures have limitations as analytical tools. One of the key limitations of using adjusted net (loss)/income and adjusted EBITDA is that they do not reflect all items of income and expense that affect the Company’s operations. Further, the non-GAAP financial measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating the Company’s performance. The Company encourages you to review its financial information in its entirety and not rely on a single financial measure. Reconciliations of the non-GAAP financial measures to the most comparable U.S. GAAP measure are included at the end of this press release. Net Dollar Retention Rate Net Dollar Retention Rate is calculated for a trailing 12-month period by first identifying all Developer Subscription customers (excluding private cloud business) in the prior 12-month period, and then calculating the quotient from dividing the revenue generated from such customers in the trailing 12-month period by the revenue generated from the same group of customers in the prior 12-month period. Annual Recurring Revenue We define Annual Recurring Revenue (“ARR”) as the annualized revenue run rate of subscription agreements from all customers at a point in time. We calculate ARR by taking the monthly recurring revenue (“MRR”) and multiplying it by 12. MRR is defined as the recurring revenue run-rate of subscription agreements from all customers for the relevant month. Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile’s strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile’s strategies; Aurora Mobile’s future business development, financial condition and results of operations; Aurora Mobile’s ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company’s filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide. For more information, please visit https://ir.aurora-mobile.com/. For investor and media inquiries, please contact:Aurora Mobile LimitedE-mail: [email protected] Christensen AdvisoryMs. Xiaoyan SuE-mail: [email protected] Footnote: This announcement contains translations of certain RMB amounts into U.S. dollars at specified rates solely for the convenience of the reader. Unless otherwise noted, all translations from RMB to U.S. dollars are made at a rate of RMB6.8980 to US$1.00, the exchange rate set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve System as of March 31, 2026.

TranscriptFY2026 Q12026-05-26

FY2026 Q1 earnings call transcript

Earnings source - 52 paragraphs
Operator

Ladies and gentlemen, thank you for standing by and welcome to the Aurora Mobile first quarter 2026 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one and one on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star one and one again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your host today, Christian Arnell. Thank you. Please go ahead, sir.

Christian Arnell

Thank you. Hello, everyone, and thank you for joining us today. Aurora Mobile's earnings release was distributed earlier today and is available on the IR website at ir.jiguang.cn. On the call today are Mr. Weidong Luo, Chairman and Chief Executive Officer, Mr. Shan-Nen Bong, Chief Financial Officer, and Mr. Guangyan Chen, General Manager. Following their prepared remarks, they will be available to answer your questions during the Q&A session that follows. Before we begin, I'd like to remind you that this conference call contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995.

Christian Arnell

These forward-looking statements are based upon management's current expectations and current market and operating conditions, which are difficult to predict and may cause the company's actual results, performance, or achievements to differ materially from those in the forward-looking statements. Further information regarding these and other risks, uncertainties, and/or factors are included in the company's filings with the U.S. SEC. The company does not undertake any obligation to update any forward-looking statement as a result of new information, future events, or otherwise, except as required under applicable law. With that, I'd now like to turn the conference over to Mr. Luo. Please go ahead.

Weidong Luo

Thanks, Christian. Hi, everyone. Welcome to Aurora Mobile's 2026 first quarter earnings call. Before I comment on our Q1 results, I would like to remind everyone that we have uploaded the quarterly earnings deck on our IR website. You may refer to the deck as we proceed with the call today. As we've done in the past, the suitable description that I would give to the first quarter of 2026 is, a good spring brings a good year.

Weidong Luo

Within this first quarter of 2026, our achievements are as follows. Firstly, in this quarter, the group recorded revenue of CNY 93.3 million, representing a solid 5% year-over-year growth. Secondly, our global flagship product, EngageLab, continues to shine. The EngageLab ARR for March 2026 surged to a record high of $11.7 million, representing 172% year-over-year growth. Thirdly, gross profit grew by 13% year-over-year.

Weidong Luo

Gross margin improved by 490 basis points between the years. Along the way, we delivered the fourth consecutive quarters of GAAP net profit. Trust you would agree with me. The Q1 that we have delivered was indeed a fairly good set of financials, and this is a great way to kick off a brand-new 2026 financial year. Let me now share more on the business aspect. Q1 of each year is always the top quarter for majority, if not all, of businesses. Just to share, within the first quarter of the year, we have the shorter month of February, coupled with the long Chinese New Year holidays, business activities tend to be slower at this time of the year.

Weidong Luo

Despite the slower quarter of the year, we worked harder and smarter and managed to pull through with relatively excellent results. Our total Q1 group revenue reached CNY 93.3 million, representing a solid 5% year-over-year growth. In this quarter, developer services recorded great 15% revenue growth year-over-year, but vertical applications revenues dipped 19% year-over-year. Developer services revenues, which consist of subscription service and Value-Added Services, delivered strong performance with 15% growth year-over-year, but decreased 6% quarter-over-quarter.

Weidong Luo

Our core business, Developer Subscription Services, delivered another quarter of excellent revenue number of CNY 64.9 million, representing growth of 21% year-over-year and 5% quarter-over-quarter. The year-over-year revenue growth was mainly driven by increases in both customer number and ARPU. In this quarter, subscription revenue recorded its highest level in history yet, at CNY 64.9 million, surpassing the CNY 61.9 million high level in Q4 of 2025. Let's move on to the update on our global flagship product, EngageLab.

Weidong Luo

As we have seen in the past 12 to 18 months, EngageLab is now the indisputable primary driver of revenue growth for Aurora Mobile, and it is on great acceleration path. First, EngageLab ARR has refreshed its own record and achieved a new milestone of $11.7 million as of March 2026. For the second consecutive quarter, we recorded very remarkable year-over-year ARR growth. In this quarter, the growth was 172%. Secondly, EngageLab continues to record another strong quarter. Cumulated signed contract value amounted to RMB 185 million by the end of Q1 of 2026.

Weidong Luo

In Q1 alone, we won and signed up about RMB 28 million worth of new contracts. It has again shown the great growth momentum for this business. Thirdly, we continue to witness the influx of new global customers signing up to purchase EngageLab. In this quarter alone, we have converted and won over 223 new customers all over the world. The customer number has grown by 120% year-over-year to 1,864. We are very pleased with the new wins.

Weidong Luo

Fourthly, the recognized revenue for EngageLab in Q1 of 2026 reached CNY 24 million, representing an outstanding 210% growth year-over-year. We continue to see great strength in EngageLab business expansion. The revenue growth, new wins, and great ARR numbers were all results of the great work done by the team to meet and exceed overseas customers' needs and expectations quarter-over-quarter. We saw more customers converted to using EngageLab platform due to the superior suite of products we have to address their needs.

Weidong Luo

Equally important is our service-oriented mindset to attend to and resolve customer issues on a timely basis. Let me take a few minutes to share with you on our Aurora Mobile competitive advantages based on what I have witnessed for the past 18 to 24 months, and why we can grow the EngageLab revenue with strength quarter-over-quarter. Firstly, over the years, we have built mature, highly concurrent, and elastically scalable underlying infrastructure polished through years of commercial operation.

Weidong Luo

This infrastructure supports massive data processing, real-time delivery, and global traffic scheduling for our customers. Secondly, we have completed global market layout at an early stage and have established solid brand recognition in overseas digital service sectors. Thirdly, we possess exclusive capabilities helping our customers to unify their full lifecycle user data, covering acquisition, activation, engagement, retention, and conversion.

Weidong Luo

Fourthly, our products are equipped with self-developed native AI technology deeply embedded in full-product scenarios, together with standardized automated workflow engines. Our solutions help customers boost operational efficiency, realize intelligent management, and cut labor costs significantly. Fifthly, we have spent considerable effort ensuring we fully comply with global stringent data regulations, including privacy protection, cross-border data transmission, and regional data residency rules, meeting market access requirements across Europe, America, Southeast Asia, and other key regions.

