CRM

ServiceNow NOW is scheduled to release its second-quarter 2026 results on July 22.The Zacks Consensus Estimate for second-quarter revenues is currently pegged at $3.92 billion, indicating 22% growth from the figure reported in the year-ago quarter.The consensus mark for earnings is pegged at 86 cents per share, unchanged over the past 30 days and indicating growth of 4.88% from the figure reported in the year-ago quarter. Image Source: Zacks Investment Research ServiceNow’s earnings beat the Zacks Consensus Estimate in all the trailing four quarters, the average surprise being 9.47%. ServiceNow, Inc. price-consensus-chart | ServiceNow, Inc. Quote Let’s see how things are shaping up prior to this announcement. ServiceNow’s second-quarter 2026 results are expected to have benefited from continued enterprise adoption of its AI-native platform, particularly Now Assist, AI Control Tower and Autonomous Workforce offerings. Management indicated that AI demand continues to exceed internal expectations, with Now Assist NNACV outperforming forecasts, customers spending more than $1 million, growing more than 130% year over year, and EmployeeWorks already closing multiple seven-figure deals shortly after launch. The integration of Moveworks is also expected to have contributed meaningfully to subscription growth as AI becomes embedded across the platform.Growth in Security & Risk, AI-native CRM and EmployeeWorks is likely to have remained a key driver in the reported quarter. The Armis and Veza acquisitions expanded ServiceNow’s AI governance, identity management and cybersecurity capabilities, while AI-powered CRM and CPQ solutions continue to replace legacy platforms. NOW highlighted strong traction in sales CRM, with NNACV growing more than fivefold year over year, supported by increasing enterprise demand for workflow automation and AI-enabled customer service.However, NOW is expected to have suffered from macroeconomic uncertainty and longer enterprise spending cycles. Operating expenses are likely to have increased due to the integration of Moveworks, Armis and Veza acquisitions, while NOW continues investing aggressively in product innovation and go-to-market expansion. Stiff competition from Salesforce CRM, Microsoft MSFT, Oracle ORCL and other enterprise software vendors that are rapidly embedding generative AI into their platforms, requiring continued investm...

IBM shares tumbled Tuesday after the software giant posted preliminary results for the second quarter that disappointed. IBM CEO Arvind Krishna said some of IBM’s customers are pulling back as memory chips and server prices soar. IBM stock is getting hammered and dragging other software stocks down with it after the tech giant warned clients are pulling back spending. Shares of International Business Machines (IBM) plunged 25% Tuesday after CEO Arvind Krishna blamed a weakening software environment for disappointing preliminary results. The move single-handedly shaved over 400 points off the Dow Jones Industrial Average. Other software stocks also slid, with Salesforce (CRM), Adobe (ADBE), Intuit (INTU), and ServiceNow (NOW) each losing between 2% to 6%. (For more reporting from Investopedia on today’s market moves, click here.) Krishna said in a letter to investors that the tech giant “faltered” in the second quarter as some of IBM’s customers cut back on software to focus spending on servers and memory products which have seen prices soar in recent months. IBM’s warning could be taken as a discouraging sign for other software providers ahead of their earnings. IBM said Tuesday that it expects second-quarter revenue to come in at $17.2 billion, up 1% year-over-year but below the $17.8 billion analysts had been expecting, per Visible Alpha estimates. IBM said it will likely report earnings per share of $2.27, well below the $2.60 analysts called for, while adjusted EPS is seen coming in at $2.93, closer to the $2.98 analyst consensus. Investors will get the chance to hear more from IBM executives on the lackluster second-quarter performance and IBM’s outlook for the rest of the year when the company reports its quarterly results after the closing bell next Wednesday. With Tuesday’s slump, IBM shares have lost 27% their value since the start of the year, pulling back sharply from their record high at the start of June. This article has been updated since it was first published to reflect more recent prices and include the impact of IBM’s stock move on the Dow Jones Industrial Average. Read the original article on Investopedia

