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ING GroepC
NYSE / Banks
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2026-09-03
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Investor releaseQuarter not tagged2026-09-03

ING (ENXTAM:INGA) Stock Looks Reasonable On Earnings While Fair Value Stays Strong

Simply Wall St.
ING Groep stock has delivered very strong returns over the past few years, yet several valuation checks still suggest the current share price may not fully reflect its intrinsic value. For investors, the contrast between this strong track record and a set of indicators that lean cheap is the key starting point. ING Groep has returned about 296.0% over 5 years, which puts recent gains front and center when you think about how much value might already be reflected in the price. The valuation backdrop can be influenced by how consistently ING Groep converts its banking franchise into reliable earnings and dividends. At the same time, credit quality and broader balance sheet risks may limit how much investors are willing to pay for that stream of cash flows. The broader checks lean cheap, with ING Groep scoring 5 out of 6 on value, which suggests the stock screens as undervalued on most of the main metrics tracked here. The issue now is whether the intrinsic value estimates and other valuation signals still point to meaningful upside after such a strong five year run. Compare ING Groep's valuation signals with other potential ideas by scanning 265 high quality undervalued stocks that share a similar mix of strong recent returns and pricing that still screens as cheap. The Excess Returns model examines how efficiently ING Groep can generate profits on its equity compared with the return that shareholders require. It then converts those excess earnings into an estimated intrinsic value per share. For ING Groep, the inputs indicate a business that is expected to earn more than its equity cost over time. Book value is €17.57 per share, with a stable earnings per share estimate of €2.92, based on return on equity forecasts from 17 analysts. The model applies a cost of equity of €1.23 per share and an excess return of €1.69 per share, on an average return on equity of 15.25%. Using a stable book value of €19.13 per share, this produces an Excess Returns intrinsic value of about €60.22 per share. Compared with the current share price, that Excess Returns estimate indicates that ING Groep trades at a discount of about 48.0%. The model therefore points to a meaningful gap between the price and what these projected excess returns support. On these Excess Returns assumptions, ING Groep stock appears undervalued relative to its estimated intrinsic value. Our Excess Returns…Read full document

ING Groep stock has delivered very strong returns over the past few years, yet several valuation checks still suggest the current share price may not fully reflect its intrinsic value. For investors, the contrast between this strong track record and a set of indicators that lean cheap is the key starting point. ING Groep has returned about 296.0% over 5 years, which puts recent gains front and center when you think about how much value might already be reflected in the price. The valuation backdrop can be influenced by how consistently ING Groep converts its banking franchise into reliable earnings and dividends. At the same time, credit quality and broader balance sheet risks may limit how much investors are willing to pay for that stream of cash flows. The broader checks lean cheap, with ING Groep scoring 5 out of 6 on value, which suggests the stock screens as undervalued on most of the main metrics tracked here. The issue now is whether the intrinsic value estimates and other valuation signals still point to meaningful upside after such a strong five year run. Compare ING Groep's valuation signals with other potential ideas by scanning 265 high quality undervalued stocks that share a similar mix of strong recent returns and pricing that still screens as cheap. The Excess Returns model examines how efficiently ING Groep can generate profits on its equity compared with the return that shareholders require. It then converts those excess earnings into an estimated intrinsic value per share. For ING Groep, the inputs indicate a business that is expected to earn more than its equity cost over time. Book value is €17.57 per share, with a stable earnings per share estimate of €2.92, based on return on equity forecasts from 17 analysts. The model applies a cost of equity of €1.23 per share and an excess return of €1.69 per share, on an average return on equity of 15.25%. Using a stable book value of €19.13 per share, this produces an Excess Returns intrinsic value of about €60.22 per share. Compared with the current share price, that Excess Returns estimate indicates that ING Groep trades at a discount of about 48.0%. The model therefore points to a meaningful gap between the price and what these projected excess returns support. On these Excess Returns assumptions, ING Groep stock appears undervalued relative to its estimated intrinsic value. Our Excess Returns analysis suggests ING Groep is undervalued by 48.0%. Track this in your watchlist or portfolio, or discover 265 more high quality undervalued stocks. Head to the Valuation section of our Company Report for more details on how we arrive at this Fair Value for ING Groep. The P/E ratio is a useful cross check for ING Groep because earnings remain a key driver of how investors value large banks. ING Groep currently trades on a P/E of about 10.3x, which is below both the Banks industry average of 11.5x and the peer group average of 11.9x. The fair P/E ratio implied by the broader checks is about 11.5x. That is higher than where ING Groep trades today, which points to a discount relative to what these earnings and risk characteristics would typically justify. The gap is not extreme, yet it still indicates that the market is pricing ING Groep below both its tailored fair multiple and the broader sector benchmarks. On the P/E multiple alone, ING Groep stock appears undervalued compared with both its fair ratio and banking peers. See what the numbers say about this price — find out in our valuation breakdown. For ING Groep, Simply Wall St Narratives pick up where the valuation puzzle leaves off by spelling out what growth, margins and earnings path would need to hold for the stock to be worth materially more or less than today's price. They are available on the company's Community page. Rather than relying on a single multiple or model, each narrative lays out the key assumptions behind its fair value so you can compare them with future results as they arrive. One of the top community narratives on ING Groep: roughly fairly valued Read one of the top narratives on ING Groep Do you think there's more to the story for ING Groep? Head over to our Community to see what others are saying! Across both the Excess Returns intrinsic value estimate and the P/E checks, ING Groep still screens as undervalued rather than fully priced. The key question now is whether the bank can keep converting its balance sheet and franchise into the earnings and dividends that these models assume, without a material hit to credit quality or capital. If that execution holds, the current discount may prove to be an opportunity rather than a value trap. If those risks bite, the gap between price and intrinsic value could simply reflect the market correctly pricing in those constraints. This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned. Companies discussed in this article include INGA.AS. Have feedback on this article? Concerned about the content? Get in touch with us directly. Alternatively, email [email protected]

Investor releaseQuarter not tagged2026-08-17

Blackstone, Blue Owl Funds Upsize Bond Sales After Third-Quarter Lull in Private Credit Issuance

Benzinga Private Markets
Benzinga and Yahoo Finance LLC may earn commission or revenue on some items through the links below. Blue Owl Technology Finance Corp. (NYSE:OTF) priced $400 million of bonds Monday, double the $200 million it initially sought, in a tap of the 6.500% notes due 2029 it first sold in June, according to a prospectus supplement filed Monday. Blackstone Inc.‘s (NYSE:BX) BCRED did the same, raising $750 million against a roughly $500 million target. The two upsized deals were the first real test of appetite for business development company debt since the start of the third quarter, Bloomberg reported. Blue Owl Capital Inc., which manages Blue Owl Technology, sold $750 million in notes last week, as investor demand reached as much as $3.3 billion for the offering. RBC, SMBC, ING Groep NV, Mizuho Financial Group and Societe Generale SA managed Monday’s transaction for Blue Owl Technology. Read Also: Anthropic CEO Says AI Could Cure Most Human Disease in 5-10 Years — but Admits Big Promises Haven't Landed Earlier this year, Blue Owl Capital held a similar offering, raising $400 million from bond investors. The bonds were issued by Blue Owl Capital Corp. (OBDC) and are investment-grade rated notes. The bonds were yielding 6.4% and were set to mature in September 2028, according to an SEC filing. Pacific Investment Management Co. (PIMCO) acquired all of the $400 million bond offering shortly after. In April, Blackstone’s BCRED raised $850 million in an investment-grade bond deal after initially looking to raise $500 million. Business development company (BDC) equities are signaling growing investor skepticism over private credit valuations, even as BDC bonds have recovered much of their recent underperformance, a recent report from Lotfi Karoui at PIMCO noted. Investors are demanding a higher risk premium to compensate for uncertainty about the value of loans held by BDCs, which finance small and midsize private U.S. companies, he added. Earlier this month, Barings Private Credit Corp. priced a $350 million offering on Aug. 13, the second U.S. high-grade note sale by a BDC since the start of July. Photo: Shutterstock Read Also: BDC Stocks Signal Growing Doubts Over Private Credit Valuations This article Blackstone, Blue Owl Funds Upsize Bond Sales After Third-Quarter Lull in Private Credit Issuance originally appeared on Benzinga.com © 2026 Benzinga.com. Benzinga doe…Read full document

Benzinga and Yahoo Finance LLC may earn commission or revenue on some items through the links below. Blue Owl Technology Finance Corp. (NYSE:OTF) priced $400 million of bonds Monday, double the $200 million it initially sought, in a tap of the 6.500% notes due 2029 it first sold in June, according to a prospectus supplement filed Monday. Blackstone Inc.‘s (NYSE:BX) BCRED did the same, raising $750 million against a roughly $500 million target. The two upsized deals were the first real test of appetite for business development company debt since the start of the third quarter, Bloomberg reported. Blue Owl Capital Inc., which manages Blue Owl Technology, sold $750 million in notes last week, as investor demand reached as much as $3.3 billion for the offering. RBC, SMBC, ING Groep NV, Mizuho Financial Group and Societe Generale SA managed Monday’s transaction for Blue Owl Technology. Read Also: Anthropic CEO Says AI Could Cure Most Human Disease in 5-10 Years — but Admits Big Promises Haven't Landed Earlier this year, Blue Owl Capital held a similar offering, raising $400 million from bond investors. The bonds were issued by Blue Owl Capital Corp. (OBDC) and are investment-grade rated notes. The bonds were yielding 6.4% and were set to mature in September 2028, according to an SEC filing. Pacific Investment Management Co. (PIMCO) acquired all of the $400 million bond offering shortly after. In April, Blackstone’s BCRED raised $850 million in an investment-grade bond deal after initially looking to raise $500 million. Business development company (BDC) equities are signaling growing investor skepticism over private credit valuations, even as BDC bonds have recovered much of their recent underperformance, a recent report from Lotfi Karoui at PIMCO noted. Investors are demanding a higher risk premium to compensate for uncertainty about the value of loans held by BDCs, which finance small and midsize private U.S. companies, he added. Earlier this month, Barings Private Credit Corp. priced a $350 million offering on Aug. 13, the second U.S. high-grade note sale by a BDC since the start of July. Photo: Shutterstock Read Also: BDC Stocks Signal Growing Doubts Over Private Credit Valuations This article Blackstone, Blue Owl Funds Upsize Bond Sales After Third-Quarter Lull in Private Credit Issuance originally appeared on Benzinga.com © 2026 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

Investor releaseQuarter not tagged2026-08-01

ING Groep NV (ING) (Q2 2026) Earnings Call Highlights: Strong ROTE of 17% and Upgraded ...

GuruFocus.com
This article first appeared on GuruFocus. Total Income: Increased 10% year-on-year and 8% quarter-on-quarter, driven by stronger customer activity. Commercial NII: Grew by EUR114 million quarter-on-quarter and was 10.7% higher year-on-year. Fee Income: Up 14% year-on-year, with Retail Banking fees up 16% and Wholesale Banking fees up 11%. Net Core Lending Growth: Increased by EUR15.2 billion, with Retail Banking contributing EUR12.1 billion and Wholesale Banking EUR3 billion. Net Core Deposit Growth: Increased by EUR15.9 billion, driven by Retail Banking's EUR16.7 billion inflow. Risk Costs: Totaled EUR279 million, or 15 basis points of average customer lending. Expenses: Up 4.2% year-on-year (excluding regulatory costs and incidental items); year-to-date cost growth tracking at 2.7%. CET1 Ratio: Improved to 13.1%, with 65 basis points generated in the quarter. Return on Tangible Equity (ROTE): Reached 17% in the second quarter. Earnings Per Share (EPS): Increased by 16% year-on-year. Net Profit: EUR6.7 billion over the past 12 months. 2026 Outlook: Commercial NII expected between EUR16.8 billion and EUR17 billion; total income expected to exceed EUR24.5 billion; ROTE expected above 15%. 2027 Outlook: Total income expected to exceed EUR26 billion; ROTE expected above 16%. Warning! GuruFocus has detected 7 Warning Signs with ING. Is ING fairly valued? Test your thesis with our free DCF calculator. Release Date: July 30, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. ING Groep NV (NYSE:ING) delivered strong Q2 2026 results with a 17% ROTE, up 1.5 percentage points year-on-year, driven by positive operating leverage and sustainable earnings growth. Customer growth accelerated, adding 377,000 mobile primary customers in the quarter and over 1 million in the last 12 months, ahead of the Capital Markets Day target. Fee income grew 14% year-on-year, with the company on track to reach EUR5 billion in fees in 2026, one year ahead of plan, and upgraded 2027 outlook to EUR5.3-5.5 billion. Commercial NII outlook upgraded to EUR16.8-17 billion for 2026, supported by strong volume growth (8%+ annualized lending and deposits) and a prolonged hedging tailwind on liability margins. Capital efficiency improved significantly, with CET1 ratio rising to 13.1% despite reserving 100% of quarterly net profit, driven by RWA…Read full document