Weidong Luo

Sixth, equally important is our lightweight architecture features easy access and low development barriers, friendly to developers and enterprise technical teams for fast integration and launch. It can times the lower potential customers' reaching decision barriers and greatly improve market replication efficiency. I believe these competitive advantages will no doubt solidify our position in the global user engagement space and market. These advantages are pivotal to long-term revenue acceleration in the years to come.

Weidong Luo

On to our global expansion roadmap. We made great progress in Q1 of 2026. Within the first three months of 2026, we managed to sign up and finalize nine other new overseas partners. These overseas partners will help us to sell into the local customers in their respective countries. As of now, we have 26 independent partners globally working together to help us further expand our reach and footprint to more overseas customers.

Weidong Luo

Within subscription revenue, some of the notable wins in this quarter include, but are not limited to, the largest courier delivery company in the world for their China operations, SF Express, Guotai Junan Securities, Somu Security, and Cheg International. Value-added services revenues were CNY 6.7 million, down 53% quarter-over-quarter. The decrease was mainly attributable to the absence of the traditional quarterly online shopping festivals, namely the Double 11 or Double 12 in Q1. Let me pass the call over to Shan-Nen Bong, who will take you through the metrics on vertical applications and financial performance for this quarter.

Shan-Nen Bong

Okay. Thanks, Chris. Next, I'll go over the revenue for vertical applications that includes Financial Risk Management and Market Intelligence. Overall, vertical application revenue decreased year-over-year and quarter-over-quarter. Within vertical application, Financial Risk Management revenue decreased 18% year-over-year and 29% quarter-over-quarter. The recent regulatory updates within the financial industry have resulted more headwinds for this segment of the business, but we are making necessary adjustments in terms of products and go-to-market approach to move forward.

Shan-Nen Bong

Despite the tough operating environment, we still managed to win new contracts as the demand for our products and services is still there. The customers that sign up or renew in Q1 include, but not limited to, Fenqile, Xiaoying Puhui, Ping An Puhui, Zhonglian Xiaojin, and many more licensed credit or financial institutions throughout China. Market intelligence revenue increased by 3% quarter-over-quarter but decreased by 25% year-over-year due to the weak market condition and demand for Chinese APP data. This result is in line with our expectations. Coming to the other P&L items.

Shan-Nen Bong

Our gross profit recorded another good quarter with 13% year-over-year growth. The remaining CNY 66.3 million gross profit that we had in Q1 gave a great foundation for the rest of the year in 2026. Our gross margin also recorded significant improvement by 490 basis point year-over-year. This again signifies the healthy business model that we are operating in. With this healthy level of margin, we are poised to record good bottom-line numbers going forward. On net profit, following the great momentum that we had in 2025, we started year 2026 with another GAAP net profit quarter.

Shan-Nen Bong

This is a great achievement as Q1 is a cyclically slow quarter for each year. On to operating expenses. Q1 OPEX was at CNY 66.1 million, down 3% quarter-over-quarter, but up 9% year-over-year. The OPEX is within our forecast, and we're happy with the level where they are. I'll now dive deeper into the individual OPEX category. For R&D expenses, it increased by 17% year-over-year to CNY 28.7 million, mainly due to the higher staff cost and associated expenses. Technical service fee also contributed to the year-over-year increase.

Shan-Nen Bong

Selling and marketing expenses increased by 11% year-over-year to CNY 25.9 million, mainly due to the higher staff cost driven by overseas business expansion. G&A expenses decreased by 9% year-over-year to CNY 11.5 million, mainly due to the decrease in bad debt provision resulting from improved collection efficiency. Next, I'll share three very important KPI that we closely monitor. On net dollar retention rate, a commonly used KPI for SaaS company, stood at 103% for our core developer subscription business for the trailing 12-month period ended March 31st, 2026.

Shan-Nen Bong

This is the third consecutive quarter where the NDR number has exceeded the 100% threshold. This is the best testimony on the great product and services we are selling. In summary, customers continue to increase their spending with us over time. Secondly, another financial KPI for tracking the performance of SaaS company is the total deferred revenue. This represents cash collected in advance from customers for future contract performance, and it stood at RMB 173.9 million as of March 31st, 2026. This high deferred revenue balance is the best proof that SaaS business model that we are in is working well.

Shan-Nen Bong

In short, we have secured CNY 173.9 million worth of future revenue as of March 31st, 2026. Thirdly, we continue to maintain a healthy level of AR turnover days at 42 days. This low turnover days ensure we have great cash liquidity while mitigating the risk of bad and doubtful debts. Cash collection is one of the key KPIs that we have for our sales team. Let us now recap on Chris' comment on, "A good spring brings a good year," at the beginning of this call. In view of the slower quarter in Q1 of each year, we have achieved and delivered a terrific set of Q1 numbers.

Shan-Nen Bong

Firstly, we achieved GAAP net profit in the very first quarter of 2026. This marks our fourth consecutive quarter of net profit. Secondly, our core developer subscription business achieved a historical record high of CNY 64.9 million revenue this quarter. Third, our flagship product, EngageLab, continued to scale rapidly across the globe. Our EngageLab business exceeded its own past record in this quarter. The ARR in March reached $11.7 million. This represents a stunning 172% year-over-year growth.

Shan-Nen Bong

Fourth, gross margin grew by 490 basis points year-over-year, the highest it has been for the past eight quarters, and the gross profit grew by 13% year-over-year. Last but not least, our net dollar retention for core developer service stood strongly at 103%. Although Q1 has been a tough quarter, but we have been resilient and managed to navigate through these rough waters. In Q1 2026 result that we have presented today's big volume, we deliver revenue growth, and our EngageLab business continued to scale new highs, and this lays solid foundation for the rest of 2026.

Shan-Nen Bong

We are very committed to expanding the business on a global level and continue to be highly disciplined in our spending. We believe this combination is the appropriate strategy to bring the business forward. Lastly, before I conclude, I'll give a quick update on the share repurchase plan. In this quarter, ended March 31st, 2026, we repurchased 42,000 ADS. Cumulatively, we have repurchased a total of 441,000 ADS since the start of our repurchase program. This concludes our prepared remarks. We are happy to take the question now. Operator, please proceed.

Operator

Thank you. To ask a question, you will need to press star one and one on your telephone and wait for your name to be announced. To withdraw your question, please press star one and one again. One moment for our first question. The first question comes from the line of William Chan from Spiga Capital. Please go ahead.

William Chan

Good evening, Edmund. Thank you for taking my question. Based on the Q1 numbers you have released earlier today, it is a really good set of financial statements. We have revisited and reanalyzed the company IR for the past five quarters. It appears that things are moving in the right direction operationally and financially.

William Chan

The revenue, especially EngageLab, has been showing great growth momentum. Gross profits and margins are pretty solid. Most importantly, the company has turned a full-year profit in 2025 and again in this quarter. My question for the management is how we should look at Aurora Mobile for the financial year 2026. Thank you.

Shan-Nen Bong

Hi, William. Let me take this question. Yes, you are right. We are very pleased with the Q1 results for the beginning of 2026, and you are right to point out too, for the entire financial year of 2025 and Q1 of 2026, we have been consistently delivering solid financial numbers quarter-over-quarter without fail. This has proven that the business model and the execution capability of the management are standing up to the test quarter-over-quarter and year-over-year. In the call earlier, you have heard Chris share on Aurora Mobile's competitive advantages in the market that propel the growth that we have seen today.

Shan-Nen Bong

These competitive advantages are real and continue to fuel our growth acceleration in the future. Customers are switching to us and buy our services because of these advantages that we have in the marketplace. At this point, I'd like to add that maybe it is time now to re-look at Aurora Mobile and why it is time to invest right now. There's no doubt that the current valuation is at the low side. Let me share with you on our long-term valuation logic. I believe our valuation logic includes the following aspects.

