Back to Rankings

BFAM

Bright Horizons Family SolutionsF
NYSE / Consumer Services
Last Price
At close
2026-06-03
View Chart
Documents
67
Stored
Transcripts
1
Recent loaded
Latest report
2026-05-15
Investor release

Document history

Earnings documents stored for BFAM.

12 shown
Investor releaseQuarter not tagged2026-05-15

5 Revealing Analyst Questions From Bright Horizons’s Q1 Earnings Call

StockStory

Bright Horizons delivered a first quarter that met Wall Street’s revenue expectations, with management attributing steady results to double-digit growth in Backup Care and improved efficiency in its Full Service business. CEO Stephen Kramer credited the company’s unified go-to-market approach and integration of its care and education offerings for driving user expansion and margin stability, despite a noticeable enrollment decline in Australia. CFO Elizabeth J. Boland noted that tuition increases and ongoing portfolio rationalization supported margin expansion, though she flagged Australia as a significant drag on reported performance. Is now the time to buy BFAM? Find out in our full research report (it’s free). Revenue: $712.2 million vs analyst estimates of $712.2 million (7% year-on-year growth, in line) Adjusted EPS: $0.82 vs analyst estimates of $0.80 (2.9% beat) Adjusted EBITDA: $95.61 million vs analyst estimates of $96.04 million (13.4% margin, in line) The company reconfirmed its revenue guidance for the full year of $3.1 billion at the midpoint Management reiterated its full-year Adjusted EPS guidance of $5 at the midpoint Operating Margin: 9.1%, in line with the same quarter last year Market Capitalization: $3.61 billion While we enjoy listening to the management's commentary, our favorite part of earnings calls are the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. Jeffrey P. Meuler (Baird) asked about the drivers behind the raised Backup Care guidance and the visibility into summer usage. CEO Stephen Kramer explained that strong early reservations and observed user trends led to the revised outlook with increased confidence. Andrew Steinerman (J.P. Morgan) questioned how non-Australia businesses offset Australia’s underperformance. CFO Elizabeth J. Boland pointed to the share repurchase program’s positive impact and clarified that Backup Care was the primary outperformer. Jeffrey Marc Silber (BMO Capital Markets) inquired about year-over-year softness in Backup Care margins and fall Full Service sign-ups. Boland said margin mix was seasonally driven, while Kramer reported steady enrollment cadence and positive indicators from completed tours and bookings. Toni Michele Kaplan (Morgan Stanley) asked ab...

Investor releaseQuarter not tagged2026-05-07

Are Bright Horizons Family Solutions’ (BFAM) Back-Up Care Gains Masking Deeper Enrollment and Earnings Pressures?

Simply Wall St.

Earlier this week, Bright Horizons Family Solutions reported past first-quarter 2026 results, with sales rising to US$712.22 million from US$665.53 million a year earlier, while net income and diluted EPS from continuing operations eased slightly. The quarter underscored the importance of the high-growth Back-Up Care segment and share repurchases in supporting earnings, even as certain regions, such as Australia, faced enrollment challenges. Next, we will examine how reaffirmed full-year guidance and ongoing double-digit Back-Up Care growth influence Bright Horizons' existing investment narrative. The latest GPUs need a type of rare earth metal called Dysprosium and there are only 31 companies in the world exploring or producing it. Find the list for free. To own Bright Horizons, you need to believe employer-sponsored childcare and Back-Up Care can offset uneven enrollment and margin pressure in traditional centers. The latest Q1 2026 update, with 7% sales growth but slightly softer EPS, largely supports that view in the near term. Reaffirmed full-year guidance suggests the immediate catalyst is still execution in Back-Up Care, while persistent enrollment issues and center closures remain the key operational risk to watch. The most relevant recent development is management’s decision to reaffirm 2026 revenue guidance of US$3.075 billion to US$3.125 billion alongside Q1 results. That stance, combined with ongoing double digit Back-Up Care growth and sizable share repurchases of about US$225 million in Q1, frames how the company is currently balancing growth investments with shareholder returns, even as challenges in markets like Australia test the resilience of the core full service business. Yet behind the reaffirmed guidance, investors should be aware of the risk that sustained underperformance in a subset of centers and ongoing net closures could... Read the full narrative on Bright Horizons Family Solutions (it's free!) Bright Horizons Family Solutions' narrative projects $3.5 billion revenue and $308.7 million earnings by 2029. This requires 6.0% yearly revenue growth and about a $115.6 million earnings increase from $193.1 million today. Uncover how Bright Horizons Family Solutions' forecasts yield a $97.11 fair value, a 46% upside to its current price. The most cautious analysts were already assuming about US$3.5 billion revenue and US$334 million earn...

Investor releaseQuarter not tagged2026-05-06

Bright Horizons (BFAM) Reports Q1 Earnings: What Key Metrics Have to Say

Zacks

For the quarter ended March 2026, Bright Horizons Family Solutions (BFAM) reported revenue of $712.22 million, up 7% over the same period last year. EPS came in at $0.82, compared to $0.77 in the year-ago quarter. The reported revenue compares to the Zacks Consensus Estimate of $711.5 million, representing a surprise of +0.1%. The company delivered an EPS surprise of +3.37%, with the consensus EPS estimate being $0.79. While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health. Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance. Here is how Bright Horizons performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts: Number of Centers EOP (education and child care): 988 million versus the two-analyst average estimate of 992.5 million. Revenue- Full service center-based child care: $540.63 million versus the two-analyst average estimate of $539.22 million. The reported number represents a year-over-year change of +5.9%. Revenue- Educational advisory and other services: $26.92 million versus the two-analyst average estimate of $27.16 million. The reported number represents a year-over-year change of +2.1%. Revenue- Back-up care: $144.67 million compared to the $144.05 million average estimate based on two analysts. The reported number represents a change of +12.5% year over year. Adjusted income from operations- Full service center-based child care: $36.91 million compared to the $34.4 million average estimate based on two analysts. Adjusted income from operations- Educational advisory and other services: $2.47 million versus $1.63 million estimated by two analysts on average. Adjusted income from operations- Back-up care: $25.57 million compared to the $25.21 million average estimate based on two analysts. View all Key Company Metrics for Bright Horizons here>>> Shares of Bright Horizons have returned -4.2% over the past month versus the Zacks S&P 500 composite's +9.5% change. The stock currently has a Zacks Rank #2 (Buy), indicating that it could outpe...