This article first appeared on GuruFocus. Total Income: Increased 10% year-on-year and 8% quarter-on-quarter, driven by stronger customer activity. Commercial NII: Grew by EUR114 million quarter-on-quarter and was 10.7% higher year-on-year. Fee Income: Up 14% year-on-year, with Retail Banking fees up 16% and Wholesale Banking fees up 11%. Net Core Lending Growth: Increased by EUR15.2 billion, with Retail Banking contributing EUR12.1 billion and Wholesale Banking EUR3 billion. Net Core Deposit Growth: Increased by EUR15.9 billion, driven by Retail Banking's EUR16.7 billion inflow. Risk Costs: Totaled EUR279 million, or 15 basis points of average customer lending. Expenses: Up 4.2% year-on-year (excluding regulatory costs and incidental items); year-to-date cost growth tracking at 2.7%. CET1 Ratio: Improved to 13.1%, with 65 basis points generated in the quarter. Return on Tangible Equity (ROTE): Reached 17% in the second quarter. Earnings Per Share (EPS): Increased by 16% year-on-year. Net Profit: EUR6.7 billion over the past 12 months. 2026 Outlook: Commercial NII expected between EUR16.8 billion and EUR17 billion; total income expected to exceed EUR24.5 billion; ROTE expected above 15%. 2027 Outlook: Total income expected to exceed EUR26 billion; ROTE expected above 16%. Warning! GuruFocus has detected 7 Warning Signs with ING. Is ING fairly valued? Test your thesis with our free DCF calculator. Release Date: July 30, 2026 For the complete transcript of the earnings call, please refer to the full earnings call transcript. ING Groep NV (NYSE:ING) delivered strong Q2 2026 results with a 17% ROTE, up 1.5 percentage points year-on-year, driven by positive operating leverage and sustainable earnings growth. Customer growth accelerated, adding 377,000 mobile primary customers in the quarter and over 1 million in the last 12 months, ahead of the Capital Markets Day target. Fee income grew 14% year-on-year, with the company on track to reach EUR5 billion in fees in 2026, one year ahead of plan, and upgraded 2027 outlook to EUR5.3-5.5 billion. Commercial NII outlook upgraded to EUR16.8-17 billion for 2026, supported by strong volume growth (8%+ annualized lending and deposits) and a prolonged hedging tailwind on liability margins. Capital efficiency improved significantly, with CET1 ratio rising to 13.1% despite reserving 100% of quarterly net profit, driven by RWA optimization including SRTs and model updates. The company upgraded its ROTE outlook by 1 percentage point for both 2026 (above 15%) and 2027 (above 16%), reflecting strong execution of the 'Growing the difference' strategy. Wholesale Banking RWA management was particularly strong, reducing RWAs by EUR5.3 billion in the quarter despite lending growth, and the retail/wholesale capital allocation target was exceeded 18 months ahead of plan. Deposit franchise remains a cornerstone, with strong net inflows (EUR15.9 billion in Q2) and successful campaigns, while maintaining disciplined pricing and improving liability margins. The company is making progress in diversifying income through private banking expansion (e.g., 40% stake in Singular Bank) and new subscription models, with 17 million customers already migrated. Risk costs remained low at 15 basis points, well below the through-the-cycle average of 20 basis points, reflecting prudent risk management and strong loan book quality. Lending margins decreased slightly in Q2, driven by growth in lower-risk, lower-margin loans such as mortgages and investment-grade wholesale loans, which could pressure future NII. All other income decreased year-on-year when excluding hedging ineffectiveness, due to lower results from foreign currency exchange hedging in treasury, impacting overall income growth. Expenses, excluding regulatory costs and incidental items, rose 4.2% year-on-year in Q2, with cost growth tracking at 2.7% year-to-date, which may limit operating leverage if revenue growth slows. The company faces intense competition in deposit markets, particularly in Germany and Belgium, which could pressure liability margins and require more aggressive campaigns to maintain growth. Wholesale Banking income over RWAs remains below peers, and the sustainability of RWA optimization through SRTs and secondary loan sales is uncertain, especially in a downturn. The company's reliance on deposit campaigns, which often attract customers who may leave after promotional periods, raises questions about the durability of deposit growth. The CET1 ratio of 13.1% is only slightly above the 13% target, leaving limited buffer for unexpected capital shocks or regulatory changes. The outlook for liability margins above 110 basis points in 2027-2028 is dependent on interest rate curve developments and competitive dynamics, which could prove optimistic. The company's aggressive growth in lower-risk assets may dilute overall returns, as seen in the lending margin decline, potentially impacting long-term ROTE sustainability. The consolidation of TFI and other incidental items will add incremental costs, which could pressure the cost base and offset some efficiency gains from digitalization. Q: The ROTE guidance has been upgraded above 16% for next year. You are already ahead of several Capital Markets Day targets, and European banks are approaching ROTEs closer to 20%. Can we start expecting high-teens ROTEs, especially looking into 2028, and when can we hear about your next midterm ambitions?A: Steven Van Rijswijk (CEO) confirmed that the machine is "humming," which is why they were able to upgrade the outlook for 2026 and 2027. He stated that they will continue working to further increase ROTE in the years thereafter, with more details to be provided at a later point in time. Q: Can you provide more color on the liability margin going forward with the deposit campaigns? Should we expect a more modest increase, or is the 3 basis points improvement a good momentum given the tailwinds in the replicating portfolio? Also, why is a 40% stake in Singular Bank a good number rather than a full acquisition, and what is the general strategy for the private banking pillar?A: CFO Ida Lerner stated that the liability margin increased by 3 basis points to 107 basis points, reflecting disciplined deposit pricing and continued benefits from the replication portfolio. She expects the margin to be in the upper mid-range of the 100-110 basis points guidance for 2026, and above 110 basis points in 2027 and 2028 before normalizing. CEO Steven Van Rijswijk explained that the 40% stake in Singular Bank is a strategic move to collaborate, learn, and accelerate private banking development in Spain, with an option to buy the total at a later point. Q: The deposit growth was very strong, particularly in Germany. Is it largely new-to-bank customers, and can you provide more detail on the nature of these customers? Also, can you elaborate on the targeting strategy for the below-the-line deposit campaigns?A: CEO Steven Van Rijswijk clarified that the EUR16 billion deposit growth was largely from existing customers, with growth across all markets. The Netherlands saw seasonal holiday allowance inflows, while Germany benefited from a below-the-line campaign targeting existing customers. He explained that campaigns are highly data-driven and tailored to local objectives, with roughly two-thirds of fresh money from campaigns typically staying with the bank. Q: On the subscription packages launched this quarter, how is the take-up going? Can you share any stats?A: CEO Steven Van Rijswijk reported that 17 million customers have been migrated to the new subscription packages by default. While upselling to higher packages takes time, a number of thousands of people have already moved to higher tiers. He expects the benefits to fee income to start coming through later this year, with more details to be shared in the second half. Q: You are growing lending and deposits more than 8% for quite some time. Is your 4% to 5% growth range conservative? Also, what is the reason behind the strong mobile primary customer growth, and what is your marginal pass-through rate assumption for the liability margin guidance?A: CEO Steven Van Rijswijk stated that while long-term growth will hover around 5%, shorter-term growth will remain at elevated levels due to continued mortgage demand, business banking rollout, and wholesale banking momentum. He attributed customer growth to superior experience, AI-driven processes like Agentic mortgages, and a broader product offering. CFO Ida Lerner declined to provide specific pass-through rate estimates but emphasized that profitability is the guiding principle for growth. Q: The improved NII outlook is partly from stronger deposit growth, which could be seasonal. How confident are you in the medium term that you can continue to gather these flows given increasing competition in Germany and Belgium? Also, regarding capital, does accruing 100% of earnings mean you intend to distribute 100%?A: CEO Steven Van Rijswijk expressed confidence based on their track record and continued mobile primary customer growth, emphasizing that a superior customer experience is key to winning primary bank status. CFO Ida Lerner clarified that the 100% reservation is in line with EBA guidelines and does not change the dividend policy. The bank will continue to pay 50% of net profit, deploy capital into profitable growth, and return structural excess capital above 13% CET1 to shareholders. Q: The lending margin deteriorated in the second quarter. Was this a conscious business decision to go into lower margin, higher ROE business, and are you seeing pressure anywhere in particular? Also, how sustainable is the Wholesale Bank strategy of growing revenues while RWAs decline, and what initiatives are being taken to improve ROE aside from RWA efficiency?A: CEO Steven Van Rijswijk stated the lending margin decline was not a conscious decision but a result of rapid mortgage growth (lower risk, lower margin) and a shift to higher investment-grade loans in Wholesale Banking. He expects the margin to hover around current levels for the rest of the year. On Wholesale Banking, he highlighted continued capital recycling through SRTs and secondary loan sales, with 4 basis points of SRTs done so far this year against a 15-20 basis point target. He also emphasized investments in Transaction Services and Financial Markets to improve income over RWA. Q: The total income outlook for 2027 has been upgraded by more than EUR1 billion. Can the liability margin progression be to the same extent as current trends in 2026? Also, are you seeing positive impacts from Agentic AI in terms of revenue generation or efficiency?A: CFO Ida Lerner confirmed the expectation for the liability margin to be above 110 basis points in 2027 and 2028, supported by the replication portfolio structure and repricing upwards. CEO Steven Van Rijswijk provided an example of Agentic AI in Dutch mortgages, where it reduced the "time to yes" from seven days to five days for complex mortgages, enabling higher volume processing with the same headcount and generating both revenue and cost benefits. Q: The RWA reduction was very strong at EUR2.4 billion quarter-on-quarter. Can you break out the benefits from model updates and TMB, and what drove those favorable model updates? Is this part of an ECB-level rolling program?A: CFO Ida Lerner detailed that the SRT transaction provided approximately EUR1 billion of relief, and model updates generated EUR2.8 billion of release. She declined to provide granular details on the model updates but noted that they continuously update the model portfolio in dialogue with the ECB, and the impact can be positive or negative depending on the quarter. For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Investor releaseQuarter not tagged2026-07-31

Results of ING’s Extraordinary General Meeting

GlobeNewswire
Results of ING’s Extraordinary General Meeting An Extraordinary General Meeting (EGM) of ING Groep N.V. was held today in Amsterdam. The EGM approved the appointment of Andrea Cesaroni as member of the Executive Board, which as of 31 July 2026 will consist of Steven van Rijswijk (CEO), Ida Lerner (CFO), and Andrea Cesaroni (CRO). Note for editorsFor further information on ING, please visit www.ing.com. Frequent news updates can be found in the Newsroom. Photos of ING operations, buildings and its executives are available for download at Flickr. ING PROFILEING is a global financial institution with a strong European base, offering banking services through its operating company ING bank. The purpose of ING Bank is: empowering people to stay a step ahead in life and in business. ING Bank’s more than 60,000 employees offer retail and wholesale banking services to customers in over 100 countries. ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N). ING aims to put sustainability at the heart of what we do. Our policies and actions are assessed by independent research and ratings providers, which give updates on them annually. ING's ESG rating by MSCI has been upgraded from 'AA' to 'AAA' in October 2025. As of June 2025, in Sustainalytics’ view, ING’s management of ESG material risk is ‘Strong’ with an ESG risk rating of 18.0 (low risk). ING Group shares are also included in major sustainability and ESG index products of leading providers. Here are some examples: Euronext, STOXX, Morningstar and FTSE Russell. IMPORTANT LEGAL INFORMATIONElements of this press release contain or may contain information about ING Groep N.V. and/ or ING Bank N.V. within the meaning of Article 7(1) to (4) of EU Regulation No 596/2014 (‘Market Abuse Regulation’). ING Group’s annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2025 ING Group consolidated annual accounts. All figures in this document are unaudited. Small differences are possible in the tables due to rounding. Certain of the statements contained herein are not historical facts, including, without limitation,…Read full document

