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2026-05-12
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Investor releaseQuarter not tagged2026-05-12

Frontdoor's (NASDAQ:FTDR) Earnings Seem To Be Promising

Simply Wall St.

Frontdoor, Inc. (NASDAQ:FTDR) announced a healthy earnings result recently, and the market rewarded it with a strong uplift in the stock price. Looking deeper at the numbers, we found several encouraging factors beyond the headline profit numbers. This technology could replace computers: discover the 20 stocks are working to make quantum computing a reality. In high finance, the key ratio used to measure how well a company converts reported profits into free cash flow (FCF) is the accrual ratio (from cashflow). To get the accrual ratio we first subtract FCF from profit for a period, and then divide that number by the average operating assets for the period. You could think of the accrual ratio from cashflow as the 'non-FCF profit ratio'. That means a negative accrual ratio is a good thing, because it shows that the company is bringing in more free cash flow than its profit would suggest. While having an accrual ratio above zero is of little concern, we do think it's worth noting when a company has a relatively high accrual ratio. To quote a 2014 paper by Lewellen and Resutek, "firms with higher accruals tend to be less profitable in the future". Frontdoor has an accrual ratio of -0.15 for the year to March 2026. Therefore, its statutory earnings were very significantly less than its free cashflow. Indeed, in the last twelve months it reported free cash flow of US$386m, well over the US$259.0m it reported in profit. Frontdoor shareholders are no doubt pleased that free cash flow improved over the last twelve months. That might leave you wondering what analysts are forecasting in terms of future profitability. Luckily, you can click here to see an interactive graph depicting future profitability, based on their estimates. Frontdoor's accrual ratio is solid, and indicates strong free cash flow, as we discussed, above. Because of this, we think Frontdoor's earnings potential is at least as good as it seems, and maybe even better! Better yet, its EPS are growing strongly, which is nice to see. At the end of the day, it's essential to consider more than just the factors above, if you want to understand the company properly. In light of this, if you'd like to do more analysis on the company, it's vital to be informed of the risks involved. You'd be interested to know, that we found 2 warning signs for Frontdoor and you'll want to know about them. Today we've zoomed...

Investor releaseQuarter not tagged2026-05-01

Frontdoor, Inc. Q1 2026 Earnings Call Summary

Moby

Achieved a major milestone with the first year of organic member count growth since 2020, driven by a 3% acceleration in first-year acquisition channels. Reversed long-term declines in the first-year real estate channel by shifting focus from large metropolitan areas to local agent engagement and targeted promotions. Optimized the Direct-to-Consumer (DTC) funnel through 'dynamic discounting' and promotional pricing that surprisingly yields higher renewal rates than non-discounted cohorts. Successfully integrated the 2-10 acquisition onto a single operating platform, enabling unified contractor relations, customer support, and dynamic pricing tools. Scaled non-warranty revenue by 23% through the HVAC upgrade program, leveraging high-converting contractors to improve quote-to-order conversion rates. Maintained strong 55% gross margins by balancing realized price increases with disciplined management of low single-digit cost inflation. Anticipate approximately 1% total member count growth for the full year 2026, supported by record-high renewal rates and improved first-year attach rates. Expect to generate 53% to 54% of full-year adjusted EBITDA in the first half of the year, consistent with historical seasonality patterns. Guidance assumes low single-digit cost inflation and normal weather patterns, with multiple pricing levers available to offset potential macro volatility. Projecting mid-20% growth in non-warranty revenue as the company continues to expand share of wallet within the existing 2.1 million member base. Plan to complete the current share repurchase authorization by early 2027, supported by a capital-light model converting over 60% of EBITDA to free cash flow. Real estate attach rates reached 6% of existing home sales in March, marking eight consecutive quarters of improvement. despite home sales remaining near 30-year lows. Geopolitical complexities and volatile oil prices are being monitored as potential input cost risks for the contractor network, though no material impact was seen in Q1. The 2-10 acquisition initially introduced lower retention rates to the portfolio, but management expects these to normalize as Frontdoor's renewal tools are applied. Strategic expansion of the SkySlope partnership to over 40 states integrates home warranty options directly into the real estate agent's digital workflow. Our analysts just identified a stock wit...

Investor releaseQuarter not tagged2026-05-01

Frontdoor Q1 Earnings Call Highlights

MarketBeat

Solid Q1 financials and capital return: Revenue rose 6% to $451M, gross margin held at 55%, net income was $41M and adjusted EBITDA was $104M; Frontdoor repurchased $60M of stock, generated $114M of free cash flow, ended the quarter with $698M of liquidity, and expects to convert adjusted EBITDA to free cash flow at a rate of >60% in 2026 while reaffirming full-year guidance. Membership momentum and channel progress: First‑year acquisition channels accelerated to +3% and, with strong renewals, management now expects total member count to grow ~1% in 2026—the first organic member growth since 2020—with DTC ending members up 3% YoY and marketing/AI-driven dynamic discounting used to boost conversion without hurting renewals. Non‑warranty expansion and operational integration: Non‑warranty revenue grew 23% to $41M led by the HVAC Upgrade Program and better contractor routing, while the company has integrated brands (HSA, AHS, 2‑10) on one platform to deploy dynamic pricing, contractor algorithms, and unified customer/contractor teams to drive attach rates and retention. Interested in Frontdoor Inc.? Here are five stocks we like better. Frontdoor (NASDAQ:FTDR) reported first-quarter 2026 results that management said reflect progress against its 2026 priorities of growing membership, delivering higher structural margins, and maintaining disciplined capital allocation. Chairman and CEO Bill Cobb said the company is “off to a fast start in 2026,” pointing to revenue growth of 6% to $451 million, gross profit margin of 55%, and net income up 11% to $41 million. Adjusted EBITDA increased 3% to $104 million. Frontdoor also repurchased $60 million of shares during the quarter. → Palantir Is Down 30%: Noise? Or a Signal to Accumulate? CFO Jason Bailey added that adjusted diluted EPS increased 14% to $0.73, which he attributed to “strong earnings growth and the positive impact of our share repurchase program.” He said the company generated free cash flow of $114 million in the quarter and ended with liquidity of $698 million and a “low net leverage ratio.” Bailey reiterated that Frontdoor expects to convert adjusted EBITDA to free cash flow “at a rate of over 60% in 2026.” Management emphasized improving member trends, particularly in first-year acquisition channels. Cobb said first-year channels accelerated to 3% growth, and when combined with continued strength in rene...

