AGBK

Good afternoon, everyone, and welcome to Agi's Second Quarter 2026 Earnings Conference Call. Today's conference call is being recorded. At this time, I would like to turn the call over to Felipe Gaspar Oliveira, Head of Investor Relations. Please go ahead.

Hello, everyone, and welcome to Agibank's Second Quarter 2026 Earnings Conference Call. Thank you for joining us. I'm Felipe Gaspar Oliveira, Head of Investor Relations. Joining me today are Marciano Testa, our Founder and Chairman and CEO, Marcello Dubeux, our Chief Financial Officer, and Matheus Girardi, our Chief Client Officer. During today's call, we will discuss our second quarter results and business review, followed by a live Q&A session with our management team. Throughout this conference call, we'll be presenting certain non-IFRS financial measures. These are important measures for Agibank's management, but should not be considered in isolation or as a substitute for IFRS measures and may not be comparable to similar types of measures reported by other companies. Reconciliations between non-IFRS and IFRS measures are available in our earnings release. Unless otherwise noted, all figures discussed today are presented in Brazilian reais.

I'd also like to remind everyone that today's discussion may include forward-looking statements, which are based on management's current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. These statements are not guarantees of future performance. This outlook reflects management's current expectation and assumptions, including, among others, assumptions regarding the trajectory of Brazil's benchmark interest rate, Selic, the pace of credit originations, the regulatory environment governing payroll lending, including the INSS framework, and general macroeconomic conditions in Brazil and is not guarantee of future performance. The outlook is only effective as of the date given and should not be considered updated or affirmed unless and until we do so publicly. Before I hand the call over to Marciano, let me briefly walk you through today's agenda.

We'll begin with an overview of how the market environment has evolved over the past several months, and why we believe the operating backdrop has become increasingly supportive of sustainable growth. Matheus will then introduce Agi+, our new subscription platform, and discuss why we believe it represents an important new avenue for customer engagement, recurring revenues, and long-term value creation. Finally, Marcello will review our second quarter financial results. With that, I will now turn the call over to Marciano. Marciano, please go ahead.

Good afternoon, everyone, thank you for joining us today. I would like to begin today's call by reinforcing the three key principles that guides our business long term. First, we live for the customers, which means that we prioritize clients' value when we make all of our decisions. Second, moving with technology. We continuously enhance our technology capabilities to serve and operate in a better way. Third, we promote an entrepreneurial culture to innovate and grow while we maintain a disciplined focus on long-term returns. I keep these three principles in mind every day, and I want to make sure you understand them because they shape how we make decisions, allocate capital, and build the company for the long term. Next, I want to share some thoughts on the evolution of our performance since the end of the last year.

First, walking through the significant disruption we had over the past year, finally, showing that we are still growing in this scenario and we see the second quarter 2026 results at inflection point of this trajectory. As you know, we are affected by several regulatory changes in the market, which has impacted the whole sector temporarily paused growing new client signs and origination in the second half of last year. Our results for the second and the third quarter are below our normal performance levels due to the delay impact of slower origination in 2025. Since mid-April, the INSS has changed the full management and implemented a series of measures to strengthen governance, improve operational processes, and restoring the confidence across the system.

These initiatives have increased confidence in the market that the regulatory environment is become more stable, predictable, and supportive for the long-term sustainable development of the payroll lending market. As a result of our three principles and the business model, we are able to adjust these structural changes and the new regulatory requirements very quickly, perhaps faster than others. I believe we are among the first companies to return to strong growth. Based on this quick adaptation, since the end of the first quarter, we started to see strong growth in the customer base with Principalidade Agi. As a result, we grew the business and the credit origination through our hybrid platform, which is in digital channels and Smart Hubs network. As you can see here on this slide, we originated over BRL 7 billion in gross credit this quarter, while attracting more than 600,000 new customers.

Within 7.6 million active clients, records for the company. As we will see further in this presentation, we have been able to grow at this pace while maintaining the asset quality under control. Our private payroll portfolio grew by almost 50% quarter-over-quarter, with new origination doubling versus the previous quarter. Secured personal loan originations also increased by more than 80%, demonstrating that growing is returning across multiple products, not just as a single business line. At the same time, we continue to gain market share in the INSS payroll business. We surpassed, as a payroll of the benefits, 1.5 million customers. We left Santander behind us. As a result, we are reaching 9.6% and increasing of 60 basis points in just one quarter. Reaffirms that even after all the disruption the industry faced last year, we continue to execute well and strengthen our competitive position.

Other clear evidence that our operating engine has fully recovered is the fee revenue. Fee revenues reached over BRL 135 million in the second quarter and increased from more than 35% quarter-over-quarter. Unlike credit revenues, this carries no provisions dynamics and are recognized immediately, making them one of the best real-time indicator of the business activity. Based on the performance in this current quarter, we are confident in delivering even higher growth in this third quarter. Taking together these metrics given us the confidence that the business has reached an important operational inflection point. The origination engine is performing at full capacity again, we expect this momentum to continue flowing through our financial results over the coming quarters. When you grow at this pace, we observe three costs up front.

Expected losses provision on every new vintage, the customer acquisition cost, the cost to serve, and active time on the platform. The revenues from these same customers, interest, fees, cross-sells accrues over the following quarters and years. In other words, this quarter, the period that carried the full cost of customer whose earnings belong to the upcoming quarters. These improvements will take some time to show in the numbers during the next few months because we have a natural lag between operational improvements and income statement. I believe our resurge will begin to drive sequentially higher income starting in the third quarter, and a full recovery in the fourth quarter with even more force. Again, we are in the inflection point.

Finally, the end of the quarter, we launched Agi+, our new subscription product, already showing strong engagement and increased number of the customer now use the platform daily or weekly, deepening each relationship. We will become a subscriber bank. The evidence of which is our over 250,000 subscribers in only 45 days, and we will see this positive impact reflected in our financial statements in the fourth quarter. With that, I will pass over to Matheus to cover Agi+ in detail and Marcello to present its unit economics. Thank you.

Thank you, Marciano. For those of you who I have not met, my name is Matheus Girardi, and I am the Chief Client Officer here at Agi. It is a pleasure to be part of this earnings call to discuss a strategic milestone we are very excited about, the launch of Agi+, our new subscription program. Within the current challenging macroeconomic environment in Brazil, characterized by high interest rates, elevated household debt, and rising consumer credit delinquency, we took on the mission of finding a new way to deliver the solutions our customers truly need. Our clients face daily challenges that go far beyond financial products. A lack of access to private healthcare, unexpected expenses, the high cost of medication, limited internet access, and daily household responsibilities.

This is precisely where we see a clear opportunity for Agi to expand the relationship with the customer beyond financial service, increasing the customer lifetime value with the bank, generating cross-selling opportunities, improving retention, and boosting engagement through solutions that address real recurring needs. This allow us to expand our relationship with the customer, increase customer lifetime value, and driving recurring predictable service revenue. Agi+ is designed as a low-cost, high-value subscription service available in three Tiers, ranging from BRL 39.9 to BRL 59.9. The program bundles medical, residential, and dental assistance with mobile phone bonuses and even extra services such as pet care in our premium tiers.

Furthermore, our plans provide monthly credits for daily expenses, such as cooking gas, food, and groceries, ranging from BRL 100 to BRL 150. Agi+ ensures a seamless end-to-end experience, and this is key to our strategy. It creates a sticky ecosystem that encourages daily engagement.