Investing.com -- Software stocks fell sharply Tuesday as disappointing preliminary results from IBM (NYSE:IBM) rippled across the sector, pulling shares of major software companies lower. "The IBM update will deliver a devastating blow to software/services stocks as investors will worry about the capex pivot negatively impacting the whole industry, but the race to secure hardware raises its own set of worries," Vital Knowledge analyst Adam Crisafulli said in a quick comment. Following IBM’s update, investors reacted sharply to the cooling sentiment in the broader software space: Accenture (NYSE:ACN): Fell 7% ServiceNow (NYSE:NOW): Dropped 8% Workday (NASDAQ:WDAY): Declined 9.7% Salesforce (NYSE:CRM): Slipped 6% Atlassian Corp Plc (NASDAQ:TEAM): Fell 8.3% SAP SE ADR (NYSE:SAP): Sank 5.5% Adobe NASDAQ:ADBE): Fell 6.1% The decline is rooted in a fundamental shift in enterprise capital expenditure (capex) caused by a global memory supply shortage. Here is why this dynamic is specifically hurting software stocks: Capex Reprioritization: IBM reported that, toward the end of June, its clients—facing a supply-constrained market—shifted their spending away from software and general-purpose IT to "lock in" hardware like servers, storage, and memory. Because memory prices have spiked—exacerbated by intense demand from AI data centers—enterprises are exhausting their budgets just to secure critical hardware. The AI Tax on Enterprise Budgets: The industry is currently experiencing a "structural" memory shortage. Hyperscalers and AI infrastructure providers are consuming the vast majority of high-bandwidth memory (HBM) and DRAM production. As a result, when enterprises do manage to secure hardware, they are paying significantly higher premiums, leaving less room in their annual budgets for software renewals, licensing, or new digital transformation projects. Short-Term Revenue Headwinds: Investors are concerned that this is not an isolated issue for IBM. If large enterprise clients are delaying software purchases to prioritize hardware inventory—a trend referred to as "capex reprioritization"—it suggests a near-term revenue slowdown for the entire software-as-a-service (SaaS) and consulting sector. IBM’s revenue of $17.2 billion missed the $17.86 billion consensus, with non-GAAP EPS of $2.93 falling short of the $3.02 estimate. Beyond the hardware buying shift, the compan...

Software stocks were hammered after IBM preannounced weaker-than-expected Q2 financial results. Shares in IT services firms also fell.

Shares in IBM plunged more than 25% on Tuesday after the US tech giant released disappointing preliminary second-quarter results. IBM’s stock was on track for an even steeper single-day decline than it suffered during ⁠the 1987 “Black Monday” crash. IBM had issued a profit warning and blamed shifts in corporate customers’ spending. The company said revenue for the three months ending in June came in at $17.2bn, up just 1% year-over-year. The company said it had “faltered” in keeping pace with a move in corporate spending from software ⁠towards datacentre infrastructure and cybersecurity, and forecast second-quarter revenue below estimates, in a sign of the impact of AI on the ⁠sector. Related: Inflation cools to 3.5% in June in relief brought by brief US-Iran peace deal The warning triggered a ​slump of more than 25% in IBM’s shares and a selloff in the broader software sector on Tuesday. Microsoft, ServiceNow, Salesforce and Intuit fell between 3% and 5%. A global rush by tech companies to build out artificial intelligence infrastructure has sent demand for servers, memory chips and storage soaring – driving up prices and creating supply shortages across the industry. IBM said that toward the end of June, many of its big corporate customers rushed to buy that hardware to get ahead of expected price increases. That rush pulled spending away from IBM’s higher-margin mainframe computers and related software, which process millions of daily transactions for industries such as banking and airlines – the products the company had been counting on. It also noted that businesses were prioritizing cybersecurity spending given recent breakthroughs in AI hacking abilities. Related: Chasing new skills, going back to basics and pushing for collective action: how software engineers are adapting to AI Arvind Krishna, the IBM chief executive, said in a letter to investors, “In the last ‌few weeks of June, we saw clients shift their quarterly capex [capital expenditure] spend toward servers, storage, and memory purchases to secure supply-constrained infrastructure ahead of expected price increases.” He added that “numerous large deals” had failed to ​close as expected. The company’s expected revenue of $17.2bn for the second quarter paled in comparison with $17.86bn forecast by analysts. Adjusted earnings per share are expected to be $2.93, compared with analysts’ estimate o...