Investor releaseQuarter not tagged2026-05-01

Frontdoor (FTDR) Q1 2026 Earnings Transcript

Motley Fool

Image source: The Motley Fool. Thursday, April 30, 2026 at 8:30 a.m. ET Chairman and CEO — William Cobb Senior Vice President and CFO — Jason Bailey Matt Davis: Thank you, operator. Good morning, everyone, and thank you for joining Frontdoor's First Quarter 2026 Earnings Conference Call. Joining me today are Bill Cobb, Chairman and CEO; and Jason Bailey, Senior Vice President and CFO. The press release and slide presentation that will be used during today's call can be found on the Investor Relations section of Frontdoor's website, which is located at www.investors.frontdoorhome.com. As stated on Slide 3 of the presentation, I'd like to remind you that this call and webcast may contain forward-looking statements. These statements are subject to various risks and uncertainties, which could cause actual results to differ materially from those discussed here today. These risk factors are explained in detail in the company's filings with the SEC. Please refer to the Risk Factors section in our filings for a more detailed discussion of our forward-looking statements and the risks and uncertainties related to such statements. All forward-looking statements are made as of today, April 30, and except as required by law, the company undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. We will also reference certain non-GAAP financial measures throughout today's call. We have included definitions of these terms and reconciliations of these non-GAAP financial measures for the most comparable GAAP financial measures in our press release and the appendix to the presentation in order to better assist you in understanding our financial performance. I will now turn the call over to Bill Cobb for opening comments. Bill? William Cobb: Thanks, Matt Davis. Coming into 2026, we laid out an ambitious plan, grow the member base, deliver structurally higher margins and maintain a disciplined capital allocation framework to create shareholder value. I am happy to report that we are off to a fast start in 2026 and executing on each of these. Turning to Slide 5. Revenue grew 6% to $451 million. Gross profit margin remained strong at 55%. Net income grew 11% to $41 million. Adjusted EBITDA increased 3% to $104 million and we bought back $60 million worth of shares. Operationally, our member count trend co...

Investor releaseQuarter not tagged2026-04-30

Frontdoor Shares Drop After Q1 Adjusted Earnings, Revenue Increase

MT Newswires

Frontdoor (FTDR) shares were down over 2% in morning trading on Thursday after the company posted hi

Investor releaseQuarter not tagged2026-04-30

Frontdoor Continues Strong Financial Performance in First-Quarter 2026

Business Wire

Revenue Increased 6% to $451 Million; Gross Profit Margin Unchanged at 55%; Net Income Increased 11% to $41 Million, Diluted Earnings Per Share Increased 18% to $0.57; Adjusted EBITDA(1) Increased 3% to $104 Million; Reaffirming Full-Year 2026 Outlook MEMPHIS, Tenn., April 30, 2026--(BUSINESS WIRE)--Frontdoor, Inc. (NASDAQ: FTDR), the nation’s leading provider of home warranties and new home builder warranties, today announced its first-quarter 2026 results. First-Quarter 2026 Summary Revenue increased 6% to $451 million and was comprised of 5% from higher realized price and 1% from higher volume Gross profit margin unchanged at 55% Net Income and Diluted Earnings Per Share increased 11% to $41 million and 18% to $0.57, respectively Adjusted EBITDA(1) increased 3% to $104 million First-quarter share repurchases totaled $60 million Growth in the number of home warranties in the first-year channels accelerated to 3% Reaffirming Full-Year 2026 Outlook Revenue of $2.155 billion to $2.195 billion Adjusted EBITDA(2) of $565 million to $580 million "Frontdoor delivered an excellent first quarter performance," said Chairman and Chief Executive Officer Bill Cobb. "Member count trends continued to improve, our operational foundation remains strong, and we delivered exceptional financial results while returning significant capital to shareholders through share repurchases. Looking ahead, we are reaffirming our full-year 2026 guidance based on our strong operating performance and the durability of our subscription-based business model." First-Quarter 2026 Results Revenue increased 6% to $451 million and was comprised of a 5% increase from realized price and a 1% increase from higher volume. Renewal revenue increased 6% due to higher price realization; Real estate revenue increased 3% due to higher volume, partially offset by lower price; Direct-to-consumer revenue decreased 5% due to lower price from our promotional pricing strategy to drive new home warranty member growth, partially offset by higher volume; and Other revenue increased 23% primarily due to the growth of the HVAC upgrade program. First-quarter 2026 Net Income increased 11% to $41 million and Adjusted EBITDA(1) increased 3% to $104 million. The table above shows the change versus the prior-year period, and includes: $19 million from higher revenue conversion(3). Contract claims costs(4) increased $6 milli...

Investor releaseQuarter not tagged2026-04-30

Frontdoor (FTDR) Q1 Earnings and Revenues Top Estimates

Zacks

Frontdoor (FTDR) came out with quarterly earnings of $0.73 per share, beating the Zacks Consensus Estimate of $0.66 per share. This compares to earnings of $0.64 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +11.03%. A quarter ago, it was expected that this home services provider would post earnings of $0.11 per share when it actually produced earnings of $0.23, delivering a surprise of +109.09%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Frontdoor, which belongs to the Zacks Building Products - Miscellaneous industry, posted revenues of $451 million for the quarter ended March 2026, surpassing the Zacks Consensus Estimate by 2.09%. This compares to year-ago revenues of $426 million. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Frontdoor shares have added about 5% since the beginning of the year versus the S&P 500's gain of 4.2%. While Frontdoor has outperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Frontdoor was mixed. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #3 (Hold) for the stock. So, the shares are expected to perform in line with the market in the near future. You can see the complete list of today's Zacks #1 Rank (S...