For the customer, the value is immediate and tangible. A subscriber on our entry-level plan can save up to BRL 1,500 annually. For Agi, this model is a powerful engine for recurring service revenues, driving higher app open frequency, improved retention, and deeper loyalty. This way, we are expanding our value proposition while also effectively de-risking our business model. We are very pleased with the launch of Agi+ and have conviction that this program represents a shift in how we engage with our customers. We look forward to seeing Agi+ become a cornerstone of our long-term growth strategy, and we are confident that Agi+ will serve as a significant lever in the evolution of Agi's service revenues, a trend confirmed by our initial adoption rates and early engagement metrics.

With that, I would like to turn the call over to Marcello, who will discuss the product unit economics and this quarter's results.

Thank you, Matheus, and good afternoon, everyone. We are very excited about the launch of Agi+ and the revenue stream it has the potential to bring to our business. On slide 12, we've highlighted a few early sales metrics and unit economics, which we believe are very encouraging given that the product has been in the market for less than two months. As we think about Agi+, we see a clear two-phase growth path. The first wave is driven by penetration within our existing customer base. With 7.6 million active customers, we have a significant opportunity to distribute the product through channels we already own at a very attractive customer acquisition cost. The early results are encouraging. In just 45 days, we reached more than 250,000 active subscriptions, with 67% of new credit originations, including an Agi+ cross-sell, and 99% of our sales agents successfully selling at least one subscription.

The second wave comes from the continued expansion of our customer base. As Agibank continues to add new clients across INSS beneficiaries, private sector workers, and public servants, Agi+ becomes another scalable layer of monetization embedded in our ecosystem. Just as importantly, the unit economics are very compelling. We estimate an annual RPAC of approximately BRL 600 per customer against servicing costs of around BRL 118, resulting in an expected contribution margin of approximately 80%. We believe this makes Agi+ not only a highly attractive product for our customers, but also a meaningful long-term contributor to earnings and revenue diversification. With that, let me now turn to our financial results.

In the second quarter, we've made further progress against our core strategic priorities, growing our customer base in Brazil with a focus on multi-product relationships, expanding our marketing leadership in payroll lending through new products and integrations, and maintaining our position among Brazil's most efficient and trusted financial institutions. On today's call, I will walk you through our second quarter results in the context of a challenging macro environment and, more importantly, the positive inflection we believe is now underway across our business. On slide 14, we outline a few of the key drivers of improvement we are seeing, with material increases in active clients, credit portfolio, and INSS market share related to last year, as well as sequential decline in our greater than 90 days NPL.

Taking a closer look at customer growth, as seen on slide 15, total active customer accounts increased 36% in the second quarter compared to the prior year period and 7% quarter-over-quarter, and had 7.6 million active customers as of the end of the second quarter of 2026, which we define as those using at least one product at quarter end. We believe this growth demonstrates the resilience of our business, as earlier explained by Marciano. Turning to our credit portfolio on slide 16, total loan balances grew 21% year-over-year in the second quarter of 2026 to BRL 37.1 billion. Our credit portfolio maintains a healthy mix, with secure loans representing 88% of total or BRL 32.6 billion, and unsecured loans representing 12% or BRL 4.4 billion. We believe this mix brings a sustainable balance of profitability, credit quality, and focus on long-term relationships with our clients.

In unsecured lending, which is restricted to account holders who maintain primary relationships with Agi to mitigate default exposure while improving margins, was flat year-over-year at BRL 4.4 billion in the second quarter. Quarter-over-quarter, we see a slight decrease sequentially reflecting the short-term duration of this portfolio. However, we saw in the second quarter an increase in the number of clients with principalidade reaching 1.5 million clients. Within INSS Payroll Credit, we continue to successfully execute against our strategy of being the disruptor of this segment in Brazil. As you can see on slide 17, based on our strong positioning with the INSS and leveraging our competitive advantages in this segment, our market share in Q2 was 9.6%, an increase of 160 basis points year-over-year.

It is worth mentioning that we were able to expand our market share by 60 basis points in this quarter, despite the recent periods of regulatory volatility. In Private Payroll Credit on slide 18, our credit portfolio grew to BRL 1.4 billion, an increase of 48% sequentially and 184% year-over-year. It is worth mentioning that our appetite for production of this product remains strong after making enhancements to its credit model and observing good evolution in its credit quality. With regards to credit quality in the overall portfolio on slide 19, non-performing loans exceeding 90 days declined in the second quarter to 3.3%, reflecting normalization in defaulting cohorts. At the quarter end, NPLs for the overall portfolio remain comfortably below the average for consumer credit in Brazil, which continues to trend up.

The coverage ratio measured by provisions over NPLs over 90 days was 182% at the end of June, a level we consider comfortable to operate the business. On slide 20, we have aggregated the key financial KPIs across our business, which I will now discuss in greater detail. Turning to our revenue on slide 21. In the second quarter, we delivered total revenue of BRL 3.2 billion, a slight acceleration in the quarter and an increase of 26% year-over-year and 6% quarter-over-quarter, even considering the disruptions in the period. On slide 22, we see net interest income growth of 11% year-over-year and 3% quarter-over-quarter to BRL 1.3 billion. The slight decline in NIM on an LTM basis is primarily due to the asset mix, with a lower contribution from personal loans in the credit portfolio.

Annualized NIM was flattish at 11.9% and after provisions was 6.8%, compressing 50 basis points on a quarterly basis, suggesting that the portfolio is in a normalization path after the impacts of the suspensions. While persistently high interest rates continue to weigh on spreads, we view this compression as transitory and expect margins to recover as higher yielding vintages season and our asset mix normalizes. Moving to efficiency on slide 23, which highlights the operating leverage embedded in our unique and highly scalable business model. Our operating efficiency ratio, which we calculate as NII plus fee revenues divided by operating and personnel expenses, increased to 48.9% in the second quarter, up 570 basis points quarter-over-quarter. This increase mainly reflects the operating expense growth tied to the acceleration in Principalidade Agi clients and in our credit portfolio. Costs we incur ahead of the revenue these relationships generate.

Continue down to income statement and to slide 24. Recurring net income in the second quarter reached BRL 200 million, an increase of 7% over the previous quarter, indicating that Agi's profitability improved quarter-over-quarter. Now on to our funding approach on slide 25. As a regular debt issuer, Agi maintains established relationship with Brazil's credit markets, diversifying funding sources to support portfolio expansion. As a result, total deposits reached BRL 39.9 billion, an increase of 18% from the second quarter 2025. Institutional counterparties now representing 62% of total funding, while retail sources came down to a share of 38%. Recently, Agi also received credit rating upgrades from both Moody's and Fitch Ratings, who raised up a notch the double bank's credit rating from AA- to AA. These upgrades are a significant demonstration of confidence in Agi's business model.

Moving to equity on slide 26, it increased by 62% in June 2026 compared to the prior year period, reflecting the receipt of the net proceeds of the IPO. Return on equity over the last 12 months was stable at 21.6%, impacted by the proceeds of the IPO now being accounted for the net equity. On slide 27, you can see our total assets have grown to BRL 51.1 billion, an increase of 33% year-over-year and representing a 1.7 trailing-12-months increase in ROE, driven by the growth of the credit portfolio. Lastly, as you can see on slide 28, our capital adequacy ratio consolidated at the holding level declined by 60 basis points to 18.7% in the second quarter, with a Tier 1 capital ratio of 17.6%. Also reflecting the receipt of the net proceeds from the IPO.

These are comfortable levels of capital adequacy, allowing us to continue investing in customer growth and technology while maintaining disciplined focus on long-term returns. As Marciano mentioned, we believe we have compelling evidence of a recovery in the business, both in our credit products and in our fee-based revenue. Looking ahead, we are encouraged by improving trends in the business and are confident in Agi's long-term investment thesis and our ability to execute towards a full recovery in 2027. On behalf of Agi, I would like to thank you all for your interest and support. Now, we would like to open the call for the Q&A session. Thank you very much. Operator?