Investor releaseQuarter not tagged2026-05-06

Bright Horizons Family Solutions Q1 Adjusted Earnings, Revenue Rise

MT Newswires

Bright Horizons Family Solutions (BFAM) reported Q1 adjusted net income late Tuesday of $0.82 per di

Investor releaseQuarter not tagged2026-05-06

Bright Horizons: Q1 Earnings Snapshot

Associated Press

NEWTON, Mass. (AP) — NEWTON, Mass. (AP) — Bright Horizons Family Solutions Inc. (BFAM) on Tuesday reported first-quarter net income of $34.1 million. The Newton, Massachusetts-based company said it had profit of 62 cents per share. Earnings, adjusted for stock option expense and pretax expenses, were 82 cents per share. The results beat Wall Street expectations. The average estimate of three analysts surveyed by Zacks Investment Research was for earnings of 79 cents per share. The child care and early education services provider posted revenue of $712.2 million in the period, which also topped Street forecasts. Three analysts surveyed by Zacks expected $711.5 million. Bright Horizons expects full-year earnings in the range of $4.90 to $5.10 per share, with revenue in the range of $3.08 billion to $3.13 billion. Bright Horizons shares have fallen 19% since the beginning of the year. In the final minutes of trading on Tuesday, shares hit $81.68, a drop of 36% in the last 12 months. _____ This story was generated by Automated Insights (http://automatedinsights.com/ap) using data from Zacks Investment Research. Access a Zacks stock report on BFAM at https://www.zacks.com/ap/BFAM

Investor releaseQuarter not tagged2026-05-06

Bright Horizons Family Solutions Reports Financial Results for the First Quarter of 2026

Business Wire

NEWTON, Mass., May 05, 2026--(BUSINESS WIRE)--Bright Horizons Family Solutions® Inc. (NYSE: BFAM) today announced financial results for the first quarter of 2026 and reaffirmed financial guidance for 2026 initially provided on February 12, 2026. Bright Horizons is a leading provider of high-quality early education and child care, comprehensive back-up care solutions, and educational advisory services. Our offerings support both working families and employers’ workforce strategies by supporting their employees across life and career stages, and improving employee recruitment, engagement, productivity, retention, and career advancement. First Quarter 2026 Highlights (compared to First Quarter 2025): Revenue of $712 million (increase of 7%) Income from operations of $65 million (increase of 4%) Net income of $34 million and diluted earnings per common share of $0.62 (decreases of 10% and 6%, respectively) Non-GAAP financial measures Adjusted EBITDA* of $96 million (increase of 4%) Adjusted income from operations* of $65 million (increase of 4%) Adjusted net income* of $45 million and diluted adjusted earnings per common share* of $0.82 (unchanged and increase of 6%, respectively) "We are pleased with the solid start to 2026, with our first quarter results reflecting disciplined execution across the business," said Stephen Kramer, Chief Executive Officer. "We generated 7% revenue growth, including 12% growth in Back-Up and 6% growth in Full-Service. This marks our sixteenth consecutive quarter of double-digit revenue growth in our Back-Up Care segment," Kramer continued. "This sustained performance reflects both the scale of our Back-Up Care service delivery and the significant opportunity we see to continue to growth in this critically important service." First Quarter 2026 Results Revenue increased by $46.7 million, or 7%, to $712.2 million in the first quarter of 2026 from the first quarter of 2025, primarily due to tuition increases at our centers and increased utilization of back-up care, as well as fluctuations in foreign currency exchange rates for our United Kingdom, Netherlands and Australia operations. Income from operations was $64.9 million for the first quarter of 2026 compared to $62.3 million for the first quarter of 2025, an increase of 4%. The increase in income from operations is primarily related to operating leverage in our full service cente...

Investor releaseQuarter not tagged2026-05-06

Bright Horizons (BFAM) Q1 2026 Earnings Transcript

Motley Fool

Image source: The Motley Fool. Tuesday, May 5, 2026 at 5 p.m. ET Chief Executive Officer — Stephen Kramer Chief Financial Officer — Elizabeth J. Boland Senior Vice President, Investor Relations — Mike A. Ritchie Stephen will start by reviewing our results and provide an update on the business, and Elizabeth J. Boland will follow with a more detailed review of the numbers before we open up to your questions. With that, let me turn the call over to Stephen Kramer. Stephen Kramer: Thanks, Mike, and good evening, everyone. 2026 is off to a positive start. Revenue grew 7% in the first quarter, in line with our expectations, and earnings came in slightly ahead, reflecting continued execution across our business segments. In Q1, we delivered double-digit revenue growth in Backup, expanded operating margins in Full Service, and made progress on transforming our Education Advisory business. Taken together, these results reflect the diversity and strength of our model, and the enduring demand from working families and learners for the services that we provide, along with the employers who support them. Before I get into the segment results for the quarter, I want to take a different approach tonight and start by addressing the thoughtful questions we have received from analysts and investors in recent quarters. Specifically, I want to take a few minutes to highlight how our strategy post-COVID is focused on delivering long-term growth and earnings performance, while increasing our impact on those we serve. Bright Horizons Family Solutions Inc.’s unique business model centers around working with employers to deliver high quality solutions that support client employees across critical life and career stages, while delivering a compelling ROI for our employer clients. Over time, we have expanded our education and care offerings and more recently have sharpened our focus on the integration of our full suite of services for the benefit of our clients and their employees. To that end, we have taken steps to unify our go-to-market strategy, executed by a singular salesforce and integrated account management team, and underpinned by new resources and tools. In parallel, we are developing a fully connected continuum of service delivered through both our owned assets and trusted partners. To make that work at scale, we are strengthening our foundational capabilities—specificall...

Investor releaseQuarter not tagged2026-05-06

Bright Horizons Family Solutions (BFAM) Tops Q1 Earnings and Revenue Estimates

Zacks

Bright Horizons Family Solutions (BFAM) came out with quarterly earnings of $0.82 per share, beating the Zacks Consensus Estimate of $0.79 per share. This compares to earnings of $0.77 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of +3.37%. A quarter ago, it was expected that this child care and early education services provider would post earnings of $1.13 per share when it actually produced earnings of $1.15, delivering a surprise of +1.77%. Over the last four quarters, the company has surpassed consensus EPS estimates four times. Bright Horizons, which belongs to the Zacks Business - Services industry, posted revenues of $712.22 million for the quarter ended March 2026, surpassing the Zacks Consensus Estimate by 0.10%. This compares to year-ago revenues of $665.53 million. The company has topped consensus revenue estimates four times over the last four quarters. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. Bright Horizons shares have lost about 20.2% since the beginning of the year versus the S&P 500's gain of 5.2%. While Bright Horizons has underperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between near-term stock movements and trends in earnings estimate revisions. Investors can track such revisions by themselves or rely on a tried-and-tested rating tool like the Zacks Rank, which has an impressive track record of harnessing the power of earnings estimate revisions. Ahead of this earnings release, the estimate revisions trend for Bright Horizons was favorable. While the magnitude and direction of estimate revisions could change following the company's just-released earnings report, the current status translates into a Zacks Rank #2 (Buy) for the stock. So, the shares are expected to outperform the market in the near future...

