CUBI
Customers BancorpCDocument history
Earnings documents stored for CUBI.
Investor releaseQuarter not tagged2026-08-015 Revealing Analyst Questions From Customers Bancorp’s Q2 Earnings Call
StockStory
5 Revealing Analyst Questions From Customers Bancorp’s Q2 Earnings Call
Customers Bancorp’s second quarter saw resilient year-on-year revenue growth, though results came in below Wall Street’s expectations. Management credited the quarter’s performance to a combination of robust deposit gathering, loan growth across diversified commercial verticals, and the operational impact of the company’s ongoing investment in artificial intelligence (AI) initiatives. CEO Samvir S. Sidhu highlighted that the bank’s proprietary AI-powered workflow automation drove efficiency gains and enabled faster commercial loan processing, positioning the company for sustained productivity improvements. Is now the time to buy CUBI? Find out in our full research report (it’s free). Revenue: $227.3 million vs analyst estimates of $230.2 million (9.9% year-on-year growth, 1.3% miss) Adjusted EPS: $2.05 vs analyst estimates of $1.99 (3% beat) Market Capitalization: $2.66 billion While we enjoy listening to the management’s commentary, our favorite part of earnings calls is the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. Steve Moss (Raymond James) asked about the timing for the real estate payments vertical reaching 20% of payment units. CEO Samvir S. Sidhu clarified this is a 2027 goal, with ongoing operational progress. Kelly Motta (KBW) inquired about the impact of lower average cash balances on net interest income and deposit costs. Sidhu explained that digital asset trading softness affected payments float, but growth in real estate payments offset this, and CFO Mark R. McCollom described confidence in net interest income momentum for the second half. Mike (JPMorgan, for Anthony Elian) sought details on the expected deposit growth from the real estate vertical’s pipeline. Sidhu stated the target is to reach $1.5 billion in real estate-related deposits by year-end, up from a current base of about $1 billion. Janet Lee (TD Securities) questioned the impact of new loan yields and regulatory developments like the Clarity Act. Sidhu described consistent new loan yields over SOFR and noted that regulatory clarity would benefit both existing and potential new payments verticals. Manuel Navas (Piper Sandler) asked about the deployment of digital asset funds and the timeline for shifting conservatism in cash deployme…Read full documentShow less
Customers Bancorp’s second quarter saw resilient year-on-year revenue growth, though results came in below Wall Street’s expectations. Management credited the quarter’s performance to a combination of robust deposit gathering, loan growth across diversified commercial verticals, and the operational impact of the company’s ongoing investment in artificial intelligence (AI) initiatives. CEO Samvir S. Sidhu highlighted that the bank’s proprietary AI-powered workflow automation drove efficiency gains and enabled faster commercial loan processing, positioning the company for sustained productivity improvements. Is now the time to buy CUBI? Find out in our full research report (it’s free). Revenue: $227.3 million vs analyst estimates of $230.2 million (9.9% year-on-year growth, 1.3% miss) Adjusted EPS: $2.05 vs analyst estimates of $1.99 (3% beat) Market Capitalization: $2.66 billion While we enjoy listening to the management’s commentary, our favorite part of earnings calls is the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. Steve Moss (Raymond James) asked about the timing for the real estate payments vertical reaching 20% of payment units. CEO Samvir S. Sidhu clarified this is a 2027 goal, with ongoing operational progress. Kelly Motta (KBW) inquired about the impact of lower average cash balances on net interest income and deposit costs. Sidhu explained that digital asset trading softness affected payments float, but growth in real estate payments offset this, and CFO Mark R. McCollom described confidence in net interest income momentum for the second half. Mike (JPMorgan, for Anthony Elian) sought details on the expected deposit growth from the real estate vertical’s pipeline. Sidhu stated the target is to reach $1.5 billion in real estate-related deposits by year-end, up from a current base of about $1 billion. Janet Lee (TD Securities) questioned the impact of new loan yields and regulatory developments like the Clarity Act. Sidhu described consistent new loan yields over SOFR and noted that regulatory clarity would benefit both existing and potential new payments verticals. Manuel Navas (Piper Sandler) asked about the deployment of digital asset funds and the timeline for shifting conservatism in cash deployment. Sidhu indicated that while balances have remained stable, the bank expects a transition toward growth in payments-related deposits over the next quarter or two. In upcoming quarters, the StockStory team will monitor (1) the pace of AI-driven operational improvements and whether the efficiency ratio trends toward management’s ambitious target, (2) the continued scaling and monetization of the cubiX payments platform, especially in real estate and cross-border payments, and (3) the ability of new commercial teams to sustain granular, low-cost deposit growth. Updates on regulatory developments affecting digital asset activities and their integration into the payments business will also be critical. Customers Bancorp currently trades at $78.65, up from $76.09 just before the earnings. In the wake of this quarter, is it a buy or sell? The answer lies in our full research report (it’s free for active Edge members). ALSO WORTH WATCHING: Top 5 Momentum Stocks. The best time to own a great stock is when the market is finally noticing it. These aren’t just high-quality businesses. Something is happening with them right now. Elite fundamentals meet near-term momentum — both boxes checked at the same time. Find out which stocks our AI platform is flagging this week. See this week’s Strong Momentum stocks — FREE. Get Our Strong Momentum Stocks for Free HERE. Stocks that have made our list include now familiar names such as Nvidia (+1,460% between June 2020 and June 2025) as well as under-the-radar businesses like the once-small-cap company Comfort Systems (+1,154% between June 2020 and June 2025). Find your next big winner with StockStory today.
Investor releaseQuarter not tagged2026-07-25Should Customers Bancorp’s Q2 2026 Earnings Beat and Buyback Shift the Outlook for CUBI Investors?
Simply Wall St.
Should Customers Bancorp’s Q2 2026 Earnings Beat and Buyback Shift the Outlook for CUBI Investors?
Customers Bancorp, Inc. has now reported its Q2 2026 results, with net interest income rising to US$193.37 million and net income to US$71.56 million, alongside unaudited quarterly net charge-offs of US$14.58 million and completion of a US$49.08 million share buyback covering 2.09% of shares. The bank’s higher earnings per share, continued loan and deposit growth, and active capital return via buybacks signal management’s focus on scaling its franchise while tightening efficiency and optimizing its balance sheet mix. Next, we’ll examine how this earnings beat, underpinned by record loans and deposits, may influence Customers Bancorp’s existing investment narrative. Invest in the nuclear renaissance through our list of 90 elite nuclear energy infrastructure plays powering the global AI revolution. To own Customers Bancorp, you need to be comfortable with a regional bank leaning into digital platforms like cubiX while growing loans and deposits and keeping credit costs contained. The latest quarter supports that story with higher net interest income, record balances, and an earnings beat, but the uptick in net charge-offs and still-elevated exposure to digital asset related deposits keep credit quality and funding stability as key near term swing factors. The completion of the US$49.08 million share repurchase program, retiring 2.09% of shares, ties directly into the current catalyst: improving per share earnings power while the bank scales its franchise. Taken together with Q2’s higher earnings per share and record deposits, this capital return adds to the existing thesis that management is focused on efficiency and balance sheet mix, even as credit costs and digital asset concentration remain under close watch. Yet behind the strong headlines, rising net charge-offs and concentrated digital asset deposits are signals investors should be aware of as they think about... Read the full narrative on Customers Bancorp (it's free!) Customers Bancorp's narrative projects $958.3 million revenue and $389.4 million earnings by 2029. This requires 5.9% yearly revenue growth and a roughly $120 million earnings increase from $269.3 million today. Uncover how Customers Bancorp's forecasts yield a $90.18 fair value, a 18% upside to its current price. Some of the lowest ranked analysts were already assuming only about US$959 million of revenue and US$395 million of earnings…Read full documentShow less
Customers Bancorp, Inc. has now reported its Q2 2026 results, with net interest income rising to US$193.37 million and net income to US$71.56 million, alongside unaudited quarterly net charge-offs of US$14.58 million and completion of a US$49.08 million share buyback covering 2.09% of shares. The bank’s higher earnings per share, continued loan and deposit growth, and active capital return via buybacks signal management’s focus on scaling its franchise while tightening efficiency and optimizing its balance sheet mix. Next, we’ll examine how this earnings beat, underpinned by record loans and deposits, may influence Customers Bancorp’s existing investment narrative. Invest in the nuclear renaissance through our list of 90 elite nuclear energy infrastructure plays powering the global AI revolution. To own Customers Bancorp, you need to be comfortable with a regional bank leaning into digital platforms like cubiX while growing loans and deposits and keeping credit costs contained. The latest quarter supports that story with higher net interest income, record balances, and an earnings beat, but the uptick in net charge-offs and still-elevated exposure to digital asset related deposits keep credit quality and funding stability as key near term swing factors. The completion of the US$49.08 million share repurchase program, retiring 2.09% of shares, ties directly into the current catalyst: improving per share earnings power while the bank scales its franchise. Taken together with Q2’s higher earnings per share and record deposits, this capital return adds to the existing thesis that management is focused on efficiency and balance sheet mix, even as credit costs and digital asset concentration remain under close watch. Yet behind the strong headlines, rising net charge-offs and concentrated digital asset deposits are signals investors should be aware of as they think about... Read the full narrative on Customers Bancorp (it's free!) Customers Bancorp's narrative projects $958.3 million revenue and $389.4 million earnings by 2029. This requires 5.9% yearly revenue growth and a roughly $120 million earnings increase from $269.3 million today. Uncover how Customers Bancorp's forecasts yield a $90.18 fair value, a 18% upside to its current price. Some of the lowest ranked analysts were already assuming only about US$959 million of revenue and US$395 million of earnings by 2029, so compared with the recent earnings beat and loan growth, their more cautious view on fintech competition and credit risk shows how differently you and other investors might read the same numbers, and why these Q2 results could still shift those expectations. Explore 4 other fair value estimates on Customers Bancorp - why the stock might be worth just $90.18! Disagree with existing narratives? Extraordinary investment returns rarely come from following the herd, so go with your instincts. A great starting point for your Customers Bancorp research is our analysis highlighting 5 key rewards and 1 important warning sign that could impact your investment decision. Our free Customers Bancorp research report provides a comprehensive fundamental analysis summarized in a single visual - the Snowflake - making it easy to evaluate Customers Bancorp's overall financial health at a glance. Opportunities like this don't last. These are today's most promising picks. Check them out now: The future of work is here. Discover the 34 top robotics and automation stocks leading the charge in AI-driven automation and industrial transformation. Find 49 companies with promising cash flow potential yet trading below their fair value. We've uncovered the 9 dividend fortresses yielding 5%+ that don't just survive market storms, but thrive in them. This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned. Companies discussed in this article include CUBI. Have feedback on this article? Concerned about the content? Get in touch with us directly. Alternatively, email [email protected]
Investor releaseQuarter not tagged2026-07-24Customers Bancorp, Inc. Q2 2026 Earnings Call Summary
Moby
Customers Bancorp, Inc. Q2 2026 Earnings Call Summary