Thank you. We will now begin the Q&A session. If you'd like to ask a question, please click on "Raise Hand". The first question comes from Jorge Kuri with Morgan Stanley.

Hi. Good afternoon, everyone. Thanks for the presentation. I have two questions, if I may. The first one is on your private payroll loans growing 48% quarter-on-quarter, not coming from a small base anymore. You've been one of the leaders in that product. What gives you comfort that that is the right level of growth? Then you're not gonna end up with higher NPLs. It is still a relatively untested product. Some of your peers that have gone aggressively into the product have seen first payment defaults and delinquency levels that are well above expectations. Just want to get some comfort on why a 50% increase in one single quarter is the right level of growth without putting too much risk on the balance sheet.

My second question is if you can address your pre-tax profits, which was BRL 115 million, if I am correct, down 47% quarter-on-quarter, missing consensus by, say, 50%. What exactly happened there, and to what extent this is transitory? Is this a new level of underlying profitability? Just help us understand this very surprising decline in pre-tax profit. Thank you.

Thank you, Jorge Kuri, for your question. Good to talk to you. This is Marcello. I will answer both of the questions. First of all, in the private payroll loans, we previously mentioned in the first quarter, we had arrived at a quality of credit modeling where we were comfortable in accelerating growth in this product at a level of circa BRL 200 million per month of origination. That is what we did. The 50% comes, a fixed number at a smaller base. It is kind of the same pace we want to continue to go over in the future to from BRL 200 million to BRL 150 million net origination per month. What gives us comfort is that we are seeing the cohorts of we are looking into this product as providing us good quality of first payment defaults below teens level.

As we improve using technology, data, AI in the credit modeling over time, remember, we took a step back in the end of the last year, reduced a lot in the production of this product. We tested a lot of the models, and we arrived at a point that we are comfortable in having this pace of growth now at BRL 200 million to BRL 250 million per month, in this product. Another point is that we look at a product with the loss absorption concept, right? We take the cost of credit, and we divide the NII of the product over the cost of credit expected for that product. If we reach a number that is 1.4x or 1.5x that, we have appetite to continue growth in that product. That is what we are getting from this product, and we will continue to do so.

This is what we see for the private payroll. Also, that is a product that can bring us cross-sell of other products, other services products, as we have in the portfolio, brings us with more relationship with the clients that we originate. Today, out of the 7.6 million clients that we have, we have a big portion of those clients that are from the private sector, not only for the private payroll specifically, but the private, in general. Circa half of the clients are from the private sector, and the other half are from the Social Security system. We are indeed continue to have appetite and continue growing in this product. Always we will have cautious on taking very seriously the provisioning, as you saw. You link to your other question, on the earnings before taxes.

One of the reasons of the transitory name that you used, I think, is very appropriate for this number, because we are planting the seeds in the operational side for a much stronger second semester, as we have been saying the whole year. We are in a recovery phase. We were able to grow portfolio across the franchise, in the INSS Payroll credit, in the private payroll credit, our unsecured credit, the origination also grew very strongly. You don't see that in the balance of the portfolio because of two factors, and specifically for the unsecured. The short-term duration of the amortization, and also we have, in the second quarter, the amortization of the 13th salary in Brazil in May, which, in our case, is part of our unsecured portfolio as well and contributes to reduce this portfolio momentarily.

We are in a phase of origination that will bring us to growth again going forward. What happens is, as we grow the operational side very strongly, as we did in this quarter, and growing the number of clients, growing the number of clients with principalidade, reaching 1.5 million clients, all of that makes us to absorb the cost up front. As Marciano mentioned in his speech, is the expected losses, is the cost to serve these clients, and the transactional cost that is involved in serving all of this increased amount of credit origination and new clients. What we see is that all of that will eventually compound month-over-month, and the escalation in the NII, as a technical explanation, mathematically has to happen over time. We have under control the expenses going forward. We think it's in a normal pace of growth.

Transitory is what we really believe for the number in terms of the earnings before taxes. On top of that, we see the fee business as very strongly, not only in this quarter, growing 35%, but if you open the notes, you see that specifically the brokerage fees line grew of almost 80% in the quarter, which means that the business is recovering at a very healthy pace. On top of that, you might have seen today we launched the Agi+ product, which will add another very stable stream of revenue to our results. We are very confident with the place where we are now operationally. Financially, we are momentarily with these adjustments, but in a very good position for the second half.

Thank you, Marcello. If you don't mind, can I do a follow-up on this last part?

Sure.

I want to make sure it's clear. If I understood correctly, the rapid acceleration in loans, particularly private sector payroll loans, required a lot from investment that is pressuring your pre-tax profit more than expected, also because the growth was higher than expected. How do I think about the provisioning? Because if I look at your provisions for the quarter at BRL 562 million, that was up 12% quarter-on-quarter, which is obviously nowhere near this parabolic growth you're seeing in private payroll loans. Or am I just not able to look exactly at what the provisioning is for that specific product?

To what extent do you think that it is really the provisions that show that upfront investment, or is there anything else on the P&L that you think is not going to be recurrent at this high level going forward because it's related to that growth that we saw in the second quarter?

Yeah. For the provisions, if you look at the cost of credit in percentage is a bit higher, but very slightly, in terms of the percentage, 5.9%. That is due to the mix, right? When we add more of a product that it has higher provisions, like the private payroll and the pace of growth, it brings us to a higher necessity. We take very seriously the CMN Resolution 4,699 to provision in our balance sheets. On top of that, our NPLs went down, right? As you could see, with the coverage ratio also going up with 180%. For us, everything matches and goes together with growth that we saw and the mix that we had in this quarter.

In terms of expenses, what we saw is, as I said, expenses that are a part of the expenses that are variable with the number of clients and the origination and the transactional expenses. Part of that is due to technology involved, a part of that is due to the cost to serve the new clients with principalidade. That will be surpassed by the compounding of the revenues and the growth of the NII going forward. This is a natural consequence when we grow very fast. The expenses come first, then the compounding will come in a stage two. The size that we see in the income statement, that general expenses occupy there, I think it is appropriate for the size of the company.

Great. Thank you very much.

Thank you, Jorge Kuri.

The next question comes from Tito Labarta with Goldman Sachs.

Hi, good evening. Thank you for the call and taking my questions. A couple questions also, if I may. You mentioned this quarter should be an inflection point and we're seeing some of that growth, how do you think about the profitability from here going forward, right? Because you're having to book additional provisions given the growth in private payroll. That could be a short-term headwind. You also had a very negative tax rate. Almost half of your earnings were from a tax benefit. How should that evolve going forward? How do we think about the tax rate from here? Just to think about, given that to really recover profitability, you really need to grow pre-tax earnings at a very strong pace considering a more normalized tax rate.

My second question is maybe to get a little more color on the Agi+ right. Seems to have a nice uptake with only 45 days. Can you give some color in terms of where you're seeing, is it more in the entry, the medium or the premium, where there's the most interest? How quickly do you think that can really expand into your client base, right. If you have 250,000 today, do you have targets or even initial color on how quickly that can penetrate your client base? Thank you.

Hi, Tito. Good to be talking to you. Just starting with the last part of the question, at Agi+, yeah, we're correct. We are at a very strong pace of penetration in our customer base. We see this product, the entry package as the most stronger in terms of selling. On average, our park will be those, that's BRL 600 per year with an 80% contribution margin. What we see is that it is possible to reach a 1 million number of clients by the end of the year, in terms of subscribers. It is a very strong contributor of profitability that we see now, that hasn't contributed a single BRL in the second quarter in our revenues.