Results of ING’s Extraordinary General Meeting An Extraordinary General Meeting (EGM) of ING Groep N.V. was held today in Amsterdam. The EGM approved the appointment of Andrea Cesaroni as member of the Executive Board, which as of 31 July 2026 will consist of Steven van Rijswijk (CEO), Ida Lerner (CFO), and Andrea Cesaroni (CRO). Note for editorsFor further information on ING, please visit www.ing.com. Frequent news updates can be found in the Newsroom. Photos of ING operations, buildings and its executives are available for download at Flickr. ING PROFILEING is a global financial institution with a strong European base, offering banking services through its operating company ING bank. The purpose of ING Bank is: empowering people to stay a step ahead in life and in business. ING Bank’s more than 60,000 employees offer retail and wholesale banking services to customers in over 100 countries. ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N). ING aims to put sustainability at the heart of what we do. Our policies and actions are assessed by independent research and ratings providers, which give updates on them annually. ING's ESG rating by MSCI has been upgraded from 'AA' to 'AAA' in October 2025. As of June 2025, in Sustainalytics’ view, ING’s management of ESG material risk is ‘Strong’ with an ESG risk rating of 18.0 (low risk). ING Group shares are also included in major sustainability and ESG index products of leading providers. Here are some examples: Euronext, STOXX, Morningstar and FTSE Russell. IMPORTANT LEGAL INFORMATIONElements of this press release contain or may contain information about ING Groep N.V. and/ or ING Bank N.V. within the meaning of Article 7(1) to (4) of EU Regulation No 596/2014 (‘Market Abuse Regulation’). ING Group’s annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2025 ING Group consolidated annual accounts. All figures in this document are unaudited. Small differences are possible in the tables due to rounding. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions and customer behaviour, in particular economic conditions in ING’s core markets, including changes affecting currency exchange rates and the regional and global economic impact of the invasion of Russia into Ukraine and related international response measures (2) changes affecting interest rate levels (3) any default of a major market participant and related market disruption (4) changes in performance of financial markets, including in Europe and developing markets (5) fiscal uncertainty in Europe and the United States (6) discontinuation of or changes in ‘benchmark’ indices (7) inflation and deflation in our principal markets (8) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness (9) failures of banks falling under the scope of state compensation schemes (10) non-compliance with or changes in laws and regulations, including those concerning financial services, financial economic crimes and tax laws, and the interpretation and application thereof (11) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities, including in connection with the invasion of Russia into Ukraine and other existing or emerging military conflicts, the risk of further military escalation, geopolitical tensions, trade restrictions and the related international response measures (12) legal and regulatory risks in certain countries with less developed legal and regulatory frameworks (13) prudential supervision and regulations, including in relation to stress tests and regulatory restrictions on dividends and distributions (also among members of the group) (14) ING’s ability to meet minimum capital and other prudential regulatory requirements (15) changes in regulation of US commodities and derivatives businesses of ING and its customers (16) application of bank recovery and resolution regimes, including write down and conversion powers in relation to our securities (17) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers or stakeholders who feel misled or treated unfairly, and other conduct issues (18) changes in tax laws and regulations and risks of non-compliance or investigation in connection with tax laws, including FATCA (19) operational and IT risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business and including any risks as a result of incomplete, inaccurate, or otherwise flawed outputs from the algorithms and data sets utilized in artificial intelligence (20) risks and challenges related to cybercrime including the effects of cyberattacks and changes in legislation and regulation related to cybersecurity and data privacy, including such risks and challenges as a consequence of the use of emerging technologies, such as advanced forms of artificial intelligence and quantum computing (21) changes in general competitive factors, including ability to increase or maintain market share (22) inability to protect our intellectual property and infringement claims by third parties (23) inability of counterparties to meet financial obligations or ability to enforce rights against such counterparties (24) changes in credit ratings (25) business, operational, regulatory, reputation, transition and other risks and challenges in connection with climate change, diversity, equity and inclusion and other ESG-related matters, including data gathering and reporting and also including managing the conflicting laws and requirements of governments, regulators and authorities with respect to these topics (26) inability to attract and retain key personnel (27) future liabilities under defined benefit retirement plans (28) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines (29) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations, and (30) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING’s more recent disclosures, including press releases, which are available on www.ing.com. This document may contain ESG-related material that has been prepared by ING on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. ING has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness, reasonableness or reliability of such information. This document may also discuss one or more specific transactions and/or contain general statements about ING’s ESG approach. The approach and criteria referred to in this document are intended to be applied in accordance with applicable law. Due to the fact that there may be different or even conflicting laws, the approach, criteria or the application thereof, could be different. Materiality, as used in the context of ESG, is distinct from, and should not be confused with, such term as defined in the Market Abuse Regulation or as defined for Securities and Exchange Commission (‘SEC’) reporting purposes. Any issues identified as material for purposes of ESG in this document are therefore not necessarily material as defined in the Market Abuse Regulation or for SEC reporting purposes.  In addition, there is currently no single, globally recognized set of accepted definitions in assessing whether activities are “green” or “sustainable.” Without limiting any of the statements contained herein, we make no representation or warranty as to whether any of our securities constitutes a green or sustainable security or conforms to present or future investor expectations or objectives for green or sustainable investing. For information on characteristics of a security, use of proceeds, a description of applicable project(s) and/or any other relevant information, please reference the offering documents for such security. This document may contain inactive textual addresses to internet websites operated by us and third parties. Reference to such websites is made for information purposes only, and information found at such websites is not incorporated by reference into this document. ING does not make any representation or warranty with respect to the accuracy or completeness of, or take any responsibility for, any information found at any websites operated by third parties. ING specifically disclaims any liability with respect to any information found at websites operated by third parties. ING cannot guarantee that websites operated by third parties remain available following the publication of this document, or that any information found at such websites will not change following the filing of this document. Many of those factors are beyond ING’s control. Any forward-looking statements made by or on behalf of ING speak only as of the date they are made, and ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason. This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the United States or any other jurisdiction. Attachment ING 2026 EGM Results (31July26)

Investor releaseQuarter not tagged2026-07-30

ING Group Q2 Earnings Call Highlights

MarketBeat
European Banks Are Outperforming : Can These 3 Keep It Going? ING Group (NYSE:ING) reported second-quarter 2026 results marked by higher income, continued customer growth and an upgraded outlook for 2026 and 2027, as the Dutch bank said its “Growing the Difference” strategy was producing improved operating leverage and profitability. Chief Executive Officer Steven van Rijswijk said ING added 377,000 mobile primary customers during the quarter, bringing growth over the past 12 months to more than 1 million customers. He said primary banking relationships support deeper engagement, cross-selling, higher balances and greater income per customer. → Why SK hynix Could Be the Best AI Chip Stock to Buy Now Loan growth exceeded an 8% annualized pace, while deposits grew at an annualized 8.5% rate. Fee income rose 14% from a year earlier, and sustainable volume mobilized increased 28% in the first half. Over the past 12 months, income increased by more than 5%, while headcount fell by more than 1% and costs increased by about 2%, resulting in operating jaws of more than 3 percentage points, according to the company. ING’s return on tangible equity, or ROTE, reached 17% in the second quarter. Its four-quarter rolling ROTE improved by 1.5 percentage points year over year. → 3 Value ETFs to Consider as Growth Stocks Lag Behind Chief Financial Officer Ida Lerner said total income increased 8% sequentially and 10% year over year, supported by commercial net interest income, fee income and a recovery in other income following heightened market volatility in the previous quarter. Commercial net interest income rose by €114 million from the first quarter and was 10.7% above the prior-year period. Lending net interest income increased €16 million sequentially, supported by 8% annualized lending-volume growth, though lending margins declined slightly as growth tilted toward lower-risk-density loans. Liability net interest income rose €97 million, aided by higher deposit volumes and a 3-basis-point improvement in liability margin. → 5 AI Stocks Are Pulling Back—Which Growth Catalysts Still Look Strongest? Net core lending increased €15.2 billion during the quarter. Retail banking accounted for €12.1 billion of that growth, driven by mortgages in the Netherlands, Germany, Italy and Australia, as well as business and consumer lending. Wholesale banking added €3 billion in net cor…Read full document

European Banks Are Outperforming : Can These 3 Keep It Going? ING Group (NYSE:ING) reported second-quarter 2026 results marked by higher income, continued customer growth and an upgraded outlook for 2026 and 2027, as the Dutch bank said its “Growing the Difference” strategy was producing improved operating leverage and profitability. Chief Executive Officer Steven van Rijswijk said ING added 377,000 mobile primary customers during the quarter, bringing growth over the past 12 months to more than 1 million customers. He said primary banking relationships support deeper engagement, cross-selling, higher balances and greater income per customer. → Why SK hynix Could Be the Best AI Chip Stock to Buy Now Loan growth exceeded an 8% annualized pace, while deposits grew at an annualized 8.5% rate. Fee income rose 14% from a year earlier, and sustainable volume mobilized increased 28% in the first half. Over the past 12 months, income increased by more than 5%, while headcount fell by more than 1% and costs increased by about 2%, resulting in operating jaws of more than 3 percentage points, according to the company. ING’s return on tangible equity, or ROTE, reached 17% in the second quarter. Its four-quarter rolling ROTE improved by 1.5 percentage points year over year. → 3 Value ETFs to Consider as Growth Stocks Lag Behind Chief Financial Officer Ida Lerner said total income increased 8% sequentially and 10% year over year, supported by commercial net interest income, fee income and a recovery in other income following heightened market volatility in the previous quarter. Commercial net interest income rose by €114 million from the first quarter and was 10.7% above the prior-year period. Lending net interest income increased €16 million sequentially, supported by 8% annualized lending-volume growth, though lending margins declined slightly as growth tilted toward lower-risk-density loans. Liability net interest income rose €97 million, aided by higher deposit volumes and a 3-basis-point improvement in liability margin. → 5 AI Stocks Are Pulling Back—Which Growth Catalysts Still Look Strongest? Net core lending increased €15.2 billion during the quarter. Retail banking accounted for €12.1 billion of that growth, driven by mortgages in the Netherlands, Germany, Italy and Australia, as well as business and consumer lending. Wholesale banking added €3 billion in net core lending. Net core deposits increased €15.9 billion, including €16.7 billion of growth in retail banking. Lerner said retail inflows were supported by deposit-gathering campaigns and seasonal holiday-allowance payments, particularly in Germany and the Netherlands. Wholesale deposits declined slightly as positive momentum in payments and cash-pooling mandates was offset by outflows in more volatile financial-markets balances. Fee income rose €42 million from the prior quarter and 14% year over year. Retail banking fee income grew 16%, while wholesale banking fee income increased 11%. ING said the number of customers holding an investment account rose 8%, and customers generated €21 billion of net inflows into assets under management over the past 12 months. ING raised its full-year commercial net interest income outlook to between €16.8 billion and €17 billion. The bank also expects its average 2026 liability margin to be in the upper middle of its 100-to-110-basis-point guidance range. Van Rijswijk said ING now expects to reach €5 billion in fee income in 2026, one year earlier than initially planned. For 2027, the bank raised its fee-income outlook to a range of €5.3 billion to €5.5 billion. Total income is now expected to exceed €24.5 billion in 2026 and €26 billion in 2027. ROTE is expected to exceed 15% in 2026 and 16% in 2027, each up 1 percentage point from prior guidance. ING reiterated its full-year operating-expense outlook, saying costs were tracking in line with expectations despite stronger customer activity and volumes. Lerner said expenses excluding regulatory costs and incidental items increased 4.2% year over year in the quarter, reflecting annual salary increases and higher marketing expenses. Year-to-date cost growth was 2.7%. ING recorded €41 million in second-quarter incidental items that it said should produce roughly €40 million in annualized savings once fully implemented. ING’s CET1 ratio improved to 13.1% after the bank generated 65 basis points of CET1 capital during the quarter. Risk-weighted assets declined €2.4 billion, as €1 billion of relief from a significant risk transfer transaction, model updates, a partial reduction in its TTB stake and lower market risk-weighted assets more than offset business-related growth and foreign-exchange effects. Wholesale banking risk-weighted assets fell €5.3 billion during the quarter despite lending growth. Van Rijswijk said wholesale banking’s risk-weighted assets were €4.6 billion lower year over year, supported by secondary loan sales, insurance, client portfolio optimization and significant risk transfer transactions. The company said it had already exceeded its 2027 target to allocate 55% of capital to retail banking, reaching a 56%-44% split between retail and wholesale banking roughly 18 months ahead of plan. Over the past 12 months, ING generated €6.7 billion of net profit, equivalent to 2 percentage points of CET1 capital. The bank said it reserved 50% for regular dividends, used around 10% to fund profitable growth and allocated the remaining approximately 40% to additional distributions, selective acquisitions or reserves outside CET1 capital. ING’s share repurchase program announced in April remains underway and is expected to be completed in October. The company said it would next assess potential additional capital distributions when it reports third-quarter results. Management highlighted efforts to use artificial intelligence to improve service and scalability. Van Rijswijk said ING’s Agentic Mortgages capability, currently live in the Netherlands, reduced the approval time for more complex mortgage cases to five days from seven days while allowing the bank to process more applications without adding staff. ING also discussed expanding private banking, including a new Italian offering and plans for Spain. The bank acquired an approximately 40% stake in Spanish wealth manager Singular Bank, which will continue operating independently. Van Rijswijk said the investment provides ING an opportunity to collaborate on customer opportunities and develop private-banking capabilities in Spain. Second-quarter risk costs totaled €279 million, or 15 basis points of average customer lending, below ING’s through-the-cycle average of 20 basis points. Chief Risk Officer Andrea Cesaroni said the bank does not expect its increased use of significant risk transfer transactions to materially change its risk appetite, underwriting standards or through-the-cycle cost of risk. ING Group N.V. is a Dutch multinational financial services company headquartered in Amsterdam. Formed through the consolidation of Dutch financial businesses, ING operates as a banking and financial services group that serves retail, small and medium-sized enterprises, large corporates and institutional clients. The company is organized under a two-tier governance model common in the Netherlands, with an Executive Board responsible for day-to-day management and a Supervisory Board providing oversight. ING's principal activities include retail and direct banking, commercial and wholesale banking, corporate lending, transaction services and cash management, and a range of investment and savings products. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. The article "ING Group Q2 Earnings Call Highlights" was originally published by MarketBeat. View MarketBeat's top stocks for July 2026.