Investor releaseQuarter not tagged2026-04-30

Frontdoor: Q1 Earnings Snapshot

Associated Press

MEMPHIS, Tenn. (AP) — MEMPHIS, Tenn. (AP) — Frontdoor Inc. (FTDR) on Thursday reported first-quarter profit of $41 million. The Memphis, Tennessee-based company said it had net income of 57 cents per share. Earnings, adjusted for one-time gains and costs, came to 73 cents per share. The results surpassed Wall Street expectations. The average estimate of four analysts surveyed by Zacks Investment Research was for earnings of 66 cents per share. The home services provider posted revenue of $451 million in the period, which also topped Street forecasts. Three analysts surveyed by Zacks expected $441.8 million. Frontdoor expects full-year revenue in the range of $2.15 billion to $2.19 billion. _____ This story was generated by Automated Insights (http://automatedinsights.com/ap) using data from Zacks Investment Research. Access a Zacks stock report on FTDR at https://www.zacks.com/ap/FTDR

TranscriptFY2026 Q12026-04-30

FY2026 Q1 earnings call transcript

Earnings source - 104 paragraphs
Operator

Ladies and gentlemen, welcome to Frontdoor's First quarter 2026 Earnings Call. Today's call is being recorded and broadcast on the internet. Beginning today's call is Matt Davis, Vice President of Investor Relations and Treasurer. He will introduce the other speakers on the call. At this time, we'll begin today's call. Please go ahead, Mr. Davis.

Matt Davis

Thank you, operator. Good morning, everyone, and thank you for joining Frontdoor's First Quarter 2026 Earnings Conference Call. Joining me today are Bill Cobb, Chairman and CEO, and Jason Bailey, Senior Vice President and CFO. The press release and slide presentation that will be used during today's call can be found on the investor relations section of Frontdoor's website, which is located at www.investors.frontdoorhome.com. As stated on slide three of the presentation, I'd like to remind you that this call and webcast may contain forward-looking statements. These statements are subject to various risks and uncertainties which could cause actual results to differ materially from those discussed here today. These risk factors are explained in detail in the company's filings with the SEC.

Matt Davis

Please refer to the Risk Factors section in our filings for a more detailed discussion of our forward-looking statements and the risks and uncertainties related to such statements. All forward-looking statements are made as of today, April 30th, and except as required by law, the company undertakes no obligation to update any forward-looking statements, whether a result of new information, future events, or otherwise. We will also reference certain non-GAAP financial measures throughout today's call. We have included definitions of these terms and reconciliations of these non-GAAP financial measures to their most comparable GAAP financial measures in our press release and the appendix to the presentation in order to better assist you in understanding our financial performance. I will now turn the call over to Bill Cobb for opening comments. Bill?

Bill Cobb

Thanks, Matt Davis. Coming into 2026, we laid out an ambitious plan: grow the member base, deliver structurally higher margins, and maintain a disciplined capital allocation framework to create shareholder value. I'm happy to report that we are off to a fast start in 2026 and executing on each of these. Turning to slide five. Revenue grew 6% to $451 million. Gross profit margin remains strong at 55%. Net income grew 11% to $41 million. Adjusted EBITDA increased 3% to $104 million, and we bought back $60 million worth of shares. Operationally, our member count trend continues to move in the right direction, with growth in our first-year channels accelerating to 3%.

Bill Cobb

Combining this with our strong execution in the renewal channel, we now anticipate total member count will grow approximately 1% for the year. This would be a major milestone and would mark the first year of organic member count growth since 2020. Complementing our core business, our HVAC Upgrade Program continues to be a significant driver of growth and adds meaningful value for our home warranty members. Let's now turn to slide six to take a deeper look at channel performance. Starting with the direct-to-consumer channel, where ending member count grew 3% versus the prior year period, marking the 6th consecutive quarter of year-over-year member growth, proof that our strategy is working. Our approach to DTC is anchored in three key areas: strengthening brand leadership, growing demand, and improving conversion.

Bill Cobb

First, strengthening brand leadership. We continue to benefit from strong brand awareness, which we further reinforced in March with the launch of our latest Warrantina campaign. Campaign results continue to be terrific, with improvements across key brand metrics, including unaided awareness up 6% to 28%, purchase consideration up five points to 35%, and likelihood to recommend up eight points to 63%. Second, we are growing demand through an optimized value proposition, a more refined targeting approach, and enhanced performance marketing. These efforts are allowing us to drive higher intent to purchase traffic while maintaining discipline around our marketing investments. In short, we are improving both the quality and quantity of demand entering the funnel. Additionally, we have started to see increased demand from the integration of 2-10 onto our platform with better SEO performance and an improved user experience.

Bill Cobb

Third, we are improving conversion. We continue to refine our sales funnel through optimized marketing content for LLMs, AI tools to improve sales performance, and promotional pricing, all to drive stronger conversion. The beauty of our promotional pricing strategy is that we are able to deliver member count growth without compromising long-term renewal performance. Most importantly, the renewal rates for our promotional cohorts are consistently exceeding those of non-discounted member cohorts. Now moving on to the first-year real estate channel. While existing home sales remain near 30-year lows, home inventory continues to rise.

Bill Cobb

This improvement in inventory is creating a more favorable selling environment for home warranties. To capitalize on this, we've been deliberately investing at the local level and leveraging targeted promotions to position our brands for success. Here's a great metric. Our attach rate has improved now for eight consecutive months and was at nearly 6% of existing home sales in March.

Bill Cobb

As a result, ending member count for first-year real estate grew 3%, the first time we have organically grown this channel in years. This is a very big deal. Turning to renewals, where our performance has been nothing short of amazing. Renewal rates remain near record highs, supported by a combination of factors, continuous improvement in the end-to-end member experience and reduced cancellations, driven by engaging with members at the right time with the right message. Moving to non-warranty and other. We continued to scale during the quarter with revenue growth of 23% year-over-year to $41 million. HVAC Upgrades remain the primary driver, and we continue to optimize how we run the program. By routing a greater share of HVAC claims to higher converting contractors, we have seen significant improvements in both quote rates and orders.