If today we already have 250,000 subscribers, we do the math, it's going to be a good contributor to the fee revenues in the income statement going forward. The penetration continues, the cross-sell continues to be very strong and improving time over time. This is one part of your question. The second part is the earnings before taxes. You are right. The focus here, of course, we know and we understand that although net profit grew, we understand the slowdown in the pre-tax profitability and all what we are seeing in the operational sides will put us in position or already put us in position. We're already past the point of inflection. I can comment about July operational results already. July, we had continued to operate at high pace of origination in all of the products that we work with.

We continue to plant the seeds to have compounding revenues and compounding NII to have the operational leverage we need to go back to increasing profitability in the earnings before taxes. That's why we say we are in a strong position for a second half of the year. We'll be probably sequentially, in terms of how we can demonstrate that over time. It's a technical explanation because we have the expenses shouldn't move in a very abruptly way over the quarters. The NII has the potential, and the fee business has the potential to compound strongly over the course of the next months. In terms of the provisioning, we haven't seen much of big changes in percentage terms, as I said, 5.9%. We've been saying between that and 6% or lower 6%. The NPL is from 3.5% to 4%.

We are now at 3.3%. The coverage ratio, 180%. We are very comfortable with a large cushion of provisions to go forward. Also that's something, a point of comfort in our numbers. Talking about the negative effective tax rate. It's a combination of a few components. First, the cash from the IPO proceeds are allocated into eligible instruments offshore, right? They have separate tax treatment, and they are structural in our balance sheet, the way we manage. The deferred tax assets in the period, including tax losses, are a result of the current organizational structure we have. Third, which is the reason of this magnitude, is the lower pre-tax base. As we had the lower pre-tax base, the current tax could not offset the deferred taxes that we saw in the quarter.

I would say, directionally, as the earnings before tax recovers, the rate normalizes upwards going forward. If that makes sense to you.

Yes, it does. No, that's helpful. Thanks, Marcello. Just to clarify, I guess cost of risk, it sounds like it should remain around the 6% and the tax rate may be harder to figure out. How should that normalize from here? Should it stay negative in the short term? Does it get back to positive quickly? Just any color on how to think, at least maybe the full year tax rates are going into next year.

We won't say a number here, it will normalize upwards, probably at some point, going again in a positive side in the short term. Not probably maximum in the end of the year, fourth quarter, but eventually still in the third quarter. Still early to determine here, it will normalize upward for sure.

Okay, sounds good. Thanks, Marcello.

The next question comes from Arnon Shirazi with Citi.

Hi, guys. Thank you for the opportunity of making question. My main question here is regarding the core fees, how it's evolving. I see that for this quarter we have a positive effect coming from Agi+, which you explained it, the addings of 250 million subscribers with an average fee of BRL 50. Besides that, the core, how we can see that the insurance distribution is recovering this quarter? Thank you.

Hi, Arnon. Thank you for your question. First of all, Agi+, still haven't had any benefit for the second quarter. We will have that starting and contributing the third quarter, which has the potential to be a very strong contributor, as I said. Talking specifically about the core fee business in the second quarter, if you take a look in the fee business notes and you see the line of the brokerage fees, you can see there that we almost got 80% increase in the fees generated in the quarter, which is a consequence of the high growth of the products that we have, the new clients that we could originate. It's a phenomenon that we believe continue to in an improving path in the second part of the year. We're very comfortable with the core fee business part.

There's one part of the fee business, which is the portability fee that we received when the client is ported out from the bank to other bank, which was smaller this quarter, which was due to the new regulations, the provisional measures that the government issued in May, tied to the Desenrola program. It's still temporary. We don't know if it will continue or not. That is a small part of the fee business.

Got it. Thanks.

The next question comes from Renato Milani with Autonomous Research.

Hi, everyone. Thank you for the space to ask questions. First a bit here on the NIM and loan mix. You mentioned earlier, well, actually even before that, last quarter, you said that the expectation was that unsecured loans would again gain more share, that didn't happen this quarter. The reason for that, you would say it's been seasonal, so I wonder what went differently given that the advance payments for 13th salary should have been embedded in your expectations. Then I would like to know, when do you see that mix shifting again towards unsecured lending? The second part here is on the NIM. You're mentioning the NIM compression that happened versus first Q, you attribute that to the mix.

I'm looking here at your interest expenses also, like around 6.6 quarter-on-quarter, your cost of funding seems to be going up. I wonder if that was also part of the effect and if you had some change in your funding structure here. Thank you.

Hi, Renato. Thank you for the question. Starting by the last part of the question. Of course, the high interest rates in Brazil continue to weigh on spreads overall across the industry. We still have high interest rates. In terms of funding, we don't have a different structure of funding. It actually is getting better, improving every quarter. As you know, this quarter, two weeks ago, we got upgraded by two different credit rating agencies, Moody's and Fitch, from AA- to AA. Our average cost of funding on average over the portfolio continues to go down every month a few bps. What happens is, at some point in the calendar, we issue debt in different sizes, and specifically this quarter, we issued another FIDC, which is a very sizable check of BRL 2.5 billion.

That also weigh on the margins because it's a funding ahead of the origination before we deploy the capital. We carry a little bit of time, this cash in the balance sheet when we do that. But it's a very good way to have financial planning into deployed capital over the years. We continue to do this type of funding in our structure. In terms of the overall NIM, well, we advanced it to you in the last quarter that the unsecured part of the credit portfolio was reducing because of the short-term duration. What we needed to do is to increase origination. It's exactly what we did in this quarter. We increased origination by 80%. The net origination of unsecured loans increased by 80% in the quarter. What happened is that on top of the natural amortization, we had also the 13th salary.

What we are set to do is continue to originate in the unsecured part, together with the private payroll loans as well, to bring back this NIM to an upward movement instead of being flat as it is in this quarter. We believe we have all the conditions, and the operational part of the business demonstrates to us that we can do this in the second half of the year.

Do you have any expectations of when the NIM will inflect and start going up?

Well, this is a matter of a few months, having more origination. It's a technical calculation, right? Although we still don't have the absolute number of our portfolio balances in unsecured growing more than the secured part, the NIM won't bounce back. It's a matter of time. We won't set here a specific quarter to provide you with the improving number. We are in an environment that Selic rate is above the expectation from everyone. Six months ago, we were expecting Selic to be at least 100 basis points lower than it is now. It depends on what will happen with the base rates as well.

Thank you.

The next question comes from Marcelo Mizrahi with Bradesco BBI.

Hello, guys. Question is regarding the expenses again. Just to understand. First, looking forward, you guys believe that the level of the expenses on the G&A expenses are enough to sustain the growth of the bank looking forward, so you don't expect any more growth looking forward? Also, can you give us a breakdown of this growth? What drives this growth on this quarter? Thank you.

Hi, Mizrahi. Marcello here. What growth you were talking about in the end of the question? In the expense?

The G&A expenses, yes.

Yeah. Yes.

I think you could. I can stay here.

I think your microphone is open, Marcelo Mizrahi. Thank you. In terms of the overall size of expenses, we believe it is very well in line with the size of number of clients that we have in the portfolio. We don't see big movements going forward. Instead, exactly what happened in this quarter, the part that is variable, the number of clients that have principalidade, where we see have the cost to serve per client per month as we increase the number of clients. The transactional and technology part, that we invest a lot of AI and the usage of AI and tokens. When we improve and increase the usage of technology, of course, we use more expenses. It is a relative smaller part of the total expenses that is variable.

Thank you. With this, we conclude today's presentation. We thank you all for your participation, and have a nice evening.