Investor releaseQuarter not tagged2026-07-30

ING: Q2 Earnings Snapshot

Associated Press

AMSTERDAM (AP) — AMSTERDAM (AP) — ING Groep NV (ING) on Thursday reported net income of $2.26 billion in its second quarter. The Amsterdam-based bank said it had earnings of 79 cents per share. The financial services provider posted revenue of $7.31 billion in the period. Its revenue net of interest expense was $7.31 billion, surpassing Street forecasts. _____ This story was generated by Automated Insights (http://automatedinsights.com/ap) using data from Zacks Investment Research. Access a Zacks stock report on ING at https://www.zacks.com/ap/ING

Investor releaseQuarter not tagged2026-07-30

ING Groep Q2 Earnings, Revenue Rise; 2026 Revenue Guidance Set

MT Newswires

ING Groep (ING) reported Q2 earnings Thursday of 0.68 euros ($0.78) per share, up from 0.56 euros a

Investor releaseQuarter not tagged2026-07-30

Earnings To Watch: ING Groep NV (XAMS:INGA) Q2 2026 -- GF Value Sees 25% Downside

GuruFocus.com

This article first appeared on GuruFocus. ING Groep NV (XAMS:INGA) is set to release its Q2 2026 earnings on Jul 31, 2026. The consensus estimate for Q2 2026 revenue is $6.14 billion, and the earnings are expected to come in at $0.65 per share. The full year 2026's revenue is expected to be $24.40 billion and the earnings are expected to be $2.40 per share. More detailed estimate data can be found on the Forecast page. Warning! GuruFocus has detected 7 Warning Signs with XAMS:INGA. Is XAMS:INGA fairly valued? Test your thesis with our free DCF calculator. Over the past 90 days, revenue estimates for ING Groep NV (XAMS:INGA) have increased from $24.21 billion to $24.40 billion for the full year 2026 and from $25.92 billion to $26.30 billion for 2027. Earnings estimates have increased from $2.34 per share to $2.40 per share for the full year 2026 and from $2.70 per share to $2.81 per share for 2027. In the previous quarter of 2026-03-31, ING Groep NV's (XAMS:INGA) actual revenue was $5.82 billion, which missed analysts' revenue expectations of $5.85 billion by -0.53%. ING Groep NV's (XAMS:INGA) actual earnings were $0.54 per share, which beat analysts' earnings expectations of $0.50 per share by 7.78%. After releasing the results, ING Groep NV (XAMS:INGA) was up by 3.66% in one day. Based on the one-year price targets offered by 20 analysts, the average target price for ING Groep NV (XAMS:INGA) is $29.71 with a high estimate of $34.20 and a low estimate of $24.99. The average target implies an upside of 3.34% from the current price of $28.75. Based on GuruFocus estimates, the estimated GF Value for ING Groep NV (XAMS:INGA) in one year is $21.64, suggesting a downside of -24.73% from the current price of $28.75. Based on the consensus recommendation from 21 brokerage firms, ING Groep NV's (XAMS:INGA) average brokerage recommendation is currently 2.2, indicating a "Outperform" status. The rating scale ranges from 1 to 5, where 1 signifies Strong Buy, and 5 denotes Sell.

TranscriptFY2026 Q22026-07-30

FY2026 Q2 earnings call transcript

Earnings source - 99 paragraphs
Operator

Good morning. This is Laura welcoming you to ING's Q2 2026 Conference Call. Before handing this conference call over to Steven van Rijswijk, Chief Executive Officer of ING Group, let me first say that today's comments may include forward-looking statements, such as statements regarding future developments in our business, expectation for our future financial performance, and any statement not involving a historical fact. Actual results may differ materially from those projected in any forward-looking statement. A discussion of factors that may cause actual results to differ from those in any forward-looking statement is contained in our public filings, including our most recent annual report on Form 20-F, filed with the U.S. Securities and Exchange Commission, and our earnings press release, as posted on our website today. Nothing in today's comments constitutes an offer to sell or a solicitation of an offer to buy any securities. Good morning, Steven.

Operator

Over to you.

Steven van Rijswijk

Thank you very much. Good morning and welcome to our results call for the Q2 of 2026. Thank you for joining us today. I hope that you're all doing well. I'm joined by our CFO, Ida Lerner, and by our new CRO, Andrea Cesaroni. Through our Growing the Difference strategy, we have accelerated growth in both our customer base and customer balances. Our excellent Q2 results demonstrate that this commercial performance is translating into improved operating leverage and sustainable earnings growth. Today, I will discuss the drivers behind these results, the value we continue to create through the consistent execution of our strategy, and how our strong progress so far this year has enabled us to further upgrade our outlook for 2026 and 2027.

Steven van Rijswijk

After that, Ida will walk you through the quarterly financials. At the end of the call, we will be happy to take your questions. With that, let's start with slide two. We are pleased by the continued strong customer activity that we see across the franchise, as well as by the clear upward momentum in our profitability. What is particularly encouraging is that these are not separate developments, they are part of the same growth strategy. We continue to attract more customers. More customers choose us as their primary bank, allowing us to deepen the relationships with more products and higher volumes. We increasingly do so through a scalable operating model. This translates into further income growth and diversification, positive operating jaws, and higher profitability.

Steven van Rijswijk

This self-reinforcing cycle is the core engine of our strategy and allows us to grow our business, generate capital, and offer attractive shareholder returns all at the same time. In looking at the Q2, we've added 377,000 mobile primary customers, bringing our growth in the last 12 months to over one million, ahead of the target set at our Capital Markets Day in June 2024. Let me remind you that mobile primary customer growth is not just about acquiring new customers. Mobile primary customer growth indicates that we are deepening the role that ING plays in their financial lives. This is economically important and a fundamental strength of the ING brand, because primary relationships are the foundation for deeper engagement, more cross-selling, increasing balances, and ultimately higher income generation per customer. This is what we clearly see reflected here on this slide as well.

Steven van Rijswijk

Loan growth was again strong at an annualized pace of more than 8% with continued demand from customers across our markets. We also saw strong inflow of deposits from our customers at an annualized pace of 8.5%, supported by successful deposit gathering campaigns aimed at both existing and new-to-bank customers. Fee income, that grew by 14% year-on-year, benefiting from our growing customer base and from increased customer engagement, both in retail banking and in wholesale banking. Finally, our sustainable volume mobilized has increased 28% in the first half of 2026 as we remain committed to supporting our clients in their sustainable transitions. Overall, this continued momentum in customer activity has translated into income growth of more than 5% over the past 12 months, while headcount was reduced by more than 1%. Cost growth remained well contained at around 2%.

Steven van Rijswijk

These positive operating jaws of more than three percentage points clearly demonstrate how we are increasingly enabling scalable growth. As a result of that, the ROTE, the return on tangible equity, reached 17% in the Q2, while our four-quarter rolling ROTE improved by 1.5 percentage points year-on-year. Let me move to the next slide, where we will take a closer look at how we are progressing against some of these strategic priorities. We move to slide three, and this slide shows how we have doubled our growth since launching our Growing the Difference strategy, starting at the Capital Markets Day mid-2024. Besides clearly illustrating the accelerated growth in customer balances, we see even stronger growth in income diversification. First, turning to the loan book.

Steven van Rijswijk

As a leading European mortgage bank, we continue helping people financing their homes, and this has been a strong driver for overall lending growth, which is furthermore supported by diversified growth across business banking, consumer lending, and wholesale banking. We're growing the book where we see attractive risk-adjusted opportunities while remaining disciplined on capital consumption. This allows us to support our customers, capture profitable organic growth, and generate attractive return. Our deposit franchise remains a fundamental strength and cornerstone of ING. Our deposit book is large, it's highly granular, predominantly insured, and ever-growing. It provides stable and diversified funding, while the combination of accelerated growth in deposits and strong net inflows and assets under management clearly shows that we are capturing a larger share of our customers' overall financial assets.

Steven van Rijswijk

This interplay of franchise strength, customer loyalty, and continued growth provides a strong foundation for continued earnings expansion. I already mentioned the strong net inflows and assets under management and our success in investment products is a key contributor to accelerated growth in overall fee income as well. In fee income, we see improved momentum across all our businesses, benefiting from a growing customer base, broadening of the product offerings, and from increased customer activity across both retail and wholesale. In short, our strategy is delivering accelerated and value-accretive growth across our franchise. With that, we move to slide four. Now on the previous slide, that was slide three, you have seen how our growth strategy has successfully translated into results.

Steven van Rijswijk

This slide four, there we highlight a few examples of consistent strategy execution across our business segments, which will further drive commercial growth in the future. In private individuals, start with that first, we focus on accelerating growth by increasing impact and value for our customers. For example, through Agentic Mortgages, which is already live in production. Agentic Mortgages are a prime example of how our AI capabilities allow us to achieve true scalable growth. We use AI to significantly reduce the time to yes, so time to approval, and we service a greater number of customers without adding additional FTEs. On the commercial side, we are rolling out a new global subscriptions model designed to make daily banking easier and to deliver greater value for customers.

Steven van Rijswijk

This move marks an important step in Australia to evolve from a product-based banking towards more relationship-based propositions, combining banking, protection, lifestyle benefits within one single offering. Soon we will start to roll out conversational banking in our mobile app, which is a personal assistant with Agentic AI capabilities, providing a significantly enhanced digital experience to our customers. In summary, we continue to make banking simple and frictionless for our customers on the one hand, on the other hand, delivering increasing value and impact in accelerating our growth. Building scale in more market segments and playing a bigger role in the overall economy was another key theme of our strategy. In business banking, talking about building scale, we are deploying our high return model in other countries as well.

Steven van Rijswijk

We have launched Germany and Italy business banking, early next year we will be launching in Spain. We are also increasingly adding new capabilities to our offering, and over the past six months, we have seen a doubling of our net customer growth. Private banking. We are building a third retail pillar based on the strong synergies with our other business segments. We've launched our private banking proposition in Italy, providing tailored wealth management, investment strategies, and financial planning with a mix of digital tools and personal advisors. We will soon follow a similar approach in Spain, where in addition, we have acquired a stake of approximately 40% in a leading Spanish wealth manager, Singular Bank, and Singular will continue to operate as an independent entity in the Spanish private banking market with a product offering that is complementary to that of ING.

Steven van Rijswijk

Together with Singular's management team, we will work on further commercial cooperation in identified opportunities for growth. If we look ahead, private banking will be a key contributor to overall income diversification and is therefore very encouraging to see that a 30% year-on-year fee income growth was achieved in this segment. Wholesale banking. There we've made strong progress in diversifying our income and increasing capital velocity. Wholesale banking fees income keeps increasing quarter-over-quarter and is now 11% ahead of the prior year, supported by a wide range of products and services. Furthermore, our focus on attracting customer deposits is paying off with a CAGR of almost 10% in the last two years. We stay with wholesale banking a little bit. Let's move to slide five, and there I will zoom in on the progress we made in capital optimization.

Steven van Rijswijk

This slide five, shows how our disciplined RWA management accelerates the enhancement of our overall ROTE profile for the group. While our loan book expanded significantly year-on-year, our growth in risk-weighted assets has been limited. The strong performance in RWA management is mainly driven by capital optimization measures in wholesale banking, where RWA consumption came down in absolute terms by EUR 4.6 billion year-on-year, despite growing its lending book and revenues. Wholesale banking has managed down its RWA consumption through the increasing use of secondary loan sales, insurance, and overall client portfolio optimization, as well as through SRTs, including a EUR 1 billion RWA benefit from our first SRT transaction this year.

Steven van Rijswijk

Again, at our Capital Markets Day in 2024, we announced our expectation to shift the capital allocation between retail and wholesale from 50/50 at that point to 55% for retail banking by the end of 2027. Since then, the combination of accelerated client activity in retail banking and disciplined RWA management in wholesale banking has enabled us to already exceed that target today, 18 months ahead of plan. Going forward, we will continue to optimize capital allocation to further enhance our overall ROTE profile. We go to slide six, and on that slide, we see the financial effect of consistently executing our Growing the difference strategy, our ability to grow our customer base, deepen relationships with customers, and diversify our income, while doing so in a scalable way, is translating into positive operating leverage and higher profitability.

Steven van Rijswijk

We then deploy the capital we generate efficiently, investing in profitable growth, in selective M&A, and returning structurally excess capital to our shareholders. As a result, we are increasingly converting our profitability growth into higher earnings per share, with EPS increasing by 16% year-on-year. Over the past 12 months, we have delivered EUR 6.7 billion of net profit, equivalent to two percentage points of CET1. Of this EUR 6.7 billion, 50%, five zero percent, has been reserved for our regular dividend distributions. Around 10% has been used to fund profitable growth and around 40%, the remainder, has been allocated to additional distributions, selective M&A, or has been reserved outside of CET1. Overall, this is a strong demonstration of increased capital generation and disciplined capital allocation. As discussed on slide seven, where I will show how this results in highly attractive shareholder returns.

