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Investor releaseQuarter not tagged2026-08-13

Dropbox (DBX) Q2 2026 Earnings Call Transcript

Motley Fool
Image source: The Motley Fool. Thursday, Aug. 6, 2026 at 5:00 p.m. ET Chief Accounting Officer and Head of Investor Relations - Sarah Schubach Co-Founder and Co-Chief Executive Officer - Andrew W. Houston Co-Chief Executive Officer - Ashraf Alkarmi Executive - Ross Tennenbaum Operator: Thank you for standing by, and welcome to Dropbox's Second Quarter 2026 Earnings Conference Call. [Operator Instructions] I would now like to hand the call over to Sarah Schubach, Chief Accounting Officer and Head of Investor Relations. Please go ahead. Sarah Schubach: Good afternoon, and welcome to Dropbox's Second Quarter 2026 Earnings Call. As a reminder, we will discuss non-GAAP financial measures on this call. Definitions and reconciliations between our GAAP and non-GAAP results can be found in our earnings release and our earnings presentation posted on our IR website at investors.dropbox.com. We will also make forward-looking statements on this call, including statements about our future outlook for our third quarter and fiscal year 2026 as well as our expectations regarding our business, assets, strategies and the macroeconomic environment. Such statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those described. Many of those risks and uncertainties are described in our SEC filings, including our most recent report on Form 10-Q and forthcoming report on Form 10-Q. Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We disclaim any obligation to update any forward-looking statements, except as required by law. I will now turn the call over to Dropbox's Co-Founder and Co-CEO, Drew Houston. Andrew W. Houston: Thank you, Sarah, and good afternoon, everyone. Before I turn it over to Ashraf, I want to briefly address the CEO transition we announced in May. Ashraf and I are currently serving as co-CEOs. And after this transition period, I'll become Executive Chairman, and Ashraf will become sole CEO. We're taking a deliberate approach to the handoff, and I'll remain deeply engaged as Executive Chairman. I want to say a word about why I have so much confidence in Ashraf. When he took over our core business, there were real questions about whether we could change our trajectory. He made a series of difficult calls and the business has gotten stro…Read full document