Bill Cobb

Let me now turn to slide seven to discuss our strategic priorities driving value creation. Last quarter, we were clear about the priorities that matter most for our business. First, member growth. Improving first-year acquisition trends combined with strong renewal rates gives us confidence that we expect to deliver approximately 1% member count growth this year. Second, we continue to scale non-warranty revenue in a disciplined manner. We have proven our ability to expand share of wallet while deepening engagement with our member base. Third, deliver structurally higher margins. Last quarter, we increased our long-term margin targets underpinned by dynamic pricing and cost discipline. This margin performance translates into strong cash generation, which brings us to our final priority: disciplined capital allocation to drive long-term value creation. Our capital allocation priorities remain unchanged. First, we invest to accelerate growth through organic initiatives and selective M&A.

Bill Cobb

Second, we maintain a strong balance sheet and financial profile. Finally, we return excess cash to shareholders. We are on track to complete our current share repurchase authorization by early 2027. Execution across all of these long-term goals is clearly reflected in our financial performance. With that, let me turn it over to Jason to walk through the financials and our outlook in more detail. Jason.

Jason Bailey

Thanks, Bill. Good morning, everyone. Let's start on slide nine, where I will quickly cover some of the financial highlights for the quarter. We are off to an excellent start in 2026. Our first quarter results reflect focused execution and consistency across the business. Versus the prior year period, revenue grew 6% to $451 million. Gross margins remain strong at 55%. Adjusted EBITDA increased 3% to $104 million. Lastly, adjusted diluted EPS grew 14% to $0.73 per share, reflecting strong earnings growth and the positive impact of our share repurchase program. Now, let's turn to slide 10 for a deeper look at our revenue performance. As I just highlighted, total revenue grew 6% to $451 million.

Jason Bailey

This was driven by approximately 5% from higher realized price and 1% from higher volume, primarily due to the HVAC Upgrade Program. From a channel perspective, compared to the prior year period, renewal revenue grew 6%, driven by higher price. First year real estate revenue increased by 3% as higher volume was partially offset by slightly lower pricing. First year direct-to-consumer revenue decreased 5%, driven by our promotional pricing strategy aimed at increasing member count growth. This lower pricing reflects a higher mix of discounted first-year members from the past 12 months of new member acquisition, which was partially offset by higher volume as we added more new members. Lastly, non-warranty and other revenue increased 23% due to both higher price and volume, driven by our HVAC Upgrade Program.

Jason Bailey

Now, moving down the P&L to gross profit and gross margin on slide 11. Gross profit increased 5% versus the prior year period to $248 million, while gross profit margin held strong at 55%. For the first quarter, our gross profit margin reflects higher price realization of 5% or $19 million, disciplined cost management leading to low single-digit cost inflation, slightly higher incidents or service requests per member, which includes approximately $1 million from unfavorable weather in the quarter. This gross profit margin also reflects the ongoing expected revenue mix shift as non-warranty and other revenue continue to scale within the portfolio. Turning to slide 12 to review our net income and adjusted EBITDA. For the first quarter, net income grew 11% to $41 million versus the prior year period.

Jason Bailey

Adjusted EBITDA grew 3% to $104 million. As planned, SG&A increased during the quarter to capitalize on the strong momentum from 2025 in the direct-to-consumer channel. Adjusted EBITDA margin remained strong at 23%, reflecting disciplined cost management and solid operational execution despite the higher levels of marketing investments. Let's now turn to slide 13 to discuss our free cash flow and capital deployment. Our recurring revenue and capital light business model continued to generate excellent free cash flow of $114 million in the quarter. As a reminder, we expect to convert adjusted EBITDA to free cash flow at a rate of over 60% in 2026. In the quarter, we returned $60 million to shareholders through share repurchases.

Jason Bailey

We ended the quarter with a strong liquidity position of $698 million and a low net leverage ratio. More broadly, this financial strength supports the capital allocation strategy Bill outlined earlier, providing the capacity to invest in long-term growth, maintaining balance sheet strength, and returning excess cash to shareholders. When stepping back, Q1 was another proof point of what our business model is built to do. We continued to deliver strong earnings, generate significant free cash flow, and return substantial capital to shareholders while accelerating growth investments. Let's now turn to our second quarter outlook on slide 14. For the second quarter of 2026, we expect revenue to be in the range of $635 million-$650 million.

Jason Bailey

This outlook reflects a low single-digit increase in renewal revenue, a mid-single digit increase in first year real estate revenue, a low single-digit decrease in first year direct-to-consumer revenue, and a mid 20% increase in non-warranty and other revenue. We expect adjusted EBITDA to be in the range of $198 million-$208 million. This reflects higher gross profit from revenue conversion, low single-digit inflation, continued revenue mix shift to non-warranty, and our strategic decision to increase sales and marketing spend with the strong momentum we are seeing in the first year channels. Turning to our full year 2026 outlook on slide 15. We are reaffirming our full year 2026 outlook with key assumptions remaining essentially unchanged as detailed in our earnings release and shown on the slide.

Jason Bailey

As a reminder, and for those of you that are new to our story, I want to take a moment to discuss how seasonality impacts our financial results. With our first quarter results and second quarter guide, we anticipate that 53%-54% of our full year 2026 adjusted EBITDA will be generated in the first half of the year. This is similar to the split in 2025. This is a normal part of our business and the reason why I encourage our investors to focus on our full year performance and guidance as the true measure of how we are delivering results. While the geopolitical environment has become more complex, our execution across the business, combined with multiple levers we can deploy to offset inflation, give us confidence in our ability to deliver on our expected revenue and adjusted EBITDA growth for the year.

Jason Bailey

With that, back to you, Bill.

Bill Cobb

Thank you, Jason. Our first quarter results reflect a continuation of the strong execution you've come to expect from Frontdoor. I'd like to highlight three things as we wrap up. First, our member count is now growing. The team is doing great work, we're seeing that translate into measurable progress. As a result, we now expect our total member count to increase approximately 1% for 2026, a major milestone for our business. Second, we are continuing to deliver strong margins in line with our long-term targets. The operating model we've been strengthening over the past several years is allowing us to deliver consistent results. Finally, our business model is doing what it was designed to do, generate a lot of cash and return that to shareholders through share repurchases.

