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Earnings documents stored for PICS.
Investor releaseQuarter not tagged2026-06-06PicS NV (PICS) Q1 2026 Earnings Call Highlights: Surpassing Guidance with Robust Growth
GuruFocus.com
PicS NV (PICS) Q1 2026 Earnings Call Highlights: Surpassing Guidance with Robust Growth
This article first appeared on GuruFocus. Total Credit Portfolio: BRL28 billion, 5.8% above guidance. Cost of Risk: 3.7%, aligned with guidance. Managerial Revenues: BRL3.2 billion, excluding derivatives and hedge accounting. Net Interest Income: BRL1.7 billion, with a net interest margin surpassing 20%. Gross Profit: BRL1.1 billion, slightly above guidance. IFRS Earnings Before Taxes: BRL222 million, 3.1% above guidance. IFRS Net Income: BRL152 million, 8.4% above guidance. Adjusted Earnings Before Taxes: BRL248 million, 5.7% above guidance. Adjusted Net Income: BRL169 million, 9.3% above guidance. Total Accounts: BRL68.6 million, up 11% year over year. Consolidated TPV: BRL156 billion, 31% above the prior year. Consumer Deposits: BRL30.8 billion, up 46% year over year. Net Revenues: BRL3.5 billion, a 70% increase year over year. Average Revenue Per Active Client (ARPAC): BRL80.7, 55% above the previous year. Adjusted ROE: 15.5%, compared to 24.4% last quarter. PicPay Card TPV: BRL17.4 billion, 41% higher year over year. Consumer Loans Origination: BRL4.5 billion, 119% growth year over year. Funding Base Growth: 8% quarter on quarter. Common Equity Tier 1 Ratio: 16.7%. Warning! GuruFocus has detected 7 Warning Signs with FRA:T8Q. Is PICS fairly valued? Test your thesis with our free DCF calculator. Release Date: June 02, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. PicS NV (NASDAQ:PICS) delivered results above guidance across all key metrics for Q1 2026, showcasing strong execution. Total credit portfolio reached BRL28 billion, 5.8% above guidance, driven by private payroll loans. Net interest income surpassed 20% net interest margin, with gross profit slightly above guidance. Consumer deposits grew to BRL30.8 billion, up 46% year over year, indicating strong customer trust. Revenue diversification improved, with 69% of revenues now from low or no credit risk streams. NPLs (Non-Performing Loans) increased to 8.9%, with expectations to reach low teens as the portfolio matures. Sequential decline in TPV (Total Payment Volume) and cash inflow due to typical Q1 seasonality. Cost to serve per active client increased by 9% year over year, though slightly down from Q4. Adjusted ROE (Return on Equity) decreased to 15.5% from 24.4% last quarter due to expanded equity base. Guidance for Q2 2026 indicates a...
Investor releaseQuarter not tagged2026-06-02PicPay Announces First Quarter 2026 Results
Business Wire
PicPay Announces First Quarter 2026 Results
Reports adjusted net income of R$ 169 million in 1Q26, up 92% year-over-year, and revenue growth of 70% YoY to R$ 3.5 billion Company exceeds guidance and reinforces growth model with profitability and diversification SÃO PAULO, June 02, 2026--(BUSINESS WIRE)--PicPay (NASDAQ: PICS) (the "Company") today announced its financial results for the first quarter ended March 31, 2026, delivering robust results, exceeding guidance, and reinforcing consistency of its business model. "We exceeded guidance across key indicators, reflecting the consistent execution of our strategy focused on profitable growth, based on scale, financial discipline, and deepening customer relationships," said Eduardo Chedid, PicPay Chief Executive Officer. "We are confident in our ability to build on our strong start to the year and deliver another quarter of profitable growth in the second quarter, supported by continued portfolio expansion, disciplined risk management and the scalability of our operating model." First Quarter 2026 Financial Highlights Net revenue reached R$ 3.5 billion, a 70% increase YoY, while adjusted net income totaled R$ 169 million, up 92% compared to the first quarter of 2025. Gross profit totaled R$ 1.1 billion, a 44% YoY increase, and net interest income (NII) reached R$ 1.7 billion, a 76% growth in the same period, reflecting gains in scale, operational efficiency, and greater monetization of the customer base. Average revenue per active customer (ARPAC) reached R$ 80.7, up 55% YoY and nearly 4x the cost to serve of R$ 20.3, demonstrating robust operational efficiency and monetization. Digital wallet total payment volume (TPV) rose 24% YoY to R$ 134 billion, driven by greater PicPay Card penetration and growth in on-us transactions; the wallet remains the primary engine for acquisition, engagement, and data generation. ROE reached 15.5% in the period, primarily reflecting the increase in the capital base resulting from the IPO completed in the first quarter. This capital injection created a temporary mathematical dilution effect on the metric, with no deterioration in business fundamentals. As the growth strategy continues — particularly in the credit portfolio — ROE is expected to gradually recover to its previous level of 20%. Operational, Revenue Expansion & Innovation Highlights Revenue diversification and base monetization. In the quarter, revenue diversi...
TranscriptFY2026 Q12026-06-02FY2026 Q1 earnings call transcript
Earnings source - 101 paragraphs
FY2026 Q1 earnings call transcript
Good evening, everyone, welcome to the PicPay earnings conference call for the first quarter of 2026. I am André Cazotto, PicPay's Strategy, M&A, and Investor Relations Officer. Today, I'm joined by Eduardo Chedid, our CEO, Rodrigo Couto, our CFO, Danilo Caffaro, Vice President of Consumer Banking, and our investor relations and strategy teams. We will begin with a short presentation highlighting our quarterly results, followed by a live Q&A with our management team. Please note that this presentation may contain forward-looking statements and non-GAAP measures. Please refer to the disclaimer on screen and in our earnings materials available on our investor relations website for additional information. This call is being recorded and a replay will be available on our website shortly after the call. Before I hand the call over to our CEO, Eduardo Chedid, I would like to briefly highlight the strength of our execution.
As you can see on the next slide, we deliver results above the guidance we presented across all key metrics for the first quarter of 2026. Our total credit portfolio reached BRL 28 billion, 5.8% above our guidance of BRL 26.5 billion, driven by a better than expected performance on our private payroll loans, which continued to gain traction during the quarter. Our cost of risk came in at 3.7%, fully aligning with guidance, reflecting stability in our asset quality metrics, underpinned by a more resilient and diversified credit portfolio. On the revenue side, our managerial revenues, which exclude derivative revenues and hedge accounting effects, reached BRL 3.2 billion. Net interest income came in at BRL 1.7 billion, surpassing 20% net interest margin for the quarter, and gross profit reached BRL 1.1 billion, with both delivering slightly above guidance.
Looking at our profitability metrics, IFRS earnings before taxes came in at BRL 222 million, 3.1% above the guidance, and the IFRS net income reached BRL 152 million, 8.4% above the guidance of BRL 140 million. On adjusted basis, which excludes stock-based compensation expenses, adjusted EBT reached BRL 248 million, 5.7% above the guidance of BRL 235 million, and our adjusted net income came in at BRL 169 million, 9.3% above the guidance of BRL 155 million. These results reinforce our strong execution and our ability to consistently grow with profitability. With that, I will now turn the call over to Eduardo Chedid.
Thank you, André. Good evening, everyone, and thank you for joining us for our second earnings call. I'm pleased to report that we delivered another strong quarter, beating our guidance across every single metric we track. Let me walk you through the highlights. We delivered solid results in the operational metrics. Total accounts reached 68.6 million, up 11% year-over-year and 2% quarter-over-quarter, continuing to expand at a steady pace. Quarterly active clients grew to 44.3 million. Consolidated TPV came in at BRL 156 billion, 31% above the prior year. Sequentially, the 1% decline is consistent with typical Q1 seasonality following a strong fourth quarter. Wallet and banking TPV reached BRL 134 billion, a 24% year-over-year expansion. The 5% sequential decline reflects the same seasonal dynamic and is fully expected. Total cash-in was BRL 125.4 billion in the quarter, growing 22% versus a year ago.
On a sequential basis, the 10% decline mirrors the typical Q1 pattern relative to Q4's elevated activity. Consumer deposits grew to BRL 30.8 billion, up 46% year-over-year and 7% higher than last quarter, reinforcing the trust and principal trends we have been building. Active insurance policies reached 10.2 million, 78% ahead of Q1 last year and 13% above Q4 as our insurance vertical continues to scale at a rapid clip. Turning to financials. Net revenues reached BRL 3.5 billion, a 17% increase year-over-year and 17% higher than last quarter. Excluding derivatives and hedge accounting, managerial revenues were BRL 3.2 billion, up 60% versus the prior year and 9% sequentially. Average revenue per active client grew to BRL 80.7 in the quarter, 55% above where we were a year ago and 14% ahead of Q4.
Excluding hedge accounting and derivatives, RPAC was BRL 73.3, up 46% year-over-year and 6% quarter-over-quarter. Deeper monetization and a richer product mix are driving this expansion. Gross profit came in at BRL 1.1 billion, representing a 44% year-over-year gain and an 8% step-up from the prior quarter. On efficiency, cost to serve was BRL 20.3 per active client, up 9% from a year ago, but down 1% versus Q4, showing that scale benefits are kicking in. For context, revenue per client expanded 55% year-over-year, while cost to serve grew just 9%. That's the leverage embedded in this model. Adjusted earnings before taxes reached BRL 248 million, more than tripling year-over-year with a 224% increase, and advancing 3% sequentially despite the seasonally lower activity typical of first quarters. This demonstrates the consistency of our earnings trajectory.
Adjusted net income was BRL 169 million, nearly doubling with 92% year-over-year growth. The 10% sequential decline is entirely attributable to normal Q1 seasonality following a strong fourth quarter. As you can see, our revenue diversification continues to evolve. We now have a significantly more diversified and resilient revenue mix as only 31% is driven by unsecured credit. To put that in perspective, in Q1 2024, secured credit accounted for only 4% of net revenues. Today, secured credit represents 23%, fees and commissions contribute 25%, and float plus hedge accounting accounts for 21%. The key takeaway, 69% of our revenues are now driven by no or low credit risk streams. That's up from 63% just 12 months ago. We're growing net revenues 70% year-over-year while building a fundamentally more resilient business.
Looking at the three revenue engines individually, secured credit revenues reached BRL 820 million, up 272% compared to a year ago, and 41% higher than Q4, fueled by the rapid ramp-up of our payroll loan portfolio. Unsecured credit revenues came in at BRL 1.1 billion, a 44% year-over-year expansion and 10% above last quarter, growing at a measured pace as we deliberately shift the mix toward collateralized products. Non-credit revenues hit BRL 1.6 billion, 47% ahead of Q1 last year, and 11% higher sequentially. This line includes fees, commissions, float, hedge accounting, insurance, acquiring, and revenues originated by our audiences and ecosystem business unit. Essentially, all revenue streams that carry no credit risk. Quarter after quarter, this capital-light engine continues to compound. On returns, adjusted net income grew 92% year-over-year to BRL 169 million. The 10% sequential decline reflects normal Q1 seasonality.