Image source: The Motley Fool. Thursday, Aug. 6, 2026 at 5:00 p.m. ET Chief Accounting Officer and Head of Investor Relations - Sarah Schubach Co-Founder and Co-Chief Executive Officer - Andrew W. Houston Co-Chief Executive Officer - Ashraf Alkarmi Executive - Ross Tennenbaum Operator: Thank you for standing by, and welcome to Dropbox's Second Quarter 2026 Earnings Conference Call. [Operator Instructions] I would now like to hand the call over to Sarah Schubach, Chief Accounting Officer and Head of Investor Relations. Please go ahead. Sarah Schubach: Good afternoon, and welcome to Dropbox's Second Quarter 2026 Earnings Call. As a reminder, we will discuss non-GAAP financial measures on this call. Definitions and reconciliations between our GAAP and non-GAAP results can be found in our earnings release and our earnings presentation posted on our IR website at investors.dropbox.com. We will also make forward-looking statements on this call, including statements about our future outlook for our third quarter and fiscal year 2026 as well as our expectations regarding our business, assets, strategies and the macroeconomic environment. Such statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those described. Many of those risks and uncertainties are described in our SEC filings, including our most recent report on Form 10-Q and forthcoming report on Form 10-Q. Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We disclaim any obligation to update any forward-looking statements, except as required by law. I will now turn the call over to Dropbox's Co-Founder and Co-CEO, Drew Houston. Andrew W. Houston: Thank you, Sarah, and good afternoon, everyone. Before I turn it over to Ashraf, I want to briefly address the CEO transition we announced in May. Ashraf and I are currently serving as co-CEOs. And after this transition period, I'll become Executive Chairman, and Ashraf will become sole CEO. We're taking a deliberate approach to the handoff, and I'll remain deeply engaged as Executive Chairman. I want to say a word about why I have so much confidence in Ashraf. When he took over our core business, there were real questions about whether we could change our trajectory. He made a series of difficult calls and the business has gotten stronger every quarter since. He's built a strong leadership team and brought a level of operating rigor that has made this company better. You'll hear the results directly from him in a moment. The next phase for Dropbox is about execution and turning the progress we've made into consistent, durable growth. Ashraf is the right leader for our next chapter, and I'm looking forward to supporting him and the team. With that, I'll turn it over to Ashraf. Ashraf Alkarmi: Thanks, Drew, and good afternoon, everyone. Before I turn to the quarter, I want to start by thanking Drew. Dropbox exists because of his vision and leadership over the past 2 decades. He built one of the most recognized technology brands in the world, and I'm grateful not only for the opportunity to help lead this company, but for the trust he has placed in me to help write its next chapter. I joined Dropbox because I believed it has significantly more potential than the market and customers appreciated. Dropbox has over 18 million paying users, one of the most trusted consumer and business brands on the Internet, strong cash generation and a global infrastructure built over nearly 2 decades. At the same time, I saw a real opportunity to improve execution, modernize the product experience and return Core to durable, sustainable growth. Today, my conviction is even stronger. Over the last 18 months, we strengthened the leadership team, sharpened our execution and focused relentlessly on the fundamentals, improving conversion, onboarding, activation, retention, pricing and packaging and delivering a better customer experience. While we're still early in the journey, the results are encouraging. We've turned Core from a business that had been slowing for years into one that is once again demonstrating sustainable growth. There's still a great deal of work ahead and a few quarters don't define success, but we're putting points on the board and reinforcing the belief that has brought me here in the first place. The second thing that has strengthened my conviction is something I did not fully appreciate when I joined, and that's how valuable Dropbox's foundation would become in an AI-first world. Over the last 2 decades, we have built far more than a storage application. We have built one of the world's largest and most optimized content platforms, one responsible for storing, synchronizing, securing, searching, processing and governing hundreds of billions of pieces of content across multiple exabytes of data. As AI makes intelligence more abundant, trusted content becomes more valuable, not less. Every AI application ultimately needs content to reason over, permissions to respect, governance to reinforce, version history to rely on and infrastructure that scales globally and securely. Those capabilities we have been building for nearly 2 decades, and they're what allow us to turn AI into durable value for customers rather than a feature that is easy to copy. That realization has shaped how we think about Dropbox's future. Our priority remains exactly what it has been since I joined, continue strengthening and growing core and build on it. I think about that opportunity in 3 connected parts. First, we're bringing Dropbox services onto a common platform built around shared content, identity, permissions, search and AI. Smaller teams increasingly powered by AI can build richer workflows faster because they're building on capabilities that already exist instead of recreating them. That also means showing up where our customers already work. We've launched integrations with tools like Claude and ChatGPT. And even without much dedicated investment behind them, we've already seen over 150,000 users connect to the integrations, an early signal of how embedded Dropbox already is in the way people work. Second, we're embedding Dash intelligence directly into Dropbox itself. Rather than treating AI as a separate destination that customers need to learn or adopt independently, customers expect intelligence to be a native part of how they interact with their content, helping them find it faster, understand it more deeply, organize it more effectively and ultimately do more of the work around it, all grounded in the trust, permissions and context already built on Dropbox. One of our biggest learnings throughout building Dash is that customers respond most to AI that is grounded in their own context and helps them get their work done. That's informed how we think about Dash going forward. We've come to see the bigger opportunity as Dash and Core together, bringing that same in-context intelligence natively into Dropbox for all our customers, not a stand-alone product for a subset of them. The third is using those capabilities to build deeper workflows in the markets where we are best positioned to win. The goal is not to become a broad software suite. It is to go deeper in a focused set of areas where content sits at the center of customers' work and where our existing assets give us a genuine advantage. Replay, our video and media review and approval tool is a good example, and we're validating adjacent opportunities such as digital asset management and other AI-powered workflows that extend naturally from our platform. Let me make that a little bit more tangible with an example. Take Westchester Publishing, what started as a place to securely store and sync files has grown over time into the foundation for much of their business operations. The Core Dropbox platform they've relied on for years also powers a custom portal they use to collaborate with internal teams and external partners. On top of that foundation, they've adopted Dash to find and organize content, helping teams quickly synthesize information and draft materials while piloting agentic capabilities that automate previously manual and time-intensive workflows. We're also seeing that the infrastructure behind Dropbox has become increasingly relevant in an AI-first world. AI models need trusted content, source permissions, audit trails, governance, multiplayer functionality and workflow continuity to deliver real value. And those are capabilities we've been building for nearly 2 decades. As AI companies build new products, many want to leverage that existing foundation rather than recreate it themselves, and we're seeing this demand already with our ChatGPT and Claude integration. It's still early, but we believe Dropbox can play an increasingly important role as the layer that connects AI to trusted customer knowledge and infrastructure across the broader ecosystem. That, in short, is our strategy, continue executing to restore durable growth in core through foundational improvements that increase our baseline, use that stronger foundation to build increasingly intelligent workflows for our customers and grow the flywheel that made Dropbox successful in the first place and over time, put the platform we've built to work more broadly across the AI ecosystem wherever that creates real value. Turning to the quarter. Our Q2 performance was largely the product of the foundational work that we believe is so critical to returning to sustainable growth in the long term. The platform intelligence and workflow strategy I just walked through is what we believe compounds on top of that foundation and unlocks a higher level of sustainable growth over time. We continue to see positive year-over-year revenue growth in Q2, excluding FormSwift, and we added 96,000 paying users, our third consecutive quarter of paying user growth. We also exceeded our guidance on non-GAAP operating margin, achieving over 39% and generated $283.5 million of unlevered free cash flow. Within Teams, our continued investment in pricing, packaging, onboarding, checkout and activation translated into stronger conversion and Teams net new ARR grew sequentially. Within individuals, targeted retention initiatives along with Apple Pay, SEPA and a clear upgrade experience for customers approaching their storage limits all contributed to a stronger monetization. These are not isolated wins. They are the kind of steady execution that compounds over time and is returning core to sustainable growth. At the same time, we continue to build toward a smarter Dropbox with AI natively embedded in the experience. As the product has evolved, we are transitioning the rollout of what we previously called Dash in Dropbox to the next-generation smart FSS experience, which we are currently testing with a select group of customers. This evolution does not change our rollout time line, and we remain on track to significantly expand access to our base throughout the remainder of 2026. We will scale thoughtfully, validating customer value, engagement and business impact along the way. As we enter the second half of the year, our priorities remain clear. keep building on the momentum we have established in core with a stronger foundation to innovate faster, adding AI as a native in context capability across our product portfolio. That's the platform intelligence and workflows we believe will define Dropbox's next phase of growth, reaching more of the over 18 million paying users already on Dropbox and leveraging the same flywheel that made us successful in the first place. With that, I'll turn the call over to Ross. Ross Tennenbaum: Thank you, Ashraf. When I joined Dropbox, investors were asking whether our core business could grow again. Today, I think they're asking a different question, not whether we can grow, but whether that growth is durable and ultimately, how much we can sustainably grow over time. Q2 doesn't answer those questions completely, but it does provide another meaningful proof point. Ashraf laid out 3 connected parts to our platform and AI strategy. I think about how those translate financially in 3 phases. Phase 1 was simply returning our FSS product to growth. Over the past several years, we had increasingly shifted our attention away from our FSS product because we no longer believed it represented our greatest opportunity. What changed was refocusing on the fundamentals, things like pricing and packaging, onboarding, retention, checkout, and that work has returned us back to positive growth. Phase 2 is where I believe we are today, proving that growth is durable, not just a couple of quarter results. We're encouraged by what we're seeing, 3 consecutive quarters of paying user growth, Teams returning to positive license growth and improving retention, but we're not overstating where we are. What lies ahead is proving to you what we believe that we can build and enhance products that will provide value to our customers and drive growth higher. Phase 3 is where Ashraf's strategy to bring Dropbox onto a unified platform, embed Dash intelligence natively and build deeper workflows around our customers' content becomes increasingly important financially. As we do that, the question changes from whether Dropbox can sustain growth to how fast we can grow over time. One thing that has strengthened my conviction since joining Dropbox is recognizing that we spent nearly 2 decades building and running infrastructure and intelligent services such as our content processing platform that becomes more valuable, not less in an AI-first world. Agent or human, we believe there is no future where there's not a lot more content. As Ashraf described, Dropbox is far more than a storage application. It's a trusted content platform with capabilities around storage, synchronization, permissions, governance, search and content processing that become increasingly important as AI becomes embedded in how work gets done. We believe those assets give us a differentiated foundation to build on, both inside Dropbox and over time, potentially other companies can also build on our content platform. We'll pursue that opportunity the same way we've approached the turnaround of Core with disciplined execution and capital allocation. We won't scale investment because an opportunity is exciting. We'll scale it because customers demonstrate they value it and because it generates attractive long-term returns. Ultimately, our objective is to compound free cash flow per share over the long term through sustainable revenue growth and a strong margin profile, investing where we have the strongest right to win and returning capital to shareholders when that's the highest return use of capital. Q2 doesn't complete the journey, but it reinforces our conviction that we're on the right path. With that, let me turn to our financial results. Unless otherwise indicated, all income statement figures mentioned are non-GAAP and exclude stock-based compensation, amortization of purchased intangibles, certain acquisition-related expenses, workforce reduction expenses and net losses on real estate assets. Our non-GAAP net income also includes the income tax effect of the aforementioned adjustments. In Q2, revenue increased 0.9% year-over-year to $631.5 million. Excluding FormSwift, revenue grew 1.7% year-over-year. On a constant currency basis, revenue excluding FormSwift, increased 0.1% year-over-year. Relative to our guidance, the outperformance was driven primarily by improving core FSS trends. Total ARR was $2.566 billion, up 1% year-over-year. Excluding FormSwift, ARR grew 1.7% year-over-year or 0.2% on a constant currency basis. We exited the quarter with 18.19 million paying users, a sequential increase of approximately 96,000 ahead of our expectations coming into the quarter. The outperformance was largely driven by outperformance in our single SKU. We also saw positive Teams license growth as a result of our ongoing pricing and packaging initiatives. Average revenue per paying user was $139.68 compared to $138.32 in the year ago quarter, driven by FX rate tailwinds and shift to more monthly plans. Gross margin was 81.6%, down roughly 60 basis points from the year ago period, primarily as a result of compute costs associated with rolling out additional AI capabilities to our teams base. Operating margin was 39.7%, ahead of our guidance of 38.5% and down roughly 180 basis points from the year ago period, driven by the gross margin dynamics I just described as well as increased marketing investment within our core business, reflecting a return to more normalized spend following the targeted reductions in performance marketing we made in the year ago period. Relative to our guidance, the outperformance was primarily driven by higher revenue as well as some timing-related savings shifted to the second half of the year for brand spend and outside services. Net income was $170 million compared to $197.7 million in the year ago quarter, with the decrease primarily due to higher interest expense related to our term loan facility. Diluted EPS was $0.75 compared to $0.71 in the year ago quarter based on the 226.8 million diluted weighted average shares outstanding compared to 276.7 million shares in the year ago period. Cash flow from operations was $238.5 million compared to $260.5 million in the year ago period. The year-over-year decline primarily reflects an increase of $30 million of interest payments, net of the associated tax benefit related to borrowings under our term loan facility. Capital expenditures were $3 million. Unlevered free cash flow was $283.5 million compared to $276.4 million in the year ago period. Unlevered free cash flow per share was $1.25 per share, up 25% year-over-year. Turning to the balance sheet. We ended the quarter with cash and short-term investments of $1.114 billion. During the quarter, we completed a new $400 million revolving credit facility, further strengthening our liquidity profile. The facility remains undrawn at quarter end and provides additional balance sheet flexibility. We also announced a new $900 million share repurchase authorization, reflecting our confidence in the business and reinforcing our commitment to long-term shareholder value creation. In the second quarter, we repurchased approximately 12.6 million shares, spending approximately $315 million. As of the end of the second quarter, we had approximately $1.385 billion remaining under our existing share repurchase authorization. I'll now offer our outlook for Q3 and our updated outlook for the full year 2026. For the third quarter of 2026, we expect total revenue to be in the range of $627 million to $630 million. Excluding FormSwift, this implies roughly flat year-over-year growth at the midpoint. We are expecting a currency tailwind of approximately $6 million. On a constant currency revenue basis, we expect total revenue to be in the range of $621 million to $624 million. We expect our non-GAAP operating margin to be approximately 38.5%, and we expect diluted weighted average shares outstanding to be in the range of 223 million to 228 million shares. For the full year 2026, we expect total revenue to be in the range of $2.513 billion to $2.523 billion, an increase of $13.5 million at the midpoint of guidance. Excluding FormSwift, this implies 80 basis points of year-over-year growth at the midpoint. We are expecting a currency tailwind of approximately $31 million. On a constant currency revenue basis, we expect total revenue to be in the range of $2.482 billion to $2.492 billion. We expect gross margin to be approximately 81.5%. We are raising our non-GAAP operating margin guidance by 50 basis points to be in the range of 40.0% to 40.5%. This implies an increase of approximately $18 million at the midpoint of guidance. We are also raising our unlevered free cash flow guidance, which we now expect to be at or above $1.070 billion, an increase of $15 million. We continue to expect CapEx to be in the range of $20 million to $25 million in addition to finance lease lines to be approximately 4% of revenue. Finally, we expect diluted weighted average shares outstanding to be in the range of 226 million to 231 million shares. I will now provide supplemental information as it relates to guidance. In Q2, we were pleased with our performance on paying user growth and continue to expect positive paying user growth for 2026. For ARPU, we expect modest sequential declines throughout the rest of the year. As I mentioned last quarter, our gross margin guidance assumes modest pressure this year from embedding Dash intelligence natively into Dropbox and expanding across our Teams base, partially offset by infrastructure efficiencies. Going forward, our gross margin profile will continue to depend on rollout pace, customer adoption and optimization work. So we continue to expect some quarter-to-quarter variability. We're increasing our operating margin and unlevered free cash flow guidance relative to our prior guidance as a result of Q2 performance and expected performance in the remainder of the year. As we touched on last quarter, we will continue to realize efficiencies within our R&D organization as we bring Dash and Dropbox closer together, giving our teams a shared foundation so they can build and ship faster with AI. Additionally, we see an opportunity to evolve and improve our go-to-market team and execution, and we are in the process of rebalancing that organization to focus resources on our priority markets, segments and routes to market, which we believe will drive greater efficiency and productivity through the remainder of 2026 and going forward. Lastly, we expect our full year weighted average shares outstanding to increase to approximately 226 to 231 million shares as a result of an increase in our 30-day trailing average share price. With that, operator, please open the line for questions. Operator: [Operator Instructions] Our first question comes from the line of Rishi Jaluria of RBC. Rishi Jaluria: Nice to see some kind of sustainable potential return to growth here. And Ashraf, welcome. Looking forward to working with you. Maybe two questions from me. First, as you think about the kind of cadence of paying users being added, third consecutive quarter, and kind of expect that to continue for the full year. Can you help me understand, with kind of declining ARPU, when can that start to show up in kind of the top line and drive maybe further acceleration from here? And then I've got a quick follow-up. Ross Tennenbaum: I think -- Rishi, it's Ross. So I think, number one, the ARPU commentary was modest decline throughout the year. So there's two opposing forces, FX and a little bit more mix of monthly mix to go up, and then the rolling off of FormSwift, which will end this year, and incremental Simple plan users make it come down. So when we kind of weigh that in the balance, we expect a modest decline in ARPU, not a major one. And on the users, I think, again, we -- as you pointed out, we've seen several quarters now of improvement there. We're seeing that on the individual side. We're also now seeing that on the team side for the first time since, I think, 2024, that flipped positive. So we called out that we expect to be positive for the year. We're being -- I think there's -- I'd just say there's a lot to do. Our initiatives are working. We think we can keep driving that forward, but there's a lot more data points and signal we want to see before we give more specific guidance around the growth there. So I think all in all, I think we're going the right way with respect to continued growth in net new paying users, which will drive ARR growth. Rishi Jaluria: Okay. Got it. Helpful. And then if I think about some of the stats you've shared on Claude and GPT integrations, can you help us understand how is that translating into the business, whether that's user adds, whether that's greater stickiness? And then it feels like there's an underappreciated opportunity in that partnership. I think any of us that's built on Claude Code or Codex recognizes the value of having that connectivity to kind of a source of truth in all your content. So can you talk about what that kind of partnership and relationship and integration, how that could evolve over time and maybe become even more incremental to the business? Ashraf Alkarmi: Thank you for the question. This is Ashraf. First of all, I think, if anything, this reinforces how -- what we talked about in the call, that AI is adding the need for storage and the ability to organize your files and find them and have a structured way for you to work. And so that's what we're seeing here. These are customers that are organically discovering Dropbox using the app, they're mainly using to find content, repurpose it and then later on storing it back on Dropbox. Our perspective is we want to meet customers where they are. We have a lot of amazing capabilities we're launching for our customers inside Dropbox, but we also want to meet them where they are. So if they want to work in ChatGPT or in Claude, we want to be able to offer them something there. And I think that's a natural extension of what we do. So think about an example where you're bringing content, trying to repurpose it, then you want to store it back. And at some point, you want to send it to someone and collaborate with the person you're sending it to. This is where we see Dropbox comes fully back into play because we offer deeper workflows at that point. And so what we're seeing actually is very encouraging, not only that this is growing organically, but also the engagement level and retention numbers that we're seeing are pretty encouraging. And if anything, it's validation that Dropbox has a much bigger role to play in this AI world than people appreciate. Operator: Our next question comes from the line of Steve Enders of Citi. Steven Enders: Ashraf, good to hear from you on the call. Maybe just to start, maybe digging a little bit into the product strategy and what that looks like moving forward. I guess it would be great to kind of understand a little bit more kind of your view on what the future of the Dropbox product looks like, how you think about expanding the TAM into some kind of more specific areas. And I think you made a comment about wanting to create a platform that others can build on in the future. And so I would love to kind of understand what that looks like and what that entails. Ashraf Alkarmi: Yes. Of course. I mentioned this is something that I didn't fully appreciate until recently. And this is something that we saw as we built our own agentic capabilities inside Dropbox. So I'm actually going to ground it maybe with an example and then give you how that looks differently than anything you've probably seen in other places. So today, this is like a real live example. You could -- imagine you're a project manager trying to get a marketing campaign off and running. You're going to need to find all the files. So our capabilities now enable you to find them semantically. You can even drop in a screenshot from a peer that sends to you something and say, find me that file, and it will find it. You put in a folder, it's still disorganized. You can then ask our agentic capabilities to auto-organize it. And then you find that the images, just like most of our customers have, it's called Image 3421. You can say, name it appropriately, and it will understand context and name it runner on a track or red car in a showroom. And so at that point, you're doing all this work and you want to actually start to loop in others and you want to tell them what you've done. You can actually -- because we have audit trail, you can actually summarize the changes and send it to your peer, your manager and say, here's the structure that I've created. And not only that, because we have connectors, you can just send that e-mail as well. Anything that happens in the product, because we have a file system, you can undo. So people can work safely. They can grant access to the agentic workflows to specific folders. So we have a tremendous history of building something that has permissioning, version control, audit trails and the ability to share securely, and all these things are even more needed in a world where agents are working. So I think of it as we've talked a lot about durability of the core business. We have 18 million paid subscribers, a massive distribution network beyond amazing what Drew has built with this company. And so I see it as we're going to bring these capabilities to provide deeper workflows in a way that saves customers a lot of time. This example that I mentioned takes hours and hours. You could do this in under 10 minutes. And so we believe that unlocks value. And this is, by the way, one example out of many. So you'll see us focus on engaged, the most engaged customers in marketing, creative, architecture, engineering, construction that rely on Dropbox for their work and content. And you're going to see us add very focused capabilities that make their lives a lot better. And you're going to see us add deeper workflows, and I think that's a new frontier for growth for us. And so in addition to this, as we started launching these capabilities, we realized that there might be an opportunity here for us to lean in on enabling other companies to leverage all these capabilities, and this is something we're excited to validate over time, but I think it's also very, very promising. Steven Enders: Okay. No, that makes sense, and that's great context. Maybe on just the constant currency revenue raise. I guess I would like to get a little bit more, I guess, like specificity and like what are the areas that maybe got better this quarter that you have line of sight to, that you're flowing through into the rest of the year? And I guess, how should we think about maybe the puts and takes on some of those components? Ross Tennenbaum: Steven, it's Ross. Thanks for the question. Yes, I think pleased now three quarters in a row, we've been able to beat and raise our revenue guidance. The growth rates are going up. I think all of us, yourself included, we want to keep seeing them go up. And internally, we're very focused on that. So everything that we've been talking about started when I got here in December with work we were doing around individuals very comprehensively around how we attract new users, how we convert them, how we retain them better. I think that started to pay off first. And then we talked about moving to teams as we entered this year and doing similar work around teams, and now you're seeing that reflected in the positive paying users. I'd say just on that front of the optimization across the customer life cycle, there's things we've already put in market that we still have visibility to paying off, and then there's new things to come. So that's not sort of exhausted itself. And so we are seeing improvements across both individuals and teams, again, across the life cycle, top of funnel conversion and retention. So that's reflected. And then not yet reflected is some of the things that Ashraf was talking about, which is how do we ultimately -- ultimately getting to that higher level of sustainable growth is about how we build the products, how we weave in the AI, all the Dash intelligence capabilities and just provide a lot more value for our customers. The cool thing is the AI example that Ashraf provided is already in Dropbox. Like we're already seeing it, we're using it and we're starting to roll that out. We're going to roll out these capabilities to the majority of our teams base for the rest of this year. So we're going to start to get more usage and then post that, hopefully, monetization. So that's not baked in yet, but those are more legs of growth to come. So it's early. We've got a lot that is working, but we also have a lot of work ahead and a lot to do. So we're trying to take a measured approach to how we think about guidance. Operator: Our next question comes from the line of Matt Bullock of Bank of America. Matthew Bullock: Awesome. Welcome, Ashraf. I appreciate the color you guys provided on Phases 1, 2 and 3 of the Dropbox transformation. I guess I was hoping you could elaborate on how you think about the timing of moving between Phase 2, where we're at today, to Phase 3. And assuming you're able to execute against that strategy, how should we think about how that plays out across paying user and ARPU growth? And I guess maybe just a follow-up to that would be, what do you think the largest gaps are? Is it in product or go-to-market to execute against that transition? Ashraf Alkarmi: Thank you for the question. So the phases Ross outlined was, one, to prove that we can get to growth. Second one was to make that durable. And the third one is to take that to the next level and expand significantly the growth rates that we have. And he highlighted that we're in the middle of Phase 2. I think that we have a lot of signal that what we're doing is durable, and we're excited about that. And there's a lot more that we're still doing around teams formation and expansion, and that becomes foundational. I think the biggest opportunities to get to Phase 3 is this deeper value for customers. I think that the thing we have to demonstrate that we can create significantly more value within our product for our most engaged customer base. And that translates into higher willingness to pay for additional SKUs and add-ons. So something like an attach rate, you would see it in things like that. So we do expect to see it in ARPU. I expect to see it in customers converting to paid more and then the ARPU going up as well. And that's the thing we're solving for by making Dropbox much smarter with the AI capabilities that we're rolling out that are focused on our most engaged and largest customer base today. So these are -- that's the Phase 3. And I think we're going to be testing that out this year. We're moving fast to make that a reality. Ross Tennenbaum: And Matt, just to add, it's Ross. We're not baking that in really for this year. So -- because you asked about like timing. So it's -- we're not going to comment on like the precise timing of like Phase 2 or 3 conceptually. But I think as you're hearing from Ashraf, like we're already putting the AI into the product. We're rolling it out this year. The application-level product builds that we're already underway on that. So the stuff is happening. We're not taking risk from it this year. And as we move forward quarter-to-quarter, we'll talk more about how that's progressing. Matthew Bullock: Really helpful. And then just one more, if I could. Dropbox Simple, it's been a really nice source of upside in the past couple of quarters. Can you maybe just give us an update on the scale of that SKU in the installed base today? And what's been so effective about it, whether it's better top of funnel, preventing outright churn events from higher-priced SKU users? Just trying to understand what the source of strength has been there. Ashraf Alkarmi: I can start with part of the question, and Ross can chime in. This is Ashraf. So Simple was created on our end to make sure that we meet customers where they are and offer them the value that they expect. So what we found with individuals specifically in mobile -- actually on our mobile app is that they wanted lower tier storage, something -- that it's a little bit more affordable. They can just plug in their files and use that on the go. And so we met their demand by launching the Simple product, really, by listening to customer demand. And that's paid off, I think, always listening to customers and staying close to their needs. This is a good example where we launched it and it took off. And we're excited about the potential of that continuing to grow and how it even can boost the business and having that be part of a top of the funnel as well. As to specific performance data, I'll let Ross chime in. Ross Tennenbaum: When we think about the net new paying user commentary, you remember, it's a net number. So it's getting the benefit of both our improvements around top of funnel as well as retention. Simple is the largest contributor to the growth in net new paying users, but also as we talked about, teams is now positive and is a contributor. But the cool thing about net new paying users is it's broad-based. So it's individuals now, it's teams. It's other products that we have on the platform are also contributing, and it's top of funnel conversion as well as retention. So it's not like we're just relying on one thing to drive that. We've got a more broad-based set of inputs to help push that number. Operator: [Operator Instructions] Our next question comes from the line of Jaiden Patel of JPMorgan. Jaiden Patel: Building on the last set of remarks, with this 96,000 paying users being what looks like the best in about 3 years, can you walk us through what the upgrade path looks like for these new paying users? Ashraf Alkarmi: So let's start with the 96,000 users and how that's something we're really excited about. This came from very methodical changes we made. So to give you an example, we shrank the onboarding steps from 12 to 4 when we started a team. We enabled a lot of onboarding activation. We changed the product to recommend the next best actions. So all these things were instrumental to not just get top of funnel in absolute numbers go up, but actually the base is already coming organically, how we activate that a little bit better with the existing product capabilities that we have. So this was a big part of what we've done to get to that number. Now as you look at what we're doing over the next several quarters, we're investing deeply in multiproduct discovery, meaning you are able to see additional products and capabilities and features as you land on the main product experience. And we want to see that attach rates go up. So being able to sell you more, being able to, in context, say, by the way, we have a video review capability, we have a video. So you'll see us cross-sell and upsell a lot more. In terms of basic upsell path, we have a lot of optimization that we've done. So for example, when you get near your quota in storage, we're doing a lot more work than we've done in the past to tell you, by the way, you're nearing quota, here's options for you. We're telling people who are individuals that exhibit a team-like behavior. By the way, we have a team plan for you. It seems like you're inviting people in a business domain. So these are specific examples of how we're actually upselling and cross-selling in-moment. And I think that's something that I'm continuously excited about because I think this is -- when you talk about increasing ARPU, these are actual examples of where you're going to see this. Jaiden Patel: Great. And then another one on -- you mentioned gross margin pressure due to compute costs associated with rolling out AI capabilities. Is there a way to think about the floor for gross margins as you continue to roll out these features? Ross Tennenbaum: Jaiden, thanks. It's Ross. So for everybody, just keep in mind, there's two opposing forces on gross margin. One is the rollout of the AI functionality. We've been rolling out the first half of the year, but that will increase in the back half, and we expect to roll out the majority of teams in the back half. So it's not a perfect science to gauge timing of rollout and like adoption and usage and all that. So we're making our best estimates for that. But that would obviously increase cost of goods sold and weigh down margin. But what you guys also need to know is that there's an opposing force that goes positive, which is efficiency gains. And there's not just one, there's multiple. We have a really great infrastructure team that, number one, has great relations with the supply chain, is in front of the purchases and some of the pricing, but also just how we're running and optimizing that infrastructure and the systems we're running on. So they continue to deliver results that are improving efficiency that are counterbalance to the AI rollout. And remember, in the future, like we hope to monetize more things, including the AI product, which would be revenue on top of those costs. So I think like kind of implied in your question, a floor is like how low could it go because it's been going down. Right now, I would focus on the guidance for the year of 81.5%. As we get into next year, we'll talk more. But I just don't want people to assume that it has to keep going down because of AI costs when we do have other levers that we're pulling to help offset those costs. Operator: Thank you. I would now like to turn the conference back to Sarah Schubach for closing remarks. Madam? Sarah Schubach: Thanks, everyone, for joining us today. We're looking forward to speaking with you next quarter. Operator: This concludes today's conference call. Thank you for participating. You may now disconnect. Before you buy stock in Dropbox, consider this: The Motley Fool Stock Advisor analyst team just identified what they believe are the 10 best stocks for investors to buy now… and Dropbox wasn’t one of them. The 10 stocks that made the cut are built for long-term growth and could produce monster returns in the coming years. Consider when Netflix made this list on December 17, 2004... if you invested $1,000 at the time of our recommendation, you’d have $400,209!* Or when Nvidia made this list on April 15, 2005... if you invested $1,000 at the time of our recommendation, you’d have $1,375,393!* That performance is why people listen. With a track record of beating the S&P 500 by 4x, Stock Advisor offers a distinct advantage. Don't miss the latest top 10 list, available with Stock Advisor, and join an investing community built for the long haul. See the 10 stocks » *Stock Advisor returns as of August 13, 2026. This article is a transcript of this conference call produced for The Motley Fool. While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. As with all our articles, The Motley Fool does not assume any responsibility for your use of this content, and we strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. Please see our Terms and Conditions for additional details, including our Obligatory Capitalized Disclaimers of Liability. The Motley Fool has positions in and recommends Dropbox. The Motley Fool has a disclosure policy. Dropbox (DBX) Q2 2026 Earnings Call Transcript was originally published by The Motley Fool