Shan-Nen Bong

One, our solid and foundational domestic core business delivers stable cash flow and strong cyclical resilience. Secondly, through our global flagship product, EngageLab, our scalable global SaaS expansion brings clear, predictable long-term growth curves. Through GPTBots.ai, the in-depth native AI integration empower us and our business to gain tech premium and valuation re-rating upside. Our exclusive full-scenario contextual platform builds replicable competitive moats and operational defensibility. Equally important is the alignment of outcome-based enterprise software trend.

Shan-Nen Bong

This significantly enhance our long-term monetization capability and profit elasticity. What all this means is, I think Aurora Mobile should not be valued purely as a traditional infrastructure company, nor as a purely as a single point AI tool. Our corporate framework should reflect platform synergy, global SaaS growth, and AI upside altogether. I believe the above is a better way to view and value Aurora Mobile as a whole for now. Hope this answer your question, William.

William Chan

Thank you. Thank you.

Operator

Thank you. Our next question comes from the line of Jack Sun from Gangan Research. Please go ahead.

Jack Sun

Hi, Management. I'm Jack from Gangan Research. I look at the Q1 earnings with one particular focus on EngageLab. We have been seeing EngageLab growing every quarters with good numbers from customer numbers, contractual value signed to impressive ARR growth. My question for the Management is how much fuel is left in the tank for EngageLab? In other words, how long can this EngageLab growth can be sustained? Thanks.

Shan-Nen Bong

Jack, let me take this question, too. Yeah, this is a good question, but a very tough one that you have for us today. My short answer to your question is, yeah, we still have a long way to go in terms of the growth of EngageLab. You're right, and a lot of people have been saying our EngageLab business has been growing from day one of its launch about three years ago. As of now, after three years, we are still growing, but we are only gaining a fraction of the market globally. Let me share with you on your question. Let me answer your question in two aspects.

Shan-Nen Bong

Firstly, let's look at the geography. If we zoom further into Southeast Asia market, where we generate about 40% of EngageLab business, we are nowhere near market dominant position. What that means is the room for growth, even in just Southeast Asia itself, is huge. Overall, the global user engagement market is vast. Besides Southeast Asia, the other markets are sizable too. For example, Asia Pacific includes Australia and New Zealand, Middle East, and European market.

Shan-Nen Bong

Right now, we are just at the tip of the iceberg. The market is so huge that we believe it can provide many years of growth to come. The second aspect is the industry that we are selling into. Again, as of now, we have not dominated any particular industry vertical at all. As a matter of fact, majority, if not all businesses in all industry vertical have needs to engage with their users. Let me share with you on the actual examples.

Shan-Nen Bong

One, all apps will need to send notification to its user, be it promotional or simply inform its user to update the latest version of app. A second example is online merchant would like to send notification to its user on the timing of the merchant delivery. Coffee apps such as Starbucks and Luckin Coffee, both are our clients, informing customers that their lattes or americanos are ready to pick up. Fourthly, airline companies needing to inform their passenger on upcoming flight, the check-in gate or the boarding gate.

Shan-Nen Bong

These are just some of the real-life examples that notifications are being deployed in daily life, and I'm sure you can appreciate its application. Notifications or user engagement are simply omnipresent for most, if not all, enterprise in all industry. Therefore, the market is there for us to capture with both hands. Back to your question, there's still a lot of fuel left in the tank for our EngageLab business. The EngageLab market landscape remains vast, which equips us with a substantial multi-year growth headroom for further penetrate for more markets and drive steady revenue growth. Hope this answers your question.

Jack Sun

Yeah. That's very clear. Thanks a lot.

Operator

Thank you. As a reminder, to ask a question, you will need to press star one and one on your telephone. That is star one and one to ask a question. We are now going to take our next question. This question comes from the line of Mike Tang from Barcad Research. Please go ahead.

Speaker 6

Hi. Good evening. Thanks for taking my question, and congratulations on a great quarter. Just a quick question from me. I've noticed that from a year-over-year perspective, both revenue and gross profit, in terms of the growth rate, seems to have fallen a bit compared to fourth quarter. Can you just maybe talk about some of the reasons behind that? Thank you.

Shan-Nen Bong

Sure, Michael, thanks for your interest on Aurora Mobile and your question. Let me take this call. Probably you appreciate Q1 is a traditionally slow quarter amongst the four quarters within a year, but still managed to see great results from our core developer solution business, where year-over-year revenue achieved a solid 21% growth that Chris talked about too, reaching an all-time high of CNY 64.9 million. Also in this quarter, gross profit rose by 13% year-over-year. The overall slow growth that you mentioned was mainly attributable to the revenue from other sector, which is the value-added service and vertical application.

Shan-Nen Bong

Let me share with you the reason. One is the fact that advertising business was pressured by the seasonality, Q1 is traditionally a slow season for the industry. Without the traffic catalyst such as e-commerce shopping festival and coupled with the long Chinese New Year holidays, marketing spending by brand clients remains slow and leading to the current market condition that you have seen in Q1. Secondly, the slower demand for vertical application.

Shan-Nen Bong

The macroeconomic headwinds have softened our overall client demand. In particular, the Financial Risk Management business was also impacted by the recent regulatory adjustment that I shared earlier on. For the remaining three quarters of 2026, our core developer solution business is poised for substantial growth with meaningful revenue expansion. Meanwhile, our overseas business, EngageLab, is expected to accelerate and benefit from our global footprint will further be unlocked and realized. Hope we answered your question, Mike.

Speaker 6

Thank you.

Operator

Thank you. There are no further questions for today. I will now hand the call back to Christian Arnell for closing remarks.

Christian Arnell

Thank you everyone for joining our call tonight. If you have any further questions and comments, please don't hesitate to reach out to the IR team. This concludes the call. Have a good evening, and thank you.

Operator

Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.

Investor releaseQuarter not tagged2026-05-13

Aurora Mobile to Report First Quarter 2026 Financial Results on May 26, 2026

GlobeNewswire

SHENZHEN, China, May 13, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services, today announced that it will release its unaudited financial results for the first quarter ended March 31, 2026 before the open of U.S. markets on Tuesday, May 26, 2026. Aurora Mobile’s management will host an earnings conference call on Tuesday, May 26, 2026 at 7:30 a.m. U.S. Eastern Time (7:30 p.m. Beijing time on the same day). All participants must register in advance to join the conference using the link provided below. Please dial in 15 minutes before the call is scheduled to begin. Conference access information will be provided upon registration. Participant Online Registration: https://register-conf.media-server.com/register/BI1e348d0587ca40d88837f3c15b435b90 A live and archived webcast of the conference call will be available on the Investor Relations section of Aurora Mobile’s website at https://ir.jiguang.cn/. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide. For more information, please visit https://ir.jiguang.cn/ For more information, please contact: Aurora Mobile Limited E-mail: [email protected] Christensen Advisory Ms. Xiaoyan Su E-mail: [email protected]

Investor releaseQuarter not tagged2026-03-12

Aurora Mobile Limited Announces Fourth Quarter and Fiscal Year 2025 Unaudited Financial Results