Quarterly annualized adjusted ROE was 15.5% compared to 24.4% last quarter. The sequential compression is fully explained by the expanded equity base from our IPO capital raise. As we deploy these proceeds into our high-returning credit portfolio, we expect ROE to trend back above 20% within the next couple of quarters. Now moving to credit. PicPay Card TPV was BRL 17.4 billion, 41% higher year-over-year with a modest 1% sequential decline, reflecting typical first quarter seasonality rather than any change in engagement trends. Consumer loans origination reached BRL 4.5 billion, more than doubling year-over-year at 119% growth and edging up 2% from Q4. Holding essentially flat against a seasonally strong fourth quarter demonstrates the strength of our origination engine. Total credit portfolio reached BRL 28 billion, 116% above the prior year and 17% above last quarter.
The consumer book represents 93% of the total, with SMBs and others comprising the remaining 7%. Beyond the numbers, we advanced several strategic initiatives in the quarter. On PicPay Card, we launched Skip Purchases, a feature that allows cardholders to pause a monthly payment without penalties, improving their cash flow management and deepening engagement with the product. On small and medium businesses, new business accounts openings grew from 60,000 per month in Q4 to 80,000 in Q1, a 33% sequential increase. We also rolled out supply chain finance, enabling businesses to anticipate receivables and improve their cash cycles. In its first quarter, the product generated BRL 693 million in origination. We also announced a strategic partnership with TIM, one of Brazil's largest telecom operators.
Structured as a two-way distribution agreement, PicPay will offer TIM's telecom plans within our app, while TIM will offer PicPay accounts and credit products to its large customer base. The partnership is expected to reduce our customer acquisition cost by activating new users through TIM's existing infrastructure while driving higher engagement for both platforms. On the Kovr acquisition, we reached an important milestone. CADE, the Brazilian antitrust agency, approved the transaction on May 28th without restrictions. We are now awaiting final clearance from SUSEP, the insurance regulator, as well as from the Central Bank to close the deal. Finally, on brand. In the quarter, we launched a new brand positioning, PicPay, your next bank.
It marks PicPay's evolution from a payment platform to a full-service digital bank, building trust and daily relevance while preserving the simplicity and innovation that set us apart. The campaign has already generated 1.2 billion impressions and over 75 million views, achieving 81% brand favorability, nearly double the 44% average in the financial services category. This is a strategic investment in long-term principality, and the initial data confirms it's working. Now I will hand it over to Danilo Caffaro, our Consumer Banking Vice President.
Thank you, Eduardo. In this next slide, we can see that we continue to execute on our strategy, gaining market share of major credit products by gaining share of wallet of our clients. As of first quarter 2026, we reached 4.93% market share for private payroll loans, coming from 0.2%, 2.76% market share of personal loans, coming from 2% and 1.53% market share of credit card TPV and 1.08% of credit card portfolio, coming from 1.18% and 0.77% respectively. On the next slide, we have the breakdown of our portfolio growth for the consumer business. We reached BRL 26.1 billion in the first quarter of 2026. It represents a BRL 3.6 billion growth from fourth quarter 2025, already after a one-off public payroll portfolio sale.
As you can see, we continue to grow our portfolio, 91% of the total growth on lower risk products and more mature cohorts, meaning clients that already have built credit behavior with us. Last but not least, the following slides take a deeper look at our private payroll loans operation. We continue to believe in the massive opportunity of private payroll loans, and we have seen strong evolution since the product launch in April 2025. From the very beginning, we have been operating this product very tightly, following our prudent underwriting strategy. Early on, as operational issues affected first payment defaults in the initial cohorts, we decided to slow down origination in the following months. As the product matured and we gained more confidence in its performance, we increased origination quarter over quarter. This shows our ability to respond quickly to changing market conditions.
As you can see on this slide, first payment defaults, FPDs, have improved significantly from the first cohorts and are now stable at around 9% across recent cohorts. January FPDs are currently tracking broadly flat quarter-over-quarter. Although, we still do not have the quarter fully closed, given the product's 30-day grace period, plus an additional 30 days for payroll processing. Delinquency rates, represented here by the over 30 days metric, have also improved month-after-month. Important to mention that origination, FPDs and over 30 for third quarter 2025 cohorts are reflecting a more conservative underwriting strategy. On the following slide, we continue to see very healthy unit economics in private payroll loans with lifetime NIMs around 30%, lifetime ROEs consistently above 100% and FPDs stable at high single-digit levels.
While FPDs remain stable and within a controllable range, our strategy is not centered on minimizing this metric at any cost, but rather on optimizing risk-adjusted returns. We are comfortable and already expanding into new customer segments with higher cost of risk, provided they are properly priced and structured to deliver returns and loss absorption levels in line with or above what we achieve today. In practice, the riskier the segment, the higher the spread, the shorter the duration, and the tighter the leverage to income criteria. Importantly, our current pricing model does not yet incorporate the potential upside from collateral enhancements such as FGTS balances and severance package proceeds, which should become effective throughout the year and help reduce cost of risk, particularly in higher risk segments. I will hand it over to Rodrigo Couto, our CFO. Thank you.
Now I will walk you through our financial performance. On page 22, we see the familiar pattern of revenue growth several times higher than expense growth, leading to an improvement of 3 percentage points in our efficiency ratio relative to the fourth quarter. This means that our operating leverage continued to deliver impact even in a quarter in which revenues are seasonally weaker. AI is already having an impact as our headcount has been flat since October 2025 and the projected 10% increase during 2026 will not materialize. We expect AI to be a major booster of our operational leverage, which should be even more powerful going forward. On the right-hand side of the page, we see that our ROE for the first quarter was 15.5%, as our average equity increased by more than 40% from the incorporation of the IPO proceeds.
ROE will go back up towards the 20s in the next couple of quarters as we gradually deploy the IPO proceeds. On the next slide, we present the expansion of our financial margins. Our net interest income, margin from credit products, and margin from credit products after losses all grew between 17% and 19% relative to the fourth quarter, while our Net Interest Margin rose back above 20% to 20.7%. The main driver of the margin expansion was a credit portfolio growth of 17%, which we will detail on the next slide. Net Interest Margin rose to 20.7% due to an increase in the share of credit over total interest earning assets. On the next slide, looking at the credit portfolio, we reached approximately BRL 28 billion in total credit, growing 17% quarter-over-quarter and sustaining a triple-digit growth rate year-over-year.
The main driver of our credit growth continues to be the private payroll loan product, which has been performing within our expectations, as Danilo explained. We look at the composition of our credit portfolio growth, we see that collateralized products corresponded to 69% of the portfolio expansion, which is similar with the 70% figure observed in the last quarter. As a result, the proportion of the portfolio that is collateralized continued to rapidly increase, reaching 54%. On the next page, number 25, we present a classification of our portfolio by stages and the coverage of each stage. The composition of the portfolio by stages did not change significantly, and the coverages of Stages 2 and 3 rose, resulting in a 1.9 percentage point increase in the coverage of Stages 2 plus 3 of 63.9%.
Moving on to the next slide, we see that Stage 2 formation rose slightly to 5.8%, which is typical of the first quarter due to seasonality. When compared to the first quarter of 2025, Stage 2 formation was 1.3 percentage points lower. Stage 3 formation normalized to 3.9% after the spike observed in Q4, which was caused by a change in methodology. To finalize the presentation on credit metrics, on the next slide, we see that the ongoing loss absorption ratio rose slightly and that the cost of risk remains stable at 3.7%, while total portfolio coverage increased to 13.9%. For Q2, we expect the cost of risk to be between 3.7% and 3.9%. Moving on to funding on slide 28, you see that our funding base grew 8% quarter-on-quarter, while the cost of funding remained largely flat at around 94% of CDI.
We continue to execute our diversified funding strategy, notably with the structuring of our second FGTS, through which we raised BRL 1.25 billion last month. We will continue to mobilize different sources of funding as well as to strengthen our own deposit distribution capabilities to finance the rapid growth of our credit portfolio. Finally, we present on the next slide our common equity capital. With incorporation of the IPO proceeds, approximately BRL 2 billion, our Common Equity Tier 1 ratio reached 16.7%, with approximately BRL 500 million corresponding to 2 percentage points of the ratio held at our holding company in the Netherlands. With that, I will turn back the call to Eduardo Chedid for his final remarks.
Well, we're issuing guidance for the second quarter of 2026, excluding any Kovr contribution. We expect the total credit portfolio to reach approximately BRL 31 billion, 11% growth quarter-over-quarter. Quarterly cost of risk should remain within the 3.7%-3.9% range, consistent with the levels we've delivered this quarter. Managerial revenues are expected at approximately BRL 3.6 billion, a 13% sequential increase. Net interest income should reach approximately BRL 1.9 billion, up 12% from Q1. On profitability, we expect gross profit of approximately BRL 1.15 billion, 5% above this quarter. IFRS earnings before taxes are expected at approximately BRL 265 million, 19% higher sequentially. On an adjusted basis, we expect earnings before taxes of approximately BRL 285 million, a 15% step up from Q1. IFRS net income is expected at approximately BRL 235 million, a 55% sequential increase. Adjusted net income should reach approximately BRL 245 million, 45% above this first quarter.
As you can see across the board, sequential acceleration in every profitability metric, reinforcing the trajectory we've outlined today. Before we open to Q&A, I would like to reinforce an important point regarding our credit strategy and the recent discussions around asset quality. At PicPay, we do not manage the business with the objective of simply minimizing NPLs at any cost. Our approach has always been centered around risk-adjusted profitability, supported by a very disciplined underwriting framework and a structurally low cost to serve model. Our operating model allows us to selectively participate in higher risk segments as long as those products remain within our risk return matrix, particularly in terms of loss absorption between 40% and 60%, and minimum 30% ROE thresholds. In practice, our playbook is very consistent. The riskier the product, the higher the spread, the shorter the duration, and the lower the leverage relative to income.
What gives us confidence is that the current stability we're seeing across asset quality metrics is fully consistent with the portfolio mix strategy we intentionally designed over the past quarters. A more diversified credit portfolio combining secure products, mature unsecured cohorts, and transactional-led underwriting. This is where the strength of our ecosystem becomes a key differentiator. Because our digital wallet is deeply transactional, we are able to leverage proprietary behavioral data and real-time engagement signals that provide a much more accurate understanding of customer risk than traditional market benchmarks alone. On top of that, we layer in data obtained through open banking, which is non-proprietary but highly complementary. The combination of proprietary transactional intelligence with open banking insights gives us a uniquely powerful underwriting edge.
Our market-beating performance in private payroll loans, as reflected in lower FPD metrics, demonstrates our product velocity, our agility in learning and adapting, the strength of our underwriting model, our digital distribution model, and our operational excellence. Finally, although some market credit indicators suggest some deterioration, a closer look at PicPay's portfolio, which is more resilient by design, reassures us about our risk-adjusted return policy and our ability to meet projections for the 2026 unchanged. Now we are ready to move into the Q&A session. Please, operator, take over.
