FRSH

SAN MATEO, Calif., July 08, 2026 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the second quarter ended June 30, 2026 following the close of market on Tuesday, August 4, 2026. Freshworks will host a live audio webcast beginning at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights. Event: Freshworks Second Quarter 2026 Financial Results Date: Tuesday, August 4, 2026Time: 2:00 p.m. PT / 5:00 p.m. ET Audio webcast: https://ir.freshworks.com A webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com. The press release will be accessible from the Freshworks investor relations website prior to the commencement of the event. About Freshworks Inc.Freshworks Inc. provides service software that delivers exceptional employee and customer experiences. Its enterprise-grade solutions are powerful yet intuitive, and quick to deliver value. With a people-first approach to AI, Freshworks helps teams be more effective and organizations more productive. Companies including Bridgestone, New Balance, S&P Global, and Sony Music trust Freshworks to improve service efficiency and fuel long-term loyalty. For the latest updates, visit freshworks.com and follow Freshworks on LinkedIn, X, and Facebook. © 2026 Freshworks Inc. All Rights Reserved. Freshworks, Freshservice and any associated logo are trademarks of Freshworks Inc. All other company, brand and product names may be trademarks or registered trademarks of their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Freshworks Inc. or any aspect of this press release. Investor Relations Contact:[email protected] Media Relations Contact:[email protected]

Freshworks has gotten torched over the last six months - since December 2025, its stock price has dropped 26.1% to $9.30 per share. This might have investors contemplating their next move. Given the weaker price action, is this a buying opportunity for FRSH? Find out in our full research report, it’s free. Starting as a customer service solution before expanding into a comprehensive software suite, Freshworks (NASDAQ:FRSH) provides AI-powered software-as-a-service solutions that help companies manage customer service, IT support, sales, and marketing functions. Examining a company’s long-term performance can provide clues about its quality. Even a bad business can shine for one or two quarters, but a top-tier one grows for years. Thankfully, Freshworks’s 25.8% annualized revenue growth over the last five years was solid. Its growth surpassed the average software company and shows its offerings resonate with customers. Software is eating the world. It’s one of our favorite business models because once you develop the product, it usually doesn’t cost much to provide it as an ongoing service. These minimal costs can include servers, licenses, and certain personnel. Freshworks’s gross margin is one of the highest in the software sector, an output of its asset-lite business model and strong pricing power. It also enables the company to fund large investments in new products and sales during periods of rapid growth to achieve outsized profits at scale. As you can see below, it averaged an elite 85% gross margin over the last year. Said differently, roughly $84.97 was left to spend on selling, marketing, and R&D for every $100 in revenue. The market not only cares about gross margin levels but also how they change over time because expansion creates firepower for profitability and free cash generation. Freshworks has seen gross margins improve by 1.6 percentage points over the last 2 years, which is solid in the software space. One of the best parts about the software-as-a-service business model (and a reason why they trade at high valuation multiples) is that customers typically spend more on a company’s products and services over time. Freshworks’s net revenue retention rate, a key performance metric measuring how much money existing customers from a year ago are spending today, was 106% in Q1. This means Freshworks would’ve grown its revenue by 6% even if it did...