Investor releaseQuarter not tagged2026-08-07

Dropbox, Inc. Q2 2026 Earnings Call Summary

Moby
Our analysts just identified a stock with the potential to be the next Nvidia. Tell us how you invest and we'll show you why it's our #1 pick. Tap here. Management is transitioning Dropbox from a storage application to an AI-first content platform, leveraging its global infrastructure to provide trusted context for AI reasoning. The return to sustainable growth is attributed to a relentless focus on core fundamentals, including streamlined onboarding, improved conversion, and targeted retention initiatives. Strategic conviction is driven by the belief that as AI makes intelligence abundant, the value of trusted, governed, and permissioned content increases rather than diminishes. The company is integrating Dash intelligence natively into the core experience, moving away from treating AI as a standalone destination to reduce customer friction. Operational rigor under the new leadership structure has resulted in three consecutive quarters of paying user growth and sequential expansion in Teams net new ARR. Management identifies a unique competitive advantage in providing the 'infrastructure layer' that connects AI models to secure, multi-player customer knowledge and version history. The rollout of the next-generation smart FSS experience remains on track to significantly expand access to the user base throughout the remainder of 2026. Management expects modest sequential declines in ARPU through year-end, driven by a mix shift toward monthly plans and the rolling off of FormSwift revenue. Future growth acceleration is predicated on Phase 3 of the strategy: building deeper, AI-powered workflows for high-engagement segments like marketing and architecture. Operating margin guidance was raised to 40.0% to 40.5% for the full year, reflecting R&D efficiencies from a unified platform and rebalanced go-to-market resources. Capital allocation will prioritize compounding free cash flow per share, with investments scaling only when customer value and attractive returns are validated. Gross margin faced a 60 basis point year-over-year decline primarily due to increased compute costs associated with rolling out AI capabilities to the Teams base. The company is undergoing a CEO transition, with Co-Founder Drew Houston moving to Executive Chairman and Ashraf Alkarmi assuming the sole CEO role after a deliberate handoff period. A new $900 million share repurchase authorizat…Read full document

Our analysts just identified a stock with the potential to be the next Nvidia. Tell us how you invest and we'll show you why it's our #1 pick. Tap here. Management is transitioning Dropbox from a storage application to an AI-first content platform, leveraging its global infrastructure to provide trusted context for AI reasoning. The return to sustainable growth is attributed to a relentless focus on core fundamentals, including streamlined onboarding, improved conversion, and targeted retention initiatives. Strategic conviction is driven by the belief that as AI makes intelligence abundant, the value of trusted, governed, and permissioned content increases rather than diminishes. The company is integrating Dash intelligence natively into the core experience, moving away from treating AI as a standalone destination to reduce customer friction. Operational rigor under the new leadership structure has resulted in three consecutive quarters of paying user growth and sequential expansion in Teams net new ARR. Management identifies a unique competitive advantage in providing the 'infrastructure layer' that connects AI models to secure, multi-player customer knowledge and version history. The rollout of the next-generation smart FSS experience remains on track to significantly expand access to the user base throughout the remainder of 2026. Management expects modest sequential declines in ARPU through year-end, driven by a mix shift toward monthly plans and the rolling off of FormSwift revenue. Future growth acceleration is predicated on Phase 3 of the strategy: building deeper, AI-powered workflows for high-engagement segments like marketing and architecture. Operating margin guidance was raised to 40.0% to 40.5% for the full year, reflecting R&D efficiencies from a unified platform and rebalanced go-to-market resources. Capital allocation will prioritize compounding free cash flow per share, with investments scaling only when customer value and attractive returns are validated. Gross margin faced a 60 basis point year-over-year decline primarily due to increased compute costs associated with rolling out AI capabilities to the Teams base. The company is undergoing a CEO transition, with Co-Founder Drew Houston moving to Executive Chairman and Ashraf Alkarmi assuming the sole CEO role after a deliberate handoff period. A new $900 million share repurchase authorization was announced, following the $315 million spent on buybacks during the second quarter. Go-to-market teams are being rebalanced to focus on priority markets and routes to market to drive higher productivity in the second half of the year. One stock. Nvidia-level potential. 30M+ investors trust Moby to find it first. Get the pick. Tap here. Management noted that user growth is broad-based across individuals and teams, driven by both top-of-funnel improvements and better retention. ARPU declines are expected to be 'modest' rather than major, as FX tailwinds and monthly plan mix partially offset the impact of lower-priced SKUs. Over 150,000 users have connected to these integrations, signaling that Dropbox is already embedded in how customers use external AI tools. Management views these integrations as a top-of-funnel entry point where users find and repurpose content before returning to Dropbox for deeper collaboration and storage. While AI rollout puts pressure on margins, management is using infrastructure efficiency gains and supply chain optimization as a 'counterbalance'. The company expects gross margin to stabilize around 81.5% for the full year, with future monetization of AI features intended to offset the associated costs. Value will be captured through higher willingness to pay for additional SKUs and increased attach rates for specialized workflow tools like Replay. Management is testing 'agentic' capabilities that automate manual tasks like file organization and summarization, which they believe will drive higher tier conversions.

Investor releaseQuarter not tagged2026-08-07

Dropbox Shares Decline Despite Earnings Beat as Revenue Growth Disappoints

InvestorsHub

Dropbox (NASDAQ:DBX) shares fell around 5% in premarket trading to approximately $32.80 after the cloud storage and collaboration company released its second-quarter 2026 results. Although the company exceeded Wall Street’s earnings and revenue expectations, investors were disappointed by the continued lack of meaningful top-line growth following the stock’s strong rally in recent months. Dropbox reported adjusted earnings of $0.75 per share, narrowly beating analysts’ consensus estimate of $0.74. Revenue reached $631.5 million, ahead of expectations of roughly $627 million, but represented annual growth of just 0.9%, highlighting the company’s modest expansion pace. Despite softer revenue growth, Dropbox continued to deliver solid profitability. Its non-GAAP operating margin improved to 39.7%, comfortably exceeding the company’s own guidance of 38.5%. The business also added around 96,000 paying customers during the quarter, increasing its total paying user base to 18.19 million. This marked the third consecutive quarter of subscriber growth. Following the results, William Blair upgraded Dropbox to Market Perform from Underperform, citing improving momentum in the company’s core file synchronisation and sharing business, alongside healthier growth in Teams licences. Despite the upgrade, broader market sentiment remains restrained. The analyst consensus continues to rate Dropbox as a Sell, while the average price target remains below where the shares were trading before the earnings release. That disconnect between valuation and growth expectations left the stock vulnerable to selling pressure despite the earnings beat. The decline in Dropbox shares contrasted with a broadly positive start for the wider US market, where the S&P 500 rose 0.2%, the Dow Jones Industrial Average gained 0.03% and the Nasdaq advanced 0.5%. Annual recurring revenue remained broadly unchanged at approximately $2.57 billion. Excluding the impact of the FormSwift divestiture, constant-currency revenue increased by just 0.1%, reinforcing concerns that the company continues to face longer-term growth challenges despite maintaining strong profitability and healthy cash generation. Dropbox stock price