Steven van Rijswijk

On slide seven, in line with our distribution policy, we have consistently paid cash dividends. We have been executing significant share buyback programs for several years. Together, this results in consistent and attractive total distribution per share. The share buyback program we announced in April is currently underway and is expected to be completed in October this year. Looking ahead, we remain fully committed to strong capital discipline and strong shareholder returns. We maintain our semi-annual rhythm of assessing the potential for additional distributions. We will update you again with our Q3 results. Now before handing over to Ida, let me conclude with slide nine. On slide nine, we show how our strong progress this year has enabled us to further upgrade our outlook for 2026 and 2027. We're well on track to add one million mobile primary customers per year.

Steven van Rijswijk

Our fee income growth is tracking well ahead of plan. We expect to already reach the EUR 5 billion mark in fees this year, one year ahead of our original plan. For 2027, we upgrade our outlook to the range of EUR 5.3 billion-EUR 5.5 billion. On the back of strong momentum both in commercial NII and fee income, we also increase our outlook for total income, where we now expect more than EUR 24.5 billion in 2026 and more than EUR 26 billion in 2027. While client activity and volumes were significantly stronger than previously expected, our operating expenses are tracking well in line with our full year outlook, which is therefore reiterated and which ensures an even stronger operating jaws than previously planned.

Steven van Rijswijk

Combined with the strong progress that we've made in enhancing our business mix and ROTE profile, we're now upgrading our ROTE outlook by one percentage point for both years. Now expecting an ROTE of more than 15% in 2026 and more than 16% in 2027. Through the consistent execution of our strategy, we are delivering a broad range of catalysts that will continue to support the upward path of our ROTE and EPS in the years to come. I will now hand over to Ida, who will take you through our quarterly results in more detail, starting with slide 11. Ida.

Ida Lerner

Thank you, Steven. It's my pleasure to walk you through the key drivers of our strong performance in the Q2. On slide 11, we can see how the sustained growth momentum in commercial NII and fee income drove an increase in total income by 10% year-on-year. Commercial NII is supported by continued volume growth on both sides of the balance sheet, by disciplined commercial pricing, and by the prolonged hedging tailwind on our replication customer deposits. Fee income also continued its upward trend, benefiting from our growing customer base and increased customer activity, up 14% compared to the same quarter last year. All other income recovered from the heightened market volatility that affected the previous quarter and was furthermore supported by stronger trading income in financial markets.

Ida Lerner

Overall, total income increased 8% quarter-on-quarter and 10% year-on-year, driven by stronger customer activity across the franchise. Let's take a closer look at the volume growth, turning to slide 12. Here we show the development of our customer balances. As you can see, we delivered another quarter of strong commercial growth. Net core lending increased by EUR 15.2 billion. Retail Banking grew its loan book by EUR 12.1 billion. Demand for mortgages remained solid, with strong production in the Netherlands, Germany, Italy, and Australia. Business lending also increased alongside growth in consumer lending. Wholesale Banking delivered EUR 3 billion on net core lending growth as client demand for financing remained robust. On the liability side, customers have continued to entrust more of their savings with us, as reflected in the net core deposit growth of EUR 15.9 billion. Retail Banking contributed EUR 16.7 billion.

Ida Lerner

Supported by successful deposit gathering campaigns, as well as seasonal inflows related to holiday allowance payments. We saw strong net inflows, particularly in Germany and in the Netherlands. Wholesale Banking deposits declined slightly. We continued to see positive momentum from new mandates in our payments and cash pooling business. However, this was offset by outflows from higher volatility deposit balances, particularly in financial markets. Now on to commercial NII on slide 13. Commercial NII grew by EUR 114 million quarter-on-quarter and was 10.7% higher than last year. Lending NII rose by EUR 16 million quarter-on-quarter, driven by 8% annualized growth in lending volumes. The lending margin decreased slightly, mainly as a result of growth in lower risk density loans. Liability NII increased by EUR 97 million, supported by higher deposit volumes and a three basis points improvement in the liability margin.

Ida Lerner

This higher liability margin is a reflection of the prolonged hedging tailwind on our replicated deposits. The incremental benefit from higher replication income was partly offset by higher campaign-related deposit costs, which had been particularly low in the previous quarter. Looking ahead, on the back of a very strong first half of the year, we expect a higher level of commercial NII than previously guided for the full year. We now expect commercial NII for the full year to be between EUR 16.8 billion and EUR 17 billion. We have also slightly upgraded our 2026 liability margin outlook and now expect the full-year average margin to be in the upper mid-range of 100 and 110 basis points. Turning to slide 14. The development in fee income clearly reflects the appeal of our customer proposition and increased customer activity across the franchise.

Ida Lerner

Total fee income grew by EUR 42 million quarter-on-quarter and was up 14% year-on-year. In Retail Banking, our fee income rose 16% year-on-year, supported by a growing customer base and improved cross-selling. We see strong performance across a wide and expanding range of products and services. Our investment products, in particular, continue to perform very well. Customers are increasingly using our services with an 8% rise in number of customers who hold an investment account with ING and with EUR 21 billion of net flows over the past 12 months. As Steven already mentioned, we are successfully capturing a larger share of our customers' overall financial assets, demonstrated by the combination of the EUR 26 billion year-on-year net inflow in retail deposits and EUR 21 billion net inflow in assets under management.

Ida Lerner

In wholesale banking, fee income grew 11% year-on-year across several products, demonstrating its progress on further income diversification. For the full year, we expect to generate EUR 5 billion in fee income, which is up EUR 400 million year-on-year and implies that we will reach our EUR 5 billion target one year ahead of plan. With that, let's move to slide 15. On this slide, we show the development of all other income. The previous quarter was impacted by hedge ineffectiveness and by lower financial markets results resulting from the heightened market volatility and the sharp increase in interest rates. In the Q2, we saw a strong recovery in the hedge ineffectiveness result on the back of reduced market volatility. Financial markets also recovered a stronger quarter with improved trading income. Year-on-year, when excluding for positive results from hedge ineffectiveness, all other income decreased.

Ida Lerner

This is largely due to lower results from foreign currency exchange hedging in treasury, where the benefit from interest rate differentials between our main currencies has gradually come down over the past 12 months. Overall, we expect all other income for the full year to end somewhere between EUR 2.5 billion and EUR 2.7 billion. Next, slide 16, moving to expenses. Expenses excluding regulatory costs and incidental items were up 4.2% year-on-year. Besides annual salary increases, this mainly reflects higher marketing costs, which were particularly low in the Q1. On a year-to-date basis, our cost growth is tracking at 2.7%, which is well in line with our previously communicated full-year outlook. As a reminder, within this full-year outlook, we had already absorbed EUR 30 million of previous quarter's incidental items, and we will similarly absorb the roughly EUR 30 million of incremental costs this year from the consolidation of TFI.

Ida Lerner

Incidental items in the Q2 and those that may be booked in the subsequent quarters will be incremental to the full-year outlook. In the Q2 of the year, we have booked EUR 41 million of incidental items, which will result in roughly EUR 40 million of annualized cost savings once fully implemented. Continued digitalization and our scaling of AI solutions increasingly allows us to enable commercial growth through a scalable operating model. As a result, we have improved our full-time employees over customer balances ratio by almost 7% year-on-year. Now, let's move to risk cost on slide 17. Total risk costs were EUR 279 million in the Q2, equivalent to 15 basis points of average customer lending. This is well below our through-the-cycle average of 20 basis points, reflecting prudent risk management and the quality and strength of our loan book.

Ida Lerner

Net additions to Stage 3 provision amounted to EUR 270 million, including releases related to the sale of non-performing loans in retail banking. Stage 1 and Stage 2 risk costs were insignificant. The impact from changes in the macroeconomic forecast was offset by a partial release of the management overlay for interest-only mortgages in the Netherlands. Overall, we remain confident in the strength and quality of our loan book. Finally, let me take you to slide 18 to discuss our core equity Tier 1 development. On slide 18, we show the development of our core equity Tier 1 ratio, which improved to 13.1%. Capital generation has been strong, supported by rising profitability and continued capital optimization measures. Overall, we generated 65 basis points in core equity Tier 1 in the quarter, which allowed us to reserve 100% of net results outside the core equity Tier 1 capital.

Ida Lerner

Risk-weighted assets decreased by EUR 2.4 billion in the quarter. A EUR 0.5 billion FX impact and risk-weighted asset growth from business activity were more than offset by EUR 1 billion of relief from an SRT transaction as well as model updates, a partial reduction in our stake in TTB, and lower market risk-weighted assets. Within wholesale banking, risk-weighted asset management was particularly strong, reflecting continued capital optimization efforts. Wholesale banking risk-weighted assets decreased EUR 5.3 billion in the quarter despite strong lending growth. With that, let me hand back to Steven to wrap up today's presentation.

Steven van Rijswijk

Thank you, Ida. Before we move to Q&A, let me recap the key takeaways from today's presentation. The consistent execution of our Growing the Difference strategy is delivering increasing value with strong progress across all segments. We are building a larger and deeper customer franchise, increasingly diversifying our income and serving that growth at a lower incremental cost, creating a self-reinforcing cycle of customer growth, earnings growth, capital generation, and increasing shareholder value per share. The rebalancing of the group's profile is progressing ahead of plan with the allocation of capital to higher return segments. Furthermore, our continued capital efficiency allowed for a full reservation of quarterly net profit while still increasing the CET1 ratio to 13.1%.

Steven van Rijswijk

As a reflection of strong and disciplined execution of our strategy, we are upgrading our ROTE outlook by one percentage point, now expecting an ROTE of more than 15% in 2026 and more than 16% in 2027. With that, I would like to open the floor for Q&A. Operator, over to you.

Operator

Thank you. Thank you. Ladies and gentlemen, if you would like to ask a question, please press star one on your telephone keypad. In the interest of time, we kindly ask each analyst to limit yourself to two questions only. We will pause for just a moment while waiting for them to queue for questions. Thank you. We will now take our first question from Benjamin Goy of Deutsche Bank. Your line is open. Please go ahead.

Benjamin Goy

Yes. Hi, good morning. Maybe you can give a bit more color on the liability margin going forward now with deposit campaigns. Should we expect a more modest increase in liability margin going forward or by that three basis points a good momentum given the apparent you're having replicating portfolio? The second question on private banking, maybe you can give us a bit more color first on why 40% is a good number rather than a full acquisition, also more color on the general strategy for this pillar, because almost two years and now you have a bit more numbers, but still better to understand the strategy. Is it mainly about gaining wallet share or is it also gaining new clients in these markets? Yeah, I appreciate if you could share. Thank you.

Steven van Rijswijk

All right. Thank you very much, Ben. I will take the question on private banking and Ida will talk about the liability margin. About private banking, let me start just in general to say, look, we are diversifying our bank, and we have a fantastic customer base where we can become much more impactful and relevant with that customer base. That starts in private individuals, for example, where we have 41 million customers by offering them investment products. We are increasingly doing so. We're broadening and deepening the product propositions to our private individuals, and therefore we see the assets under management growing. That now grew with 27% to EUR 322 billion. Every quarter, we grow the number of people that are investing with us with about 100,000-125,000. Every quarter, we see that going up.

Steven van Rijswijk

Currently, there's about 5.3 million people investing through ING, and that's very good because it's growing. 5.3 compared to the 41 million also still shows that there is an enormous amount of upside. Secondly, we're developing a customer segment that also uses these investment products, but is also a way of serving customers, which is private banking, which is for people who have more money to invest. We set up that third pillar as a separate pillar in our retail banking a couple of years ago. Now rolling it out in all markets because we have a private banking segment in some markets, like the Netherlands or Belgium, but in many markets that did not exist.

Steven van Rijswijk

We're setting that up, and in doing so, we also look at is there an opportunity to speed up the ability next to organic growth that we can provide new services to the same and to new customers? In Spain, we did that with buying a 40% stake in Singular. Singular is a fantastic private bank with a great customer base, and we're taking a stake in them, therefore collaborating with Singular Bank in doing more with their customers. Also providing our customers with the opportunity to invest in Singular. This is also, for us, an opportunity to learn how to develop private banking in a market in which we until now did not develop private banking activities. That's why we bought the 40% with an option we said already, in the press release, to buy the total at a later point in time.

Steven van Rijswijk

Ida, liability margin.

Ida Lerner

Thank you, and thanks for your question. As you noted, the liability margin increased by three basis points in the quarter and is now at 107 basis points. This reflects a disciplined deposit pricing and also, of course, a continued benefit from the replicating portfolio and the tailwind that we already started to see in the second half of last year and continues to see now. We are also seeing this quarter that we have a good uptick in deposits, in a lot of different markets, but also driven back by campaigns in several of our countries. In addition to that, of course, we point to Germany bringing in EUR 7.8 billion this quarter in deposits.