Thank you.

Good afternoon, everyone, and welcome to Agi's first quarter 2026 earnings conference call. Today's conference call is being recorded. At this time, I would like to turn the call over to Felipe Gaspar Oliveira, Head of Investor Relations. Please go ahead.

Thank you and good afternoon. With me today are Marciano Testa, our Founder, Chairman and CEO, and Marcello Dubeux, Chief Financial Officer. Throughout this conference call, we'll be presenting non-IFRS financial information. These are important financial measures for Agi, but are not financial measures as defined by IFRS and may not be comparable to similar measures from other companies. Reconciliations of the non-IFRS to the IFRS financial information are available in the earnings press release. Unless noted otherwise, all figures are presented in Brazilian reais, BRL. I would also like to remind everyone that today's discussion might include forward-looking statements which do not guarantee future performance, and therefore, you should not put and do reliance on them. These statements are subject to numerous risks and uncertainties and could cause actual results to differ materially from our expectations. Please refer to the forward-looking statements disclosure in the earnings release.

I will now hand over the call to Marciano.

Good afternoon, everyone, and thank you for joining us today. During today's call, I will walk you through our strategic progress. Following my remarks, our CFO, Marcello Dubeux, and our Head of Investor Relations, Felipe Gaspar, will take you through the financials in more details and then host the Q&A session. We had a solid start to 2026, and we are pleased to share our first quarter results with you. Before going into details, I would like to remind you of the three principles I mentioned in our last earnings call, which is guidance our executions. First, we live for the customers with a clear focus on driven engagement on our hybrid platform and increasing the usage of multiple products. We showed a strong progress in the first quarter, with total active clients growing more than 50% year-over-year to over 7 million.

At the same time, product penetration continued to evolve with customers who have a primary relationship with us using on average more than six products, rising to above seven products among our most matured cohorts, underscoring the cross-selling opportunity within our model and validating our high-touch relationship strategy. Over time, we aspire to become the primary financial institution for all our customers, delivering a growing range of financial solutions to support them across different areas, reinforcing the consistent execution of our long-term strategy. Second principle, enhance our platform. Before going into the numbers, let me start with the important structural evolution of our company. This quarter marks a key step in how we are building Agibank for scale. We have evolved into a business units driven organization where each vertical wants the full customer journey from origination to servicing.

At the same time, we have a centralized risk management data and artificial intelligence across the platform. This is not just a reorganization. It's a structural upgrade in our business architecture. It allows us to combine agility at the business level with consistency and control of the platform levels. As a result, we are improving decision-making speed, reducing cost to serve, and reinforcing our ability to scale efficiently. This model is a key enabler of our profitability and one of the reasons we believe Agi is the structural differentiator and continues to strengthen its position in the market. Finally, the three principles, entrepreneurial culture focused on long-term returns. This quarter clearly demonstrates the resilience of our business model. After the temporary disruption in the payroll credit ecosystem, we saw a consistent recovery through the quarter. By March, our credit origination had already reached 106% of pre-suspension levels.

In March, we observed a clear inflection point in our fee business with a strong recovery following the adjustments implemented earlier in the year. These were very important signs that show that demand remains strong, that our distribution model is responsive, and that our operational execution was efficient even under stress. In simple terms, the disruption was only temporary. Our recovery is structural. This is reinforcing our convictions that our long-term thesis remains fully intact. Summarizing the first quarter of 2026, we demonstrated a resilient business model. Capable of navigating short-term volatility, we also delivered important improvements supported by scalable platform and our new organizational structure and technology foundation. We continue to operate in the largest and underserved market where structural demand remains strong, especially in the payroll lending. We are resilient, we have scalability, and a structural advantage in this market.

Finally, we always operate at the intersection of technology, data, and now artificial intelligence and human interaction, serving a population that is not naturally tech-savvy. This position remains a competitive advantage for our long term. With that, I will now turn it over to Marcello and Felipe, who will walk you through the financial performance in more details and host you in a Q&A section.

Thank you, Marciano. Good afternoon, everyone. I'm pleased to report that we had a solid start to 2026, which demonstrates the strength of our unique hybrid business model. In the first quarter, we continued to execute against our core strategic priorities, growing our client base in Brazil with a focus on multi-product relationships, expanding our market leadership in the payroll credit segment through new product releases and integrations, and maintaining our status among Brazil's most efficient and trusted financial institutions. Taking a closer look at customer growth, as seen on slide nine, total active customer count increased 53% in the first quarter compared to the prior year-over-year period and 5% quarter-over-quarter. We exited the fourth quarter with 7.1 million active customers, which we define as those using at least one product at quarter end.

That growth demonstrates the resilience of our thesis, as earlier explained by Marciano. Turning to our credit portfolio on slide 10, total loan balances grew 30% year-over-year in 1Q 2026 to BRL 35.5 billion. Our credit portfolio maintains a healthy mix with secured loans representing 87% of total or BRL 30.7 billion, and unsecured loans representing 13% or BRL 4.8 billion. We believe this mix brings a sustainable balance of profitability, credit quality, and focus on long-term relationships with our clients. In private payroll credit, an offering that completed one year in the first quarter following its March 2025 launch, our portfolio reached BRL 1 billion. It is worth mentioning that our appetite for production of this product remains strong after making enhancements to its credit model.

For public payroll credit, a growth lever in our credit portfolio that brings our business model to municipalities and regions where the footprint of the traditional banking system continues to be less accessible, Agi finished the first quarter stable at BRL 0.3 billion. Unsecured lending restricted to account holders who maintain primary relationships and direct deposits arrangements with Agi, which mitigates default exposure while improving margins, expanding 4.8% year-over-year to BRL 4.7 billion in this quarter. Quarter-over-quarter, we see a slight decrease sequentially following the suspensions. We saw in this first quarter an increase in the number of clients with principalities surpassing the number of 1.4 million clients. Within an INSS payroll credit, we continue to successfully execute against our strategy of being the disruptor of this segment in Brazil, as you can see on slide 11.

Based on our strong positioning with the INSS and leveraging our competitive advantages in this segment, our market share in Q1 was 9%, an increase of 210 basis points year-over-year. It is worth mentioning that we were able to maintain our market share levels even though the recent periods of regulatory volatility. With regards to credit quality on slide 12, non-performing loans exceeding 90 days declined slightly in the first quarter to 3.6%, reflecting normalization in defaulting cohorts. At the quarter end, NPLs for the overall portfolio remaining comfortably below the average for consumer credit in Brazil, which continues to trend up. The coverage ratio measured by provisions over NPLs over 90 days was 165% at the end of March, a level we consider comfortable to operate going forward. Turning now to our revenue on slide 13.

In the first quarter, we delivered a total revenue of BRL 3 billion, an increase of 24% year-over-year and 1% quarter-over-quarter, even considering the disruptions in the period. On slide 14, we see net interest income growth of 9% year-over-year and 4% quarter-over-quarter to BRL 1.3 billion. The slight decline in NIM on an LTM basis is primarily due to asset mix with a lower contribution from personal loans in the credit portfolio and a higher location to other interest-bearing assets which typically carry lower yields compared to loans. On slide 15, we see net interest margin on an analyzed and LTM basis.

As you can see in the first chart, the analyzed NIM was 12% and after provisions was 7.3%, expanding 50 basis points on a quarterly basis, suggesting that the portfolio is in a normalization path after the impacts of the suspensions. Moving to efficiency on slide 16, which highlights the operating leverage embedded in our unique and highly scalable business model. Our operating efficiency ratio, which we calculate as NII plus fee revenues divided by operating and personal expenses, improved to 43.2% in the first quarter, down 250 basis points quarter-over-quarter, excluding non-recurring events of the 4Q 2025. Continue down the income statement and to slide 17.