Investor releaseQuarter not tagged2026-08-07

Dropbox Q2 Earnings Call Highlights

MarketBeat
Interested in Dropbox, Inc.? Here are five stocks we like better. Dropbox returned to modest growth: Q2 revenue rose 0.9% year over year to $631.5 million, while paying users increased by about 96,000 to 18.19 million. Management said improvements in the core file-sync-and-share business are supporting sustainable growth. AI strategy is built around Dropbox’s content platform: The company is integrating Dash intelligence and expanding Claude and ChatGPT connections, with more than 150,000 users already adopting the integrations. A next-generation “smart FSS” experience is scheduled for broader rollout during the rest of 2026. Profitability and cash-flow outlook improved: Dropbox raised its 2026 non-GAAP operating-margin target to 40.0%-40.5% and lifted unlevered free-cash-flow guidance to at least $1.07 billion. It also authorized an additional $900 million in share repurchases, despite AI-related costs weighing on gross margins. 5 Software Stocks That Look Too Cheap to Ignore Dropbox (NASDAQ:DBX) reported second-quarter 2026 revenue growth and raised its full-year profitability and free-cash-flow outlook, as executives said continued improvements in its core file-sync-and-share business are supporting a return to sustainable growth. Revenue rose 0.9% year over year to $631.5 million in the second quarter. Excluding FormSwift, revenue increased 1.7%, or 0.1% on a constant-currency basis. Total annual recurring revenue reached $2.566 billion, up 1% from a year earlier. Excluding FormSwift, ARR grew 1.7% year over year. → 3 Drone Stocks That Should Soar After the Summer Slump These 3 Tech Stocks Just Supercharged Their Buybacks The company ended the quarter with 18.19 million paying users, adding approximately 96,000 users sequentially. It was Dropbox's third consecutive quarter of paying-user growth, with management citing strength in its Dropbox Simple offering and positive license growth among Teams customers. Co-Founder and Co-CEO Drew Houston addressed the leadership transition announced in May. Houston and Ashraf Alkarmi are currently serving as co-CEOs, after which Houston will become executive chairman and Alkarmi will become sole CEO. → Meta’s Earnings Drop Shows Wall Street Wants More Than Ad Growth DocuSign’s New AI-Powered IAM Platform Revitalizes Turnaround Houston said Alkarmi made “a series of difficult calls” after taking over the company’s cor…Read full document

Interested in Dropbox, Inc.? Here are five stocks we like better. Dropbox returned to modest growth: Q2 revenue rose 0.9% year over year to $631.5 million, while paying users increased by about 96,000 to 18.19 million. Management said improvements in the core file-sync-and-share business are supporting sustainable growth. AI strategy is built around Dropbox’s content platform: The company is integrating Dash intelligence and expanding Claude and ChatGPT connections, with more than 150,000 users already adopting the integrations. A next-generation “smart FSS” experience is scheduled for broader rollout during the rest of 2026. Profitability and cash-flow outlook improved: Dropbox raised its 2026 non-GAAP operating-margin target to 40.0%-40.5% and lifted unlevered free-cash-flow guidance to at least $1.07 billion. It also authorized an additional $900 million in share repurchases, despite AI-related costs weighing on gross margins. 5 Software Stocks That Look Too Cheap to Ignore Dropbox (NASDAQ:DBX) reported second-quarter 2026 revenue growth and raised its full-year profitability and free-cash-flow outlook, as executives said continued improvements in its core file-sync-and-share business are supporting a return to sustainable growth. Revenue rose 0.9% year over year to $631.5 million in the second quarter. Excluding FormSwift, revenue increased 1.7%, or 0.1% on a constant-currency basis. Total annual recurring revenue reached $2.566 billion, up 1% from a year earlier. Excluding FormSwift, ARR grew 1.7% year over year. → 3 Drone Stocks That Should Soar After the Summer Slump These 3 Tech Stocks Just Supercharged Their Buybacks The company ended the quarter with 18.19 million paying users, adding approximately 96,000 users sequentially. It was Dropbox's third consecutive quarter of paying-user growth, with management citing strength in its Dropbox Simple offering and positive license growth among Teams customers. Co-Founder and Co-CEO Drew Houston addressed the leadership transition announced in May. Houston and Ashraf Alkarmi are currently serving as co-CEOs, after which Houston will become executive chairman and Alkarmi will become sole CEO. → Meta’s Earnings Drop Shows Wall Street Wants More Than Ad Growth DocuSign’s New AI-Powered IAM Platform Revitalizes Turnaround Houston said Alkarmi made “a series of difficult calls” after taking over the company’s core business and that the business has strengthened each quarter since. He said Dropbox’s next phase will center on execution and converting its progress into “consistent, durable growth.” Alkarmi said the company has spent the past 18 months strengthening leadership, improving execution and focusing on conversion, onboarding, activation, retention, pricing and packaging. He said those efforts have helped turn the Core business from one that had been slowing for years into one demonstrating sustainable growth. → Jersey Mike's Serves Fresh Gains After IPO Stumble “We’re still early in the journey,” Alkarmi said, adding that a few quarters do not define success. Still, he said the company is seeing results from investments in the fundamentals across both individual and team customers. Management framed Dropbox’s AI strategy around its existing content platform, which supports storage, synchronization, security, search, content processing, governance, permissions and version history. Alkarmi said trusted content and the infrastructure that governs it may become more valuable as AI use expands. The company’s strategy includes consolidating services onto a common platform, embedding Dash intelligence natively into Dropbox and developing deeper workflows in markets where it believes it has an advantage. Dropbox has launched integrations with Claude and ChatGPT, and Alkarmi said more than 150,000 users have connected to those integrations despite limited dedicated investment. Alkarmi said users are discovering the integrations organically to find and repurpose content, later storing work back in Dropbox. He said engagement and retention metrics from the integrations have been encouraging, though the company did not provide specific figures. Dropbox is transitioning the rollout of what it previously called Dash and Dropbox into a next-generation “smart FSS” experience being tested with a select group of customers. Management said the transition does not alter its rollout schedule, and it remains on track to significantly expand access across its user base during the remainder of 2026. The company also identified video and media review tool Replay as an example of a deeper workflow opportunity and said it is validating adjacent areas including digital asset management and AI-powered workflows. Second-quarter non-GAAP gross margin was 81.6%, down about 60 basis points from the prior-year period. Chief Financial Officer Ross Tennenbaum attributed the decline primarily to compute costs associated with expanding AI capabilities to the Teams customer base. Non-GAAP operating margin was 39.7%, above the company’s 38.5% guidance but down roughly 180 basis points year over year. Tennenbaum said the year-over-year decline reflected AI-related gross-margin pressure and increased marketing investment following targeted reductions in performance marketing during the year-earlier period. Non-GAAP net income totaled $170 million, compared with $197.7 million a year earlier, primarily due to higher interest expense related to the company’s term loan facility. Diluted earnings per share were $0.75, compared with $0.71 in the prior-year quarter, aided by a lower diluted share count. Cash flow from operations was $238.5 million, down from $260.5 million a year earlier, while unlevered free cash flow rose to $283.5 million from $276.4 million. Unlevered free cash flow per share increased 25% year over year to $1.25. Cash and short-term investments at quarter-end were $1.114 billion. Dropbox completed a new, undrawn $400 million revolving credit facility. The company announced a new $900 million share-repurchase authorization. During the quarter, Dropbox repurchased about 12.6 million shares for approximately $315 million. Approximately $1.385 billion remained under its existing repurchase authorization at the end of the quarter. For the third quarter, Dropbox expects revenue of $627 million to $630 million. Excluding FormSwift, the midpoint implies roughly flat year-over-year growth. The company expects a currency tailwind of about $6 million and forecast non-GAAP operating margin of approximately 38.5%. For full-year 2026, Dropbox raised its total revenue outlook to $2.513 billion to $2.523 billion, an increase of $13.5 million at the midpoint. Excluding FormSwift, the midpoint implies approximately 80 basis points of year-over-year growth. The company expects a currency tailwind of roughly $31 million for the year. Dropbox raised its full-year non-GAAP operating-margin outlook by 50 basis points to 40.0% to 40.5% and increased expected unlevered free cash flow to at least $1.070 billion. It expects gross margin of approximately 81.5%. Tennenbaum said Dropbox expects positive paying-user growth for the full year, while average revenue per paying user is expected to decline modestly on a sequential basis through the rest of 2026. He said ARPU will be affected by the mix of monthly plans, the rollout of Dropbox Simple and the eventual rolling off of FormSwift, partially offset by foreign-exchange effects. Management said AI-related costs may pressure gross margin as product rollout and adoption increase, but infrastructure efficiencies are expected to offset part of that pressure. The company said it is also seeking efficiencies in research and development and rebalancing its go-to-market organization toward priority markets, customer segments and sales routes. Dropbox, Inc (NASDAQ: DBX) is a leading provider of cloud-based file storage, collaboration, and productivity tools. Founded in 2007 and headquartered in San Francisco, California, the company offers a suite of services designed to help individuals and organizations securely store, share, and manage digital content. Dropbox has grown from a simple file-syncing application into an integrated collaboration platform used by millions of customers around the globe. At its core, Dropbox provides cloud storage plans tailored for consumers and businesses. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. The article "Dropbox Q2 Earnings Call Highlights" was originally published by MarketBeat. View MarketBeat's top stocks for August 2026.

Investor releaseQuarter not tagged2026-08-07

Dropbox Q2 Earnings Beat Estimates on Core FSS, 2026 Outlook Raised

Zacks
Dropbox DBX reported second-quarter 2026 non-GAAP earnings of 75 cents per share, up 5.6% year over year and beating the Zacks Consensus Estimate by 1.35%.Revenues rose 0.9% year over year to $631.5 million and surpassed the consensus mark by 0.94%. Results benefited from improving core file, sync and share ("FSS") trends. Total annual recurring revenues ("ARR") increased 1% year over year to $2.566 billion, while paying users reached 18.19 million. Excluding FormSwift, revenues increased 1.7% year over year. On a constant-currency basis, revenues excluding FormSwift edged up 0.1%. Management said the revenues outperformance relative to guidance was primarily driven by improving core FSS trends.ARR excluding FormSwift grew 1.7% year over year and 0.2% on a constant-currency basis. Dropbox added about 96,000 paying users sequentially, marking its third consecutive quarter of paying-user growth. Teams returned to positive license growth as pricing, packaging, onboarding and activation initiatives gained traction. Dropbox, Inc. price-consensus-eps-surprise-chart | Dropbox, Inc. Quote Dropbox ended the quarter with 18.19 million paying users, adding roughly 96,000 sequentially. This marked the third consecutive quarter of paying-user growth. The Simple plan was the largest contributor to net new paying users, while Teams returned to positive license growth.Average revenue per paying user was $139.68 compared with $138.32 a year ago. The increase reflected foreign-exchange tailwinds and a greater mix of monthly plans. Management expects modest sequential ARPU declines through the rest of 2026.The Simple plan remained the largest contributor to net new paying-user growth. However, management emphasized that gains were broad-based, spanning Individuals, Teams and other products, with both stronger top-of-funnel conversion and retention contributing to the improvement. Dropbox is embedding Dash intelligence directly into its core experience rather than positioning artificial intelligence ("AI") primarily as a stand-alone product. The company is testing its next-generation smart FSS experience with select customers and remains on track to significantly expand access through the remainder of 2026.Management also highlighted early adoption of integrations with ChatGPT and Claude, with more than 150,000 users connecting to them. Dropbox plans to use its content, permiss…Read full document

Dropbox DBX reported second-quarter 2026 non-GAAP earnings of 75 cents per share, up 5.6% year over year and beating the Zacks Consensus Estimate by 1.35%.Revenues rose 0.9% year over year to $631.5 million and surpassed the consensus mark by 0.94%. Results benefited from improving core file, sync and share ("FSS") trends. Total annual recurring revenues ("ARR") increased 1% year over year to $2.566 billion, while paying users reached 18.19 million. Excluding FormSwift, revenues increased 1.7% year over year. On a constant-currency basis, revenues excluding FormSwift edged up 0.1%. Management said the revenues outperformance relative to guidance was primarily driven by improving core FSS trends.ARR excluding FormSwift grew 1.7% year over year and 0.2% on a constant-currency basis. Dropbox added about 96,000 paying users sequentially, marking its third consecutive quarter of paying-user growth. Teams returned to positive license growth as pricing, packaging, onboarding and activation initiatives gained traction. Dropbox, Inc. price-consensus-eps-surprise-chart | Dropbox, Inc. Quote Dropbox ended the quarter with 18.19 million paying users, adding roughly 96,000 sequentially. This marked the third consecutive quarter of paying-user growth. The Simple plan was the largest contributor to net new paying users, while Teams returned to positive license growth.Average revenue per paying user was $139.68 compared with $138.32 a year ago. The increase reflected foreign-exchange tailwinds and a greater mix of monthly plans. Management expects modest sequential ARPU declines through the rest of 2026.The Simple plan remained the largest contributor to net new paying-user growth. However, management emphasized that gains were broad-based, spanning Individuals, Teams and other products, with both stronger top-of-funnel conversion and retention contributing to the improvement. Dropbox is embedding Dash intelligence directly into its core experience rather than positioning artificial intelligence ("AI") primarily as a stand-alone product. The company is testing its next-generation smart FSS experience with select customers and remains on track to significantly expand access through the remainder of 2026.Management also highlighted early adoption of integrations with ChatGPT and Claude, with more than 150,000 users connecting to them. Dropbox plans to use its content, permissions, search and governance capabilities to support deeper AI-powered workflows for customers. In the second quarter of 2026, non-GAAP gross margin contracted 60 basis points (bps) year over year to 81.6%, primarily due to higher compute costs associated with the rollout of additional AI capabilities across the Teams customer base. On the expense line, non-GAAP research and development expenses increased 2.7% year over year to $131.9 million. Sales and marketing expenses rose 3.2% to $83.5 million, while general and administrative expenses increased 6.8% to $48.9 million. Non-GAAP operating margin was 39.7% in the reported quarter, contracting 180 bps year over year from 41.5%. The decline reflected the gross-margin pressure from AI-related compute costs as well as increased marketing investment in the core business following targeted reductions in performance marketing in the year-ago period. As of June 30, 2026, Dropbox had $1.114 billion in cash, cash equivalents and short-term investments. During the period ended June 30, 2026, the company completed a new $400 million revolving credit facility, which remained undrawn as of June 30, 2026.Net cash provided by operating activities was $238.5 million for the period ended June 30, 2026, compared with $260.5 million for the period ended June 30, 2025. Capital expenditures totaled $3.3 million, while unlevered free cash flow increased to $283.5 million from $276.4 million. For the third quarter of 2026, Dropbox expects revenues to be in the range of $627-$630 million and constant-currency revenues in the range of $621-$624 million. Non-GAAP operating margin is projected at approximately 38.5%, with diluted weighted-average shares outstanding of 223-228 million.For 2026, revenues are expected to be between $2.513 billion and $2.523 billion. Dropbox raised non-GAAP operating margin guidance by 50 basis points to 40-40.5% and increased its unlevered free cash flow outlook by $15 million to at least $1.070 billion. The company expects non-GAAP gross margin of approximately 81.5% and capital expenditures of $20-$25 million. Currently, Dropbox carries a Zacks Rank #3 (Hold).Some better-ranked stocks in the broader Zacks Computer and Technology sector include Kimball Electronics KE, NVIDIA NVDA and Inuvo INUV. Currently, Kimball Electronics and Inuvo sport a Zacks Rank #1 (Strong Buy) each, while NVDA carries a Zacks Rank #2 (Buy). You can see the complete list of today’s Zacks #1 Rank stocks here.Shares of Kimball Electronics have declined 5.1% in the year-to-date period. KE is set to report the fourth quarter of fiscal 2026 results on Aug. 12.Inuvo's shares have declined 58.9% in the year-to-date period. INUV is set to report first-quarter fiscal 2027 results on Aug. 11.Shares of NVIDIA have increased 17.4% in the year-to-date period. NVDA is slated to report second-quarter 2026 results on Aug. 26. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Dropbox, Inc. (DBX) : Free Stock Analysis Report NVIDIA Corporation (NVDA) : Free Stock Analysis Report Inuvo, Inc (INUV) : Free Stock Analysis Report Kimball Electronics, Inc. (KE) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research