Our analysts just identified a stock with the potential to be the next Nvidia. Tell us how you invest and we'll show you why it's our #1 pick. Tap here. Performance was driven by a differentiated organic growth flywheel, resulting in record loans of 18 billion and record deposits of 21.7 billion. Management is operationalizing AI to become an 'AI-native' regional bank, utilizing agentic pods to automate complex workflows in underwriting, onboarding, and compliance. The underwriting engine pilot reduced commercial loan readiness-to-close time by 85%, moving from industry norms of 30-60 days to just 7 days. Strategic recruitment remains a primary growth engine, with teams hired since 2023 now representing 18% of the total deposit base. The cubiX payments platform surpassed 5 trillion in cumulative activity, shifting from a digital asset foundation into high-growth real estate and mortgage finance verticals. Non-interest bearing deposits reached a record 6.9 billion, or 32% of total deposits, driven by the high-conversion success of new commercial teams. Operational Excellence initiatives (OE 2) achieved a 30 million annual run rate benefit, allowing for aggressive reinvestment in technology without inflating the expense ratio. Management set an ambitious 2027 efficiency ratio target in the low-forties, down from approximately 50% today, powered by AI-driven productivity and revenue gains. Net interest margin is expected to have hit a floor in Q2 2026, with a projected rebound toward Q1 levels in Q3 and continued expansion thereafter. The cubiX platform is projected to return to a growth trajectory in 2027 as new verticals like real estate payments scale and diversify the deposit base. The real estate payments vertical is targeted to represent 20% of all payment units by 2027, up from its current status as a scaling startup vertical. Loan growth is expected to trend toward the higher end of the reaffirmed guidance range for the full year 2026 based on strong end-of-quarter momentum. Digital asset trading activity saw a seasonal decline in May and June, leading to lower payments float, though this was offset by growth in real estate deposits. The bank maintains a conservative stance on deploying digital asset-related cash, though it plans to deploy more granular real estate-related deposits into the loan book. Management highlighted the potential for the Clarity…Read full documentShow less
Our analysts just identified a stock with the potential to be the next Nvidia. Tell us how you invest and we'll show you why it's our #1 pick. Tap here. Performance was driven by a differentiated organic growth flywheel, resulting in record loans of 18 billion and record deposits of 21.7 billion. Management is operationalizing AI to become an 'AI-native' regional bank, utilizing agentic pods to automate complex workflows in underwriting, onboarding, and compliance. The underwriting engine pilot reduced commercial loan readiness-to-close time by 85%, moving from industry norms of 30-60 days to just 7 days. Strategic recruitment remains a primary growth engine, with teams hired since 2023 now representing 18% of the total deposit base. The cubiX payments platform surpassed 5 trillion in cumulative activity, shifting from a digital asset foundation into high-growth real estate and mortgage finance verticals. Non-interest bearing deposits reached a record 6.9 billion, or 32% of total deposits, driven by the high-conversion success of new commercial teams. Operational Excellence initiatives (OE 2) achieved a 30 million annual run rate benefit, allowing for aggressive reinvestment in technology without inflating the expense ratio. Management set an ambitious 2027 efficiency ratio target in the low-forties, down from approximately 50% today, powered by AI-driven productivity and revenue gains. Net interest margin is expected to have hit a floor in Q2 2026, with a projected rebound toward Q1 levels in Q3 and continued expansion thereafter. The cubiX platform is projected to return to a growth trajectory in 2027 as new verticals like real estate payments scale and diversify the deposit base. The real estate payments vertical is targeted to represent 20% of all payment units by 2027, up from its current status as a scaling startup vertical. Loan growth is expected to trend toward the higher end of the reaffirmed guidance range for the full year 2026 based on strong end-of-quarter momentum. Digital asset trading activity saw a seasonal decline in May and June, leading to lower payments float, though this was offset by growth in real estate deposits. The bank maintains a conservative stance on deploying digital asset-related cash, though it plans to deploy more granular real estate-related deposits into the loan book. Management highlighted the potential for the Clarity Act or similar regulatory guidance to provide a net benefit to the bank's market structure and customer base. Expense management strategy focuses on decoupling the expense base from revenue growth through proprietary software rather than simple third-party plug-ins. One stock. Nvidia-level potential. 30M+ investors trust Moby to find it first. Get the pick. Tap here. New commercial teams are bringing in 25% to 35% non-interest bearing deposits, while payment-related teams are bringing in exclusively non-interest bearing funds. Management expects margin tailwinds even if the Fed holds rates steady, due to the aggressive remixing of higher-cost funding into low-cost organic deposits. Confidence in the NII ramp is based on the June 30 exit point, where a surge in loan growth and robust deposit pipelines created significant momentum for Q3. The 2025 recruitment vintage has hit its stride, contributing to the expected margin recovery in the back half of the year. Management clarified that AI efforts are focused on proprietary software builds that take quarters to fully realize, rather than immediate software plug-ins. The goal is to achieve a transformational shift in the efficiency ratio by 2027 by significantly increasing the revenue-per-employee through automation.
Investor releaseQuarter not tagged2026-07-24Customers Bancorp Inc (CUBI) Q2 2026 Earnings Call Highlights: Record Growth in Loans and ...
GuruFocus.com
Customers Bancorp Inc (CUBI) Q2 2026 Earnings Call Highlights: Record Growth in Loans and ...
This article first appeared on GuruFocus. Total Loans: Grew 4% in the quarter and 17% year over year to $18 billion. Total Deposits: Increased by over $140 million to a record $21.7 billion. Non-Interest-Bearing Deposits: Reached a record $6.9 billion, 32% of total deposits. Net Interest Income (NII): Increased 9% year over year to over $193 million. Earnings Per Share (EPS): $2.05, up 4% from last quarter and 18% year over year. Return on Equity (ROE): 13.2%. Return on Assets (ROA): 1.13%. Tangible Book Value Per Share: $65.20, up 16% year over year. Net Interest Margin (NIM): 3.17% for the second quarter. Non-Interest Expense: $114.9 million, including $1 million of severance. Efficiency Ratio: Improved by approximately 200 basis points year over year. Capital Ratios: CET1 ratio at 12.8%, TCE to TA ratio at 8.3%. Nonperforming Assets: Below regional bank peer median. Reserve Coverage: 293%. Warning! GuruFocus has detected 3 Warning Sign with CUBI. Is CUBI fairly valued? Test your thesis with our free DCF calculator. Release Date: July 24, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Total loans grew 4% in the quarter and 17% year over year, reaching a record $18 billion. Total deposits increased by over $140 million, setting a new record at $21.7 billion. Non-interest-bearing deposits hit a second consecutive record at $6.9 billion, representing 32% of total deposits. Net interest income (NII) increased by 9% year over year. Tangible book value per share reached a record $65, up 16% year over year. The net interest margin (NIM) for the second quarter was at its lowest point for 2026 at 3.17%. Average cash balances were down, impacting net interest income. The digital asset trading activity was lower in the second quarter, affecting payments float. There was a $600 million remix of less strategic deposits, indicating potential challenges in deposit quality. The company is still in the early stages of realizing expense savings from AI initiatives, with full benefits expected by 2027. Q: Can you elaborate on the timeline for achieving the 20% goal in the real estate payments vertical? A: Sam Sidhu, President and CEO, stated that the 20% goal for the real estate payments vertical is targeted for 2027. This is considered a medium-term goal based on operational forecasts. Q: What is the current margina…Read full documentShow less
This article first appeared on GuruFocus. Total Loans: Grew 4% in the quarter and 17% year over year to $18 billion. Total Deposits: Increased by over $140 million to a record $21.7 billion. Non-Interest-Bearing Deposits: Reached a record $6.9 billion, 32% of total deposits. Net Interest Income (NII): Increased 9% year over year to over $193 million. Earnings Per Share (EPS): $2.05, up 4% from last quarter and 18% year over year. Return on Equity (ROE): 13.2%. Return on Assets (ROA): 1.13%. Tangible Book Value Per Share: $65.20, up 16% year over year. Net Interest Margin (NIM): 3.17% for the second quarter. Non-Interest Expense: $114.9 million, including $1 million of severance. Efficiency Ratio: Improved by approximately 200 basis points year over year. Capital Ratios: CET1 ratio at 12.8%, TCE to TA ratio at 8.3%. Nonperforming Assets: Below regional bank peer median. Reserve Coverage: 293%. Warning! GuruFocus has detected 3 Warning Sign with CUBI. Is CUBI fairly valued? Test your thesis with our free DCF calculator. Release Date: July 24, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Total loans grew 4% in the quarter and 17% year over year, reaching a record $18 billion. Total deposits increased by over $140 million, setting a new record at $21.7 billion. Non-interest-bearing deposits hit a second consecutive record at $6.9 billion, representing 32% of total deposits. Net interest income (NII) increased by 9% year over year. Tangible book value per share reached a record $65, up 16% year over year. The net interest margin (NIM) for the second quarter was at its lowest point for 2026 at 3.17%. Average cash balances were down, impacting net interest income. The digital asset trading activity was lower in the second quarter, affecting payments float. There was a $600 million remix of less strategic deposits, indicating potential challenges in deposit quality. The company is still in the early stages of realizing expense savings from AI initiatives, with full benefits expected by 2027. Q: Can you elaborate on the timeline for achieving the 20% goal in the real estate payments vertical? A: Sam Sidhu, President and CEO, stated that the 20% goal for the real estate payments vertical is targeted for 2027. This is considered a medium-term goal based on operational forecasts. Q: What is the current marginal cost of deposits, and how might this affect funding costs if the Fed maintains current levels? A: Sam Sidhu explained that the marginal cost of deposits is aligned with Fed funds, with a significant portion being non-interest-bearing. This has led to a decrease in interest-bearing deposit costs, and the company expects continued tailwinds in margin and NII growth. Q: How does the loan pipeline look, and which verticals are showing strength? A: Mark McCollom, CFO, indicated that the loan pipelines are strong, with no changes to guidance. The company is optimistic about continued strong loan growth in the second half of the year, with different verticals leading growth each quarter. Q: Can you provide details on the impact of AI efforts on expenses and productivity? A: Sam Sidhu noted that AI efforts have led to significant productivity improvements, saving 46,000 hours equivalent to 24 FTEs. The focus is on decoupling expense growth from revenue growth, with ambitious efficiency goals set for 2027. Q: What is the outlook for net interest income (NII) in the second half of the year? A: Mark McCollom confirmed that the second quarter was the low point for NII, with expectations for stronger NII and margin in the second half. This confidence is based on robust deposit pipelines and loan growth momentum. For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Investor releaseQuarter not tagged2026-07-24Customers Bancorp Q2 Earnings Call Highlights
MarketBeat
Customers Bancorp Q2 Earnings Call Highlights
Interested in Customers Bancorp, Inc? Here are five stocks we like better. Customers Bancorp reported Q2 2026 EPS of $2.05, up 4% from last quarter and 18% from a year ago, driven by stronger loan growth, deposit gathering, and net interest income. Management reaffirmed full-year guidance and expects net interest income to improve in the second half of 2026. Balance sheet growth remained strong, with total loans reaching a record $18 billion and total deposits rising to a record $21.7 billion. Non-interest-bearing deposits also hit a second consecutive record at $6.9 billion, or 32% of deposits. The company highlighted progress in cubiX payments and AI-driven efficiency efforts, including more than $5 trillion in cumulative transaction activity and over 46,000 hours saved through automation. Management also said it is targeting a low-40% efficiency ratio by 2027, down from roughly 50% currently. Customers Bancorp (NYSE:CUBI) reported second-quarter 2026 earnings per share of $2.05, up about 4% from the prior quarter and 18% from a year earlier, as loan growth, deposit gathering and net interest income increased. CEO Sam Sidhu and Chief Financial Officer Mark McCollum said the company reaffirmed its key full-year guidance and expects stronger net interest income in the second half of 2026. Total loans reached a record $18 billion, rising $624 million, or 4%, during the quarter and 17% year over year. Total deposits increased by more than $140 million sequentially to a record $21.7 billion, while non-interest-bearing deposits reached a second consecutive record of $6.9 billion, representing 32% of deposits. → Could Truth API Become Trump Media’s First Meaningful Revenue Driver? “The second quarter was further evidence of our core strategy firing on all cylinders,” Sidhu said, citing continued balance-sheet growth, credit quality and capital levels. Net interest income totaled more than $193 million, increasing $16 million, or 9%, from a year earlier. McCollum said the increase reflected higher average loan balances and a lower cost of funds. On an annualized linked-quarter basis, net interest income rose about 4%. → GE Vernova Just Sent a Mixed AI Signal to Investors The company’s net interest margin was 3.17% in the second quarter, which McCollum described as the expected low point for 2026. Customers Bancorp expects third-quarter margin to move closer to its…Read full documentShow less