Shopify Inc. is set to release its financial results for the second quarter of 2026, with the announcement scheduled for August 5 before market open. A conference call hosted by Shopify's management will follow to discuss the results, available via webcast on the company's Investor Relations website. This announcement aligns with Shopify's ongoing role as a provider of essential internet infrastructure for commerce, supporting millions of businesses worldwide. The upcoming financial disclosure is expected to offer insights into the broader e-commerce landscape. Shopify last closed at $119.22 down 2.2%. Shopify's AI-driven expansion and diverse revenue growth demand timely consideration for informed decisions. Click to explore the full narrative on Shopify's strategic positioning. Elsewhere in the market, Kalyan Jewellers India was trading firmly up 18.4% and ending the day at ₹443.00. Adobe finished trading at $220.94 down 0.3%. Amazon.com closed at $243.62 down 1%. This week, Amazon completed several fixed-income offerings, raising significant capital through corporate bonds with varying maturity dates and interest rates. Salesforce ended the day at $166.58 down 1.7%. Salesforce's Missionforce National Security platform now supports the U.S. Air Force's vehicle fleet management, enhancing global mission readiness with real-time data access and predictive analytics, announced 1 day ago. Dive into all 249 of the E-Commerce Stocks we have identified, like ID Logistics Group, Williams-Sonoma and Shanghai Jinjiang Shipping (Group), right here. Searching for a Fresh Perspective? The best AI stocks today may lie beyond giants like Nvidia and Microsoft. Find the next big opportunity with these 16 smaller AI-focused companies with strong growth potential through early-stage innovation in machine learning, automation, and data intelligence that could fund your retirement. This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive compa...

UiPath (NYSE:PATH), an agentic automation software platform, closed at $11.69, up 1.21%. The stock was tracking its automation story in premarket trading, and investors are watching the next earnings date as the near-term catalyst. S&P 500 (SNPINDEX:^GSPC) closed at 7,483.24, unchanged from the previous session. The Nasdaq Composite (NASDAQINDEX:^IXIC) finished at 25,832, down 0.80%. Among enterprise software and business process automation peers, Microsoft (NASDAQ:MSFT) closed at $390.49, up 1.62%, and Salesforce (NYSE:CRM) ended at $166.11, up 1.76%. UiPath’s gain kept investors focused on whether its agentic automation strategy can translate into stronger annual recurring revenue growth, customer expansion, and operating leverage. The company is trying to move beyond traditional robotic process automation and position itself as an orchestration layer for complex enterprise workflows, where AI agents, robots, people, applications, and data can work together inside governed business processes. The launch of UiPath’s Maestro Case supports its move toward agentic automation. The next earnings update should give investors a clearer read on whether this strategy is supporting durable growth and higher enterprise demand. Before you buy stock in UiPath, consider this: The Motley Fool Stock Advisor analyst team just identified what they believe are the 10 best stocks for investors to buy now… and UiPath wasn’t one of them. The 10 stocks that made the cut could produce monster returns in the coming years. Consider when Netflix made this list on December 17, 2004... if you invested $1,000 at the time of our recommendation, you’d have $400,101!* Or when Nvidia made this list on April 15, 2005... if you invested $1,000 at the time of our recommendation, you’d have $1,212,683!* Now, it’s worth noting Stock Advisor’s total average return is 911% — a market-crushing outperformance compared to 208% for the S&P 500. Don't miss the latest top 10 list, available with Stock Advisor, and join an investing community built by individual investors for individual investors. See the 10 stocks » *Stock Advisor returns as of July 2, 2026. Eric Trie has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Microsoft, Salesforce, and UiPath. The Motley Fool has a disclosure policy. Stock Market Today, July 2: UiPath Gains as Agentic Automation Stra...

A month has gone by since the last earnings report for Salesforce (CRM). Shares have lost about 14.8% in that time frame, underperforming the S&P 500. Will the recent negative trend continue leading up to its next earnings release, or is Salesforce due for a breakout? Before we dive into how investors and analysts have reacted as of late, let's take a quick look at the latest earnings report in order to get a better handle on the important catalysts. Salesforce delivered a solid first-quarter fiscal 2027 non-GAAP earnings of $3.88 per share, up 50.4% year over year. The bottom line beat the Zacks Consensus Estimate by 24.4%. Revenues rose 13.3% year over year to $11.13 billion and exceeded the consensus mark by 0.68%. Results reflected continued customer demand for Salesforce’s agentic offerings, with Agentforce ARR surpassing the $1 billion milestone. Subscription and support revenues (95.1% of total revenues) increased 13.9% year over year to $10.59 billion, accounting for the bulk of total revenues. Professional services and other revenues (4.9% of total revenues) totaled $540 million, indicating relatively stable services activity during the quarter. Within the updated revenue disclosure framework, Agentforce Apps revenue was $6.91 billion, while Data 360, Headless Platform and Other contributed $3.68 billion. Regionally, the Americas (65% of total revenues) generated revenues of $7.23 billion and grew 11.8% year over year. Europe (24.7% of total revenues) delivered revenues of $2.75 billion, reflecting year-over-year growth of 17.8%, while Asia Pacific (10.25 of total revenues) contributed revenues of $1.15 billion, up 12% year over year. Profitability also improved. Non-GAAP operating income totaled $3.87 billion, up 22% from the year-ago quarter’s $3.17 billion. Moreover, the non-GAAP operating margin expanded 250 basis points to 34.8%, supported by operating leverage and disciplined spending. Management emphasized productivity gains from the internal adoption of AI tooling, even as it continued to invest in go-to-market capacity. Salesforce exited the first quarter with cash, cash equivalents and marketable securities of $11.83 billion, up from $9.57 billion at the end of the previous quarter. CRM generated an operating cash flow of $6.70 billion and a free cash flow of $6.56 billion in the first quarter. As of April 30, the current remaining perform...