Thank you. We are going to start the question and answer section for investors and analysts. If you'd like to ask a question, please click on Raise Hand. If your question has already been answered, you can leave the queue by click on Put Hand Down. Our first question is from Gustavo Schroden with Citi.
Hi, guys. Hi, Chedid, Cazotto, Couto, and team. Congrats on the numbers, slightly above the guidance for the first Q, decent trends. Congrats. I have two questions. The first one is we saw good trends in the Stage 2 plus 3 formation, but we saw an increase in 90-day NPLs. If you could clarify this mathematical or this mismatch between numerator and denominator, I think that would be great, right? Because usually when we see the strong credit growth, denominator grows faster than the numerator and offsetting this pressure. I think that it would be welcome if you give some color or clarify this increase in 90-day NPLs. My second question is regarding the guidance for the second quarter. Now, you are guiding for BRL 3 billion growth or BRL 3 billion additional loan book, right? Quarter-on-quarter.
It is slightly below the growth you present in the first quarter. We know that the first quarter usually we have this seasonal effect, so it was lower loan growth. I was expecting an acceleration in a sequential base in this loan growth. If you could explain as if there are some, let's say, conservative strategy here, or what is behind these numbers? Thank you.
Thanks, Gustavo. I will pick up the question on NPLs. The ratios are fundamentally different, right? Let's talk about NPL first. It simply days past due, right? First of all, it only takes into account one form of deterioration, and it also is highly sensitive to the write-off policy of each bank. Therefore, the levels are very hard to compare. We've said all along that our NPL ratios would continue to grow as our portfolio matures and would end up somewhere in the low teens, and this is what we expect to see going forward. The way we look at our credit performance and our coverage is in the proportion of stages, which was fairly stable, and also in the coverage of each stage with which we are comfortable.
While NPLs will continue to rise, they're really not reflecting the dynamics because they're very, again, limited in terms of their risk sensitivity and also highly subject to not only the write-off policies, but also the renegotiation policies of each institution. Therefore, it's very hard to use NPLs as a metric to manage a business. That's why we manage in terms of cost of risk, loss absorption, and proportion information of each of the stages as all other coverage.
Okay, Gustavo. This is Chedid now. Going back to your second question, I think that we actually remain very positive on credit origination and on credit overall. I'd say that it's much more a conservative guidance than a conservative, let's say, way of doing business. If I could take you through what we believe on the macro credit scenario as well as on PicPay's let's say, ability to navigate there.
I'd say that talking about the macro, yes, the Central Bank data shows a gradual deterioration on delinquency. At the same time, household debt service ratios remain stable, and the labor market is providing a strong floor. If we take a look at Brazil is at a record low 5.8% unemployment rate, with real aggregate wages growing 6.5% year-over-year, which in total it means that families in Brazil have BRL 22.9 billion of additional real income in circulation, and that acts as a buffer. Also, if you look at job creation, it remains concentrated in the lower income brackets. This segment, which is typically more sensitive to income shocks, right? As long as unemployment holds at the same levels, we don't see a systemic risk of mass delinquency in lower ticket credit.
In summary, our baseline, any credit quality deterioration is likely to be gradual and not systemic, and this is very consistent with a control accommodation cycle without disruption. Looking at PicPay, it's fully consistent with the guidance we have provided. Looking at our own positioning within this macro environment, we believe that we are really well-positioned for a more challenging backdrop. We have deliberately built a more diversified revenue mix, as we explained in the call. 69% of our revenues now come from no or low credit risk streams, which translates into a more resilient business itself, where only 31% is exposed to unsecured credit. If you look at our credit underwriting strategy, it delivered a total credit portfolio, which is 54% secure and only 46% unsecured.
Q1 numbers show that 90%, 91% actually, of new volumes are coming from lower risk loans and mature credit card cohorts. This is by design. Over the past several quarters, we have been intentionally rotating the portfolio towards secure products and seasoned and secure vintages with proven performance. On top of that, which gives us an additional layer of protection, I would say that our playbook allows us to adapt quickly to the changing scenarios. The riskier the product, the higher the spread, the shorter the duration, and the lower the leverage relative to income. This is a framework which is not reactive. It's embedded in how we originate every day. To summarize, we've built a diversified revenues model, a deliberately resilient portfolio mix, and we've been very, let's say, strict and disciplined on the origination. I believe we are well-positioned to navigate this cycle.
Just one additional comment here, Gustavo, it's André speaking. For the consumer loan book, we're expecting the origination to be pretty much flattish with the fourth quarter. We're expecting to originate close to BRL 3.5 billion, okay. That's our expectation with the consumer banking. We also have some SMB credit portfolio rolling off, so that's probably something that is impacting, let's say, the total credit figure that we share in our guidance.
All right, guys. Clear, very clear. Just if I may, just to follow up on my first question regarding NPL. What is the write-off policy? Is that 360 days, 540 days? What is the write-off policy?
It's 360 days.
Yeah. Okay.
Both cards and loans.
All right. Thank you.
The next question is from Mario Pierry with Bank of America.
Hey, guys. Good evening. Thanks for taking my question. Let me ask two questions as well. I want to focus on the private payroll loan. I don't know when you said that the NPL should be in low teens, did I understand that correctly?
Yes. For the whole portfolio.
Yeah, for the whole portfolio.
For the whole portfolio.
Go ahead, Mario. We'll wait until you finish, and then we'll answer.
Okay. You show right on slide 17 that your market share in private payroll loans has gone from zero to almost 5% in one year. What do you think is making you so successful in this product? What are you doing different from the other players? Also, you talked about these collateral enhancements, right? Especially related to FGTS. We've been waiting for that, and appears to be delayed. What is delaying that? When do you think those collaterals are going to be effective? What are you seeing in terms of interest rates that you're charging on this product? Clearly, this is not a uniform product. If you are doing a private payroll to someone who works in a small company for a short period of time, you're going to charge a higher rate than for someone who has a longer-term, more mature job.
Can you tell us the direction of rates that you're charging in this product? My second question is unrelated to this. It's related to Kovr. Like you said, you got all the approvals, expecting now SUSEP to approve the transaction. Just remind us again, what is the expectation for net income from Kovr on a full year basis? Thank you.
Hi, Mario. Going back to the private payroll loans. I think that our performance, as you said, it's been pretty solid, and I think at the end of the day, it's the result of several factors. We were the second company to be accredited in this product, and we entered very early. As we identified operational deficiencies in the system, we adapted quickly and developed some proprietary workarounds on those deficiencies. Our underwriting model has evolved significantly since the beginning. On top of that, I'd say that our digital distribution capabilities also played an important role, with around 70% of our origination being done in-app. From the beginning, I think that we maintained focus and conviction in the product's potential, which gave us a meaningful, let's say, and quicker learning curve, which we're taking into advantage.
I think it's a mix of many things that we did, and also driven by a lot of focus and the belief that this would unlock a meaningful opportunity for us. When you talked about, we said that FPDs in our case, it's around 9%, and this has been steady throughout quite a few, let's say, vintages now. We're pretty confident on the product, and we're getting more confident as time goes by. At the same time, you asked about, there is a possible upside when the additional guarantees, the FGTS, as well as the severance package access are implemented. You're right, they've been delayed quite a couple of times. We're being conservative, so we're actually, in our view, we expect them to have some impact on our case in the fourth quarter of the year, provided there are no additional delays.
All in, we remain pretty positive and product is behaving as expected.
Okay. Chedid, when you talked about the low teens NPLs, are you talking specifically for private payroll, or are you talking about for the entire loan book?
The entire loan book. Well, that's over time when we stabilize the portfolio, right?
Just to be clear, you had an NPL ratio of 8.9% this quarter, 7.2% previous quarter, and you expect this to normalize around low teens.
That's correct, Mario.
Okay. Then on Kovr?
The expected net income, that was your question, right?
Correct.
Yeah. Mario, we could talk about what we expected last year. As we still didn't have full clearance and approval, I don't have access to how they're performing this year. What I can share with you is that with the products that we distribute from them, we're performing pretty well. We should expect that from their total portfolio, but I'm talking mainly from my own perspective. I cannot be precise now, but hopefully in a few weeks, as soon as SUSEP, the insurance regulator, approves and Central Bank also, we'll be able to actually give you much more visibility on what we expect for the full year.
Okay. Thank you very much.
The next question is from Dan Dolev with Mizuho.
Hey, guys. Can you hear me?
Yeah.
Great results here. Really strong first quarter. Congrats from our end at Mizuho. I have one question. I caught some of the comments you mentioned about AI and how accretive the initiatives are to margin. Can you maybe elaborate a little bit on what you're doing in AI specifically, and what the opportunities do you see down the road? Congrats again.
Hi, it's Danilo here. We've been using AI and LLM models since the beginning of 2023. Our first use case was around customer service. We continue to adopt AI heavily on our entire value chain actually. From customer service to credit, engineering, marketing, and so on. We currently have our own version of OpenClaude running on a multi LLM stack with most of our employees using on a weekly basis. Of course, it's still early days, but we are already seeing significant performance improvements on AI first teams. As we mentioned in the release, this is one of the factors that enables us to continue growth, to grow the business, while keeping the headcount flat since October 2025. We believe that it will be a major boost of our operating leverage for the upcoming quarters.
Great. Thank you, and congrats again.
The next question is from Ricardo Buchpiguel with BTG Pactual.
Hi, everyone, and thank you for the opportunity of making questions. Most of my questions were already answered, so I have just one here. If you could provide an update on the new Desenrola program, giving a bit more color on how origination under the program has been evolving, how important do you feel that this program could be to mitigate any potential delinquency risk, depending on how the macro unfolds? Thank you very much.
Thanks. Well, we see it positively, and we actually entered early on. We're quick to begin. The program originations are responding well. We already have converted about 10% of the potential that we believe we can do that. Then we have the collateral for 50% of the renegotiated value granted by the federal government fund. I'd say that in terms of final, let's say, impact it's definitely an upside, but I wouldn't say that it's relevant for the full year results. Although we remain positive on it, and we've been originating quite well.
No, that's super clear. If I may do a follow-up here. You mentioned that you are seeing that the commitment to that payment has been more or less stable in recent months. There is overall a concern that disposable income could be impacted by decelerating economy, right? It'll be interesting to see how you guys factor this risk in your underwriting. If you expect that we can have an increase in delinquency, not necessarily for PicPay, but the market as a whole towards the second semester of this year or perhaps next year. Thank you.
I'd say that generally speaking we are expecting some increase in delinquency for the market overall. As I said before, we don't see anything that is sudden, so it's probably a very gradual thing. If you look at our own portfolio and our, let's say, ability to, let's say, navigate those, that backdrop. I'm going back to the diversified revenue mix as well as a more secured credit portfolio. If you look at how we're growing the credit portfolio, we are mainly growing that through low risk loans, mainly collateralized, as well as mature credit card cohorts. We expect a reasonable stability both on credit risk as well as on Stage 3 formation, let's say around 4%.