Investor releaseQuarter not tagged2026-05-06

Bright Horizons Family Solutions Inc. Q1 2026 Earnings Call Summary

Moby

Management is transitioning to a unified go-to-market strategy, replacing product-specific silos with a singular salesforce and integrated account management to drive cross-service adoption. Backup Care growth of 12.5% was driven by expanding unique users and solid utilization across all care types, including in-home, center-based, and academic tutoring. Full Service revenue growth of 6% was primarily fueled by tuition increases and foreign exchange tailwinds, which helped offset the impact of strategic center closures. The Australia portfolio experienced a significant enrollment contraction in Q1, diverging from other geographies due to market saturation and a failure of new enrollments to backfill school-year transitions. Operational discipline in the Full Service segment led to a reduction in the 'bottom cohort' of centers (under 40% occupancy) from 13% to 8% year-over-year through rationalization and enrollment progress. The company is strengthening foundational capabilities, including a common client-employee credit model and integrated CRM, to create a seamless customer experience across the care continuum. Full-year revenue guidance is reaffirmed at $3.075 billion to $3.125 billion, with Backup Care expectations raised to 12% to 14% growth based on strong summer reservation visibility. Management expects Australia to remain a meaningful headwind, projecting a $20 million to $25 million total loss for that geography in 2026. The long-term growth algorithm for Backup Care has been upgraded to 11% to 13%, supported by low current penetration (under 5%) and a large unvended SMB market. Full Service margins are expected to remain flat in 2026 due to Australia impacts, but management maintains a long-term target of 9% to 10% as portfolio rationalization continues. The company anticipates a net reduction of 25 to 30 centers for the full year as it continues to prune underperforming locations while opening new client-sponsored sites. Australia operations represent a 150 basis point headwind to Full Service margins and an approximately $0.40 total headwind to EPS when including tax impacts. The company opportunistically repurchased $225 million of stock in Q1, funded by free cash flow and revolver borrowings, which is expected to provide a net $0.08 EPS tailwind for the year. Adjusted effective tax rate guidance was increased by 100 basis points to 28%-28.5%,...

Investor releaseQuarter not tagged2026-05-06

Bright Horizons Family Solutions Q1 Earnings Call Highlights

MarketBeat

Q1 results: Bright Horizons reported revenue up 7% to $712 million and adjusted EPS of $0.82, above prior guidance, and reaffirmed full‑year guidance of $3.075–$3.125 billion revenue and $4.90–$5.10 adjusted EPS. Back‑Up Care momentum: Back‑Up Care revenue rose 12.5% to $145 million, marking its 16th consecutive quarter of double‑digit growth; management raised the full‑year Back‑Up Care growth outlook to 12–14% and expects full‑year margins to reach 28–30% as utilization increases. Full Service mixed trends and capital allocation: Full Service revenue grew 6% with occupancy improving to the mid‑60% range amid net 22 center closures, but an unexpected enrollment decline in Australia (78 centers) is a ~$20–25M annual loss (~150 bps headwind to margins); the company generated $88 million of free cash flow in Q1 and repurchased $225 million of stock (1.9x net leverage, $577 million remaining authorization). Interested in Bright Horizons Family Solutions Inc.? Here are five stocks we like better. Bright Horizons Family Solutions (NYSE:BFAM) reported first-quarter 2026 results that management described as a “positive start” to the year, with revenue up 7% and adjusted earnings slightly ahead of the company’s expectations. On the company’s earnings call, executives pointed to double-digit growth in Back-Up Care, margin expansion in the Full Service child care segment, and continued efforts to reposition the Educational Advisory business. CEO Stephen Kramer said revenue grew 7% in the first quarter “in line with our expectations,” while earnings “came in slightly ahead.” CFO Elizabeth Boland reported revenue of $712 million, adjusted operating income of $65 million (9.1% of revenue), and adjusted EBITDA of $96 million (13.4% of revenue). Adjusted EPS was $0.82, up 6% year over year and above the company’s prior guidance range of $0.75 to $0.80. → 3 Emerging Markets ETFs to Maximize Exposure to High-Potential Countries The company reaffirmed its full-year 2026 guidance, calling for: Revenue of $3.075 billion to $3.125 billion Adjusted EPS of $4.90 to $5.10 Boland added that the guidance does not include the effects of any additional share repurchases on interest expense or share count. → The Real SpaceX Play: 5 Chip Stocks Powering the IPO Before It Launches Back-Up Care revenue rose 12.5% to $145 million. Kramer said growth was driven by “continued expansion in uni...

Investor releaseQuarter not tagged2026-05-05

Bright Horizons (BFAM) To Report Earnings Tomorrow: Here Is What To Expect

StockStory

Child care and education company Bright Horizons (NYSE:BFAM) will be reporting earnings this Tuesday after market close. Here’s what you need to know. Bright Horizons beat analysts’ revenue expectations last quarter, reporting revenues of $733.7 million, up 8.8% year on year. It was a slower quarter for the company, with a significant miss of analysts’ adjusted operating income estimates and full-year revenue guidance slightly missing analysts’ expectations. Is Bright Horizons a buy or sell going into earnings? Read our full analysis here, it’s free for active Edge members. This quarter, the market is expecting Bright Horizons’s revenue to grow 7% year on year, in line with the 6.9% increase it recorded in the same quarter last year. The majority of analysts covering the company have reconfirmed their estimates over the last 30 days, suggesting they anticipate the business to stay the course heading into earnings. Bright Horizons rarely misses Wall Street’s revenue estimates. Looking at Bright Horizons’s peers in the consumer discretionary segment, some have already reported their Q1 results, giving us a hint as to what we can expect. Laureate Education delivered year-on-year revenue growth of 15.4%, beating analysts’ expectations by 2.2%, and Strategic Education reported flat revenue, falling short of estimates by 1.2%. Laureate Education traded down 1.1% following the results while Strategic Education was also down 12.1%. Read our full analysis of Laureate Education’s results here and Strategic Education’s results here. There has been positive sentiment among investors in the consumer discretionary segment, with share prices up 7% on average over the last month. Bright Horizons is down 3.4% during the same time and is heading into earnings with an average analyst price target of $97.11 (compared to the current share price of $81.50). ONE MORE THING: 3 Hidden Platforms Growing 3X Faster than Amazon, Google, and PayPal. Amazon, Google, and Meta all followed the same playbook: Dominate an ignored market. Build an unbeatable moat. Scale until you’re unstoppable. These three platforms are running that exact playbook right now. The early investors in Amazon made fortunes. The early investors in these could do the same. Get All 3 Stocks Here for FREE.

