CXM

Over the past six months, Sprinklr’s stock price fell to $5.74. Shareholders have lost 19.5% of their capital, which is disappointing considering the S&P 500 has climbed by 9.4%. This was partly driven by its softer quarterly results and may have investors wondering how to approach the situation. Is there a buying opportunity in Sprinklr, or does it present a risk to your portfolio? Get the full breakdown from our expert analysts, it’s free. Even though the stock has become cheaper, we’re sitting this one out for now. Here are three reasons we avoid CXM, plus one stock we’d rather own. Billings is a non-GAAP metric that is often called “cash revenue” because it shows how much money the company has collected from customers in a certain period. This is different from revenue, which must be recognized in pieces over the length of a contract. Sprinklr’s billings came in at $212.5 million in Q1, and over the last four quarters, its year-on-year growth averaged 5.3%. This performance was underwhelming and suggests that increasing competition is causing challenges in acquiring/retaining customers. Forecasted revenues by Wall Street analysts signal a company’s potential. Predictions may not always be accurate, but accelerating growth typically boosts valuation multiples and stock prices while slowing growth does the opposite. Over the next 12 months, sell-side analysts expect Sprinklr’s revenue to stall, a deceleration versus its 16.6% annualized growth for the past five years. This projection is underwhelming and suggests its products and services will see some demand headwinds. Many software businesses adjust their profits for stock-based compensation (SBC), but we prioritize GAAP operating margin because SBC is a real expense used to attract and retain engineering and sales talent. This is one of the best measures of profitability because it shows how much money a company takes home after developing, marketing, and selling its products. Analyzing the trend in its profitability, Sprinklr’s operating margin rose by 4 percentage points over the last two years, as its sales growth gave it operating leverage. Its operating margin for the trailing 12 months was 6%. We see the value of companies addressing major business pain points, but in the case of Sprinklr, we’re out. After the recent drawdown, the stock trades at 1.5× forward price-to-sales (or $5.74 per share). W...

Sprinklr Inc. (NYSE:CXM) is one of the top 10 hidden AI stocks to buy. On June 10, Sprinklr announced the launch of LLM Insights, a new AI-native capability within its Unified-CXM platform. This tool is designed to help enterprises measure, benchmark, and influence how their brands are represented, perceived, and recommended within AI-generated search results. As Generative AI platforms increasingly shape the consumer journey, many organizations face a visibility gap where they are misrepresented or excluded from synthesized AI answers. LLM Insights addresses this by providing real-time data on a brand’s AI mention rate, share of voice, and competitive positioning, connecting these metrics to tangible outcomes like web traffic and conversions. The platform differentiates itself by using real-world customer conversation data rather than synthetic prompts to generate its insights. By integrating directly into existing workflows, the tool enables teams to detect and correct brand distortions early and take active steps to improve their presence in influential AI-driven recommendations. Sprinklr Inc. (NYSE:CXM) provides enterprise cloud software products. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels, including social, messaging, chat, and text, through its unified customer experience management software platform. The company uses AI to unify and automate customer experience management across digital channels. While we acknowledge the potential of CXM as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: 33 Stocks That Should Double in 3 Years and Cathie Wood 2026 Portfolio: 10 Best Stocks to Buy. Disclosure: None. Follow Insider Monkey on Google News.

Image source: The Motley Fool. Wednesday, March 11, 2026 at 8:30 a.m. ET President and Chief Executive Officer — Rory Read Chief Financial Officer — Anthony Coletta Senior Vice President, Investor Relations — Eric Scro Eric Scro: Thank you, operator, and welcome, everyone, to Sprinklr's Fourth Quarter Fiscal Year 2026 Financial Results Call. Joining us today are Rory Read, Sprinklr's President and CEO; and Anthony Coletta, Sprinklr's Chief Financial Officer. We issued our earnings release a short time ago, filed the related Form 8-K with the SEC, and we've made them available on the Investor Relations section of our website along with the supplementary investor presentation. Please note that on today's call, management will refer to certain non-GAAP financial measures. While the company believes these non-GAAP financial measures provide useful information for investors, the presentation of this information is not intended to be considered in isolation or as a substitute for financial information presented in accordance with GAAP. You are directed to our press release and supplementary investor presentation for a reconciliation of such measures to GAAP. In addition, during today's call, we'll be making some forward-looking statements about the business and about the financial results of Sprinklr that involve many assumptions, risks and uncertainties, including our guidance for the first fiscal quarter and full fiscal year of FY '27, the impact of our corporate strategies, the benefits of our platform and our market opportunity. Our actual results might differ materially from such forward-looking statements. Any forward-looking statements that we make on this call are based on our beliefs and assumptions as of today, and we disclaim any obligation to update them. For more details on the risks associated with these forward-looking statements, please refer to our filings with the SEC also posted on our website. With that, I'll now turn it over to Rory. Rory Read: Thank you, Eric, and hello, everyone. It's great to be with you today. In the fourth quarter, total revenue grew 9% year-over-year to $220.6 million, and subscription revenue grew 6% to $193.4 million. We delivered $37.7 million in non-GAAP operating income, representing a 17% non-GAAP operating margin. I wanted to thank our global teams, customers and partners for their trust and ongoing support. FY '2...