Adobe Inc. ADBE posted solid fiscal second-quarter 2026 results, with the top and bottom lines improving year over year and beating the Zacks Consensus Estimate. Record revenues and disciplined investments across the company drove bottom-line improvement. GAAP gross margin was 89.2%, expanding 10 basis points year over year.Shares of Adobe have lost 39.9% year to date, underperforming the industry, its sector, as well as the Zacks S&P 500 composite in the same time frame. ADBE shares are trading at a discount to their 52-week high. Adobe is a leading technology company offering personalized digital experiences through the infusion of artificial intelligence (AI) in its solutions. Image Source: Zacks Investment Research Shares of Alphabet GOOGL, a player from the AI and generative AI space, have rallied 18.2% year to date, while those of Salesforce CRM have lost 36.4% in the same time frame. Non-GAAP earnings of $5.96 per share beat the Zacks Consensus Estimate by 2.23% and increased 18% year over year.Total revenues were $6.618 billion, beating the consensus by 2.5% and increasing 13% year over year on a reported basis and 11% on a constant-currency basis. AI-first average recurring revenue (ARR) more than tripled year over year, surpassing $500 million.Adobe delivered record revenues in the reported quarter, driven by strong subscription bookings, revenue conversion and AI-driven demand across its customer groups. Total Adobe ARR at quarter-end was $27.1 billion, including approximately $480 million from the acquisition of Semrush.The adjusted operating margin was 44.5%, which contracted 100 basis points year over year.As of May 29, 2026, cash and short-term investments totaled $5.62 billion and long-term debt was $4.8 billion. Cash generated from operations was $2.16 billion in the reported quarter compared with $2.96 billion in the previous quarter. The company exited the quarter with approximately $27 billion remaining under its repurchase authorizations, including the new $25 billion authorization announced in April. For the third quarter of fiscal 2026, Adobe expects total revenues between $6.67 billion and $6.72 billion. Non-GAAP operating margin is expected to be 44%. Adobe expects fiscal third-quarter non-GAAP earnings between $6.05 and $6.10 per share.For fiscal 2026, Adobe now expects total revenues between $26.5 billion and $26.6 billion. Non-GAA...

Oracle beat headline numbers but missed cloud revenue, and a planned $40B capital raise sent ORCL down 10%, pulling CRM toward 52-week lows. 'SaaSpocalypse' fears that AI could erode per-seat SaaS subscriptions are battering Salesforce even as Agentforce ARR surged over 200% to $1.2B. Oracle's backlog surged to $638B and management reaffirmed a $90B FY2027 revenue target, keeping the bull case alive near $180 support. Act now: the analyst who called NVIDIA in 2010 just named his top 10 AI stocks — and Salesforce didn't make the cut. Grab the names FREE today. Shares of Oracle (NYSE:ORCL) are down 10% to $182.25 in early trading Thursday, following the company's Q4 FY2026 earnings report released after the bell Wednesday. The slide is dragging on cloud and enterprise software names, with Salesforce (NYSE:CRM) stock down 1.28% to $168.80 and trading near its 52-week lows. Oracle stock closed at $201.26 Wednesday, and the pre-market move would take it back to early-spring levels. Salesforce stock closed at $170.92 and is down 35% year to date, making it one of the weakest large-cap SaaS names of 2026. The session caps a rough stretch for cloud-software stocks. The selloff carries different drivers for each name, and the nuances matter for anyone trying to read the tape. Oracle topped expectations on the headline numbers, posting EPS of $2.11 versus $1.97 expected on revenue of $19.18 billion versus $19.09 billion expected. However, Oracle's total cloud revenue came in at $9.91 billion against $9.99 billion expected, missing estimates. Within the cloud line, Cloud Applications landed at $4.13 billion, below the $4.17 billion expected, while Cloud Infrastructure hit $5.79 billion, above the $5.72 billion expected. Investors fixated on the application softness even as infrastructure showed strong AI training and inferencing demand. The bigger issue is capital. Oracle announced plans to raise roughly $40 billion through a mix of debt and equity to fund its data-center buildout, signaling meaningful dilution and added leverage. Oracle's free cash flow for FY2026 was deeply negative at -$23.7 billion against capital expenditures of $55.7 billion, with restructuring charges of $823 million on top. Act now: the analyst who called NVIDIA in 2010 just named his top 10 AI stocks — and Salesforce didn't make the cut. Grab the names FREE today. On the bull side, Oracle reaf...