TranscriptFY2026 Q12026-05-05

FY2026 Q1 earnings call transcript

Earnings source - 103 paragraphs
Operator

Welcome to the Bright Horizons Family Solutions first quarter 2026 earnings call. It is now my pleasure to introduce Michael Flanagan, Group Vice President, Strategic Finance. Please go ahead.

Michael Flanagan

Thank you, Stacy. Welcome to Bright Horizons first quarter earnings call. Before we begin, please note that today's call is being webcast and a recording will be available on the investor relations section of our website, investors.brighthorizons.com. As a reminder to participants, any forward-looking statements made on this call, including those regarding future business, financial performance, and outlook, are subject to the safe harbor statement included in our earnings release. Forward-looking statements inherently involve risks and uncertainties that may cause actual operating and financial results to differ materially and should be considered in conjunction with the cautionary statements that are disclosed in detail in our earnings release, our 2025 Form 10-K and other SEC filings. Any forward-looking statement speaks only as of the date on which it is made. We undertake no obligation to update any forward-looking statements.

Michael Flanagan

Today, we'll also refer to non-GAAP financial measures, which are detailed and reconciled to their GAAP counterparts in our earnings release, which is available on the IR section of our website at investors.brighthorizons.com. Along with today's earnings release, we have posted an updated investor presentation to our website, which we will reference during tonight's call. Here joining me on the call is our Chief Executive Officer, Stephen Kramer, and our Chief Financial Officer, Elizabeth Boland. Stephen will start by reviewing our results and provide an update on the business, and Elizabeth will follow with a more detailed review of the numbers before we open up to your questions. With that, let me turn the call over to Stephen.

Stephen Kramer

Thanks, Mike, and good evening, everyone. 2026 is off to a positive start. Revenue grew 7% in the first quarter in line with our expectations, and earnings came in slightly ahead, reflecting continued execution across our business segments. In Q1, we delivered double-digit revenue growth in Back-up, expanded operating margins in Full service, and made progress on transforming our Educational advisory business. Taken together, these results reflect the diversity and strength of our model and the enduring demand from working families and learners for the services that we provide, along with the employers who support them. Before I get into the segment results for the quarter, I want to take a different approach tonight and start by addressing the thoughtful questions we have received from analysts and investors in recent quarters.

Stephen Kramer

Specifically, I want to take a few minutes to highlight how our strategy post-COVID is focused on delivering long-term growth and earnings performance while increasing our impact on those we serve. Bright Horizons' unique business model centers around partnering with employers to deliver high-quality solutions that support client employees across critical life and career stages while delivering a compelling ROI for our employer clients. Over time, we have expanded our education and care offerings, and more recently have sharpened our focus on the integration of our full suite of services for the benefit of our clients and their employees. To that end, we have taken steps to unify our go-to-market strategy, executed by a singular sales force and integrated account management team, and underpinned by new resources and tools. In parallel, we are developing a fully connected continuum of service delivered through both our owned assets and trusted partners.

Stephen Kramer

To make that work at scale, we are strengthening our foundational capabilities, specifically a common client employee credit model across our offerings, an integrated CRM and consumer data platform, and ultimately, a more consistent and seamless customer experience. As Mike mentioned, alongside tonight's earnings release, we have included an updated investor deck that outlines our client-centric business model, our competitive advantages, and illustrates the scope of the growth opportunity. As one example, I will use Back-up Care, our largest segment by earnings contribution. Using slides 12 through 15 in our new investor presentation, I will walk through the growth framework. Penetration within existing clients, expansion of our care and education ecosystem, and winning new logos. Starting with penetration on slide 12. User penetration is less than 5% across our client base, which highlights the significant opportunity ahead. The latent demand is substantial.

Stephen Kramer

More than four in five working U.S. adults have at least one care need that our Backup Care offering addresses. Over the last several years, we have thoughtfully listened to clients and broadened our capabilities to include an even wider range of care types, increasing relevance across employee populations. This, in turn, enables our employer partners to meet their strategic objectives of fewer vendors delivering broader and deeper value directly aligned with our approach. We also break down penetration by industry and illustrate the dispersion within each sector on slide 13. The takeaway is clear. Penetration is low across all industries, even within the same sector, there is wide variation, demonstrating that the opportunity is less about maturity and more about how the benefit is deployed within each client. To highlight one example, healthcare.

Stephen Kramer

The median client penetration is below 2%, which increases to more than 7% at the 95th percentile and exceeds 10% among our most highly utilized healthcare clients. Next, on slide 14, we illustrate that a key driver of growing utilization is the breadth of our care network. We have built an ecosystem that spans traditional childcare centers, in-home care providers, school-age programs, academic tutoring, pet care, and elder care through a mix of owned assets and a vetted network of partners. Expanding that network helps us to meet more employee needs, which support adoption and retention among both new and existing users. Finally, turning to slide 15, new logos are another meaningful growth channel in Back-up Care. We estimate that 90-plus% of the SMB market remains unvended today, and roughly half of the Fortune 500 does not have a Back-up Care solution in place.

Stephen Kramer

What positions us exceptionally well to capitalize on this opportunity is our ability to deliver high-quality care across care types, geographies, and employee needs with flexibility, scale, and trust that are difficult to replicate. We believe this advantage becomes even more important as employer adoption continues to grow. I highlighted Back-up Care as the example because it reflects the broader playbook across Bright Horizons. Drive deeper client and user adoption, expand the range of needs we can serve, and deliver a more connected experience for families. By way of a real-time example, we put this strategy into action this past week at our On the Horizon summit. We hosted more than 100 clients, including HR and benefits leaders from Bank of America, Comcast, and Cone Health, to name a few.

Stephen Kramer

The discussion encompassed the future of employer-sponsored education and care and modern ways to deliver a unified experience for employees and their families. We received tremendous feedback from clients about the event and the innovations that we introduced. We look forward to sharing more over time, and at this point, I would like to turn back to our first quarter segment results. In Back-up Care, revenue increased 12.5% to $145 million in the quarter, and adjusted operating margins were 18%, both in line with our expectations. Growth was driven by continued expansion in unique users with solid use across all care types. Looking ahead to the summer months and peak utilization for school-age programs, we are encouraged by continued user growth and the visibility of use through early reservations for the second and third quarters.