GlobeNewswire
SHENZHEN, China, March 12, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (“Aurora Mobile” or the “Company”) (NASDAQ: JG), a leading provider of customer engagement and marketing technology services, today announced its unaudited financial results for the fourth quarter and fiscal year ended December 31, 2025. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “2025 marks the first time in our history that we recorded full-year net profit on a GAAP basis! In addition, we delivered an incredible fourth quarter of 2025 where: Total revenue surpassed the RMB100 million mark to reach RMB105.2 million, representing a remarkable 13% year-over-year and 16% sequential increase and exceeding the guidance we issued last quarter. Our global flagship product, EngageLab, accelerated its growth trajectory as it continues to acquire new customers globally. EngageLab’s Annual Recurring Revenue (“ARR”) for December 2025 reached a new milestone of US$10 million, an increase of 186% year-over-year. Gross profit grew strongly by 23% year-over-year and 9% sequentially, reaching its highest level for the past 16 quarters. Net Dollar Retention Rate was at 103% for our core Developer Subscription business for twelve months ended December 31, 2025.” Mr. Shan-Nen Bong, Chief Financial Officer of Aurora Mobile, added, “Throughout all of 2025, we operated with a high level of focus and rigor, along with greater financial discipline. Our financial profile has fundamentally improved and is moving in the right direction. Based on the numbers we delivered for 2025, we have exceeded most, if not all, of our targets. Weidong and I believe we are very well positioned to continue this momentum into 2026.” Fourth Quarter 2025 Financial Highlights Revenues were RMB105.2 million (US$15.0 million), an increase of 13% year-over-year. Cost of revenues was RMB35.5 million (US$5.1 million), a decrease of 3% year-over-year. Gross profit was RMB69.7 million (US$10.0 million), an increase of 23% year-over-year. Total operating expenses were RMB68.2 million (US$9.7 million), an increase of 13% year-over-year. Net income was RMB3.0 million (US$0.4 million), compared with a net loss of RMB0.7 million for the same quarter last year. Net income attributable to Aurora Mobile Limited’s shareholders was RMB3.0 million (US$0.4 million), compared with a net loss attributable to Auro…Read full document

SHENZHEN, China, March 12, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (“Aurora Mobile” or the “Company”) (NASDAQ: JG), a leading provider of customer engagement and marketing technology services, today announced its unaudited financial results for the fourth quarter and fiscal year ended December 31, 2025. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “2025 marks the first time in our history that we recorded full-year net profit on a GAAP basis! In addition, we delivered an incredible fourth quarter of 2025 where: Total revenue surpassed the RMB100 million mark to reach RMB105.2 million, representing a remarkable 13% year-over-year and 16% sequential increase and exceeding the guidance we issued last quarter. Our global flagship product, EngageLab, accelerated its growth trajectory as it continues to acquire new customers globally. EngageLab’s Annual Recurring Revenue (“ARR”) for December 2025 reached a new milestone of US$10 million, an increase of 186% year-over-year. Gross profit grew strongly by 23% year-over-year and 9% sequentially, reaching its highest level for the past 16 quarters. Net Dollar Retention Rate was at 103% for our core Developer Subscription business for twelve months ended December 31, 2025.” Mr. Shan-Nen Bong, Chief Financial Officer of Aurora Mobile, added, “Throughout all of 2025, we operated with a high level of focus and rigor, along with greater financial discipline. Our financial profile has fundamentally improved and is moving in the right direction. Based on the numbers we delivered for 2025, we have exceeded most, if not all, of our targets. Weidong and I believe we are very well positioned to continue this momentum into 2026.” Fourth Quarter 2025 Financial Highlights Revenues were RMB105.2 million (US$15.0 million), an increase of 13% year-over-year. Cost of revenues was RMB35.5 million (US$5.1 million), a decrease of 3% year-over-year. Gross profit was RMB69.7 million (US$10.0 million), an increase of 23% year-over-year. Total operating expenses were RMB68.2 million (US$9.7 million), an increase of 13% year-over-year. Net income was RMB3.0 million (US$0.4 million), compared with a net loss of RMB0.7 million for the same quarter last year. Net income attributable to Aurora Mobile Limited’s shareholders was RMB3.0 million (US$0.4 million), compared with a net loss attributable to Aurora Mobile Limited’s shareholders of RMB1.1 million for the same quarter last year. Adjusted net income (non-GAAP) was RMB5.2 million (US$0.7 million), compared with a RMB0.1 million adjusted net income for the same quarter last year. Adjusted EBITDA (non-GAAP) was RMB7.1 million (US$1.0 million), compared with RMB1.3 million for the same quarter last year. Fourth Quarter 2025 Financial Results Revenues were RMB105.2 million (US$15.0 million), an increase of 13% from RMB93.2 million in the same quarter of last year, attributable to a 7% increase in revenue from Developer Services and a 31% increase in revenue from Vertical Applications. The increase was a result of both the growth of demand and the increase in the number of customers. Cost of revenues was RMB35.5 million (US$5.1 million), a decrease of 3% from RMB36.5 million in the same quarter of last year. The decrease was mainly due to a RMB2.4 million decrease in short messaging cost and a RMB1.6 million decrease in media cost. The impact is partially offset by a RMB1.1 million increase in cloud cost and a RMB2.0 million increase in other direct costs. Gross profit was RMB69.7 million (US$10.0 million), an increase of 23% from RMB56.7 million in the same quarter of last year. Total operating expenses were RMB68.2 million (US$9.7 million), an increase of 13% from RMB60.3 million in the same quarter of last year. Research and development expenses were RMB28.3 million (US$4.0 million), an increase of 16% from RMB24.3 million in the same quarter of last year, mainly due to a RMB1.9 million increase in personnel costs and a RMB1.9 million increase in technical service expense. Sales and marketing expenses were RMB28.4 million (US$4.1 million), an increase of 16% from RMB24.6 million in the same quarter of last year, mainly due to a RMB2.1 million increase in personnel costs and a RMB1.0 million increase in marketing expenses. General and administrative expenses were RMB11.4 million (US$1.6 million), flat compared with RMB11.4 million in the same quarter of last year. Income from operations was RMB2.8 million (US$0.4 million), compared with a loss from operations of RMB0.2 million in the same quarter of last year. Net income was RMB3.0 million (US$0.4 million), compared with a net loss of RMB0.7 million in the same quarter of last year. Adjusted net income (non-GAAP) was RMB5.2 million (US$0.7 million), compared with a RMB0.1 million adjusted net income in the same quarter of last year. Adjusted EBITDA (non-GAAP) was RMB7.1 million (US$1.0 million), compared with RMB1.3 million for the same quarter of last year. The cash and cash equivalents, restricted cash and short-term investment were RMB173.4 million (US$24.8 million) as of December 31, 2025 compared with RMB119.5 million as of December 31, 2024. Fiscal year 2025 Financial Highlights Revenues were RMB374.8 million (US$53.6 million), an increase of 19% year-over-year. Cost of revenues was RMB122.9 million (US$17.6 million), an increase of 15% year-over-year. Gross profit was RMB251.9 million (US$36.0 million), an increase of 21% year-over-year. Total operating expenses were RMB253.9 million (US$36.3 million), an increase of 13% year-over-year. Net income was RMB2.6 million (US$0.4 million), compared with a net loss of RMB6.8 million in 2024. Net income attributable to Aurora Mobile Limited’s shareholders was RMB0.4 million (US$61 thousand), compared with a net loss attributable to Aurora Mobile Limited’s shareholders of RMB7.0 million in 2024. Adjusted net income (non-GAAP) was RMB6.3 million (US$0.9 million), compared with an adjusted net loss of RMB2.5 million adjusted net loss in 2024. Adjusted EBITDA (non-GAAP) was RMB11.6 million (US$1.7 million), compared with RMB3.7 million in 2024. Fiscal year 2025 Financial Results Revenues were RMB374.8 million (US$53.6 million), an increase of 19% from RMB316.2 million in 2024, attributable to a 16% increase in revenue from Developer Services and a 24% increase in revenue from Vertical Applications. The increase was a result of both the growth of demand and the increase in the number of customers. Cost of revenues was RMB122.9 million (US$17.6 million), an increase of 15% from RMB107.1 million in 2024. The increase was mainly due to a RMB7.7 million increase in media cost, a RMB9.6 million increase in technical service cost, a RMB2.6 million increase in cloud cost, and a RMB3.3 million increase in other direct costs. The impact is partially offset by a RMB7.4 million decrease in short message cost. Gross profit was RMB251.9 million (US$36.0 million), an increase of 21% from RMB209.0 million in 2024. Total operating expenses were RMB253.9 million (US$36.3 million), an increase of 13% from RMB225.2 million in last year. Research and development expenses were RMB104.7 million (US$15.0 million), an increase of 10% from RMB94.8 million in last year, mainly due to a RMB5.6 million increase in personnel costs, a RMB3.2 million increase in technical service expense, and a RMB1.6 million increase in cloud cost. Sales and marketing expenses were RMB101.0 million (US$14.4 million), an increase of 19% from RMB84.9 million in last year, mainly due to a RMB12.1 million increase in personnel costs, a RMB2.2 million increase in marketing expenses, and a RMB1.0 million increase in travel and entertainment expenses. General and administrative expenses were RMB48.2 million (US$6.9 million), an increase of 6% from RMB45.4 million in last year, mainly due to a RMB2.3 million increase in personnel costs, a RMB1.9 million increase in bad debt provision. The impact is partially offset by a RMB2.2 million decrease in professional expenses. Income from operations was RMB0.7 million (US$0.1 million), compared with a loss from operations of RMB9.9 million in 2024. Net income was RMB2.6 million (US$0.4 million), compared with a net loss of RMB6.8 million in 2024. Adjusted net income (non-GAAP) was RMB6.3 million (US$0.9 million), compared with an adjusted net loss of RMB2.5 million in 2024. Adjusted EBITDA (non-GAAP) was RMB11.6 million (US$1.7 million), compared with RMB3.7 million in 2024. Business Outlook Based on the current available information, the Company sees full year 2026 revenue guidance to be in the range of RMB450.0 million to RMB480.0 million, representing growth of 20% to 28% year-over-year compared with 2025 results. The above outlook is based on the current market conditions and reflects the Company’s current and preliminary estimates of market and operating conditions and customer demand, which are all subject to change. Update on Share Repurchase As of December 31, 2025, the Company had repurchased a total of 399,682 ADSs, of which 72,598 ADSs, or around US$553.3 thousand were repurchased during the fourth quarter in 2025. ADS refers to American Depositary Shares, each 3 ADS representing 40 Class A common shares. Conference Call The Company will host an earnings conference call on Thursday, March 12, 2026, at 7:30 a.m. U.S. Eastern Time (7:30 p.m. Beijing time on the same day). All participants must register in advance to join the conference using the link provided below. Please dial in 15 minutes before the call is scheduled to begin. Conference access information will be provided upon registration. Participant Online Registration: https://register-conf.media-server.com/register/BI87806d12692d4023a77b32108d8366ad A live and archived webcast of the conference call will be available on the Investor Relations section of Aurora Mobile’s website at https://ir.jiguang.cn/. Use of Non-GAAP Financial Measures In evaluating the business, the Company considers and uses two non-GAAP measures, adjusted net (loss)/income and adjusted EBITDA, as a supplemental measure to review and assess its operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with U.S. GAAP. The Company defines adjusted net (loss)/income as net (loss)/income excluding share-based compensation. The Company defines adjusted EBITDA as net (loss)/income excluding interest expense, depreciation of property and equipment, amortization of intangible assets, income tax (benefits)/expenses and share-based compensation. The Company believes that adjusted net (loss)/income and adjusted EBITDA help identify underlying trends in its business that could otherwise be distorted by the effect of certain expenses that it includes in loss from operations and net (loss)/income. The Company believes that adjusted net (loss)/income and adjusted EBITDA provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by the management in their financial and operational decision-making. The non-GAAP financial measures are not defined under U.S. GAAP and are not presented in accordance with U.S. GAAP. The non-GAAP financial measures have limitations as analytical tools. One of the key limitations of using adjusted net (loss)/income and adjusted EBITDA is that they do not reflect all items of income and expense that affect the Company’s operations. Further, the non-GAAP financial measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating the Company’s performance. The Company encourages you to review its financial information in its entirety and not rely on a single financial measure. Reconciliations of the non-GAAP financial measures to the most comparable U.S. GAAP measure are included at the end of this press release. Net Dollar Retention Rate Net Dollar Retention Rate is calculated for a trailing 12-month period by first identifying all Developer Subscription customers (excluding private cloud business) in the prior 12-month period, and then calculating the quotient from dividing the revenue generated from such customers in the trailing 12-month period by the revenue generated from the same group of customers in the prior 12-month period. Annual Recurring Revenue We define Annual Recurring Revenue (“ARR”) as the annualized revenue run rate of subscription agreements from all customers at a point in time. We calculate ARR by taking the monthly recurring revenue (“MRR”) and multiplying it by 12. MRR is defined as the recurring revenue run-rate of subscription agreements from all customers for the relevant month. Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile’s strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile’s strategies; Aurora Mobile’s future business development, financial condition and results of operations; Aurora Mobile’s ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company’s filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide. For more information, please visit https://ir.jiguang.cn/. For investor and media inquiries, please contact: Aurora Mobile Limited E-mail: [email protected] Christensen Advisory Ms. Xiaoyan Su Phone: +86-10-5900-1548 E-mail: [email protected] Footnote: This announcement contains translations of certain RMB amounts into U.S. dollars at specified rates solely for the convenience of the reader. Unless otherwise noted, all translations from RMB to U.S. dollars are made at a rate of RMB6.9931 to US$1.00, the exchange rate set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve System as of December 31, 2025.