Recurring net income in the first quarter reached BRL 186.5 million, an increase of 14.7% over the previous quarter, adjusted for non-recurring effects primarily related to legal outcomes from civil contingencies, indicating that Agi's profitability improved quarter-over-quarter. Speaking briefly to our funding approach on slide 18, as a regular debt issuer, Agi maintains established relationship within Brazil's credit markets, diversifying funding sources to support portfolio expansion. As a result, total deposits reached BRL 39.3 billion, an increase of 37% from the first quarter 2025. Institutional counterparties represented 55% of total funding, while retail sources came to a share of 45%. Moving to equity on slide 19, it increased 42% in March 2026 compared to December 2025, especially impacted by the IPO proceeds. Agi's consistently above average ROE track record enables self-sustaining capital generation.

Return on equity over the last 12 months was 26.1%, impacted by the proceeds of the IPO now being accounted for in the net equity. Lastly, as you can see on slide 20, our capital adequacy ratio consolidated at the holding level stood at 19.3% in the first quarter, with a tier 1 capital ratio of 18.1%, reflecting proceeds from the IPO as well. Looking forward, we remain confident in Agi's long-term investment thesis, its execution capacity, and its positioning to be a winner in this segment, addressing the financial needs of millions of Brazilians. On behalf of Agi, I would like to thank you all for your interest and support. Now we would like to open the call for the Q&A session. Thank you very much. Operator.

Thank you. We will now begin the question and answer session. To ask a question, please click on Raise Hand. The first question comes from Tito Labarta with Goldman Sachs.

Hi. Good evening, Marciano, Marcello, Felipe. Thanks for the call and taking my question. Congrats again on the IPO. I guess my question. Two questions if I can. First, just on the regulatory environment, right? We continue to see a lot of noise there, right? Last week there was talks of the TCU suspending INSS payroll loans. We spoke last week a little bit, but just any update on that? What is the potential risk of that actually happening? Also we saw the Desenrola 2.0 which came out yesterday, making some changes there, particularly for the credit card payroll, and which could potentially impact you, reducing the percentage that you can borrow up against, although extending the duration.

How do you think about those impacts and any other regulatory impacts to consider? Just operationally, thanks for the chart on the monthly origination. That increase that you're seeing, does that also include the unsecured? Because I think that was the headwind this quarter. Are you seeing the unsecured lending also picking up? Thank you.

Hi, Tito. How are you? Thank you for the question. First of all, let's be clear that that is not specific to Agi from TCU, Federal Court of Accounts decision. We don't have a concern about the TCU decision on this matter related to ongoing dialogue among the government and the regulatory bodies. It is under future review across the government institutions. It became public today that the government appealed and suggests maintaining the payroll credit working and keeping suspended the credit cards to the enough period to review the implementations, that is, they suggest to INSS. In our review, a relevant portion of the points raised has already been identified and is being addressed by INSS, Dataprev and also the financial system.

For now, our operational remain fully operating as usual, and if they decide to suspend the credit card for a while, we don't have material impacts in the origination. Also, it's a small part of our credit portfolio. No structure impact to the business. We do not anticipate changes to the products fundamentals, demands dynamic margin or our risk profile, as the focus of the discussion in our restraint and controls and the process. For Agi's perspective, we have already put the majority of the measures required in the TCU in place. Therefore, we should not have the material impact on operational, and at this point, we do not see a material impact or margin of risk. Although we continue to monitor potential developments closely. The second part, the second question, Tito, regarding the Desenrola.

Yesterday, the federal government of Brazil initiated a new phase of the Desenrola program, aimed at reducing the debt service ratio household, in then it's, throughout the set measuring across the different credit products and segments of the financial system. Designed especially for the low-income segment, where historically Brazil has the high DSR over their income. In our case, we can capture opportunity across the customer's life cycle. Around 25% of the unsecured portfolio is eligible for having benefits of the program. It's, hopefully BRL 1.2 billion. Specifically in the INSS side, we see a very positive measure to shrink the compromise of the income from 45% to 40% and keeping reducing 2% every year up to 30%.

Regarding these changes, we are closely following the details as they are implemented and believe we are well-positioned to adapt quickly and leverage our technology and data and capabilities that integrate disruption in our disruption model. Basically structural positive over time because improve customer financial health, support better credit performance and portfolio quality, and reduce long-term risk. The end of this exclusive card linkage margin could allow us to the bank to grow more through the payroll loans where we are specialized. As for unsecured personal loans, we could expect lower NPLs. The credit demand could also potentially increase as a result of our decreasing INSS payroll offering. Also to finally the cross-sell and penetration, and fee products could theoretically increase given a higher disposable income in the salary. Thank you.

I pass to Marcello complement.

Hi, Tito. Well, just to complement and to also answer your the final part of the question regarding the unsecured loans. Just to complement on the Desenrola, the conclusion is for us that it contributes to a healthier portfolio of credit and therefore allowing us to, one, optimize the payroll credit in one side and have more disposable income of the client to eventually have more cross-sell and more other credit products as well. Going back to the unsecured loans, you asked about the growth, right? For the unsecured loans, we see a normalization of the origination, especially in March. The overall size of the portfolio is still reduced 2% compared to fourth quarter.

That was mainly due to the short-term duration of the nature of this portfolio and the interruptions that we had throughout the period. That growth is already covered in the month of March. We see very healthy levels already of production of the unsecured.

Okay, great. That's helpful, Marcello and Marciano. Thank you.

The next question comes from Gustavo Schroden.

Hi. Good evening, Marciano or Marcello. Thanks for the call. I have two questions as well. The first one- I'd like to explore with you, still on this regulatory front, regarding the insurance brokerage. We saw a relevant decrease in the quarter, especially compared with last year. You showed the recent trend and a monthly trend. We can see an improvement, but it is still running below last year. What are the actions that the bank has adopted to control these and be back to have a higher brokerage insurance revenues? I think it is important to us to understand how the bank is managing this evolution. And second, about the net interest margin.

We understand that there was, let's say, mixed impact in the quarter, that can explain this reduction. If you analyzed in, let's say, one year period, net interest margin is declining even with, let's say, when you had a relevant origination of unsecured loans. Would be great if you share with us what is the trend for net interest margin in the coming quarter. Should we continue to see net interest margin declining or do you think that it is close to a normalization? Thank you.

Thank you, Schroden. Good to be talking to you. First of all, regarding insurance as we saw here, in the presentation, month of March already, we saw a very steep recovery in the product. The measures that we took throughout the quarter includes reshaping the user experience of the product so that we have full compliance with the all potential norms of this product going forward. That required us to take this product for a few days, weeks out of the market, so that impacted the production of the product. As we saw in March, it recovered its pace.

In the second part going forward, we foresee this product to continue gradually a recovery to get back its pace, its normal pace of last year. We have a very efficient bank insurance business, and we are very confident that this product will deliver over time. It is normal that it will pick up together with the growth of the whole base of clients and the whole base of credit portfolio that is becoming growing in a faster pace as of now, including month of April as well. We'll see that in the second quarter probably as well. Also, it is worth mentioning that this measure is announced by the Desenrola changing the payroll credit from 96 to 108 months.

That also might have an impact on the production of insurance as well. It is also an upside in the case in the short to medium term that you can take into consideration. Now talking about NIMs. NIMs are composed by only taking out of the analysis the fee business, only the credit business composed by the unsecured and the secured loans. What we see is that in the more shorter term, when we talk about fourth quarter and first quarter of this year, we see more of a proportion of unsecured revenues, unsecured part of the portfolio contributing to the revenues, which we know that have much lower yields to contribute to the NIMs.