Stephen Kramer

Turning to Full service, revenue grew 6% to $541 million, in line with our expectations. Growth was driven by a combination of tuition increases and a tailwind from foreign exchange, partially offset by center closures as we continue to rationalize the portfolio. We opened 2 centers in the first quarter, one in the Netherlands and our third location for Toyota here in the U.S. Occupancy averaged in the mid-60% range in Q1, improving sequentially from the fourth quarter and the prior year. Enrollment growth in centers opened for the last year was modestly positive in the first quarter. This included approximately 100 basis points of headwind from our Australia operations, where we experienced an elevated enrollment decline in this group of 78 centers.

Stephen Kramer

In contrast to our other geographies, our Australia portfolio's occupancy has drifted lower in the years following the pandemic, and this quarter, the enrollment contraction was much more significant than prior year's school year transition cycle. With the broader Australian ECE industry also experiencing meaningful weakness in 2026, we expect a more challenged enrollment picture and overall performance profile as we look to the rest of the year. More broadly, we remain encouraged by the sequential improvement in occupancy across our network of centers, the continued recovery across our middle and lower cohorts, and the improved operating margin we drove this quarter despite a headwind from Australia. Our focus remains on expanding our enrollment with improved consumer experience and quality value, achieving improved operating leverage and operating efficiency, and rationalizing the center portfolio where appropriate.

Stephen Kramer

As previewed on our call in February, we closed 24 centers this quarter as we continue to position our portfolio to serve employees of our client partners and working parents where they live and work. Our Educational advisory services delivered revenue of $27 million in the quarter and increased 2% over the prior year. Notable new client launches in the quarter included NXP Semiconductors, Visa, and Huntington Bank. We continue to be focused on driving participant growth and use across our College Coach and assist services. To close, our Q1 results demonstrate solid demand and execution across the business. We remain encouraged by the progress we are making in our core operations while maintaining financial and operational discipline.

Stephen Kramer

As such, we are reaffirming our 2026 full-year revenue guidance range of $3.075 billion-$3.125 billion and our Adjusted EPS guidance range of $4.90-$5.10 per share. With that, I'll turn the call over to Elizabeth, who will dive into the quarterly numbers and share more details around our outlook.

Elizabeth Boland

Thanks, Stephen. Hello to everyone who's joined the call. I'll start with our financial highlights. Revenue in the first quarter was $712 million, representing 7% growth year-over-year and in line with our expectations. Adjusted Operating Income of $65 million increased 4% over the prior year quarter and represented 9.1% of revenue. Adjusted EBITDA of $96 million also grew 4% and came in at 13.4% of revenue. Adjusted EPS of $0.82 a share rose 6% over the prior year quarter and finished slightly ahead of our guidance set at $0.75-$0.80. Taking a closer look at each of our three business lines, Back-up Care revenue grew 12.5% in the first quarter to $145 million.

Elizabeth Boland

Increased users and expanded use within existing clients continues to drive majority of the growth. Q1 marked the 16th consecutive quarter of double-digit top-line growth. Adjusted operating margins were 18% in the quarter, which we expect at this time of year when use is seasonally lower. As we move into the higher-use quarters over the rest of the year, we gain operating leverage, and we continue to expect to see margins achieve our full-year target of 28%-30%. Turning to Full service, revenue of $541 million expanded 6% over the prior year quarter, driven primarily by tuition increases, enrollment gains, and a tailwind from foreign exchange, which were all partially offset by an approximately 250 basis point headwind from the impact of closed centers over the past year and, to a lesser extent, to enrollment declines in Australia.

Elizabeth Boland

During the quarter, we had net closures of 22, resulting in a center count at quarter end of 988 centers. As Stephen Kramer mentioned, enrollment in centers open for the last year was modestly positive in the first quarter, although it would have increased roughly 100 basis points without the enrollment contraction we experienced in Australia. Occupancy averaged in the mid-60s range, increasing from both the fourth quarter of 2025 and the prior year period. With respect to the center cohorts we've discussed on prior calls, we also continue to see improvement over the prior year. Our top-performing cohort, that is 7 centers that are above 70% occupancy, improved from 47% of these centers in the first quarter of 2025 to 48% in the first quarter of 2026.

Elizabeth Boland

More notably, our bottom cohort, centers below 40% occupancy, has now fallen below 10% of these centers, improving from 13% in the prior year to 8% this quarter, reflecting both enrollment progress and the results of our focus on closing underperforming centers. Adjusted Operating Income of $37 million in full service increased $4 million over the prior year and represented 6.8% of revenue, an expansion of 30 basis points. Tuition increases ahead of average wage costs and continued progress in our U.K. operations drove the margin expansion. That said, reported margin improvement was meaningfully constrained by the enrollment and operating challenges in Australia. Excluding this effect in Australia, margin expansion would have been more than 50 basis points over the prior year.

Elizabeth Boland

Given the current operating performance and outlook for the rest of this year, we expect Australia to remain a larger headwind to reported margin of performance than we had originally expected. Our Educational Advising segment had revenue of $27 million, an increase of 2% from the prior year quarter, and Adjusted Operating Margins of 9%, which were broadly consistent with the prior year quarter. Interest expense rose to $12 million in Q1, up from $10 million in the prior year quarter, due to higher average interest rates as well as higher average borrowings on elevated share repurchases in the quarter. The structural effective tax rate on Adjusted Net Income was also 27.5%, consistent with Q1 of 2025.

Elizabeth Boland

Turning to the cash flow statement, we generated $108 million in cash from operations and made net fixed asset investments of $20 million, resulting in free cash flow of $88 million. Over the last 12 months, free cash flow was $276 million, representing a 106% conversion relative to Adjusted Net Income. As mentioned in Q1, we opportunistically repurchased $225 million of stock, funding the buybacks with free cash flow and incremental revolver borrowings. As of the end of the quarter, $577 million remains on the new repurchase authorization that we announced in March. Lastly, we ended Q1 with $133 million of cash and a leverage ratio of 1.9 times Net Debt to Adjusted EBITDA. Now, moving on to our 2026 outlook.

Elizabeth Boland

We are reaffirming our 2026 full year guidance for revenue in the range of $3.075 billion-$3.125 billion and Adjusted EPS to be in the range of $4.90-$5.10. Our guidance does not include the effects of any additional share repurchases on either interest expense or on the share count. If we look at a segment level, in Full Service, we expect reported revenue to grow in the range of 2.5%-3.5% on enrollment gains and tuition increases, offset by approximately 200 basis points of headwind from net center closings and approximately 100 basis points on reduced expected performance from our Australia operations.