TranscriptFY2025 Q42026-03-12

FY2025 Q4 earnings call transcript

Earnings source - 13 paragraphs
Operator

Ladies and gentlemen, thank you for standing by. Welcome to the Aurora Mobile Fourth Quarter and Fiscal Year 2025 Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to your host today, Christian Arnell. Please go ahead, sir.

Christian Arnell

Thank you. Hello, everyone, and thank you for joining us today. Aurora Mobile's earnings release was distributed earlier today and is available on the IR website at ir.jiguang.cn. On the call today are Mr. Weidong Luo, Chairman and Chief Executive Officer; Mr. Shan-Nen Bong, Chief Financial Officer; and Mr. Guangyan Chen, General Manager. Following their prepared remarks, they will be available to take your questions and give you answers during the Q&A session that follows. Before we begin, I'd like to remind you that this conference call contains forward-looking statements made within the meaning of Section 21E of the Securities Exchange Act of 1934 as amended and as defined in the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements are based upon management's current expectations and current market and operating conditions, which are difficult to predict and may cause the company's actual results, performance or achievements to differ materially from those in the forward-looking statements. Further information regarding these and other risks, uncertainties and/or factors are included in the company's filings with the U.S. SEC. The company does not undertake any obligation to update any forward-looking statement as a result of new information, future events or otherwise, except as required under applicable law. With that, I'd now like to turn the conference over to Mr. Luo. Please go ahead.