Perfect. Thank you.
The next question is from Craig Maurer with FT Partners.
Hi. Thanks for taking the questions. Good to hear from you, Eduardo and André. Wanted to ask again about the private payroll loans. I wanted to understand the positioning you think this product is taking with the consumer. Is this, do you think, muting growth in credit card in any way? Also, do you think that the private payroll loans are a better path to principality versus, say, the credit card? Trying to understand how this changes the relationship with the consumer in terms of ongoing product usage.
I'd say that, the first half of your question, we see lots of people who are, let's say, out of the credit market taking that product. Somehow it's additional. If you look at the PicPay case specifically, I'd say that it's taken, let's say, share from personal loans instead of credit cards. I think that one of the key aspects in our case is the ability to actually distribute that product digitally. If you compare our distribution with what we've been hearing from the average of the market, we've been able to distribute more in-app than most of the other players, which just shows that the engagement with the app is basically an important tool to distribute. Clients, I'd say that in private payroll loans clients, the trend is to actually increase PicPay usage as well as product adoption.
We've seen that with the current clients, so it's not only a factor of the direct benefits from the product, but an overall driver of engagement and adoption of other products.
Craig, just to complement here, currently around 70%-75% of all private payroll loan origination, it's already done through our app. Basically, this is helping to increase the cross-selling of additional products like insurance, and of course, this is going to be extremely helpful in terms of creating better engagement and faster principality for our customer base.
Okay. Thank you.
The next question is come from Dan Perlin with RBC.
Hey, guys. Good evening. Two quick ones here. The commentary around AI and headcount growth not materializing now because you've got all these efficiency gains. I'm wondering, one, are you planning on leaning in on those cost savings into marketing or kind of higher risk, private payroll opportunities that you talked about? And then secondly, the net interest income growth guidance of 12% versus the 5% gross profit growth. I'm just assuming that that is a function of your kind of mix shift such that your credit loss allowance is just stepping up in that period of time. Thanks.
Hi, Dan. First part of your question. Definitely, we're leaning in on AI. Besides, Danilo already mentioned that we've been running headcounts flat since October. If you even got only the avoided hiring that we had on the customer service platform. In the last two years, we avoided hiring an additional 3,000 new customer service reps. It's not only about having it flat, but also avoiding some meaningful new hires. On your point of, part of those efficiency gains will be deployed on growth and part will be converted into better margins. Yes, we definitely plan to invest some of that additional productivity.
That's great. On the net interest income guidance versus gross profit growth guidance, just is that a function of just a step-up in your credit loss allowances that you've got going into the next quarter? Is there something else that I'm just?
No, that's correct.
Okay.
We do expect our credit loss allowances to be a little higher than our Net Interest Income growth, all within the dynamics of the portfolio and within the risk return parameters. Yes, we do expect it to be a little higher.
Great. Thank you so much.
The next question is from Neha Agarwala with HSBC.
Hi. Thank you for taking my question. Just a quick one. You mentioned that the NPLs will be in the low-teen levels. Given that your book is almost 70% secured, why should we continue to see a pickup in NPLs? Maybe a pickup for a quarter or two because of the private payroll, and then an easing as the economy improves and rates decline. If you can split for us how much of the increase in the NPL ratio and the cost of risk is driven by the strong growth in the private payroll, that will help us understand what is the core dynamic for your remaining part of the portfolio. Thank you so much.
The increase in the NPL ratio is basically a catch-up of things that are already in our Stage 3. If you look at our Stage 3 as a proportion of the portfolio in the first quarter, it was 12.7%, while NPL was 8.9%. The 8.9% will end the year in the low teens. The 12.7% will end the year in the mid teens. If you want to see what's going to happen with NPLs, just look what's happening with the share of Stage 3, which is ultimately a better metric because it captures other forms of increasing risk that are not captured in NPL 90 days. The levels we see of NPLs in the share of Stage 3, again, are highly influenced by our write-off policy, which is our 360 days.
There are players in the market that do 270, there are players in the market that do 120, and that results in very different levels of NPLs. Ultimately, also, as we find more opportunities to grow in private payrolls, the NPLs for that product will also increase, or that the credit losses will increase, but the revenues will increase by at least double. Ultimately, we're going to make more money, have higher returns. Just taking, let's say, a credit loss metric without looking at what's happening in revenues doesn't tell the whole story. The way we manage is by looking at both things in conjunction.
Yeah. Pretty much, let's say, keeping our guidelines in terms of loss absorption ratios, that should be between 40%-60%, and minimum ROEs at 30%.
Understood. I understand that NIMAL is a more relevant parameter than just looking at what's happening with the cost of risk. What is a bit confusing is that given that majority of your book is secured, when I look at other players who have a similar composition, their NPLs are not at similar levels. I just wanted to understand why is your NPL. I understand that Stage 3 is higher, so the natural progression will be you expect that the NPL for the book will be in low teens by the end of the year. We have a progression throughout the year. I just want to understand why these level of NPLs. Are you seeing a much worse asset quality in the private payroll than what the system is seeing, or is there any other pockets where you're seeing more pressure for your clients?
Again, comparisons of levels of NPLs are very difficult to make, especially in the Brazilian market where write-off policies are pretty different.
Okay.
It's hard to compare the levels. What's driving the increase in the NPL ratio, it is partly a maturation of the private payroll loans, but they're not the big contributors here. It's the secured portfolio that is responsible for the majority of the NPLs and of the share of Stage 3. Again, I think going back to the comment that was made in another question that our gross profit grows by less than our net interest income, you'll see already in the second quarter our NPLs close to where they should be and closer to our Stage 3 proportion, and then they change only slightly throughout the rest of the year.
Neha, just complementing here. If we look at a product by product and cohort by cohort analysis, we're not seeing any great deterioration on any of those pockets. It's just a compounded effect of many different things. It's the credit portfolio mix. It's also the fact that, yes, the private payroll loan is a secure product, but it's not a no risk product. It's a low risk product. As we keep growing the portfolio, there is going to be some delinquency there as well. In every sense, a much more secure product than the unsecured ones.
Understood. In terms of loan mix, probably looking at 75% secured by year-end, given the growth that you're having in the private payroll. Make sense?
No. That shouldn't be the case because we still grow quite well, especially on credit cards, which are not secure. It's definitely going to increase from 54%, but definitely not going to be around 70%.
Okay. Perfect. Thank you so much.
The question and answer section is over. We would like to hand the floor back to Mr. Eduardo Chedid for the company's final remarks.
Guys, thanks a lot for being here with us again. I think that we've delivered a strong first quarter. As you will see, guidance for the second quarter means that we remain positive and I'd say that the main message here is that we hold the high conviction on delivering full year results. That said, I'd just like to thank you guys and we'll see you guys in the next earnings call.
Investor releaseQuarter not tagged2026-05-19PicPay to Announce First Quarter 2026 Results on June 2, 2026
Business Wire
PicPay to Announce First Quarter 2026 Results on June 2, 2026
Executive conference call to be held the same day SÃO PAULO, May 19, 2026--(BUSINESS WIRE)--PicPay (NASDAQ: PICS) will release financial results for the first quarter of 2026 on Tuesday, June 2, 2026, after market close. PicPay will also host a conference call and earnings webcast at 6:00 p.m. Brasilia time / 5:00 p.m. Eastern Time on the same day to discuss first quarter results. To participate in the conference call, or to listen to the live audio webcast, please visit PicPay’s Investor Relations website at https://investor.picpay.com. A webcast replay will be available following the call. About PicPay PicPay is one of the largest digital banks in Brazil by number of customers. The company operates a two-sided ecosystem creating a bridge between both consumers and businesses. PicPay offers a broad array of financial products and services such as digital wallet, credit cards, loans, investments, and insurance to consumers and businesses. For more information, please visit: https://investor.picpay.com/. View source version on businesswire.com: https://www.businesswire.com/news/home/20260519290709/en/ Contacts Investors [email protected] Media [email protected]
Investor releaseQuarter not tagged2026-03-28PicS (PICS) Delivers 85% Revenue Growth and IPO Transformation Despite Earnings Miss and Fintech Pressure
Insider Monkey
PicS (PICS) Delivers 85% Revenue Growth and IPO Transformation Despite Earnings Miss and Fintech Pressure
PicS N.V. (NASDAQ:PICS) is one of the 10 Most Undervalued Tech Stocks to Buy According to Analysts. On March 20, Mizuho lowered its price target on PicS N.V. (NASDAQ:PICS) to $23 from $30 while maintaining an Outperform rating, citing broader multiple compression across the fintech sector. Notably, the company’s first reported quarter as a public entity exceeded expectations, underscoring the resilience of its business model even amid a more challenging valuation environment. On March 19, PicS N.V. (NASDAQ:PICS) reported fourth-quarter adjusted net income of R$188.2 million, significantly below consensus expectations, but management highlighted that 2025 marked a transformational year as PicPay completed its IPO and evolved into a full-service digital bank. The company delivered over R$10 billion in revenue, representing 85% year-over-year growth, driven by expansion across its financial services ecosystem and increased cross-selling. Diversification also improved meaningfully, with a growing contribution from fees, commissions, and insurance products, while its AI-driven internal platform continues to enhance operational efficiency and scalability. PicS N.V. (NASDAQ:PICS) is a leading Brazilian fintech company founded in 2012 and headquartered in São Paulo. It operates a major digital wallet and financial services app, offering P2P transfers, Pix instant payments, loans, credit cards, and insurance, primarily targeting consumers and SMBs in Brazil While we acknowledge the potential of PICS as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: 33 Stocks That Should Double in 3 Years and Cathie Wood 2026 Portfolio: 10 Best Stocks to Buy. Disclosure: None. Follow Insider Monkey on Google News.
Investor releaseQuarter not tagged2026-03-19PicPay Announces Fourth Quarter and Full Year 2025 Results
Business Wire
PicPay Announces Fourth Quarter and Full Year 2025 Results
SᅢO PAULO, March 18, 2026--(BUSINESS WIRE)--PicPay (NASDAQ: PICS) today announced results for the fourth quarter of 2025. Additional details, including a letter to shareholders, can be found on the company's Investor Relations website at investor.picpay.com/. PicPay will host a conference call and earnings webcast at 5:00 p.m. Eastern Time/6:00 p.m. Brasilia time today to discuss these results. To participate in the conference call, please visit the Events & Presentations section of PicPay's Investor Relations website or register here. About PicPay PicPay is one of the largest digital banks in Brazil by number of customers. The company operates a two-sided ecosystem creating a bridge between both consumers and businesses. PicPay offers a broad array of financial products and services such as digital wallet, credit cards, loans, investments, and insurance to consumers and businesses. For more information, please visit: https://investor.picpay.com/. View source version on businesswire.com: https://www.businesswire.com/news/home/20260318125917/en/ Contacts Investors [email protected] Media [email protected]
TranscriptFY2025 Q42026-03-18FY2025 Q4 earnings call transcript
Earnings source - 120 paragraphs
FY2025 Q4 earnings call transcript
Good afternoon, everyone, and welcome to the PicPay Earnings Conference Call for the fourth quarter and full year 2025. I am André Cazotto, PicPay's Strategy, M&A, and Investor Relations Officer. Today, I'm joined by Eduardo Chedid, our CEO, Rodrigo Couto, our CFO, Danilo Caffaro, Vice President of Consumer Banking, and Pedro Lippi, our Strategy Director. We will begin with a short presentation highlighting our quarterly and annual results, followed by a live Q&A with our management team. Please note that this presentation may contain forward-looking statements and non-GAAP measures. Please refer to the disclaimer on screen and in our earnings materials available on our investor relations website for additional information. This call is being recorded, and a replay will be available on our website shortly after the call.