Elizabeth Boland

In Back-up Care, we now expect reported revenue to increase 12%-14%, driven by the continued expansion of use. Lastly, in Ed Advisory, we expect to grow in the mid-single digits. Lastly, on the full year guidance, we are now estimating full year interest expense of $50 million-$52 million, and an Adjusted effective tax rate of 28%-28.5%, up approximately 100 basis points from our prior guide. As we look specifically to Q2, our outlook is for total top line growth in the range of 5.25%-6.5%. Breaking that down by segments would be Full Service reported revenue growth of 2.5%-3.5%, Back-up growth of 15%-17%, and Ed Advisory in the low single digits.

Elizabeth Boland

In terms of earnings for Q2, we are expecting Adjusted EPS in the range of $1.17-$1.22. With that, Stacy, we are ready to go to Q&A.

Operator

Thank you. We will now be conducting a question and answer session. Your first question comes from Jeffrey Meuler with Baird. Please go ahead.

Jeffrey Meuler

Yeah, thank you. I think you raised the Back-up Care annual revenue guidance, correct me if I'm wrong, but was that on the back of, or driven by the early Back-up Care reservations for Q2 or Q3, or what was it? Just, how much visibility at this point do you have, I guess, into summer usage?

Stephen Kramer

Sure. Thank you for the question, Jeff. We certainly raised the guidance, right? The previous guidance was from 11%-13% for the year. Now we're at 12%-14% for the year. It's really based on our conviction around the momentum that we have around active users as well as their use patterns. As you rightly noted, we have a large swath of our clients that have extended windows for reservations going into the summer, and so we do have good visibility around those reservations. Based on our historical trends, we believe that it was prudent to increase the guidance.

Jeffrey Meuler

Got it. Just help us understand the fundamental issue in Australia, if it's supply-demand or immigration or affordability and alternatives. Just what's the issue, and is there any reason to think it's cyclical versus kind of the front end of a more structural headwind?

Stephen Kramer

Sure. Happy to talk a little bit about the Australia piece, which is, look, I think that the first thing that is important to start is that, you know, we entered that market back in 2022, and we were attracted to the market given the third-party funding support that existed. In the case of Australia, it was really around government. At the time, we had the opportunity to acquire a high-quality leader in Only About Children. At the time, they enjoyed, and we enjoyed, high occupancy rates. In fact, the sector in general enjoyed high occupancy rates. The challenge that we were looking to ameliorate at that time was really one around the workforce and labor, specifically around quantity of labor as well as the costs. We expected that that would ameliorate over time.

Stephen Kramer

That hasn't ameliorated as well over time. The enrollment since 2022 has been on a slow degradation path over that time period. What I would say, Jeff, is that different from other geographies, we saw pretty steady increases in supply in the post-COVID period, right? In that market, there was an acceleration of supply that came into the market, certainly would highlight the fact that the saturation rates of childcare got higher, especially in the key markets in which we operate. You know, we turn to Q1, the enrollment degradation was sharper in Q1 than we would have expected. It's certainly a time of year in Australia where families typically transition to school and new enrollments backfill.

Stephen Kramer

Ultimately, we had a quite a typical lever dynamic, but we didn't see the level of new starters. Hopefully that encapsulates the challenges that we see, and we really do see them as different from other geographies in which we operate.

Jeffrey Meuler

Got it. Thank you.

Operator

Next question, Andrew Steinerman with J.P. Morgan, please go ahead.

Andrew Steinerman

Hi. You're keeping the guide for the year, Australia was, you know, worse. Backup was bumped up. Is there any other part of your, let's call it, non-Australia business that's sort of performing better than expected, which, you know, overall as a portfolio is keeping you in line with your, your targeted range? If you could just mention how big Australia is.

Elizabeth Boland

Sure. Yes, to answer the question, we had a pretty significant share repurchase cadence in Q1. That is adding a tailwind to the earnings results. Although, with the offset, we do have a bit higher interest expense because of the financing of it in the near term, but it will continue to be accretive over time. This year it would be contributing, you know, in the high single digits, call it, you know, sort of 8% net of the or $0.08, sorry, net of the interest expense that we've incurred. That's a positive to the business that is also contributing.

Elizabeth Boland

I think the other factor besides Australia's performance or besides the operating performance is that because the position in Australia is one of loss-making, we have a non-deductibility of all those losses, so it has a more amplified effect in the year. Compared to our previous guide, it's close to $0.20 of an impact just from Australia between the operations and the tax impact.

Andrew Steinerman

I asked, you know, besides for Back-up, being bumped up in the guided range, is there anything else outside of Australia that's coming in better than anticipated, as you're, you know, now a quarter into the year?

Elizabeth Boland

The share repurchase is adding, call it $0.08 or so.

Andrew Steinerman

Okay. Thank you very much.

Operator

Next question, Jeff Silber with BMO Capital Markets, please go ahead.

Jeff Silber

Thank you so much. You mentioned that Back-up Care margins tend to be a little bit softer in the first quarter, but they were still down on a year-over-year basis. Is there something specific that happened this quarter relative to last year?

Elizabeth Boland

No, not really. It's somewhat mix dependent, Jeff. It is a relatively low use quarter. It is dependent on the, you know, more days out and school vacation week rather than the intensity of school-age care that we see over the summer. Depending on the center in-home, you know, different care types, mix of the different provider network, it's just down to that mix.

Jeff Silber

Okay. If I could shift over to Full service center, I know it's a bit early, but can we get any gut color on how signups are for the fall enrollment period?

Stephen Kramer

Yeah, I think it's fair to say that we're seeing a sort of similar cadence, to how we closed out last year. As we look through this year, we really do see that opportunity, to enroll at a similar rate as we saw in the second half of last year. We have that, you know, in terms of, completed tours, which for us is a really important indicator, in terms of forward bookings, and so feel good that that's the outlook that we have.

Jeff Silber

Okay, great. Thanks so much.

Stephen Kramer

Thank you.

Operator

Next question, Toni Kaplan with Morgan Stanley, please proceed.

Toni Kaplan

Thanks so much. I know you were expecting a bunch of closures in the beginning of the year and we did see that in the numbers. I guess, are you still expecting that 25 to 30 net to be the decrease in centers for the full year? I guess when you're opening new centers, you're going to open a bunch, I guess, in the remaining part of the year. I guess when's the best time to open new centers? Just trying to understand the seasonality there.