Freshworks’ first quarter was marked by strong revenue growth and progress in its transition toward larger enterprise accounts, but the market responded negatively to the results, likely reflecting concerns around execution and the company’s restructuring plan. Management highlighted that the performance was driven by continued momentum in the employee experience (EX) segment, with significant new customer wins and an increased focus on AI-enabled solutions. CEO Dennis Woodside cited major competitive displacements and rapid adoption of the company’s EX platform as key contributors to the quarter. Is now the time to buy FRSH? Find out in our full research report (it’s free). Revenue: $228.6 million vs analyst estimates of $223.6 million (16.5% year-on-year growth, 2.3% beat) Adjusted EPS: $0.11 vs analyst estimates of $0.11 (in line) Adjusted Operating Income: $40.96 million vs analyst estimates of $35.91 million (17.9% margin, 14.1% beat) The company slightly lifted its revenue guidance for the full year to $961 million at the midpoint from $956 million Management raised its full-year Adjusted EPS guidance to $0.62 at the midpoint, a 10.7% increase Operating Margin: -3.5%, up from -5.3% in the same quarter last year Customers: 25,088 customers paying more than $5,000 annually Net Revenue Retention Rate: 106%, up from 104% in the previous quarter Annual Recurring Revenue: $936.1 million (17.6% year-on-year growth, beat) Billings: $235.4 million at quarter end, up 15.8% year on year Market Capitalization: $2.38 billion While we enjoy listening to the management's commentary, our favorite part of earnings calls are the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. Lucas Mekop (Needham and Company) asked about drivers behind EX revenue acceleration. CEO Dennis Woodside attributed growth to large enterprise wins and increasing adoption of AI features, emphasizing competitive displacements as a key factor. Oscar Saavedra (Morgan Stanley) questioned the sustainability of pipeline strength in EX. CFO Tyler Sloat explained that recent investments in sales leadership and field capacity are building strong, repeatable pipeline momentum in the mid-market and enterprise segments. Austin Cole (Citizens) inquired about AI adop...

Freshworks Inc.'s (NASDAQ:FRSH) robust earnings report didn't manage to move the market for its stock. We did some digging, and we found some concerning factors in the details. This technology could replace computers: discover the 20 stocks are working to make quantum computing a reality. Many investors haven't heard of the accrual ratio from cashflow, but it is actually a useful measure of how well a company's profit is backed up by free cash flow (FCF) during a given period. In plain english, this ratio subtracts FCF from net profit, and divides that number by the company's average operating assets over that period. You could think of the accrual ratio from cashflow as the 'non-FCF profit ratio'. As a result, a negative accrual ratio is a positive for the company, and a positive accrual ratio is a negative. While it's not a problem to have a positive accrual ratio, indicating a certain level of non-cash profits, a high accrual ratio is arguably a bad thing, because it indicates paper profits are not matched by cash flow. That's because some academic studies have suggested that high accruals ratios tend to lead to lower profit or less profit growth. Freshworks has an accrual ratio of -0.27 for the year to March 2026. That indicates that its free cash flow quite significantly exceeded its statutory profit. To wit, it produced free cash flow of US$222m during the period, dwarfing its reported profit of US$180.2m. Freshworks' free cash flow improved over the last year, which is generally good to see. However, we can see that a recent tax benefit, along with unusual items, have impacted its statutory profit, and therefore its accrual ratio. View our latest analysis for Freshworks That might leave you wondering what analysts are forecasting in terms of future profitability. Luckily, you can click here to see an interactive graph depicting future profitability, based on their estimates. Surprisingly, given Freshworks' accrual ratio implied strong cash conversion, its paper profit was actually boosted by US$7.4m in unusual items. While we like to see profit increases, we tend to be a little more cautious when unusual items have made a big contribution. We ran the numbers on most publicly listed companies worldwide, and it's very common for unusual items to be once-off in nature. And that's as you'd expect, given these boosts are described as 'unusual'. Freshworks...

Freshworks Inc. (NASDAQ:FRSH) defied analyst predictions to release its quarterly results, which were ahead of market expectations. Results overall were solid, with revenues arriving 2.4% better than analyst forecasts at US$229m. Higher revenues also resulted in substantially lower statutory losses which, at US$0.02 per share, were 2.4% smaller than the analysts expected. The analysts typically update their forecasts at each earnings report, and we can judge from their estimates whether their view of the company has changed or if there are any new concerns to be aware of. So we gathered the latest post-earnings forecasts to see what estimates suggest is in store for next year. Trump has pledged to "unleash" American oil and gas and these 15 US stocks have developments that are poised to benefit. After the latest results, the 15 analysts covering Freshworks are now predicting revenues of US$960.9m in 2026. If met, this would reflect a notable 10% improvement in revenue compared to the last 12 months. Statutory earnings per share are expected to tumble 97% to US$0.022 in the same period. Before this latest report, the consensus had been expecting revenues of US$955.7m and US$0.10 per share in losses. While there's been no material change to the revenue estimates, there's been a pretty clear upgrade to earnings estimates, with the analysts expecting a per-share profit compared to previous expectations of a loss. So it seems like the latest results have led to a significant increase in sentiment for Freshworks. Check out our latest analysis for Freshworks The average the analysts price target fell 11% to US$11.92, suggesting thatthe analysts have other concerns, and the improved earnings per share outlook was not enough to allay them. That's not the only conclusion we can draw from this data however, as some investors also like to consider the spread in estimates when evaluating analyst price targets. There are some variant perceptions on Freshworks, with the most bullish analyst valuing it at US$16.00 and the most bearish at US$8.00 per share. This is a fairly broad spread of estimates, suggesting that analysts are forecasting a wide range of possible outcomes for the business. Looking at the bigger picture now, one of the ways we can make sense of these forecasts is to see how they measure up against both past performance and industry growth estimates. It's pr...