Interested in Customers Bancorp, Inc? Here are five stocks we like better. Customers Bancorp reported Q2 2026 EPS of $2.05, up 4% from last quarter and 18% from a year ago, driven by stronger loan growth, deposit gathering, and net interest income. Management reaffirmed full-year guidance and expects net interest income to improve in the second half of 2026. Balance sheet growth remained strong, with total loans reaching a record $18 billion and total deposits rising to a record $21.7 billion. Non-interest-bearing deposits also hit a second consecutive record at $6.9 billion, or 32% of deposits. The company highlighted progress in cubiX payments and AI-driven efficiency efforts, including more than $5 trillion in cumulative transaction activity and over 46,000 hours saved through automation. Management also said it is targeting a low-40% efficiency ratio by 2027, down from roughly 50% currently. Customers Bancorp (NYSE:CUBI) reported second-quarter 2026 earnings per share of $2.05, up about 4% from the prior quarter and 18% from a year earlier, as loan growth, deposit gathering and net interest income increased. CEO Sam Sidhu and Chief Financial Officer Mark McCollum said the company reaffirmed its key full-year guidance and expects stronger net interest income in the second half of 2026. Total loans reached a record $18 billion, rising $624 million, or 4%, during the quarter and 17% year over year. Total deposits increased by more than $140 million sequentially to a record $21.7 billion, while non-interest-bearing deposits reached a second consecutive record of $6.9 billion, representing 32% of deposits. → Could Truth API Become Trump Media’s First Meaningful Revenue Driver? “The second quarter was further evidence of our core strategy firing on all cylinders,” Sidhu said, citing continued balance-sheet growth, credit quality and capital levels. Net interest income totaled more than $193 million, increasing $16 million, or 9%, from a year earlier. McCollum said the increase reflected higher average loan balances and a lower cost of funds. On an annualized linked-quarter basis, net interest income rose about 4%. → GE Vernova Just Sent a Mixed AI Signal to Investors The company’s net interest margin was 3.17% in the second quarter, which McCollum described as the expected low point for 2026. Customers Bancorp expects third-quarter margin to move closer to its first-quarter level and to build from there, while net interest income is expected to be stronger in the year’s second half. Management pointed to deposit pipelines, continued remixing of higher-cost funding, the contribution from recently hired commercial teams and loan growth that accelerated late in the second quarter. During the quarter, the bank remixed more than $600 million of less-strategic deposits, improving pricing by 150 basis points, according to McCollum. → D-Wave Quantum or a Quantum ETF: Which Is the Better Bet? In response to an analyst question, McCollum said the company’s loan-growth outlook appears more likely to land toward the higher end of its guidance range. He said new-loan pricing varied by business vertical, generally ranging from 200 to 225 basis points over SOFR to 300 basis points over SOFR. Non-interest-bearing deposits increased by about $175 million during the quarter. Excluding the digital-assets, or DA, channel, such balances rose approximately $375 million, up 14% sequentially and 37% year over year. The company has added more than $840 million of non-interest-bearing deposits outside the DA channel over the past 12 months. Sidhu said teams recruited since 2023 account for 18% of the company’s deposit base. Teams hired during the past 12 months held more than $500 million in deposits across 1,600 accounts, with 63% of those deposits non-interest bearing. The company said about 30 team members had joined or were in advanced discussions to join during 2026, with four teams expected to join in the third quarter. Management said the bank’s 2025 recruiting cohort became profitable in approximately three quarters and operated with roughly 1.7 times deposits to loans. The company also cited a roughly $250 million non-interest-bearing deposit pipeline for new teams over the following 90 days. Customers Bancorp’s cubiX payments platform surpassed $5 trillion in cumulative transaction activity during the quarter. The bank said it processed more than 200,000 cubiX internal transfers year to date, double the level in the comparable period last year. The real estate payments vertical is becoming a larger contributor, with transaction volume rising roughly sevenfold sequentially and spot deposit balances exceeding $400 million after only a few quarters. The bank added about 350 deposit accounts in the vertical. Sidhu said the company projects that real estate could represent 20% of payment units by 2027. Management said mortgage-finance customers migrated to cubiX and newly added real estate customers represented about $1 billion in aggregate balances, with an internal target of reaching approximately $1.5 billion by year-end. While DA trading activity was lower in May and June, management said total cubiX balances were roughly flat in the quarter because of growth in real estate payments. Customers Bancorp said it expects cubiX to become a growth area in 2027 as newer verticals scale. Sidhu said Customers Bancorp is pursuing a goal of becoming an “AI-native regional bank.” The company is working with OpenAI engineers on custom capabilities and has piloted a multi-agent credit-underwriting process that it said helped close certain commercial-and-industrial and commercial-real-estate loans within a week. The bank said its AI-enabled workflow automation has saved at least 46,000 hours, equivalent to 24 full-time employees, and that employees have built more than 600 agents and custom GPTs. All team members are now AI licensed, according to Sidhu. Management is targeting a low-40% run-rate efficiency ratio in 2027, compared with roughly 50% currently, through revenue growth and productivity improvements. Non-interest expense was $114.9 million in the second quarter, including about $1 million of severance. The company’s operational excellence program has achieved its $30 million annual run-rate target, including about $4 million from revenue initiatives and $26 million from expense initiatives. Tangible book value per share rose 3% sequentially and 16% year over year to $65.20. The CET1 ratio stood at 12.8%, while the tangible common equity-to-tangible assets ratio was 8.3%. Management said credit quality remained stable, with commercial charge-offs at 18 basis points and reserve coverage at 293%. Customers Bancorp, Inc (NYSE: CUBI) is a bank holding company headquartered in Phoenixville, Pennsylvania, and the parent of Customers Bank, a federally chartered institution. The company offers a full suite of commercial and consumer banking services, combining traditional deposit and lending products with modern digital banking platforms. As a publicly traded entity, Customers Bancorp focuses on delivering tailored financial solutions to mid‐market companies, small businesses, professionals and individuals across the United States. Through its commercial banking division, the company provides term loans, lines of credit, real estate financing, asset‐based lending and treasury management services. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. The article "Customers Bancorp Q2 Earnings Call Highlights" was originally published by MarketBeat. View MarketBeat's top stocks for July 2026.
TranscriptFY2026 Q22026-07-24FY2026 Q2 earnings call transcript
Earnings source - 87 paragraphs
FY2026 Q2 earnings call transcript
Hello, everyone. Thank you for joining us, and welcome to the Customers Bancorp, Inc. second quarter 2026 earnings webcast. After today's prepared remarks, we will host a question and answer session. If you would like to ask a question, please press star one to raise your hand. To withdraw your question, press star one again. I will now hand the conference over to Phil Watkins, Executive Vice President, Head of Corporate Development and Investor Relations. Phil, please go ahead.
Thank you, Ellen, and good morning, everyone. Thank you for joining us for the Customers Bancorp's earnings webcast for the second quarter of 2026. We'd like to remind you that today's presentation may contain forward-looking statements which are subject to uncertainty and changes in circumstances. Actual results may differ materially from management's expectations due to a variety of factors, which are described in our earnings materials and our SEC filings. We also reference non-GAAP financial measures, so it's important to review our GAAP results in the presentation and the reconciliations in the appendix. The presentation you will see during today's webcast has been posted on the investors webpage of the bank's website at www.customersbank.com. You can also download a PDF of the full press release.
Please refer to our SEC filings, including our most recent Form 10-K and Form 10-Q, and our current reports on Form 8-K for a more detailed description of the assumptions and risk factors related to our business. Copies of these filings may be obtained from the SEC or by visiting the investor relations section of our website. At this time, it is my pleasure to introduce Customers Bancorp CEO, Samuel Sidhu.
Thanks, Phil. Good morning, everyone, and welcome to Customers Bancorp's second quarter 2026 earnings call. I'm joined this morning by our Chief Financial Officer, Mark McCollom. I'll take you through a few key highlights from the second quarter, give you an update on our strategic priorities, and then Mark will provide additional detail on our financials. Customers Bank continues to deliver for our customers and shareholders with this quarter's results once again reflecting strong, consistent financial results that come from disciplined execution of our differentiated strategy by a best-in-class team. Turning to slide four. The second quarter was further evidence of our core strategy firing on all cylinders with consistent and reliable financial performance and growth. A few highlights. Total loans grew 4% in the quarter and 17% year-over-year to a record $18 billion. Total deposits grew over $140 million to a record $21.7 billion.
Non-interest-bearing deposits hit a second consecutive record at $6.9 billion or 32% of total deposits. NII increased 9% year-over-year. Tangible book value per share across $65, a period end record, up 16% year-over-year, extending our industry-leading pace. That's 16 consecutive records for book value, four for loans, and seven for total deposits. We did all of this while maintaining pristine credit quality and robust capital levels, even while growing the balance sheet and modestly buying back shares. On slide five, you can see our priorities for 2026, the same four we've been executing against all year. I'll provide an update on each again this quarter, starting with AI on slide six. Last quarter, we told you we were operationalizing AI and automation across Customers Bank. We're seeking transformational change with a goal of becoming the nation's leading AI native regional bank.
To give you some color on what that means, let me start by saying that none of this happens by chance. Every use case we build moves through the same repeatable cycle. We create AI agentic pods by pairing our engineers with subject matter experts that own the work, shadow the real workflow, then build agents in our own data and systems, starting with the highest impact opportunities. We then validate and measure the real impact first, and only then does it get absorbed into the operations of the bank. We're driving this through two complementary tracks, top-down strategic initiatives and extensive bottoms-up use cases being built organically by our teams. Our top-down roadmap spans three domains, lending, deposits, and payments. That top-down work took a huge step forward in April when we announced a strategic collaboration with OpenAI, an expansion of a relationship that began back in 2023.
This isn't a typical enterprise licensing relationship with a frontier model provider. It's embedding OpenAI engineers side by side with our team, building custom capabilities bespoke for our processes. Let me start by giving you an update on the first top-down initiative, loans. Our engineers have architected a multi-agentic credit underwriting process that can allow us to be ready to close commercial loans in seven days or less versus industry norms of 30-60 days. I'm thrilled to say that we piloted this tool this quarter and successfully closed C&I and CRE loans that utilized this underwriting engine within a week. That's an 85% reduction in readiness to close, which should result in huge productivity and revenue gains through more business, but more importantly, it will deliver an enhanced client experience and confidence in our bank. Moving to deposits.