Elizabeth Boland

Yeah. Well, and if we could control the timetable of the openings, Toni Kaplan, you're right. We would certainly be opening, you know, middle to the being ready to be available in the fall season, so opening July, August, and so you can enroll for the fall is probably the optimal time. It ends up being center construction cycles end up governing more of that opening cadence. The next best time would be to be opening right before the new year turns over, because that's often when families are enrolling.

Elizabeth Boland

We do think that we will be in that neighborhood of 25-30 net reduction, net contraction of centers for the full year, but despite the outsized first quarter, because we do have some openings that we've already done this quarter and we see in the pipeline to be open. They, of course, are governed by this timetable, but we have the closures pretty well circled up, and that's the quantity that we're looking at.

Toni Kaplan

Yep. Got it. I guess when I think about backup, you did some nice slides there. You talked about the backup penetration being under 5%. I guess, what do you attribute that to? Because, is it that employees just aren't aware of the programs? Like, I guess, what are the ways that you can sort of drive that higher?

Stephen Kramer

Sure. I think that the reality is the employee benefit space is noisy, right? Employers offer a lot, and employees' ability to understand all that they have on offer, is challenged in that noisy environment. What I would say is that when we think about sort of standing out within that context, it's some of the actions that we had talked about in the prepared remarks, right?

Stephen Kramer

The onus is really on our account management team that we have really repositioned against our client base to build deeper partnerships, create more opportunities for us to get awareness out within the client base, and then to ultimately have our account management team partnering even more with our marketing apparatus to ensure that we are getting good communication and good messaging out so that people receive the information at times where they might naturally need the service. A lot of what we've talked about in prior calls is around this idea of personalization and really trying to get messaging that is personalized to the individual that helps to highlight what needs they may have and then how we can help to solve against those needs.

Toni Kaplan

Thank you.

Stephen Kramer

Thanks.

Elizabeth Boland

Thank you.

Operator

Next question, George Tong with Goldman Sachs. Please go ahead.

George Tong

Hi. Thanks. Good afternoon.

Elizabeth Boland

Hi.

George Tong

Hi. You're focused on a unified approach to client engagement and service adoption. Can you talk about whether there are additional steps with the sales force or sales process you still have to implement in order to fully realize this vision?

Stephen Kramer

Sure. I'll talk about some of the recent actions that we've taken that obviously are not yet bearing fruit, but will start to have impact over the coming quarters and years. The first thing we did most recently was really separate out our enterprise approach from our geographic approach. We now have individuals that are squarely focused on the largest and most complex sales opportunities, both new logos as well as within our existing client base. We have another set of individuals that are focused on the best opportunities outside of enterprise within geographic territories. The first is structural. The second is that we really have deployed new sales training and tools to allow them to be more effective against this unified message.

Stephen Kramer

Again, we used to have individuals that would be selling individual products, and now the expectation is that our singular unified sales team will be going out and talking about the full totality of the Bright Horizons sets of offerings, and then tailoring the solution to the needs of individual clients. I would put that into sort of category 1. That is a new piece of it that we are now deploying into the market. I would say the second is that as we think about how we are unifying and going after the opportunities, we're really doing that at the user level as well.

Stephen Kramer

Really starting to think about those employers who today offer more than one service, how do we help employees to understand and value services that may be across what are the silos within Bright Horizons to really enable additional use patterns? I'll give you an example of that. A client that may offer College Coach and also through its Back-Up Care line of service offer tutoring and helping to cross-pollinate College Coach users to leverage a tutoring offering and tutoring users to take advantage of the College Coach offering. That's sort of the multi-level example of how we're thinking about it, which is first at the enterprise level and then secondly at the individual user level.

George Tong

That's very helpful. On Back-up Care, you mentioned you've seen 16 consecutive quarters of double-digit growth. Given that extended history of strong double-digit growth, are you ready to update your longer term target for Back-up Care growth at this point?

Stephen Kramer

Yeah. I think that, again, you will have just received the presentation, but I will draw your attention to slide 28, where we do update the Back-up Care building block within our growth algorithm, and are really calling at this point for a longer term growth algorithm of 11%-13%, which is an upgrade from what you will have seen historically.

George Tong

Got it. Very helpful. Thank you.

Stephen Kramer

Thank you.

Operator

Once again, if you would like to ask a question, please press star one on your telephone keypad. Your next question comes from Josh Chan with UBS. Please proceed.

Josh Chan

Hi. Good afternoon, Steve and Elizabeth. Thanks for taking my questions.

Stephen Kramer

Sure.

Josh Chan

I guess Hi. On the Back-up Care penetration slide that you showed, I guess, you know, what in your mind causes the difference in penetration? Obviously, the slide suggests that industry has some, you know, factor to it, but then, you know, is tenure, is it geographic location? What causes some of the employers to have higher versus lower penetration?

Stephen Kramer

Sure. First I'll talk about what the differences are between industries, and then we can talk about within industry. Between industry, part of the differential comes down to employee demographics, right? You'll see within financial services, where financial services and professional services, where we tend to have the strongest penetration, we're talking about demographics and a work style that really does comport very well to when there is a breakdown in care arrangement, that employee really needing and valuing having a replacement care arrangement. Therefore, we'll see higher utilization in those kinds of industries. In a place like industrial, where perhaps, you know, these are manufacturing plants or other traditionally male-dominated kinds of industries, we've seen less take-up.

Stephen Kramer

But I think the more interesting part of this chart, even more so than between industries, is within industries. You see that there is quite a bit of disparity between those that are on the least penetrated to those that are on the most in companies and organizations that should have similar traits. So we are really undertaking, first and foremost, studying our most highly utilized clients and our least utilized. We are really, through our changes on the account management side, working very diligently to try to work towards having our less penetrated clients look more like our more highly penetrated clients and continuing to extend the growth of those that are more highly penetrated, understanding that on average, we still have a modest penetration.

Stephen Kramer

Between the work we're doing on the analytical side and, by aligning, the account management function and marketing functions, we believe we have the ability to continue to show good progress on this.

Josh Chan

Thank you. That's really helpful color on the Back-up Care. Then on the Full service side, you did outline a 4.5%-6.5% growth over the long term. I was just wondering what underpins that, you know, including tuition and center openings, et cetera, in terms of the Full service drivers. Thank you.

Elizabeth Boland

I mean, over time, those are the building blocks. It would be price increases and then enrollment, in the earlier question about adding centers. As we return to more of a cadence of at least neutral, hopefully next year, neutral net openings to positive again, that the ramp-up of centers and their enrollment, and then that just modest enrollment gains would be a contributor to that over time. Unit growth to some degree, and then enrollment growth would be the other components in that, you know, besides a, you know, call it a 3%-4% or so price increase, and then the other pieces would be enrollment and new centers.