Exceeded estimates for revenue and non-GAAP operating income Landed the two largest deals in company's history, including first $1 million-plus ARR deal SAN MATEO, Calif., May 05, 2026 (GLOBE NEWSWIRE) -- Freshworks Inc. (Nasdaq: FRSH), the leading provider of uncomplicated software that delivers exceptional employee and customer experiences, today announced financial results for its first quarter ended March 31, 2026. "Freshworks began Q1 with strong momentum, building on our 2025 successes and achieving our sixth straight quarter of exceeding expectations," stated Dennis Woodside, CEO & President of Freshworks. "High demand for our Employee Experience (EX) platform is fueling market traction, characterized by accelerating EX ARR, growing AI Copilot revenue, and strong net dollar retention. We are strategically investing in the EX opportunity as our approach continues to resonate with our customers. Freshworks is focused on delivering long-term value to shareholders and customers through sustainable growth and increased profitability." First Quarter 2026 Financial Summary Results Revenue: Total revenue was $228.6 million, representing growth of 16% compared to total revenue of $196.3 million in the first quarter of 2025, and 14% adjusting for constant currency. GAAP (Loss) from Operations: GAAP (loss) from operations was $(8.1) million, representing an operating margin of (3.5)%, compared to $(10.4) million in the first quarter of 2025, representing an operating margin of (5.3)%. Non-GAAP Income from Operations: Non-GAAP income from operations was $41.0 million, representing a non-GAAP operating margin of 17.9%, compared to $46.4 million in the first quarter of 2025, representing a non-GAAP operating margin of 23.6%. GAAP Net (Loss) Per Share: GAAP diluted net (loss) per share was $(0.02) based on 283.3 million weighted-average shares outstanding, compared to $0.00 based on 301.3 million weighted-average shares outstanding in the first quarter of 2025. Non-GAAP Net Income Per Share: Non-GAAP diluted net income per share was $0.11 based on 284.3 million weighted-average shares outstanding, compared to $0.18 based on 306.0 million weighted-average shares outstanding in the first quarter of 2025. Net Cash Provided by Operating Activities: Net cash provided by operating activities was $62.4 million, representing an operating cash flow margin of 27.3%, compared...