Bill Cobb

We love the position we're in, and we remain focused on executing with discipline as the year progresses. Operator, please open the line for questions.

Operator

Thank you, Bill. At this time, we are conducting our question and answer session. Our first question is coming from Mark Hughes of Truist Securities. Mark, your line is live.

Mark Hughes

Yeah, thank you. Good morning.

Bill Cobb

Hey, Mark.

Mark Hughes

Bill or Jason, good morning. Can you talk about the real estate channel? Seems like you're having good success there. I wonder if you might touch on the attachment rates. You said they've been improving in recent months. Was it 8% in March? Where did they bottom out at? Where historically have they gotten up to in a stronger market?

Bill Cobb

Yeah, if you recall many, you know, many years ago, I'm talking six, seven years ago, attach rates in the industry were around 30%. That has fallen through COVID and the real estate sluggishness into the mid-teens. What has happened is we have steadily seen improvements in our attach rate, which is a measure of our warranties divided by existing home sales. In March, we hit 6% on that measure. I think it reflects some really good work by our real estate team, some work we're doing on shifting our focus away from large MSAs to focusing really on the local real estate agent. We have added some promotional pricing there.

Bill Cobb

It's not at the level of 50% off. It enables us to have, you know, basically get the attention of real estate agents. We've seen, we've spent a lot of time talking about the improvements we've made for our members, with the app, our experts, et cetera. It's a combination of factors, and we're steadily moving up. Like I said, I watch that measure very closely, the attach rate in our team, you know, with eight consecutive quarters of improvement. That's a lot of what we think is driving the better performance.

Mark Hughes

Yeah. Will the strategy be on renewal? You'll move that up pretty expeditiously like you've been doing in the direct-to-consumer channel?

Bill Cobb

Yeah. It continues to be around 30%. It's a big initiative for our teams to try to... You know, we tick up into the 31% level, but we've been kind of stuck at 30%. If we can unlock that would be great. It used to be in the mid-20s, we have made a lot of progress there. As you saw in our 10-K, our renewal rates improved by 200 basis points in 2025. I think that the combination of efforts, which is why we feel so good about where the renewal book's coming.

Bill Cobb

If we can continue to grow the first-year channels, you know, the renewal book is catching up, and that's why we're now at, you know, 1% ending member account growth, what we're forecasting for 2026.

Mark Hughes

One more, if I can. You talked about the 2-10 that you're integrating onto the platform. You're seeing some momentum as a result of that. Could you expand on that point?

Bill Cobb

Yeah. We now, you know, we now run it as one, and this was always the plan. We thought that the synergies we could start to drive in revenue. We run HSA, AHS, and now 2-10. All of our DTC actions, all of our real estate transactions, all of our renewal transactions are all on one platform. This gives our teams an ability to do specific initiatives, you know. For example, now 2-10 can do 50% off on the DTC channel. Now we can do the same kind of tactics that we've used to help drive the renewal channel. That's why it makes it a lot easier for us to execute 2-10 as being part of the platform.

Jason Bailey

Yeah. I'd add, Bill, too. Again, the other good examples would be our dynamic pricing tools can be applied our contractor algorithms, it's just great.

Bill Cobb

Yeah. We now have one integrated contractor relations team, one integrated customer support team, et cetera.

Mark Hughes

Appreciate that. Thank you.

Bill Cobb

Okay. Thanks, Mark.

Operator

Thank you very much. Our next question is coming from Eric Sheridan of Goldman Sachs. Eric, your line is live.

Eric Sheridan

Thanks so much for taking the question, and thanks for all the details in the report. Wanted to go a little bit deeper in how you continue to get message around scaling marketing investments around your brands, around driving customer acknowledgement of the product set and customer adoption of products broadly. How are you thinking also about applying marketing to the balance you want to strike between the warranty business and the non-warranty business over the long term in terms of the messaging you want to put in front of consumers? Thanks so much.

Bill Cobb

Yeah. Our primary focus is on the warranty business because the non-warranty business is primarily at this point, a B2B2C business where we work very closely with our contractors. There's a halo effect on the brands that come from talking about, you know, American Home Shield and what that does for our members. The way we operate is we talk about our marketing funnel. It starts at the top with our broad advertising message. We use the Warrantina as our main message. That's a portion of our marketing investment because there are all the elements of search marketing, direct mail, social media. There's a variety of tactics that we use in our overall marketing.

Bill Cobb

What we do with non-warranty is that's really we're marketing to our members directly. You know, with a 2.1 million member base, we found that it's very efficient for us. That's why we call it relatively CAC free when we talk about non-warranty. We have such a good relationship with our contractors. They're very excited about this additional piece of business that they can put in new equipment. Frankly, it has a downstream effect of less truck rolls because the equipment is so new. We think it's a virtuous cycle of working together. Like I said, the primary focus is on American Home Shield, we have a number of techniques that we're using, including some of the AI tools I referenced in my remarks. It's really coming together. The marketing team's done a terrific job.

Eric Sheridan

Great. Thank you.

Bill Cobb

Thanks, Eric.

Operator

Okay. Thank you very much. Our next question is coming from Jeff Schmitt of William Blair. Jeff, your line is live.

Jeff Schmitt

Hi, good morning.

Bill Cobb

Good morning.

Jeff Schmitt

The new promotional strategy in real estate, seems to be off to a good start. Are you seeing competitors respond to that, or are some starting to do the same thing, or do you anticipate that happening?

Bill Cobb

We haven't gotten much intelligence that others have done that. We believe that they probably are taking a look at that. You know, right now we're very focused on the local real estate agent, that's where our focus is. We haven't picked up a lot of noise around others trying to do that.

Jason Bailey

I think I'd add too. You know, our focus there in that strategy is more, as Bill said in his remarks, about engagement. I think in addition to the promotional pricing, you know, we can drive engagement by highlighting the app, our experts, and kind of our overall improvements to customer experience. I think this is just another tool in our kit that allows our field sales team to really succeed.