Ida Lerner

We are not saying anything in terms of campaigns going forward, but if you look at this quarter and compare it to the Q1, we're more pointing to a normalization of campaign activity following a fairly quiet Q1, and that's also how I would look at it going forward. When looking at the liability margin outlook, we're saying that we expect to be in the upper mid end of our guidance in terms of 100 and 110 basis points this year. In 2027 and 2028, we say also expect to be above 110 in a period of time, and then to be normalized going forward back to the levels that we have seen historically. Also driven by the composition of the portfolio, where you know that we have a larger reliance on savings than current accounts, but that's also, of course, dependent on the growth going forward.

Benjamin Goy

Thank you very much.

Operator

Thank you. We will now take our next question from Shrey Srivastava of Citigroup. Your line is open. Please go ahead.

Shrey Srivastava

Hi, thank you for taking my questions. I'd just like to ask about the nature of some of the deposit growth you've seen in the quarter, which has been really quite strong in particularly Germany, if you may. Is it largely new-to-bank customers? Of the customers you attract, there's been a lot of debate around the nature of some of these customers. If you could provide a bit more detail around what's the age profile, how many products do they take up with you, and so on. Just following on from that, my second question is around the nature of some of these, I think you termed it below-the-line deposit campaigns. Could you provide some more detail around how you do the targeting for these campaigns and just the strategy in each market? Thank you.

Steven van Rijswijk

All right. Thank you, Shrey. On the deposit growth, there was a deposit growth of about EUR 16 billion this year, this quarter. Actually, we grew deposits in all markets. That's of course then largely with existing customers. Of course, we acquired 380,000 new customers, but it was across the board. Two countries stand out. One is the Netherlands, whereby the holiday allowances on the salaries are typically paid in the Q2, and that causes then additional inflow in the Netherlands. In Germany, we did a below-the-line campaign, so that's a campaign to existing customers, whereby we then do fresh money campaigns, which also therefore increased the deposits over there. On the first question, the answer is, it's largely with existing customers. Now on the campaigns, I think that you asked for quite a bit of detail.

Steven van Rijswijk

Let me just tell you that the campaign activity varies market by market, and it depends on where we see the most opportunities, and that can sometimes be attracting new-to-bank customers, or we encourage fresh money inflows from existing ones. If you look at new-to-bank customers, a teaser rate or cashback is then a way to get customers on board. Then they get to experience our app or service model, after which many of them remain active clients. Typically, we say when we do a campaign, two-thirds of the fresh money will stay and one-third will flow out after the campaign ends. If you look at existing customers, that was the below-the-line campaign that we did this time around in Germany. Those fresh money campaigns are a tool to increase the share of wallet, and then we give attractive retention rates and short payback periods.

Steven van Rijswijk

In the Q2, we see that now happening in Germany. Always when we do these things, it is always highly data-driven. It is always tailored to local objectives, to the local customer base, and local market condition and customer dynamics. That is what I can say about that.

Shrey Srivastava

Thank you. Thank you very much.

Operator

Thank you. We will now take our next question from Giulia Miotto of Morgan Stanley. The line is open. Please go ahead. Thank you.

Giulia Miotto

Hi. Good morning. Thank you for taking my questions. I have two. First of all, on the packages that you have launched this quarter, how is the take-up going? If you can share any stats on that, would be interesting to hear. Then secondly, the ROTE guidance has been upgraded above 16% for next year. But Steven, you are already ahead of a few targets of the previous Capital Markets Day, the capital allocation, the profitability. European banks in general are approaching ROTEs closer to 20%. Can we start dreaming about high teens ROTE, especially as we look into 2028? When can we hear about your medium-term ambitions next? Thank you.

Steven van Rijswijk

Thanks, Giulia, for your questions. On the subscription packages, we used four subscription packages in a number of our markets earlier this year. To date, 17 million customers have been migrated. By default, customers migrated to an equivalent package. The upselling, because you have ING More and you have ING Max, those are the higher packages. It starts, of course, with basic banking services, but then you can also buy protection services, and you can buy even lifestyle packages on television or online media, or travel. There's many things that you can do when you upsell. Basically we do that because we want to then offer an integral package, because customers are asking for that to make their lives easier to buy a bundle of these services than buy them all separately.

Steven van Rijswijk

That's also why I said in my presentation, we're moving from a more product-based offering to a more integral client-based offering, depending on the profile of the customer. Now, that upselling requires time. We believe that we can see the benefits of that fee income to start come through later in this year. Also taking into account initial price incentives that we put in place to allow customers to get used to these additional offerings. First start, good. Very positive reactions. A number of thousands of people have already moved to the higher packages, and we can likely more show about that in the second half of this year. When you talk about the ROTE outlook, that's why I started to smile. Yeah, look, of course we updated. I think what we're doing is very good.

Steven van Rijswijk

You see that the machine is humming, and that's why we are able to update the outlook for 2026 and 2027. Like I also said in the presentation, we keep on working also in the years thereafter to further increase our ROTE. More to come about that at a later point in time.

Giulia Miotto

Thank you.

Operator

Thank you. We will now take our next question from Benoit Petrarque of Kepler Cheuvreux. Your line is open. Please go ahead.

Benoit Petrarque

Yes, good morning. The first one is on the sustainability of this very strong commercial momentum. You are growing lending and deposits more than 8% for quite some time, actually. Can we expect your 4%-5% range to be conservative? Do you think you can sustainably grow more than 4%-5%? Do you think it is basically a sustainable number to grow above the 5% like you've done in the past quarters? Also linked to that, you've been growing the number of mobile primary customers by almost 400,000 numbers. A lot of banks are fighting for primary customers nowadays. What is the reason behind these very strong achievements? I guess your new subscription model has not yet contributed to that number and will probably contribute in the coming quarters. The next question is on the liability margin.

Benoit Petrarque

Could you remind me what is your marginal price rate assumption in your liability margin guidance? Is that still around the 100% for the coming ECB rate moves, basically. Thank you.

Steven van Rijswijk

All right. Let me start with answering the question on the sustainability of the commercial momentum, then Ida will take the question on liability margin. The commercial momentum starts with getting more customers in and doing more with customers. You also alluded to that 380,000 new mobile primary customer number. The question there is, okay, but how do you then do that? Well, in the end, it starts with providing superior experience. Continue to work on taking friction away, making it easier, making it simpler. That's why we also gave the examples in the presentation about the Agentic Mortgages. We do also mortgages with AI and online mortgages. For example, in Germany, we have online mortgages with AI that people can do in 30 minutes.

Steven van Rijswijk

When it's a more difficult flow, then we can use Agentic, because then you need additional information or additional steps need to be taken to get risk approvals. In the Netherlands, therefore, we launched Agentic, and we're also going to roll that out in other markets as well. We start also with conversational chats in contact centers, also through GenAI. All these things we continuously do in detail, we measure what are the key journeys, how do we improve, what is the NPS overall, what is the NPS per journey to become better and better. That's why we also measure in how many countries are we number one, what's the distance to the number two, in which journeys are we better, and then better to actually be able to grow that.

Steven van Rijswijk

The question, of course, is, that's why we want to have them as a primary customer, is to do more with them so that the client base becomes sticky and that the lifetime value of the customer then increases. That has to do also with becoming a broader bank. We are now growing the insurance fees, we're growing the investment fees, we're going to grow the investment accounts. We're going to introduce better packages. We're going to become more specific in business banking and private banking, all to become more relevant in the lives of our customers and do more with our customers, because when we know them better, we can also serve them better.

Steven van Rijswijk

That also then comes back to deposits and lending, because we're driving that primary mobile growth, not only growth, but people who want to use ING as their main bank or one of their main banks. We are continuing to be able to get deposits and provide lending. Now, in that setting, specifically, we do see continued mortgage demand in many markets. That's why we believe we can continue to grow mortgages at a relatively high pace. We are rolling out business banking. That is also driving, therefore, more activity in business banking. Wholesale banking, the momentum is there. I think that that will be a bit more cyclical in wholesale banking. There we see a relatively lower growth. The growth will be higher in retail and lending than in wholesale.

Steven van Rijswijk

At some point in the longer-term time, we believe that lending and deposit growth will hover around the 5%, but in the shorter term, we believe these will remain at elevated levels.

Ida Lerner

Thank you. On the liability margin, we don't provide insight in terms of our estimates around pass-through rates. Overall, I think it's important just to highlight that profitability is the guiding principle when it comes to growth, independent of where that growth comes from, either if it's lending or if it's deposits or if it's other type of growth. That also shows in terms of the underlying development that we're seeing this quarter, as well as what we've seen previous quarters. There is continued strong competition in the market and also on deposits, and is expected to be that also going forward. We continue to focus on profitability and continue also to focus on cross-sale, as Steven rightly pointed to as well.

Benoit Petrarque

Great. Thank you very much.

Operator

Thank you. We'll now move on to our next question from Tarik El Mejjad of Bank of America. Your line is open. Please go ahead.

Tarik El Mejjad

Sorry. Good morning. Just a couple of questions from my side. First, on the NII, the liability margin. I wanted, please, to pick your brain on the deposit flows in the future, because the improved outlook, I understand, is from a stronger deposit growth, which could be perceived well in Q2, but also less frequent and less, I guess, aggressive deposit campaigns that you've done in the previous years, especially in Germany and Belgium. Clearly, you've changed your way to attract those deposits. My question is how confident you are, not this quarter or next quarter, but in the medium term, given your deposit franchise in these countries, will still be able to gather those flows into, you just mentioned, Ida, an increasing competition in those two countries.

Tarik El Mejjad

Really want to understand your view there, because I guess we can only see it in next two quarters if you continue the same strategy. My second question is on capital. Just a clarification. You are growing 100% of earnings. Your dividend policy is 50%, but because you pay those extra distribution, are you then required the ECB to accrue 100%? That doesn't mean you would pay 100%, you adjust at full year, or that means you're actually intending to distribute 100%? I just want to get that clarified. Thank you.

Steven van Rijswijk

All right. I'll talk about the confidence about the liability and deposit flows, and Ida will talk about the capital. Look, we are becoming more and more precise about how we do, if we do campaigning, how we do campaigning. In the Q1, there was a relatively low activity, and the Q2 was more activity. We did a bit below-the-line campaigns, and we are alternating between these campaigns where we see fit in terms of existing customers or whether where we want new customers or where we want to focus on broadening our activities with existing or doing that with new customers. We have been proving that. I pointed at our track record for the past many years, and that gives us confidence also that we're able to do that, especially given the fact we continue to grow our mobile primary clients.

Steven van Rijswijk

That is a proof point that more clients want to do more business with us. Of course, there is competition, and that competition is diversifying, and we see that. In different markets, there are either existing banks or neo banks or banks coming from different jurisdictions. We never should underestimate that, and we don't underestimate that, but we're also confident about how we position us in that, and it starts and stops with giving your customer a superior experience and making sure that the customer chooses you as their primary bank. That will then bring that benefit of a higher lifetime, including deposits. On capital, Ida.

Ida Lerner

Yes. As you might remember, in the Q1, we changed our reserving policy also to be in line with EBA guidelines. As of the Q1 2026, we reserved both our regular 50% dividend payout policy and potential additional distribution outside at core equity Tier 1. There is no change to our dividend policy. We continue to have the same policy and also have continued to have the same communication around this. We will pay out 50% of net profit to continue providing an attractive shareholder return. Second, we will deploy capital into profitable growth organically or when stringent criterias are met inorganically. As the third, structural excess capital above 13% of core equity Tier 1, but also then including what we're setting aside as profit throughout the year, will continue to be returned to shareholders.

Ida Lerner

Therefore, we will have to come back to this also, as you know, in the Q3, which is in line with our previous communication.

Tarik El Mejjad

Okay. Thank you very much.

Operator

Thank you. We will now take our next question from Namita Samtani of Barclays. Your line is open. Please go ahead.

Namita Samtani

Morning. Thank you for taking my questions. My first one, there's a lot of focus on the liability margin, but the lending margin deterioration in the Q2, I just wanted to ask if this was a conscious business decision, i.e., to go into lower margin, higher ROTE business. Can you tell me if you're seeing lending margin pressure anywhere in particular across the business, whether it's by country or by product? My second question, on the wholesale bank, I can see the income over RWAs for the first half of 2026. It's 493 basis points annualized, so it's a bit of an improvement since the 470 basis points in 2025, but it's still some way below peers. I can see this quarter the group's been able to grow wholesale revenues, and RWAs have declined quarter-on-quarter, particularly in the rest of the world.

Namita Samtani

How sustainable is this strategy going forward, and what initiatives are being taken to improve revenues, and ultimately the RWA of the wholesale business, aside from RWA efficiency in general? Thank you.

Steven van Rijswijk

Yeah. Thank you, Namita. I think on the lending margin, that was not a conscious business decision. What you are seeing is that we continue to grow mortgage at a rapid pace, which is lower risk, lower RWA, and also lower margin activity compared to other parts of the loan book. Within Wholesale Banking, there was also a shift to higher investment-grade loans, and therefore that then also comes at a lower margin. There is not a conscious change in that, and we continue to see the lending margin hovering around this level for the remainder of the year. When we talk about Wholesale Banking income over RWA, it's indeed also a focal point for us. We focus on increasing our income over RWA in Wholesale Banking.