Performance was driven by the Employee Experience (EX) business, which grew 27% year-over-year and now represents the company's primary growth engine. Management attributed record-breaking deal sizes to a 'move upmarket' strategy, successfully displacing legacy competitors by offering lower complexity and faster time-to-value. The Customer Experience (CX) business is being intentionally managed for profitability and disciplined growth, focusing on higher-value mid-market customers rather than micro-deals. AI adoption is accelerating, with Freddy AI Copilot customer growth exceeding 80% and penetration in the EX segment doubling year-over-year to over 20%. Operational efficiency is being redefined by AI, with management stating that over half of the company's code is now originated by AI, leading to shorter development cycles. The company is transitioning from a seat-based model toward a multi-modal monetization strategy including asset-based, consumption-based, and resolution-based pricing. Management established a new long-term target to compound adjusted free cash flow per share by at least 20% annually over the next three years. EX ARR is projected to grow in the mid-twenties and is expected to constitute over 60% of total ARR by the end of 2026. The outlook for the CX business remains prudent, with anticipated growth in the low single digits as the company completes its customer migration to the Freshdesk Omni platform. Future AI monetization will focus on 'agentic AI' and an open platform strategy, allowing customers to either use native tools or integrate third-party AI via a new gateway. Guidance assumes sustained net dollar retention of approximately 105% on a constant currency basis for the second quarter of 2026. Announced an 11% global headcount reduction in Q2 2026 to consolidate overlapping go-to-market efforts and leverage AI-driven automation. Anticipate one-time restructuring charges of approximately $8 million, with the vast majority to be recognized in the second quarter. Authorized a new $400 million share repurchase program, with 5.7 million shares already repurchased in Q1 to offset dilution and return capital. The acquisition of FireHydrant was completed to unify service, asset, and operational data, with full integration expected by the end of 2026. Our analysts just identified a stock with the potential to be the next Nvidia. Tell us...

Image source: The Motley Fool. Tuesday, May 5, 2026 at 5 p.m. ET Chief Executive Officer and President — Dennis Woodside Chief Operating Officer and Chief Financial Officer — Tyler Sloat Dennis Woodside, Freshworks Inc.'s chief executive officer and president, and Tyler Sloat, Freshworks Inc.'s chief operating officer and chief financial officer. The primary purpose of today's call is to provide you with information regarding our first quarter 2026 performance and our financial outlook for our second quarter and full year 2026. Some of our discussion and responses to your questions may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on our management's beliefs about our business and industry, including our financial expectations and estimates, uncertainties in the macroeconomic environment in which we operate, and market volatility, and certain other assumptions made by the company, all of which are subject to change. These statements are subject to risks, uncertainties, and assumptions that could cause actual results to differ materially from those projected in the forward-looking statements. Such risks include, but are not limited to, our ability to sustain our growth, to innovate, to reach our long-term revenue goals, to meet customer demand, and to control costs and improve operating efficiency. For a discussion of additional material risks and other important factors that could affect our results, please refer to today's earnings release, our most recently filed Form 10-Ks, and other periodic filings with the SEC. Freshworks Inc. assumes no obligation to update any forward-looking statements in order to reflect events or circumstances that may arise after the date of this call, except as required by law. During the course of today's call, we will refer to certain non-GAAP financial measures. Reconciliations between GAAP and non-GAAP financial measures for historical periods are included in our earnings release, which is available on our Investor Relations website at ir.freshworks.com. I encourage you to visit our Investor Relations site to access our earnings release, supplemental earnings slides, periodic SEC reports, and a replay of today's call to learn more about Freshworks Inc. For presentation purposes today, Dennis' financial comments will be...

Freshworks reported Q1 revenue of $228.6 million (up 16% YoY), delivered non‑GAAP operating income of $41 million (18% margin) and free cash flow of $55.8 million (24% margin), and guided Q2 revenue of $232–$235 million and full‑year revenue of $958–$964 million. The company is leaning on Employee Experience (EX) as its growth engine—EX ARR grew 27% to over $540 million, included the two largest deals in company history (its first seven‑figure EX ARR deal), and saw rapid AI adoption with Freddy AI Copilot customers up >80% YoY and EX AI penetration above 20%. Freshworks announced workforce reductions of about 11% with ~$8 million in one‑time charges, while pursuing capital return via a $400 million buyback (Q1 repurchases: 5.7M shares for $45.4 million) and finishing the quarter with roughly $780 million in cash and investments. Interested in Freshworks Inc.? Here are five stocks we like better. CRM Stocks Are Hot in 2024 — Should You Hold for 2025 Gains? Freshworks (NASDAQ:FRSH) reported first-quarter 2026 results that management said exceeded expectations on revenue, profitability, and free cash flow, driven by continued momentum in its employee experience (EX) business and ongoing operational efficiency efforts. Chief Executive Officer and President Dennis Woodside said Freshworks “delivered a strong start to 2026,” with revenue up 16% year-over-year. Chief Operating Officer and Chief Financial Officer Tyler Sloat reported total revenue of $228.6 million, up 16% as reported, or 14% in constant currency. Professional services revenue was about $2 million, which Sloat described as a component of Freshworks’ customer success strategy. → Roblox Stock Slides to New Low as Safety Changes Weigh on Outlook Freshworks Stock Soars 50% – Is This the Perfect Entry Point? Freshworks posted a non-GAAP gross margin of 86.3% and non-GAAP operating income of $41 million, translating to an 18% non-GAAP operating margin. Woodside said non-GAAP operating margin was nearly three points above the company’s estimate, while adjusted free cash flow margin was 24%. Sloat said free cash flow was $55.8 million, also representing a 24% margin, and adjusted free cash flow per share was $0.20, up 8% year-over-year. Calculated billings were $235 million, up about 16% as reported and 13.5% in constant currency. Sloat said the company expects billings growth to be in line with revenue gro...