Josh Chan

Great. Thank you both for your time.

Elizabeth Boland

Thank you.

Stephen Kramer

Thank you.

Operator

Next question, Faiza Alwy with Deutsche Bank. Please go ahead.

Faiza Alwy

Yes. Hi, thank you. I want to follow up just on the full service margin side. Couple of related questions. One was just, could you help us frame the impact from Australia to margin specifically? Apologies if I missed this, but I know you gave us a top line impact, but just curious if you still expect to see 25 to 50 basis points this year and, you know, if there's any offsets to the impact from Australia. Related to that, just, you know, as part of the long-term building blocks, I see the 9% to 10%, I guess, I can call it target. Just curious, you know, when you expect to sort of get there.

Elizabeth Boland

Sure. By that, I think I got the gist of the question, so if I didn't, please circle back. I think the question is around what are the full service margins considering this impact of Australia? I think there's two ways that may be helpful to answer that. One is, what is the impact with Australia and the results, and then what is the actual headwind just talking about Australia in totality? We had guided to the year to have 25-50 basis points of margin expansion.

Elizabeth Boland

Given the headwind of the revenue degradation, which is, you know, in the 100 basis point range of the enrollments, 100 basis points, it's call it $20 million or so, the margin degradation is even more than that. We have an element of call it flat margin growth or so this year, but it would be 25-50 basis points without the effect of Australia. That's the impact of it being included.

Elizabeth Boland

If we think about Australia just standing alone, it has a full year revenue profile that's in the neighborhood of around $140 million of revenue, and with losses in the $20 million-$25 million range in total, it's about 150 basis points of overall headwind to the full service business. We talked about how much the question earlier came in about what is the impact on the guide? Are there puts and takes within the guide for Australia? We did have to absorb some of the underperformance this year. Again, just standing alone, Australia with the tax impact and that kind of a loss profile is close to $0.40 of overall headwind to the earnings performance.

Faiza Alwy

Great. That's super helpful. Then I guess the second part of my question was just around the long-term building blocks, the 9%-10%. I know we've been asking this question for some time, really since COVID. Just curious how, you know, your views have evolved.

Elizabeth Boland

From the standpoint of if we just look at the base we started this year, we ended last year, I should say, with 5.5%. If we have 150 basis points of headwind from Australia, we are able to be gaining 25 to 50 basis points a year, we would be adding 25 to 50 basis points a year as we continue to gain enrollment. We have also a number of the centers that we have closed, which we have talked about on prior calls, that have some tail of operating costs as we work to completely exit those leases. Some of them have run dark costs that we are incurring.

Elizabeth Boland

That's another, I'll call it 50 basis points or so that will taper out of the margin in the next couple of years. We're well on our way to that 9%-10% with continued improvement, and we still have some centers to exit from the portfolio. That combination, along with operating leverage and efficiency from enrollment gains year-over-year, we think we are certainly within striking distance, and we see that in our best performing centers. Some of these outliers are putting a pretty severe headwind on the reported margin at the moment.

Faiza Alwy

Understood. Thank you. Just a quick follow-up. I'm curious if you're seeing, you know, any benefits even or as you're talking to clients from the 45F, OBDA impact that increased the annual cap for tax credits. I know this had come up sort of last year, but just curious of how, you know, your conversations have trended on this topic.

Stephen Kramer

Sure. Look, I think that the quick answer on that is that Section 45F hasn't had much of an impact in terms of the conversations or in the adoption by our client base. I think that while it can be an interesting talking point in a way into new new client conversations, I would say that it certainly from our perspective, is not one that is moving the needle as it relates to ultimately getting clients over the line and/or seeing it much as as something that's being adopted by our current clients.

Faiza Alwy

Got it. Thank you so much.

Stephen Kramer

Thank you.

Elizabeth Boland

Thank you.

Operator

Next question, Stephanie Moore with Jefferies, please go ahead. Stephanie, your line is live.

Stephanie Moore

My apologies. Sorry, everybody. I guess just maybe circling back up to the Back-up Care. Can you talk a little bit about, you know, of your clients that use more than one service within the Back-up Care services? I think that might be helpful.

Stephen Kramer

Sure. I guess I'll take a step back and say that, you know, how Back-up Care used to be defined in the earliest days was around providing care in-center and then ultimately got extended to in-home. Over time, right, we have extended that to include school-age programs. We have extended that to include elder care. We've extended that into academic tutoring and pet care. What I would say is that almost universally, our clients offer the in-center and in-home for both children and aging adults. I would say that we have very strong majority type take-up as it relates to academic tutoring. Then I would say that the lowest adopted of the offerings is pet care, although from a user perspective, that happens to be quite a popular part of the offering.

Stephen Kramer

Again, part of it is what's being offered, which I shared a fair characterization, and the other is, you know, how it is adopted by the end user. That's how I would characterize it. All offer it in-center, in-home, adult and child. Most offer it for tutoring, and then to a lesser extent, the pet care.

Stephanie Moore

Got it. That's really helpful. Maybe just I don't think anyone has asked so far in just the U.K. business, I think a lot of progress has been made on that front over the last year or so. Maybe how we should think about just the improvement in operating income and general performance there. Thank you.

Elizabeth Boland

Appreciate the reminder because certainly the U.K. business has been on a journey and we're very pleased to see both the sequential, the quarter-over-quarter progress, the year-over-year progress. As a reminder, last year, the U.K. had turned the corner and was positive from an operating performance, operating income contribution standpoint. Still a headwind to the overall full service margins in the low single digits rather than the 5.5% overall that we were reporting. This year continued to see both between the enrollment gains and just the continued operating execution that has continued to improve. It's still making progress to the overall average.

Elizabeth Boland

Still is a little bit of a headwind, but it's a big contributor in terms of the turnaround. It's just not at the velocity of the improvement, contributes to our overall leverage, but it's just at a little bit lower pace than it was in 2025.

Stephanie Moore

Okay. Well, thank you everybody for your time, as always.

Elizabeth Boland

Thank you.

Stephen Kramer

Thanks, Stephanie. Wonderful. Well, thank you all very much for joining us on the call and wishing you a great night.

Elizabeth Boland

Thanks, everyone.

Operator

This concludes today's teleconference. You may disconnect your lines at this time, and thank you for your participation.

As of 2026-05-30 • Updated weeklySource: Earnings sourceIngestion runbook