Before we begin, I would like to take a moment to thank all the analysts and investors who supported and followed PicPay throughout our IPO journey. It was a long and intense process, and we truly appreciate the engagement, the questions, and the trust many of you placed in it our story. Today's call marks an important milestone for us as we begin our journey as a public company, and we look forward to continue this dialogue with the investor community in the years ahead. Thank you for being with us. Finally, before I hand the call over to our CEO, Eduardo Chedid, I would like to briefly highlight the strength of our execution.
As you can see on the next slide, we deliver results above the top end of the guidance we presented in our IPO prospectus across all key metrics, both for the fourth quarter and for the full year of 2025. In particular, looking at our adjusted profitability metrics, which mainly excludes stock-based compensation expenses and the recognition of deferred tax assets, we deliver adjusted pre-tax earnings of BRL 241 million, 12.1% above the top end of the guidance for the quarter, and BRL 592 million, 11.5% above the top end of the guidance for the full year.
At the same time, adjusted net income reached BRL 180 million, 31.5% above the top end of the guidance for the quarter, and BRL 502 million, 14.1% above the top end of the guidance for the full year. These results clearly reinforce our strong execution and our ability to deliver results above expectations. With that, I will now turn the call over to Eduardo Chedid.
Thanks, Cazotto, and good evening, everyone. Let me start with our operational highlights. On accounts, we ended the quarter with 67 million total accounts, up 11% year-over-year. Quarterly active clients reached 42.7 million, also up from 39 million in the prior year. On volume, consolidated total payment volume reached BRL 157.5 billion in the quarter, up 28%, and BRL 550 billion for the full year, a 31% increase. Wallet and banking total payment volume followed the same trajectory, reaching BRL 141.6 billion in Q4, up 27%, and BRL 497 billion for the year, up 30%.
Total cash-in, meaning the total amount of money our customers brought into our platform, accelerated to BRL 139.4 billion in the quarter, up 27%, and BRL 483.4 billion for the year, up 29%. In Q4, our customers cashed in almost BRL 47 billion per month, reflecting deepening engagement and growing penetration across our client base. Another two metrics this quarter. Deposits grew 44%, reaching BRL 28.7 billion, a strong signal of increasing client trust and balance retention. Active insurance policies nearly doubled, growing 76% to nine million insurance policies, demonstrating the traction of our cross-selling engine. Across the board, strong and accelerating operational performance. Turning to credit products, the key engines of our monetization strategy. PicPay Card TPV reached BRL 17.6 billion in Q4, up 42% year-over-year.
For the full year, card TPV hit BRL 58.7 billion, a 50% increase as we continue to expand card penetration and drive higher engagement per cardholder. Personal loans origination more than doubled in Q4 when compared to the previous year, reaching BRL 4.4 billion, up 116%, and totaled BRL 11.4 billion for the full year, a 67% increase. We are scaling origination while maintaining portfolio quality, and we see significant runway ahead as we deepen credit penetration across our 42 million active client base. On the credit portfolio side, total outstanding balances reached BRL 24.1 billion, up 128% from the BRL 10.6 billion a year ago. This growth was driven by disciplined expansion across both secured and unsecured products, supported by continued improvements in our underwriting capabilities.
Now let's look at the financial outcomes of this operational momentum. Net revenues reached BRL 3 billion in Q4, up 69% year-over-year, and BRL 10.3 billion for the full year, an 85% increase. This is the clearest evidence of the operating leverage embedded in our platform. ARPAC, Average Revenue Per Active Client, rose to BRL 71 in Q4, up 52%, and BRL 62.9 for the full year, up 66%. Importantly, this is happening while our cost to serve per active client grew only 11%, both on a quarterly and annual basis, reaching BRL 20.4 and BRL 19.1 respectively. The widening gap between ARPAC and cost to serve is the defining feature of our unit economics and a structural advantage we expect to sustain.
Gross profit came in at BRL 3.6 billion for the year, up 28%, and earnings before taxes reached BRL 241 million in Q4, nearly four times the prior year, and BRL 592 million for the full year, up 71%. Adjusted net income grew 136% in Q4 and nearly doubled for the full year, up 99%, underscoring the profit inflection underway at PicPay. This slide puts it all together, the trajectory of scale, profitability, and diversification. Total quarterly revenues have tripled over the past two years from BRL 937 million in Q4 2023 to over BRL 3 billion in Q4 2025. What's equally important is how we are growing. Look at the revenue mix. In Q4 2023, 97% of our revenues came from fees, commissions, and float. Two years later, the composition has fundamentally shifted.
Float fees and commissions now represent 48% of revenues, while secure credit has grown to 19% and unsecured credit to 33%. This is a far more balanced and resilient revenue base, and it reflects the maturation of PicPay as a full-service financial platform. On the bottom line, net income grew from BRL 25 million in Q4 2023 to BRL 188 million in Q4 2025. Our quarterly annualized return on equity expanded from 8.5% to 24.4% over the same period, a nearly threefold increase and a clear indicator that we are generating attractive returns on the capital that we deploy. To summarize, PicPay is scaling rapidly, diversifying its revenue streams, and converting that growth into meaningful profitability. Now let me shift to product velocity, the innovation engine behind these results. We had an exceptionally productive quarter across every vertical.
Starting with our move into the affluent consumer segment. In December, we soft-launched Epic, PicPay's premium product package purpose-built for high-income clients. This is a strategic long-term bet to address the needs of the affluent segment in our customer base, around two million customers that earn more than BRL 15,000 a month. The value proposition is compelling. Domestically, Epic offers 1.3% cashback on all transactions. For international spend, customers get 4% cashback. Besides that, for the first time ever, Brazilians will be able to split international purchases into three interest-free installments. We also offer 10 GB of free roaming data, a differentiated bundle that directly addresses pain points for frequent travelers. Beyond that, Epic customers get access to higher-yield investment products and a suite of embedded premium services, creating a holistic affluent experience that deepens engagement and drives profitability.
Complementing Epic, we also launched our Global Account, extending PicPay's platform beyond Brazilian reais for the first time. The Global Account offers a multicurrency balance in U.S. dollars and euros paired with a global debit card that can be used anywhere in the world. The economics for our clients are best in class, a 4% annual yield on balances and zero-fee spread on conversions. Together, Epic and the Global Account represent PicPay's full-stack affluent strategy, and we believe they open a significant new revenue pool. We're just beginning, and we know this is a multi-year project, but with time and continuous innovation, we believe we can make a difference. Moving to small and medium businesses where we made significant progress on two fronts. For the long tail, micro entrepreneurs and individual sellers, we deepened the integration between our consumer banking and our business platform.
The improvements include a simplified onboarding flow that helped us reach 60,000 new business accounts per month in Q4. We also launched payment links, enabling any seller to generate a payment link and collect instantly, no website or point-of-sale terminal required. We introduced one-click integration, which allows any individual to transition from a personal account to a business account in a single tap, removing the friction that typically prevents informal sellers from formalizing. For larger SMBs, we soft launched three important capabilities. Tap-on-phone, which turns any NFC-enabled smartphone into a payment terminal, eliminating hardware costs entirely. Working capital loans, giving merchants access to credit based on their PicPay transaction history, and supply chain finance, which allows businesses to anticipate receivables and improve their cash cycle. Now, our B2B is an ecosystem where we made several high-impact launches that expand PicPay's surface area and drive active engagement.
First, we completely redesigned PicPay Shop, our integrated marketplace. It now features a full end-to-end experience with over 300 retailers and seamless integrated checkout. The customer discovers, shops, and pays without ever leaving PicPay. This is a powerful engagement and monetization layer built on top of our existing user base. Second, we launched food delivery in partnership with Rappi, one of the leading delivery platforms in Latin America. PicPay users can now order food directly within our app, adding a high-frequency use case that drives daily opens and reinforces the habit loop. Third, we introduced a travel hub in partnership with CVC, Brazil's largest tour operator. Users can browse and book flights, hotels, and travel packages, again, entirely within PicPay with integrated payment installment options. Fourth, we expanded our iGaming hub beyond our existing offerings to include scratch cards, raffles, and lottery products.
This is a high-engagement, high-margin vertical that complements our entertainment ecosystem. The common thread across all of these is clear. Every new vertical increases time spent in the app, deepens engagement, and creates new monetization surfaces, all without acquiring a single new user. Finally, our open platform strategy, a core differentiator for PicPay. Our thesis is simple. Customers shouldn't have to choose between PicPay and their other financial institutions. Instead, we bring everything together in one place, and in doing so, we become the hub of their financial life. We pioneered this approach with our account aggregator, which allows clients to view and manage balances from multiple banks directly inside PicPay. This quarter, we expanded the strategy into two new verticals. First, the cards aggregator.
Customers can now register and track credit cards from any issuer within PicPay, giving them a complete view over their card spend, statements, and limits regardless of the issuing bank. Second, the investment aggregator, which consolidates investment portfolios from multiple brokers and banks into a single investments hub inside our app. The strategic logic is powerful. Every aggregator deepens engagement, generates proprietary data on customer behavior, and creates natural cross-selling opportunities. When we see a customer's full financial picture, we can serve them better, and that translates directly into better underwriting, higher ARPAC, and profitability. Now I'll hand it over to Danilo Caffaro, our Vice President of Consumer Banking.
Let me open this session with the opportunity ahead in credit, which we believe is the single largest lever for value creation at PicPay. On the left side of this slide, you can see the share of wallet funnel. Brazil has a vast addressable market of individuals with credit lines. Of those, a meaningful portion are already PicPay customers. Today, our credit share of wallet stands at just around 6%. That means 94% of our own customers' credit wallet is held elsewhere. The upside is enormous, both from deepening penetration with existing clients and from onboarding new-to-credit customers. On the right side, you see how our market share has evolved across key products, and the momentum is unmistakable. Private payroll loans, our newest credit vertical, went from 0% market share in Q4 2024 to 3.7% in just one year.