Steven van Rijswijk

It comes from, on the one hand, continuing to be able to sell or do SRTs or do secondary trading in terms of the loans that we have on our book. Using our capital more efficiently and recycle our capital more efficiently, which is also what we said during our Capital Markets Day. There we said we're going to recycle the capital in Wholesale Banking more and put a relative weight of capital more on the retail side. We said it would be 55, 45, and 27, and now we are 56, 44 for retail, mid-2026. We're 18 months ahead. We continue to do that with Wholesale Banking. In terms of the capital, we've now done four basis points of SRTs.

Steven van Rijswijk

We've said for the year we will do 15-20 basis points in capital improvements, which will largely come from Wholesale Banking, so there's still quite a bit to go. The other element in Wholesale Banking is what we're working on, and you see that coming through as well, is to do more activity on the TS and the financial markets side so that we, again, make more revenues over RWA, not only by decreasing RWA, but also improving the income. For that, we have continuously invested, and that is paying off. We do see more activity. We do see more trade and payment deals coming through, and that we will continue to do to further increase that metric.

Namita Samtani

That's helpful. Thanks very much.

Operator

Thank you. We will now take our next question from Delphine Lee of J.P. Morgan. Your line is open, please go ahead.

Delphine Lee

Yes, good morning. Thanks for taking my questions. My first one is just thinking about your outlook 2027, where your total income has been upgraded by more than EUR 1 billion. Part of that is obviously fees and commission, but I would assume also commercial NII. Just thinking about liability margin, do you think the progression in liability margin can be to the same extent as what we are seeing in current trends in 2026? My second question is, you mentioned the rollout of agentic AI, which has started already. Just trying to understand a little if you are seeing any positive impacts in terms of commercially being able to generate more revenues or any impact on your efficiency on your cost base. Thank you very much.

Steven van Rijswijk

I'll respond on the agentic AI, and I give the liability margin question to Ida. On agentic AI. We have generative AI, and within that, we then have agentic AI. You asked now specifically on agentic AI. There, what we have seen when we launched this in mortgages in the Netherlands, that we could process a higher number of mortgages with the same people, and that's one. Two, that on those mortgages, because typically you can use already digitization or AI 1.0, if you will, to do, let's say, the basic mortgages, which are, let's say, less complicated with less steps. But with Agentic Mortgages, because I said if you do digital mortgages, fully STP front to back, in some markets, we do those in 30 minutes, time to yes.

Steven van Rijswijk

The more complicated ones, because that requires additional questions, additional documents, will take a number of days. With Agentic Mortgages launch that we now did in the Netherlands, for that particular portion, we brought the time to yes back from seven days to five days. It's both. It's and more revenues because you can help clients faster, and cost avoidance because you do not need more people for it. Ida, on liability margin.

Ida Lerner

Yes. Thank you. As previously indicated, and what we also continue to say today, is that we expect the liability margin to be above 110 basis points in 2027 and 2028. Slightly higher than what we expected to be coming out to 2026. This is, of course, also dependent on a number of different things, the interest rate curve as well, because it's really the replication part of the portfolio that is bringing a supporting element to this as well. As you have seen in the first half, the curve has been quite volatile. Even with the curve coming down quarter-on-quarter from coming out to the Q1 into the Q2, we are increasing our commercial NII outlook for 2026.

Ida Lerner

Also then pointing to the strong momentum that we see moving into 2027 with the deposit growth of attractive margins and also the back book of broadly stable pricing. Going forward, we will benefit from the structure of our replicating portfolio, both when it comes to the short-term part of it, as also the longer-term repricing upwards. Therefore, also with today's curve, we believe that we may end up above 110 basis points in 2027 and 2028, of course, depending on competitive dynamics and rate developments.

Delphine Lee

Great. Thank you very much.

Operator

Thank you. We will now take our next question from Parker Murray of Autonomous. Your line is open. Please go ahead.

Parker Murray

Just one set of questions, if I may. All on the RWA side, which was really strong at EUR 2.4 billion Q on Q, despite good volumes. I just wondered if you could break out the benefits from model updates and TNB within the Q on Q delta, and in particular, what drove those favorable model updates in terms of product or business line. I'm presuming it's mainly wholesale, but can I get a sense of what products within that? Finally, is that part of an ECB-level ruling program? Presumably more ING specific optimization efforts coming through. Thanks.

Steven van Rijswijk

All right. Ida.

Ida Lerner

Yes. As previously mentioned by Steven, the SRT that we did related to our wholesale banking portfolio in Germany gave approximately EUR 1 billion of reliefs. In addition to that, we have model updates, which is generating EUR 2.8 billion of reliefs. Apart from that, we don't give any granular details, but you can also see overall that there is a positive development on risk-weighted assets overall.

Parker Murray

Are those model updates ING specific or part of a rolling program for the industry?

Ida Lerner

We continuously update our model portfolio and also in dialogue with ECB, and that could also go in a positive direction, but it could also be in a negative direction depending on this. We're not giving any guidance in terms of future potential on the model side, and this is something that you expect us to see also going forward. This quarter, we see a relief related to model updates of EUR 2.8 billion.

Parker Murray

Thanks.

Operator

Thank you. Once again, as a reminder, if you would like to ask a question, please press star one on your telephone keypad. We'll pause for a further moment. Thank you. We'll now take our next question from Alberto Cordara of Intesa. Your line is open. Please go ahead.

Alberto Cordara

Hi. Good morning. From me, a couple of questions. The first one is you already see T1 around the 13% return raised, but can you please walk me through the order of preference for a marginal EUR of capital? Is it organic lending, bolt-on M&A, like Singular Bank or buyback? What actually wins at the margin today? The second question is, SRT is becoming more structural for you. You've done very little in the past. Now you started doing more and more SRT. You're effectively renting out risk that you used to hold. Does that change through the cycle cost of risk we should assume, or the earnings you keep in a downturn? Thank you.

Steven van Rijswijk

On the order of preference for capital allocation, the first step is profitable growth. If we can grow at attractive returns, that is where the first point of capital goes to. We look at whether we can accelerate that growth attractively with add-on M&A. We say if there is structural excess of capital above 13%, then we return it to shareholders. That is unchanged from what we previously said. On the SRT users picking up, I will give the floor to Andrea.

Andrea Cesaroni

Yeah. Users picking up, let's say if I get your question, let's say it is not our intention to change materially our risk appetite or underwriting standards on the back of the externalization of the risk through SRT. We don't expect any material impact resulting from SRT other than the capital optimization on our cost of risk.

Alberto Cordara

Okay. Thank you very much.

Operator

Thank you. There are no further questions in queue. I will now hand it back to Steven van Rijswijk for closing remarks.

Steven van Rijswijk

Yeah. Thank you very much, operator, and thank you very much for all of you on the call for your time and your good questions. I'm sure this is a very busy season for you, so I wish you all the best with that, and hopefully after that you get some well-deserved rest and holiday. Have a great summer and looking forward to talking to you again soon. Thank you.

Operator

Thank you. This concludes today's call. Thank you for your participation. You may now disconnect.

Investor releaseQuarter not tagged2026-05-28

Quarterra and PGIM Celebrate Groundbreaking at Alexandria Crossing Apartments

PR Newswire
Mid-rise apartment development to offer prime regional connectivity ALEXANDRIA, Va., May 28, 2026 /PRNewswire/ -- Quarterra, an industry-leading multifamily development and investment management firm, and PGIM, the global investment management business of Prudential Financial, Inc. and the second-largest real estate investment manager in the world, celebrated the commencement of construction on Alexandria Crossing at their groundbreaking ceremony earlier this month. Alongside the project's lead lender, ING Capital LLC, Quarterra and PGIM are proud to bring the new luxury apartment community to the heart of Alexandria, offering a premier residential destination that blends modern living with unparalleled connectivity. Alexandria Crossing is designed as a sophisticated mid-rise community, comprised of seven stories and featuring 385 apartment homes. The development will offer a diverse range of floor plans, from efficient studios to spacious three-bedroom residences, with units ranging from 398 to 1,378 square feet. Committed to environmental responsibility, the community is engineered to meet the National Green Building Standard (NGBS) Gold Certification for environmental sustainability. The broader master development also includes a significant residential expansion by Lennar, one of the nation's leading homebuilders, featuring 44 "two-over-two" for-sale townhomes — architecturally styled as four-level townhouses but internally split into two separate, multi-level residences — and 33 for-sale traditional townhomes. "Alexandria Crossing represents our commitment to creating high-quality, sustainable housing that meets the needs of modern urban dwellers," said Drew Dunn, Senior Development Manager with Quarterra. "With its unmatched location and regional accessibility, combined with a curated amenities package, we are creating a community that is as convenient as it is comfortable." Located at 6239 Shields Avenue, Alexandria Crossing will offer residents prime connectivity to regional attractions, recreation, employers and necessities. The community fronts along US Route 1, providing immediate access to major thoroughfares including I-495, I-395 and the GW Memorial Parkway. The community site is just 0.8 miles from the Huntington Metro Station (Yellow Line) and adjacent to a future Bus Rapid Transit (BRT) stop. The transit access creates easy commutes to major…Read full document

Mid-rise apartment development to offer prime regional connectivity ALEXANDRIA, Va., May 28, 2026 /PRNewswire/ -- Quarterra, an industry-leading multifamily development and investment management firm, and PGIM, the global investment management business of Prudential Financial, Inc. and the second-largest real estate investment manager in the world, celebrated the commencement of construction on Alexandria Crossing at their groundbreaking ceremony earlier this month. Alongside the project's lead lender, ING Capital LLC, Quarterra and PGIM are proud to bring the new luxury apartment community to the heart of Alexandria, offering a premier residential destination that blends modern living with unparalleled connectivity. Alexandria Crossing is designed as a sophisticated mid-rise community, comprised of seven stories and featuring 385 apartment homes. The development will offer a diverse range of floor plans, from efficient studios to spacious three-bedroom residences, with units ranging from 398 to 1,378 square feet. Committed to environmental responsibility, the community is engineered to meet the National Green Building Standard (NGBS) Gold Certification for environmental sustainability. The broader master development also includes a significant residential expansion by Lennar, one of the nation's leading homebuilders, featuring 44 "two-over-two" for-sale townhomes — architecturally styled as four-level townhouses but internally split into two separate, multi-level residences — and 33 for-sale traditional townhomes. "Alexandria Crossing represents our commitment to creating high-quality, sustainable housing that meets the needs of modern urban dwellers," said Drew Dunn, Senior Development Manager with Quarterra. "With its unmatched location and regional accessibility, combined with a curated amenities package, we are creating a community that is as convenient as it is comfortable." Located at 6239 Shields Avenue, Alexandria Crossing will offer residents prime connectivity to regional attractions, recreation, employers and necessities. The community fronts along US Route 1, providing immediate access to major thoroughfares including I-495, I-395 and the GW Memorial Parkway. The community site is just 0.8 miles from the Huntington Metro Station (Yellow Line) and adjacent to a future Bus Rapid Transit (BRT) stop. The transit access creates easy commutes to major employers, including the National Science Foundation, Virginia Tech Innovation Campus, Amazon HQ2, the Pentagon and Fort Belvoir. The community is situated immediately adjacent to the Kings Crossing Shopping Center, which includes retail and restaurants, as well as medical and service providers. Directly across Route 1 is the South Alex development, featuring groceries, coffee shops and destination dining. Residents can also enjoy nearby recreation destinations, including Mount Vernon District Park, Martha Washington Library, and various nature trails and bike paths. The community is within 10 minutes of the renowned restaurant scene in Old Town Alexandria and Carlyle Plaza, with the McCutcheon/Mount Vernon Farmers Market nearby. Designed for an active and social lifestyle, Alexandria Crossing will offer a suite of high-end amenities, including: Courtyards: Two courtyards will feature a resort-style pool with cabanas and a sun shelf, walking trails and outdoor dining areas. The courtyards will be connected by an interior sunroom with a kitchenette. Fitness Center: A state-of-the-art facility equipped with interactive fitness screens and flex spaces for all training levels. Clubhouse and Resident Lounge: Active spaces for entertaining, highlighted by a pool table, shuffleboard and a fireplace. Dog Park/Spa: An elevated outdoor dog park with obstacles and seating, as well and an indoor pet spa with built-in washing stations. Business Center: Modern business facilities, including a podcasting room, private conference room, four micro offices and oversized conference table. Open Space: An additional 0.62 acres of public open space incorporates the Terminus Green community park, a pollinator garden with benches and swing, and a linear park with multi-use green space, natural play elements and seating. Other property features include 131 bicycle racks, 40 resident storage units and an eight-level parking garage with 489 stalls, including eight EV charging spaces. Alexandria Crossing is Quarterra's first multifamily development in Alexandria and second in Virginia. About QuarterraQuarterra is a real estate investment firm focused on creating long-term value through the development of high-quality multifamily communities nationwide. With 12 regional offices across 20 states, Quarterra combines institutional scale with local market expertise to deliver purposefully designed rental communities in high-growth markets. For more information, visit www.Quarterra.com. About PGIMPGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), with $1.5 trillion in assets under management.2 PGIM offers clients deep expertise across public and private asset classes, delivering a diverse range of investment strategies and tailored solutions—including fixed income, equities, real estate and alternatives. With 1,500+ investment professionals across 37 offices in 20 countries, we serve retail and institutional clients worldwide. For more information, visit pgim.com. 1 As of December 31, 2025, net AUM is $139B and AUA is $50B. PGIM is the second largest real estate investment manager (out of 63 firms surveyed) in terms of global real estate assets under management based on Pensions & Investments' "The Largest Real Estate Investment Managers" list published November 2025. This ranking represents AUM as of 6/30/25. Participation in the ranking is voluntary and no compensation is required to participate in the ranking. 2 As of December 31, 2025. About INGING Capital LLC is a financial services firm offering a full array of wholesale financial lending products and advisory services to its corporate and institutional clients. ING Capital LLC is an indirect U.S. subsidiary of ING Bank NV, part of ING Groep NV (NYSE: ING), a global financial institution with a strong European base, offering banking services through its operating company ING Bank. The purpose of ING Bank is empowering people to stay a step ahead in life and in business. Please note that neither ING Groep NV nor ING Bank NV have a banking license in the U.S. and are therefore not permitted to conduct banking activities in the U.S. Media Contact Marlena DeFalcoLinnellTaylor Marketing [email protected] View original content to download multimedia:https://www.prnewswire.com/news-releases/quarterra-and-pgim-celebrate-groundbreaking-at-alexandria-crossing-apartments-302783858.html