Investor releaseQuarter not tagged2026-08-06

Dropbox (DBX) Q2 Earnings and Revenues Top Estimates

Zacks
Dropbox (DBX) came out with quarterly earnings of $0.75 per share, beating the Zacks Consensus Estimate of $0.74 per share. This compares to earnings of $0.71 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +1.35%. A quarter ago, it was expected that this online file-sharing company would post earnings of $0.71 per share when it actually produced earnings of $0.76, delivering a surprise of +7.04%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Dropbox, which belongs to the Zacks Internet - Services industry, posted revenues of $631.5 million for the quarter ended June 2026, surpassing the Zacks Consensus Estimate by 0.94%. This compares to year-ago revenues of $625.7 million. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Dropbox shares have added about 25.9% since the beginning of the year versus the S&P 500's gain of 12.8%. While Dropbox has outperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Dropbox was mixed. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #3 (Hold) for the stock. So, the shares are expected to perform in line with the market in the near future. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stock…Read full document

Dropbox (DBX) came out with quarterly earnings of $0.75 per share, beating the Zacks Consensus Estimate of $0.74 per share. This compares to earnings of $0.71 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +1.35%. A quarter ago, it was expected that this online file-sharing company would post earnings of $0.71 per share when it actually produced earnings of $0.76, delivering a surprise of +7.04%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Dropbox, which belongs to the Zacks Internet - Services industry, posted revenues of $631.5 million for the quarter ended June 2026, surpassing the Zacks Consensus Estimate by 0.94%. This compares to year-ago revenues of $625.7 million. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Dropbox shares have added about 25.9% since the beginning of the year versus the S&P 500's gain of 12.8%. While Dropbox has outperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Dropbox was mixed. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #3 (Hold) for the stock. So, the shares are expected to perform in line with the market in the near future. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. It will be interesting to see how estimates for the coming quarters and the current fiscal year change in the days ahead. The current consensus EPS estimate is $0.82 on $625.31 million in revenues for the coming quarter and $3.08 on $2.51 billion in revenues for the current fiscal year. Investors should be mindful of the fact that the outlook for the industry can have a material impact on the performance of the stock as well. In terms of the Zacks Industry Rank, Internet - Services is currently in the bottom 38% of the 250 plus Zacks industries. Our research shows that the top 50% of the Zacks-ranked industries outperform the bottom 50% by a factor of more than 2 to 1. One other stock from the broader Zacks Computer and Technology sector, Enovix Corporation (ENVX), is yet to report results for the quarter ended June 2026. The results are expected to be released on August 12. This company is expected to post quarterly loss of $0.14 per share in its upcoming report, which represents a year-over-year change of -7.7%. The consensus EPS estimate for the quarter has remained unchanged over the last 30 days. Enovix Corporation's revenues are expected to be $8.44 million, up 13% from the year-ago quarter. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Dropbox, Inc. (DBX) : Free Stock Analysis Report Enovix Corporation (ENVX) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research

Investor releaseQuarter not tagged2026-08-06

Dropbox: Q2 Earnings Snapshot

Associated Press

SAN FRANCISCO (AP) — SAN FRANCISCO (AP) — Dropbox Inc. (DBX) on Thursday reported second-quarter net income of $95.8 million. On a per-share basis, the San Francisco-based company said it had net income of 42 cents. Earnings, adjusted for one-time gains and costs, came to 75 cents per share. The results beat Wall Street expectations. The average estimate of three analysts surveyed by Zacks Investment Research was for earnings of 74 cents per share. The online file-sharing company posted revenue of $631.5 million in the period. _____ This story was generated by Automated Insights (http://automatedinsights.com/ap) using data from Zacks Investment Research. Access a Zacks stock report on DBX at https://www.zacks.com/ap/DBX

Investor releaseQuarter not tagged2026-08-06

Dropbox Q2 Adjusted Earnings, Revenue Rise

MT Newswires

Dropbox (DBX) reported Q2 adjusted earnings late Thursday of $0.75 per diluted share, up from $0.71

Investor releaseQuarter not tagged2026-08-06

Dropbox Announces Second Quarter 2026 Results

Business Wire
Revenue of $631.5 Million, an increase of 0.9% year-over-year; excluding FormSwift, up 1.7% year-over-year Second Quarter GAAP Operating Margin of 26.1% and Non-GAAP Operating Margin of 39.7% Net Cash Provided by Operating Activities of $238.5 Million and Unlevered Free Cash Flow of $283.5 Million SAN FRANCISCO, August 06, 2026--(BUSINESS WIRE)--Dropbox, Inc. (NASDAQ: DBX), today announced financial results for its second quarter ended June 30, 2026. "Q2 reinforced that our return to growth in the core business is not a one-quarter event," said Ashraf Alkarmi, co-Chief Executive Officer of Dropbox. "We continued to see positive year-over-year revenue growth excluding FormSwift, added 96,000 paying users for our third consecutive quarter of paying user growth, exceeded our guidance on non-GAAP operating margin at over 39%, and generated $283.5 million of unlevered free cash flow. That performance is the result of disciplined, methodical work, and it's the foundation we're building on. Stepping into this role, I'm excited for what's ahead as we bring Dash intelligence directly into a smarter Dropbox that our customers already trust, and use the infrastructure we've built over nearly two decades to extend that value for the more than 18 million paying customers already on Dropbox today." Second Quarter 2026 Results Compared to Second Quarter 2025 Total revenue was $631.5 million, an increase of 0.9%. Excluding FormSwift, revenue grew 1.7%. On a constant currency basis, total revenue excluding FormSwift increased by 0.1%.(1) Total ARR was $2.566 billion, an increase of 1.0%. Excluding FormSwift, Total ARR grew 1.7%, and 0.2% on a constant currency basis. Total ARR on a constant currency basis increased $6.2 million quarter-over-quarter; excluding FormSwift, it increased $11.0 million.(2) Paying users totaled 18.19 million, as compared to 18.13 million. Paying users increased by 96,000 quarter-over-quarter. Average revenue per paying user was $139.68, as compared to $138.32. GAAP gross margin was 80.2%, flat year-over-year. Non-GAAP gross margin was 81.6%, as compared to 82.2%. GAAP operating margin was 26.1%, as compared to 26.9%. Non-GAAP operating margin was 39.7%, as compared to 41.5%. GAAP net income was $95.8 million, as compared to $125.6 million. Non-GAAP net income was $170.0 million, as compared to $197.7 million. Net cash provided by operating activiti…Read full document