Weidong Luo

Thanks, Christian. Hi, everyone. Welcome to Aurora Mobile's 2025 Fourth Quarter Earnings Call. Before I comment on our Q4 results, I would like to remind everyone that we have uploaded the quarterly earnings day on our IR website. You may reference the deck as we proceed with the call today. I'm truly excited about the various things that are going here at Aurora Mobile. Revenue is surging and our financials are as strong as ever. By the end of this call, I trust you will agree with me, our 2025 and Q4 numbers are truly exceptional. As we have done in the past, when looking at the fourth quarter and the year as a whole, a single phase comes to mind a year of pure brilliance. Why? Because we recorded first ever full year net GAAP profit in our history. Not only that, but we achieved 3 consecutive quarters of non-GAAP profit leading to this quarter, which just as importantly achieved quarterly revenue exceeding RMB 100 million mark. It's been a truly historic year. Let me now dive deeper into the outstanding work and numbers that make this success possible. Firstly, the group's revenue this quarter surged to RMB 105.2 million, representing a remarkable double-digit 13% year-over-year and 16% sequential growth. This performance brought through the guidance we shared in our Q3 earnings call. Secondly, our global flagship product, EngageLab continued to fire on all cylinders, winning new customers across the globe. This momentum drove EngageLab's ARR for December 2025 to a record high of USD 10 million, representing 186% year-over-year growth. Further, gross profit grew by 23% year-over-year and by 9% quarter-over-quarter. This is the highest gross profit we have seen over the past 16 quarters. Last but not least, we delivered another standout quarter on cash management. Net operating cash inflow hit RMB 35.1 million, the highest we have seen since Q4 of 2020. With so many record highs this quarter, I am incredibly proud of what our team has managed to accomplish. It's truly gratifying to share these results with you today, and it was driven by our strategy, hard work and passion, not by luck. Everyone in Aurora Mobile for the effort and energy toward our collective growth day in and day out, 2025 stands as one of our most successful year-to-date, the result of true commitment and strong execution. With that said, the work is not done. The solid foundation we have built over the past few years position us to achieve even great things. I sincerely believe we are ready to seize the next wave of global opportunities and our track record proves we can. As we move into 2026, we will continue on our expansion path with the same discipline and focus we show in the past years, enhancing our products and services, accelerating growth and maintaining strong financial management. I am optimistic of what 2026 will bring. The path ahead is rich with opportunities and our brightest moments are still to come. After a year of pure brilliance, I think for 2026 is clear growth acceleration. Now let me share more on the individual business performance. Our total Q4 group revenue has exceeded RMB 100 million mark for the first time in history since the transition to pure SaaS business model. It has grown both year-over-year and quarter-over-quarter. In particular, the lion's share of year-over-year revenue was contributed by strong numbers from developer subscription services. Our solid execution in 2025 across different markets provided an excellent platform to drive our top line performance. In this quarter, both developer subscription services and vertical application record solid acceleration with double-digit year-over-year revenue growth. Developer Services revenue, which consists of subscription services and Value-Added Services delivered strong performance with 7% growth year-over-year and 18% growth quarter-over-quarter. Subscription revenue performed well, increasing by 13% year-over-year and 7% quarter-over-quarter. Value-Added Services revenue grew by an impressive 101% quarter-over-quarter, but decreased 13% year-over-year. Our core business developer subscription services gave a revenue of RMB 61.9 million, representing growth of 13% year-over-year and 8% quarter-over-quarter. The year-over-year revenue growth was mainly driven by increase in both customer number and ARPU. In this quarter, subscription revenue both for the RMB 60 million 1 quarter revenue mark and reached its highest level in history. Now it's time for what many of you have been waiting for, an update on our global flash product, EngageLab, which continued its remarkable growth trajectory quarter after quarter since it was launched. First, EngageLab's ARR has achieved a new and important milestone, USD 10 million as of December 2025. Following triple-digit growth in Q3, we record 186% year-over-year ARR growth this quarter. Secondly, we delivered another very strong quarter of EngageLab. Cumulative signed contract value amount to RMB 157 million by the end of Q4 of 2025. In Q4 alone, we signed up more than RMB 29 million worth of new contracts. This, in our view, is simply outstanding. We expect this revenue growth momentum to continue for the next 24 months. Thirdly, we secured new wins from global customers across all corners of the world. Our number of customers increased by 142% year-over-year to reaching 1,641. Our global go-to-market initiatives are proving highly effective in driving this growth. Fourthly, our EngageLab products and services are now sold to customers in more than 70 different countries and regions globally. We expanded our footprint into 18 new countries in Q4 alone. Ultimately, the rollout of EngageLab into global market has been a resounding success. Looking back to 2025, we are immensely pleased with the expansion of our global flash product. We have come a long way since we launched EngageLab in Q4 of 2022. In a nutshell, EngageLab provides a suite of products and services for omnichannel infrastructure, helping our customers to strengthen engagement with their users in an efficient and effective manner. The customers of EngageLab are from various industry verticals with no specific industry concentration risk. The very strong numbers we have recorded in 2025 have given us great confidence in the acceleration profit of this business. Historical 2025 numbers aside, in the beginning from 2026, we have seen healthy signs from the overseas markets in terms of potential needs and customers. Let me also touch on the excellent partners we have globally. As of December 2025, within our EngageLab ecosystem, we have 17 partners in different countries and regions. These partners are selected to strengthen, rigorous and often multistage process. We think that our representative in different markets, which means we have high expectation of the contribution from this partner in overseas market in the future. They are another important driver of our sustainable long-term growth. We will continue to work and engage with more local partners to better utilize their resource and local networks. Within subscription revenue, some of the notable wins in this quarter include but are not limited to Kimi large language model, J&T Express, Citibank and China Unicom. Value-Added Services revenue were RMB 14.2 million, up 101% quarter-over-quarter. The solid revenue quarter-over-quarter growth was mainly due to the significant increase in spend by advertisers. The traditional quarterly online shopping festival in Q4 also contributed to significant revenue growth sequentially. Now let me pass the call over to Shan-Nen, who will take you through the metrics of vertical applications and financial performance for this quarter. Take it away.