We kicked off an effort to rebuild our commercial onboarding process from scratch with an ambitious target of opening complex commercial accounts in minutes, not hours. We expect to have real progress and an update for you on this next quarter. On payments, we're way ahead of the curve here. We believe we were the first bank to publish an MCP or Model Context Protocol last year for our commercial payments customers. One revenue-generating use case we're advancing on is a modernized, fully routable network for 24/7 cross-border payment settlement on our cubiX network that we'll share more detail as it develops. Now for a few examples from the bottom-up side, which is reaching every corner of our institution. We're equipping bankers to drive increased conversion, which has led to 110% improvement in select front-office areas' prospecting success rates.
To help make that tangible, just one commercial deposit group has averaged $2 million per month in non-interest-bearing deposit growth since the launch of the tool. In the back office, we're using agentic orchestration to enable products for new deposit customers, reducing setup times from an hour down to a couple of minutes. In risk and compliance, we're leveraging AI-powered KYC screening, which allows our team to boost their productivity by 50%. In corporate functions, we're reviewing legal documents in minutes, not hours, tracking accuracy across regulatory filings, and have shortened our month-end closing cycle by 60%. Everything I've walked you through here is proprietary and purpose-built in-house by Customers Bank employees. To give you some context on the impact we're experiencing, our team has now saved at least 46,000 hours through AI-enabled workflow automation, up about 65% from last quarter and equivalent to 24 FTEs.
They've built more than 600 agents and custom GPTs, up 20% in the last 60 days alone. 100% of our team members are now AI licensed, up from 75% last quarter, and we're providing extensive training and support to our entire organization. I'm personally leading a 40-person and growing team today representing about 5% of our workforce focused on AI workflow transformation. How will this translate financially for us? Well, we've set a goal of getting to a low 40s run rate efficiency ratio in 2027 versus the 50% or so we're at today through a combination of revenue growth and increased productivity. I've said it before and I'll say it again, we believe AI is the most significant opportunity in a generation for a bank of our size, and we intend to be the one that proves what serious adoption looks like.
Moving to slide seven and cubiX. We've said for some time that excelling in payments is critical to future success in our industry. Let me first frame where our cubiX industry expansion stands. DA 24/7 settlement was our foundation. We moved to mortgage finance clients, and now real estate has become a fast-growing vertical. To put it in perspective, from what was essentially a startup vertical based on adoption and pipeline, we now project this vertical could represent 20% of all payment units. Capital markets is an opportunity ahead. Think traditional finance exchanges as the whole industry moves toward continuous around-the-clock trading. We are also looking at incubating new verticals, facilitating 24/7 cross-border and other 24/7 settlement transactions as customers, and in some cases, their agents continue to expect faster payments. The combination of a cutting-edge product with a best-in-class team is already producing strong results.
Quarter-over-quarter in the real estate payments vertical, transaction volume is up roughly seven times. Spot deposit balances are up more than four times, reaching $400 million in just a few quarters, and we've added approximately 350 new deposit accounts. A major milestone in the quarter is that we surpassed $5 trillion in cumulative transaction activity. That is a truly staggering figure and shows just how mission-critical this payments network is to our clients. Importantly, the unit count of transactions is continuing to accelerate. To put that in perspective, year to date, we've processed over 200,000 cubiX internal transfers, which is double from the same time last year. We remain in the early innings of unlocking the full value of this platform. At the end of last year, I told you we did not expect this to be a growth vertical.
However, based on tangible progress we are seeing through the end of this year, we now expect cubiX to be a growth area in 2027 as these new verticals continue to scale with granular, diversified, low-cost deposits. Turning to slide eight, I want to discuss what we believe is a driving engine behind our success, our organic growth flywheel. It starts with service. Our Net Promoter Score is 81, nearly double the industry benchmark of 41, and puts us at the top of the industry. That level of service drives deeper client engagement, stronger retention, more referrals. That engagement builds momentum and financial performance. That performance allows us to reinvest into people and technology. That investment helps us attract and retain top teams who bring clients and service expertise, starting the cycle over again. You can see the output on the right of the slide.
We're the number one core EPS compounder and number two in tangible book value per share compounder among our peers. Our organic growth deposit rate is roughly at two times the peer median. None of this works, though, without the right people. That brings me to our team recruitment strategy update, which I'll cover on the next slide. The teams we've recruited since 2023 now represent 18% of our deposit base, about one-fifth of the entire franchise. Let that sink in. In just 36 months, entirely organically, we've built roughly one-fifth of this bank through recruiting. These new teams are extremely accretive to the bank's efficiency ratio, with mature vintages operating at efficiency ratios in the 20%-30% range. We want to spotlight the 2025 vintage hired in the last 12 months.
These teams already hold more than half a billion dollars in deposits across 1,600 accounts or over 6% of our total commercial accounts. They're incredibly granular, today averaging about $340,000 per account. Due to the smaller balances and operational nature, 63% are non-interest bearing at a spot cost of about 70 basis points. Similar to last quarter, the non-interest-bearing deposit pipeline for new teams is incredibly around $250 million in the next 90 days or so. The economics are compelling. Similar to our 2024 teams, our 2025 teams have already reached profitability in approximately three quarters. They run at roughly 1.7x deposits to loans, generating a spread of around 500 basis points on top of the excess low-cost deposits they bring. I'm happy to share a quick preview of what we've accomplished with our 2026 vintage.
Year-to-date, about 30 team members have joined or are in advanced discussions to join, with four teams expected to join this quarter. These teams already have a nine-figure loan and deposit pipeline to capture by year-end. We're optimistic that these teams could similarly turn profitable within 12 months. With that, I'll turn it over to Mark to talk you through the financials in more detail.
Thanks, Sam, and good morning, everyone. My comments will begin on slide 10. We are only showing you GAAP earnings this quarter, as we do not have any material adjustments to these GAAP results. We delivered EPS of $2.05, up roughly 4% from last quarter and 18% year-over-year, continuing the consistent high-quality earnings growth this franchise has delivered. ROE and ROA came in at 13.2% and 1.13%, respectively. Turning to slide 11 and the broader deposit franchise. Total deposits ended the quarter at $21.7 billion, an increase of $2.7 billion year-over-year. While total deposit growth for the quarter was more measured, this masks a lot of activity under the surface. First, we continue to remix less strategic deposits of over $600 million in the quarter, picking up 150 basis points and bucking industry trends. Second, the quality continued to improve, and I will highlight a few stats.
Non-interest-bearing deposits grew by about $175 million in the quarter to a second consecutive period end record of $6.9 billion. As you can see on the top right chart, over the last two years, we have increased our non-interest-bearing deposit percentage from 25% to 29% to 32% of total deposits, top quartile among regional bank peers. Excluding our DA channel, non-interest-bearing balances grew approximately $375 million during the quarter. This is up 14% quarter-over-quarter and 37% year-over-year. In the last 12 months, we have added over $840 million of non-interest-bearing deposits outside of the DA channel, a direct result of the commercial team recruitment strategy Sam just walked through. I want to be clear about our ambition here because it helps you understand the potential we see in the franchise.
Our goal is to have the highest percentage of non-interest-bearing deposits within our peer group, and we are almost there. Turning to slide 12 and loans. Total loans grew $624 million or 4% in the quarter to $18 billion, double the 2% linked quarter growth for the industry. On a year-over-year basis, loans are up 17%. Just as important as the pace of growth is the breadth. Commercial growth was diversified across the franchise, led by verticals like commercial real estate, real estate specialty finance, and community C&I with smaller contributions from multiple other verticals. As we always say, the mix of top contributors may shift from quarter-to-quarter, but the diversified nature of our origination platform increases the confidence in our guidance as it lets us grow while remaining disciplined on structure and pricing. Slide 13 covers our net interest income and margin.
We view the second quarter as the inflection point for the year. Net interest income was over $193 million, up $16 million or 9% year-over-year, driven by higher average loan balances and a lower cost of funds. On a linked quarter annualized basis, net interest income grew about 4%. We remain focused on that NII growth, which continues to be strong as I just outlined. As we signaled last quarter, our second quarter net interest margin of 317 is expected to be the low point for 2026. We expect our net interest margin to move back toward first quarter levels in the third quarter and to build from there. We also expect net interest income to be stronger in the back half of the year. This NIM and NII trajectory is grounded in a few factors.
Our deposit pipelines are robust and are expected to convert into continued low-cost deposit gathering. We have continued deposit remixing opportunities in the second half of the year. The 2025 teams have hit their stride and are helping to drive that momentum. A surge in loan growth in the second half of the second quarter creates momentum for the third quarter, as well as a strong pipeline for the third quarter. Despite the headwinds the industry is facing, we continue to have levers on both sides of the balance sheet, and we remain optimistic about strong NII growth and steady margin tailwinds during the second half of 2026. Moving to slide 15 and expenses. Non-interest expense was $114.9 million in the quarter, which included about $1 million of severance.
The story here continues to be positive operating leverage. Through the first six months of 2026, our core efficiency ratio improved by approximately 200 basis points, and revenue growth outpaced expense growth, generating roughly 430 basis points of positive operating leverage over the same period last year. Our non-interest expense as a percent of average assets was 1.82%, among the lowest of any regional bank peer. I'd underscore that we're delivering this efficiency while investing heavily in people and technology. The ability to grow the franchise and improve efficiency at the same time is supported by our second operational excellence initiative, or OE2, which I'll cover on slide 16. Coming into the year, OE2 targeted $20 million in annual run rate benefits. Last quarter, we raised that to $30 million by adding $10 million to phase two.
I'm pleased to report that we have now achieved the full $30 million run rate target. Roughly $4 million of this comes from revenue initiatives, and about $26 million came from expense initiatives. Stepping back, that makes two consecutive years of over $30 million in operational excellence accomplishments. These savings are being reinvested directly into the franchise. It's how we've been able to both hire 18 new teams, delivering $3.9 billion of deposit growth since 2023, while maintaining a top decile OPEX ratio compared to our peers. This has become a repeatable muscle for us and a key component of sustaining positive operating leverage. On slide 17, tangible book value per share grew to $65.20, up 3% quarter-over-quarter and 16% year-over-year.
That's approximately two and a half times where we stood at the end of 2019, a CAGR of roughly 15%, compared to about a 5% CAGR for regional bank peers over the same period. We view tangible book value compounding as the clearest long-term measure of shareholder value creation. Turning to slide 18, our capital position remains strong and continues to provide meaningful strategic flexibility. Our CET1 ratio was 12.8%, and our TCE to TA ratio grew 40 basis points year-over-year to 8.3%, even as tangible assets grew 18% over the same period. Strong organic earnings position us to support continued balance sheet growth and, when appropriate, to return capital to our shareholders. On slide 19, credit quality remains stable across the board. Non-performing assets as a percent of total assets remain below the regional bank peer median.
Net charge-offs continue to perform well, with commercial charge-offs remaining low at just 18 basis points and our smaller consumer portfolio performing well. Reserve coverage was solid at 293%. I'll close with our management guidance on slide 20, in which we are reaffirming all key metrics. For loans, as I mentioned earlier, we continue to see good growth opportunities from many different verticals. For deposits, the account and balance momentum from our new teams and real estate payments vertical are looking strong going into the second half of the year. The combination of loan and deposit growth opportunities should result in solid growth in net interest income. On non-interest expense, we're maintaining our target even as we continue to invest significantly in people and technology. Lastly, on capital and taxes, we have no changes to our targets.