Revenue of $631.5 Million, an increase of 0.9% year-over-year; excluding FormSwift, up 1.7% year-over-year Second Quarter GAAP Operating Margin of 26.1% and Non-GAAP Operating Margin of 39.7% Net Cash Provided by Operating Activities of $238.5 Million and Unlevered Free Cash Flow of $283.5 Million SAN FRANCISCO, August 06, 2026--(BUSINESS WIRE)--Dropbox, Inc. (NASDAQ: DBX), today announced financial results for its second quarter ended June 30, 2026. "Q2 reinforced that our return to growth in the core business is not a one-quarter event," said Ashraf Alkarmi, co-Chief Executive Officer of Dropbox. "We continued to see positive year-over-year revenue growth excluding FormSwift, added 96,000 paying users for our third consecutive quarter of paying user growth, exceeded our guidance on non-GAAP operating margin at over 39%, and generated $283.5 million of unlevered free cash flow. That performance is the result of disciplined, methodical work, and it's the foundation we're building on. Stepping into this role, I'm excited for what's ahead as we bring Dash intelligence directly into a smarter Dropbox that our customers already trust, and use the infrastructure we've built over nearly two decades to extend that value for the more than 18 million paying customers already on Dropbox today." Second Quarter 2026 Results Compared to Second Quarter 2025 Total revenue was $631.5 million, an increase of 0.9%. Excluding FormSwift, revenue grew 1.7%. On a constant currency basis, total revenue excluding FormSwift increased by 0.1%.(1) Total ARR was $2.566 billion, an increase of 1.0%. Excluding FormSwift, Total ARR grew 1.7%, and 0.2% on a constant currency basis. Total ARR on a constant currency basis increased $6.2 million quarter-over-quarter; excluding FormSwift, it increased $11.0 million.(2) Paying users totaled 18.19 million, as compared to 18.13 million. Paying users increased by 96,000 quarter-over-quarter. Average revenue per paying user was $139.68, as compared to $138.32. GAAP gross margin was 80.2%, flat year-over-year. Non-GAAP gross margin was 81.6%, as compared to 82.2%. GAAP operating margin was 26.1%, as compared to 26.9%. Non-GAAP operating margin was 39.7%, as compared to 41.5%. GAAP net income was $95.8 million, as compared to $125.6 million. Non-GAAP net income was $170.0 million, as compared to $197.7 million. Net cash provided by operating activities was $238.5 million, as compared to $260.5 million. Unlevered free cash flow was $283.5 million, as compared to $276.4 million. GAAP diluted net income per share attributable to common stockholders was $0.42, as compared to $0.45. Non-GAAP diluted net income per share attributable to common stockholders was $0.75, as compared to $0.71.(3) Cash, cash equivalents and short-term investments ended at $1.114 billion. Financial Outlook Dropbox will provide forward-looking guidance in connection with this quarterly earnings announcement on its conference call, webcast, and on its investor relations website at http://investors.dropbox.com. Conference Call Information Dropbox plans to host a conference call today to review its second quarter financial results and to discuss its financial outlook. This call is scheduled to begin at 2:00 p.m. PT / 5:00 p.m. ET and can be accessed by using the web link at http://investors.dropbox.com. About Dropbox Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across approximately 180 countries, we're on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has employees around the world. For more information on our mission and products, visit http://dropbox.com. Use of Non-GAAP Financial Measures Reconciliations of non-GAAP financial measures to the most directly comparable financial results as determined in accordance with GAAP are included at the end of this press release following the accompanying financial data. For a description of these non-GAAP financial measures, including the reasons management uses each measure, please see the section of the tables titled "About Non-GAAP Financial Measures." Forward-Looking Statements This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 including, among other things, our expectations regarding the performance of our Core business as well as our new product initiatives and expectations for our business. Words such as "believe," "may," "will," "estimate," "continue," "anticipate," "intend," "expect," "plans," and similar expressions are intended to identify forward-looking statements. We have based these forward-looking statements largely on our current expectations and projections about future events and financial trends that we believe may affect our business, financial condition, and results of operations. These forward-looking statements speak only as of the date of this press release and are subject to risks, uncertainties, and assumptions including, but not limited to: (i) our ability to retain and upgrade paying users; (ii) our ability to attract new users or convert registered users to paying users; (iii) our expectations regarding general economic, political, and market trends and their respective impacts on our business; (iv) impacts to our financial results and business operations as a result of pricing and packaging changes to our subscription plans; (v) our future financial performance, including trends in revenue, costs of revenue, gross profit or gross margin, operating expenses, paying users, annual recurring revenue, average revenue per user, free cash flow, unlevered free cash flow, and the assumptions underlying such trends; (vi) our ability to achieve or maintain profitability; (vii) our ability to prevent security breaches and our liability or other potential legal, regulatory, or reputational consequences of any unauthorized access to our data or our customer data; (viii) significant disruption of service on our platform or loss of content; (ix) any decline in demand for our platform or for content collaboration solutions in general; (x) changes in the interoperability of our platform across devices, operating systems, and third-party applications that we do not control; (xi) our ability to compete successfully in competitive markets; (xii) our ability to respond to rapid technological changes, extend our platform, develop new features or products, or gain market acceptance for such new features or products; (xiii) our ability to improve quality and ease of adoption of our new and enhanced product experiences, features, and capabilities; (xiv) our expectations around future growth; (xv) our various acquisitions of companies and assets and the potential of such acquisitions to require significant management attention, disrupt our business, or dilute stockholder value; (xvi) our ability to attract, retain, integrate, and manage key and other highly qualified personnel, including as a result of our Virtual First model with an increasingly distributed workforce; (xvii) our capital allocation plans with respect to our stock repurchase program and other investments; and (xviii) the dual class structure of our common stock and its effect of concentrating voting control with certain stockholders who held our capital stock prior to the completion of our initial public offering. Further information on risks that could affect Dropbox’s results is included in our filings with the Securities and Exchange Commission ("SEC"), including our Form 10-K for the year ended December 31, 2025. Additional information will be made available in our quarterly report on Form 10-Q for the quarter ended June 30, 2026 and other reports that we may file with the SEC from time to time, which could cause actual results to vary from expectations. If the risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. Dropbox assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this release, except as required by applicable law. About Non-GAAP Financial Measures To provide investors and others with additional information regarding Dropbox's results, we have disclosed the following non-GAAP financial measures: revenue growth and Total ARR growth excluding foreign exchange effect, which we refer to as on a constant currency basis, non-GAAP cost of revenue, non-GAAP gross profit, non-GAAP operating expenses (including research and development, sales and marketing and general and administrative), non-GAAP income from operations, non-GAAP net income, free cash flow ("FCF"), unlevered FCF and non-GAAP diluted net income per share. We also present various margins, all of which are calculated as the applicable non-GAAP financial measure divided by revenue. We have provided a reconciliation of each non-GAAP financial measure used in this earnings release to the most directly comparable GAAP financial measure. Non-GAAP cost of revenue, gross profit, operating expenses, income from operations, and net income differ from GAAP in that they exclude stock-based compensation expense, amortization of acquired intangible assets, acquisition-related and other expenses, which include third-party diligence costs, costs relating to impairment of certain acquired assets and expenses related to key employee holdback agreements, net loss on real estate assets, expenses related to our reduction in workforce, net loss on equity investments and the income tax effect of the aforementioned adjustments. FCF differs from GAAP net cash provided by operating activities in that it treats capital expenditures as a reduction to net cash provided by operating activities. Free cash flow margin is calculated as FCF divided by revenue. Unlevered FCF represents net cash provided by operating activities adjusted for cash paid for capital expenditures and cash paid for interest on indebtedness and is calculated by adding cash paid for interest on debt, net of the associated tax benefit, to FCF. In order to present revenue on a constant currency basis for the quarter ended June 30, 2026, we calculate constant currency revenue growth rates by applying the prior period weighted average exchange rates to current period results. We calculate constant currency Total ARR growth rates by applying the current period rate to prior period results. We present constant currency information to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency rate fluctuations. We have also presented revenue and total ARR excluding FormSwift because we significantly reduced our investment at the beginning of 2025 and plan to wind down operations by the end of 2026, which we believe provides a useful view of our ongoing results of operations. Our management uses these non-GAAP financial measures to understand and compare operating results across accounting periods, for internal budgeting and forecasting purposes, for short and long-term operating plans, and to evaluate Dropbox's financial performance and the ability to generate cash from operations. Management believes these non-GAAP financial measures reflect Dropbox's ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in Dropbox's business, as they exclude expenses that are not reflective of ongoing operating results. Management also believes that these non-GAAP financial measures provide useful supplemental information to investors and others in understanding and evaluating Dropbox's operating results and future prospects in the same manner as management and in comparing financial results across accounting periods and to those of peer companies. We believe that the non-GAAP financial measures, non-GAAP cost of revenue, gross profit, operating expenses, income from operations, net income, and diluted net income per share are meaningful to investors because they help identify underlying trends in our business that could otherwise be masked by the effect of the expenses that we exclude. We believe that FCF is an indicator of our liquidity over the long term and provides useful information regarding cash provided by operating activities and cash used for investments in property and equipment required to maintain and grow our business. Unlevered FCF provides additional information about our liquidity adjusted for the impact of our capital structure. FCF and unlevered FCF are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with GAAP. FCF and unlevered FCF each have limitations as analytical tools, and neither metric should be considered in isolation or as a substitute for analysis of other GAAP financial measures, such as net cash provided by operating activities. Some of the limitations of FCF and unlevered FCF are that they each do not reflect our future contractual commitments, exclude investments made to acquire assets under finance leases, include capital expenditures, and may be calculated differently by other companies in our industry, limiting their respective usefulness as comparative measures. The use of non-GAAP cost of revenue, gross profit, operating expenses, income from operations, net income, free cash flow, unlevered free cash flow, and diluted net income per share measures has certain limitations as they do not reflect all items of income, expense, and cash expenditures, as applicable, that affect Dropbox's operations. Dropbox mitigates these limitations by reconciling the non-GAAP financial measures to the most comparable GAAP financial measures. Additionally, we have provided supplemental disclosures in our reconciliation of net cash provided by operating activities to free cash flow to include key employee holdback payments related to our various acquisitions, payments related to workforce reduction and cash paid for lease termination. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, measures prepared in accordance with GAAP. Further, these non-GAAP measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore comparability may be limited. Management encourages investors and others to review Dropbox's financial information in its entirety and not rely on a single financial measure. View source version on businesswire.com: https://www.businesswire.com/news/home/20260806984237/en/ Contacts Investors: Sarah [email protected] orMedia: Tim [email protected]

TranscriptFY2026 Q22026-08-06

FY2026 Q2 earnings call transcript

Earnings source - 72 paragraphs
Operator

Thank you for standing by. Welcome to Dropbox's second quarter 2026 earnings conference call. Currently, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one one on your telephone. To remove yourself from the queue, you may press star one one again. I would now like to hand the call over to Sarah Schubach, Chief Accounting Officer and Head of Investor Relations. Please go ahead.

Sarah Schubach

Good afternoon. Welcome to Dropbox's second quarter 2026 earnings call. As a reminder, we will discuss non-GAAP financial measures on this call. Definitions and reconciliations between our GAAP and non-GAAP results can be found in our earnings release and our earnings presentation posted on our IR website at investors.dropbox.com. We will also make forward-looking statements on this call, including statements about our future outlook for our third quarter and fiscal year 2026, as well as our expectations regarding our business, assets, strategies, and the macroeconomic environment. Such statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those described. Many of those risks and uncertainties are described in our SEC filings, including our most recent report on Form 10-Q and forthcoming report on Form 10-Q.

Sarah Schubach

Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We disclaim any obligation to update any forward-looking statements except as required by law. I will now turn the call over to Dropbox's Co-Founder and Co-CEO, Drew Houston.

Drew Houston

Thank you, Sarah. Good afternoon, everyone. Before I turn it over to Ashraf, I want to briefly address the CEO transition we announced in May. Ashraf and I are currently serving as co-CEOs. After this transition period, I'll become executive chairman and Ashraf will become sole CEO. We're taking a deliberate approach to the handoff. I'll remain deeply engaged as executive chairman. I want to say a word about why I have so much confidence in Ashraf. When he took over our core business, there were real questions about whether we could change our trajectory. He made a series of difficult calls, and the business has gotten stronger every quarter since. He's built a strong leadership team and brought a level of operating rigor that has made this company better. You'll hear the results directly from him in a moment.

Drew Houston

The next phase for Dropbox is about execution and turning the progress we've made into consistent, durable growth. Ashraf's the right leader for our next chapter, and I'm looking forward to supporting him and the team. With that, I'll turn it over to Ashraf.

Ashraf Alkarmi

Thanks, Drew. Good afternoon, everyone. Before I turn to the quarter, I want to start by thanking Drew. Dropbox exists because of his vision and leadership over the past two decades. He built one of the most recognized technology brands in the world, and I am grateful not only for the opportunity to help lead this company, but for the trust he has placed in me to help write its next chapter. I joined Dropbox because I believed it had significantly more potential than the market and customers appreciated. Dropbox has over 18 million paying users, one of the most trusted consumer and business brands on the internet, strong cash generation, and a global infrastructure built over nearly two decades. At the same time, I saw a real opportunity to improve execution, modernize the product experience, and return Core to durable, sustainable growth. Today, my conviction is even stronger.

Ashraf Alkarmi

Over the last 18 months, we've strengthened the leadership team, sharpened our execution, and focused relentlessly on the fundamentals, improving conversion, onboarding, activation, retention, pricing and packaging, and delivering a better customer experience. While we're still early in the journey, the results are encouraging. We've turned Core from a business that had been slowing for years into one that is once again demonstrating sustainable growth. There's still a great deal of work ahead and a few quarters don't define success, but we're putting points on the board and reinforcing the belief that has brought me here in the first place. The second thing that has strengthened my conviction is something I did not fully appreciate when I joined, and that's how valuable Dropbox's foundation would become in an AI-first world. Over the last two decades, we have built far more than a storage application.

Ashraf Alkarmi

We have built one of the world's largest and most optimized content platforms, one responsible for storing, synchronizing, securing, searching, processing, and governing hundreds of billions of pieces of content across multiple exabytes of data. As AI makes intelligence more abundant, trusted content becomes more valuable, not less. Every AI application ultimately needs content to reason over, permissions to respect, governance to reinforce, version history to rely on, and infrastructure that scales globally and securely. Those capabilities we have been building for nearly two decades, and they're what allow us to return AI into durable value for customers rather than a feature that is easy to copy. That realization has shaped how we think about Dropbox's future. Our priority remains exactly what it has been since I joined, continue strengthening and growing Core and build on it. I think about that opportunity in three connected parts.

Ashraf Alkarmi

First, we're bringing Dropbox services onto a common platform built around shared content, identity, permissions, search, and AI. Smaller teams, increasingly powered by AI, can build richer workflows faster because they're building on capabilities that already exist instead of recreating them. That also means showing up where our customers already work. We've launched integrations with tools like Claude and ChatGPT, and even without much dedicated investment behind them We've already seen over 150,000 users connect to the integrations, an early signal of how embedded Dropbox already is in the way people work. Second, we're embedding Dash intelligence directly into Dropbox itself.

Ashraf Alkarmi

Rather than treating AI as a separate destination that customers need to learn or adopt independently, customers expect intelligence to be a native part of how they interact with their content, helping them find it faster, understand it more deeply, organize it more effectively, and ultimately do more of the work around it, all grounded in the trust, permissions, and context already built on Dropbox. One of our biggest learnings throughout building Dash is that customers respond most to AI that is grounded in their own context and helps them get their work done. That's informed how we think about Dash going forward. We've come to see the bigger opportunity as Dash and Core together, bringing that same in-context intelligence natively into Dropbox for all our customers, not a standalone product for a subset of them.

Ashraf Alkarmi

The third is using those capabilities to build deeper workloads in the markets where we are best positioned to win. The goal is not to become a broad software suite. It is to go deeper in a focused set of areas where content sits at the center of customers' work and where our existing assets give us a genuine advantage. Replay, our video and media review and approval tool, is a good example, and we're validating adjacent opportunities such as digital asset management and other AI-powered workflows that extend naturally from our platform. Let me make that a little bit more tangible with an example. Take Westchester Publishing. What started as a place to securely store and sync files has grown over time into the foundation for much of their business operations.

Ashraf Alkarmi

The core Dropbox platform they've relied on for years also powers a custom portal they use to collaborate with internal teams and external partners. On top of that foundation, they've adopted Dash to find and organize content, helping teams quickly synthesize information and draft materials while piloting agentic capabilities that automate previously manual and time-intensive workflows. We're also seeing that the infrastructure behind Dropbox has become increasingly relevant in an AI-first world. AI models need trusted content, source permissions, audit trails, governance, multiplayer functionality, and workflow continuity to deliver real value. Those are capabilities we've been building for nearly two decades. As AI companies build new products, many want to leverage that existing foundation rather than recreate it themselves, and we're seeing this demand already with our ChatGPT and Claude integration.

Ashraf Alkarmi

It's still early. We believe Dropbox can play an increasingly important role as the layer that connects AI to trusted customer knowledge and infrastructure across a broader ecosystem. That, in short, is our strategy. Continue executing to restore durable growth in Core through foundational improvements that increase our baseline. Use that stronger foundation to build increasingly intelligent workflows for our customers and grow the flywheel that made Dropbox successful in the first place. Over time, put the platform we've built to work more broadly across the AI ecosystem wherever that creates real value. Turning to the quarter, our Q2 performance was largely the product of the foundational work that we believe is so critical to returning to sustainable growth in the long term.

Ashraf Alkarmi

The platform intelligence and workflow strategy I just walked through is what we believe compounds on top of that foundation and unlocks a higher level of sustainable growth over time. We continue to see positive year-over-year revenue growth in Q2, excluding FormSwift, and we added 96,000 paying users, our third consecutive quarter of paying user growth. We also exceeded our guidance on non-GAAP operating margin, achieving over 39% and generated $283.5 million of unlevered free cash flow. Within Teams, our continued investment in pricing, packaging, onboarding, checkout, and activation translated into stronger conversion. Teams net new ARR grew sequentially. Within Individuals, targeted retention initiatives, along with Apple Pay, Simple, and a clearer upgrade experience for customers approaching their storage limits all contributed to a stronger monetization. These are not isolated wins. They are the kind of steady execution that compounds over time and is returning Core to sustainable growth.

Ashraf Alkarmi

At the same time, we continue to build toward a smarter Dropbox with AI natively embedded in the experience. As the product has evolved, we are transitioning the rollout of what we previously called Dash and Dropbox to the next generation smart FSS experience, which we are currently testing with a select group of customers. This evolution does not change our rollout timeline, and we remain on track to significantly expand access to our base throughout the remainder of 2026. We will scale thoughtfully, validating customer value, engagement, and business impact along the way. As we enter the second half of the year, our priorities remain clear. Keep building on the momentum we have established in Core. Keep that stronger foundation to innovate faster, adding AI as a native in-context capability across our product portfolio.