By IPO Edge Editorial Staff A cybersecurity outage took down half the internet in July 2024. The company behind it was CrowdStrike (CRWD). Two years later, the stock has not just recovered. It has climbed to fresh records. Last week’s first quarter results explain why, with record net new annual recurring revenue and the company’s first GAAP profit in years. CrowdStrike also announced a four-for-one stock split, a move that tends to draw retail crowds. Financial pros noticed too, ranking CRWD fourth among big software names in our TrackStar data, just behind ServiceNow (NOW), Oracle (ORCL), and Salesforce (CRM). The pitch is simple. CrowdStrike wants to be the security layer for the entire AI buildout. The question is whether that justifies one of the richest valuations in tech. CrowdStrike sells cloud-delivered cybersecurity through its Falcon platform. A single lightweight agent guards laptops, servers, identities, and cloud workloads. The model is subscription-first, and customers add modules over time. More than half now run six or more modules. It serves enterprises, governments, and small businesses worldwide, and counts a large share of major corporations as clients. CrowdStrike segments its business into the following areas: Subscription (95% of total revenues) – Recurring access to Falcon platform modules across endpoint, cloud, identity, and data security Professional Services (5% of total revenues) – Incident response, advisory work, and threat hunting engagements First quarter revenue rose 26% to $1.39 billion, with net new ARR up 32% to a record $256 million. GAAP net income swung to a $27.8 million profit, reversing a $104.3 million loss a year earlier. Management is leaning hard into artificial intelligence. It launched Project QuiltWorks, a coalition with OpenAI and Anthropic aimed at frontier AI risk. It also rolled out Charlotte AI AgentWorks, a no-code tool built with AWS, NVIDIA, and OpenAI for custom security agents. The Falcon Flex consumption model keeps expanding too, now reaching the full services portfolio. These moves push CrowdStrike beyond endpoint protection toward a platform that customers consolidate spending onto. Source: Stock Analysis Revenue climbed from $481.4 million in fiscal 2020 to $5.1 billion over the trailing twelve months. Growth has cooled from triple digits to 23.2%, which is still impressive at this scale. Gros...

Adobe (NASDAQ: ADBE) is set to report its earnings on Thursday, June 11, 2026. Heading into the results, the stock has experienced notable pressure, dropping roughly 8% over the past five days as investors heavily scrutinize the company's ability to successfully monetize its generative AI tools. The company has $98 Bil in current market capitalization. Revenue over the last twelve months was $24 Bil, and it was operationally profitable with $9.0 Bil in operating profits and net income of $7.2 Bil. In recent weeks, Wall Street's focus has heavily centered on Adobe’s generative AI commercialization and its crucial Digital Media Annual Recurring Revenue (ARR) growth. Following the May 2026 launch of the "Firefly AI Assistant" and the integration of advanced video models like Kling AI into its ecosystem, Adobe has proven it is no longer short on AI capabilities. However, this product evolution has set up a critical test: investors are demanding hard evidence that these AI features can drive subscription tier upgrades, increase enterprise budgets, and convert into actual ARR. The market is keeping a cautious eye out to see if Adobe is successfully embedding AI into its revenue model or merely absorbing higher computing costs without sufficient incremental growth. While the immediate stock reaction will ultimately depend on how Q2 results and forward guidance stack up against these high expectations, a detailed look at historical performance can give event-driven traders better navigate the volatility. Here is how you can use this data: either understand the historical odds and position yourself prior to the earnings announcement, or look at the correlation between immediate and medium-term returns post earnings and enter a trade one day after the announcement. A look at historical data reveals that ADBE has posted a negative one-day return following 70% of its past earnings announcements. See the earnings reaction history of all stocks You can't predict what happens to individual stocks, but you can prepare. See how the Trefis High Quality Portfolio helps you. Some observations on one-day (1D) post-earnings returns: There are 20 earnings data points recorded over the last five years, with 6 positive and 14 negative one-day (1D) returns observed. In summary, positive 1D returns were seen about 30% of the time. However, this percentage decreases to 25% if we consid...