Taken as a whole, we believe this guidance sets up for a strong second half to 2026. With that, I'll pass the call back to Sam for closing remarks before we open up the line for your questions.
Thanks, Mark. To wrap up, in the second quarter, we delivered strong, consistent growth across every major dimension of the franchise. AI continues to integrate into the operating fabric of transform our core lending, deposit onboarding, and payments infrastructure. Our commercial payments platform surpassed $5 trillion in cumulative activity, and we're continuing to expand into new verticals and use cases. Deposits grew 15% year-over-year, and non-interest-bearing deposits hit another record. Our new teams added about $600 million so far this year, and our second wave of 2026 teams should be starting in the third quarter. Loans grew 17% year-over-year, NII increased 9% year-over-year, and our EPS grew 18% year-over-year. Lastly, we continue to deliver strong positive operating leverage while investing meaningfully, as you heard from Mark, in people and technology. With that, we'll now open up the line for questions.
We will now begin the question-and-answer session. Please limit yourself to one question and one follow-up. If you would like to ask a question, please press star one to raise your hand, and to withdraw your question, press star one again. We ask that you pick up your handset when asking a question for optimum sound quality, and if muted locally, please remember to unmute your device. Please stand by while we compile the Q&A roster. Your first question comes from the line of Steve Moss with Raymond James. Your line is open. Please go ahead.
Good morning. Nice quarter here. Sam, maybe just starting off with your comments here. You mentioned you're looking to get the real estate vertical to be about 20% of payments here. Just kind of curious as to how you're thinking about the timing of that 20% goal.
Hey, Steve. Good morning. That is a 2027 goal. We sort of forecasted a little bit about operationally how we think about units and payment volume. We do think that's sort of a medium-term goal.
Okay. Got you. Just kind of thinking about, you have a lot of drivers here with regard to deposit growth. Clearly, a lot of non-interest-bearing added this quarter. Just kind of curious, what's the marginal cost of deposits these days that you're bringing on? It seems like it's probably lower than what we were thinking about in the past. How much of a cadence maybe could we see in terms of funding cost declines if the Fed holds rates steady at current levels?
Yep. I'm happy to take that, Steve. Really, I think you hit the nail on the head. We are basically, I think, seeing a convergence of two of our top priorities. One is organic loan and deposit growth. The teams that we're recruiting are bringing in 25%-30%, as high as sometimes 35% non-interest-bearing deposits and operating accounts. Our payments-related commercial teams are bringing in almost exclusively non-interest-bearing deposits, and hence you're getting that over 50%. That's really what's driving this. We do continue to see this level of very high index non-interest-bearing deposit growth coming from our commercial teams, which I think is a testament to our heads down focus and dedication to our priorities. As you think about that, what does that mean?
Let's say the marginal cost of deposits, just for ease of simplicity is at Fed funds, you're bringing in 60% at non-interest-bearing. The majority of our loan growth is coming in at about a 6% NIM. We'll see. Our interest-bearing cost deposits did go down this quarter. We remixed about $600 million or so of higher cost funding which is happening on the level of the deposits. We'll continue to hopefully see tailwinds in our margin in addition to NII growth, which we've always sort of said is paramount for us.
Okay. Great. Appreciate that. Let me just sneak one last one in. On the loan pipeline, good to see another quarter of loan growth. Just curious, obviously, this year is the strongest quarter. How is that loan pipeline these days? I know it bounces from quarter-to-quarter, but any color you could give in terms of strength of verticals here?
Yeah, Steve, good morning. This is Mark. As you know, we always say that quarter-to-quarter different verticals are going to step to the forefront and be the leader in that loan growth. Our loan pipelines feel good. We have not changed our guidance here mid-year, we feel very optimistic about continuing strong loan growth in the back half of the year.
Okay, great. I'll step back in queue here. Thank you very much, guys.
Your next question comes from Kelly Motta with KBW. Your line is open. Please go ahead.
Good morning. Thanks for the question. Sam, I guess kicking it off on the balance sheet, it looks like the average cash balances were down a bit, which weighed on your NII. Can you provide color? How much of this was related to declines in average cubiX? I apologize I didn't see that stat in the deck. Thanks.
Good morning, Kelly. You were coming in and out a little bit. I think I heard the full question. Let me know if I miss anything. I think that what I would sort of say as it relates to your question about non-interest-bearing deposits and linking it back to cubiX. As you are aware and maybe sort of also referenced in some of your notes, DA trading was down in the second quarter especially in May and June. Lower trading activity leads to lower payments float. In the presentation we did reference that DA balances were $3.8 billion. Total cubiX balances were roughly flat in the quarter, and that's really a testament to sort of the growth in the real estate payments vertical.
I think I'd also just highlight that what's interesting about cubiX is Steve touched on in a little bit of percent of units as we look out in the next sort of 12 to 18 months, but also just on our existing platform, the number of transactions actually doubled year-over-year. We continue to deepen and integrate with our customer base today.
Okay. I see those spot balances in the deck for the footnote were about $3.8 billion, which didn't fall as much as I had expected. Do you have what happened with the average balances there?
Yes, on a spot basis, it was about $200 million. I don't know the exact average. I think it's about $300 million specific to that DA. We made that up in granular real estate cubiX deposits by June 30th.
Got it. That's helpful. Then with the NII guide reiterated, it implies a ramp in the second half of the year. Given kind of this, I think Q2 is what you've described as the low point kind of jumping off. What gives you confidence in being able to really ramp that NII to get into that range? Thank you.
Yeah. That's right, Kelly. Hey, good morning. It's Mark. Yeah, that's exactly right. It's really the exit point at June 30th both in the pipelines on the deposit side, plus actual loan balances that we saw much of our loan growth in the second quarter came in the month of June. The exit points of both loans and deposits plus just the momentum from our different verticals give us confidence for the back half of the year both on a NII basis and on a margin basis.
Got it. I'll step back. Thank you so much.
Your next question comes from the line of Anthony Elian with JPMorgan. Your line is open. Please go ahead.
Morning, guys. This is Mike on for Tony. On cubiX, saw some good traction with the real estate vertical this quarter, added about $300 million. I know you mentioned reaching the 20% goal is sort of a 2027 event, but you guys also mentioned that that vertical has a nine-figure pipeline per quarter through year-end. I guess, how much of that pipeline do you sort of expect to convert in 2026, more specifically into actual deposit growth?
Hey, good morning, Mike. Specifically, as we talked about earlier in the year, we'd sort of migrated some of our mortgage finance customers onto cubiX, who are looking for sort of that operational payments lift. We added new to the bank real estate customers. Those two in aggregate are about a billion dollars today. We expect that we are hopeful our internal target is getting that to about a billion and a half by the end of the year.
Okay, great. On slide six, there's a lot of great metrics here on the AI efforts. On an expense basis, you guys already gave some good context on how it's benefiting the company today, but are you able to quantify at all how much in expense savings you've sort of recognized already from these AI efforts?
I think that these aren't software plug-ins where we're actually building proprietary software, and some of the larger lifts actually take quarters, not weeks. The tech that we're sort of dealing with that has really helped us work on transformational workflow automation is really only about six months old or so. We're seeing productivity lifts today that'll help us sort of think about reducing expense investment in the future. Really our focus is decoupling our expense base from our revenue growth as we get into 2027. I think we've put a very ambitious 2027 run rate goal out there, and that kind of combines the two of those together.
Thank you.
Your next question comes from the line of Tyler Cacciatori with Stephens. Your line is open. Please go ahead.
Hey, good morning. I guess just headed back to digital assets. I just wanted to clarify that $3.8 billion, that's exclusive of the mortgage finance and real estate balances, right?
That's right.
Then those are all non-interest-bearing?
That's right.
Great. Thank you. Just moving to broker deposits, if you could update us on the balances at quarter end. Just looking at the call report last quarter, there seemed to be a large decline and was just wondering if there was a makeshift or reclassification of some items there.
Yeah, that's correct. Hi, this is Mark. Yeah, our balances for the end of the second quarter track pretty closely to where we ended the first quarter.
Okay, helpful. Just one more quick one for me. I was wondering if you had the spot total cost of deposits at quarter end. Thank you for taking my questions.
Yeah, this is Mark again. The spot cost would be pretty close to where we ended the quarter on an average balance basis as well, within a couple of basis points.
Your next question comes from the line of Brian Wilczynski with Morgan Stanley. Your line is open. Please go ahead.
Hi. Good morning. Thanks for taking my questions. Maybe just going back to the loan growth guidance for the year. You mentioned that you're reiterating the guidance range. If we look on a year-to-date basis, loans are already up about 7% versus the fourth quarter of 2025. I was wondering, when you think about the outlook for the full year, does it seem like the higher end of the loan growth guidance is becoming more likely? Is there anything that you're seeing that could indicate a slowdown, or does it feel like things are skewed towards the higher end of the range?
That is correct. It does seem at this point that the higher end of the range would be more likely.
Okay. Then maybe just on loan pricing, can you give any color on what new loans are coming onto the balance sheet at today and how we should think about the trajectory of loan yields in the second half of the year?
Yeah, I would say it's been consistent with what we've saw in the last quarter, where depending on the vertical, you could be anywhere from 200, 225 over SOFR to 300 over SOFR, depending on the vertical.
Okay, great. I appreciate the detail and thank you for taking my questions.
You bet.
Your next question comes from the line of Janet Lee with TD Securities. Your line is open. Please go ahead.
Good morning. Just following up on the loan yield question earlier. The second quarter seems to have been impacted by, I guess the new loan yields, new commercial loan yields coming on at a little lower yields versus what was on the book. Should we assume that loan yields are starting off better than 6.25% that was reported in the second quarter for the third quarter?
Yeah, that's right. I think when you look at now being down at 6.25% for the total loan book in the second quarter, going into the third quarter, then you only need SOFR plus 250, 260 to kind of equal that and then to go up from there.
Okay. Got it. Maybe could you talk about what your view is on the CLARITY Act and how that could impact Customers Bancorp, either on cubiX's side or just any side of your bank. Whether are you going to be a beneficiary of it or what's the prospect around the CLARITY Act for you?
Hey, Janet. Good morning. I think that I've said this publicly a number of times, I think we're very, very supportive of market structure and clarity from a regulation, pun intended, perspective. While the CLARITY Act sort of would require legislative approval in Washington D.C., I think the signaling that you've heard from other agencies, including the SEC and the CFTC, is that independent of whether the CLARITY Act passes through Congress, that those agencies would be ready with proposed rulemaking and guidance that should hopefully provide structure. I think that either of those paths would be a net benefit to Customers Bank existing customer base, but also open up new channels with potential verticals that are adjacent to our core DA 24/7 trading.
Got it. Appreciate you reiterated all the guidance across different line items, including NII. Do you have any sense around whether it's coming in? Do you have any bias around lower end, higher end based on the trajectory so far in the first half of the year?
Yeah, I think there's obviously still a lot of levers on both sides of the balance sheet that can impact that. I would say right now, where the Street is at feels like a good place to start.
Got it. Thank you.
Your next question comes from the line of Manuel Navas with Piper Sandler. Your line is open. Please go ahead.
Good morning. Just to fine-tune the NIM expectation, do you have a June NIM or end of period NIM to kind of get a sense for the jumping off point for the back half of the year rebound?