Ashraf Alkarmi

That's the platform intelligence and workflows we believe will define Dropbox's next phase of growth, reaching more of the over 18 million paying users already on Dropbox and leveraging the same flywheel that made us successful in the first place. With that, I'll turn the call over to Ross.

Ross Tennenbaum

Thank you, Ashraf. When I joined Dropbox, investors were asking whether our core business could grow again. Today, I think they're asking a different question, not whether we can grow, but whether that growth is durable and ultimately how much we can sustainably grow over time. Q2 doesn't answer those questions completely, but it does provide another meaningful proof point. Ashraf laid out three connected parts to our platform and AI strategy. I think about how those translate financially in three phases. Phase 1 was simply returning our FSS product to growth. Over the past several years, we had increasingly shifted our attention away from our FSS product because we no longer believed it represented our greatest opportunity. What changed was refocusing on the fundamentals, things like pricing and packaging, onboarding, retention, checkout, and that work has returned us back to positive growth.

Ross Tennenbaum

Phase 2 is where I believe we are today, proving that growth is durable, not just a couple quarter result. We're encouraged by what we're seeing. Three consecutive quarters of paying user growth, teams returning to positive license growth, and improving retention. We're not overstating where we are. What lies ahead is proving to you what we believe, that we can build and enhance products that will provide value to our customers and drive growth higher. Phase 3 is where Ashraf's strategy to bring Dropbox onto a unified platform, embed Dropbox Dash intelligence natively, and build deeper workflows around our customers' content, becomes increasingly important financially. As we do that, the question changes from whether Dropbox can sustain growth to how fast we can grow over time.

Ross Tennenbaum

One thing that has strengthened my conviction since joining Dropbox is recognizing that we've spent nearly two decades building and running infrastructure and intelligence services, such as our content processing platform, that becomes more valuable, not less, in an AI-first world. Agent or human, we believe there is no future where there's not a lot more content. As Ashraf described, Dropbox is far more than a storage application.

Ross Tennenbaum

It's a trusted content platform with capabilities around storage, synchronization, permissions, governance, search, and content processing that become increasingly important as AI becomes embedded in how work gets done. We believe those assets give us a differentiated foundation to build on, both inside Dropbox, and over time, potentially other companies can also build on our content platform. We'll pursue that opportunity the same way we've approached the turnaround of core, with disciplined execution and capital allocation.

Ross Tennenbaum

We won't scale investment because an opportunity is exciting. We'll scale it because customers demonstrate they value it and because it generates attractive long-term returns. Ultimately, our objective is to compound free cash flow per share over the long term through sustainable revenue growth and a strong margin profile, investing where we have the strongest right to win, and returning capital to shareholders when that's the highest return use of capital. Q2 doesn't complete the journey, but it reinforces our conviction that we're on the right path. With that, let me turn to our financial results. Unless otherwise indicated, all income statement figures mentioned are non-GAAP and exclude stock-based compensation, amortization of purchased intangibles, certain acquisition-related expenses, workforce reduction expenses, and net losses on real estate assets. Our non-GAAP net income also includes the income tax effect of the aforementioned adjustments.

Ross Tennenbaum

In Q2, revenue increased 0.9% year-over-year to $631.5 million. Excluding FormSwift, revenue grew 1.7% year-over-year. On a constant currency basis, revenue excluding FormSwift increased 0.1% year-over-year. Relative to our guidance, the outperformance was driven primarily by improving core FSS trends. Total ARR was $2.566 billion, up 1% year-over-year. Excluding FormSwift, ARR grew 1.7% year-over-year or 0.2% on a constant currency basis. We exited the quarter with 18.19 million paying users, a sequential increase of approximately 96,000, ahead of our expectations coming into the quarter. The outperformance was largely driven by outperformance in our Simple SKU. We also saw positive teams license growth as a result of our ongoing pricing and packaging initiatives. Average revenue per paying user was $139.68, compared to $138.32 in the year-ago quarter, driven by FX rate tailwinds and shift to more monthly plans.

Ross Tennenbaum

Gross margin was 81.6%, down roughly 60 basis points from the year-ago period, primarily as a result of compute costs associated with rolling out additional AI capabilities to our teams base. Operating margin was 39.7%, ahead of our guidance of 38.5% and down roughly 180 basis points from the year-ago period, driven by the gross margin dynamics I just described, as well as increased marketing investment within our core business, reflecting a return to more normalized spend following the targeted reductions in performance marketing we made in the year-ago period. Relative to our guidance, the outperformance was primarily driven by higher revenue as well as some timing related saving shifted to the second half of the year for brand spend and outside services.

Ross Tennenbaum

Net income was $170 million compared to $197.7 million in the year-ago quarter, with the decrease primarily due to higher interest expense related to our term loan facility. Diluted EPS was $0.75 compared to $0.71 in the year-ago quarter, based on the 226.8 million diluted weighted average shares outstanding compared to 276.7 million shares in the year-ago period. Cash flow from operations was $238.5 million compared to $260.5 million in the year-ago period. The year-over-year decline primarily reflects an increase of $30 million of interest payments, net of the associated tax benefit related to borrowings under our term loan facility. Capital expenditures were $3 million. Unlevered free cash flow was $283.5 million compared to $276.4 million in the year-ago period. Unlevered free cash flow per share was $1.25 per share, up 25% year-over-year.

Ross Tennenbaum

Turning to the balance sheet, we ended the quarter with cash and short-term investments of $1.114 billion. During the quarter, we completed a new $400 million revolving credit facility, further strengthening our liquidity profile. The facility remains undrawn at quarter end and provides additional balance sheet flexibility. We also announced a new $900 million share repurchase authorization, reflecting our confidence in the business and reinforcing our commitment to long-term shareholder value creation. In the second quarter, we repurchased approximately 12.6 million shares, spending approximately $315 million. As of the end of the second quarter, we had approximately $1.385 billion remaining under our existing share repurchase authorization. I'll now offer our outlook for Q3 and our updated outlook for the full year 2026. For the third quarter of 2026, we expect total revenue to be in the range of $627 million-$630 million.

Ross Tennenbaum

Excluding FormSwift, this implies roughly flat year-over-year growth at the midpoint. We are expecting a currency tailwind of approximately $6 million. On a constant currency revenue basis, we expect total revenue to be in the range of $621 million-$624 million. We expect our non-GAAP operating margin to be approximately 38.5%, and we expect diluted weighted average shares outstanding to be in the range of 223 million-228 million shares. For the full year 2026, we expect total revenue to be in the range of $2.513 billion-$2.523 billion, an increase of $13.5 million at the midpoint of guidance. Excluding FormSwift, this implies 80 basis points of year-over-year growth at the midpoint. We are expecting a currency tailwind of approximately $31 million. On a constant currency revenue basis, we expect total revenue to be in the range of $2.482 billion-$2.492 billion. We expect gross margin to be approximately 81.5%.

Ross Tennenbaum

We are raising our non-GAAP operating margin guidance by 50 basis points to be in the range of 40.0%-40.5%. This implies an increase of approximately $18 million at the midpoint of guidance. We are also raising our unlevered free cash flow guidance, which we now expect to be at or above $1.070 billion, an increase of $15 million. We continue to expect CapEx to be in the range of $20 million-$25 million, in addition to finance lease lines to be approximately 4% of rev. Finally, we expect diluted weighted average shares outstanding to be in the range of 226 million-231 million shares. I will now provide supplemental information as it relates to guidance. In Q2, we were pleased with our performance on paying user growth and continue to expect positive paying user growth for 2026.

Ross Tennenbaum

For ARPU, we expect modest sequential declines throughout the rest of the year. As I mentioned last quarter, our gross margin guidance assumes modest pressure this year from embedding Dash intelligence natively into Dropbox and expanding across our teams base, partially offset by infrastructure efficiencies. Going forward, our gross margin profile will continue to depend on rollout pace, customer adoption, and optimization work, so we continue to expect some quarter-to-quarter variability. We're increasing our operating margin and unlevered free cash flow guidance relative to our prior guidance as a result of Q2 performance and expected performance in the remainder of the year. As we touched on last quarter, we will continue to realize efficiencies within our R&D organization as we bring Dash and Dropbox closer together, giving our teams a shared foundation so they can build and ship faster with AI.

Ross Tennenbaum

Additionally, we see an opportunity to evolve and improve our go-to-market team and execution, we are in the process of rebalancing that organization to focus resources on our priority markets, segments, and routes to market, which we believe will drive greater efficiency and productivity through the remainder of 2026 and going forward. Lastly, we expect our full-year weighted average shares outstanding to increase to approximately 226 million-231 million shares as a result of an increase in our 30-day trailing average share price. With that, operator, please open the line for questions.

Operator

As a reminder, to ask a question, you will need to press star one one on your telephone. To remove yourself from the queue, you may press star one one again. Please stand by while we compile the Q&A roster. Our first question comes from the line of Rishi Jaluria of RBC. Your line is open, Rishi.

Rishi Jaluria

Wonderful. Thanks so much for taking my questions. Nice to see some kind of sustainable potential return to growth here. Ashraf, welcome. Looking forward to working with you. Maybe two questions from me. First, if you think about the kind of cadence of paying users being added, third consecutive quarter and kind of expect that to continue for the full year, can you help me understand with kind of declining ARPU, when can that start to show up in kind of the top line and drive maybe further acceleration from here? Then I got a quick follow-up.

Ross Tennenbaum

Yeah, I think, hey, Rishi, it's Ross. I think number one, the ARPU commentary was modest decline throughout the year. There's two opposing forces, FX and a little bit more mix of monthly mix to go up, then the rolling off of FormSwift, which will end this year, and incremental Dropbox Simple plan users make it come down. When we kind of weigh that in the balance, we expect a modest decline in ARPU, not a major one. On the users, I think, again, as you pointed out, we've seen several quarters now of improvement there. We're seeing that on the individual side. We're also now seeing that on the team side for the first time since I think 2024, that flipped positive. We called out that we expect to be positive for the year. I would just say there's a lot to do.

Ross Tennenbaum

Our initiatives are working. We think we can keep driving that forward, there's a lot more data points and signal we want to see before we give more specific guidance around the growth there. All in all, I think, we're going the right way with respect to continued growth in net new paying users, which will drive ARR growth.

Rishi Jaluria

Okay. Got it. Helpful. If we think about some of the stats you've shared on Claude and GPT integration, can you help us understand how is that translating into the business, whether that's user adds, whether that's greater stickiness? It feels like there's an underappreciated opportunity in that partnership. I think any of us that's built on Claude Code or Codex recognizes the value of having that connectivity to kind of a source of truth in all your content. Can you talk about what that kind of partnership and relationship and integration, how that could evolve over time and maybe become even more incremental to the business? Thanks.

Ashraf Alkarmi

Thank you for the question. This is Ashraf. First of all, I think if anything, this reinforces what we talked about in the call, that AI is adding the need for storage and the ability to organize your files and find them and have a structured way for you to work. That's what we're seeing here. These are customers that are organically discovering Dropbox, using the app. They're mainly using to find content, repurpose it, and then later on storing it back on Dropbox. Our perspective is we want to meet customers where they are. We have a lot of amazing capabilities we're launching for our customers inside Dropbox, but we also want to meet them where they are. If they want to work in ChatGPT or in Claude, we want to be able to offer them something there.

Ashraf Alkarmi

I think that's a natural extension of what we do. Think about an example where you're bringing content, trying to repurpose it, then you want to store it back, and at some point you want to send it to someone and collaborate with the person you're sending it to. This is where we see Dropbox comes fully back into play because we offer deeper workflows at that point. What we're seeing actually is very encouraging, not only that this is growing organically, but also the engagement level and retention numbers that we're seeing are pretty encouraging. If anything, it's validation that Dropbox has a much bigger role to play in this AI world than people appreciate.

Rishi Jaluria

All right. Very helpful. Thank you so much.

Operator

Thank you. Our next question comes from the line of Steve Enders of Citi. Please go ahead, Steve.

Steve Enders

Okay, great. Thanks for taking the questions here. Ashraf, good to hear from you on the call. Maybe just to start, maybe digging a little bit into the product strategy and what that looks like moving forward. I guess it'd be great to kind of understand a little bit more kind of your view on what the future of the Dropbox product looks like, how you think about expanding the TAM into some kind of more specific areas. I think you made a comment about wanting to create a platform that others can build on in the future, I would love to kind of understand what that looks like and what that entails.

Ashraf Alkarmi

Yeah, of course. I mentioned this as something that I didn't fully appreciate until recently. This is something that we saw as we built our own agentic capabilities inside Dropbox. I'm actually going to ground it maybe with an example, then give you how that looks differently than anything you've probably seen in other places. Today, this is a real live example, you could imagine you're a project manager trying to get a marketing campaign off and running. You're going to need to find all the files, our capabilities now enable you to find them semantically. You can even drop in a screenshot from a peer that sent you something and say, "Find me that file," and it'll find it. You put it in a folder. It's still disorganized.

Ashraf Alkarmi

You can then ask our agentic capabilities to auto-organize it, you find that the images, just like most of our customers have, it's called Image 3421. You can say, "Name it appropriately," and it'll understand context and name it Runner On A Track or Red Car In A Showroom. At that point, you're doing all this work you want to actually start to loop in others, you want to tell them what you've done. You can actually, because we have audit trail, you can actually summarize the changes and send it to your peer, your manager, and say, "Here's the structure that I've created." Not only that, because we have connectors, you can just send that email as well. Anything that happens in the product, because we have a file system, you can undo. People can work safely.