Bill Cobb

Yeah, I think that, I think that's right, Jason, because I think what we try to think about is we need to keep bringing the agent new news, whether that happens to be during a promotional pricing period or the other elements that we've added to our arsenal.

Jeff Schmitt

Okay. There was 5% of realized pricing in the quarter that was better than we had expected. Did you push through another round of pricing increases in December, and at what level? Or was that more from your dynamic pricing?

Jason Bailey

I think it's no incremental pricing since our last update. I think it's just, you know, the effectiveness of our dynamic pricing tools. We're pretty much in line with where we were expecting or where we are expecting the year to land.

Bill Cobb

Yeah, I think, Jeff, when we talk dynamic pricing, what we're really saying is we're constantly looking at, you know, frankly, increasing our prices. You know, some members get a price decrease, and that's the advantage of dynamic pricing. We're really priced to the person. It really was a continuation of what we're trying to do with our one-twelfth at a time recognized revenue base. You know, while there's a disadvantage that it takes 12 months for it to be fully realized, there's an advantage that we can act very quickly and enact pricing changes. That's really what we've done. I think we're pleased with that effort.

Bill Cobb

I think it also ties back to the strong renewal rates we've had, which also enables us to show, you know, a nice increase in pricing.

Jason Bailey

Yeah. I think there's probably a little bit of timing in there in the compared to Q1 versus Q1 of the prior year. We're still targeting that kinda low 2%-3% full year realized price impact.

Jeff Schmitt

Okay. Great. Thank you.

Bill Cobb

Thanks, Jeff.

Operator

Thank you very much. Our next question is coming from Ian Zaffino of Oppenheimer. Ian, your line is live.

Isaac Sellhausen

Hey, good morning. This is Isaac Sellhausen on for Ian. Thanks for taking the question.

Bill Cobb

Hi. Hey, Isaac.

Isaac Sellhausen

Hey, good morning. The question would just be on the customer retention for the quarter. It looks like that was just down slightly compared to last year. Not sure if that's a timing thing, maybe you could just touch on that piece of it, maybe in relation to the renewals channel specifically, kind of your expectations for retention as you may move through the year?

Jason Bailey

Isaac, thank you. It's down slightly in Q1. That's just timing of 2-10 rolling into the book. I think we mentioned at acquisition, their retention rates were lower than ours. Now that they're fully in our book, I'd say that's just a minor impact in the quarter. By year-end, we expect retention to be relatively flat. The other thing I'd kinda point to is, you know, our renewal rates continue to be strong. I think Bill mentioned earlier we were up almost 200 basis points year-over-year at the end of 2025. Now with 2-10 on our platform, that's one of the upsides we see, just as we put our tools and techniques on the base, we'll see that their rates come up to ours.

Bill Cobb

Yeah. Jason's right, it's a mixed issue, but AHS retention rates continue to be very strong.

Isaac Sellhausen

Okay, understood. Just as a follow-up, as far as the gross margin outlook for the year, you know, can you guys reaffirm that? Maybe if you could just touch on the cost side, whether it be parts or equipment or labor, maybe just how things have trended in the first quarter, you know, the confidence you have in that, you know, as you move through the year to reach that margin target.

Jason Bailey

Yeah, we're at low, I'd say low single-digit inflation in Q1. Our contractor relations team has done a great job working with our contractor network. We feel good about our outlook for the year. You know, I would obviously say Bill and I are monitoring macro conditions daily and working with the team. We're pretty confident that we'll be right in line with our guide. You know, the outlook is pricing flowing through similar incidence rates to prior year and then low single-digit inflation for the full year. Pretty normal weather is our expectation. We've obviously considered the mix of non-warranty as it grows all in that guide.

Isaac Sellhausen

Okay, great. Thanks so much.

Bill Cobb

Thanks, Isaac.

Operator

Thank you very much. Our next question is coming from Sergio Segura of KeyBanc Capital Markets. Sergio, your line is live.

Bill Cobb

Hey, Sergio.

Sergio Segura

Hey, Bill. Good morning. Thanks for taking the questions. First question I just had was on the full year outlook. Do you maintain that? You know, I guess last year you had a pretty steady cadence of beating and raising. You beat this quarter in 1Q. Maybe just walk us through why you chose to keep the annual outlook unchanged despite the stronger than expected performance.

Jason Bailey

Sergio. you know, I'd say Q1 is just a little bit of timing on the beat. We are very confident in how we're operating. Since we just gave the guidance and obviously watching all the macro news, we felt really good about reaffirming where we are. We think the team, both top line and bottom line, are operating very, very well. That's just kind of how we ended up on a reaffirming where we are.

Bill Cobb

Yeah. It's a little bit of an anomaly because we report Q4 so late, you know, it's like two months into the year, and then we come right back, only a month into Q2 to report Q1. You know, with giving the guidance 60 days ago, Yes, we did beat. We, you know, it wasn't a large beat, but we were very proud of it. We felt like, well, let's stay. We're gonna reaffirm guidance at this point, we'll see. We'll take another look at mid-year.

Sergio Segura

Got it. Understood. The second one I had, which is somewhat related, has to do with just the geopolitical tensions we're seeing and the macro uncertainty that you mentioned. Any comments you can provide on how the higher and volatile oil prices might be impacting your input costs and how much of a swing factor that could be to margins for this year?

Jason Bailey

Yeah. We, you know, like I said a minute ago, Bill and I monitor this really probably almost hour to hour, day to day, Sergio. The team is operating very, very well. you know, in Q1 we were really successful. We haven't seen a huge impact from fuel costs. It's definitely an input for our contractors, you know, remember, we manage costs overall on a total cost per job. The levers as we think about, there's probably four or five key tools we use to kinda manage that cost base. One, I'd start with, we're always thinking about our mix of preferred contractors and how much business we have with them and trying to optimize that mix. Two, Bill and I continue to remain laser focused on SG&A and how we control costs there and what levers we have.