This is a product with strong structural advantage, low risk, payroll deduction, and a growing addressable base. Personal loans nearly doubled their market share from 0.9%-1.78%. Credit card portfolio share grew from 0.67%-0.98%, almost 1%. The card's total purchase volume moved from 1%-1.3%. We are gaining share across every credit product, and we are still in the very early stages. With 42 million active clients, best-in-class data, and a platform that enables contextual embedded credit offers at the point of need, we see a long runway of profitable growth ahead. Moving to the next slide, we can see how our market share gain reflected on the evolution of our consumer credit portfolio.
We delivered another quarter of solid growth, reaching BRL 22.5 billion, up BRL 4.3 billion or 24% quarter-over-quarter. This reinforce PicPay's ability to originate and scale digital credit. It's important to highlight where this growth is coming from. Basically, secure products and clients with longer relationships. In other words, low-risk loans and mature credit cards clients representing 85% of the total growth. I also wanna address the mix shift that is happening in the portfolio composition. FGTS origination declined due to regulatory constraints on FGTS prepayment rules. At the same time, we made a strategic decision to invest in private payroll as a replacement growth engine. This mix shift is positive from a NIM perspective. As you can see on the bottom, private payroll has a higher NIM, so risk-adjusted return on the portfolio is improving.
However, there is an effect on provision levels. FGTS carries almost no credit losses. As private payroll replace FGTS in the mix, you should expect higher provision formation even though the overall economics are better. The bottom line, the portfolio is growing, it is healthier, and the shift towards private payroll is a better business, but it comes with a different provision profile than FGTS. In the next slide, we will cover personal loans origination quality. The key message here is that it remains stable and in some areas slightly better. On the left, total personal loans origination reach BRL 4.4 billion in Q4, more than doubling from a year ago and 88% coming from secure lending. That's important. The two lines below are those I want to focus. The green line is the monthly spread and the black one is the early delinquency rates.
They are both trending down together. This is exactly how our risk-based pricing model works. As we improve credit quality, delinquency comes down and pricing follows accordingly. That's actually a feature of our model, not a concern. On the right, we isolate unsecured origination. Even here, the same pattern holds. Delinquency dropped to 73% of base, while spread is at 92%, meaning the spread to loss ratio is actually trending better. Across the board, total and unsecured origination quality is holding steady and getting slightly better each quarter. The credit engine is performing as expected. On the next slide, we have the same analysis, but for the credit card portfolio. On the left, we show the total unsecured card portfolio. It more than double since Q2 2024. Our progressive limit cards now represents 25% of the portfolio coming from 7%.
These are entry-level cards for customers who are still building their credit history with us. Part of our cost of acquisition strategy, and they carry higher delinquencies by nature, but also higher spreads. Now, when you look at the spread and first roll rate lens, and first roll rate is actually delinquency rate for credit cards, they are both up 22%. The increase in the first roll rate is driven by a larger share of progressive limits in the mix. On the right, we isolate only the standard card portfolio, the core product where the mix has not changed. The portfolio grew almost 2x. Spread is at 105%, up 100 basis points on the beginning of the period. Slightly up, but the first roll rate is stable for the last quarters.
The key takeaway is the total portfolio shows rising roll rates because of the growing progressive limit segment, which is by design. The standard book on its own, it's solid and still performing very well. Now moving to the next slide, let's dive into the private payroll portfolio. This product is central to our growth strategy. We are comparing Q2 2025 cohorts, the early days of the product, with Q4 2025. The progress is clear across every metric. Origination is up 40% quarter-over-quarter. We are originating over BRL 600 million per month. Interest rates remain stable at 4.3% per month, showing consistency in our pricing. Average term is now two times higher than initial cohorts. First payment defaults went from low double digits down to high single digits.
Unemployment rate at 90 days, which tracks whether borrowers remain employed after 90 days of their contract improved by 30%. One final point worth highlighting. The collateral behind these loans. FGTS balances and severance pay is not priced in our models today. There is a potential upside we have not yet captured, and we're still waiting for the rules on the market. We are confident in the fundamentals of the private payroll loan. The operational issues are behind us. The vintage curves are tracking well, and we remain committed to scaling this product as one of our main growth engine. Now I will hand it over to Rodrigo Couto, our CFO, to walk through the quarter's financial results.
Now I will walk you through our financial performance. As you can see on the graph on the left, our revenues grew 69% year-over-year, while operating expenses grew only 15% over the same period. As a result, our efficiency ratio fell below 50% for the first time in the fourth quarter, which is an improvement of 10 percentage points relative to the fourth quarter of 2024. Our ROE for the fourth quarter of 2025 was 24.4%. Our ability to grow revenues over 4x as fast as expenses demonstrates the power of our operating leverage resulting from the efficiency and scalability of our digital platform. Overall, our results reflect a consistent theme of accelerated revenue growth, far outstripping expense growth, resulting in rapidly improving efficiency and increasing ROEs. On the next slide, we present the expansion of our financial margins.
Our net interest income, margin from credit products, and margin from credit products after losses all grew around 70% year-over-year and expanded between 9%-18% in the fourth quarter, demonstrating the health of our core financial services business as we expand our balance sheet. On the next slide, looking at the credit portfolio, we reached approximately BRL 24 billion in total credit, growing 128% year-over-year and 29% in the last quarter alone. The acceleration of our growth was made possible in large part by the new private payroll loan product, which has opened up a new frontier in the Brazilian credit market and in which we are well positioned, as Danilo explained.
As a result, we are able to accelerate the growth of our portfolio, focusing on this new secured product to the point that nearly 70% of our portfolio growth in the fourth quarter was concentrated in secured products despite the decrease in the origination of FGTS advances due to government-imposed limitations. In other words, we have been able to rapidly expand our portfolio while improving overall credit quality. On the next slide, we present the evolution of the stage two and stage three formation of our portfolio. We believe those metrics are more representative than traditional NPLs because they are comprehensively defined in the accounting rules and incorporate multiple risk-based criteria while NPLs focus solely on days past due as a measure of quality.
On the left-hand side, we see that the stage two formation of our portfolio has been falling steadily, which has been the result of declining stage two formation in both our secured and unsecured portfolios, as well as of the shift in mix towards the secured portfolio. Falling stage two formation means that a smaller part of our portfolio has been deteriorating in terms of 30-day delinquency and/or in terms of increases in the probability of default. Lower stage two formation obviously points in the direction of lowered stage three formation in the future. On the right-hand side, we see that stage three formation has been increasing from a low base towards a level of around 4%, which we have come to expect going forward. The increase you see in the fourth quarter to 7.1% is due to a one-time effect of a change in methodology.
As part of our annual review of our ECL measurement methodology, we incorporated significantly more data which allowed us to upgrade our models and our methodology in general. In that context, we made improvements to our stage three classification criteria to make it more robust and less reliant on days past due as the main criterion. That improvement resulted in a one-time reclassification of approximately BRL 590 million of credits from stage two to stage three with an impact on expected credit loss provisions of BRL 88 million.
After this improvement in our criteria for stage three classification and corresponding reallocation of credits to stage three, we have already seen stage three formation reverting to normal levels during the first quarter of 2026, and we expect stage three formation for the first quarter of 2026 to be between 3.7% and 4% with no expected significant increases going forward. On the next slide, we present the classification of our portfolio by stages and the coverage of each stage. As you can see, the change in stage three classification criteria resulted in a changing mix between stages two and three with the proportion of stage one remaining stable.
The reclassification of credits from stage two to stage three resulted in reductions in the coverage of both stages, which is to be expected, as the credits that migrated from stage two to three had higher coverage than the average of stage two and lower coverage than the average of stage three. Overall, stage two plus three coverage reached 62%, which is a strong level when compared to that of our main peers. To finalize this section of the presentation, we show our portfolio level loss absorption ratio, which has been running within our risk return management parameters slightly above 50%. While we run our credit business considering the 50% threshold, the overall portfolio loss absorption is a little higher because of our small limits strategy where we accept higher loss absorption up to a 100% as a cost of acquiring good credit customers.
On the right-hand side, we see that quarterly cost of credit has been trending slightly down. Based on our projections of credit provision expenses and portfolio growth, we expect the cost of credit to remain nearly flat in the first quarter of 2026 and to be around 3.5%-4% for the remainder of 2026. Moving on to deposits on the next slide, you see that our deposit base grew 44% year-over-year, while the cost of deposit funding remained largely flat around 94% of CDI. To finance the rapid growth of our credit portfolio, we have been deploying a strategy of diversifying the sources of funding, which we did in the fourth quarter through the issuance of BRL 500 million in subordinated debt following the issuance of BRL 200 million in senior unsecured debt in the third quarter of 2025.
We have been actively seeking additional sources of funding either through securitization or bond issuances, and we will continue to do so in the coming months. Finally, we present on the next slide the evolution of our capital ratios, which are projected to be around 14% common equity tier one and 16% total capital at the end of the first quarter of 2026. Our target capital ratios going forward will be between 11% and 11.5% CET1 and between 14% and 14.5% total capital ratio. Our capital ratios are projected to trend down towards those levels as our balance sheet continues to grow quickly until at some point during 2027 we expect to reach the point where our capital generation will be sufficient to support our growth.
I will now hand you back over to André Cazotto to finalize the presentation.
As we approach the end of the call, we would like to provide some additional color on our outlook for the year ahead. On the next slide, starting with our first quarter 2026 guidance, we're increasing transparency and providing investors with greater visibility into our near-term performance. It's important to highlight that all figures refer to the PicPay standalone business. We are sharing more detailed quarterly outlook across our key financial metrics, reinforcing the consistency of our execution and the strength of our operating model. Even considering the typical weaker seasonality compared to the fourth quarter, we expect to deliver solid results with continued credit portfolio and revenue growth, strong margins, and disciplined risk management.
We would also highlight our profitability outlook with GAAP net income expected to be around BRL 140 million and adjusted net income of around BRL 155 million, primarily adjusted for stock-based compensation. On the next slide, looking ahead to 2026, our priorities are clearly focused on driving sustainable and profitable growth. We expect to deliver strong revenue growth while expanding margins as we continue to capture the benefits from past investments in growth and business diversification. A key lever will be increasing the penetration of credit products within our base, supported by continued cross-sell and a stronger primary relationship with our customers. At the same time, we continue to scale our SMB operations with a full banking approach while advancing our beyond banking strategy to drive deeper customer engagement and additional cross-sell opportunities across our ecosystem.
Finally, we remain fully focused on Brazil, where we see a significant opportunity to further consolidate PicPay as one of the leading digital banks in the country. With that, we conclude our conference call and would like to hand it over to the operator to begin our Q&A session. Thank you.
Thank you. We are going to start the question and answer section for investors and analysts. If you wish to ask a question, please click on Raise Hand. If your question has already been answered, you can leave the queue by clicking on Put Hand Down. Our first question comes from Gustavo Schroden with Citi. You can open your microphone.