Well, yeah, we don't usually talk about monthly results, but even with that, because a lot of the growth and the pipeline that we saw really came in the second half of the month. Even if we would quote those kind of numbers, I think that's not really indicative of the optimism we see for the third quarter. Again, I'll reiterate, that we feel confident in saying that our third quarter NIM is going to be closer to our first quarter than interest margin. The pipelines that we see, plus the actual loan growth that we put on in the month of June gives us confidence for the commensurate NII growth as well.
I appreciate that. Remind me how you continue to handle cubiX funds. When do you become more comfortable with DA assets being deployable beyond cash? Are the CRE funds, real estate funds deployable from day one? Just kind of your thoughts on how you to this point have been very conservative with your handling of those funds, how that moves and develops going forward.
Yeah, sure Manuel, thanks for the question. I think that on the DA side you rightfully have noted we have and have continued to be conservative there and have said that we'll evaluate over time how we think about a conservative approach on some maybe even minority deployment of cash. Also rightfully so on the real estate side, those are incredibly granular. I think there are just a couple hundred thousand dollars per account today and traditional business lines that many commercial banks have with the extra sort of payments edge that we have. We will plan to be deploying those. That sort of gets back to the 6% NIM on those deposits that I sort of mentioned as we continue to grow.
I think what's interesting is we're taking a portion of while we saw a little bit of quarter decline on one side of that business, the other side of the business saw an incredibly granular quarter-over-quarter increase.
I appreciate that color. The balances, even on the DA side, have kind of held in maybe better than folks had expected. Maybe at some point that could become your conservatism could shift. How much closer are we to having that shift?
I think that we're basically been flattish on the overall balances including the new verticals. I think that in the next quarter or two, I'll be able to sort of give some more confidence. I think what you're hearing from us right now is we feel very confident that by the end of the year and the turn we should be able to get there. Maybe we get there a little bit sooner, but 2027 should be a growth year for cubiX related deposits.
I appreciate the color. Thank you.
We have reached the end of the Q&A session. I will now turn the call back to Sam Sidhu, CEO, for closing remarks.
Well, thank you everyone for your continued investment and support of Customers Bancorp. Have a great day and a great weekend.
This concludes today's call. Thank you for attending. You may now disconnect.
Investor releaseQuarter not tagged2026-07-23Customers Bancorp (CUBI) Beats Q2 Earnings Estimates
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Customers Bancorp (CUBI) Beats Q2 Earnings Estimates
Customers Bancorp (CUBI) came out with quarterly earnings of $2.05 per share, beating the Zacks Consensus Estimate of $2 per share. This compares to earnings of $1.8 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +2.50%. A quarter ago, it was expected that this bank holding company would post earnings of $1.88 per share when it actually produced earnings of $1.97, delivering a surprise of +4.79%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Customers Bancorp, which belongs to the Zacks Banks - Southeast industry, posted revenues of $227.41 million for the quarter ended June 2026, missing the Zacks Consensus Estimate by 1.03%. This compares to year-ago revenues of $206.31 million. The company has topped consensus revenue estimates three times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Customers Bancorp shares have added about 4.6% since the beginning of the year versus the S&P 500's gain of 9.6%. While Customers Bancorp has underperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Customers Bancorp was mixed. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #3 (Hold) for the stock. So, the shares are expected to perform in line with the market in the near future. You can see the complete list of to…Read full documentShow less
Customers Bancorp (CUBI) came out with quarterly earnings of $2.05 per share, beating the Zacks Consensus Estimate of $2 per share. This compares to earnings of $1.8 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +2.50%. A quarter ago, it was expected that this bank holding company would post earnings of $1.88 per share when it actually produced earnings of $1.97, delivering a surprise of +4.79%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Customers Bancorp, which belongs to the Zacks Banks - Southeast industry, posted revenues of $227.41 million for the quarter ended June 2026, missing the Zacks Consensus Estimate by 1.03%. This compares to year-ago revenues of $206.31 million. The company has topped consensus revenue estimates three times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Customers Bancorp shares have added about 4.6% since the beginning of the year versus the S&P 500's gain of 9.6%. While Customers Bancorp has underperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Customers Bancorp was mixed. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #3 (Hold) for the stock. So, the shares are expected to perform in line with the market in the near future. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. It will be interesting to see how estimates for the coming quarters and the current fiscal year change in the days ahead. The current consensus EPS estimate is $2.13 on $236.23 million in revenues for the coming quarter and $8.35 on $936.22 million in revenues for the current fiscal year. Investors should be mindful of the fact that the outlook for the industry can have a material impact on the performance of the stock as well. In terms of the Zacks Industry Rank, Banks - Southeast is currently in the top 31% of the 250 plus Zacks industries. Our research shows that the top 50% of the Zacks-ranked industries outperform the bottom 50% by a factor of more than 2 to 1. National Bankshares (NKSH), another stock in the same industry, has yet to report results for the quarter ended June 2026. This holding company for the National Bank of Blacksburg is expected to post quarterly earnings of $0.80 per share in its upcoming report, which represents a year-over-year change of +31.2%. The consensus EPS estimate for the quarter has remained unchanged over the last 30 days. National Bankshares' revenues are expected to be $15.65 million, up 17.9% from the year-ago quarter. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Customers Bancorp, Inc (CUBI) : Free Stock Analysis Report National Bankshares, Inc. (NKSH) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research
Investor releaseQuarter not tagged2026-07-23Customers Bancorp Reports Results for Second Quarter 2026
Business Wire
Customers Bancorp Reports Results for Second Quarter 2026
WEST READING, Pa., July 23, 2026--(BUSINESS WIRE)--Customers Bancorp, Inc. (NYSE:CUBI): Second Quarter 2026 Highlights Q2 2026 net income available to common shareholders was $71.6 million, or $2.05 per diluted share; ROAA was 1.13% and ROCE was 13.22%. Q2 2026 core earnings*1 were $71.5 million, or $2.05 per diluted share; Core ROAA* was 1.13% and Core ROCE* was 13.20%. Total deposits increased $140.3 million, or 0.6% in Q2 2026 from Q1 2026, and $2.8 billion, or 14.5% from Q2 2025 to a period end record level of $21.7 billion. Total loans increased $623.8 million, or 3.6%, in Q2 2026 from Q1 2026, and $2.6 billion, or 16.9% from Q2 2025 to a period end record level of $18.0 billion. Non-interest bearing deposits increased $174.1 million in Q2 2026 compared to Q1 2026 to a period end record level of $6.9 billion, or 31.8% of total deposits. Q2 2026 efficiency ratio was 50.55% compared to Q2 2025 efficiency ratio of 51.23%, a decline of 68 basis points and Q2 2026 core efficiency ratio* was 50.55% compared to Q2 2025 core efficiency ratio* of 51.56%, a decline of 101 basis points. CEO Commentary "I am pleased to share our second quarter 2026 results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value," said Customers Bancorp CEO Sam Sidhu. "Artificial intelligence ("AI") and automation continued to drive measurable transformative progress across the organization in the second quarter, with tangible results across productivity, revenue, and risk management. On the productivity front, we completed a pilot of our new AI-powered loan closing process, which included successfully closing selected commercial loans in seven days, down from 30 to 60 days typically, achieving this milestone one to two quarters ahead of schedule. We also saw positive revenue impact, with select verticals delivering over 100% improvement in prospecting success rates as AI enhanced our ability to identify and pursue the highest-quality opportunities. Finally, on risk management, we piloted AI-powered KYC screening and OFAC false-positive clearing, strengthening the consistency and defensibility of our compliance processes while freeing up capacity for higher-value work. Together, these results reflect the tangible, organization-wide progress we are making as we continue to scale AI across the bank. Our cubiX paymen…Read full documentShow less
WEST READING, Pa., July 23, 2026--(BUSINESS WIRE)--Customers Bancorp, Inc. (NYSE:CUBI): Second Quarter 2026 Highlights Q2 2026 net income available to common shareholders was $71.6 million, or $2.05 per diluted share; ROAA was 1.13% and ROCE was 13.22%. Q2 2026 core earnings*1 were $71.5 million, or $2.05 per diluted share; Core ROAA* was 1.13% and Core ROCE* was 13.20%. Total deposits increased $140.3 million, or 0.6% in Q2 2026 from Q1 2026, and $2.8 billion, or 14.5% from Q2 2025 to a period end record level of $21.7 billion. Total loans increased $623.8 million, or 3.6%, in Q2 2026 from Q1 2026, and $2.6 billion, or 16.9% from Q2 2025 to a period end record level of $18.0 billion. Non-interest bearing deposits increased $174.1 million in Q2 2026 compared to Q1 2026 to a period end record level of $6.9 billion, or 31.8% of total deposits. Q2 2026 efficiency ratio was 50.55% compared to Q2 2025 efficiency ratio of 51.23%, a decline of 68 basis points and Q2 2026 core efficiency ratio* was 50.55% compared to Q2 2025 core efficiency ratio* of 51.56%, a decline of 101 basis points. CEO Commentary "I am pleased to share our second quarter 2026 results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value," said Customers Bancorp CEO Sam Sidhu. "Artificial intelligence ("AI") and automation continued to drive measurable transformative progress across the organization in the second quarter, with tangible results across productivity, revenue, and risk management. On the productivity front, we completed a pilot of our new AI-powered loan closing process, which included successfully closing selected commercial loans in seven days, down from 30 to 60 days typically, achieving this milestone one to two quarters ahead of schedule. We also saw positive revenue impact, with select verticals delivering over 100% improvement in prospecting success rates as AI enhanced our ability to identify and pursue the highest-quality opportunities. Finally, on risk management, we piloted AI-powered KYC screening and OFAC false-positive clearing, strengthening the consistency and defensibility of our compliance processes while freeing up capacity for higher-value work. Together, these results reflect the tangible, organization-wide progress we are making as we continue to scale AI across the bank. Our cubiX payments platform also continued to scale, with cumulative network transaction volume surpassing $5 trillion in the quarter. We saw particularly strong momentum in our real estate vertical, which added $300 million in deposit balances in the quarter and has a nine figure pipeline per quarter through year end. We continued to strategically and organically grow our loan and deposit portfolios with momentum throughout the organization. Total loans and leases grew by 3.6% in Q2 2026 compared to Q1 2026, with contributions from multiple verticals allowing us to deliver above industry average growth rates without sacrificing on structure or credit quality. Total deposits increased by 0.6% in Q2 2026 compared to Q1 2026, and we delivered about $375 million of non-interest bearing deposit growth in Q2 2026 outside of our digital asset channel clients. Year to date our new commercial banking teams hired since Q2 2023 added approximately $570 million in deposits with 65% of the growth from non-interest bearing deposits. The growth continued to be granular as we had an increase of approximately 1,250 commercial accounts on a net basis, or a 5% increase in a single quarter, and the 2025 teams alone added 475 accounts in the quarter. Our Q2 2026 GAAP earnings were $71.6 million, or $2.05 per diluted share, and core earnings* were $71.5 million, or $2.05 per diluted share. Asset quality remains strong with our NPA ratio at just 0.32% of total assets and reserve levels are robust at 293% of total non-performing loans at the end of Q2 2026. Our TCE / TA ratio* increased