Freshworks Inc. (FRSH) came out with quarterly earnings of $0.11 per share, in line with the Zacks Consensus Estimate . This compares to earnings of $0.18 per share a year ago. These figures are adjusted for non-recurring items. A quarter ago, it was expected that this company would post earnings of $0.11 per share when it actually produced earnings of $0.14, delivering a surprise of +27.27%. Over the last four quarters, the company has surpassed consensus EPS estimates three times. Freshworks, which belongs to the Zacks Internet - Software industry, posted revenues of $228.63 million for the quarter ended March 2026, surpassing the Zacks Consensus Estimate by 2.28%. This compares to year-ago revenues of $196.27 million. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Freshworks shares have lost about 26.7% since the beginning of the year versus the S&P 500's gain of 5.2%. While Freshworks has underperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Freshworks was mixed. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #3 (Hold) for the stock. So, the shares are expected to perform in line with the market in the near future. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. It will be interesting to see how estimates for the coming quart...

Freshworks (FRSH) reported Q1 adjusted earnings late Tuesday of $0.11 per diluted share, down from $

Business software provider Freshworks (NASDAQ:FRSH) will be announcing earnings results this Tuesday afternoon. Here’s what to expect. Freshworks beat analysts’ revenue expectations last quarter, reporting revenues of $222.7 million, up 14.5% year on year. It was a mixed quarter for the company, with a solid beat of analysts’ EBITDA estimates but full-year EPS guidance missing analysts’ expectations significantly. It added 385 enterprise customers paying more than $5,000 annually to reach a total of 24,762. Is Freshworks a buy or sell going into earnings? Read our full analysis here, it’s free for active Edge members. This quarter, the market is expecting Freshworks’s revenue to grow 13.9% year on year, slowing from the 18.9% increase it recorded in the same quarter last year. The majority of analysts covering the company have reconfirmed their estimates over the last 30 days, suggesting they anticipate the business to stay the course heading into earnings. Freshworks has a history of exceeding Wall Street’s expectations. Looking at Freshworks’s peers in the sales and marketing software segment, some have already reported their Q1 results, giving us a hint as to what we can expect. Zeta Global delivered year-on-year revenue growth of 49.9%, beating analysts’ expectations by 7%, and GoDaddy reported revenues up 6.1%, in line with consensus estimates. Zeta Global’s stock price was unchanged after the resultswhile GoDaddy was up 3%. Read our full analysis of Zeta Global’s results here and GoDaddy’s results here. There has been positive sentiment among investors in the sales and marketing software segment, with share prices up 8.7% on average over the last month. Freshworks is up 6.5% during the same time and is heading into earnings with an average analyst price target of $12.38 (compared to the current share price of $8.78). WHILE YOU’RE HERE: The Next Palantir? One satellite company captures images of every point on Earth. Every single day. The Pentagon wants it. Hedge funds are using it to beat earnings. You’ve probably never heard of it. This is what the early days of Palantir looked like before it became a $437 billion giant. Same playbook. Different technology. If you missed Palantir, you need to see this. Claim The Stock Ticker for Free HERE.