Jason Bailey

Three, we are in a great position with our supply chain and being able to manage among multiple vendors and suppliers as we think about where we wanna put our volume. The last two would be probably the more normal things you'd think of, but that's how we manage our trade service fees and how we manage dynamic pricing, you know, if we need to go to that level. I think we've got a lot of tools in our toolkit to help us manage through this, as we think about kind of the big macro picture right now.

Sergio Segura

Great. Thanks for taking the questions.

Bill Cobb

Thanks, Sergio.

Operator

Thank you very much. Our next question is coming from Cory Carpenter of JPMorgan. Cory, your line is live.

Cory Carpenter

Hey, good morning. I wanted, Bill, to go back to a comment you made in the prepared remarks. I think you said renewal rates for the promotional cohorts are exceeding those for the non-promotional cohorts. Could you just expand a bit on that?

Bill Cobb

Yeah.

Cory Carpenter

Obviously, it's a bit counterintuitive. Does that... Does that make you wanna lean more perhaps even into that discounting strategy?

Bill Cobb

Yeah. It is counterintuitive, Cory. We talk about this all the time, and I press the team, you know, multiple times, are these numbers right? I think it has to do with consumer behavior beyond just home warranties. This is a tactic that a lot of consumer services companies are using where you really discount your first year, and then there's an almost an expectation among consumers that, you know, I got a great deal on the first year. I'm gonna have to absorb an increase in pricing. We've said over, we believe, or we've proven, we've been at this for about three years now, so we've been able to see that we're able to climb back up to the, if you will, normalized pricing level within 18 to 24 months.

Bill Cobb

Excuse me. We test this all the time, but I think what has happened is that it just proves out that people, and you know, it has to do with what kind of service they get. Do they have the right contractors? You know, a lot of factors come up. We have. The moment of truth is really the most important piece there. I know it's counterintuitive, but we've been testing this and proving it out continuously. To your point about would this indicate that we would do more, I think that's something we pulse. You know, we stay very close to this every month in terms of how we wanna pull the trigger on promotions. We are now moving into early days of dynamic discounting so that it isn't just the broad brush.

Bill Cobb

We'll continue to do broad brush promotions like 50% off. We're encouraged about what's potentially going to happen with dynamic discounting. I think we're very active in this field. Like I said, we've been at it for about three years, and we feel good about it. Obviously the important point is to make sure that those renewal rates continue to stay high.

Cory Carpenter

I wanted to ask one more question on macro. I know you touched on kind of the cost side question earlier, but I wanted to ask it more on the demand side. There's been a lot of, you know, the potential for higher inflation and more stress on the lower-end consumer. You know, are you seeing any change at all in consumer behavior? Maybe if you could just remind us of what your kind of mix of consumers demographically looks like. Thank you.

Bill Cobb

Yeah. Let me take that. The mix of consumers is about, you know, 50% below $100,000, 50% above that. The piece that we have not seen a real impact on demand is because with the budget protection that our, that our core value proposition brings, I think it actually plays to our advantage. It may hurt us a little bit in the real estate sector with, you know, the real estate market continuing to be sluggish. I think the core value proposition, which we try to hit home very, very hard, and we try to do this on a targeted basis. We've talked in the past about, you know, targeting more millennials, targeting, you know, our Hispanic markets.

Bill Cobb

I think that is, that has worked to our advantage. To date, we haven't seen a softness in consumer demand. You can see that from some of our numbers. I think that speaks to the value proposition of a home warranty.

Cory Carpenter

Great. Thank you.

Bill Cobb

Thanks, Cory.

Operator

Thank you very much. Our next question is coming from Mike Rindos of Benchmark. Mike, your line is live.

Mike Rindos

Hey, guys. Thanks for taking the question.

Bill Cobb

Sure.

Mike Rindos

Can you talk a little bit about your relationship with SkySlope, how that works and how much business is coming through them?

Bill Cobb

Yeah. Jason's been very close to that relationship. I'm gonna let him take that. I may add something in, but go ahead, Jason.

Jason Bailey

Yeah. Mike, SkySlope, we've had an ongoing relationship with them, the announcement you saw was an expansion of that relationship. I think we were originally in four or five states and now we're expanding to over 40 states. You know, it is the easiest way to describe it is think of SkySlope as a platform that makes things easier for real estate agents. For us, the way that translates is we're in that workflow, it's easier to attach a home warranty. You know, we're pleased with the relationship and, you know, again, it's just another tool for our field sales team to be successful and kinda build on the momentum they already have.

Mike Rindos

Okay. Just as a follow-up, is that an exclusive situation that you have there? Also, you know, as far as the growth in the real estate channel, you know, where are you seeing the most growth on a regional basis, and how many competitors do you see in some of those markets?

Jason Bailey

Yeah. I'll take that in two parts. The SkySlope relationship is not exclusive. but we're really comfortable with our position there and how well we work together. On a regional basis, we're seeing success.

Bill Cobb

I think it's pretty consistent with our overall business.

Jason Bailey

Yeah.

Bill Cobb

You know, what we call the smile states. You know, our biggest markets are Texas and California, Georgia, you know, et cetera. I think as far as competitors go, you know, in the real estate, part of the, you know, DTC, we have a larger share. Smaller share, about 1/3 in real estate because we have many more competitors. From a geographic perspective, it's pretty consistent with the way our overall business plays out.

Mike Rindos

Okay. Thank you.

Bill Cobb

Thank you.

Operator

Thank you very much. Well, we appear to have reached the end of our question and answer session and indeed the end of the conference call. It does conclude today's conference, and you may disconnect your phone lines at this time. We thank you for your participation.

Bill Cobb

Thanks, Jenny.

Operator

Thank you so much.