That's one in one hand, as we saw the portfolio of the unsecured, shrinked a little bit, 2%. Over time, it is expected that to normalize and to pick up and to go back to a point where it contributed, let's say, 12 months ago. But also when you mentioned la that over the last four quarters we see the NIM going down, that's also we have to put into consideration the Selic, right? We saw on average, when you compare Selic from first Q 2025 to this quarter, is 200 basis points on average higher, right? That's a clear impact in the NIMs. Although we do have a very conservative approach to ALM.

We, as we always say, we lock all the durations and indexations of every new vintage of production of credit. That's every new vintage comes with a new cost of funding, right? If the Selic is going up, eventually, the margins will suffer in the short term. Yeah.

Yeah. No. Okay. just a follow-up on that interest margin, just to make clear. Do you think that?

On 12%, it is, let's say, close to a normalized level. Do you think that we should, let's say, estimate, net interest margin around this level?

Yeah. I mean, we are not providing guidance overall in terms of the indicators, right, Schroden. What we can see is that Selic, it will depend. We see the macro scenario changing from the beginning of the year to now. We expected, yeah, lower Selic rates at this point in the year, at least 75 to 100 basis points lower. Now we have to follow what will happen with the Selic over time this year, it'll have a connection to the margins. Also, it'll take probably one, two quarters for the unsecured portfolio to recover and to occupy more space in the overall revenues of the company. That 2 combined will impact it into the normalization of the NIMs.

We might see still have, the NIMs going, you know, in the same level for one or two quarters to go back, depending on what happens with the Selic.

Okay.

Felipe will complement me. Just a second, Schroden. One second.

Okay.

Yes. No. Marcello, just to complement, I think it's important to mention that in the first quarter when we see the net interest margin annualized after provisions, we already had a peak compared to the fourth quarter. It's important to say that it's a sign that is stabilization in terms of margins. Just to add a third point related to the historical figures, one more thing that we have to consider is that the mix between loans and treasury into the interest-bearing assets also went down in the past from around 90% to 82%. It's another headwind that we had in the past. As Marcello mentioned, we are now in this mix stable ahead.

All right, guys. Thank you very much.

Thank you, Schroden.

The next question comes from Ricardo Buchpigel with BTG.

Hi, everyone, thank you for the opportunity of making questions. I have two here on my side. First, we saw a sharp reduction on personal expenses this quarter, and it will be interesting to see if there are any one-off impacts helping here, and if we can assume that OPEX are already at normalized levels going forward. Also going back a bit on the discussion on the recovery, and we noticed that loan origination already has started to recover. You also mentioned that March has already reached pre-suspension levels in terms of total loans and even unsecured loans. Can you walk us through whether it makes sense to expect a resumption to positive year-over-year bottom line growth already in Q2?

I imagine the main variable still missing here would be fees to recover, but wanted to hear your overall thoughts on that. Thank you.

Hi, Buchpigel. Nice talk to you. In terms of the OPEX, we see that, you know, if you take a, like a LTM basis is in a normalized period. In terms of the specific, the personnel expenses, it is a seasonal impact. Every year we compare projections of variable compensation to the performance of the business. In, coincidentally is similar to first Q 2025, what we had this year. If you sum, you know, the full last four quarters is in line with the last four quarters. We see that in a normalized level already the OPEX. Regarding, can you repeat the second part of the question, Buchpigel? Sorry.

Given that you already have been seeing improvements in terms of loan origination, secure also have been recovering already in March, if you could make sense to expect a resumption to positive year-over-year bottom line growth already in Q2, if the main question mark here would be the recovery on fees?

We are not providing guidance on, specifically, net income or any indicator, you know, compared quarter-over-quarter. What we've been saying is that the operationals are clearly back in pace. That is inevitable that at some point in the, you know, short to medium term, it will impact directly in the financials. We should expect that to be back in pace in a later period, especially in the second semester, second half of the year.

Thank you.

The next question comes from Pedro Leduc with Itaú BBA.

Thanks, guys. Good evening. Question on provision expenses for bad credit, around BRL 500 million this quarter. When I look at the breakdown in your financial statements, catches my attention that there were over BRL 800 million in write-offs this quarter and BRL 300 million in reversals of provisions that you had previously that netted out to the BRL 500 million. BRL 500 million then will compare to an NPL formation of north of BRL 800 million, so your coverage declined a lot. Help us understand a little bit what concentrated so many write-offs this 1st quarter. In 1 quarter you did basically all the write-offs you did in the entire of last year, then you reversed some provisions you had. Trying to understand the moving pieces here and how we should think about cost of risk in the coming quarters then. Thank you.

Thank you. Thank you, Pedro Leduc, for the question. I think it's a good opportunity to clarify all these movements that we had in terms of provisions. In terms of this increase that we can see in the write-off, this is driven by a change in the timing that we made that. Before it was 360 days, now it's 270 days, in line with best market prices. This is naturally offset by provision reversals because of the accounting. This is why we could keep the cost of risk and the NPLs stable at the levels in terms of quarter-over-quarter comparisons.

Also these changes in our view, it's improves the alignment between the portfolio dynamics and the accounting accuracy that we have in the balance sheet. This is our view in terms of these write-off movements. In terms of expenses over the portfolio as we can see in terms of cost of risk, we are kind of stable compared to the last quarter.

You're writing off faster now, in personal loans, I imagine, not in payroll. We should also work with a slightly higher cost of risk. Just help us think about that in the next quarters, please.

No, actually it's for the total portfolios, not even for specific product. Just to clarify, the NPLs of the payroll loans is much more related to mortality, so this is a kind of normalization of the portfolio that we had by changing this criteria of 360 to 270.

That's great, Felipe. Thank you. Look, if I may, on a second question, just follow up on that personnel expense line. You mentioned briefly, I know there's a schedule of variable compensation. Even when I look relative to last quarter, I mean, your results grew, right? Portfolio grew and compensation then fell. When I look at relative to last year, I understand why they dropped, but, I mean, didn't even drop that much. Was there any specific reversal in bonus or something this quarter in particular?

No, no, LeDuc. This is so different periods. One is, in one quarter you'll see normal remuneration, normal compensation. For this one is you compare to the full year performance of the company and the KPIs. We have specifically 2025, we not necessarily beat all the estimates internal for budgeting variable compensation, so there's no correlation between fourth quarter and this one.

Assuming you perform the next quarter, this line goes up accordingly, right?

Probably.

Yeah. Well, let's hope so. Thank you.

Okay.

The next question comes from Marcelo Mizrahi with Bradesco BBI.

Hi, guys. I have another question regarding the other liabilities, so the partnership program liabilities. We can see a reduction on the balance sheet. It's another question here is if there is any specific impact on the expenses side because of that, because of this adjustment on the balance sheet of liabilities. Thank you.

This is regarding the changing the nature of the company by becoming a public company. Before, when Agi was a private company, the partnership program was had different rules. The management would receive eventually sell their shares to the company at some point if they would leave the company. We had a liability provision to buy back the shares of management that would leave the company. But as of now, there's no, it's, this option is not available because it's a public company. Everything will be settled at market. The conversation with the auditors is to write that down from the liabilities, but it went up in the balance sheet.

Within the net equity, we have the offset of this measure.

Okay. no cash impacts and no impacts on our income statement.

Zero.

Okay. Just to do a follow-up here as the last question regarding the cost of risk. In terms of coverage ratio, it makes sense to believe that the coverage ratio will be maintained at the same levels that are now looking forward? Thank you.