For the quarter ended April 2026, Sprinklr (CXM) reported revenue of $219.48 million, up 6.8% over the same period last year. EPS came in at $0.11, compared to $0.12 in the year-ago quarter. The reported revenue represents a surprise of +1.63% over the Zacks Consensus Estimate of $215.96 million. With the consensus EPS estimate being $0.10, the EPS surprise was +13.75%. While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health. As these metrics influence top- and bottom-line performance, comparing them to the year-ago numbers and what analysts estimated helps investors project a stock's price performance more accurately. Here is how Sprinklr performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts: Gross Margin - Subscription: 74% versus the two-analyst average estimate of 74.7%. Revenue- Subscription: $194.79 million versus the two-analyst average estimate of $193.51 million. The reported number represents a year-over-year change of +5.8%. Revenue- Professional services: $24.69 million versus $22.4 million estimated by two analysts on average. Compared to the year-ago quarter, this number represents a +15.5% change. View all Key Company Metrics for Sprinklr here>>> Shares of Sprinklr have returned +3.8% over the past month versus the Zacks S&P 500 composite's +4.6% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Sprinklr, Inc. (CXM) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research

Image source: The Motley Fool. Wednesday, June 3, 2026, 8:30 a.m. ET President and Chief Executive Officer — Rory Read Chief Financial Officer — Anthony Coletta Head of Investor Relations — Eric Scro Need a quote from a Motley Fool analyst? Email [email protected] Eric Scro: Thank you, operator, and welcome, everyone, to Sprinklr's First Quarter Fiscal Year 2027 Financial Results Call. Joining us today are Rory Read, Sprinklr's President and CEO; and Anthony Coletta, Sprinklr's Chief Financial Officer. We issued our earnings release a short time ago, filed the related Form 8-K with the SEC, and we've made them available on the Investor Relations section of our website, along with the supplementary investor presentation. Please note that on today's call, management will refer to certain non-GAAP financial measures. While the company believes these non-GAAP financial measures provide useful information for investors, the presentation of this information is not intended to be considered in isolation or as a substitute for financial information presented in accordance with GAAP. You are directed to our press release and supplementary investor presentation for a reconciliation of such measures to GAAP. In addition, during today's call, we'll be making some forward-looking statements about the business and about the financial results of Sprinklr that involve many assumptions, risks and uncertainties, including our guidance for the second fiscal quarter and full fiscal year of 2027, the impact of our corporate strategies, the benefits of our platform and our market opportunity. Our actual results might differ materially from such forward-looking statements. Any forward-looking statements that we make on this call are based on our beliefs and assumptions as of today, and we disclaim any obligation to update them. For more details on the risks associated with these forward-looking statements, please refer to our filings with the SEC, also posted on our website. With that, I'll now turn it over to Rory. Rory Read: Thank you, Eric, and hello, everyone. It's great to be with you today. In the first quarter, total revenue grew 7% year-over-year to $219.5 million, and subscription revenue grew 6% to $194.8 million. We delivered $31.7 million in non-GAAP operating income, representing a 14% non-GAAP operating margin. I want to thank our global teams, customers and partners for t...

NEW YORK (AP) — NEW YORK (AP) — Sprinklr, Inc. (CXM) on Wednesday reported fiscal first-quarter profit of $4.2 million. On a per-share basis, the New York-based company said it had profit of 2 cents. Earnings, adjusted for one-time gains and costs, came to 11 cents per share. The results topped Wall Street expectations. The average estimate of three analysts surveyed by Zacks Investment Research was for earnings of 10 cents per share. The customer experience software developer posted revenue of $219.5 million in the period. For the current quarter ending in July, Sprinklr expects its per-share earnings to be 10 cents. The company said it expects revenue in the range of $214 million to $215 million for the fiscal second quarter. Sprinklr expects full-year earnings in the range of 48 cents to 49 cents per share, with revenue ranging from $866.5 million to $868.5 million. _____ This story was generated by Automated Insights (http://automatedinsights.com/ap) using data from Zacks Investment Research. Access a Zacks stock report on CXM at https://www.zacks.com/ap/CXM