by 40 basis points from June 30, 2025 to 8.3% at June 30, 2026, while our balance sheet grew by 2.5% and we repurchased 92,804 shares of common stock at a weighted average price of $73.03 in the quarter. In Q2 2026, we once again delivered exceptionally strong growth across key metrics of revenue, core earnings*, and book value per share of 10%, 14%*, and 16%, respectively, when compared to Q2 2025," Sam Sidhu concluded. Key Balance Sheet Trends Loans and Leases Held for Investment Loans and leases held for investment were a period end record $18.0 billion at June 30, 2026, up $585 million, or 3.4%, from March 31, 2026. C&I specialized lending increased by $253 million, or 3.4% quarter-over-quarter to $7.7 billion. Non-owner occupied commercial real estate loans increased by $145 million, or 8.3%, to $1.9 billion. Multifamily loans increased by $113 million, or 4.5%, to $2.6 billion. Other C&I loans increased by $100 million, or 10.0% to $1.1 billion. These increases were partially offset by a decrease in mortgage finance loans of $101 million, or 5.5% to $1.7 billion. Loans and leases held for investment of $18.0 billion at June 30, 2026 were up $2.6 billion, or 16.8%, year-over-year. C&I specialized lending increased by $1.2 billion, or 18.5%, year-over-year. Non-owner occupied commercial real estate loans increased by $391 million, or 26.1%. Multifamily loans increased by $377 million, or 16.8%. Owner-occupied commercial real estate loans increased by $206 million, or 19.3%. Consumer installment loans increased by $138 million, or 17.1%. Construction loans increased by $118 million, or 119.9%. Mortgage finance loans increased by $104 million, or 6.4%. Investment Securities At June 30, 2026, total investment securities were $3.3 billion, an increase of $602 million compared to March 31, 2026 and an increase of $528 million compared to a year ago, driven primarily from purchases of agency MBS and CMO. At June 30, 2026, the Available-For-Sale ("AFS") debt securities portfolio had a spot yield of 5.14%, an effective duration of approximately 2.5 years, and approximately 35% are variable rate. Additionally, approximately 79% of the AFS securities portfolio was AAA rated at June 30, 2026. At June 30, 2026, the Held-To-Maturity ("HTM") debt securities portfolio represented only 2.4% of total assets, had a spot yield of 3.18% and an effective duration of approximately 4.2 years. Additionally, at June 30, 2026, approximately 70% of the HTM securities were AAA rated and $0.2 billion were credit enhanced asset backed securities with no current expectation of credit losses. Deposits Total deposits increased $140 million, or 0.6% to a period end record $21.7 billion at June 30, 2026 as compared to the prior quarter. The total average cost of deposits increased by 4 basis points to 2.50% in Q2 2026 from 2.46% in the prior quarter. Total estimated uninsured deposits were $7.6 billion1, or 35% of total deposits at June 30, 2026 with immediately available liquidity covering approximately 146% of these deposits. Total deposits increased $2.8 billion, or 14.5% to $21.7 billion at June 30, 2026 as compared to a year ago. The total average cost of deposits decreased by 35 basis points to 2.50% in Q2 2026 from 2.85% in Q2 2025. Borrowings Total borrowings increased $428 million, or 22.5% to $2.3 billion at June 30, 2026 as compared to the prior quarter. This increase primarily resulted from net draws of $500 million in FHLB advances, partially offset by repayment of $70 million in federal funds purchased. Total borrowings increased $853 million, or 57.7%, to $2.3 billion at June 30, 2026 as compared to a year ago primarily due to net draws of $870 million in FHLB advances. Capital Customers Bancorp’s common equity increased $61 million to $2.2 billion, and tangible common equity* increased $61 million to $2.2 billion, at June 30, 2026 compared to the prior quarter, respectively, primarily from earnings of $72 million, offset in part by $7 million of common share repurchase and an increase in AOCI of $4 million (net of taxes), mostly from increased unrealized losses on swaps designated as cash flow hedges. Customers Bancorp’s common equity increased $424 million to $2.2 billion, and tangible common equity* increased $424 million to $2.2 billion, at June 30, 2026 compared to a year ago, respectively, primarily from earnings of $291 million and the issuance of $163 million of common stock in September 2025, offset in part by $49 million of common share repurchases. Book value per common share increased to $65.31 from $63.64 and $56.36, and tangible book value per common share* increased to $65.20 from $63.54 and $56.24, at June 30, 2026 from March 31, 2026 and June 30, 2025, respectively. Credit Quality The provision for credit losses in Q2 2026 was $23 million, compared to $23 million in Q1 2026 and $21 million in Q2 2025. Net charge-offs were $15 million in Q2 2026, compared to $13 million in Q1 2026 and Q2 2025. The allowance for credit losses on loans and leases was $164 million at June 30, 2026, compared to $161 million at March 31, 2026 and $147 million at June 30, 2025. Non-performing loans at June 30, 2026 increased to 0.31% of total loans and leases, compared to 0.27% at March 31, 2026 and 0.18% at June 30, 2025. Nonperforming loans include the guaranteed portion of SBA loans. As of June 30, 2026, nonperforming loans totaled $56 million, of which approximately $12 million represents the government-guaranteed portion. Excluding the government-guaranteed portion, nonperforming loans totaled approximately $44 million, representing 0.24% of total loans and leases. Key Profitability Trends Net Interest Income Net interest income totaled $193.4 million in Q2 2026, an increase of $2.0 million from Q1 2026. This increase was driven by an increase in interest income mainly from C&I specialized lending, partially offset by an increase in interest expense primarily due to a shift in deposit mix and net draws of FHLB advances. "Net interest income increased 9% year-over-year in the second quarter of 2026. As we previously communicated, we expect the second quarter to represent the trough in our net interest margin, with a rebound to roughly Q1 2026 levels in Q3 2026 and additional expansion in Q4 2026. This trajectory is driven by expected continued low-cost deposit gathering and robust loan growth," stated Customers Bancorp CFO Mark McCollom. Net interest income totaled $193.4 million in Q2 2026, an increase of $16.7 million from Q2 2025. This increase was primarily due to higher interest income mainly from C&I specialized lending. Non-Interest Income Reported non-interest income totaled $34.0 million for Q2 2026, a decrease of $0.3 million compared to $34.3 million for Q1 2026. The slight decrease was primarily due to decreases of $1.8 million in loan fees mainly from lower gains on stock warrants and $0.9 million in bank-owned life insurance due to lower death benefits. These decreases were partially offset by an increase of $2.6 million in other non-interest income mainly due to a decrease in loss on equity investments and an increase in income from supplemental executive retirement plan (SERP) assets and derivatives. Non-interest income totaled $34.0 million for Q2 2026, an increase of $4.4 million compared to Q2 2025. The increase was primarily due to increases in commercial lease income of $4.3 million and $1.1 million in net gain on sale of loans and leases mainly from the sale of SBA loans, and $1.8 million of net loss on sale of investment securities in Q2 2025, partially offset by a decrease of $2.6 million in other non-interest income primarily from $1.8 million of fees associated with the sunsetting of a loan origination program with a fintech company in Q2 2025. Non-Interest Expense Non-interest expenses totaled $114.9 million in Q2 2026, an increase of $2.9 million compared to Q1 2026. The increase was primarily attributable to increases of $4.7 million in salaries and employee benefits mainly due to annual merit increases, higher headcount, $1.0 million in severance expense and higher SERP liability, $1.2 million in technology, communication and bank operations mainly for software and $2.8 million in other non-interest expenses mainly for business development, non-capitalizable loan origination expenses and provision for unfunded lending-related commitments, partially offset by decreases of $3.6 million in FDIC assessments, non-income taxes and regulatory fees and $1.7 million in professional fees. "In Q2 2026, we had $1.0 million of severance expense and even with this impact, we continued to demonstrate strong expense discipline while investing in our future. We successfully achieved our upsized operational excellence goal of $30 million in annual run rate revenue enhancements and expense savings providing capacity for further investment in the franchise. Importantly we are driving significant positive operating leverage with core revenue* growth of 13% and core expense* growth of only 8% in the six months ended June 30, 2026 compared to 2025. This drove an approximately 200 basis point decline in our core efficiency ratio* over that same time period," stated Mark McCollom. Non-interest expenses totaled $114.9 million in Q2 2026, an increase of $8.3 million compared to Q2 2025. The increase was primarily attributable to increases of $10.2 million in salaries and employee benefits and $4.0 million in commercial lease depreciation associated with the Bank’s continued growth, $2.5 million in technology, communication and bank operations mainly for software and processing fees, and $3.1 million in other non-interest expenses mainly due to business development and non-capitalizable loan origination expenses. These increases were partially offset by decreases of $7.3 million in FDIC assessments, non-income taxes and regulatory fees and $3.8 million in professional fees. Taxes Income tax expense was $17.9 million in Q2 2026, down from $20.7 million in Q1 2026 and slightly lower than $18.0 million in Q2 2025. The decrease reflects favorable permanent tax differences, partly offset by higher state and local income tax expense. The effective tax rate was 20% for Q2 2026. Outlook "We were very pleased with the start to 2026 and remain focused on executing in those areas which differentiate us from our peers. We believe that truly exceptional service, sophisticated product offerings, recruitment of top talent, exceptional payment capabilities, and a single point of contact service model will deliver sustainable long-term growth. We are reaffirming our full-year 2026 guidance across all metrics. We expect to continue to execute across the company’s four top priorities for 2026. First, on AI and automation, we expect to see meaningful progress on our "top down" priorities including broad deployment of the seven day loan closing agentic tool, onboarding complex commercial deposit accounts in minutes not hours, and launching new business lines in our payment vertical. We also expect further benefits from "bottoms up" use cases as they drive increased revenue and improved productivity through team member hours saved. Second, we expect our payments capabilities to continue to expand, driven by the new industries and use cases we are serving and by strengthening relationships with existing clients through expanded product offerings. Third, we are confident in our ability to continue to deliver above industry average loan and deposit portfolio growth and build upon our successful team recruitment strategy. And fourth, we will seek to accomplish these initiatives while operating with a high standard of regulatory and risk management excellence and maintaining a strong capital base, liquidity, and credit quality. We believe we are incredibly well positioned to continue to achieve these goals and deliver excellent client service and strong financial performance in 2026 and beyond," concluded Sam Sidhu. Webcast The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 2nd Quarter Earnings Webcast. You may submit questions in advance of the live webcast by emailing our Chief Marketing Officer, Laura Vele at [email protected]. The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event. Institutional Background Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with approximately $27 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include: Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets) No. 45 out of the 100 largest publicly traded banks in 2026 Forbes Best Banks list Net Promoter Score of 81 compared to industry average of 41 A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com. "Safe Harbor" Statement In addition to historical information, this press release may contain "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words "may," "could," "should," "pro forma," "looking forward," "would," "believe," "expect," "anticipate," "estimate," "intend," "plan," "project," or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2025, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law. View source version on businesswire.com: https://www.businesswire.com/news/home/20260723160284/en/ Contacts Laura Vele, Chief Marketing Officer 646-315-2017
Investor releaseQuarter not tagged2026-07-23Here's What Key Metrics Tell Us About Customers Bancorp (CUBI) Q2 Earnings
Zacks
Here's What Key Metrics Tell Us About Customers Bancorp (CUBI) Q2 Earnings