Investor releaseQuarter not tagged2026-04-29

Frontdoor Earnings: What To Look For From FTDR

StockStory

Home warranty company Frontdoor (NASDAQ:FTDR) will be reporting earnings this Thursday before the bell. Here’s what to look for. Frontdoor beat analysts’ revenue expectations last quarter, reporting revenues of $433 million, up 13.1% year on year. It was a satisfactory quarter for the company, with a beat of analysts’ EPS estimates but full-year revenue guidance slightly missing analysts’ expectations. Is Frontdoor a buy or sell going into earnings? Read our full analysis here, it’s free for active Edge members. This quarter, the market is expecting Frontdoor’s revenue to grow 3.9% year on year, slowing from the 12.7% increase it recorded in the same quarter last year. The majority of analysts covering the company have reconfirmed their estimates over the last 30 days, suggesting they anticipate the business to stay the course heading into earnings. Frontdoor rarely misses Wall Street’s revenue estimates. Looking at Frontdoor’s peers in the consumer discretionary segment, some have already reported their Q1 results, giving us a hint as to what we can expect. Pool delivered year-on-year revenue growth of 6.2%, beating analysts’ expectations by 3.8%, and Monarch reported revenues up 8.9%, topping estimates by 5.2%. Pool’s stock price was unchanged after the resultswhile Monarch was up 15.9%. Read our full analysis of Pool’s results here and Monarch’s results here. There has been positive sentiment among investors in the consumer discretionary segment, with share prices up 12.5% on average over the last month. Frontdoor is up 19.4% during the same time and is heading into earnings with an average analyst price target of $73.40 (compared to the current share price of $62.04). ONE MORE THING: 3 Hidden Platforms Growing 3X Faster than Amazon, Google, and PayPal. Amazon, Google, and Meta all followed the same playbook: Dominate an ignored market. Build an unbeatable moat. Scale until you’re unstoppable. These three platforms are running that exact playbook right now. The early investors in Amazon made fortunes. The early investors in these could do the same. Get All 3 Stocks Here for FREE.

Investor releaseQuarter not tagged2026-04-09

Frontdoor, Inc. to Announce First Quarter 2026 Results

Business Wire

MEMPHIS, Tenn., April 09, 2026--(BUSINESS WIRE)--Frontdoor, Inc. (NASDAQ: FTDR), the nation’s leading provider of home warranties, today announced it will release its first quarter financial results and hold a conference call on Thursday, April 30, 2026 at 7:30 a.m. Central time (8:30 a.m. Eastern time). Participants can register for the webcast by clicking https://www.webcaster5.com/Webcast/Page/3067/53785, which will include a slide presentation highlighting the company’s results. Once completed, each participant will receive access details via email. Participants may join via conference call by dialing 888.506.0062 (or international participants, 973.528.0011) and entering conference ID 109396. To participate via webcast and view the presentation, visit https://investors.frontdoorhome.com/. The call will be available for replay for approximately 60 days. To access the replay of this call, please call 877.481.4010 and enter conference passcode 53785 (international participants: 919.882.2331, conference passcode 53785). To view a replay of the webcast, visit https://investors.frontdoorhome.com/. About Frontdoor Frontdoor and its family of brands are on a mission to make life easier for every homeowner through innovative technology and quality customer service. With over 55 years of experience, we are the leading provider of home warranties in the United States, handling approximately 3.8 million service requests for more than 2.1 million members through a network of approximately 17,000 qualified and independent service contractors. We also offer new home builder warranty solutions, which deliver value to both builders and homeowners through a suite of builder warranty products and support services. Our customizable home warranties are annual service plan agreements that cover the repair or replacement for breakdowns due to normal wear and tear of major components. We cover up to 29 home systems and appliances, including electrical, plumbing, HVAC systems, water heaters, refrigerators, dishwashers and ranges/ovens/cooktops, as well as optional coverages for pools, spas and pumps. Our home warranties provide peace of mind, budget protection, convenience, repair expertise and service guarantee. Our non-warranty services provide homeowners greater value through replacement and upgrade programs, as well as other home maintenance offerings. Our 2-10 new home bui...

Investor releaseQuarter not tagged2026-02-27

Frontdoor Inc (FTDR) Q4 2025 Earnings Call Highlights: Record Revenue and Strategic Growth ...

GuruFocus.com

This article first appeared on GuruFocus. Revenue: Increased 14% year over year to nearly $2.1 billion. Gross Profit Margin: Increased 150 basis points to a record 55%. Net Income: Grew 9% to $255 million. Adjusted EBITDA: Grew 25% to $553 million. Share Repurchases: Bought back a record $280 million worth of shares. HVAC Program Revenue: Grew 48% to $128 million. Cost Synergies from 210 Acquisition: Realized more than $20 million, exceeding the original target of $10 million. Renewal Rates: Improved by 150 basis points to 75%. Free Cash Flow: Generated a record $390 million. Liquidity: Ample liquidity of about $660 million. Net Leverage Ratio: Strong at 1.4 times. 2026 Revenue Outlook: Expected to be in the range of $2.155 to $2.195 billion. 2026 Gross Margin Outlook: Expected to maintain strong levels in the 54 to 55% range. 2026 Adjusted EBITDA Outlook: Expected to be $565 to $580 million. 2026 CapEx: Anticipated to be $30 to $35 million. 2026 Effective Tax Rate: Expected to be approximately 25%. Warning! GuruFocus has detected 6 Warning Signs with FTDR. Is FTDR fairly valued? Test your thesis with our free DCF calculator. Release Date: February 26, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Frontdoor Inc (NASDAQ:FTDR) reported a 14% year-over-year revenue increase, reaching nearly $2.1 billion. The company achieved a record gross profit margin of 55%, up 150 basis points from the previous year. Net income grew by 9% to $255 million, and adjusted EBITDA increased by 25% to $553 million. Frontdoor Inc (NASDAQ:FTDR) successfully stabilized its member count in 2025, with expectations for growth in 2026. The new HVAC program saw significant growth, with revenue increasing by 48% to $128 million, indicating strong potential for future expansion. Existing home sales volumes remained constrained near historic lows, impacting the ability to sell home warranties in this channel. The company anticipates a modest headwind in renewal member count for 2026 due to the natural lag of first-year acquisitions. Gross margins for the new HVAC program are lower than the core business, at around 20%. SG&A expenses are expected to remain flat, which may limit flexibility in increasing marketing efforts. The appliance upgrade program is still in the pilot stage, with a minor impact expected in 2026, indicating a slo...

As of 2026-05-30 • Updated weeklySource: Earnings sourceIngestion runbook