Hello, Eduardo Chedid, André Cazotto, Danilo Caffaro, Rodrigo Couto. First of all, congrats on the IPO and now congrats on the strong results for super strong growth. I have two questions, if I may. The first one is regarding the asset quality and the credit growth. Analyzing all your information and explanations about what happened in the quarter related to stage two and three. This, I mean, improvement in the risk models and apparently the increase in stage three was a one-off, so we should expect stage three normalizing in the first quarter. You are guiding us that cost of risk in the first quarter 2026 should be virtually in line, and it is 3.7% virtually in line with third quarter.
My question here is that we should assume that the company is guiding us that it is sustainable. There's a strong pace of growth with asset quality under control for 2026 at least. We should forecast cost of risk between 3.5%-3.7% for the year in this strong pace of growth. I'm asking this because this is one of the main questions we have received, right? I'm trying to understand how comfortable you are with this strong pace of growth versus asset quality evolution. My second question is regarding the card transactions and operations made through third-party cards, right?
If you could share with us how it is evolving, because I remember that the last data you showed, we could see less contribution from these type of transactions. I mean, lower contributions from third-party cards. We couldn't find the information about the fourth quarter 2025, so that would be great hearing from you. What is the current level of these transactions versus transactions made with PicPay's cards? Then what should they expect going forward? Thank you, and congrats again.
Thanks for your question, Gustavo. This is Rodrigo. It's exactly as you mentioned. We're expecting to continue to grow our credit portfolio with quality improving at the margin because of the concentration of growth in secured products. Within secured products, there is a shift in risk return profile because we'll have less FGTS, which is virtually no risk and lower return, and more private payroll loan, which are both higher risk and higher return and better economics overall. We expect to continue to grow at a fast pace, perhaps not every quarter as fast as the fourth quarter of 2025.
For the cost of risk and for all of our portfolio metrics to be in the ranges that we mentioned in the presentation. All our projections point in that direction. Having said that, we'll adjust as conditions change and we will continue to sort of keep a close watch on credit quality.
In terms of your second question, Gustavo, it's Cazotto here. Let's say that revenues coming from third-party credit cards are representing roughly low teens% over total net revenues. The PicPay credit card's becoming by far much more relevant in wallet transactions. For Pix transactions, for instance, representing more than 50% of the transactions that are backed by, let's say, credit cards in our platform. Naturally we are, let's say, switching gears from third-party credit cards to more and more our own credit capabilities. Naturally we're expecting to see, let's say, the revenues coming from third-party credit cards losing momentum over time.
About two years ago, around 14% of total transactions were actually funded by PicPay Card. As you can see now, more than 50%, already at that stage. PicPay Card is becoming quite rapidly the number one source of funding for Pix finance transactions.
All right, guys. Super clear. Congrats again. Thank you.
Our next question comes from Dan Dolev with Mizuho. You can open your microphone.
Hey, guys. Can you hear me?
Yes.
Yes.
Great results. Great, great quarter out of the gate. Very, very strong. I just had one quick question about AI. Can you maybe talk about your AI efforts and how it helps PicPay grow the top line and also, make the company more efficient? Thank you very much, and congrats again.
Hi Dan, thanks. Eduardo here. I think that first to understand our AI strategy, I need to take you back to 2023. ChatGPT was launched in November 2022, and by March 2023, we already had a client-facing model running ChatGPT. We've been working on that for quite a while now. Maybe the first large product that came out of that relationship was basically migrating all the first-level customer service into ChatGPT about two years ago. Just to give you a sense of how good that was, we ended up avoiding hiring almost 3,000 customer service reps in the past two years. I'd say that this is just one example of things that we've been doing.
Maybe Danilo can give you a bit more color on things that we've been also doing on the revenue side, besides the efficiency of adopting AI.
Sure. In terms of the revenue side, last year, we made more than 50 billion recommendations for our customers. That was all AI driven.
Help us on our cross-selling index and increase the penetration of credit products as well. Just to give an example, more than 10 million users already use our PicPay system. That it can do Pix transactions through WhatsApp, and every day we add more and more features. The goal here is actually to have 100% of the PicPay products and service that can be done without the app and actually live where the customer is. We're also still finalizing the tests on our own foundation model for credit as well. That's something that we're pretty excited 'cause there's a lot to gain.
Thank you. Our next question comes from Mario Pierry with Bank of America.
Hey, guys. Good evening. Thanks for taking my question. Congratulations on the IPO. Congratulations on the results. I also have two questions. First one is about your guidance for the first quarter. If you can go through the seasonality in the numbers, because when we look at the guidance, right, we're talking about revenues growing 5% quarter-over-quarter. We're talking about gross profit growing 8% and your adjusted net income actually declines 17% quarter-over-quarter. Clearly there's some seasonality here, but can you walk us through the seasonality, especially because you have the proceeds of the IPO, right? That should help your revenue generation just to float on that. I think it's important, first of all, through the seasonality.
Look, the first quarter guidance that you gave is better than what we have in our models, but we just wanna make sure that we understand the seasonality. Then my second question is about the profitability of the private payroll product. Like you said, you're gaining a lot of market share. This is a key driver of loans and revenue for you. The product appears to be very profitable. However, we're seeing more and more players entering into this market. Can you talk a little bit about potential competition pressuring your spreads? Also, we heard some noise out of Brazil saying that the government could implement interest rate caps on this product. So I would like to hear your views on that. Thank you very much.
Mario, yeah, Chedid here. Good talking to you. First of all, on seasonality, you're quite right. First quarter for us is generally the weakest quarter traditionally. This quarter, as our guidance shows, it still shows some, let's say, numbers if you compare to the fourth quarter. At the same time, it's almost about the strongest first quarter we've ever had. Yes, it is supposed to be the weakest in the year. At the same time, as you said it yourself, it's above numbers you were expecting. Yeah, it's been a strong first quarter for us. Do you wanna comment?
Yes. Just to complement here. Historically, in Q4, let's say credit card TPV is much stronger, naturally, because of the end of the year seasonality. In both for offline transactions and at the same time in our own ecosystem inside our digital wallet. Also important to highlight that Q1 is coming very strong, even better than our expectations. We continue to originate more than BRL 3 billion in loans in the quarter. Our expectation is to accelerate the performance of our results throughout the next quarters in the business.
For the private payroll, two questions, right? First around competition. Yeah, we're seeing more and more players coming to the market as it matures. That's expected. We expect that. Also there is some room to grow even with competition because, as you mentioned, now the operational issues are behind us, and we're getting more and more confident in order to actually improve our offerings in terms of and we just show you, right? We just double the average term of our offering, and that's pretty much even more important than actually competing on pricing on interest rates, is have this the right condition for the user.
Just to give some numbers. 80% of our origination PicPay product is actually going through our own channels, and only 20% we are actually doing on the market platform. We're pretty confident that it's gonna be more competition, but we don't think that's gonna affect our trajectory of growth.
No, go ahead.
Also, in terms of noise about caps. First of all, we understand that a completely different product from like FGTS for instance or even the public payroll, there's different risks. We understand that it's better to have the market free in terms of pricing the risk and serve the market better than, of course, capping and actually having a lower, I would say, penetration on the market for this kind of product. Our prices are like in the low single digits as we show you. Again, that's not something that we have to worry about.
I think that there is a potential positive trend ahead of us as well. As Danilo showed in the presentation, we're still underwriting as if the two additional warrants were not in place. When they actually get implemented by the government, there is a positive effect because we would probably be able to underwrite to a larger base of clients if you compare to our underwriting model now. That's also a positive trend that should add to the current, let's say, addressable market.
Okay. That's clear. Let me ask one third question here just really quick. When we look at your adjusted net income guidance versus your reported net income guidance, the difference is only BRL 10 million roughly. I think we were working with a bigger number than that. Can you... and just to confirm, you're just assuming here stock-based compensations that you're removing from the reported number?
That's correct. The net effect of that in net income is about BRL 50 million for the first quarter, which is just the amount of the expense net of income taxes.
Okay. Thank you, guys.
Our next question comes from Craig Maurer with FT Partners.
Yeah. Hi, thanks for taking the questions and congrats on completing the IPO. I wanted to ask about the launch of Epic. First, how does this product line up against, say, the affluent product from Nubank? Secondly, when we think about affluent customers in general, what's your overlap with that general demographic in Brazil, and therefore, what's the opportunity to cross-sell and rapidly grow the business? Thanks.
Hi, Craig. Good talking to you. Well, first of all, I think that we actually launched Epic to address the needs of around two million of our clients that actually make more than BRL 15,000, which is a common threshold for use by all banks to categorize the affluent segment. Within our own user base, we have two million of clients that could be categorized as affluent. In terms of what we're offering, and let's say that if you look at the affluent segment, you could say that it varies from BRL 15,000 to a much larger monthly income.
Our target, and that's where we are targeting, our value proposition is actually at someone that makes between BRL 15,000 and BRL 30,000-BRL 35,000 a month, which is the larger portion of that segment. Which we feel that it's also let's say the customers who are less well served by most of the banks, which are in the, let's say, in this pyramid of the affluent segment, they're in the base. We target that, and we are offering things that actually address the needs of that base of the pyramid of the affluent segment.
If I can give you one thing that is an innovation which targets specifically that, let's say base of the pyramid, is what we launched, which is the ability to actually make international transactions in three installments, with no interest. Which is not really relevant if you are really the higher end of the pyramid. If you're in the beginning of that affluent segment, it's quite relevant, and nobody had offered that before for Brazilians. We believe that this is a multi-year strategy important for us, but obviously it takes time to basically get those customers in and bringing more profitability. We believe that we have a suite of products now. That, let's say that we're more weaponized to go after those clients.
In terms of overlapping, I mean, at the end of the day, if you look at the. This is not only true for the affluent segment. On average, Brazilians have around five bank accounts, which means that, yes, we overlap with everyone that has a large base of clients. Now, two million clients on the affluent market puts us definitely among those who have more of those clients on the base, which means that we also overlap with most of the other guys who have larger bases of affluent customers. Do you guys wanna add?
If I can follow up just. Could you comment quickly on the degree of principality within those two million customers versus, say, the remainder of your customer base? Thanks.
As of today, we didn't have, of course, the right bundle of products and services, and the offering was pretty much not there. Of those two million customers, our penetration is actually low. But what I can mention is that for the ones that are already migrated and actually an Epic user with the new product offering and value proposition, we have already above 50% penetration. That is higher than our average base.
Craig, just to make a comment, but talking about the overall customer bases, we are increasing our primacy numbers. As you can see, in Q4, our primacy achieved 35% compared to 32% in the previous quarter. Again, I think that we are in the right path in terms of more and more, let's say, becoming the primary relationship of our customer base as we are, let's say, penetrating more financial services, especially credit products, within our customer base.
Okay. Thanks. That's very helpful. Thank you.
Our next question comes from Ricardo Buchpiguel with BTG.