Q1 Total Revenue of $219.5 million, up 7% year-over-year Q1 Subscription Revenue of $194.8 million, up 6% year-over-year Q1 net cash provided by operating activities of $70.4 million, and free cash flow of $65.8 million RPO of $1.04 billion, up 10%, and cRPO up 5% year-over-year NEW YORK, June 03, 2026--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its first fiscal quarter ended April 30, 2026. "We delivered solid first‑quarter results with revenue growth, expanding subscription revenue, and strong profitability," said Sprinklr President and CEO, Rory Read. Read continued, "Our renewals are improving, and we have a healthy pipeline reflecting growing customer confidence as we execute the next phase of our transformation. With a strong balance sheet, an AI‑native platform, and more than $1 billion in total RPO, we believe we are well positioned for durable growth and long‑term value creation." First Quarter Fiscal 2027 Financial Highlights Revenue: Total revenue for the first quarter was $219.5 million, up from $205.5 million one year ago, an increase of 7% year-over-year. Subscription revenue for the first quarter was $194.8 million, up from $184.1 million one year ago, an increase of 6% year-over-year. Operating Income (Loss) and Margin: First quarter GAAP operating income was $10.6 million, compared to a loss of $1.8 million one year ago. Non-GAAP operating income was $31.7 million, compared to $36.7 million one year ago. First quarter GAAP operating margin was 5%, compared to (1)% one year ago. Non-GAAP operating margin was 14%, compared to 18% one year ago. Net Income (Loss) Per Share: First quarter GAAP net income per share, diluted was $0.02, compared to a loss per share of $0.01 in the first quarter of fiscal year 2026. Non-GAAP net income per share, diluted for the first quarter was $0.11, compared to $0.12 in the first quarter of fiscal year 2026. Cash, Cash Equivalents, and Marketable Securities: Total cash, cash equivalents, and marketable securities as of April 30, 2026 were $442.8 million. Free cash flow, non-GAAP operating income, non-GAAP operating margin, and non-GAAP net income per share are non-GAAP financial measures defined under "Non-GAAP Financial Measures," and are reconciled to their closest comparable GAAP measure i...

Sprinklr (CXM) came out with quarterly earnings of $0.11 per share, beating the Zacks Consensus Estimate of $0.1 per share. This compares to earnings of $0.12 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +13.75%. A quarter ago, it was expected that this customer experience software developer would post earnings of $0.1 per share when it actually produced earnings of $0.13, delivering a surprise of +30%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Sprinklr, which belongs to the Zacks Technology Services industry, posted revenues of $219.48 million for the quarter ended April 2026, surpassing the Zacks Consensus Estimate by 1.63%. This compares to year-ago revenues of $205.5 million. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Sprinklr shares have lost about 27.8% since the beginning of the year versus the S&P 500's gain of 11.2%. While Sprinklr has underperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Sprinklr was mixed. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #3 (Hold) for the stock. So, the shares are expected to perform in line with the market in the near future. You can see the complete list of today's Zacks #1 Rank (S...

Interested in Sprinklr, Inc.? Here are five stocks we like better. Sprinklr beat Q1 expectations, with revenue up 7% year over year to $219.5 million and non-GAAP operating income at $31.7 million, a 14% margin. Management said the quarter showed improving renewal trends and stronger enterprise engagement. AI-native products are gaining traction, with more than 180 AI projects underway and annual recurring revenue for AI-native SKUs up 47% year over year. Sprinklr also announced the acquisition of ViralMoment’s team and assets to bolster its short-form video analytics capabilities. Guidance was raised for full-year subscription revenue even as total revenue growth remains modest, with fiscal 2027 total revenue expected to rise about 1% and operating income pressured by lower services revenue and added AI investment. Management said it expects performance to improve gradually in the second half as efficiency gains take hold. Sprinklr: Has the smoke cleared to buy back in? Sprinklr (NYSE:CXM) reported first-quarter fiscal 2027 results that topped management’s expectations, with executives pointing to improving renewal trends, stronger enterprise engagement and growing demand for the company’s AI-native customer experience platform. President and Chief Executive Officer Rory Read said total revenue rose 7% year over year to $219.5 million, while subscription revenue increased 6% to $194.8 million. Non-GAAP operating income was $31.7 million, representing a 14% non-GAAP operating margin. → Palantir’s Drone Tailwind Puts Its Defense AI Story Back in Focus for Investors 3 customer engagement stocks you need to watch “We are making meaningful progress in building a stronger, more customer-centric company,” Read said, adding that actions taken since his arrival are beginning to translate into “meaningful and tangible momentum.” Read said Sprinklr remains in the second phase of its multi-year transformation, which the company calls “transition and execution.” That phase is expected to continue through fiscal 2027, with the company aiming to enter an “acceleration” phase as it heads into fiscal 2028. → Best Buy’s AI Laptop Boost Sparks Hope for a BBY Turnaround Sprinklr Gets Targets Raised By Analysts, Here's Why Management said renewal rates improved in the quarter, with Read noting that Sprinklr achieved its best renewal rates since fiscal 2024. Chief Financial Offi...