Shan-Nen Bong

Thanks, Chris. And next, I'll go over the revenue for vertical application that includes financial risk management and market intelligence. Overall, Vertical Applications had a good quarter where revenue grew both year-over-year and quarter-over-quarter. And within vertical application, financial risk management recorded a strong 43% growth in revenue year-over-year and 12% quarter-over-quarter. Financial Risk Management delivered another excellent performance. We recorded robust revenue growth of 43% year-over-year and 11% quarter-over-quarter. Notably, this segment achieved revenue of more than RMB 22 million in each of the 4 quarters in 2025. In particular, the strong year-over-year performance was driven by impressive 20% in customer number growth and a 20% increase in ARPU. The customers that we signed up or renewed in Q4 include, but not limited to ChongXiing, Xiao, Chengduinhang and many more licensed credit or financial institutions throughout China. Market Intelligence revenue, on the other hand, decreased by 24% year-over-year and 3% quarter-over-quarter due to the continued weak market demand for Chinese APP data. This result is in line with our expectation. Next, I'll go over some of the profit and loss items. Our gross profit delivered another exceptional quarter, growing 23% year-over-year and 9% quarter-over-quarter. The RMB 69.7 million gross profit we had also was the highest gross profit recorded among any of the past 16 quarters. In this quarter, our revenue grew 13% year-over-year, yet our gross profit grew by 23% year-over-year. Notably, we saw this trend in Q3 as well. This tells a clear story. We are strengthening our ability to generate high-quality revenue with higher margins. Our strong gross profit number has proven instrumental in bringing us to a full year profitability in 2025. On net profit, after 3 consecutive profitable quarters, we have landed ourselves in a new territory, our first ever full year GAAP net profit for 2025. This is a great way for us to conclude our brilliant Q4 and full year 2025 story on a high note. On to operating expenses. Q4 operating expenses was at RMB 68.2 million, up 13% year-over-year and 6% quarter-over-quarter. Overall, we are pleased with the trending of OpEx to support revenue and profitability growth. I'll now dive deeper into the individual OpEx category. R&D expenses increased 16% year-over-year to RMB 28.3 million, mainly due to the higher staff costs and associated expenses. Technical service fee also contributed to the year-over-year increase in R&D expenses. Selling and marketing expenses increased by 16% as well year-over-year and to RMB 28.4 million, mainly due to the higher sales commission in line with the revenue growth and cash collection recorded in this quarter. Marketing expenses for investment in global business expansion also contributed to the year-over-year increase in SMS -- in selling and marketing expenses. G&A expenses remained flat at RMB 11.4 million, representing no change from the same quarter of last year. Next, I will share 3 very important KPIs that we closely monitor. Our net dollar retention rate, NDR, a commonly used KPI for SaaS companies stood at 103% for our core developer subscription business for the trailing 12-month period ended December 31, 2025. This is the second consecutive quarter where the NDR number has exceeded the 100% threshold. We are proud of this number as this demonstrates how our SaaS business model is widely accepted by the market. Customers have increased their spending on our platform over time. Secondly, another financial KPI for tracking the performance of SaaS company is the total deferred revenue. This represents cash collected in advance from customers for future contract performance, which exceeded the historical high we had last quarter and stood at RMB 178.7 million in Q4 of 2025. This historical high deferred revenue balance is a hallmark of high-quality, scalable business. It signifies strong customer loyalty, predictable future revenues, healthy cash flow and an effective sales strategies. Thirdly, we continue to maintain a healthy level of AR turnover days at 37 days. This number is simply fantastic. It shows we are collecting cash quickly and effectively. And this has really improved our financial liquidity while mitigating the risk of bad and doubtful debts. And there was no shortcut to achieving this. It was simply due to the result of our team's diligence, hard work and timely effort to engage with customers. On to the cash flow. We recorded yet another great number this quarter. For the quarter ended December 31, we recorded net operating activity cash inflow of RMB 35.1 million. This exceeds the last quarter and is now our best quarterly cash flow result since Q4 of 2020. Another metric to share with you, between the years, our cash and cash equivalent balance has increased by RMB 53.8 million. It represents a whopping 45% increase to RMB 173 million as of December 31, 2025. This reflects not only the significant step-up in our financial results, but also a meaningful improvement in the overall quality of our operations. Now let me take a few minutes here to recap. As you have heard Chris mention a year of pure brilliance at the beginning of this call. And throughout the entire 12 months of 2025, we have been operating under a high level of focus and rigor together with financial discipline. Our financial profile has fundamentally improved and moving in the right direction. And we closed a very strong and exceptional fiscal 2025. The numbers we have presented today speak for themselves. And this quarter, we achieved many historical milestones. Each one, a strong statement about the exceptional 2025 we have had and each one building momentum as we look forward to the next 12 months ahead of 2026. First, we achieved our very first full year GAAP net profit in history. Number two, the group quarterly revenue exceeded RMB 100 million mark, a historical first since we transitioned to the pure SaaS business model. Third, our core developer subscription business achieved a record of RMB 61.9 million in revenue this quarter, breaking through the RMB 60 million threshold for the first time. Our flagship product, EngageLab, continues to shine. Our EngageLab business reached another very important key milestone, ARR of USD 10 million in December 2025. This represents a stunning 186% of year-over-year growth. Number five, gross profit grew significantly at 23% year-over-year and the highest it has been for the past 16 quarters. Number six, operating activities brought in a net cash flow of RMB 35.1 million. Our net dollar retention, NDR, for core developer service surpassed 100%, reaching 103%. The 2025 numbers demonstrate our excellent execution. We have exceeded most, if not all, of our targets. With this in mind, Chris and I believe we are exceptionally well positioned to continue this momentum into 2026. Now let's turn to the business outlook. Based on the current available information, the company sees the 2026 full year revenue guidance to be in the range of RMB 450 million to RMB 480 million, representing a very solid and strong growth of 20% to 28% year-over-year compared to 2025. And the above outlook is based on current market conditions and reflects the company's current and preliminary estimate of the market and operating conditions and the customer demand, which are all subject to change. Lastly, before I conclude, I'll give a quick update on the share repurchase plan. In this quarter ended December 31, 2025, we repurchased 73,000 ADSs. Cumulatively, we have repurchased a total of 400,000 ADS since the start of our repurchase program. And this concludes our prepared remarks. We're happy to take your questions now. Operator, please proceed.

Operator

[Operator Instructions] And our first question is going to come from Calvin Wong with Spica Capital.

Calvin Wong

First of all, congrats to you guys for delivering a year of pure brilliant financials today. Both the Q4 and the full year 2025 numbers have been very, very impressive. One question for me, if I may. Can the management shed some light on the top 3 things that you have done well to deliver this set of such good financials.

Shan-Nen Bong

Calvin, good to hear from you, and thanks for the kind words. Let me take this question. Yes, we are very proud of ourselves to be able to share such a wonderful set of financials earlier on during the call. And to get to where we are, it is by no means easy, and we work very hard and smart to navigate the volatile business environment globally. As on the 3 things that we have done well, let me have a go. First, it has to be the courage to venture outside our comfort zone. And looking back in 2022, when the idea of going overseas was first brought up by Chris as the next important strategic initiative for Aurora Mobile. At that time, I think we didn't have any single overseas employees nor did we have any partners outside of China. But then forward-looking vision was a brief one. So making -- I think making the right decision to go overseas would be my #1 thing that we have done right. If we did not make such brave or bold decision, we will not have this conversation today. And secondly, making the monumental shift of the product service offering outside of China is another game changer. We will not be as successful as we are today if we're simply making slip service of going overseas. Over the course of the past, I think, 2 to 3 or 3 to 4 years, we have made considerable amount of investment and resources to actually having a brand-new EngageLab product, specifically for our overseas market with its own distinct spec and features for global customers, along with the overseas data centers catering for the needs of our global customers. If you were lazy or took a shortcut of simply using what we had before in China for overseas market, it will not work. The third factor would be the commitment to excel throughout the organization to support this going overseas initiative that Chris brought up. When we started, there was no how to go overseas guide book to show us the way. We took the hard way by figuring out all ourselves and doing it all ourselves. I still remember at the early stage when we started EngageLab, Chris and I were standing at our booth in Singapore Tech Expo to introduce EngageLab and to answer questions from potential customers, and we have since come a long way. Just to recap, looking back, one, we made the right decision to venture overseas. Two, we make serious commitment in terms of investment in the right product offering. Third, the entire organization was in sync and aligned to this strategic initiative. And this took us back a little bit to the memory lane. I hope I answered your question, Calvin.

Operator

And our next question will come from Jack Sun with Gelonghui Research.

Jack Sun

I'm Jack Sun from Gelonghui Research. Congratulations to the management team on another quarter with good numbers. in particular, a full year GAAP net profit is a really great turning point. My question for the management is, how should we look at Aurora's financials for the first quarter of 2026 and beyond?

Shan-Nen Bong

Jack, thanks for the question. And you're right, we have a great 2025 when we achieved our very first GAAP profit for the year. And equally important was the spectacular Q4 numbers that we have presented earlier today. And in Q4, our total revenue exceeded RMB 100 million and go through the revenue guidance we have provided in Q3 and marking the best quarter revenue in our history. And of course, you heard about the fact that our global flagship product, EngageLab continues its great acceleration path. All the KPIs we have achieved has done through meaningful and significant growth year-over-year and quarter-over-quarter, be it ARR, customer numbers, total contract value signed or revenue recognized, they just exceeded all our internal targets. And of course, all these were the fruit of a hard labor that we started 3 years back. Results like this will not happen overnight or over 1 quarter. And we sowed the seeds of EngageLab growth when we committed to venture overseas in late 2022. We invested the appropriate resources in terms of capital and infrastructure with a balance of ensuring expansion without blinding spending for sake of spending. And now that we have laid a solid foundation for EngageLab, the growth prospect is very certain. We have presented and delivered such sequential growth without fear in the past. If I may summarize on how one should view Aurora Mobile, you can think of our business as, one, we have proven to be able to achieve full year net profit with positive cash inflow. Two, domestic business continued its solid and relatively stable growth. Three, our global flagship product, EngageLab will provide the lion's share of the growth momentum for the next 3 years. Four, our AI strategy will provide the next phase of growth momentum. And thus, we -- management as a whole are very confident on the business prospects in 2026 and beyond. And I hope this answers your question, Jack.

Operator

And I'm showing no further questions at this time. I would now like to turn the call back over to Christian for closing remarks.