Good evening, everyone, and thank you for the opportunity of making questions. I have two here on my side. Over the beginning of the year, have you seen any changes in customer behavior following the income tax exemption that you have for low-income population, either in terms of higher spending or increase in the capacity to take more credit or even lower delinquency? For my second questions, can you please share more details on what drove the acceleration, the classification of renegotiated NPLs from stage two to stage three and also the update in the parameters of the expected loss models? If you could also comment what was the net impact from both these changes in the total provisions of the quarter, will also be helpful. Thank you.
We'll start with the second question. Our portfolio is still relatively young, which means that as the time passes, the amount of information we incorporate is quite substantial relative to what we had before. We had more information, we were able to detect a part of our portfolio that was in stage two, that had, like, characteristics that would be more appropriate to be classified in stage three. We did the reclassification. The level of provisioning of those credits was already high, around 60%. It went up to 75%, and that had an impact of BRL 88 million in our provision expenses.
It's basically the result of us learning more about the performance of our portfolio and making the necessary adjustments to our ECL models to make sure that we have the correct measurement at every point in time.
Ricardo, going back to your first question. I think it's too soon to actually give you any, let's say, color on the tax exemption being a positive force in terms of, let's say, more business or even higher collections, right? At the same time, we're positive about it. It should represent a good trend. There is a large portion of clients that will have a significant increase in disposable income. In theory, it's quite a positive impact, but it's still too soon to actually reach any conclusions.
Oh, very clear. If I may do a follow-up on the second point. It's clear that you had like a negative impact in around BRL 90 million in provisions because of this reclassification. When we look at the cost of risk, it's flat quarter-over-quarter, right? In theory, you should have a positive impact contributing on that and it will be interesting to understand what was this positive impact as well.
Okay. This change in our stage three classification criteria came within the context of an overall review of our models, and there were some compensating effects. When you look at our cost of credit for the fourth quarter, it went up by 10 basis points in a quarter where our portfolio grew 29%, right? It was actually a quarter where we, let's say, made higher provisions. You can see that in our loss absorption ratio going up. It's not like the whole impact was offset. No, we did make higher provisions in the fourth quarter.
Okay. Thank you.
I think you can see that the best way to see that is in the increase in the coverage of stages two and three together.
Perfect. Thank you.
Our next question comes from Darrin Peller with Wolfe Research.
Hey, guys. Nice results, and congrats again. I just wanna start with ARPAC growth, and to some degree user growth also. Help us just remind us and walk through the magnitude of the drivers of the ARPAC growth over 50%. I know. You know, there's a number of different factors, private payroll, et cetera, that are really contributing, in credit, et cetera. Maybe just help us more specifically the building blocks of the top drivers that you're seeing succeed. Then more importantly, I mean, I know in our prior model we had assumed around a 30%, a little over 30% ARPAC growth for the year.
Maybe just a frame of reference of what's occurring in this quarter and the trajectory throughout the year ahead of us as to why that shouldn't sustain at a higher rate than call it low 30s. Thanks.
Right. Starting with the ARPAC, naturally, the biggest driver, it's, let's say, higher penetration of credit products on top of our digital wallet. We still have the wallet playing a very, let's say, relevant role in terms of, let's say, customer engagement and also revenue growth. I think that over time, the wallet is becoming much more like a customer acquisition tool, let's say too, that is helping us to, let's say, learn more about the customer behavior and allow us to penetrate more financial services over time. Naturally, the biggest driver continues to come from secured credit products. As you could see in the quarter, we accelerated the origination of secured credit products, and that should be the pattern going forward with the private payroll loan becoming the biggest driver in our business.
We also can highlight here, insurance. As we presented, earlier in the presentation, we achieved more than nine million active policies. We believe that insurance could be another important driver to accelerate the ARPAC. Overall, Darrin, we are seeing we are gaining much more momentum on financial services in the platform, gaining more principally of our customer base. We mentioned before that our customers brought in December close to BRL 50 billion in cashing in the month. It's a record for the company. Naturally, with more cashing, with more principally, we feel comfortable to increase the penetration of credit products. Like I said, I think that the biggest driver comes from secured credit products, and going forward, we believe that this trend should continue as well.
Darrin, I think that going to the second part of your question, there is a mathematical effect also, which is, we expect to actually have a higher number of active clients. That's what is kind of diluting growth of our ARPAC to around 30-something percent, which is what you mentioned. At the same time, if I looked at same client growth, then there is a very good trend on that. It's also a mathematical impact.
Very, very helpful, guys. Just very quickly, I mean, it looks like private payroll loans are obviously executing well enough to fill that gap from FGTS. Just maybe remind us again the strategy and confidence in continuing to gain market share here.
I think that two things happening at the same time, right? New regulatory rules made it harder to originate on the FGTS prepayment. At the same time, we're more and more confident on the private payroll loans. I think that first of all, it was always one of our large bets because it basically unlocks.
Yeah, sure.
A huge opportunity for us as this was probably the largest captive market still in the hands of the incumbent banks. Because prior to that product, in order for us to conquer a payroll, we'd have to bid on it, and then the employer would actually get those huge amounts of money. There was no game for us to play in that arena, and that's basically why incumbent banks had more than 95% of market share of that market.
Yeah.
With the new product, we can access the employee directly without going through the employer. We were right out of the gate when the product was launched because we thought it was in our benefit to actually learn it quicker. We were the second company to be actually certified to operate. We went in early. We saw everything, let's say, I'd say earlier than most of the other players. We learned about it, and then, as we actually became more and more confident, and as the operational issues actually came to a level where we had comfort to actually start originating more and more, we did so.
If you look at the three months of the quarter, we actually did on average more than BRL 500 million of origination per month. The first quarter also indicating an even better trend. We were first out of the gate. We learned very well. I think that one of our key strengths is our contextual digital distribution. If you compare what we're doing to most of the peers in the market, we have more origination coming from our own channel than more than almost everyone else. 80% of our origination is actually driven by in-app contracts.
I think it's a mix of things, but we remain really bullish on it, and we feel that we can be definitely one of the protagonists of that new market.
That's great to hear, guys. All right, congrats. Thanks.
Our next question comes from Dan Perlin with RBC Capital Markets.
Thanks and good evening. Also let me add my congratulations on getting the IPO done, and good quarterly results. Just a couple of quick ones. You know, in the shareholder letter you talked about expecting credit to be about 60% of total revenues. Obviously, you spent a lot of time here on the call talking about secured growing faster, but it also sounds like that's gonna get to about 25% of revenues. The first question is just, is that your stated goal for your 2026, or is that more your ambitious goal over the next couple of years? I have a quick follow-up.
Hi, Dan. Good to hear you. Yes, it's our, let's say, midterm expectations. We do believe that credit revenues should go up to 60%, and we believe that the biggest driver will come from secured credit products that should go from 19% up to 25%, let's say, two-three years from now.
Okay. Got it. Okay, that's great. The second question I have is, you know, the net interest income was up over 70%, so that was fantastic to see. The margin is still kind of we're holding in around 20%. I guess the question ultimately is, as you think about the mix shift of the business going forward, are there any puts and takes that we need to be thinking about? Like, is the 20% margin sustainable? Should that drift higher, or is that kind of what you have to manage to in order to kind of continue to have that type of net interest income growth? Thank you.
I'd say it's broadly sustainable. Of course, as we migrate towards secured products, we might get a little bit of compression just because those products have lower spreads. We don't see on the horizon any major downward pressure on our margins. I think that's the level we'll expect. It might even go up a little bit as interest rates go down.
Got it.
We also have like a. Let's say in terms of comparing to other peers in the market, we do have a higher interest earnings portfolio. Last quarter was close to 38% compared to maybe, I don't know, mid-20s from the market. We have a higher presence of Pix finance transactions in our business model, which drives, let's say, higher net interest margins compared to the average of the market. That's another complement that I can share in terms of the level of profitability that we have in our business model compared to other players.
That's great. Thank you so much.
Our next question comes from Neha Aggarwala with HSBC.
Hi, congratulations on the results. Just following up in one of the previous questions, you've shown phenomenal growth in the private payroll product and as you detailed, that's been quite strong for you. But now all the large incumbent banks seem to be much more open in terms of growing in that product. Do you see the dynamics changing for you with all the other players being more active in terms of demand for the loans or pricing for the loans? Any expectation in that regard?
Actually, I would say that is the opportunity for us, the upside is much larger than any you know competition pressure. We still are pretty positive around that even though there's gonna be more players on that product. For us, the upside in terms of accessing the payroll deductions and being able to offer a good credit line for private employees is much higher.
Okay. Thank you so much. Any concerns regarding asset quality? We know you're originating much more on the secured lending side. Is that more opportunistic or are you just being very cautious in terms of taking the credit risk with unsecured product for your customer base?
If you look at our policies, we actually drive it to be at least 40% of our portfolio being secured. That's the overall policy. At the same time, we see great opportunity on the private payroll loans. We're let's say forcefully directing our efforts into that and it's let's say cannibalizing on what we could originate in unsecured personal loans, but because we feel that the opportunity is great. That's mainly it.
Perfect. That's very clear. Thank you so much.
The question and answer section is over. We would like to hand the floor back to Mr. Eduardo Chedid for the company's final remarks.
Thank you all for letting us host this today. It's an important milestone for us. It's our first earnings call. Hopefully, you leave with the impression of a quite strong first earnings call, and we expect to keep that promise running for future calls. Thank you so much, and we'll be around the next few days if you guys like to talk to us. Thank you.
PicPay's conference is now closed. We thank you for your participation and wish you a nice day.
Investor releaseQuarter not tagged2026-02-24PicPay Announces Date for Fourth Quarter and Full Year 2025 Earnings Release and Conference Call
Business Wire
PicPay Announces Date for Fourth Quarter and Full Year 2025 Earnings Release and Conference Call
SÃO PAULO, February 23, 2026--(BUSINESS WIRE)--PicPay (NASDAQ: PICS) announced that it will release its financial results for the fourth quarter and full year ended December 31, 2025, on Wednesday, March 18, 2026, after market close. The Company will host a conference call and webcast to discuss its results on the same day at 6:00 PM Brasília Time (5:00 PM Eastern Standard Time). Participants may register for and access the conference call using the link found here. A live webcast and replay of the conference call will also be available in the events section on the Company’s Investor Relations website. About PicPay PicPay is one of the largest digital banks in Brazil by number of customers. PicPay began its operations with instant payments and the use of QR codes and has since evolved into a digital bank offering financial products and services such as digital wallet, credit cards, loans, investments, and insurance to consumers and businesses. PicPay serves more than 66 million customers across Brazil, 42 million of whom were active in the third quarter of 2025, and reported an annualized return on equity (ROE) of 17.4% in the third quarter of 2025. In the first nine months of 2025, PicPay recorded total revenue and financial income of R$7.3 billion (approximately US$1.37 billion) and net profit of R$313.8 million (approximately US$59 million), with deposits held by consumers of R$27 billion (approximately US$5 billion) as of September 30, 2025. View source version on businesswire.com: https://www.businesswire.com/news/home/20260223322380/en/ Contacts Investors [email protected] Media [email protected]