Ashraf Alkarmi

They can grant access to the agentic workforce to specific folders. We have a tremendous history of building something that has permissioning, version control, audit trails, and the ability to share securely. All these things are even more needed in a world where agents are working. I think of it as we've talked a lot about durability of the core business. We have 18 million paid subscribers, a massive distribution network, beyond amazing what Drew has built with this company. I see it as we're going to bring these capabilities to provide deeper workflows in a way that saves customers a lot of time. This example that I mentioned takes hours and hours. You can do this in under 10 minutes. We believe that unlocks value, and this is, by the way, one example out of many.

Ashraf Alkarmi

You'll see us focus on the most engaged customers in marketing, creative, architecture, engineering, constructions, that rely on Dropbox for their work and content. You're going to see us add very focused capabilities that make their lives a lot better. You're going to see us add deeper workflows, and I think that's a new frontier for growth for us. In addition to this, as we started launching these capabilities, we realized that there might be an opportunity here for us to lean in on enabling other companies to leverage all these capabilities, and this is something we're excited to validate over time, but I think it's also very promising.

Steve Enders

Okay. No, that makes sense, and that's great context. Maybe on just the constant currency revenue raise, I guess would like to get a little bit more specificity and what are the areas that maybe got better this quarter that you have line of sight to, that you're flowing through into the rest of the year? I guess, yeah, how should we think about maybe the puts and takes on some of those components?

Ross Tennenbaum

Hey, Steve, it's Ross. Thanks for the question. I think please now three quarters in a row, we've been able to beat and raise our revenue guidance. The growth rates are going up. I think all of us, yourself included, we want to keep seeing them go up, and internally, we're very focused on that. Everything that we've been talking about started when I got here in December, was work we were doing around individuals very comprehensively around how we attract new users, how we convert them, how we retain them better. I think that started to pay off first. Then we talked about moving the teams as we entered this year and doing similar work around teams, and now you're seeing that reflected in the positive paying users.

Ross Tennenbaum

I'd say just on that front of the optimization across the customer life cycle, there's things we've already put in market that we still have visibility to paying off, and then there's new things to come. That's not sort of exhausted itself. We are seeing improvements across both individuals and teams, again, across the life cycle, top of funnel conversion and retention. That's reflected. Not yet reflected is some of the things that Ashraf's talking about, which is ultimately getting to that higher level of sustainable growth is about how we build the products, how we weave in the AI, all the Dash intelligence capabilities, and just provide a lot more value for our customers. The cool thing is the AI example that Ashraf provided is already in Dropbox. We're already seeing it, we're using it, we're starting to roll that out.

Ross Tennenbaum

We're going to roll out these capabilities to the majority of our teams base for the rest of this year. We're going to start to get more usage and then post that, hopefully monetization. That's not baked in yet, but those are more legs of growth to come. It's early. We've got a lot that is working, but we also have a lot of work ahead and a lot to do. We're trying to take a measured approach to how we think about guidance.

Steve Enders

Okay. Very helpful. Thanks for taking the questions.

Ross Tennenbaum

Thanks, Steve.

Operator

Thank you. Our next question comes from the line of Matt Bullock of Bank of America. Your line is open, Matt.

Matt Bullock

Awesome. Thanks for the question, welcome, Ashraf. I appreciated the color you guys provided on Phases 1, 2, and 3 of the Dropbox transformation. I guess I was hoping you could elaborate on how you think about the timing of moving between Phase 2, where we're at today, to Phase 3. Assuming you're able to execute against that strategy, how should we think about how that plays out across paying user and ARPU growth? I guess maybe just a follow-up to that would be, what do you think the largest gaps are? Is it in product or go-to-market to execute against that transition? Thanks.

Ashraf Alkarmi

Thank you for the question. The phases Ross outlined was, one, to prove that we can get to growth, second one was to make that durable, and the third one is to take that to the next level and expand significantly the growth rates that we have. He highlighted that we're in the middle of Phase 2. I think that we have a lot of signal that what we're doing is durable, and we're excited about that, and there's a lot more that we're still doing around teams' formation and expansion, and that becomes foundational. I think the biggest opportunity is to get to Phase 3 is this deeper value for customers.

Ashraf Alkarmi

I think that the thing we have to demonstrate that we can create significantly more value within our product for our most engaged customer base, and that translates into higher willingness to pay for additional SKUs and add-ons. Something like an attach rate, you would see it in things like that. We do expect to see it in ARPU. I expect to see it in customers converting to paid more, and then the ARPU going up as well. That's the thing we're solving for by making Dropbox much smarter, with the AI capabilities that we're rolling out that are focused on our most engaged and largest customer base today. That's the phase 3, and I think we're going to be testing that out this year. We're moving fast to make that a reality.

Ross Tennenbaum

Matt Bullock, just to add to Ross, we're not baking that in really for this year. We're not going to comment on the precise timing of Phase 2 or 3 conceptually. I think as you're hearing from Ashraf, we're already putting the AI into the product. We're rolling it out this year. The application level product builds that we're already underway on that. The stuff's happening. We're not taking risks from it this year. As we move forward quarter to quarter, we'll talk more about how that's progressing.

Matt Bullock

Really helpful. Thanks. Just one more if I could. Dropbox Simple, it's been a really nice source of upside for the past couple quarters. Can you maybe just give us an update on the scale of that SKU within the install base today, and what's been so effective about it, whether it's better top of funnel, preventing outright churn events from higher-priced SKU users? Just trying to understand what the source of strength has been there.

Ashraf Alkarmi

I can start with part of the question, and Ross can chime in. This is Ashraf. Simple was created on our end to make sure that we meet customers where they are and offer them the value that they expect. What we found with individuals, specifically in mobile, actually, on our mobile app, is that they wanted lower-tier storage, something that it's a little bit more affordable. They can just plug in their files and use that on the go. We met their demand by launching the Simple product, really by listening to customer demand. That's paid off.

Ashraf Alkarmi

I think always listening to customers and staying close to their needs is this is a good example where we launched it, and it took off, and we're excited about the potential of that continuing to grow and how it even can boost the business and having that be a part of a top of the funnel as well. As to specific performance data, I'll let Ross chime in.

Ross Tennenbaum

Yeah. When we think about the net new paying user commentary, you remember it's a net number, it's getting the benefit of both our improvements around top-of-funnel as well as retention. Dropbox Simple is the largest contributor to the growth in net new paying users, also as we talked about, Teams is now positive and is a contributor. The cool thing about net new paying users is it's broad-based. It's individuals now, it's Teams, it's other products that we have on the platform are also contributing, and it's top-of-funnel conversion as well as retention. It's not like we're just relying on one thing to drive that. We've got a more broad-based set of inputs to help push that number.

Matt Bullock

Really helpful. Thank you.

Operator

Thank you. Once again, to ask a question, press star one one on your telephone. Our next question comes from the line of Jaiden Patel of JPMorgan. Please go ahead, Jaiden.

Jaiden Patel

Hey, thanks for taking the question. Building on the last set of remarks, with this 96,000 paying users being what looks like the best in about three years, can you walk us through what the upgrade path looks like for these new paying users?

Ashraf Alkarmi

Let's start with the 96,000 users and how that's something we're really excited about. This came from very methodical changes we made. To give you an example, we shrank the onboarding steps from 12 to four when you start a team. We enabled a lot of onboarding activation. We changed the product to recommend next best actions. All these things were instrumental to not just get top of funnel and absolute numbers go up, but actually the base that's already coming organically, how we activate that a little bit better with the existing product capabilities that we have. This was a big part of what we've done to get to that number.

Ashraf Alkarmi

As you look at what we're doing over the next several quarters, we're investing deeply in multi-product discovery, meaning you are able to see additional products and capabilities and features as you land on the main product experience. We want to see that that rates go up. Being able to sell you more, being able to, in context, say, "By the way, we have a video review capability. You have a video." You'll see us cross-sell and upsell a lot more. In terms of basic upsell paths, we have a lot of optimization that we've done. For example, when you get near quota in storage, we're doing a lot more work than we've done in the past to tell you, "By the way, you're nearing quota.

Ashraf Alkarmi

Here's options for you." We're telling people who are individuals, they exhibit team-like behavior, "By the way, we have a team plan for you. Seems like you're inviting people in a business domain." These are specific examples of how we're actually upselling and cross-selling in moment. I think that's something that I'm continuously excited about because I think when you talk about increasing ARPU, these are actual examples of where you're going to see this.

Jaiden Patel

Great. Thank you. Another one on, you mentioned gross margin pressure due to compute costs associated with rolling out AI capabilities. Is there a way to think about the floor for gross margins as you continue to roll out these features?

Ross Tennenbaum

Hey, Jaiden. Thanks. It's Ross. For everybody, just keep in mind, there's two opposing forces on gross margin. One is the rollout of the AI functionality. We've been rolling out the first half of the year, but that will increase in the back half, and we expect to roll out to majority of teams in the back half. It's not a perfect science to gauge timing a rollout and adoption and usage and all that, so we're making our best estimates for that. That would obviously increase cost of goods sold and weigh down margin. What you guys also need to know is that there's an opposing force that goes positive, which is efficiency gains. There's not just one, there's multiple.

Ross Tennenbaum

We have a really great infrastructure team that, number one, has great relations with the supply chain, is in front of the purchases and some of the pricing. Also just how we're running and optimizing that infrastructure and the systems we're running on. They continue to deliver results that are improving efficiency, that are a counterbalance to the AI rollout. Remember, in the future, we hope to monetize more things, including the AI product, which would be revenue on top of those costs. I think, kind of implying your question, a floor is how low could it go? Because it's been going down. Right now, I would focus on the guidance for the year of 81.5%.

Ross Tennenbaum

As we get into next year, we'll talk more, but I just don't want people to assume that it has to keep going down because of AI costs when we do have other levers that we're pulling to help offset those costs.

Jaiden Patel

Great. Very clear. Thank you.

Operator

Thank you. I would now like to turn the conference back to Sarah Schubach for closing remarks. Madam.

Sarah Schubach

Thanks, everyone, for joining us today. We're looking forward to speaking with you next quarter.

Operator

This concludes today's conference call. Thank you for participating. You may now disconnect.

Investor releaseQuarter not tagged2026-07-22

Alphabet Inc. (GOOG) Q2 Earnings and Revenues Top Estimates

Zacks
Alphabet Inc. (GOOG) came out with quarterly earnings of $9.11 per share, beating the Zacks Consensus Estimate of $2.88 per share. This compares to earnings of $2.31 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +216.32%. A quarter ago, it was expected that this company would post earnings of $2.64 per share when it actually produced earnings of $5.11, delivering a surprise of +93.56%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Alphabet, which belongs to the Zacks Internet - Services industry, posted revenues of $103.62 billion for the quarter ended June 2026, surpassing the Zacks Consensus Estimate by 2.31%. This compares to year-ago revenues of $81.72 billion. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Alphabet shares have added about 10.3% since the beginning of the year versus the S&P 500's gain of 9.7%. While Alphabet has outperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Alphabet was favorable. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #1 (Strong Buy) for the stock. So, the shares are expected to outperform the market in the near future. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here…Read full document

Alphabet Inc. (GOOG) came out with quarterly earnings of $9.11 per share, beating the Zacks Consensus Estimate of $2.88 per share. This compares to earnings of $2.31 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +216.32%. A quarter ago, it was expected that this company would post earnings of $2.64 per share when it actually produced earnings of $5.11, delivering a surprise of +93.56%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Alphabet, which belongs to the Zacks Internet - Services industry, posted revenues of $103.62 billion for the quarter ended June 2026, surpassing the Zacks Consensus Estimate by 2.31%. This compares to year-ago revenues of $81.72 billion. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Alphabet shares have added about 10.3% since the beginning of the year versus the S&P 500's gain of 9.7%. While Alphabet has outperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Alphabet was favorable. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #1 (Strong Buy) for the stock. So, the shares are expected to outperform the market in the near future. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. It will be interesting to see how estimates for the coming quarters and the current fiscal year change in the days ahead. The current consensus EPS estimate is $3.04 on $107.98 billion in revenues for the coming quarter and $14.34 on $423.73 billion in revenues for the current fiscal year. Investors should be mindful of the fact that the outlook for the industry can have a material impact on the performance of the stock as well. In terms of the Zacks Industry Rank, Internet - Services is currently in the top 43% of the 250 plus Zacks industries. Our research shows that the top 50% of the Zacks-ranked industries outperform the bottom 50% by a factor of more than 2 to 1. Another stock from the same industry, Dropbox (DBX), has yet to report results for the quarter ended June 2026. The results are expected to be released on August 6. This online file-sharing company is expected to post quarterly earnings of $0.74 per share in its upcoming report, which represents a year-over-year change of +4.2%. The consensus EPS estimate for the quarter has remained unchanged over the last 30 days. Dropbox's revenues are expected to be $625.6 million, down 0% from the year-ago quarter. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Alphabet Inc. (GOOG) : Free Stock Analysis Report Dropbox, Inc. (DBX) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research

Investor releaseQuarter not tagged2026-07-16

Dropbox to Announce Second Quarter 2026 Earnings Results

Business Wire

SAN FRANCISCO, July 16, 2026--(BUSINESS WIRE)--Dropbox, Inc. (NASDAQ: DBX) announced today that it will report financial results for the second quarter ended June 30, 2026 after market close on Thursday, August 6, 2026. The company will also hold a conference call on the same day at 2:00 PM PT / 5:00 PM ET to discuss its financial results with the investment community. A live webcast and replay of the conference call will be accessible on the Dropbox investor relations website at http://investors.dropbox.com. About Dropbox Dropbox is one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA. For more information on our mission and products, visit dropbox.com. View source version on businesswire.com: https://www.businesswire.com/news/home/20260716857333/en/ Contacts Investors:Sarah [email protected] Media:Tim [email protected]

As of 2026-08-15 • Updated weeklySource: Earnings sourceIngestion runbook