Customers Bancorp (CUBI) reported $227.41 million in revenue for the quarter ended June 2026, representing a year-over-year increase of 10.2%. EPS of $2.05 for the same period compares to $1.80 a year ago. The reported revenue compares to the Zacks Consensus Estimate of $229.77 million, representing a surprise of -1.03%. The company delivered an EPS surprise of +2.5%, with the consensus EPS estimate being $2.00. While investors closely watch year-over-year changes in headline numbers -- revenue and earnings -- and how they compare to Wall Street expectations to determine their next course of action, some key metrics always provide a better insight into a company's underlying performance. Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance. Here is how Customers Bancorp performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts: Efficiency Ratio: 50.6% compared to the 49.7% average estimate based on five analysts. Average Balance - Total interest-earning assets: $24.54 billion versus the four-analyst average estimate of $24.7 billion. Annualized net charge-offs to average loans and leases: 0.3% versus 0.4% estimated by four analysts on average. Net Interest Margin: 3.2% versus the four-analyst average estimate of 3.2%. Nonaccrual / non-performing loans: $56.02 million compared to the $41.84 million average estimate based on two analysts. Tier 1 capital to average assets (leverage ratio): 9.3% versus 9% estimated by two analysts on average. Non-Performing Assets: $85.66 million compared to the $68.76 million average estimate based on two analysts. Total Non-Interest Income: $34.04 million versus $32.21 million estimated by five analysts on average. Commercial lease income: $15.39 million versus the four-analyst average estimate of $14.54 million. Loan fees: $8.67 million versus $9.11 million estimated by four analysts on average. Net Interest Income: $193.37 million compared to the $197.02 million average estimate based on four analysts. Non interest income- Other: $5.22 million compared to the $3.87 million average estimate based on three analysts. View all Key Company Metrics for Customers Bancorp here>>> Shares of Customers B…Read full documentShow less
Customers Bancorp (CUBI) reported $227.41 million in revenue for the quarter ended June 2026, representing a year-over-year increase of 10.2%. EPS of $2.05 for the same period compares to $1.80 a year ago. The reported revenue compares to the Zacks Consensus Estimate of $229.77 million, representing a surprise of -1.03%. The company delivered an EPS surprise of +2.5%, with the consensus EPS estimate being $2.00. While investors closely watch year-over-year changes in headline numbers -- revenue and earnings -- and how they compare to Wall Street expectations to determine their next course of action, some key metrics always provide a better insight into a company's underlying performance. Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance. Here is how Customers Bancorp performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts: Efficiency Ratio: 50.6% compared to the 49.7% average estimate based on five analysts. Average Balance - Total interest-earning assets: $24.54 billion versus the four-analyst average estimate of $24.7 billion. Annualized net charge-offs to average loans and leases: 0.3% versus 0.4% estimated by four analysts on average. Net Interest Margin: 3.2% versus the four-analyst average estimate of 3.2%. Nonaccrual / non-performing loans: $56.02 million compared to the $41.84 million average estimate based on two analysts. Tier 1 capital to average assets (leverage ratio): 9.3% versus 9% estimated by two analysts on average. Non-Performing Assets: $85.66 million compared to the $68.76 million average estimate based on two analysts. Total Non-Interest Income: $34.04 million versus $32.21 million estimated by five analysts on average. Commercial lease income: $15.39 million versus the four-analyst average estimate of $14.54 million. Loan fees: $8.67 million versus $9.11 million estimated by four analysts on average. Net Interest Income: $193.37 million compared to the $197.02 million average estimate based on four analysts. Non interest income- Other: $5.22 million compared to the $3.87 million average estimate based on three analysts. View all Key Company Metrics for Customers Bancorp here>>> Shares of Customers Bancorp have returned -2.7% over the past month versus the Zacks S&P 500 composite's +0.4% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Customers Bancorp, Inc (CUBI) : Free Stock Analysis Report This article originally published on Zacks Investment Research (zacks.com). Zacks Investment Research
Investor releaseQuarter not tagged2026-07-23Customers Bancorp Q2 Adjusted Earnings, Revenue Rise
MT Newswires
Customers Bancorp Q2 Adjusted Earnings, Revenue Rise
Customers Bancorp (CUBI) reported Q2 adjusted earnings late Thursday of $2.05 per diluted share, up
Investor releaseQuarter not tagged2026-07-23Customers Bancorp (NYSE:CUBI) Reports Sales Below Analyst Estimates In Q2 CY2026 Earnings
StockStory
Customers Bancorp (NYSE:CUBI) Reports Sales Below Analyst Estimates In Q2 CY2026 Earnings
Regional banking company Customers Bancorp (NYSE:CUBI) fell short of the market’s revenue expectations in Q2 CY2026, but sales rose 9.9% year on year to $227.3 million. Its non-GAAP profit of $2.05 per share was 3% above analysts’ consensus estimates. Is now the time to buy Customers Bancorp? Find out in our full research report. Net Interest Income: $193.4 million vs analyst estimates of $198.1 million (9.4% year-on-year growth, 2.4% miss) Net Interest Margin: 3.2% vs analyst estimates of 3.2% (4.4 basis point miss) Revenue: $227.3 million vs analyst estimates of $230.2 million (9.9% year-on-year growth, 1.3% miss) Efficiency Ratio: 50.6% vs analyst estimates of 49.7% (90 basis point miss) Adjusted EPS: $2.05 vs analyst estimates of $1.99 (3% beat) Tangible Book Value per Share: $65.20 vs analyst estimates of $65.26 (15.9% year-on-year growth, in line) Market Capitalization: $2.34 billion “I am pleased to share our second quarter 2026 results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value,” said Customers Bancorp CEO Sam Sidhu. Originally founded with a "high-tech, high-touch" branch-light banking strategy, Customers Bancorp (NYSE:CUBI) is a bank holding company that provides commercial and consumer banking services through its Customers Bank subsidiary, with a focus on business lending and digital banking. Two primary revenue streams drive bank earnings. While net interest income, which is earned by charging higher rates on loans than paid on deposits, forms the foundation, fee-based services across banking, credit, wealth management, and trading operations provide additional income. Thankfully, Customers Bancorp’s 10.4% annualized revenue growth over the last five years was decent. Its growth was slightly above the average banking company and shows its offerings resonate with customers. Long-term growth is the most important, but within financials, a half-decade historical view may miss recent interest rate changes and market returns. Customers Bancorp’s recent performance shows its demand has slowed as its annualized revenue growth of 8.7% over the last two years was below its five-year trend. We’re wary when companies in the sector see decelerations in revenue growth, as it could signal changing consumer tastes aided by low switching costs. Note: Quarters not shown were deter…Read full documentShow less
Regional banking company Customers Bancorp (NYSE:CUBI) fell short of the market’s revenue expectations in Q2 CY2026, but sales rose 9.9% year on year to $227.3 million. Its non-GAAP profit of $2.05 per share was 3% above analysts’ consensus estimates. Is now the time to buy Customers Bancorp? Find out in our full research report. Net Interest Income: $193.4 million vs analyst estimates of $198.1 million (9.4% year-on-year growth, 2.4% miss) Net Interest Margin: 3.2% vs analyst estimates of 3.2% (4.4 basis point miss) Revenue: $227.3 million vs analyst estimates of $230.2 million (9.9% year-on-year growth, 1.3% miss) Efficiency Ratio: 50.6% vs analyst estimates of 49.7% (90 basis point miss) Adjusted EPS: $2.05 vs analyst estimates of $1.99 (3% beat) Tangible Book Value per Share: $65.20 vs analyst estimates of $65.26 (15.9% year-on-year growth, in line) Market Capitalization: $2.34 billion “I am pleased to share our second quarter 2026 results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value,” said Customers Bancorp CEO Sam Sidhu. Originally founded with a "high-tech, high-touch" branch-light banking strategy, Customers Bancorp (NYSE:CUBI) is a bank holding company that provides commercial and consumer banking services through its Customers Bank subsidiary, with a focus on business lending and digital banking. Two primary revenue streams drive bank earnings. While net interest income, which is earned by charging higher rates on loans than paid on deposits, forms the foundation, fee-based services across banking, credit, wealth management, and trading operations provide additional income. Thankfully, Customers Bancorp’s 10.4% annualized revenue growth over the last five years was decent. Its growth was slightly above the average banking company and shows its offerings resonate with customers. Long-term growth is the most important, but within financials, a half-decade historical view may miss recent interest rate changes and market returns. Customers Bancorp’s recent performance shows its demand has slowed as its annualized revenue growth of 8.7% over the last two years was below its five-year trend. We’re wary when companies in the sector see decelerations in revenue growth, as it could signal changing consumer tastes aided by low switching costs. Note: Quarters not shown were determined to be outliers because they were impacted by outsized investment gains/losses that are not indicative of the recurring fundamentals of the business. This quarter, Customers Bancorp’s revenue grew by 9.9% year on year to $227.3 million, missing Wall Street’s estimates. Net interest income made up 88.6% of the company’s total revenue during the last five years, meaning Customers Bancorp barely relies on non-interest income to drive its overall growth. Our experience and research show the market cares primarily about a bank’s net interest income growth as non-interest income is considered a lower-quality and non-recurring revenue source. ALSO WORTH WATCHING: Nvidia’s Quiet Partner. Nvidia’s chips cost a hundred grand. The connectors that make them work cost even more. One company makes them all. Every AI server needs specialized infrastructure the chip companies don’t make. High-speed cables. Power connectors. Thermal sensors. This 90-year-old company built a monopoly on it. The AI boom just started. This stock is still flying under the radar. Claim The Stock Ticker Here for FREE. Banks profit by intermediating between depositors and borrowers, making them fundamentally balance sheet-driven enterprises. Market participants emphasize balance sheet quality and sustained book value growth when evaluating these institutions. Because of this, tangible book value per share (TBVPS) emerges as the critical performance benchmark. By excluding intangible assets with uncertain liquidation values, this metric captures real, liquid net worth per share. EPS can become murky due to acquisition impacts or accounting flexibility around loan provisions, and TBVPS resists financial engineering manipulation. Customers Bancorp’s TBVPS grew at an incredible 15.4% annual clip over the last five years. TBVPS growth has recently decelerated a bit to 13.4% annual growth over the last two years (from $50.70 to $65.20 per share). Over the next 12 months, Consensus estimates call for Customers Bancorp’s TBVPS to grow by 14.7% to $74.78, decent growth rate. We struggled to find many positives in these results. Its net interest income missed and its revenue fell slightly short of Wall Street’s estimates. Overall, this quarter could have been better. The stock remained flat at $76.09 immediately following the results. Is Customers Bancorp an attractive investment opportunity at the current price? When making that decision, it’s important to consider its valuation, business qualities, as well as what has happened in the latest quarter. We cover that in our actionable full research report which you can read here, it’s free.
Investor releaseQuarter not tagged2026-07-23Customers Bancorp: Q2 Earnings Snapshot
Associated Press
Customers Bancorp: Q2 Earnings Snapshot
WEST READING, Pa. (AP) — WEST READING, Pa. (AP) — Customers Bancorp Inc. (CUBI) on Thursday reported second-quarter earnings of $71.6 million. The West Reading, Pennsylvania-based bank said it had earnings of $2.05 per share. The results exceeded Wall Street expectations. The average estimate of seven analysts surveyed by Zacks Investment Research was for earnings of $2 per share. The bank holding company posted revenue of $378.7 million in the period. Its revenue net of interest expense was $227.4 million, which missed Street forecasts. Six analysts surveyed by Zacks expected $229.8 million. _____ This story was generated by Automated Insights (http://automatedinsights.com/ap) using data from Zacks Investment Research. Access a Zacks stock report on CUBI at https://www.zacks.com/ap/CUBI