Christian Arnell

Thank you, everyone, for joining the call tonight. If you have any further questions or comments, please don't hesitate to reach out to the Jiguang IR team. This concludes the call. Have a great evening or morning. Thank you.

Operator

This does conclude the conference call. Thank you for participating, and you may now disconnect.

Investor releaseQuarter not tagged2026-02-26

Aurora Mobile to Report Fourth Quarter and Fiscal Year 2025 Financial Results on March 12, 2026

GlobeNewswire

SHENZHEN, China, Feb. 26, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced that it will release its unaudited financial results for the fourth quarter and fiscal year ended December 31, 2025 before the open of U.S. markets on Thursday, March 12, 2026. Aurora Mobile’s management will host an earnings conference call on Thursday, March 12, 2026 at 7:30 a.m. U.S. Eastern Time (7:30 p.m. Beijing time on the same day). All participants must register in advance to join the conference using the link provided below. Please dial in 15 minutes before the call is scheduled to begin. Conference access information will be provided upon registration. Participant Online Registration: https://register-conf.media-server.com/register/BI87806d12692d4023a77b32108d8366ad A live and archived webcast of the conference call will be available on the Investor Relations section of Aurora Mobile’s website at https://ir.jiguang.cn/. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide. For more information, please visit https://ir.jiguang.cn/ For more information, please contact: Aurora Mobile Limited E-mail: [email protected] Christensen Advisory Ms. Xiaoyan Su Phone: +86-10-5900-1548 E-mail: [email protected]

Investor releaseQuarter not tagged2025-11-14

Aurora Mobile Ltd (JG) Q3 2025 Earnings Call Highlights: Record Profits and Impressive Growth ...

GuruFocus.com
This article first appeared on GuruFocus. Release Date: November 13, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Aurora Mobile Ltd (NASDAQ:JG) achieved its first-ever back-to-back quarterly net GAAP profit, marking a significant milestone in the company's history. The company's gross revenue for Q3 2025 was RMB19.9 million, representing a 15% year-over-year growth and 1% sequential growth, reaching the high end of their guidance. The Engage Lab product showed impressive growth, with its annual recurring revenue (ARR) reaching RMB53.7 million, a 160% increase year-over-year. The financial risk management business recorded its highest quarterly revenue of RMB22.6 million, with a 43% year-over-year growth. Aurora Mobile Ltd (NASDAQ:JG) generated a net operating cash inflow of RMB23.3 million, the highest level since Q4 of 2020, indicating strong cash flow management. Market intelligence revenue decreased by 23% year-over-year and 2% quarter-over-quarter due to weak demand for Chinese app data. Value-added services revenue, despite a 22% year-over-year increase, decreased by 34% quarter-over-quarter, impacted by the absence of traditional online shopping festivals. Operating expenses increased by 12.8% year-over-year and 5.8% quarter-over-quarter, which could pressure future profitability if not managed carefully. R&D expenses rose by 7% year-over-year due to increased staff costs and technical service fees, potentially impacting margins if not offset by revenue growth. Selling and marketing expenses increased by 19% year-over-year, driven by sales commissions and global business expansion costs, which could affect net income if revenue growth slows. Warning! GuruFocus has detected 2 Warning Signs with JG. Is JG fairly valued? Test your thesis with our free DCF calculator. Q: Can you provide more details about the strong growth trajectory of Engage Lab and its impact on Aurora Mobile's financial results? A: Engage Lab has shown a strong growth trajectory since its inception, with its Annual Recurring Revenue (ARR) reaching RMB53.7 million in September 2025, a 160% increase year-over-year. This success is attributed to continuous improvements and upgrades to the product and service offerings, which have helped acquire and retain customers globally. The platform allows customers to engage with users thr…Read full document

This article first appeared on GuruFocus. Release Date: November 13, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Aurora Mobile Ltd (NASDAQ:JG) achieved its first-ever back-to-back quarterly net GAAP profit, marking a significant milestone in the company's history. The company's gross revenue for Q3 2025 was RMB19.9 million, representing a 15% year-over-year growth and 1% sequential growth, reaching the high end of their guidance. The Engage Lab product showed impressive growth, with its annual recurring revenue (ARR) reaching RMB53.7 million, a 160% increase year-over-year. The financial risk management business recorded its highest quarterly revenue of RMB22.6 million, with a 43% year-over-year growth. Aurora Mobile Ltd (NASDAQ:JG) generated a net operating cash inflow of RMB23.3 million, the highest level since Q4 of 2020, indicating strong cash flow management. Market intelligence revenue decreased by 23% year-over-year and 2% quarter-over-quarter due to weak demand for Chinese app data. Value-added services revenue, despite a 22% year-over-year increase, decreased by 34% quarter-over-quarter, impacted by the absence of traditional online shopping festivals. Operating expenses increased by 12.8% year-over-year and 5.8% quarter-over-quarter, which could pressure future profitability if not managed carefully. R&D expenses rose by 7% year-over-year due to increased staff costs and technical service fees, potentially impacting margins if not offset by revenue growth. Selling and marketing expenses increased by 19% year-over-year, driven by sales commissions and global business expansion costs, which could affect net income if revenue growth slows. Warning! GuruFocus has detected 2 Warning Signs with JG. Is JG fairly valued? Test your thesis with our free DCF calculator. Q: Can you provide more details about the strong growth trajectory of Engage Lab and its impact on Aurora Mobile's financial results? A: Engage Lab has shown a strong growth trajectory since its inception, with its Annual Recurring Revenue (ARR) reaching RMB53.7 million in September 2025, a 160% increase year-over-year. This success is attributed to continuous improvements and upgrades to the product and service offerings, which have helped acquire and retain customers globally. The platform allows customers to engage with users through various messaging channels efficiently. Additionally, significant investments in global data facilities and customer service have contributed to its success. Engage Lab is expected to drive revenue growth over the next 24 months. (Respondent: Unidentified_3) Q: What factors contributed to Aurora Mobile achieving a GAAP net profit for two consecutive quarters? A: The strong performance in Q3 was driven by double-digit year-over-year revenue growth across all business lines, with both the subscription business and financial risk management recording their best revenue quarters. Engage Lab also contributed significantly with RMB13 million in revenue. The company maintained high gross margins, and gross profit reached its highest level in 15 quarters. Additionally, key performance indicators such as Net Dollar Retention (NDR) and deferred revenue balance reached historical highs, indicating strong customer retention and future revenue security. (Respondent: Unidentified_3) Q: Can you elaborate on the financial risk management business's performance in Q3? A: The financial risk management business recorded a 33% year-over-year revenue growth and a 3% quarter-over-quarter increase, marking its third consecutive quarter with revenue exceeding RMB21 million. This growth was driven by a 44% increase in customer numbers. The business achieved its highest quarterly revenue in history at RMB22.6 million. (Respondent: Unidentified_3) Q: How did Aurora Mobile manage its operating expenses in Q3? A: Operating expenses in Q3 were RMB64.4 million, representing a 12.8% year-over-year increase and a 5.8% quarter-over-quarter increase. Despite the revenue growth, the company effectively controlled operating expenses, which grew at a slower pace than revenue. This efficient management supported the double-digit revenue growth across business lines. (Respondent: Unidentified_3) Q: What is the outlook for Aurora Mobile's revenue in Q4 2025? A: Aurora Mobile expects Q4 2025 revenue to be in the range of RMB94 million to RMB96 million, representing a solid growth of 1% to 3% year-over-year compared to Q4 2024. This outlook is based on current market conditions and reflects the company's preliminary estimates of market and operating conditions and customer demands. (Respondent: Unidentified_3) For the complete transcript of the earnings call, please refer to the full earnings call transcript.

As of 2026-08-22 • Updated weeklySource: Earnings sourceIngestion runbook