Thank you, Mizrahi. Good follow-up. Yes, we see these levels of that we achieved in the first quarter as healthy levels ahead.

Okay. Thank you.

The next question comes from Renato Meloni with Autonomous Research.

Hi, everyone. Good evening. I wanted to follow up on your comments about the Desenrola, and if you can walk us through a bit of the impacts here, right? I'm thinking if you, if you are to maintain the same exposure that you had with clients, right, but you have to reduce the loan margin on payroll, compensating that with unsecured lending, I think this can be very beneficial in the medium term for you guys if you're thinking in terms of the difference in yields here. Of course, there's also a difference in NPLs, but your risk-adjusted margin should start going up, right? Is that the right way to look at this? What do you think it's the pace here?

Do you have to immediately reduce the limits for loan margin, or this is then through the renewals, is another question I had on this. Thank you.

Hi, Renato. Marciano here. Just for start this answer, I'll ask to Marcelo complement. It's in the short term, we see a very positive inflow in terms of the increase, the income from the salary of the benefits because they shrink of the compromise. It's, you know, decreased from 45% to 40% now. Goal is to 30% in the future. This is a positive impact in our case because we are a payer provider of the benefits and we can see the flow, the inflow rise in our checking accounts. It's very healthy for our unsecured portfolio. Also we are more confident to rise, to deploy more credit the unsecured side.

Thanks. I don't know if there's an addition to that.

Renato, can you complete your question again, please?

I'm thinking of the impacts here, right? I think Marciano addressed that. There's a short-term positive impact here since you are extending other types of loans with higher margins to these clients.

That's the short-term impact. Longer term, is that a?

Okay

positive that's gonna be sustained?

Yeah. You asked about NPLs as well, right? In the more medium-long term, we believe this is sustainable for. That's exactly where our long-term positioning, strategy positioning is based off, having long-term relationships with the clients, right? We see, as we always say, the payroll loans as a tool or as a relationship product with this client that we maintain to long term. The payrolls are very important in our strategy and with that, having the principality of this client. Having a client that has a more disposable income, more a healthier credit quality, for us is clearly a plus because we will be able to have a long-term relationship with this client and therefore monetize this relationship over time.

Although you mentioned NPLs, although eventually the NPLs might, because of mix, go a little bit up, we look at the appetite for the products with the loss absorption concept. As long as we can provide a credit product to a client where we see 1.5 to 2 times the NII that product produces over the cost of credit that it has, for us is a product that we have appetite to continue growing. You know, the long-term relationship and the healthier portfolio is the basis for a better quality for us and a positive impact.

That's perfect. Nice. Thank you.

Okay.

The next question comes from Neha Agarwalla with HSBC.

Hi, team. Thank you for taking my question. First, I wanted to talk about the private payroll origination. We saw fourth quarter was a bit slow in terms of the growth in private payroll loan book. In the first quarter, we saw a little bit of pickup. It grew 10% quarter on quarter. However, at the beginning, the origination was much more faster. How do you see this product right now? I remember you mentioned in the last call that you were taking a step back looking at the older vintages and making changes in the private payroll product. What is your view on this product right now, and should we expect more significant acceleration in the coming quarters? My second question is on asset quality.

I mean, there was a big pickup in the fourth quarter, and in 1Q, it was a slight decline in the NPL ratio, despite it typically being seasonally worse. Things have been improving on the asset quality front. Should we expect this, these levels to continue in the coming quarter? I mean, we don't need numbers, but just directionally, should the trend continue to improve, or should we expect NPL ratio to increase as you increase the share of unsecured loan book in the overall portfolio? Thank you so much.

Hi, Neha. Good to talk to you. Marcelo here. In terms of the private payroll, as we said in throughout the explanations of the fourth quarter earnings presentations, we throughout the end of last year we took a more cautious approach with this product. We wanted to observe after making some adjustments in the credit modeling. We wanted to go, you know, smaller and see the behavior of those vintages, and we got much more comfortable with that, and we decided to accelerate a bit more. We cautiously accelerate a bit more in this product starting, you know, in the middle of this quarter, especially beginning of March.

March and April, we can say we already produced on average, north of BRL 200 million a month in the product. That is the level that we plan, conditions maintaining the way they are. That's the level we at least want to maintain growing in the product. That's why we already saw uptick in the portfolio of private payroll in this quarter. Regarding to NPAs, I'll pass to Felipe to complement.

Yes. Thank you, Marcelo. Hi, Neha. Good to talk to you. In terms of asset quality, as we discussed it before, we see those levels of NPAs stable ahead due to the mix that we achieved. One more thing that make us feel comfortable about that is the short term, the short terms KPIs related to the healthy of the portfolio. As for example, the NPAs between 15 to 90 days, and also the first payment default of the portfolio that's been improving, over time. This is our view on that. I think you can go to the next question.

The next question came via Q&A from Rayna Kumar with Oppenheimer. Good evening. Can you provide your outlook for net interest income loan and net income growth in 2026? Is there any financial guidance you can provide based on most recent trends?

We are not providing formal guidance at this point.

The next question comes from James Friedman with Susquehanna International Group.

Hi. Good evening and thank you for taking my question. I just had a kinda higher level question. In terms of the regulatory changes at the INSS, is this business as usual and we should be accustomed to it? If you look back over the 10 plus years that you've offered this product, how frequent are there regulatory changes? I know you say in Portuguese it's something like, "Not even the past is certain," but is there any certainty that this is not gonna chronically impact the company's business model?

Hi. Marciano here. Yeah, we don't see some product chronic impact in our business model. Structurally, this product, it's the last 20 years in Brazil this is very stable. Obviously, always when you see the government change, they change a little rules about the products and sometimes the margin to require from the income rise, sometimes down. It's normally of the product and we are very able to adapt our ratios, our model to continue originate very fast and maintain the pace of the origination. We are very confident with this risk.

When you see the changes that the INSS promote yesterday, we are actually very, very excited because when you see the future, the reduction of the compromise of income from 45 to 40, keeping reducing 2% year-over-year up to 30%, is very healthy for the customer maintain the long-term healthy and the portfolio very safe. Basically, we see that as a normally changes of the products in the Brazil market. Thank you.

Okay. Thanks, Marcelo. Then as a follow-up, you know, I realize you're not guiding to this, but how should we anticipate the evolution of secured versus unsecured longer term? Like, where do you see those ratios over time and what assumptions may be in there?

Hi, Jamie. Marcelo here. Going forward, as we usually mention, our main products are the unsecured. We consider ourselves as well-positioned in this secured lending ecosystem in Brazil to keep growing, to surpass the BRL 100 billion credit portfolio by the end of the decade. That's a medium-term guidance that we can also always provide and we really believe we are in the path to reach. Today we have 87% of our credit portfolio with unsecured lending. That path will continue to be a pillar of our credit portfolio and probably slightly go a little bit up over time to reach up to 90%. The unsecured might reach up to 10% over time of the credit portfolio.

That's kind of the long-term trend. No big variations, big changes here in the mix.

Okay, perfect. Thank you very much.

Thank you.

The next question comes from Henrique Navarro with Santander.

Yes. I think I can compliment Navarro. I think has any audio issues, but he sent me in parallel the question about the market share in the origination comparing to the market share in the portfolio on the INSS. What we can say as we provide the monthly evolution is that when we see the March, when we see the March origination, we already surpass the market share that we had in the portfolio. Yes, we are seeing the market share evolution and back into growing, surpassing the levels that we had in the portfolio for now. Thank you for the question, Navarro. With that, I pass the floor to operator to end the call. Thank you.

Thank you, all. This concludes today's conference call. You may now disconnect.

Thank you all.