Investor releaseQuarter not tagged2026-04-30

ING Groep Q1 Earnings, Revenue Rise; Reiterates 2026 Revenue Guidance

MT Newswires

ING Groep (ING) reported Q1 earnings Thursday of 0.54 euros ($0.63) per share, up from 0.47 euros a

Investor releaseQuarter not tagged2026-04-30

ING Group Q1 Earnings Call Highlights

MarketBeat
ING delivered a “very strong” start to 2026 with broad commercial momentum — mobile primary customers rose by 125,000, loan growth ran at an annualized >8% (retail 9.4%), fee income was up 13% YoY and ROTE reached 13.6% — and now expects full‑year commercial NII of EUR 16.5–16.7 billion. Ongoing capital generation funded shareholder returns, including a new EUR 1 billion buyback after completing a EUR 1.1 billion program, while ING keeps CET1 around its 13% target (the Dutch mortgage‑floor expiry on Dec 1, 2026 would reduce RWA by ~EUR 4 billion, ~15 bps CET1). Volatility hit “all other income” (full‑year guidance EUR 2.5–2.7 billion), and the bank recorded total risk costs of EUR 346 million including a EUR 94 million prudent overlay to cover energy and geopolitical risks. Interested in ING Group, N.V.? Here are five stocks we like better. ING Group (NYSE:ING) reported what management described as a “very strong” start to 2026, pointing to continued commercial momentum across retail and wholesale banking, higher fee income, and ongoing capital generation that supported another share repurchase program. Chief Executive Officer Steven van Rijswijk said the first quarter unfolded against “geopolitical and macroeconomic uncertainty,” but argued the results again demonstrated the resilience of ING’s business and clients. He said ING maintained strong momentum coming out of 2025, “more than absorbing the seasonal effects” of the first quarter. → Palantir Is Down 30%: Noise? Or a Signal to Accumulate? Van Rijswijk highlighted several operating metrics, including: Mobile primary customers rising by 125,000 in the quarter, keeping the bank on track for its target of adding 1 million mobile primary customers in 2026. Loan growth at an annualized pace of more than 8%, including 9.4% growth in retail banking during the quarter. Wholesale Banking loan growth of EUR 5.6 billion while keeping risk-weighted assets “broadly stable.” Fee income up 13% year-over-year. Return on tangible equity (ROTE) of 13.6% for the quarter. He also said sustainable volume mobilized increased 11% year-over-year. → Corning Beats Q1 Estimates but Drops 9% on Guidance Miss Van Rijswijk attributed commercial growth primarily to customer experience, citing a “leading Net Promoter Score in most of our retail markets,” and said the bank is seeing deeper relationships as more customers choose ING as…Read full document

ING delivered a “very strong” start to 2026 with broad commercial momentum — mobile primary customers rose by 125,000, loan growth ran at an annualized >8% (retail 9.4%), fee income was up 13% YoY and ROTE reached 13.6% — and now expects full‑year commercial NII of EUR 16.5–16.7 billion. Ongoing capital generation funded shareholder returns, including a new EUR 1 billion buyback after completing a EUR 1.1 billion program, while ING keeps CET1 around its 13% target (the Dutch mortgage‑floor expiry on Dec 1, 2026 would reduce RWA by ~EUR 4 billion, ~15 bps CET1). Volatility hit “all other income” (full‑year guidance EUR 2.5–2.7 billion), and the bank recorded total risk costs of EUR 346 million including a EUR 94 million prudent overlay to cover energy and geopolitical risks. Interested in ING Group, N.V.? Here are five stocks we like better. ING Group (NYSE:ING) reported what management described as a “very strong” start to 2026, pointing to continued commercial momentum across retail and wholesale banking, higher fee income, and ongoing capital generation that supported another share repurchase program. Chief Executive Officer Steven van Rijswijk said the first quarter unfolded against “geopolitical and macroeconomic uncertainty,” but argued the results again demonstrated the resilience of ING’s business and clients. He said ING maintained strong momentum coming out of 2025, “more than absorbing the seasonal effects” of the first quarter. → Palantir Is Down 30%: Noise? Or a Signal to Accumulate? Van Rijswijk highlighted several operating metrics, including: Mobile primary customers rising by 125,000 in the quarter, keeping the bank on track for its target of adding 1 million mobile primary customers in 2026. Loan growth at an annualized pace of more than 8%, including 9.4% growth in retail banking during the quarter. Wholesale Banking loan growth of EUR 5.6 billion while keeping risk-weighted assets “broadly stable.” Fee income up 13% year-over-year. Return on tangible equity (ROTE) of 13.6% for the quarter. He also said sustainable volume mobilized increased 11% year-over-year. → Corning Beats Q1 Estimates but Drops 9% on Guidance Miss Van Rijswijk attributed commercial growth primarily to customer experience, citing a “leading Net Promoter Score in most of our retail markets,” and said the bank is seeing deeper relationships as more customers choose ING as their primary bank. He also pointed to product expansion as a driver of more diversified revenues, noting the recent launch of business banking in Italy and the rollout of an insurance broker model in the Netherlands to integrate insurance into the mobile app. In mortgages, van Rijswijk said ING benefits from “continued strong market fundamentals,” citing low unemployment rates and a resilient outlook in its largest markets. He added that Wholesale Banking is positioned to support Europe’s strategic priorities, with expertise in areas including infrastructure and TMT, and pointed to ING’s position as a “top 3 MLA and bookrunner in Europe,” as well as its debt capital markets franchise. → Did Qualcomm Just Put Apple in Check? Van Rijswijk emphasized scalability as a core element of the strategy, describing ING as having “a long track record of digitalization,” with the majority of key customer journeys “fully straight-through” without human intervention. He said ING’s global hubs network houses 27% of tech employees and 40% of operations staff, and described the bank’s tech platform and private cloud as foundational for scaling AI. Among the AI-related metrics he cited: More than 90% of AI pilots moved into production. More than 75% of customer chats resolved by AI without human support. More than 7 million customers receiving hyper-personalized marketing campaigns. “Agentic mortgages” live in the Netherlands and planned for rollout to other countries. Over the past 12 months, he said mobile primary customers grew nearly 7%, customer balances rose more than 5%, investment product volumes increased more than 15%, and fee income rose 15.6%. Over the same period, he said full-time equivalents declined 0.6% and cost growth was limited to 2%, which he framed as evidence that commercial growth is outpacing incremental costs. New Chief Financial Officer Ida Lerner, who joined on April 1, said commercial net interest income (NII) continued an upward trend from the second half of 2025, supported by volume growth, disciplined pricing, and a hedging tailwind on replicated customer deposits. Fee income also rose, driven by customer growth and performance in investment products and wholesale banking. However, Lerner said “all other income” was affected by heightened market volatility toward the end of the quarter, which produced IFRS asymmetry effects that she said “should come back over time.” Overall, she said total income increased 3% year-over-year as strong customer activity and volume growth outweighed the weaker “all other income” line. On balances, Lerner reported: Net core lending increased EUR 15 billion, including EUR 9.4 billion in retail banking and EUR 5.6 billion in wholesale banking. Retail lending growth was driven by mortgages with strong production in the Netherlands, Germany, Italy, and Australia, alongside “particularly strong” business banking performance mainly in the Netherlands and Poland. Core deposits increased EUR 7.2 billion, including EUR 4.3 billion in retail banking and EUR 2.9 billion in wholesale banking. Commercial NII increased EUR 132 million quarter-over-quarter and was 7% higher year-over-year. Lerner said liability NII rose EUR 91 million quarter-over-quarter, reflecting volume growth and a 5 basis point increase in liability margin, which she tied to hedging tailwinds and an absence of large savings campaigns during the quarter. She cautioned investors not to expect a similar 5 basis point increase every quarter. Based on the first-quarter performance and “higher than expected volume growth,” Lerner said ING now expects full-year commercial NII of EUR 16.5 billion to EUR 16.7 billion. Fee income rose 13% year-over-year, with Lerner calling out broad-based growth across products and markets. In retail banking, she described investment products as a “record quarter,” supported by 8% growth in customers with an investment account, 15% growth in assets under management and administration (about half from net inflows), and 13% more trades amid higher volatility late in the quarter. Wholesale banking fee income rose 11% year-over-year. Lerner said “all other income” was negatively affected by volatility-driven hedge ineffectiveness and financial markets activities, reiterating that hedge ineffectiveness is “account driven and should reverse over time.” She guided that “all other income” for the full year is expected to be between EUR 2.5 billion and EUR 2.7 billion, slightly below a normal run rate. Expenses excluding regulatory costs and incidental items rose 1.1% year-over-year, which Lerner said reflected disciplined cost management; wage inflation was “largely offset” by savings from prior restructurings while allowing for continued investment. Incidental items totaled EUR 13 million, including EUR 25 million of restructuring provisions tied to full-time employee reductions in wholesale banking and retail banking Belgium, expected to generate approximately EUR 20 million in annualized cost savings once implemented. Total risk costs were EUR 346 million, or 19 basis points of average customer lending. Lerner said the quarter included a EUR 94 million prudent overlay to address potential impacts from higher energy prices and broader economic effects of the war in the Middle East, partly offset by a large repayment of a Stage 3 loan in wholesale banking. The Stage 3 ratio improved slightly to 1.5%. Head of Risk Andrea Cesaroni said the overlay was built to adjust quarter-end macroeconomic scenarios and that, starting next quarter, the bank expects to revert to its normal process where macroeconomic consensus feeds into provisioning. He said the net impact on provisions will depend on how higher oil prices affect the macroeconomic outlook. On capital, Lerner said continued capital generation enabled ING to begin a new EUR 1 billion share buyback program while maintaining the Core Equity Tier 1 ratio around its 13% target level. Van Rijswijk added that a previously announced EUR 1.1 billion share buyback was completed during the week, and the new program will run for six months. In Q&A, van Rijswijk also addressed the Dutch mortgage floor, saying a decision by the Dutch central bank means the mortgage floor expires on December 1, 2026, which he said would lower risk-weighted assets by about EUR 4 billion, roughly 15 basis points of CET1. He said ING would treat the change consistent with its existing capital framework, returning structural excess capital above the 13% target to shareholders. Lerner also noted a change in dividend reserving to comply with EBA guidelines. She said the new approach had a one-off impact of minus 23 basis points in the quarter, and that the additional distribution impacted CET1 by roughly 29 basis points. She stressed this was “merely a change in reserving approach” and that the distribution policy is unchanged. Looking ahead, van Rijswijk said ING is “well on track” to deliver on its financial outlook for 2026 and 2027, citing continued momentum in fee income and expectations for positive operating jaws. ING Group N.V. is a Dutch multinational financial services company headquartered in Amsterdam. Formed through the consolidation of Dutch financial businesses, ING operates as a banking and financial services group that serves retail, small and medium-sized enterprises, large corporates and institutional clients. The company is organized under a two-tier governance model common in the Netherlands, with an Executive Board responsible for day-to-day management and a Supervisory Board providing oversight. ING's principal activities include retail and direct banking, commercial and wholesale banking, corporate lending, transaction services and cash management, and a range of investment and savings products. The article "ING Group Q1 Earnings Call Highlights" was originally published by MarketBeat.

As of 2026-09-05 • Updated weeklySource: Earnings sourceIngestion runbook