Sprinklr (CXM) reported fiscal Q1 non-GAAP earnings Wednesday of $0.11 per diluted share, down from

Sprinklr Inc. (NYSE:CXM) delivered first-quarter fiscal 2027 results that surpassed analyst forecasts, although a weaker-than-expected revenue outlook for the remainder of the year tempered market reaction. Shares were little changed in premarket trading on Wednesday, rising just 0.18% as investors balanced the stronger quarterly performance against a cautious forward-looking forecast. The customer experience management software provider reported adjusted earnings of $0.11 per share, ahead of the consensus estimate of $0.10. Quarterly revenue increased 7% year over year to $219.5 million, exceeding analyst expectations of $215.3 million and improving from $205.5 million in the comparable period last year. Subscription revenue, which represents the largest portion of the company’s business, rose 6% to $194.8 million. Despite the quarterly beat, investors focused on Sprinklr’s updated outlook for fiscal 2027. The company projected full-year revenue in a range of $866.5 million to $868.5 million, implying a midpoint of $867.5 million. That forecast came in well below Wall Street expectations of approximately $914.4 million. Management also issued a softer-than-expected outlook for the second quarter. Revenue is expected to range between $214 million and $215 million, with the midpoint slightly below analyst projections of $215.5 million. Second-quarter adjusted earnings per share are forecast at $0.10, compared with consensus expectations of $0.12. President and Chief Executive Officer Rory Read emphasized the company’s operational improvements and customer demand trends. “We delivered solid first-quarter results with revenue growth, expanding subscription revenue, and strong profitability,” said President and CEO Rory Read. “Our renewals are improving, and we have a healthy pipeline reflecting growing customer confidence as we execute the next phase of our transformation.” The comments suggest management remains confident in the company’s strategic initiatives despite the conservative guidance. Sprinklr reported remaining performance obligations (RPO) of $1.04 billion, representing a 10% increase from a year earlier. Current remaining performance obligations, a key indicator of near-term contracted revenue, rose 5% year over year. The growth in backlog points to continued customer commitments and future revenue visibility. The company generated solid cash flow...

This article first appeared on GuruFocus. Total Revenue: $219.5 million, up 7% year-over-year. Subscription Revenue: $194.8 million, up 6% year-over-year. Non-GAAP Operating Income: $31.7 million, representing a 14% non-GAAP operating margin. Free Cash Flow: $65.8 million, representing a 30% free cash flow margin. Cash and Equivalents: $442.8 million with no debt. RPO (Remaining Performance Obligations): $1.04 billion, up 10% year-over-year. Non-GAAP Net Income per Share: $0.11 per diluted share. Subscription Revenue-Based Net Dollar Expansion Rate: 104%. Gross Margin: Subscription gross margin at 74%, total non-GAAP gross margin at 66%. Professional Services Revenue: $24.7 million. AI Native SKUs ARR Growth: Up 47% year-over-year. Warning! GuruFocus has detected 5 Warning Signs with CXM. Is CXM fairly valued? Test your thesis with our free DCF calculator. Release Date: June 03, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Sprinklr Inc (NYSE:CXM) reported a 7% year-over-year increase in total revenue, reaching $219.5 million, with subscription revenue growing by 6% to $194.8 million. The company achieved a non-GAAP operating income of $31.7 million, representing a 14% non-GAAP operating margin. Sprinklr Inc (NYSE:CXM) signed the largest software deal in its history, a multiyear platform agreement with a leading global consumer electronics company. The company is seeing strong growth in its AI-native SKUs, with ARR up 47% year-over-year, and over 180 AI projects underway. Sprinklr Inc (NYSE:CXM) has a debt-free balance sheet and generated $65.8 million in free cash flow in Q1, representing a 30% free cash flow margin. Sprinklr Inc (NYSE:CXM) experienced some pressure in the Middle East, with $3 million to $4 million in deals slipping due to regional challenges. The company expects professional services revenue to decline by 13% year-over-year in Q2, impacting overall revenue growth. Non-GAAP operating income is expected to moderate in Q2 due to lower professional services revenue and increased investment in AI. Sprinklr Inc (NYSE:CXM) is facing higher data and hosting costs, impacting gross margins, particularly in its AI and service delivery segments. The company is no longer disclosing its $1 million customer cohort metric, which may raise concerns about transparency in customer growth and retenti...